Update Firmware from GUI

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1 Update Firmware from GUI Purpose: Update firmware from embedded GUI. Product Affect: SA-4551S, SA-6651S, SA-6651E, SA-8850S, SS-4551E, SS-4552E, SS-6651E, SS-6652E, SS-4501E, SS-4501R, SS-4502E, SS-4502R, SS-6601E, SS-6601R, SS-6602E, SS-6602R, SS-6603E, SS-6603R, SS-8801E, SS-8801R, SS-8802E, SS-8802R, TS-4801R Procedure: Check firmware/boot code version Preparations Procedure of upgrade firmware/boot code An alternative upgrade method (from boot-utility) 1. Check firmware version Please check the current firmware/boot code version before beginning this upgrade. If it is the latest version, you will not need to update the firmware/boot code. 1. Power on RAID system and take few minutes to boot up. (when system ready, LCD displays as below) SS-6651E X X X X X X X X X X X X 2. Press button EXT and system will ask a password. 3. Press DOWN and ENT to key in password (default is four zeros) and press ENT to open menu. Enter Password _ 4. Press UP and DOWN to select [System Info], press ENT to select [Firmware version]/[boot Code] to see current firmware/boot code version. Firmware version 1.40 Boot code 1.00.tw

2 2. Preparations 1. Download and unzip the latest firmware/boot code from web-site 2. An Ethernet cable to connect between LAN port and a computer. 3. A standard browser on a computer. 3. Procedure of upgrade firmware 1. Press ENT and DOWN simultaneously and IP address of LAN port will appear X X X X X X X X X X X X 2. Open a browser and key in the IP address to open GUI console. 3. Click [System management]>[firmware Update] on the left menu and click system F/W or boot code to upgrade firmware or boot code. 4. Click Browser button to select correct firmware/boot code file and follow the on-screen instructions to upgrade. 5. Restart RAID system to make it effective. =============================================================== If you met problem while trying to update Firmware from GUI, please refer to the alternative update firmware procedure through terminal mode as listed below..tw

3 An alternative upgrade method (from boot-utility) Boot-utility is a terminal mode utility run via COM port and which could upgrade firmware/boot code from tftp utility by through LAN port. Purpose: Update firmware from Terminal mode Product Affect: SA-3340S, SA-4340S, SA-4540S, SA-4541S, SA-6640S, SA-6641S, SA-4551S, SA-6651S, SA-6651E, SA-8850S, SS-4551E, SS-4552E, SS-6651E, SS-6652E, SS-4501E, SS-4501R, SS-4502E, SS-4502R, SS-6601E, SS-6601R, SS-6602E, SS-6602R, SS-6603E, SS-6603R, SS-8801E, SS-8801R, SS-8802E, SS-8802R,TS-4801R Procedure: Preparations Procedure of upgrade firmware/boot code 1. Preparations A. Download and unzip the latest firmware/boot code from web-site B. Computer includes a Serial COM and LAN ports. C. Serial cable (null cable) to connect COM ports between RAID and computer; RJ45 cross-cable (or through a hub/switch) for LAN ports. D. Terminal (e.g. hyper terminal) and tftp utility (e.g. Tftp). 2. Procedure of upgrade firmware/boot code A. Connect serial cable to COM port and connect Ethernet cable to LAN port between computer and RAID system (as the Figure-1) COM LAN COM LAN Figure-1.tw

4 B. Setting the IP address ( ) of LAN of the computer, run tftp utility and select the directory where firmware/boot code file is. C. In the computer, run and configure terminal utility as below: - Baud rate: Data bits: 8 - Parity: None - Stop bits: 1 - Flow Control: None D. Power on RAID system and start memory test procedure in the terminal console. E. Press <Ctrl>+<B> after memory test to get into Boot Utility menu..tw

5 F. Press <N> to set IP address for the terminal console server and RAID system Local IP address (RAID system): Server IP address (Computer): G. Press <L> and then input the firmware file name (e.g. AX89320), then press Enter to start firmware uploading to RAID system. Note: Make sure the firmware/boot code file name is correct..tw

6 H. Press <S> and <Y> to start upgrading new firmware (press <B> and <Y> to upgrading new boot code) to RAID system. * Note: There are dual Flash ROMs, a main ROM and a backup ROM on the RAID system to avoid firmware upgrade fail or single ROM defect. I. Once the firmware updated done, press <R> to reboot RAID system to make it effective..tw

7 * Note: There are dual Flash ROMs, a main ROM and a backup ROM on the RAID system to avoid firmware upgrade fail or single ROM defect. * Note: To update firmware/boot code from Boot Utility on redundant system like SS-4501R, SS-4502R, SS-6601R, SS-6602R, SS-6603R, SS-8801R, SS-8802R, TS-4801R, please startup with one controller only and upgrade firmware/boot code for one controller first, then startup with the other controller and upgrade firmware/boot code for the other controller...tw

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