syscovery Savvy Suite Whitepaper Identity and Access Management
|
|
- Gerald Goodwin
- 8 years ago
- Views:
Transcription
1 syscovery Savvy Suite Whitepaper Identity and Access Management
2 whitepaper identity and access management 0C Can you answer the question which employee has what type of authorization? Have you already thought about how costs for user accounts and the corresponding licenses that are no longer used could be reduced? do you have an established it service catalog so that users can quickly and conveniently find required user accounts? did you ensure that you can obtain an overview of the current assignment of authorizations and user accounts at any time and with little effort? Have you already thought about how your IT organization could become more efficient through automation? do you ensure that an access right exists only as long as it is actually necessary? Can you retrace who initiated requirements and changes and approved them? Are measures in place to verify and document which person has access to which systems and when and why and how?
3 whitepaper identity and access management 02 syscovery savvy suite Area of application service lifecycle management identity and access management your challenges An IT strategy oriented towards the challenges of the market and the needs of the customer leads to an increasing complexity within information technology (IT). At the same time, it must be ensured that laws and directives in the context of IT compliance are adhered to. A dynamic IT management that continuously adapts to new challenges requires a solution in the area of managing identities and authorizations. It excels through flexibility and a holistic approach and ensures transparency and security within the IT landscape. Mastering and controlling the relevant processes for managing identities, authorizations and user accounts are central factors for success. Companies have to merge organizational changes with the basic IT infrastructure in an optimal and efficient way. Beginning with processes that have their origin in human resources starting with employees joining a company via changes such as organizational shifts up to employees leaving a company the goal is to supply the employee with the required authorizations in the best possible way using efficient processes in IT. At the same time, this solution has to sustainably meet the legal requirements from the areas of IT security and IT compliance. The increasing dependency of employees on the use of information technology illustrates that the provisioning of identities and authorizations within IT systems has a direct influence on the company s success and performance. Processes for identities, user accounts and access rights that are controlled in an efficient and automated way are a central build ing block for lasting success in this context. For this purpose, we are offering a solution with the syscovery Savvy Suite that is described in more detail on the following pages.
4 our solution at a glance With the syscovery Savvy Suite, we are offering a software platform that efficiently maps the different lifecycles of identity and access objects in the company and allows designing a transparent and secure identity and access lifecycle management. The syscovery Savvy Suite integrates HR processes and, if required, supplements them with the management of additional groups of persons, such as external employees, to provide a universally applicable database for downstream IT processes. Using modular processes and simple sets of rules, defined processes are controlled by the syscovery Savvy Suite based on changes to an employee, such as requests or cancellations of user accounts or the assignment of authorizations. In this context, a high level of process automation contributes significantly to reducing the load on IT. our integration model Employee hiring Employee leaving Organizational change Change of location and others business process overview hr system Persons User accounts Organizational Groups and others identity and access management identity lifecycle access lifecycle Target system accounts Technical roles Authorizations Authorization groups File structures and others technical identity and access management it infrastructure * system landscape ** Using a holistic view of identities, authorization and user accounts allows creating an environment that provides the employee as well as the IT organization with a central and transparent platform for the control and maintenance of employee-relevant data. * applications, target systems ** SAP Software, Active Directory, VMware, Linux and others
5 whitepaper identity und access management 04 our function blocks identity lifecycle management How can you ensure that your employees are ready to work as soon as possible after joining your company? Where can user accounts be centrally maintained for all types of systems? And how are external employees being managed? While HR systems primarily involve the purely contractual aspects of internal employees, extended views of the employees are becoming more and more important in order to be able to make the correct decisions within the business processes of a company. In the syscovery Savvy Suite, aggregated business roles as well as individual authorizations for the employees themselves or via a third party are made available for request placement. A dynamic catalog ensures that employees can view only the set of authorizations that matches them. Questions such as who authorized a user account, which employee has which accounts and how can it be ensured that an account is disabled if an employee changes departments or even leaves the company, can quickly and reliably be answered using the syscovery Savvy Suite. For this purpose, the syscovery Savvy Suite integrates itself into existing HR processes and offers added value such as maintenance of advanced personal data or the complete management of external employees. Access Lifecycle Management How can employees in an active business environment be optimally supported in their daily operative work and, at the same time, pay attention to the need of the company management for data security and cost reduction? Alongside the management of people, the issue of user accounts plays a central role in security and transparency. Defined business processes implement the lifecycles and ensure that the correct approval configuration is always granted and the corresponding target systems are being addressed. For this purpose, the syscovery Savvy Suite stores who authorized what and when and presents the employee with an overview of his own authorizations or the status of his change requests and all of it in a revision-proof way. Those in charge receive a quick overview of assigned authorizations and user accounts within their divisions. This represents a basis for initiating additional actions, such as the cancellation of authorizations. Extensive searches across authorizations or user accounts within the system landscape are a thing of the past with the syscovery Savvy Suite. Recertification Have you already thought about how costs for user accounts that are no longer used and the corresponding licenses could be reduced? While the cyclical certification of external employees is at the forefront in Identity Lifecycle Management, the recertification in the Access Lifecycle Management area ensures that any security holes are closed and costs for licenses and user accounts can be reduced. Access rights have to be recertified based on individual guidelines, while the employee continues to be operational at all times. Security-relevant administration accesses are subject to different intervals and rules than standard user accesses. The interval by which such a recertification is governed, can be adjusted individually just like the linking of the follow-up processes with the recertification. Besides closing security holes by canceling accesses and authorizations that are no longer needed, it is also possible to realize significant cost potentials in the area of licenses. Self-Service Do you have an established IT service catalog so that (end) users can quickly and conveniently find required user accounts and authorizations? The syscovery Savvy Suite moves your employees to the center with its self-service philosophy. They are actively integrated into all processes via web dialogs, whether they initiated them themselves because
6 Screenshot syscovery Savvy Suite they know their own requirements best, or because they are transparently informed about different process steps at all times, such as pending approvals. The syscovery Savvy Suite offers you a dynamic service catalog that enables your employees to request specific user accounts, authorizations or other IT services. The service catalog takes the application context into consideration. Whether a service can be requested for an external employee, at a specific location or for different subsidiaries is taken into account as well as existing authorizations. Financial Management How can the costs of IT be lowered proactively and how can costs for user accounts and licenses be charged under the causation principle? How can IT exert an influence on the fact that user accounts or authorizations, which have been assigned once, can be canceled, if the demand no longer exists? Costs for user accounts or licenses in conjunction with accesses are divided among the respective service users directly to the cost centers via an internal service costing. Own views allow persons in charge of cost centers to gain an overview over the development of their current IT costs, whether it concerns licenses in use, user accounts or the basic IT equipment of their employees. This leads to transparency and cost awareness. Reporting How many accesses were ordered, canceled or extended in the last month? How can an overview of the current assignment of authorizations and user accounts be generated within the system landscape with little effort at any given time? How many licenses is the company currently using? The syscovery Savvy Suite uses process analyses and the corresponding lifecycles to provide not only the required data, but also processes them accordingly using graphical reports. As it is usual within the syscovery Savvy Suite, the role-based access concept also applies here so that every employee will be shown only the data within his area of responsibility.
7 whitepaper identity und access management 06 the syscovery savvy suite The syscovery Savvy Suite is an IT business management and governance software that not only enables IT processes, but it also makes them simple and secure by closing the hole between the requirements of business and the service offer of the IT departments. Savvy means well informed, perceptive, shrewd. In this sense, the best procedures and findings for mapping lifecycles within IT have been combined in the syscovery Savvy Suite. The syscovery Savvy Suite helps your company to utilize potentials in the areas of efficiency and quality increase as well as cost optimization and to significantly increase customer satisfaction while simultaneously increasing reliability. The modular design of the syscovery Savvy Suite makes it possible to adapt the scope of services optimally to your individual requirements and attain a comprehensive integration into your existing system environment. As a web-based application, the syscovery Savvy Suite represents a central portal for employee interaction in the context of IT services. By mapping a comprehensive identity and access management, the syscovery Savvy Suite enables you to control your processes and to handle it efficiently, transparently and securely over its service life. advantages of a solution with the syscovery savvy suite New employees gain quicker access to required systems and authorizations. Idle times are minimized. Existing employees can work optimally through the mapping of rules and processes within different lifecycles. Security-relevant changes are taken into account. For employees leaving the company, user accounts are automatically deactivated and authorizations are removed. Security holes are avoided, licensing costs are reduced. Cyclical recertification processes ensure that your IT meets the appropriate security requirements. Reduction of manual effort for setting up and maintaining authorizations and user accounts. This creates space and time for more important tasks. Security guidelines and specifications by company management can be mapped holistically. The result is transparency, and requirements for future audits can be met.
8 If you have any questions, we are looking forward to hearing from you via phone or . We would gladly take the time to provide answers and support. syscovery Business Solutions GmbH Am Römischen Kaiser Worms Germany phone savvysuite@syscovery.de
Product Suite LCM. Integrated and standardized Enterprise Information Management. The Quality Group
Product Suite LCM Integrated and standardized Enterprise Information Management The Quality Group Product Suite LCM Product Suite LCM The Product Suite LCM is a company-wide solution for the optimization
More informationSAM Enterprise Identity Manager
SAM Enterprise Identity Manager The Next IAM Generation New, rich, full-featured business process workflow capabilities Multi-level segregation of duties management and reporting Easy-to-use and secure
More informationTHE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE
THE NEXT GENERATION OF HR SHARED SERVICES SUBHEADLINE RUNS HERE AND HERE AND HERE AND HERE SAP Executive Insight It s no secret that implementing HR shared services can help organizations generate significant
More informationDell One Identity Manager Scalability and Performance
Dell One Identity Manager Scalability and Performance Scale up and out to ensure simple, effective governance for users. Abstract For years, organizations have had to be able to support user communities
More informationIBM Tivoli Service Request Manager
Deliver high-quality services while helping to control cost IBM Tivoli Service Request Manager Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
More informationISO/IEC 20000 IT Service Management - Benefits and Requirements for Service Providers and Customers
ISO/IEC 20000 IT Service Management - Benefits and Requirements for Service Providers and Customers Authors Ralf Buchsein, Manager, KESS DV-Beratung GmbH Klaus Dettmer, Product Manager, iet Solutions GmbH
More informationCisco Intelligent Automation for Cloud
Product Data Sheet Cisco Intelligent Automation for Cloud Early adopters of cloud-based service delivery were seeking additional cost savings beyond those achieved with server virtualization and abstraction.
More informationSAP-integrated Travel Scenarios in SharePoint
SAP-integrated Travel Scenarios in SharePoint built with ERPConnect Services and the Nintex Workflow Automation Platform November 2015 Theobald Software GmbH Kernerstr 50 D 70182 Stuttgart Phone: +49 711
More informationAdvantages and Uses of MIDAS boom
Whitepaper Advantages and Uses of MIDAS boom Availability of central monitoring of hardware and software components in heterogeneous IT infrastructures. Contents Introduction... 3 IT monitoring with MIDAS
More informationSAM Business Process Workflow
Let s talk Business from application to authorization Reduced susceptibility to errors and quicker processing times for issuing authorizations Compliance with legal regulations Protection from compliance
More informationCWA Flow. CWA Flow - 8D-Report. Die flexibel konfigurierbare Software. Freie Definition von Formularen und Prozessen
CWA Flow - 8D-Report Web- und workflowbasierte Software für Reklamationen, Probleme und 8D-Report CWA Flow Modules for Quality Management and Process Management Die flexibel konfigurierbare Software Freie
More informationDevice Lifecycle Management
Device Lifecycle Management 1 (8) Table of Contents 1. Executive summary... 3 2. Today's challenges in adapting to lifecycle management... 3 3. How is Miradore different?... 5 4. Conclusion... 8 2 (8)
More informationIT Lifecycle Management Client- and Software Management Business-Processes
IT Lifecycle Management Client- and Software Management Business-Processes Kantonsspital St.Gallen «Columbus helped to protect our investments in Lifecycle Management.» 2 The configuration and maintenance
More informationProcurement Cloud Service
Cloud Service PROMATIS Enterprise Cloud Service for Purchasing Sourcing Self Service Continuous, enterprise-wide Business Processes Oracle Fusion Applications Database Supplier BPM & Integration technologies
More informationResource Management. Resource Management
Resource Management ibpms Business Process Applications (BPAs) are the innovative, new class of Service Oriented Business Applications (SOBAs) that help businesses automate and simplify the management
More informationEFFICIENT ENTERPRISE SERVICE MANAGEMENT: FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX
THEGUARD! SERVICEDESK EFFICIENT ENTERPRISE SERVICE : FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX EFFICIENT ENTERPRISE SERVICE : FLEXIBLE, IN LINE WITH ITIL, AND OUT OF THE BOX THEGUARD! SERVICEDESK
More informationIdentity and Access Management
Cut costs. Increase security. Support compliance. www.siemens.com/iam Scenarios for greater efficiency and enhanced security Cost pressure is combining with increased security needs compliance requirements
More informationLANDesk Service Desk. Outstanding IT Service Management Made Easy
LANDesk Service Desk Outstanding IT Service Management Made Easy Deliver Outstanding IT Services to Employees, Citizens and Customers LANDesk Service Desk enables organizations to deliver outstanding IT
More informationAudit Software AMAS 2.0
Audit Software AMAS 2.0 Aviation Management Audit System Compliance Monitoring Software for the Aviation Industry New: web-based portal solution more security more transparency more efficiency English
More informationSAP Standard for Remote Supportability
SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These
More informationBUYER S GUIDE. Identity Management and Governance
BUYER S GUIDE Identity Management and Governance 2 BUYER S GUIDE: IDENTITY MANAGEMENT AND GOVERNANCE Overview For those charged with selecting all or part of their organization s Identity Management and
More informationOrange County Convention Center Orlando, Florida June 3-5, 2014. HR Renewal 2.0 - Intelligence Enabled ESS/MSS Alex Matthew I Vardaraj AV
Orange County Convention Center Orlando, Florida June 3-5, 2014 HR Renewal 2.0 - Intelligence Enabled ESS/MSS Alex Matthew I Vardaraj AV LEARNING POINTS At the end of this session, you will be able to
More informationDynamic Service Desk. Unified IT Management. Solution Overview
I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and
More informationWhite Paper: Cloud for Service Providers
White Paper: Cloud for Service Providers September 2011 Cloud for Service Providers This paper describes the architectural outline of an infrastructure as a Service (IaaS) cloud that Zimory built for an
More informationHP CloudSystem Enterprise
Technical white paper HP CloudSystem Enterprise Creating a multi-tenancy solution with HP Matrix Operating Environment and HP Cloud Service Automation Table of contents Executive summary 2 Multi-tenancy
More informationIntelligent Inventory and Professional License Management
Intelligent Inventory and Professional License Management RayVentory is part of RaySuite. Smarter Software and Hardware Inventory Top Benefits Various collection methods Agent-based and agentless inventory
More informationCLOUDFORMS Open Hybrid Cloud
Open Hybrid Cloud Cloud Evolution statt Cloud Revolution Lutz Lange, RHCA, Solution Architect, Red Hat Frank Rosendahl, RHCA, Solution Architect, DASEQ GmbH Cloud Operations Management Delivers an Open
More informationUnleash the Full Value of Identity Data with an Identity-Aware Business Service Management Approach
Unleash the Full Value of Identity Data with an Identity-Aware Business Service Approach best practices WHITE PAPER Table of Contents Executive Summary...1 The Evolution of Identity...2 > From User Account...2
More informationCONSULTING SAP ERP HCM TALENT MANAGEMENT
SAP ERP HCM PLANNING + ANALYSIS SAP ERP HCM CORE PROCESSES CONCEPTION TEMPLATES + TOOLS CONSULTING SAP ERP HCM TALENT MANAGEMENT SUPPORT SAP DEVELOPMENT SAP ERP HCM END USER SERVICES TRAINING IMPLEMENTATION
More informationENTERPRISE MANAGEMENT AND SUPPORT IN THE TELECOMMUNICATIONS INDUSTRY
ENTERPRISE MANAGEMENT AND SUPPORT IN THE TELECOMMUNICATIONS INDUSTRY The Telecommunications Industry Companies in the telecommunications industry face a number of challenges as market saturation, slow
More informationProduct Portfolio and Service Management. Take IT easy FNT s Product Portfolio and Service Management solution makes
Product Portfolio and Service Management Take IT easy FNT s Product Portfolio and Service Management solution makes light work of meeting the requirements and requests of your internal customers. www.fntsoftware.com
More informationIs an MSP right for your company?
Is an MSP right for your company? A MSP of one type/model or another should be a beneficial solution for nearly any organization, even one that spends as little as $5 million annually. It s all about aligning
More informationPSIwms - Warehouse Management Software in the Logistical Network
PSIwms - Warehouse Management Software in the Logistical Network Future-oriented flexibility Software for comprehensive total solutions Flexibility, efficiency, transparency, sustainability and information
More informationBusiness-Driven, Compliant Identity Management
SAP Solution in Detail SAP NetWeaver SAP Identity Management Business-Driven, Compliant Identity Management Table of Contents 3 Quick Facts 4 Business Challenges: Managing Costs, Process Change, and Compliance
More informationENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY
ENTERPRISE MANAGEMENT AND SUPPORT IN THE INDUSTRIAL MACHINERY AND COMPONENTS INDUSTRY The Industrial Machinery and Components Industry Manufacturers in the industrial machinery and components (IM&C) industry
More informationThe Modern Service Desk: How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver Business Confidence
How Advanced Integration, Process Automation, and ITIL Support Enable ITSM Solutions That Deliver White Paper: BEST PRACTICES The Modern Service Desk: Contents Introduction............................................................................................
More informationEnterprise ITSM software
Enterprise ITSM software About vfire vfire is an Enterprise level IT Service Management Software tool developed by Alemba. As the successor to VMware s Service Manager product (formerly infraenterprise),
More informationCisco Network Services Manager 5.0
Data Sheet Cisco Network Services Manager 5.0 Cisco Network Services Manager is designed to help enable customers to organize their network resources into a flexible multi-tenant infrastructure that integrates
More informationOracle Role Manager. An Oracle White Paper Updated June 2009
Oracle Role Manager An Oracle White Paper Updated June 2009 Oracle Role Manager Introduction... 3 Key Benefits... 3 Features... 5 Enterprise Role Lifecycle Management... 5 Organization and Relationship
More informationWHITE PAPER. Optimized Managed Services for the office environment: MANAGED WORKPLACE
WHITE PAPER Optimized Managed Services for the office environment: MANAGED WORKPLACE An overview of the challenges Recognize courses of action and maximize potential IT landscapes are becoming continually
More informationEliminating XP from the environment by the end of 2012. 2014 organizations to cost-effectively plan, manage and support PC change initiatives.
Client Automation Complete automation capabilities for managing daily operational processes across large, A locked and well-managed desktop PC can cost 43% less to keep than an 43% heterogeneous environments
More informationIndustry Overview SAP FOR HIGHER EDUCATION & RESEARCH
Industry Overview SAP FOR HIGHER EDUCATION & RESEARCH DESIGNED FOR YOUR INDUSTRY. SCALED TO YOUR BUSINESS. READY FOR YOUR FUTURE. You don t run a generic business. So why use generic solutions? SAP for
More informationWHITEPAPER MAXIMIZING HOME-BASED AGENT EFFECTIVENESS THROUGH INTELLIGENT AGENT SELF-SERVICE
WHITEPAPER MAXIMIZING HOME-BASED AGENT EFFECTIVENESS THROUGH INTELLIGENT AGENT SELF-SERVICE MAXIMIZING HOME-BASED AGENT EFFECTIVENESS THROUGH INTELLIGENT AGENT SELF-SERVICE Executive Summary Contact center
More informationMinimize Access Risk and Prevent Fraud With SAP Access Control
SAP Solution in Detail SAP Solutions for Governance, Risk, and Compliance SAP Access Control Minimize Access Risk and Prevent Fraud With SAP Access Control Table of Contents 3 Quick Facts 4 The Access
More informationEffective Contract Management
Effective Contract Management How can we do the right things at the right time if we do not know the contents of our contracts? ProcessWorld 2011 Berlin, June 1st 2011 Michael Neumann Agenda Background
More informationHR Helpdesk. itouch Vision. This document gives an overview of itouch Vision s HR Helpdesk and discusses the different features and functionality.
itouch Vision HR Helpdesk This document gives an overview of itouch Vision s HR Helpdesk and discusses the different features and functionality. For further information, about implementation and pricing
More informationSAP Supplier Relationship Management
SAP Supplier Relationship Management Custom-made IT-Solutions www.ba-gmbh.com Supplier Relationship Management Optimization of your purchasing processes In your company also lies valuable potential in
More informationCustomer Master Presentation - Contents
Customer Master Presentation - Contents V4.607 Solution at a Glance Solution in Detail ESS/MSS with lanes HCM Core Services for Employee Lanes Time Management Services for Employee Lanes Travel Management
More informationELO BLP for SAP Business One
ELO BLP for SAP Business One Information and document management made simple Comprehensive, in-depth and easy-to-use information management is one of the greatest opportunities for your business and simultaneously
More informationIT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager
IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager Optimize IT Operations Process Support Business Goals CIO CEO/CFO Reliable Business Support Changes to improve IT services are
More informationWorkforce Management with SP-EXPERT. Discover version 15!
Workforce Management with SP-EXPERT Discover version 15! 1 About Interflex Interflex Our Solutions at a Glance Security Solutions Access Control Workforce Management Biometric Recognition Time & Attendance
More informationEXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION
EXTEND YOUR FEDERATION ENTERPRISE HYBRID CLOUD SOLUTION Accelerate the transition to ITaaS The Federation Enterprise Hybrid Cloud solution establishes a sound foundation for delivering IT as a service
More informationSOLUTION WHITE PAPER. Remedyforce Powerful Platform
SOLUTION WHITE PAPER Remedyforce Powerful Platform INTRODUCTION Any type of service desk needs a powerful technology platform to support their customers. However, several challenges arise when attempting
More informationRole Based Identity and Access Management Basic Infrastructure for New Citizen Services and Lean Internal Administration
Role Based Identity and Access Management Basic Infrastructure for New Citizen Services and Lean Internal Administration Horst Bliedung Director International Sales CEE Siemens IT Solutions and Services
More informationEMC IT AUTOMATES ENTERPRISE PLATFORM AS A SERVICE
EMC IT AUTOMATES ENTERPRISE PLATFORM AS A SERVICE Self-service portal delivers ready-to-use development platform in less than one hour Application developers order from online catalog with just a few clicks
More informationTrusted business data. Data Center Services. Siemens IT Solutions and Services
Trusted business data Data Center Services Siemens IT Solutions and Services s The heart of the matter At the heart of modern organizations, data centers have undergone radical change to keep up with today
More informationMANAGING THE EMPLOYEE LIFECYCLE
MANAGING THE EMPLOYEE LIFECYCLE Current Position Jose Laurel Experience & Expertise 16 years experience in management, operations, marketing and international commerce Prior to G&A, served as country manager
More informationPatient coordination and medical collaboration
Patient coordination and medical collaboration practices /medical centres /collaborations clinics / hospitals rehab / care healthcare providers insurers / insurance The samedi principle patient coordination
More informationLCM PURCHASE. Contract Management and Supplier Relationship Management for Purchasing and Procurement Organizations
LCM PURCHASE Contract Management and Supplier Relationship Management for Purchasing and Procurement Organizations LCM PURCHASE 2/3 LCM PURCHASE The Quality Group is a leading supplier and consulting company
More informationService-Oriented Cloud Automation. White Paper
Service-Oriented Cloud Automation Executive Summary A service-oriented experience starts with an intuitive selfservice IT storefront that enforces process standards while delivering ease and empowerment
More informationSAP BusinessObjects Edge BI, Preferred Business Intelligence. SAP Solutions for Small Business and Midsize Companies
SAP BusinessObjects Edge BI, Standard Package Preferred Business Intelligence Choice for Growing Companies SAP Solutions for Small Business and Midsize Companies Executive Summary Business Intelligence
More informationCisco Cloud Portal Delivers Self-Service Provisioning for Data Center Services
Product Bulletin Cisco Cloud Portal Delivers Self-Service Provisioning for Data Center Services The Cisco Cloud Portal provides a self-service portal, service catalog, and lifecycle management solution
More informationText Feedback to 07950 081 082
Introduction New HR & Payroll offer for 2015 Two service offers: WES HR & WES Payroll Improvements following market research and customer engagement with Schools Objectives of the day Overview of operating
More informationHybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER
Hybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER Contents Executive Summary................................................ 1 Hybrid Cloud Delivery..............................................
More informationPC/E Terminal Security. Effective protection against network and local attacks on your self-service systems
PC/E Terminal Security Effective protection against network and local attacks on your self-service systems PC/E Terminal Security Criminals continue to find ever more sophisticated ways of manipulating
More informationKaseya 2. User Guide. Version 1.1
Kaseya 2 Directory Services User Guide Version 1.1 September 10, 2011 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.
More informationIYOPRO Improve your Processes
IYOPRO Improve your Processes Highlights Business Process Management Suite involving the following components Process modeling & documentation Process execution & workflow Companies across all industries
More informationOctober 7, 2011. Presented to. The PMI Washington DC Chapter. Pedro Agosto. Director of Client Services, XA Systems, LLC. pedro.agosto@xasystems.
October 7, 2011 Presented to The PMI Washington DC Chapter By Pedro Agosto Director of Client Services, XA Systems, LLC pedro.agosto@xasystems.com Introduction Re-evaluating IT Services Today s Challenges
More informationA Smarter Way to Manage Identity
IdentityIQ A Smarter Way to Manage Identity COMPLIANCE MANAGER LIFECYCLE MANAGER GOVERNANCE PLATFORM INTEGRATION MODULES SailPoint is competing and winning against some very large companies in the identity
More informationmysap ERP mysap ERP HUMAN CAPITAL MANAGEMENT
mysap ERP mysap ERP HUMAN CAPITAL MANAGEMENT mysap ERP: YOUR INDUSTRY. YOUR BUSINESS. YOUR FUTURE. mysap ERP is the world s most complete solution to support the foundation of your business, enabling adaptive
More informationA Primer for IT and Business Decision Makers:
A Primer for IT and Business Decision Makers: Understanding the Planning and Deployment Requirements of Today s Software-as-a-Service Solutions A Primer Sponsored by SAP A Primer Published by THINKstrategies,
More informationStrategic Briefing Data Center Management & Automation
Strategic Briefing Data Center & Automation Contents Why is Data Center & Automation (DCMA) so important? 2 The Solution Pathway: Data Center and Automation 2 Identifying and Addressing the Challenges
More informationBUYER S GUIDE. Identity Management and Governance
BUYER S GUIDE Identity Management and Governance 2 BUYER S GUIDE: IDENTITY MANAGEMENT AND GOVERNANCE Overview For those charged with selecting all or part of their organization s identity management and
More informationBusiness ByDesign. The SAP Business ByDesign solution helps you optimize project management
SAP Functions in Detail SAP Solutions for Small Businesses and Midsize Companies Efficient Project Management Drive Project Success with SAP Business ByDesign The SAP Business ByDesign solution helps you
More informationTop 5 Disaster Recovery Reports IT Risk and Business Continuity Managers Live For
Whitepaper Top 5 Disaster Recovery Reports IT Risk and Business Continuity Managers Live For 1. Disaster Recovery Runbook Report 2. Disaster Recovery Compliance Report 3. Disaster Recovery Listing: Virtual
More informationImproving SAP HR Support Levels and Usability
Whitaker-Taylor Whitepaper Improving SAP HR Support Levels and Usability maintaining peak performance while reducing fixed costs 2010 Whitaker-Taylor 404 253-7760 whitakertaylor.com Atlanta Los Angles
More informationWelcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and
Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and organizations business needs. 1 After completing this lesson, you
More informationPC/E Monitoring ProView. Efficient IT service management for self-service networks
PC/E Monitoring ProView Efficient IT service management for self-service networks PC/E Monitoring ProView The highest possible availability of self-service systems and branch services is decisive for retail
More informationInformatica Procurement
Brochure Informatica Procurement Version 7.3 (English) This document contains Confidential, Proprietary and Trade Secret Information ( Confidential Information ) of Informatica Corporation and may not
More informationSOLUTION WHITE PAPER. Building a flexible, intelligent cloud
SOLUTION WHITE PAPER Building a flexible, intelligent cloud Table of Contents Executive summary 1 Building a hybrid cloud 2 Provision complete cloud services 3 Service catalog 3 The user portal 4 Multi-tier
More informationVodacom Managed Hosted Backups
Vodacom Managed Hosted Backups Robust Data Protection for your Business Critical Data Enterprise class Backup and Recovery and Data Management on Diverse Platforms Vodacom s Managed Hosted Backup offers
More informationThe Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience
The Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience An Oracle White Paper February 2013 The Next Generation of Local Government
More informationIs it Time to Modernize Your Service Desk?
THOUGHT LEADERSHIP WHITE PAPER Is it Time to Modernize Your Service Desk? By Michele McFadden, Senior Director of Product Management, BMC Software When you pick a program to record on your DVR, purchase
More informationSAP ERP OPERATIONS SOLUTION OVERVIEW
SAP ERP OPERATIONS SOLUTION OVERVIEW YOUR SUCCESS Solving business problems is the general criterion for measuring success... SAP provides us with the powerful tools we need to solve our business problems.
More informationSAP Managed Services SAP MANAGED SERVICES. Maximizing Performance and Value, Minimizing Risk and Cost
SAP Managed Services SAP MANAGED SERVICES Maximizing Performance and Value, Minimizing Risk and Cost WE RE FOCUSED ON YOUR GOALS Increase productivity with fewer resources. Optimize IT systems while cutting
More informationDatacenter Management and Virtualization. Microsoft Corporation
Datacenter Management and Virtualization Microsoft Corporation June 2010 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the
More informationIT Service Management. The Role of Service Request Management
RL Consulting IT Service Management The Role of Service Request Management Prepared by: Rick Leopoldi June 1, 2007 Copyright 2001-2007. All rights reserved. Duplication of this document or extraction of
More informationBecoming a Cloud Services Broker. Neelam Chakrabarty Sr. Product Marketing Manager, HP SW Cloud Products, HP April 17, 2013
Becoming a Cloud Services Broker Neelam Chakrabarty Sr. Product Marketing Manager, HP SW Cloud Products, HP April 17, 2013 Hybrid delivery for the future Traditional IT Evolving current state Future Information
More informationELO for SharePoint. More functionality for greater effectiveness. ELO ECM for Microsoft SharePoint 2013
More functionality for greater effectiveness ELO ECM for Microsoft SharePoint 2013 The ELO Enterprise Content Management (ECM) systems offer all necessary functions to effectively manage and control information
More informationSession 708: The Service Catalog, Rebooted PHIL TRANT MANAGING CONSULTANT AXIOS SYSTEMS
Session 708: The Service Catalog, Rebooted PHIL TRANT MANAGING CONSULTANT AXIOS SYSTEMS Background About Phil Trant Background in application and system software development Focused on ITIL & ITSM since
More informationHEAT Service Management Platform. White Paper
HEAT Service Management Platform White Paper Table of Contents HEAT Service Management Platform... 3 Introduction... 3 HEAT Solution Difference... 3 HEAT Service Management Benefits... 4 Platform Design
More informationMaster Data Management
Master Data Management Managing Data as an Asset By Bandish Gupta Consultant CIBER Global Enterprise Integration Practice Abstract: Organizations used to depend on business practices to differentiate them
More informationAltiris Asset Management Suite 7.1 from Symantec
Ensuring compliance and maximizing your IT investment Overviewview In IT change is inevitable, but asset management provides a starting point for disciplined, standards-based management that elevates the
More informationARIS Education Package Process Design & Analysis
ARIS Education Package Process Design & Analysis ARIS Architect Beginner Modeling Exercises Version 2.1 3, August, 2015 8/3/2015 2015 Software AG. All rights reserved. Table of Contents Introduction...
More informationBusiness-Driven, Compliant Identity Management
Solution in Detail NetWeaver NetWeaver Identity Business-Driven, Compliant Identity Using NetWeaver Identity Managing users in heterogeneous IT landscapes presents many challenges for organizations. System
More informationM2M for Telecommunications Companies. Strategy Dimensions for Entering the M2M Market
M2M for Telecommunications Companies Strategy Dimensions for Entering the M2M Market 62 Detecon Management Report blue 1 / 2015 Telecommunications companies find themselves facing the threat of stagnating
More informationSAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE. SAP Solution Overview SAP Business Suite
SAP Solution Overview SAP Business Suite SAP ERP FINANCIALS ENABLING FINANCIAL EXCELLENCE ESSENTIAL ENTERPRISE BUSINESS STRATEGY PROVIDING A SOLID FOUNDATION FOR ENTERPRISE FINANCIAL MANAGEMENT 2 Even
More informationMonitoring your cloud based applications running on Ruby and MongoDB
IBM Smart Cloud Application Performance Monitoring Monitoring your cloud based applications running on Ruby and MongoDB Important Notice & Disclaimer THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED
More informationSC121 Umoja Contractor & Consultant Services Overview. Umoja Contractor & Consultant Services Overview Version 7
SC121 Umoja Contractor & Consultant Services Overview Umoja Contractor & Consultant Services Overview Version 7 Last Copyright Modified: United 14-August-13 Nations 1 Agenda Course Introduction Module
More informationidentity management in Linux and UNIX environments
Whitepaper identity management in Linux and UNIX environments EXECUTIVE SUMMARY In today s IT environments everything is growing, especially the number of users, systems, services, applications, and virtual
More information