CAREER INFORMATION PACKAGE

Transcription

1 CAREER INFORMATION PACKAGE Spring 2012 The Best Price, People and Technology

2 PROVIDENT FUNDING: The Mortgage Price Leader Since 1992, Provident Funding has built a dynamic business model, leveraging the power of our people and technology to offer the industry s best price while building a cost advantage that is unmatched in our industry. Our lending standards attract only the highest quality borrowers, and the loans we originate are of consistent investment quality, allowing us to sell to the nation s largest banks and government sponsored entities (Freddie Mac and Fannie Mae). We look to maintain our best-in-class distinction by providing the best price, service and technology to the best customers and hiring only the best candidates. PRICE Provident Funding s firm commitment to a low cost structure delivers industry leading rates and cost savings to our highly qualified borrowers, earning us an industry reputation as the "Mortgage Price Leader. Looks like we won t need to refinance ever again we got a very, very good rate! Ruel PEOPLE Our products, services, performance, and financial results are as impressive as the people we employ. It s a breath of fresh air to work with true professionals! Brent TECHNOLOGY Our state-of-the-art loan management technologies distinguish us as a leader in innovative mortgage origination technology. All facets of the loan process were outlined ahead of time, and everything went exactly as it was explained; I couldn't be more pleased with your service! Tim Provident Funding has earned a reputation as a low cost lender with superior technology. American Banker 1

3 COMPANY HIGHLIGHTS MORTGAGE BANK #1 Wholesale Lender 9 th Largest Direct Lender Top 20 Retail Lender Originated over $23 Billion in new loans during 2011 MORTGAGE SERVICER The No. 1 servicer of Freddie Mac s Top 25 Servicers One of 15 servicers nationwide designated a Hall of Fame Servicer by Freddie Mac Manage a $57 Billion servicing portfolio with over 270,000 customers NATIONAL OPERATIONS 650 Mortgage Professionals functioning in all facets of the industry 70 offices nationwide with locations in the major metropolitan areas of: Chicago, Charlotte, Cleveland, Honolulu, Las Vegas, Los Angeles, Philadelphia, Pittsburgh, Phoenix, Portland, Salt Lake City, San Francisco, and more! Provident Funding is one of the best managed mortgage firms in the U.S. National Mortgage News 2

4 THE PROVIDENT FUNDING WAY Provident Funding has emerged as an industry leader by approaching business with an ethical mindset, resilient work ethic and unwavering dedication to quality. We set ourselves apart from competitors not only with our industry leading price, superior service and cutting-edge technology, but also with our highly trained and wellrounded employees. We recognize the important role people play in the organization both individually and collectively in meeting our goals. We demand excellence, foster innovation and promote continued learning, individual initiative and teamwork. To be part of the Provident Funding s team means to be a consistent leader who manifests the following attributes: PRO-COMPANY Effectively represent Provident Funding while complying with company rules and objectives. STRONG WORK ETHIC Demonstrate a thorough professional knowledge and consistently take the initiative to not only meet but also exceed all goals. TEAM PLAYER Reinforce others efforts, understand team goals and employ effective techniques to meet all objectives. SELF-STARTER Consistently achieve the best results, utilizing proven time-management techniques and taking the initiative to get the job done beyond expectation. ETHICAL Exercise sound judgment and honesty, take responsibility for errors and treat others with fairness and respect. ABILITY TO COMMUNICATE Communicate with others effectively and accurately, by conveying messages in a clear and timely manner, and utilizing outstanding customer service skills. POSITIVE ATTITUDE Arrive on time and dressed professionally, conveying an encouraging and optimistic attitude. DETAIL ORIENTED Understand and complete all tasks with a goal of zero errors, in addition to assisting other employees. 3

5 CAREER GROWTH & OPPORTUNITIES The Provident Funding culture expects excellence, encourages team work, fosters innovation and promotes continued learning. Our refined and disciplined hiring and training models have resulted in a highly effective, dynamic group of employees. At Provident Funding, the opportunities available are limitless! NEW HIRE FIRST PROMOTION SUBSEQUENT PROMOTIONS Mortgage Servicing Analyst PROVEN SUCCESS Servicing Division NO. 1 LEADER Provident Funding Associates, L.P. Work within PF s systems to monitor mortgage as well as tax and insurance information, to ensure compliance with company, investor and federal guidelines. Maintain internal records of borrower interactions and transactions. -Or- Once an employee has proven themselves to be a leader in their assigned role. We will provide additional training and mentorship to prepare them for a more senior role based on their strengths and interests. Loss Mitigation Specialist Claims Specialist Investor Accounting Investor Reporting Business Development Associate Mortgage Servicing Compliance Specialist -Or- Once an employee demonstrates their leadership as the #1 employee within their role, the career opportunities at Provident Funding are limitless! Colorado Federal Savings Bank LenderVend Appraisal Zone Provident Mortgage Trust Provident Mortgage Capital Associates Pipeline Analyst Retail Division Manage a multimillion dollar mortgage pipeline. Mortgage Professional Underwriter Collect and analyze borrower information. Communicate with borrowers and 3 rd parties to guide a loan through the origination process. Mortgage Professional Closer Associate Mortgage Consultant Retail Lead Specialist Business Development Associate 4

6 OUR TRAINING PROGRAMS Provident Funding s superior culture begins with our selective hiring model and continues with our extensive training programs. We provide training and mentorship to all of our employees, guiding and preparing them to be dynamic and well-rounded mortgage professionals. As an example, we have outlined a sample of a program for our Pipeline Analyst position. Weeks 1 & 2 Provident Funding University The trainee will complete and pass all sections and quizzes of Provident Funding University, our proprietary training software. Topics range from Investor, State and Federal Guidelines to tips and helpful insight about daily work activities. During PFU training, a trainer will be available to provide assistance and answer questions, as necessary. Week 3 Classroom Training The trainee will be introduced to the Retail Division and given a well-rounded idea of the operations, structure and objectives they will assist in accomplishing. A detailed review of the entire loan process will be given while also applying concepts specific to the trainee s new position, such as: o Pipeline management and objective prioritization techniques, o Tips to effectively communicate with borrowers, fellow employees and third party service providers (i.e. Insurance Companies, Title Co. Representatives, Financial Institutions, etc.) o And how to quickly and efficiently review the various documents required to obtain a mortgage. The trainee will then be educated in the day-to-day Policies and Procedures of the Retail Division. All of which will be accompanied by peer-to-peer hands-on training to develop the trainee s skills as well as question and answer sessions to further educate the trainee about what will be required of them. Weeks 4-7 During the last 3 weeks, the trainee will manage and fund loans under the supervision and guidance of their Branch Lead. At the end of the training program, the trainee will build and manage their own portfolio. Subsequent Trainings After the analyst demonstrates success in their new role, additional training in underwriting, funding, strategic customer communication and pipeline management may be provided. 5

7 THE IDEAL CANDIDATE Provident Funding seeks the best, brightest and most driven individuals to join our rapidly growing team. The ideal candidate would possess the following characteristics: MINIMUM GPA: Minimum of 3.0 (3.5 ideal) MAJORS: Business, Economics, Finance and related majors SKILLS: Communication, leadership, organization, detail-oriented CHARACTERISTICS: Disciplined, driven, ethical, energetic, self-starter EXPERIENCE: Proven leadership and success in previous internships, jobs and school organizations Questions about working for Provident Funding? Stephanie Austin Provident Funding Associates L.P. Phone: , Ext: Submit Resumes to: 6