REAL ESTATE & HOSPITALITY. Real Insurance Solutions for Real Estate and Hospitality

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1 REAL ESTATE & HOSPITALITY Real Insurance Solutions for Real Estate and Hospitality

2 Real Estate & Hospitality Risk Management Services We Understand Your Business Understanding the specific issues facing the real estate and hospitality industry is why Arthur J. Gallagher & Co. has grown to be a preeminent partner to domestic and multinational real estate and hospitality companies. Gallagher Real Estate & Hospitality provides one-stop insurance, risk financing and protection for every exposure and every type of real estate ownership structure and asset class. We bring a dedicated national and international team with years of experience, unparalleled knowledge and superior problem solving skills. Our team is familiar with the ever-changing insurance markets; from hard markets to soft markets as well as the use of captives and other alternative risk financing structures to maximize funds from operations. We Are Your Partner We are organized into sub-specialties within our Real Estate & Hospitality Practice Group commercial, hospitality, retail, multifamily, flex and others and we provide expertise in property, casualty, professional lines, environmental and development. We do this so that we can act as an extension of an organization s operations and build a high level of familiarity with the company, which enables us to approach specific markets with professionals who understand and underwrite the asset classes at risk and offer insightful solutions for its specific needs. We also offer special expertise in high-hazard regions such as Texas, Florida, the Gulf States, Hawaii and California. Our urban focus includes cities throughout the world but with extensive coverage in the Central Business Districts of New York, Boston, Chicago, Houston, Dallas, San Francisco, Seattle and Los Angeles. We also have extensive expertise in the United Kingdom, Europe and Australia. Gallagher is active in many of the industry s most prominent organizations, including The Real Estate Roundtable, The Urban Land Institute, The International Council of Shopping Centers, The National Multifamily Housing Council and others dedicated specialists 3.2 million+ habitational units * as of December ,000+ clients 6.17 billion+ square feet $770 million+ premium placed $710 billion+ insured values

3 Recognized Expertise in Risk Management Solutions

4 Tailored Solutions to Fit Your Needs The risk management solution we develop for you is not static We know from experience that rigid risk management solutions will fail you. Times change, business objectives change and the market changes. Your risk management solution must change with them. At Arthur J. Gallagher & Co., we employ a proprietary, six-phase solution optimization cycle to regularly evaluate and evolve your solution on an annual basis. We speak the languages of both insurance and real estate, and as a result, our clients receive expertise unmatched in the industry.

5 Claims Advocacy We help our clients manage their risk and protect their bottom line When you need expert help, we have dedicated people in your corner who have encountered nearly every scenario and can best assist and advise you in protecting your company from erroneous claims handling. We can work with you to best address your claims issues and turn a problematic situation into an opportunity. Unlike other major brokers, Gallagher still acts as the direct claims advocate for our clients. We have and utilize online carrier claims systems and can provide real-time data that is used to manage risk. Our team includes loss specialists and former litigators, and we work together with our clients risk management teams, defense attorneys, and adjusters to get the best possible result.

6 Types of Clients Served Satisfying Securitizations and Complicated Financing Needs At Gallagher, we understand the nuances of negotiating with lenders as well as representing the best interests of our clients who are lenders. The resurgence of the capital markets as financing tools for commercial real estate has given rise to new securitizations and creative financing that brings multiple, non-traditional lenders into the capital stack. Beyond traditional securitizations, issuers of mezzanine debt are likely to be private equity, hedge funds or REITS, and as a result, insurance requirements may be substantially higher and more rigorous than traditional Life Company and balance sheet lenders.

7 Why Gallagher? Normally, we don t like to pat ourselves on the back. But every so often our clients or someone in the industry will share with us how they feel about our partnership, the services we provide or how we conduct business. And at Gallagher, we re especially proud to meet or exceed client expectations. Greenwich Associates Ranks Gallagher #1 in Overall Client Satisfaction 1 Gallagher ranked #1 in overall client satisfaction among the five largest brokers in Greenwich Associates 2012 Large Corporate Insurance Survey. More than 700 clients were surveyed, and we placed first or second in every category, including #1 in likelihood to recommend which means our clients are more likely to recommend us than any of our competitors clients. Gallagher named one of the World s Most Ethical Companies for Arthur J. Gallagher & Co. was also recently named one of the World s Most Ethical Companies for 2014, for the third consecutive year, by The Ethisphere Institute. Gallagher joins a small but distinguished list of companies committed to operating at the highest standards.

8 Commitment and Leadership in Real Estate Insurance and Risk Financing Reduce your risk. Contact us today. Alexandra Glickman 505 North Brand Boulevard, Suite 600 Glendale, CA Arthur J. Gallagher & Co. at a glance Arthur J. Gallagher & Co. has been designing solutions to meet our clients unique needs for more than 85 years. We pioneered many of the innovations in risk management used by businesses in all industries today. We believe that the best environment for learning and growing is one that remembers the past and invents the future. 1 Arthur J. Gallagher & Co. ranked #1 in client satisfaction. Greenwich Associates Large Corporate Insurance Survey, January Arthur J. Gallagher & Co. named one of the world s Most Ethical Companies for Ethisphere Institute, March Arthur J. Gallagher & Co. All rights reserved. License # RHO8BSD1114

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