2 Hamilton Channel Packages Basic (Digital Box Not Required) Digital Classic 178 BBC World 2 TVO - TV Ontario 26 Food Network 185 Disney XD Canada 3 Global - CIII Toronto 27 Slice 186 ABC Spark 4 OMNI - CMFT Toronto 28 SportsNet National Geographic Wild 5 CBS - WIVB Buffalo 29 CNN - Cable News Network 271, 40 Space HD - Canada 6 CBC - CBLT Toronto 30 Discovery Channel 272, 30 Discovery HD 7 CityTV - CITY Toronto 31 TLC - The Learning Channel 273, 33 Bravo HD 8 TFO - TV Ontario (FR) 32 OLN - Outdoor Life Network 9 ABC - WXBW Buffalo 33 Bravo 51 BNN - Business News Network 10 HGTV - Home & Garden TV 34 A&E 52 National Geographic 11 The Shopping Channel 35 Spike 62 TV38 - WSBK Boston 12 CHCH Hamilton 36 HLN - Headline News 63 The CW - WPIX New York 13 CTV - CKCO Kitchener 37 Teletoon 64 The CW - KTLA Los Angeles 14 Cable 14 Hamilton 38 Family Channel 65 The CW - WGN Chicago 15 FOX - WUTV Buffalo 39 History Television 67 E! Entertainment Television 16 CTV - CFTO Toronto 40 Space 68 Teletoon Retro 17 CBC - CBLFT Toronto (FR) 41 Comedy Network 91 NASA TV 18 TV Guide 42 Speed Channel 93 Haldimand County 19 CTS - Crossroads 43 AMC - American Movie Classics 138 Big Ten Sports 20 OMNI 2 - CJMT Toronto 44 D-Tour 151 TSN2 21 SUN TV 45 Peachtree TV - WPCH Atlanta 155 Game TV 22 NBC - WGRZ Buffalo 46 TCM - Turner Classic Movies 157 Cosmopolitan TV 23 YTV 47 SportsNet Ontario (in Market) 165 The Frame 24 CBC Newsworld 48 Showcase 188 CityNews 25 TSN - The Sports Network (East) 49 W Network (East) 888 AMI TV - Accessibility Media Inc 69 The Weather Network 50 Nickelodeon 889 Voice Print East (Radio) 70 Treehouse TV 72 ABC Seattle (KOMO) 910 CPAC House of Commons (FR) 71 CTV - Two Barrie 73 CBS Seattle (KIRO) 77 Lobby Camera 74 NBC Seattle (KING) Galaxie Digital Music 101 The Shopping Channel 75 FOX Tacoma (KCPQ) Digital Specialty * 121 APTN 86 Global Winnipeg (CKND) 53 DIY Network 122 CTV News Channel 87 CTV Winnipeg (CKY) 54 The Pet Network 123 CP24 - CablePulse 24 Toronto 88 CTV St. Johns (CJON) 66 TLN - Telelatino 124 MuchMore 89 A-Channel London 94 Mystery TV 125 MuchMusic 90 Family Channel - Pacific 96 Dejaview 126 VisionTV 92 Disney Junior 99 IFC - Independent Film Channel 127 CMT - Country Music Television 95 MovieTime 100 Comedy Gold 128 PBS - WNED Buffalo 97 Lifetime 103 Rewind 129 CPAC House of Commons 98 Action 104 Silver Screen Classics 130 Ontario Provincial Legislature 102 Sundance Channel 105 Documentary 131 TVA - CFTM Montreal (East - FR) 107 History Investigation Discovery 132 RDI - Reseau de linformation 137 FX Canada 107 History TV5 143 Sportsnet ONE 108 Fashion Television Channel 199 The Shopping Channel 144 SportsNet - Atlantic (in Market) 109 Twist TV 776 Lobby Camera 145 SportsNet - West (Blackout) 110 ONE: Body, Mind Spirit, Love 777 Lobby Camera 153 OWN - Oprah Winfrey Network 111 Book TV 158 CNBC 112 BET - Black Entertainment TV 166 Grace TV 113 EWTN - Eternal World TV Network 169 Travel + Escape 114 MTV2 173 W Movies 115 Juicebox Digital Basic * Digital Music * CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
3 Hamilton Channel Packages 116 MuchVibe 144 SportsNet East 85 CTV - CJCH Halifax 117 MuchLOUD 145 SportsNet West 86 Global - CKND Winnipeg 118 BPM TV 146 SportsNet Pacific 87 CTV - CKY Winnipeg 119 MuchMoreRetro 147 Leafs TV 88 CJON - NTV Newfoundland 120 MTV Canada 148 WFN - World Fishing Network 89 CTV - Two London 134 BBC Canada Super Sports Pack * 90 Family Channel West 135 The Fight Network 330 NHL Centre Ice HD Basic ** 136 The Golf Channel Flicks * 200,72 ABC - KOMO Seattle HD 139 NHL Network 94 Mystery TV 201,73 CBS - KIRO Seattle HD 140 NBA TV Canada 96 DejaView 202,74 NBC - KING Seattle HD 141 GOL TV 99 IFC - Independent Film Channel 203,75 FOX - KCPQ Seattle HD 142 ESPN Classic 100 Comedy Gold 204,9 ABC - WKBK Buffalo HD 144 SportsNet East 103 Rewind 205,5 CBS - WIVB Buffalo HD 147 Leafs TV 104 Silver Screen Classics 206,22 NBC - WGRZ Buffalo HD 148 WFN - World Fishing Network 105 Documentary 207,15 FOX - WUTV Buffalo HD Multicultural * 149 HPI Bite TV 208 PBS - WNED Buffalo HD 150 HPI - 2 The Movie Network * 209,6 CBC - CBLT Toronto HD 152 NFL Network 55 HBO Canada 210,16 CTV - CFTO Toronto HD 154 SportsNet World 56 TMN - The Movie Network 211,3 Global - CIII Toronto HD 156 OUTtv 57 MExcess 212 CTV Two Toronto HD 158 CNBC 58 MFun! 213,7 CityTV - CITY Toronto HD 159 MSNBC 59 MFest 214,4 Cable 14 HD 160 Salt + Light TV 279,55 HBO Canada (East - HD) 215,188 OMNI 1 - CFMT Toronto HD 167 Biography 280,56 TMN - The Movie Network (HD) 216,12 CHCH Hamilton HD 168 G4 281,57 MExcess (HD) 220,29 CNN - Cable News Network HD 169 Travel + Escape 282,58 MFun! HD 221,51 BNN - Business News Network HD 170 Cottage Life Super Channel * 222,165 The Frame HD 171 GSN - Game Show Network 161 GSN - Game Show Network 223,47 SportsNet Ontario HD 172 Animal Planet 162 Animal Planet 224,143 SportsNet ONE HD 174 Discovery Science 163 Discovery Science 225,25 TSN - The Sports Network HD 175 Military Channel 164 Military Channel 226,151 TSN2 HD 176 AUX TV 284,161 AUX TV 227,20 OMNI 2 - CJMT Toronto HD 177 Bite TV 285,162 Bite TV 229,21 SUN TV HD 178 BBC World Movie Pix * 265,23 YTV HD 179 ichannel 60 TMN Encore HD Plus ** 180 FOX News 61 TMN Encore 2 231,28 The Score HD 181 Bloomberg News 283 TMN Encore HD 232,138 Big Ten Sports HD 182 Euronews Time Shift * 233,136 Golf Channel HD 183 Wild TV 72 ABC - KOMO Seattle 234,42 Speed HD 184 BBC Kids 73 CBS - KIRO Seattle 236,140 NBA TV Canada HD 187 National Geographic Wild 74 NBC - KING Seattle 237,147 Leafs TV HD 235,154 SportsNet World HD (MPEG-4) 75 FOX - KCPQ Seattle 240,107 H2 HD 274,172 Animal Planet HD 76 PBS - KCTS Seattle 241,52 National Geographic HD Sports * 78 Global - CITV Edmonton 242 Discovery World HD 135 The Fight Network 79 CityTV - CKVU Vancouver 243,39 History Television HD 139 NHL Network 80 CTV - CIVT Vancouver 244,10 HGTV - Home & Garden TV HD 140 NBA TV Canada 81 Global - CHAN Vancouver 245,26 Food Network HD 141 GOL TV 82 CBC - CBUT Vancouver 246 Oasis HD 142 ESPN Classic 83 CBC - CBHT Halifax 247 HiFi HD 143 SportsNet ONE 84 CTV Two Atlantic 248 EQ HD (MPEG-4) CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
4 Hamilton Channel Packages 249 radx HD (MPEG-4) 907 VRAK.TV 253, 97 Lifetime HD 909 Canal Vie 254, 27 Slice HD 915 MusiMax 255,34 A&E HD 916 MusiquePlus 256,48 Showcase HD Adult * 257,173 W Movies HD 371 Hustler TV 258,31 TLC - The Learning Channel HD 372 Penthouse 259,65 The CW - WGN Chicago HD 373 Red Hot TV Impulse 261,43 AMC American Movie Classics HD 374 Playboy 262,95 MovieTime HD 375 AOV 263,38 Family Channel HD 376 AOV (XXX Action Clips) 264,185 Disney XD HD 377 AOV (Male Flixxx) 266,187 National Geographic Wild HD 267,137 FX Canada HD (MPEG-4) ## Base Package Multicultural * ## HD Channel** 500 Polskie 1 Radio French* 501 Polskie 3 Radio 502 TV Polonia 503 Deutsche Welle Amerika 504 RTVi - Russian TV International 505 Russia Today 506 RAI - Radiotelevisione Italiana 508 TLN en Espaňol 509 TFC - The Filipino Channel 511 ALL TV 512 Abu Dhabi 513 Al Jazeera 516 LS Times TV 517 Fairchild (West) 518 Fairchild (East) 519 Pheonix TV 520 Talentvision 524 TV Japan 525 Odyssey 526 CBN 527 ATN Cricket Plus 528 ATN Alpha Punjabi 530 ATN Channel 531 ATN B4U 532 Sony Entertainment Television 537 FPTV - Festival Portuguese TV 539 Sky TG Canal Historia 901 Series Canal Evasion 903 Ztélé 904 Canal D 905 RDS - Reseau des sports 906 ARTV (fr) CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
5 Hamilton Channel Packages Personal TV (Base - Included) 165 The Frame 20 OMNI 2 - CJMT Toronto 2 TVO - TV Ontario 199 The Shopping Channel 21 SUN TV 3 Global - CIII Toronto 204 ABC - WKBK Buffalo HD 22 NBC - WGRZ Buffalo 4 OMNI - CMFT Toronto 205 CBS - WIVB Buffalo HD 23 YTV 5 CBS - WIVB Buffalo 206 NBC - WGRZ Buffalo HD 24 CBC Newsworld 6 CBC - CBLT Toronto 207 FOX - WUTV Buffalo HD 25 TSN - The Sports Network (East) 7 CityTV - CITY Toronto 208 PBS - WNED Buffalo HD 26 The Food Network 8 TFO - TV Ontario (FR) 209 CBC - CBLT Toronto HD 27 Slice 9 ABC - WXBW Buffalo 210 CTV - CFTO Toronto HD 28 The Score 10 HGTV - Home & Garden TV 211 Global - CIII Toronto HD 29 CNN - Cable News Network 11 The Shopping Channel 212 CTV Two Toronto HD 30 Discovery Channel 12 CHCH Hamilton 213 CityTV - CITY Toronto HD 31 TLC - The Learning Channel 13 CTV - CKCO Kitchener 214 Cable 14 HD 32 OLN - Outdoor Life Network 14 Cable 14 Hamilton 215 OMNI 1 - CFMT Toronto HD 33 Bravo 15 FOX - WUTV Buffalo 216 CHCH Hamilton HD 34 A&E 16 CTV - CFTO Toronto 222 The Frame HD 35 Spike 17 CBC - CBLFT Toronto (FR) 223 SportsNet Ontario HD 36 HLN - Headline News 18 TV Guide 224 SportsNet ONE HD 37 Teletoon 19 CTS - Crossroads 225 TSN - The Sports Network HD 38 Family Channel 20 OMNI 2 - CJMT Toronto 227 OMNI 2 - CJMT Toronto HD 39 History Television 21 SUN TV 229 SUN TV HD 40 Space 22 NBC - WGRZ Buffalo 243 History Television HD 41 Comedy Network 23 YTV 244 HGTV - Home & Garden TV HD 42 Speed Channel 24 CBC Newsworld 245 The Food Network HD 43 AMC - American Movie Classics 25 TSN - The Sports Network (East) 265 YTV HD 44 Tvtropolis 26 The Food Network 776 Lobby Camera 45 Peachtree TV - WPCH Atlanta 39 History Television 777 Lobby Camera 46 TCM - Turner Classic Movies 47 SportsNet Ontario 888 AMI TV - Accessibility Media Inc. 47 SportsNet Ontario 68 Teletoon Retro 889 Voice Print East (Radio) 48 Showcase 69 The Weather Network 910 CPAC House of Commons (fr) 49 W Network (East) 71 CTV - Two Barrie Premier TV * 50 Nickelodeon 77 Lobby Camera 2 TVO - TV Ontario 51 BNN - Business News Network 86 Global Winnipeg (CKND) 3 Global - CIII Toronto 52 National Geographic 89 CTV - Two London 4 OMNI - CMFT Toronto 62 TV38 - WSBK Boston 91 NASA TV 5 CBS - WIVB Buffalo 63 The CW - WPIX New York 93 Haldimand County 6 CBC - CBLT Toronto 64 The CW - KTLA Los Angeles 101 The Shopping Channel 7 CityTV - CITY Toronto 65 The CW - WGN Chicago 121 APTN 8 TFO - TV Ontario (FR) 67 E! Entertainment Television 122 CTV News Channel 9 ABC - WXBW Buffalo 68 Teletoon Retro 123 CP24 - CablePulse 24 Toronto 10 HGTV - Home & Garden TV 69 The Weather Network 125 MuchMusic 11 The Shopping Channel 70 Treehouse TV 126 VisionTV 12 CHCH Hamilton 71 CTV - Two Barrie 128 PBS - WNED Buffalo 13 CTV - CKCO Kitchener 72 ABC - KOMO Seattle 129 CPAC House of Commons 14 Cable 14 Hamilton 73 CBS - KIRO Seattle 130 Ontario Provincial Legislature 15 FOX - WUTV Buffalo 74 NBC - KING Seattle 131 TVA - CFTM Montreal (East - fr) 16 CTV - CFTO Toronto 75 FOX - KCPQ Seattle 132 RDI - Reseau de linformation 17 CBC - CBLFT Toronto (FR) 77 Lobby Camera 133 TV5 18 TV Guide 86 Global Winnipeg (CKND) 143 SportsNet ONE 19 CTS - Crossroads 88 CTV St.Johns (CJON) 155 Game TV 89 A-Channel London CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
6 Hamilton Channel Packages 90 Family Channel West 202 NBC - KING Seattle HD 776 Lobby Camera 91 NASA TV 203 FOX - KCPQ Seattle HD 777 Lobby Camera 92 Disney Junior 204 ABC - WKBK Buffalo HD 888 AMI TV - Accessbility Media Inc. 93 Haldimand County 205 CBS - WIVB Buffalo HD 889 Voice Print East (Radio) 95 Movietime 206 NBC - WGRZ Buffalo HD 910 CPAC House of Commons (fr) 97 Lifetime 207 FOX - WUTV Buffalo HD Galaxy Digital Music 98 Action 208 PBS - WNED Buffalo HD Entertainment 1 - $10.00 * 101 The Shopping Channel 209 CBC - CBLT Toronto HD 30 Discovery Channel 102 Sundance Channel 210 CTV - CFTO Toronto HD 34 A&E 107 History Global - CIII Toronto HD 40 Space 120 MTV Canada 212 CTV Two Toronto HD 48 Showcase 121 APTN 213 CityTV - CITY Toronto HD 52 National Geographic 122 CTV News Channel 214 Cable 14 HD 53 DIY Network 123 CP24 - CablePulse 24 Toronto 215 OMNI 1 - CFMT Toronto HD 91 NASA TV 124 MuchMore 216 CHCH Hamilton HD 94 Mystery TV 125 MuchMusic 220 CNN - Cable News Network HD 106 Investigate Discovery 126 VisionTV 221 BNN - Business News Network HD 107 History CMT - Country Music Television 222 The Frame HD 134 BBC Canada 128 PBS - WNED Buffalo 223 SportsNet Ontario HD 168 G4 129 CPAC House of Commons 224 SportsNet ONE HD 169 Travel + Escape 130 Ontario Provincial Legislature 225 TSN - The Sports Network HD 187 National Geographic Wild 131 TVA - CFTM Montreal (East - fr) 226 TSN2 HD 240 H2 HD 132 RDI - Reseau de linformation 227 OMNI 2 - CJMT Toronto HD 241 National Geographic HD 133 TV5 229 SUN TV HD 242 Discovery World HD 136 Golf Channel 231 The Score HD 255 A&E HD 137 FX Canada 232 Big Ten Sports HD 256 Showcase HD 138 Big Ten Sports 233 Golf Channel HD 266 National Geographic Wild HD 143 SportsNet ONE 234 Speed HD 271 Space HD - Canada 144 SportsNet - Atlantic (in Market) 236 NBA TV Canada HD 272 Discovery HD 145 SportsNet - West (Blackout) 237 Leafs TV HD Entertainment 2 - $10.00 * 147 Leafs TV 241 National Geographic HD 27 Slice 151 TSN History Television HD 31 TLC - The Learning Channel 153 OWN - Oprah Winfrey Network 244 HGTV - Home & Garden TV HD 41 Comedy Network 155 Game TV 245 Food Network HD 44 Tvtropolis 157 Cosmopolitan TV 255 A&E HD 45 Peachtree TV - WPCH Atlanta 158 CNBC 256 Showcase HD 49 W Network (East) 165 The Frame 257 W Movies HD 62 TV38 - WSBK Boston 166 Grace TV 258 TLC - The Learning Channel HD 63 The CW - WPIX New York 169 Travel + Escape 259 The CW - WGN Chicago HD 64 The CW - KTLA Los Angeles 172 Animal Planet 261 AMC American Movie Classics HD 65 The CW - WGN Chicago 173 W Movies 262 MovieTime HD 67 E! Entertainment Television 178 BBC World 263 Family Channel HD 96 DejaView 185 Disney XD 264 Disney XD HD 100 Comedy Gold 186 ABC Spark 265 YTV HD 109 Twist TV 187 National Geographic Wild 266 National Geographic Wild HD 153 OWN - Oprah Winfrey Network 199 The Shopping Channel 267 FX Canada HD (MPEG-4) 156 OUTtv 505 Russia Today 271 Space HD - Canada 157 Cosmopolitan TV 200 ABC - KOMO Seattle HD 272 Discovery HD 171 GSN - Game Show Network 201 CBS - KIRO Seattle HD 273 Bravo HD 254 Slice HD 274 Animal Planet HD CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
7 Hamilton Channel Packages 258 TLC - The Learning Channel HD 186 ABC Spark 200 ABC - KOMO Seattle HD 272 The CW - WGN Chicago HD 263 Family Channel HD 201 CBS - KIRO Seattle HD Entertainment 3 - $10.00 * 264 Disney XD HD 202 NBC - KING Seattle HD 110 The Brand New One 274 Animal Planet HD 203 FOX - KCPQ Seattle HD 111 Book TV News - $10.00 * 220 CNN - Cable News Network HD 112 BET - Black Entertainment TV 21 SUN TV 221 BNN - Business News Network HD 114 MTV2 29 CNN - Cable News Network 226 TSN2 HD 120 MTV Canada 36 HLN - Headline News 231 The Score HD 124 MuchMore 51 BNN - Business News Network 232 Big Ten Sports HD 127 CMT - Country Music Television 158 CNBC 233 Golf Channel HD 167 Biography 159 MSNBC 234 Speed HD 170 Cottage Life 178 BBC World 236 NBA TV Canada HD 176 Aux TV 179 ichannel 240 H2 HD Sports 1 - $10.00 * 180 FOX News 241 National Geographic HD 28 SportsNet Bloomberg 253 Lifetime HD 42 Speed Channel 182 Euronews 254 Slice HD 136 Golf Channel 220 CNN - Cable News Network 255 A&E HD 144 SportsNet East 221 BNN - Business News Network HD 256 Showcase HD 145 SportsNet West Premium HD - $10.00 ** 257 W Movies HD 146 SportsNet Pacific 247 HIFI HD 258 TLC - The Learning Channel HD 147 Leafs TV 248 EQ HD (MPEG - 4) 259 The CW - WGN Chicago HD 151 TSN2 249 radx HD (MPEG - 4) 261 AMC American Movie Classics HD 152 NFL Network Best of HD - $35.00 ** 262 MovieTime HD 226 TSN2 HD 28 SportsNet Family Channel HD 231 SportsNet 360 HD 29 CNN - Cable News Network 264 Disney XD HD 233 Golf Channel HD 30 Discovery Channel 266 National Geographic Wild HD 234 Speed HD 31 TLC - The Learning Channel 267 FX Canada HD (MPEG-4) 237 Leafs TV HD 33 Bravo 271 Space HD - Canada Sports 2 - $10.00 * 34 A&E 272 Discovery HD 32 OLN - Outdoor Life Network 38 Family Channel 273 Bravo HD 35 Spike 40 Space 274 Animal Planet HD 135 The Fight Network 42 Speed The Movie Network - $18.00 * 138 Big Ten Sports 43 AMC - American Movie Classics 55 HBO Canada (East) 139 NHL Network 48 Showcase 56 TMN - The Movie Network 140 NBA TV Canada 51 BNN - Business News Network 57 MExcess 141 GOL TV 52 National Geographic 58 MFun! 142 ESPN Classic 65 The CW - WGN Chicago 59 MFest 148 WFN - World Fishing Network 72 ABC - KOMO Seattle 279 HBO Canada (East - HD) 232 Big Ten Sports HD 73 CBS - KIRO Seattle 280 TMN - The Movie Network HD 236 NBA TV Canada HD 74 NBC - KING Seattle 281 MExcess HD 905 RDS - Reseau des sports 75 FOX - KCPQ Seattle 282 MFun! HD Family - $10.00 * 95 MovieTime Super Channel - $18.00 * 37 Teletoon 136 Golf Channel 161 Super Channel 1 38 Family Channel 137 FX Canada 162 Super Channel 2 50 Nickelodeon 138 Big Ten Sports 163 Super Channel 3 70 Treehouse TV 151 TSN2 164 Super Channel 4 90 Family Channel West 172 Animal Planet 284 Super Channel 1 HD 92 Disney Junior 173 W Movies 285 Super Channel 2 HD 172 Animal Planet 185 Disney XD Movies - $10.00 * 185 Disney XD 187 National Geographic Wild 33 Bravo CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
8 Hamilton Channel Packages 43 AMC - American Movie Classics 96 DejaView 176 Aux TV 46 TCM - Turner Classic Movies 97 Lifetime 177 Bite TV 95 MovieTime 98 Action 179 ichannel 97 Lifetime 99 IFC - Independent Film Channel 180 FOX News 98 Action 102 Sundance Channel 181 Bloomberg 99 IFC - Independent Film Channel 103 Rewind 183 Wild TV 102 Sundance Channel 104 Silver Screen Classics 184 BBC Kids 103 Rewind 105 Documentary 187 National Geographic Wild 104 Silver Screen Classics 106 Investigation Discovery 235 SportsNet World HD (MPEG - 4) 105 Documentary 107 History Discovery World HD 137 FX Canada 108 Fashion Television Canada 246 Oasis HD 173 W Movies 109 Twist TV 274 Animal Planet HD 253 Lifetime HD 110 The Brand New One Super Sports Pack - $ W Movies HD 111 Book TV 330 NHL Centre Ice 261 AMC HD 112 BET - Black Entertainment TV Multicultural 262 MovieTime HD 113 EWTN - Eternal Word TV Network 500 Polskie 1 Radio 267 FX Canada HD (MPEG-4) 114 MTV2 501 Polskie 3 Radio 273 Bravo HD 115 Juicebox 502 TV Polonia Movie Pix * 116 MuchVibe 503 Deutsche Welle Amerika 60 TMN Encore 117 MuchLOUD 504 RTVi - Russian TV International 61 TMN Encore BPM TV 505 Russia Today 283 TMN Encore HD 119 MuchMoreRetro 506 RAI - Radiotelevisione Italiana Timeshift - $5.00 * 134 BBC Canada 508 TLN en Espaňol 72 ABC - KOMO Seattle 135 The Fight Network 509 TFC - The Filipino Channel 73 CBS - KIRO Seattle 136 Golf Channel 511 ALL TV 74 NBC - KING Seattle 139 NHL Network 512 Abu Dhabi 75 FOX - KCPQ Seattle 140 NBA TV Canada 513 Al Jazeera 76 PBS - KCTS Seattle 141 GOL TV 516 LS Times TV 78 Global - CITV Edmonton 142 ESPN Classic 517 Fairchild (West) 79 CityTV - CKVU Vancouver 145 SportsNet West 518 Fairchild (East) 80 CTV - CIVT Vancouver 146 SportsNet Pacific 519 Pheonix TV 81 Global - CHAN Vancouver 148 WFN - World Fishing Network 520 Talentvision 82 CBC - CBUT Vancouver 149 HPI TV Japan 83 CBC - CBHT Halifax 150 HPI Odyssey 84 CTV Two Atlantic 152 NFL Network 526 CBN 85 CTV - CJCH Halifax 154 SportsNet World 527 ATN Cricket Plus 86 Global - CKND Winnipeg 156 OUTtv 528 ATN Alpha Punjabi 87 CTV - CKY Winnipeg 158 CNBC 530 ATN Channel 88 CJON - NTV Newfoundland 159 MSNBC 531 ATN B4U 200 ABC - KOMO Seattle HD 160 Salt + Light TV 532 Sony Entertainment Television 201 CBS - KIRO Seattle HD 166 Grace TV 537 FPTV - Festival Portuguese TV 202 NBC - KING Seattle HD 167 Biography 539 Sky TG FOX - KCPQ Seattle HD Pick and Pay * 168 G4 Tech TV 169 Travel + Escape French - $10.00 * 900 Canal Historia 21 SUN TV 170 Cottage Life 901 Series + 53 DIY Network 171 GSN - Game Show Network 902 Canal Evasion 54 The Pet Network 172 Animal Planet 903 Ztélé 66 TLN - Telelatino 173 W Movies 904 Canal D 94 Mystery TV 174 Discovery Science 905 RDS - Reseau des sports 95 MovieTime 175 Military Channel 906 ARTV (fr) CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
9 Hamilton Channel Packages 907 VRAK.TV 909 Canal Vie 915 MusiMax 916 MusiquePlus Cantonese - $10.00 * 516 LS Times TV 517 Fairchild (West) 518 Fairchild (East) 519 Pheonix TV 520 Talentvision Adult * 371 Hustler TV 372 Penthouse 373 Red Hot TV Impulse 374 Playboy 375 AOV 376 AOV (XXX Action Clips) 377 AOV (Male Flixxx) World & Adventure - $6.00 ** 246 Oasis HD ## Base Package ## HD Channel** CONDITIONS APPLY: Prices per month plus applicable taxes. Offer subject to change without notice. Rogers products and services are subject to terms of service as occaisonally amended. Channel number and availability varies based on Customers equipment and package selection. *Digital Box required **HD Box required
10 Mountain Cable Terms of Service.Introduction Thank you for choosing Mountain Cablevision Limited, a wholly-owned subsidiary of Rogers Communications Inc. ("Mountain Cable"). By using any of Mountain Cables services*, including its cable, Internet and/or digital phone services and any related services (collectively or individually, the "Services"), you agree to the following terms and conditions of service (the "Terms of Service"): These Terms of Service constitute the understanding between Mountain Cable and the customer ("you" or "your") subscribing to all or any of the Services. These Terms of Service govern the Services and any devices and/or equipment, including, without limitation, ethernet devices, digital cable terminals, digital video recorders and software used in conjunction with the Services ("Equipment"). You acknowledge that the Equipment may be purchased by you and become Your Equipment (as defined below) or be provided to you by Mountain Cable under a rental arrangement, in which case the Equipment shall be herein referred to as the "Rental Equipment". By activating the Services, you acknowledge that you have read, understand and agree to these Terms of Service as set out below. Mountain Cable recommends that you print a copy of these Terms of Service and the Acceptable Use Policy applicable to the Services to which you subscribe. If you are not an Internet service subscriber you may contact Mountain Cable at any time to obtain a printed copy of these Terms of Service. If you do not wish to be bound by these Terms of Service or any modifications which may be made by Mountain Cable from time to time (as described in the following paragraph) do not activate or use the Services and immediately contact Mountain Cable. In addition to the terms contained in these Terms of Service, these Terms of Service are also subject to the terms and conditions set out in the Acceptable Use Policy applicable to the Services, and available below. YOUR NONTERMINATION OR CONTINUED USE OF THE SERVICES AFTER THE EFFECTIVE DATE OF ANY CHANGES MADE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS OF SERVICE AS MODIFIED BY SUCH CHANGES. You can obtain more information about the Services and these Terms of Service by contacting Mountain Cable at (residential) or (business). *The details of the various Services packages, including other products and services offered by Mountain Cable, can be found by contacting Mountain Cable at the numbers shown above. Mountain Cable may, at its discretion, make changes to the Services from time to time, including changing Services fees or the sequence of Cable Services, introduce and/or substitute new basic and tier packages of Cable Services and change the Services in and prices of existing packages of Cable Services..Use of the Services (a)the Services may only be used in accordance with the Acceptable Use Policy applicable to such Services. (b)the Rental Equipment, technology and/or processes provided to you may be subject to intellectual property rights reserved by Mountain Cable or third parties. Nothing contained in these Terms of Service shall grant to you any right, license, title or ownership of, in or to any intellectual property rights of Mountain Cable or any third party in such Rental Equipment, technology or processes. (c)mountain Cable, the Mountain Cable logo and certain product or service names are registered trademarks or trade-marks of Rogers Communications. You agree not to copy, display or use in any manner any of Mountain Cables trade-marks without Mountain Cables express prior permission. Other product, information or company names mentioned herein may be the registered trade-marks or trade-marks of their respective owners.
11 (d)federal law provides severe civil and criminal penalties for the unauthorized reproduction, distribution or exhibition of copyrighted motion pictures and certain programming and Mountain Cable shall not be liable for the same, nor is Mountain Cable granting you any rights in that regard whatsoever..content Mountain Cable does not warrant the condition or content of any programming you are able to view with Mountain Cables Cable Services or the content you are able to access on the Internet through the use of Mountain Cable Internet Services. You acknowledge that there may be programming content or other content that you may find offensive and you agree that your viewing and/or use of such content is at your own risk. Some programming and/or content may not be suitable for minors and you agree to supervise all minors whom you permit to view the programming and/or access the content from Internet through your account with Mountain Cable..Service Interruption/Mountain Cables Right of Entry (a)mountain Cable and/or its agents may interrupt and/or inspect the Rental Equipment and/or the Services at any time for any duration of time, without notice or liability to you in order to install, inspect, repair, replace or perform necessary maintenance on the Rental Equipment, its facilities and/or network, or for other technical reasons as may be required. (b)you agree to provide Mountain Cable access to the Rental Equipment (including reasonable access to the location the Services are provided ("Service Location")) as may be reasonably necessary under the circumstances. Mountain Cables employees/agents will show identification prior to entering the Service Location. Mountain Cable is only required to provide you reasonable notice if Mountain Cable needs access inside the Service Location. If you are not the owner of the Service Location, it is your responsibility to obtain and maintain access rights for the purpose of enabling Mountain Cable employees and/or agents to install, maintain and provide the Services at such Service Location. (c)you understand that the Services do not function in the event of a power failure and regardless of where the power failure arises. In addition, a power failure or disruption may require Mountain Cable to reset or reconfigure the Rental Equipment, its facilities and/or network to reactivate the Services. IMPORTANT: Mountain Cable does not warrant uninterrupted use of the Services..Equipment Installation, Maintenance and Return Responsibilities (a)mountain Cable may install or cause to be installed the Rental Equipment in the Service Location. The Rental Equipment is provided solely for your use of the Services and will at all times remain the property of Mountain Cable. You will not sell, lease, transfer or assign the Rental Equipment. You may use the Rental Equipment only at the Service Location address you have indicated to Mountain Cable at the time you subscribe to the Services. You will not re-arrange, disconnect, remove, repair or otherwise interfere with the Rental Equipment nor will you relocate the Rental Equipment to another address without Mountain Cables prior written consent. (b)rental Equipment provided by Mountain Cable will be charged as part of the monthly Services fee. Mountain Cable may require you to pay a Rental Equipment deposit prior to providing you with the Rental Equipment. You agree to keep all of the Rental Equipment free and clear of any lien or encumbrance of any kind whatsoever. If you become aware that any lien or encumbrance has been placed on the Equipment you are responsible to notify Mountain Cable immediately and to assist Mountain Cable in removing same. (c)you are responsible for the safekeeping of the Rental Equipment. If, while in your care, the Rental Equipment is damaged, lost or stolen you agree to pay Mountain Cable the full cost, including the costs incurred by Mountain Cable to recover, repair and/or replace the Rental Equipment. You hereby authorize Mountain Cable to charge your credit card account or your preauthorized payment authorization, in payment for all Rental Equipment charges.
12 (d)any unauthorized attachments to the Rental Equipment or interfering or tampering with the Rental Equipment or unauthorized use of the Rental Equipment are prohibited and may constitute theft under the Criminal Code of Canada. (e)on the expiration or earlier termination of the Services you are required to return the Rental Equipment to Mountain Cable in good working order. The Rental Equipment may be returned to any Mountain Cable retail office. For information respecting a Mountain Cable office near you and to arrange return of Rental Equipment contact Mountain Cables customer service at at (residential) or (business). If upon the expiration or earlier termination of the Services the Rental Equipment has not been returned to Mountain Cable you agree to grant Mountain Cable permission to access the Service Location to remove the Rental Equipment. Failure by Mountain Cable to remove such Rental Equipment shall not be considered abandonment of the Rental Equipment. If Mountain Cable removes the Rental Equipment it will not, nor is it required, to alter, repair or re-install wiring or other facilities. In the event that the Rental Equipment is not returned, or Mountain Cable is unable to remove the Rental Equipment, you hereby authorize Mountain Cable to charge your credit card account or your preauthorized payment authorization, in payment for the replacement cost of the Rental Equipment. (f)all Equipment and devices purchased and paid for by you, which are neither returnable to nor refundable by Mountain Cable, and that you are required to supply for access and use of the Services or that you use in connection with the Services, such as hearing devices, telephones, home security and/or medical devices, fax machines, computer equipment or any other equipment and/or associated devices (collectively, "Your Equipment") shall be and remain your responsibility. You agree that Mountain Cable is not responsible for any damage or loss to Your Equipment arising from your use of the Services. You further acknowledge and agree that Mountain Cable is not responsible for the installation, operation, maintenance, use or support of Your Equipment, including without limitation, the compatibility of Your Equipment with any Rental Equipment or the Services. (g)you are responsible to supply at your cost all telephones required if you subscribe to the Mountain Cable Digital Phone Services, including the supply of all wiring inside the Service Location, needed to connect to the Services. Mountain Cable has no obligation to maintain or repair any facilities or equipment owned by you..payment Terms (a)you agree to pay Mountain Cable the total charges for use of the Services, including, without limitation: fees applicable to installation; Rental Equipment rental, deposits, or non-return charges; processing fees, costs incurred by Mountain Cable and late payment charges, if your account is past due; service calls; toll or long distance uses; calling cards; directory assistance uses; pay-per-view; video on demand uses; plus any applicable federal, provincial or regulatory taxes or surcharges, incurred in connection with the use of the Services (as all such fees may be changed from time to time). Mountain Cable will bill you each month in advance for the services (usage based Services will be billed in arrears). (b)you agree to pay all amounts by the due date indicated on your invoice by using any of the payment methods accepted by Mountain Cable. Payments made after the statement date on your invoice will be reflected on your next invoice. Amounts owing after the due date are subject to a late payment charge calculated on the outstanding amount at 2% per month (26.8% per year) until paid in full. If your account remains unpaid for 60 days you agree to pay a processing fee of $20.00 for services relating to downgrading or terminating your Services. Overdue accounts are subject to termination of the Services by Mountain Cable. You agree to pay Mountain Cable $25.00 if your credit card is denied or if your cheque is returned due to non-sufficient funds. Payment of the full amount due will be required before the Services may be restored, provided Mountain Cable is not under any obligation to restore the Services to any person who continues to fail to make timely payment of the amounts due or abuses the Acceptable Use Policy applicable to the Services. (c)you are responsible to ensure that the billing information you provide Mountain Cable is accurate. You agree to promptly notify Mountain Cable of any changes in your billing information. (d)you are responsible for any costs, including legal fees and expenses, collection agency fees or payments and Court costs incurred by Mountain Cable to collect any amounts owing under these Terms of Service. (e)if you are receiving the Services through a trial period offer, you agree that upon the expiry of such trial period, you will be bound by the payment requirements set out in this Section unless the Services are terminated in a manner set out below prior to the end of such trial period.
13 (f)you must bring billing invoice questions and disputes to Mountain Cables attention within 60 days of the invoice date. Your failure to contact Mountain Cable regarding any invoice will constitute your acceptance of the invoice..credit and Security Deposit Mountain Cable reserves the right to examine your credit records at any time, whether before or after providing you the Services..Mountain Cables Provision of Services Mountain Cable is not required to provide the Services where: (a)the Service Location is located outside of Mountain Cables service or licensed geographic area; (b)you have failed to make payment of the amounts due for the Services and/or the Rental Equipment; or (c)mountain Cable would have to incur unusual expenses to bring the Services to the Service Location, which you do not agree to pay..if You are Moving If you are moving you are responsible to notify Mountain Cable at least 30 days prior to the date you are moving. If you move to a location that is outside of the area served by Mountain Cable, these Terms of Service shall be terminated and you must return all Rental Equipment to Mountain Cable. If you are a Mountain Cable Digital Phone subscriber and you move to a new location within Mountain Cables serving area and you wish to transfer the Mountain Cable Digital Phone Services, including your current telephone number to the new premises, you must give Mountain Cable a minimum of 15 calendar days advance notice. For Mountain Cable Digital Phone Services, you may only transfer your telephone number within the same exchange area. The ability to transfer the Services to a new location is dependant on the availability of the Services at the new location..customer-initiated Termination You may terminate the Services for any reason at any time by providing Mountain Cable no less than 30 days advance notice of your desire to terminate. Applicable Service charges continue to apply until the later of (1) the end of the notice period, or (2) such time as the Services are no longer accessible. You agree that if the Services are terminated for any reason you will: (a)pay Mountain Cable in full any amounts due and outstanding for your use of the Services and return the Rental Equipment to Mountain Cable; and (b)permit Mountain Cable to access the Service Location at a mutually agreed upon time to remove the Rental Equipment and any other equipment or materials provided by Mountain Cable if you fail to return same to Mountain Cable as required under these Terms of Service..Mountain Cable-Initiated Termination or Suspension Mountain Cable may restrict, block, suspend or terminate all or any part of the Services immediately where you: (a)fail to make timely payment on your account for the Services and such failure continues for more than 60 days; (b)become bankrupt or otherwise insolvent; (c)fail to provide Mountain Cable with reasonable entry and access to install, inspect, repair, replace or to perform necessary maintenance on the Rental Equipment, or Mountain Cables facilities or network;
14 (d)are in breach of any term or condition of these Terms of Service or of the Acceptable Use Policy applicable to the Services that you subscribe to; or (e)if you relocate, alter, abuse or disconnect the Rental Equipment. For the situations listed above, Mountain Cable will attempt to notify you using the information shown on your account stating the reason and date scheduled for the suspension or termination. Despite the above, Mountain Cable will not provide you notice of a proposed restriction, block, suspension or termination: (a)if immediate action must be taken to protect Mountain Cables facilities, Rental Equipment, or network, or if suspension is required by legal requirement, court order, ordinance or regulatory authority; (b)if Mountain Cable believes that extreme circumstances exist, or that there is an abnormal risk of loss involved in delaying the suspension or termination; (c)if you misuse or abuse or permit others to misuse or abuse the Services for purposes that are contrary to law, these Terms of Service or the Acceptable Use Policy applicable to the Services you subscribe to; or (d)in an emergency situation. If all or any part of the Services are restricted, blocked, suspended or terminated for cause, Mountain Cable is not obligated to restore the Services. If Mountain Cable agrees to restore your Services, a reconnection service charge may be applied. If you are a Mountain Cable Digital Phone subscriber, Mountain Cable cannot guarantee the availability or resumption of any previous telephone numbers following a suspension or termination of the Services..Mountain Cables Liability To the maximum extent permitted by applicable law, neither Mountain Cable nor its affiliates, partners, licensors, dealers, representatives, suppliers and agents (and their respective employees, officers, directors, shareholders and representatives) (collectively, "Mountain Cable Parties") shall be liable for: (a)any interruption or unavailability of the Services, including, without limitation, any interruption or unavailability of emergency service; (b)any act or omission of any third party including, but not limited to, any other local telephone company, any connecting carrier or underlying carrier or other provider of connections, facilities or services; (c)your conduct, acts or omissions; (d)any event beyond the reasonable control of Mountain Cable including acts of God, inclement weather (including lightning), power failures, labour disputes, riots or civil disputes, war or armed conflict, any law, governmental order, decision or regulation, or order of any court of competent jurisdiction; (e)mountain Cables failure, for any reason, to activate the Services on the activation date you requested or date provided to you by Mountain Cable; (f)any defacement of, or damage to, the Service Location resulting from the attachment of any instruments, apparatus or associated wiring and/or the Rental Equipment furnished by Mountain Cable, or removal thereof, when such defacement or damage is not wholly caused by Mountain Cables negligence; and (g)any damages you incur as a result of the operation or failure of Your Equipment, facilities, wiring or other devices you use with the Services, including without limitation if any of Your Equipment, facilities, wiring or other devices that you use with the Services are now or later become incompatible with the Rental Equipment and/or the Services..Limitation of Liability (a)in THE EVENT OF ANY BREACH BY MOUNTAIN CABLE, INCLUDING ANY BREACH OF A FUNDAMENTAL TERM OR ANY NEGLIGENCE BY MOUNTAIN CABLE, YOUR EXCLUSIVE REMEDY SHALL BE TO RECEIVE FROM MOUNTAIN CABLE PAYMENT FOR ACTUAL AND DIRECT DAMAGES TO A MAXIMUM AMOUNT EQUAL TO THE FEES PAID BY YOU TO MOUNTAIN CABLE IN THE PAST THREE MONTHS FOR THE SERVICES. (b)to THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL ANY MOUNTAIN CABLE PARTY BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, ECONOMIC OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFIT OR REVENUE, FINANCIAL LOSS, LOSS OF BUSINESS
15 OPPORTUNITIES, LOSS, DESTRUCTION OR ALTERATION OF DATA, FILES OR SOFTWARE, BREACH OF PRIVACY OR SECURITY PROPERTY DAMAGE, PERSONAL INJURY, DEATH OR ANY OTHER FORESEEABLE OR UNFORESEEABLE LOSS, HOWEVER CAUSED) THAT ARE RELATED TO OR RESULT IN ANY WAY FROM THESE TERMS OF SERVICE, INCLUDING YOUR USE OF THE RENTAL EQUIPMENT AND/OR SERVICES, OR YOUR RELIANCE ON OR USE OF ANY INFORMATION, SERVICE, MERCHANDISE OR MATERIAL VIEWED OR PROVIDED ON OR THROUGH USE OF THE SERVICES, OR THAT ARE RELATED TO OR RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN RECEPTION OR TRANSMISSION OR TRANSMISSION, OR FAILURE OF PERFORMANCE OF THE SERVICES. (c)no MOUNTAIN CABLE PARTY SHALL BE LIABLE FOR, AND YOU SHALL INDEMNIFY AND SAVE THE MOUNTAIN CABLE PARTIES HARMLESS FROM AND AGAINST ALL SUITS, CLAIMS OR JUDGMENTS HOWSOEVER ARISING OUT OF ANY OF THE FOLLOWING: (i) CLAIMS FOR LIBEL, SLANDER, INFRINGEMENT OF COPYRIGHT, TRADEMARK OR OTHER INTELLECTUAL PROPERTY RIGHTS OR CONTRACTUAL RIGHTS OF ANY THIRD PARTY OR BASED ON ANY OTHER LEGAL THEORY HOWSOEVER ARISING FROM THE MATERIAL, DATA OR OTHER CONTENT FROM THE SERVICES; (ii)any LOSSES, DAMAGES, EXPENSES OR COSTS (INCLUDING LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH ANY CLAIM, OR OTHER PROCEEDING BASED ON A CONTENTION THAT THE USE OF THE RENTAL EQUIPMENT AND/OR THE SERVICES BY YOU OR A THIRD PARTY INFRINGES ANY INTELLECTUAL PROPERTY RIGHTS OR CONTRACTUAL RIGHTS OF ANY THIRD PARTY; OR (iii)claims BY THOSE TO WHOM YOU PROVIDE ACCESS TO THE RENTAL EQUIPMENT AND/OR THE SERVICES..Limited Warranty ALL RENTAL EQUIPMENT AND THE SERVICES ARE PROVIDED BY MOUNTAIN CABLE "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MOUNTAIN CABLE PARTIES DO NOT WARRANT UNINTERRUPTED USE OR OPERATION OF THE RENTAL EQUIPMENT AND/OR THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MOUNTAIN CABLE PARTIES DO NOT WARRANT THAT ANY DATA OR COMMUNICATION SENT BY OR TO YOU WILL BE TRANSMITTED IN UNCORRUPTED FORM OR WITHIN A REASONABLE PERIOD OF TIME, OR THAT ANY CONTENT OR OTHER MATERIAL ACCESSIBLE ON OR FROM THE SERVICES ARE FREE OF DEFECT, ERROR OR VIRUSES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MOUNTAIN CABLE PARTIES DO NOT WARRANT THAT THE CONTENT, INCLUDING WITHOUT LIMITATION CONTENT OF ANY PROGRAMMING AND/OR ADVERTISING THAT IS ACCESSIBLE ON OR FROM THE SERVICES. ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR NONINFRINGEMENT, OR ANY IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABLE QUALITY WITH REGARD TO ANY MERCHANDISE, INFORMATION, PROGRAMMING, ADVERTISING, CONTENT OR SERVICE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, ARE HEREBY EXCLUDED..Disputes and Governing Law (a)to THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTES OR CLAIMS ("CLAIMS") WHATSOEVER BETWEEN MOUNTAIN CABLE AND YOU WILL BE REFERRED TO AND DETERMINED BY ARBITRATION TO THE EXCLUSION OF THE COURTS. IF YOU HAVE A CLAIM YOU SHOULD GIVE WRITTEN NOTICE TO ARBITRATE TO MOUNTAIN CABLE AT 333 BLOOR STREET EAST, TORONTO, ON M4W 1G9 ATTENTION: LEGAL DEPARTMENT. WHERE APPLICABLE, ARBITRATION WILL BE CONDUCTED BY ONE ARBITRATOR PURSUANT TO THE LAWS AND RULES RELATING TO COMMERCIAL ARBITRATION IN THE PROVINCE IN WHICH YOU RESIDE THAT ARE IN EFFECT ON THE DATE OF THE NOTICE. ANY SUCH ARBITRATION WILL BE CONDUCTED IN ACCORDANCE WITH THE ROGERS ARBITRATION PROTOCOL, WHICH IS AVAILABLE
17 This Acceptable Use Policy forms part of the agreement between Mountain Cable and the customer ("you" or "your") subscribing to the Services. This Acceptable Use Policy governs your use of the Services and any devices and/or equipment used to support the Services, including without limitation, a cable modem and software used in conjunction with the Services which is loaned to you from Mountain Cable for your use solely in connection with the Services (collectively, the "Equipment"). By activating the Services, you acknowledge that you have read, understand and agree to this Acceptable Use Policy as set out hereunder and with terms and conditions of the Mountain Cable Terms of Service (collectively, the "Agreement"). If you do not wish to be bound by this Agreement or any modifications, which may be made by Mountain Cable from time to time (as described in the following paragraph), do not activate or use the Services and immediately contact Mountain Cable. Mountain Cable may revise this Agreement and provide notice of such changes to you by sending you an electronic mail message at your Mountain Cable address. Such changes shall be deemed effective upon the electronic communication being retrievable by you. YOU ARE RESPONSIBLE FOR REGULARLY REVIEWING INFORMATION SENT TO YOU AND POSTED ONLINE TO OBTAIN TIMELY NOTICE OF SUCH CHANGES. YOUR NON-TERMINATION OR CONTINUED USE OF THE SERVICES AFTER YOU ARE NOTIFIED OF CHANGES CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT AS MODIFIED BY SUCH CHANGES. If you do not agree with any of the amendments to this agreement, you agree to stop using the Services and to provide notice to Mountain Cable of your termination of this Agreement in accordance with the terms of the Terms of Service. Mountain Cable customers should consult this document regularly to ensure that their usage conforms to the most recent version. In the event of conflict between any customer agreement and this Agreement, the terms of this Agreement will govern. Please refer to the customer agreement specific to the service which you are using. Complaints of violations of this Agreement by Mountain Cable users can be directed to Mountain Cable at (residential) or (business).about Mountain Cable Internet Mountain Cable provides a variety of Internet Services to residences and businesses. The Services use resources that are shared with many customers. Moreover, the Services provide access to the Internet which is used by millions of others. Each user benefits by being able to share resources and communicate almost effortlessly with other members of the user community. However, as with any community, the benefits and privileges available from the Services, and the Internet in general, must be balanced with duties and responsibilities designed to guarantee uniform access to all customers of the Services. Use of the Services is subject to the following rules and guidelines. You are responsible for ensuring that the use of all Services provided to you comply with this Agreement..Illegal Activity Use of the Services for any activity that violates Local, Provincial, Federal or International law, order or regulation, is a violation of this Agreement. Prohibited activities include, but are not limited to: (a)posting, storing, transmitting or disseminating unlawful material, including without limitation, child or other pornography, any content, data or other material which is libellous, obscene, hateful, unlawful, threatening, reaction or ethnically offensive, defamatory or which in any way constitute or encourages conduct that would constitute a criminal offense; (b)disseminating material which violates copyright or intellectual property rights. The customer assumes all risk regarding whether material is in the public domain; (c)pyramid or other illegal soliciting schemes; or (d)fraudulent activities; including but not limited to: impersonating any person or entity, or forging anyones digital or manual signature.
19 for signatures and political or religious messages. Such messages may be sent only to those who have explicitly requested them. The Services may not be used to collect responses from unsolicited sent from accounts on other Internet hosts or services which violates this Agreement or the acceptable use policy of any other Internet service provider. Moreover, unsolicited may not direct the recipient to any Web site or other resource which uses the Services. Forging, altering or removing electronic mail headers is prohibited. However, you may insert additional characters into your from: and reply-to: addresses in order to prevent your true address from being automatically added to the mailing lists used by bulk ers. In this case, your true address must remain obvious to any human viewer. For example, you may substitute nospam.john.smith for john.smith. You may not reference Mountain Cable or its products in any unsolicited , even if that is not sent through Mountain Cable. Mountain Cable owns all IP addresses and usernames for all Services. Mail Bombing is prohibited. You may not send numerous copies of the same or substantially similar messages, nor may you send very large messages or files to a recipient with the intent to disrupt a server or account. The propagation of chain letters is prohibited, whether or not the recipient wishes to receive such mailings. Mountain Cable is not responsible for the forwarding of sent to any account which has been suspended or terminated. Such will either be returned to sender, ignored, deleted, or stored temporarily, at Mountain Cables sole discretion..newsgroups Messages posted to newsgroups must comply with the written charters or Frequently Asked Questions ("FAQs") for those newsgroups. Advertisements, solicitations, or other commercial messages may be posted only in those newsgroups whose charters or FAQs explicitly permit them. You are responsible for determining the policies of a given newsgroup before posting to it. Posting or cross-posting the same or substantially similar messages to more than 9 newsgroups is prohibited. Our news software will automatically cancel any messages posted to 9 or more newsgroups. Binary files may not be posted to newsgroups not specifically named for that purpose. Forging, altering or removing header information is prohibited. This includes attempting to circumvent the approval process for posting to a moderated newsgroup. Mountain Cable reserves the right to discontinue access to any Usenet newsgroup at any time and for any reason. You may not flood or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to: posting multiple messages with no text in the body, posting many follow-ups to messages with no new text. Messages may not be cancelled, except by the author or by official newsgroup moderators performing their duties. The Usenet news service included with a Mountain Cable account is provided for interactive use by you, using a commonly-available NNTP client such as NETSCAPE COMMUNICATOR or OUTLOOK EXPRESS. Non-interactive clients that download Usenet articles in bulk are prohibited..internet Relay Chat
20 The Services may be used to participate in Chat discussions hosted by Mountain Cable servers, third party servers, or may not involve servers at all. In all cases, Mountain Cable does not monitor the contents of the discussion and is not liable for the content of any communications made via Internet Chat. The Services may not be used for Chat flooding. Flooding is defined as deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text. Any computer or other device connected through the Services may not maintain more than 2 simultaneous chat connections. This includes the use of automated programs, such as bots or clones. Automated programs may not be used when the account holder is not physically present at the device. The Services may not be used to send messages which disrupt another Internet users equipment, including software, hardware and user display. The Services may not be used to access any chat server in violation of this Agreement of that server. The Services may not be used to manipulate any chat server in order to harass or disconnect other Internet users, or to gain privileges which have not been authorized. You are not permitted to use the Services to connect to chat servers or channels from which you have been banned. The Services may not be used to continue to send chat messages to an Internet user who has indicated their desire to not receive messages..bandwidth, Data Storage and Other Limitation You must comply with the current bandwidth, data storage and other limitations on the Services. You must ensure that your activity while using the Services does not improperly restrict, inhibit or degrade any other customers use of the Services, nor represent (in the sole judgment of Mountain Cable) an unusually large burden on the network itself, such as, but not limited to, peer to peer file sharing programs, serving streaming video or audio, mail, http, ftp, irc, dhcp servers, and multi-user interactive forums. The guidelines for Bandwidth Usage/month for each service package are the following: High-Speed Lite, 30 gigabytes; High-Speed Express, 60 gigabytes; High-Speed, 125 gigabytes; Extreme, 250 gigabytes; Warp, 400 gigabytes; Nitro, 500 gigabytes; Broadband 50, 400 gigabytes; Broadband 100, 500 gigabytes; Broadband 100+, 750 gigabytes; Unlimited Lite, unlimited data; Unlimited Express, unlimited data; Unlimited 100, unlimited data; Point of Sale Connect, 10 gigabytes; Server Connect, 200 gigabytes; Business Internet 25, 110 gigabytes; Business Internet High-Speed, 70 gigabytes; Business Internet Starter, 125 gigabytes; Business Internet 25, 250 gigabytes; Business Internet 50, 500 gigabytes; Business Internet 50 Plus, 750 gigabytes; Business Internet 100 Plus, 1 terabyte (all bandwidth is based on combined download and upload). The guidelines for acceptable website traffic include two gigabyte/month for High-Speed, Extreme and Business hosting packages. Mountain Cable reserves the right to set specific limits for Bandwidth Usage and charge for excessive Bandwidth Usage for residential Services at any time. In addition, you must ensure that your activities do not improperly restrict, disrupt, inhibit, degrade or impede Mountain Cables ability to deliver the Services and monitor the Services, backbone, network nodes and/or other network services. UNDER NO CIRCUMSTANCES WHATSOEVER ARE YOU PERMITTED TO RESELL, SHARE, OR OTHERWISE DISTRIBUTE THE SERVICES OR ANY PORTION THEREOF TO ANY THIRD PARTY WITHOUT THE WRITTEN CONSENT OF MOUNTAIN CABLE AND PAYMENT OF APPLICABLE FEES. For example, you cannot provide Internet access to others through a dialup connection, host shell accounts over the Internet, provide or news service, or send a news feed unless express permission is granted by the customer agreement. The residential Mountain Cable Services are designed for personal Internet use. You may not use the residential Mountain Cable Services for commercial purposes. You may not run a server in connection with the Mountain Cable Services nor may you provide network services to others via the Mountain Cable Services. Examples of prohibited servers and services include but are not limited to mail, http, ftp, irc, dhcp servers, and multi-user interactive forums. Some business services may be exempt from these limitations.
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