Securing Remote and Outdoor Assets Using Video Verification

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1 Securing Remote and Outdoor Assets Using Video Verification

2 About CRC 24/7, utility-focused Contact Center and Central Station specializing in: Consumer Call Handling, Line Crew Dispatch, and Alarm Monitoring. Locations in: Austin, MN Dunlap, TN Abilene, TX

3 Cooperative Status CRC was formed by electric cooperatives and is member-owned CRC provides services for over 300 electric utilities, totaling over 4.7 million consumers in 41 states CRC Members and Associate Members are eligible for patronage returns CRC is a Platinum Associate Member of the NRECA and also supports the Touchstone Energy brand

4 About I2C Co-Presenter: Jeff Doak President I2C Technologies (888)

5 About I2C I2C Technologies, Ltd. ( I2C ) is a software development company and manufacturer of portable video surveillance enclosures and systems. I2C s video surveillance software is designed around real-world events and supports virtually any sensor I2C s software provides automated camera control, and text alerts with pictures I2C s portable surveillance enclosures are designed for portability and ease of installation

6 CRC I2C Partnership Recognizing the need for an integrated video verification system and professional monitoring solution, CRC and I2C began working together in 2011 as a solution provider to utilities in need of a copper theft protection systems. CRC exclusively provides monitoring to utilities using I2C s advanced camera systems. CRC and I2C have invested in software technology that allows the I2C system to be seamlessly monitored 24/7/365 by CRC.

7 Crime Prevention In The Name Of Safety

8 Copper Theft COMMON RESPONSES A cooperative doesn t think they are vulnerable: We ll wait to do something until after cooper theft occurs. Questions of infrastructure/ownership: Our G&T owns our substation infrastructure and is responsible for asset security. A cooperative realizes they might be at-risk for copper theft: It s time we take steps to reduce our risk of copper theft.

9 Copper Theft & Vandalism CONSEQUENCES TO UTILITIES Potential injury to utility employees Impaired service to consumer Lost revenue due to service disruption Infrastructure and asset replacement costs Unplanned internal payroll expenses Utility contractor expenses Federal regulation/torte reform

10 Security Convergence COOP AND COMMUNITY Communication Member Stewardship Agency Outreach Technology Utilization

11 Communication TAILORED MESSAGING Let the Community know you mean business when it comes to vandals and copper thieves! Twitter, Facebook, Website, Front End Greeting Member Newsletter Utility Bill Community Functions PSA

12 Member Stewardship ENGAGED COMMUNITY MEMBERS Ask your Members to be vigilant Observe and Report Remind community members to remain aware Meet with property easement neighbors Promote community crime prevention Offer a reward for information leading to an arrest

13 Agency Outreach PREPARE, PREPARE, PREPARE! Host informative meet and greet at utility asset site Offer basics regarding what assets are desirable to thieves. Communicate best driving routes to asset location give longitude and latitude coordinates. Survey landscape around asset - identify get-away routes and temporary hiding places.

14 Technology Utilization VIDEO VERIFICATION Verified security alarms are given high priority by law enforcement agencies. What is Video Verification? Forensic video evidence of any environment being monitored in near real-time whereby the monitor is qualified to ascertain and verify the video evidence presented and take immediate action Real-time video that is obtained, VERIFIED and acted upon.

15 What are your options? AND/OR Verified Monitoring Recorded Video

16 Real-Time or DVR Only VIDEO VERIFICATION Emergency agencies will respond to a visually verified crime-in-progress faster than unverified alarms Video Recording = Good (Video evidence capture) Video Verification = Much Better (Professional 24/7/365 monitoring AND video evidence capture)

17 Video Verification Requirements

18 Video Verification REQUIREMENTS Alarm system with camera(s) and the capability to store, and send video images to a monitoring center. Access control mechanism with the capability to arm and disarm the system. Proximity sensor(s) to relay messages to the camera(s) the secure area has been breached. Camera(s) programmed to communicate with the alarm panel. Light source to illuminate the camera viewing area. Path (IP, cellular, satellite, microwave) for video to be streamed and uploaded in near real-time. Response Center qualified to access near real-time video as it is being sent and the capability to dispatch emergency agencies.

19 Video Verification Solutions Two Different Solutions Security and Operation Needs Assessment Required Solution 1: Intrusion Detection Only Static/Fixed Camera(s) Solution 2: Advanced Control System - Pan, Tilt, Zoom

20 Solution #1 Intrusion Detection How does it work?

21 Overview Fixed Camera with built in motion sensor, IR illuminator and camera Intrusion Detection Only Multiple connectivity formats available: IP and/or cellular Battery operated system components and camera if cellular-only network is used. No A/C required. System can be armed and disarmed via keypad, key fob, or interactive smartphone application. Videofied software required by response center to receive 10 second alarm videos Alarm videos are stored on response center servers and can only be accessed by monitoring center.

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23

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25 Perimeter is NOT Monitored

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27 Substation Arrest: Theft of Grounding Rods

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29 Utility Warehouse/Yard: Attempted Robbery

30

31 Solution #2 Advanced Control System How does it work?

32 Complete Self Contained IP Video Surveillance System Only Needs 110VAC, or 48 VDC. 18X Optical PTZ (Pan, Tilt and Zoom) Camera is hidden in the bottom of the transformer housing. One way lenses on the bottom and sides of the unit allow the camera to view the area while remaining hidden. On Board Ruggedized Server stores several months worth of 24/7 video (2TB HDD). I2C s Advanced Video Management Software controls the camera automatically, providing incredible quality video. On Board Cellular Data Modem provides unit with Internet Connectivity, even in remote areas with external, high-gain antenna. Can also use any standard IP Connection.

33

34 Video Verification SOP 1. Verify video: Animal, Vegetation, Human, or Unknown 2. Respond: If Unknown or Human 3. Dispatch: Emergency Agency 4. Follow: Established protocol every time.

35 Video Verification SOP 1. Verify video: Animal, Vegetation, Human, Unknown 2. Respond: If Unknown or Human 3. Dispatch: Emergency Agency 4. Follow: Established protocol every time

36 Response Center QUALIFICATIONS UL-Inspected and Certified 5-Diamond CSAA Certification

37 Video Verification ITEMS TO CONSIDER BUILD YOUR SYSTEM Infrastructure: What pathway does the video alarm signal take to the response center : IP, Cellular, or Fiber Optic? Are any of those pathways available at the locations that need protecting? Does the area needing video protection have an accessible supply of electricity?

38 Video Verification COMPONENTS BUILD YOUR SYSTEM Does the system offer pan, tilt, zoom look-in capabilities? Does the system operate on electricity or batteries? Can the system be programmed remotely? Does the protected area have a night-time light source? Does the system have a mechanism that saves a digital record of captured video (DVR) after it s sent to the response center?

39 Video Verification COMPONENTS BUILD YOUR SYSTEM (CONT.) How is the system armed and disarmed? Can it be done remotely? If the system operates on electricity, does it have a dual power source? How much time and money will it take to install the system? Is the system portable?

40 System Costs COMPONENTS $4,000 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 Low High $500 $0

41 System Costs Video Verification System High Price Range Low $0 $2,000 $4,000 $6,000 $8,000 $10,000 $12,000

42 System Costs Cumulative Daily Ownership Costs w/monitoring $25.00 $20.00 $15.00 $10.00 $5.00 $0.00 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10

43 Evidence of an Effective Video Verification System

44

45

46 Copper Theft THE HIGH COST Actual Co-op Facebook Status: A County Sheriff s Deputy caught a man red handed stealing copper wire from a substation. This was the 19 th occurrence of copper theft break-in at our substations since January 3 rd. Each occurrence requires approximately $5,000 in repair costs. Aside from being incredibly dangerous to enter a 115,000 volt electric substation and cutting down copper wire, it also threatens electric service to our members. The incident occurred between 12:53 am and 1:00 am. We received an alarm indicating a copper theft was in progress and the sheriff s deputy made the arrest at 1:07am. The man is in jail.

47 Video Verification BENEFITS Lives are Protected System is Protected Criminals are Caught

48 Questions? Mark Colton Central Station Business Manager Jeff Doak President I2C Technologies (888)

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