2010 ACEware User s Conference Pensacola, Florida USING THE MODULE

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1 2010 ACEware User s Conference Pensacola, Florida USING THE MODULE

2 MODULE OPTIONS Student Registrants in a Course Instructors/Faculty ACEweb Users: Password Receipts Merge s include database information Mass s messages, marketing

3 PREFERENCES XSetMail.exe (everyone must be out (everyone must be out of Student Manager to run XSetMail.exe)

4 SENDER INFORMATION Edit >> My User Profile Will use individual s address and signature if entered on this screen. Note: after editing info, shut down Student Manager then re-open it to see edits in s.

5 STUDENT Open Name Record Double-click Field --OR Open Quick Reports and p Q p check Quick box.

6 QUICK [STUDENT] SCREEN Enter subject and body of . If Include My Signature is enabled (in My User Profile), box will automatically be checked here.

7 REGISTRANTS Open Course Record Click Quick Reports button Select appropriate option

8 QUICK MAIL REPORT The system displays a report showing you who will be ed. Tip: you can print mailing labels for those without addresses from Course Quick Reports >> Mailing Labels, using the Student Mail Labels and Addresses option.

9 QUICK [REGISTRANTS] SCREEN Enter your message Enter your message and click Send to send to registrants.

10 ROSTER When you a roster, you select the format.

11 QUICK TO FACULTY To a faculty member, open the faculty member s record and double-click li the field.

12 ACEWEB USERS: PASSWORDS To a password to a student, open the student s record and right-click on the label. Copy of student/instructor receives:

13 RECEIPTS To a receipt, p, open the registration record, click the Print Receipt button, and select the appropriate option from the drop down list. If you want to see the before sending, check the Let me see the box.

14 RECEIPT PREVIEW If you select the Let me see the option, the Receipt screen opens next.

15 RECEIPT TEMPLATES The message is built using an template. View templates t from Module >> Catalog >> Templates. You can edit your templates to suit your needs. ACEweb Users: ACEweb does NOT use the templates for it s registration confirmation s. It has its own confirmation template (regconfirm.txt).

16 MERGE S You can also use templates to send mass s that include data from the database. Themostcommon use of this option is to send out Upcoming Courses s.

17 SEND MERGE MAIL To send a merge mail, you will need a merge mail report (you can get it from your ACEware technician). After you run the report, the Merge Mail window opens. Double-click the template to see a preview.

18 ACEWEB MERGE TEMPLATE ACEweb Users: the MarketingAW template t makes links of the course title which will take users to the course information page. Other examples include course reminders and instructor rosters (to multiple instructors).

19 MASS S The mass ing option allows you to send out notices and marketing s. To send a mass , you will need a mass report (you can get it from your ACEware technician). After the report runs, the Mass screen opens.

20 MESSAGE BODY The message body came come from a file in.txt or.html format. Or you can choose the Let me type in a message on the fly option and type in your message.

21 SENDING HTML FORMATTED S Code HTML s as a stand-alone web pages. IMPORTANT: Student Manager won t send it as HTML without that opening <html> tag.

22 HTML DESIGN Use HTML tables for layout (many clients don t support the box model s floating properties or absolute positioning) Only use inline CSS (many clients strip out <link> and <style> tags) Images must reside on your website <img src= alt= ACEware Logo width= 90px height= 90px > Don t embed forms in HTML s (in some clients they re not functional; others strip out the form)

23 REDUCE SPAM COUNT ALWAYS include size and alt in your <img> tags Don t include attachments Don t usejavascript in your HTML s Check your HTML code for errors Check your content in a Spam Content checker

24 TEST YOUR What clients are your recipients using? If possible, send a test to the various clients to see how it looks and test the functionality of your . Create accounts in free services and send a Create accounts in free services and send a test to them.

25 OUTLOOK 2007/YAHOO

26 GMAIL/MOBILEME

27 ICEWARP

28 MARKETING Is your subject line the right length (maximum of 40 characters, or 5-8 words)? Have you proofread your copy checking spelling, dates, times and links? Is the message concise? Have you avoided triggers words and phrases so your message won t be blocked? Is your physical mailing address and phone number listed in the message? Did you include unsubscribe instructions? Did you remember your Call to Action? Are you prepared to handle responses in a timely manner?

29 STUDENT MANAGER CODING Make use of these codes to help with marketing: Course Subject/Name Interest Areas Name Source/Registration Tracking Codes Tips ONLY use approved characters in codes Use meaningful code descriptions Hide internal codes from ACEweb Periodically review/clean up codes

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