Implementing IP Voice for Commercial Services

Size: px
Start display at page:

Download "Implementing IP Voice for Commercial Services"

Transcription

1 s Stan Brovont Vice President Marketing and Business Development ARRIS 3871 Lakefield Drive Suwanee, GA SCTE Business Services Symposium Tuesday, Oct. 17

2 Introduction The cable industry has enjoyed tremendous success serving residential customers over the past several decades. From its start as a one-way provider of basic video services, MSOs added premium channels, high-speed data, VOD, interactive services and most recently, VoIP. By leveraging the capacity and elegance of the Hybrid-Fiber Coax (HFC) pipe, cable operators have stayed ahead of their competition, including Direct Broadcast Service (DBS) and more recently from the telcos. Ever since cable companies succeeded in deploying primary line digital voice as the third leg of the triple play residential package, the ability to offer the same attractive package to business customers has been possible. Cable is the leader in video bandwidth and applications; it excels at delivering very high-speed data. And with the reliability created by PacketCable Multimedia (PCMM) Quality of Service (QoS) standards, it delivers what every small to medium-sized business needs, at a better price (see Figure 1). Figure 1 Offering business services has unique and rigorous challenges. The business services market has traditionally been served by ILECs by virtue of their access capabilities such as fiber, T1 facilities (to run PBX and Key Systems) and Centrex features from Class 5 switches. But with cable s nearly ubiquitous carrier grade HFC cable plant, MSOs can tackle the business services marketplace head on. MSOs have built up a material amount of direct experience delivering voice services and with the support of vendors that have a proven track record of delivering voice over HFC, MSOs will be able to wrest away a significant portion of market share. Cable needs to adapt its residential service experience to serve customers whose needs are quite Page 2 of 12 October 2006

3 different. Small and medium-sized businesses (SMB) keep different hours, require higher bandwidth at different times and need individually tailored networks to link multiple locations. They need a detailed Service Level Agreement (SLA) to cover outages, and since a business services customer is potentially a much higher revenue producer, a greater degree of tech support must be factored in. Cable s successful pursuit of business services revenue will be a combination of market segmentation, service bundling and a careful selection of technologies with which to form solutions aimed at providing a compelling all-in-one service to a single, high revenue customer. This would include voice, data, video, virtual local area networks (VLAN) and wireless communications services. Business Voice Opportunities An Underserved Market Stratecast Partners estimates that the SMB segment in the U.S. represents a $40 billion annual market opportunity for cable MSOs today 1. Other analysts predict similar, very large potential markets. The SMB segment is defined as a company with less than 500 employees and is a historically under-served segment of the overall business market: SMBs. Historically, SMBs have been under-served by both RBOCs and IXCs because they are preoccupied protecting their very largest customers and have left the SMB market to be serviced by a large, complex community of local resellers and integrators. Past attempts to address the SMB market via CLECs failed because they were burdened with the high costs of leased twisted pair networks and poor support from the ILEC s. Most are now out of business. SBC s acquisition of AT&T and Verizon s acquisition of MCI will increase their need to focus on their top-revenue producing accounts. This, coupled with their need to manage their huge investments in fiber to deliver advanced services to consumers, will cause them to continue to under serve the SMB market. Many cable MSOs already have business services organizations established, including Comcast, Cox, Time Warner Cable, Charter, and Cablevision. All of these operators have begun to achieve some success in serving business customers but the total growth potential remains very large. Addressing the SMB Market Serving the SMB will challenge present approaches to selling and supporting SMB accounts. SMBs want the same accountability, service levels, and features that Fortune 1000 companies enjoy. Cable operators already operate as local entities in the communities they serve and will most likely succeed in delivering services directly to the SMB. However, MSO sales organizations for business customers must operate differently from those typically selling residential services. They must be able to provide network planning that keeps up with their potential customer s evolving needs. SMBs typically do not possess full-time telecom staff, and require their suppliers to provide substantial networking and application management services, at reasonable prices. MSO sales engineers have to solve communications problems while using a bundling strategy to meet the diverse needs of their enterprise customers. 1 Stratecast Partners, A division of Frost & Sullivan, Stratecast Partners Insight for Executives (SPIE 2006 #30 August 4, 2006, SMBs: The Next Big Opportunity for Cable MSOs Page 3 of 12 October 2006

4 To manage the organizational requirements in serving the SMB segment some MSOs may consider partnering with the integrators and value added resellers (VARs) already serving this market. These integrators often offer added value as they are also typically channels for telephone sets, key systems, cabling contractors, and other related elements of the SMB s total telecommunications requirements. The experience of these integrators may be valuable in successfully managing the customer s cut-over to the MSO s telecommunications solutions because such conversions often require special provisioning and commissioning capabilities. MSO s may need to consider separating their service implementation and maintenance organizations from those providing residential services. SMB customers require voice services ranging from central office provided call management (known as Centrex in ILEC parlance), to PBX and Key System tie lines, to transparent remote office connectivity (known in the past as Foreign Exchange lines). With the advent of VoIP, many SMB s and their providers are using soft switch platforms and SIP trunking between inhouse managed proxy servers. There is also a very large market for T1 replacement and T1 bypass. There are millions of T1 s in service connecting remote switches, cellular base stations, data networking terminals, alarm circuits, surveillance gear, etc., many leased to SMBs. MSOs can distinguish themselves by providing clients that have constrained staff resources, such as like schools and hospitals, with an understanding of business IT integration requirements and ongoing services support. Innovative MSOs can take market share from ILECs by developing and catering specialized solutions that meet the demands of municipalities, educational facilities, and healthcare providers. Cable Has Mature Infrastructure DOCSIS and PacketCable compatible network elements and network endpoints provide a solid foundation for providing services necessary for deployment of business voice services to commercial customers. Existing network elements and network endpoints already provide the fundamental architecture upon which services have been widely deployed to residential customers. The pillars of this architectural foundation, all of which are more critical to commercial services than residential services, include: Carrier Class Reliability High Availability High Density Wire Speed Extensibility Quality of Service Today s HFC networks are engineered for the highest reliability and signal quality ever in history. Large segments of US cable plant are equipped with backup power to the actives and, in some cases, redundant fiber rings between the head end and the fiber nodes. Head ends are almost universally equipped with emergency power generators and monitored or even staffed 24 hours a day to ensure Call Servers, gateways, CMTS and fiber transmission equipment are always operating properly. Existing DOCSIS and PacketCable deployments have proven that carrier class availability and reliability for voice and data services can be achieved over HFC networks. Years of run time in Page 4 of 12 October 2006

5 the field have provided the burn in time necessary to harden up and solidify the hardware, software, and support of the network elements and network endpoints upon which business services can rely. Some equipment manufacturers have designed architectural attributes into their products that increase their suitability for meeting commercial service reliability requirements such as fault tolerance, redundancy, hitless failover and software updates, and embedded back-up batteries. These key features provide for the high availability, high reliability, and carrier class performance which the business market demands. Today, MSOs can satisfy various line capacities in addressing many applications from singlefamily residences, to Multi-dwelling Units (MDU). The same end-point device can be configured for SMBs. Traditionally, cable operators use 1 or 2-line devices for residential deployments and SOHO customers represent one of cable operators most natural entry points into the SMB space today using the PacketCable network platform. For some SMB market applications, however, higher line counts must be considered. A small business may require 10 lines. Some E-MTA manufacturers already offer 8- and 12-line devices which are more suitable for larger offices such as law firms, medical centers, call centers, and telemarketing offices. Multiple rack-mounted multiline E-MTAs can be part of a highly scaleable solution that can grow well beyond 12 lines to easily accommodate mediumsized businesses. These devices can be deployed today leveraging the existing PacketCable architecture, or in conjunction with advanced Business Services enabled SIP solutions. The MSO can offer features such as Automatic Call Distribution, Multiple Appearance Extensions, and Hunt Groups, just to name a few. These features can also eliminate the need for expensive customer premises equipment such as Key Systems and PBXs. Most E-MTA manufactures are also extending their portfolios to offer Wi-Fi capable E-MTAs, enabling operators to build SMB voice and data networks cost-effectively and aesthetically. Whether implementing SIP or NCS protocols, QoS is a foundational capability (see Figure 2). The ability to assign service priority is essential for any type of competitive voice offering, and will certainly be a baseline requirement for more demanding business customers. PacketCable QoS has its roots in DOCSIS 1.1 and is integral to all PacketCable specifications, including PacketCable Multimedia. Existing deployed network elements and E-MTAs already have these features and the cable industry s experience building managed metro and core networks to sustain the high quality of service supported by PacketCable standards compliant equipment will serve it well in addressing the SMB market. Page 5 of 12 October 2006

6 Figure 2 At the head-end, CMTSs with wire speed functionality are quite mature and have proven to be a key factor in handling larger and larger traffic loads while being able to maintain increasing number of lines and associated call volumes even while under heavy data traffic load. These systems currently have the scale and density necessary for many business services deployment as well as providing a hardware platform that allows for evolution into the even higher scale software architectures being defined via DOCSIS 3.0. A very important consideration for SMB customers will be the cable operators ability to prevent problems, or, in the case of an issue, to quickly troubleshoot and resolve problems. Advanced troubleshooting capabilities aimed at Network Operations Center (NOC) personnel, field technicians, and call center representatives will allow operators to maintain volume SMB VoIP deployments, while E-MTA loop diagnostics provide remote testing of installation and allow ongoing trouble management for E-MTAs. The ability to remotely test E-MTAs will provide greater customer satisfaction and reduce maintenance costs by quickly identifying inside-wire faults, ringing issues or just a receiver off-hook when customer trouble reports are received. In addition to maximizing customer satisfaction, this will also lower operator costs by reducing unnecessary truck rolls. Properly managed and marketed, this could be a significant competitive advantage for cable over the ILECs because cable E-MTAs are intelligent end points with these remote diagnostic capabilities while ILEC are still tied to dumb twisted pair. The ARRIS experience from analysis of many customer trouble report cases shows that a significant number of truck rolls may be avoided; indeed, a significant percentage of faults can be detected and resolved before the subscriber has even noticed the problem, something an ILEC simply cannot do over twisted pair. Page 6 of 12 October 2006

7 Whether an MSO is already charging, or is considering charging for inside wire maintenance, remote loop diagnostics capability will enable service representatives to confirm that trouble reports are indeed premises wiring faults. Loop diagnostics capabilities will: Reduce the costs of repair-operations by eliminating Customer Trouble Reports (CTR) related to installation and inside-wire maintenance Reduce on-going Mean Time To Repair (MTTR) by identifying inside-wire faults immediately Eliminate uncertain truck rolls due to assumptions about faulty premises-wiring conditions Increase customer satisfaction and reduce churn by eliminating repeated failed attempts on "No Trouble Found" Enable effective and profitable inside wire maintenance revenue with the aid of new test tools As mentioned previously, commercial services are typically more demanding than residential services. This forces the cable operator to ensure that any selected network element has the troubleshooting tool set to quickly and efficiently diagnose any problem. Tools that should be considered include loop back testing, local loop diagnostics, and call quality metrics. With good tools, operators will be able to decrease MTTR and preserve customer satisfaction. Integration of MSO Infrastructure with Legacy Business Networks Businesses are heavily dependent on the daily operation of both their data network and their phone systems. Due to their dependence on the availability of their voice and data networks, business customers have traditionally selected legacy technologies such as Frame Relay and time division multiplexing (TDM) technology to ensure service level agreements (SLAs). Using standards-based circuit emulation services (CES) to create pseudo wires, MSOs can offer legacy services transparently and reliably over existing Ethernet/IP network with DOCSIS and Non-DOCSIS capabilities. An MSO can now move in and serve these customers, offering a bundle of Voice and Data services using CES-enabled CPE devices to preserve their existing investment in PBX and key systems -- while providing them higher bandwidth at lower cost. The point-to-point nature of the circuit, as well as its special characteristics of constant bit rate clocking and signaling can be perfectly maintained using wire-speed CMTS equipped with PacketCable QoS. The equipment on both ends of the pseudo wire maintain the same level of service and functionality as if they were still communicating over a T1/E1 or Frame Relay physical link (see figure 3). Page 7 of 12 October 2006

8 Figure 3 Using advanced new Ethernet Operation and Monitor (OAM) capabilities plus Circuit Emulation Service alarms and monitoring, operators can also apply the same demarcation techniques traditionally built into Channel Service Unit/Data Service Unit (CSU/DSU) premises equipment. A Cable Modem equipped with Circuit Emulation Service functionality maintains the timing, network monitoring and fault isolation capabilities that a true T1 link provides. Both telephony and data communication may be transported directly over the Ethernet, thus providing the business room to grow both in its telephony and data communication needs. Using CESenabled cable modems and gateways an MSO can offer PBX hosting services using Centrex, soft switches and Class 5 switches without the need for the customer to migrate to VoIP. An MSO may also utilize existing PCMM, VLAN and MPLS technologies to provide Ethernet Line Service, a point to point service (E-Line) and Ethernet LAN Service, a multipoint to multipoint service (E-LAN); transparent, private line, virtual private line and LAN services. Turning on traffic engineering capabilities such as MPLS and L2VPN in their network elements ensures Service Level Agreements (SLAs) are met that deliver end-to-end performance matching SMB requirements for voice, video and data. Cable operators need to deploy these features in their converged network elements including core routers, CMTSs, and advanced CPE such as cable modems or Ethernet gateways. As an example, municipalities are considering viable strategies and approaches with their multiple vertical markets including healthcare, education and utilities. These large and medium businesses are considering deploying hefty IP PBXs at their premises. These solutions require climate-control and power protection. In some cases it may be strategically beneficial to let the MSO own and baby-sit the voice equipment. The equipment co-location would include equipment to connect to the PSTN. The MSO may be better suited to secure and run the required networks and sub-networks with other bundled applications, resulting in a sturdier Page 8 of 12 October 2006

9 integration of all the interconnected requirements. Since the MSO can afford more expensive, hot-swap, 5-nines CPU architecture than most corporations can, a Centrex approach, where all the services are housed on the MSO facilities, may offer greater reliability and economy overall. MSOs can offer VoIP to SMBs by capping growth in existing legacy circuit switched PBXs and key systems (see Figure 4). For single locations, E1/T1 circuit emulation technologies can be used to interconnect legacy on-premises voice switches to the public network. Multi location businesses can use CES CPE device for inter-connecting legacy TDM telephony and LAN traffic. Using CES to create tie lines between PBXs in different sites enables a remote site to use abbreviated dialing using extension of the main branch, and use all features traditionally enabled by the larger PBX of the main branch. Voice quality and richness of features including proprietary features of PBX are maintained by ensuring signaling transparency and small round trip time between sites. Similarly, with the use of E-LAN or E-Line VPNs between sites, the CES enabled CPE can employ DiffServe and Q-in-Q features to provide traffic engineering tools for end to end SLA. Figure 4 Wireless DOCSIS for Multi-location Businesses In a multiple-location business solution, a Wireless CMTS (WCMTS) can be configured to provide advanced IP services over a DOCSIS based wireless network. A WCMTS using wireless DOCSIS for connectivity provides operators of any size the opportunity to offer VOIP and high-speed data services where hard-wire two-way cable plant has not been built. A carrier grade system should support ample traffic volumes along with good latency control and scalable Page 9 of 12 October 2006

10 transmit-and-receive capacity supporting at least one downstream RF channel and up to six upstream RF channels. The receiver should support TDMA, ATDMA and SCDMA modes to cancel both wideband and multiple ingress noise, cancel co-channel interference and suppress burst noise in the upstream (see Figure 5). Figure 5 The WCMTS could also support end-to-end 802.1Q VLAN for advanced data applications for bundling business applications. Each VLAN will provide a secure and private connection between customer end-points anywhere on the cable network. Additionally the same WCMTS can provide static routing, with the optional use of RIPv2 or OSPFv2 Layer 3 routing protocols. Fixed Mobile Convergence Fixed Mobile Convergence, which is the concept of using Local Area Wireless networks for data and voice access when available, will bring the best of both worlds to our highly mobilized workforce. This mobile workforce will retain the convenience of one-number access at a much more economic price point. These users will now use Wi-Fi networks for voice and data access when they are in their home, business, or even hotspots. When they are truly mobile they will use the existing cellular network as they do today. This will be completely seamless to the end user, but will certainly improve the economics of mobility. Using this converged platform, MSOs can leverage their carrier class access networks to gain new business customers that rely heavily on mobility. This is a new, high value customer segment the MSO isn't able to effectively address with today's infrastructure. Businesses value the convenience of mobility in a very big way. Many businesses fund mobile devices for their employees because it significantly improves the efficiency of communication in their workforce. Page 10 of 12 October 2006

11 This added efficiency comes at a large and sometimes unpredictable price. The mobile workforce uses these funded devices with little regard to whether they are near the desktop phone or not. The convenience and portability of a single communication device that functions as your address book, client, and phone is a very compelling product offering. Mobile phone usage is also driven by the mobile workforce providing their mobile contact information to their customers and colleagues. These individuals don t know the mobile worker s current location, but they do know their likelihood of reaching their party of interest in much higher when they call the mobile worker s cellular phone. These factors make mobility a key service for today s workforce. Another key issue FMC addresses is in-building cellular coverage. Many cellular users experience poor coverage in their homes and particularly inside of their business. FMC solves these problems by making use of the Wi-Fi networks that have been rolled out in huge numbers over the last few years. Nearly every business has Wi-Fi coverage and residential Wi-Fi is reaching a very high level of popularity as well. Summary There is a large opportunity for cable operators to meet the under served needs of Small and Medium sized Businesses. Their HFC plant and much of their infrastructure is already capable of meeting the reliability, availability, quality of service, and other demands of the business market. The experience the MSOs have gained in their residential high speed data and VoIP offerings are directly applicable to offering business services. While some adjustments to their organizations and network operations may be necessary, by wisely deploying appropriate incremental head end and subscriber premises technologies MSO s can create an attractive, economic bundle of voice and data services that will be highly competitive against the ILECs and their value-added resellers. Other technologies ideally suited to the DOCSIS and PacketCable infrastructure such as remote loop diagnostics and Fixed Mobile Convergence can be leveraged by the MSOs into a strongly differentiated position. Cable has already started down the path of establishing themselves as credible and serious about selling services to SMB, and is poised to rapidly exploit this opportunity for dramatic future growth. Page 11 of 12 October 2006

12 Glossary CES CMTS CSU DSU E-MTA HFC ILEC IP IXC MPLS MSO NCS OAM PBX PCMM QoS SIP SLA SMB TDM VLAN VoIP WCMTS Circuit Emulation Services Cable Modem Termination System Channel Service Unit Data Service Unit Embedded Multimedia Terminal Adapter Hybrid Fiber-Coax Incumbent Local Exchange Carrier Internet Protocol Inter-Exchange Carrier Multi-Protocol Label Switching Multiple System Operator Network Control Signaling Operations and Monitor Private Branch Exchange PacketCable Multimedia Quality of Service Session Initiation Protocol Service Level Agreement Small to Medium sized Business Time Division Multiplex Virtual Local Area Network Voice over Internet Protocol Wireless CMTS Page 12 of 12 October 2006

WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS?

WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS? WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS? This document provides an overview of the Cox Business portfolio of business networking services and explains why customers should consider

More information

Capturing Major Growth in Commercial Services

Capturing Major Growth in Commercial Services Capturing Major Growth in Commercial Services An Untapped Market Opportunity for Cable MSOs Author Rob Rowello August 2011 Cisco Internet Business Solutions Group (IBSG) Cisco IBSG 2011 Cisco and/or its

More information

SIP Trunking: A new voice in communications service

SIP Trunking: A new voice in communications service Charter Business : White paper SIP Trunking: A new voice in communications service WHITE PAPER With the rise of next-generation technology, business customers have more options than ever from providers

More information

Time Warner Cable Business Class Product Overview. Matt Ellison VAR Channel Manager matthew.ellison@twcable.com

Time Warner Cable Business Class Product Overview. Matt Ellison VAR Channel Manager matthew.ellison@twcable.com Time Warner Cable Business Class Product Overview Matt Ellison VAR Channel Manager matthew.ellison@twcable.com Our National Footprint and Network Time Warner Cable Proprietary and Confidential 2 Why Time

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Big Solutions for Small Business

Big Solutions for Small Business Big Solutions for Small Business Enabling SMB Converged Data and Voice Services By Itzik Feiglevitch, Marketing Director Introduction In the coming years, the demand for business VoIP services is expected

More information

November 2013. The Business Value of SIP Trunking

November 2013. The Business Value of SIP Trunking November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking

More information

Pseudo-Wires: The Full-Service Alternative to TDM Access WHITE PAPER

Pseudo-Wires: The Full-Service Alternative to TDM Access WHITE PAPER Pseudo-Wires: The Full-Service Alternative to TDM Access WHITE PAPER Important Notice This document is delivered subject to the following conditions and restrictions: This document contains proprietary

More information

Cable IP Networks, VoIP, and the Enterprise Challenge

Cable IP Networks, VoIP, and the Enterprise Challenge BandTel Sales: 800-730-2870 www.bandtel.com Cable IP Networks, VoIP, and the Enterprise Challenge Synopsis Peter Sandstrom, Chief Technology Officer, BandTel February, 2011 (Rev 110303a) Cable networks

More information

The Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class

The Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class The Business Case for Ethernet Services Whitepaper Sponsored by Time Warner Cable Business Class Executive Summary Network-based applications such as Voice over IP (VoIP), cloud, collaboration services

More information

Vision. Paradyne Confidential & Proprietary Page 2

Vision. Paradyne Confidential & Proprietary Page 2 Building One Access Network For Voice, Video & Data Ralf Sattler (Senior Sales Engineer) Vision Paradyne builds dependable equipment used by service providers to deliver voice, video and data services

More information

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview.

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview. Title Series Managing IP Centrex & Hosted PBX Services Date July 2004 VoIP Performance Management Contents Introduction... 1 Quality Management & IP Centrex Service... 2 The New VoIP Performance Management

More information

Allstream Converged IP Telephony

Allstream Converged IP Telephony Allstream Converged IP Telephony SIP Trunking Solution An Allstream White Paper 1 Table of contents Introduction 1 Traditional trunking: a quick overview 1 SIP trunking: a quick overview 1 Why SIP trunking?

More information

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca

Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum mccrum.william@ic.gc.ca Voice Over Internet Protocol (VoIP) Issues and Challenges William McCrum Phone: +1 613-990-4493 Fax: Email: +1 613-957-8845 mccrum.william@ic.gc.ca Content Network Evolution and drivers VoIP Realizations

More information

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

North American VoIP Access and SIP Trunking Services Markets

North American VoIP Access and SIP Trunking Services Markets North American VoIP Access and SIP Trunking Services Markets UC Adoption and Increasing Customer Awareness Drive Demand for SIP Trunking Services September 2011 Table of Contents Executive Summary - Executive

More information

Converged TDM and IP- Based Broadband Solutions White Paper. OnSite OS-10 Multi-Service over SDH Provisioning

Converged TDM and IP- Based Broadband Solutions White Paper. OnSite OS-10 Multi-Service over SDH Provisioning Converged TDM and IP- Based Broadband Solutions White Paper OnSite -10 Multi-Service over SDH Provisioning Copyright Copyright 2009, Patton Electronics Company. All rights reserved. Printed in the USA.

More information

Unifying the Distributed Enterprise with MPLS Mesh

Unifying the Distributed Enterprise with MPLS Mesh Unifying the Distributed Enterprise with MPLS Mesh Technical Whitepaper June 2011 Copyright 2011 AireSpring Introduction Today s modern enterprise employs IT technologies that deliver higher value, resiliency,

More information

Carrier Ethernet: New Game Plan for Media Converters

Carrier Ethernet: New Game Plan for Media Converters Introduction IEEE Std. 802.3ah, also referred to as Ethernet in the First Mile (EFM) standard, has a well established name within the industry today. It lays out ground rules for implementing Ethernet

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

The Business Value of SIP Trunking

The Business Value of SIP Trunking July 2013 US$39.00 S P E C I A L R E P O R T The Business Value of SIP Trunking By Khali Henderson Editor-in-Chief, Channel Partners COMMUNICATIONS Table of Contents Introduction... 3 What Is SIP Trunking?...

More information

MSO VoIP Adjunct Interface to Legacy Key Telephone Systems

MSO VoIP Adjunct Interface to Legacy Key Telephone Systems WHITE PAPER MSO VoIP Adjunct Interface to Legacy Key Telephone Systems Alrington McNichol Sr. Manager, Product Marketing [alrington.mcnichol@arrisi.com] Walter Daniel Consulting Engineer ARRIS 3871 Lakefield

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

WAN and VPN Solutions:

WAN and VPN Solutions: WAN and VPN Solutions: Choosing the Best Type for Your Organization xo.com WAN and VPN Solutions: Choosing the Best Type for Your Organization WAN and VPN Solutions: Choosing the Best Type for Your Organization

More information

VitalPBX. Hosted Voice That Works. For You

VitalPBX. Hosted Voice That Works. For You VitalPBX Hosted Voice That Works For You Vital Voice & Data s VitalPBX VVD Hosted PBX solutions provide you with the stability of a traditional telephone PBX system and the flexibility that only a next

More information

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.

Implementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services. Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.

More information

Choosing Ethernet Services

Choosing Ethernet Services Choosing Ethernet Services IS ETHERNET THE RIGHT CHOICE FOR YOUR NETWORK? Business Ethernet Including Ethernet over Copper (EoC) and Ethernet over Digital Signal Cross-connect (EoDSx) Delivers Cost- Effective,

More information

SIP Trunking and Voice over IP

SIP Trunking and Voice over IP SIP Trunking and Voice over IP Agenda What is SIP Trunking? SIP Signaling How is Voice encoded and transported? What are the Voice over IP Impairments? How is Voice Quality measured? VoIP Technology Confidential

More information

Wireless Backhaul Solutions

Wireless Backhaul Solutions A White Paper from Telco Systems Wireless Backhaul Solutions www.telco.com According to Infonetics, there are 3 major factors forcing a migration to packet backhaul. The first is found in the rapidly increasing

More information

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs. Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service

More information

An Introduction to SIP

An Introduction to SIP SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to

More information

COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs. Hosted IP-PBX and IP Trunking

COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs. Hosted IP-PBX and IP Trunking COMPTEL PLUS Keys To Profitably Delivering VoIP to SMBs Hosted IP-PBX and IP Trunking 34 Topics for Discussion COSTS Hardware, Install, Network & Seat, Distribution, & Support Costs Pricing in SMB Market

More information

Enhanced Enterprise SIP Communication Solutions

Enhanced Enterprise SIP Communication Solutions Enhanced Enterprise SIP Communication Solutions with Avaya Aura and Allstream SIP Trunking An Allstream White Paper 1 Table Of Contents Beyond VoIP 1 SIP Trunking delivers even more benefits 1 Choosing

More information

MARKET BRIEF Plug and Play: Managed IP Telephony

MARKET BRIEF Plug and Play: Managed IP Telephony MARKET BRIEF Plug and Play: Managed IP Telephony Sponsored by: NEC William Stofega September 2006 IP TELEPHONY: BENEFITS AND CHALLENGES Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information

Glossary of Telco Terms

Glossary of Telco Terms Glossary of Telco Terms Access Generally refers to the connection between your business and the public phone network, or between your business and another dedicated location. A large portion of your business

More information

MANAGED TELEPHONE AND INTERNET SERVICES

MANAGED TELEPHONE AND INTERNET SERVICES MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...

More information

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF

1/16/07 Jon Arnold OK WITH CORRECTIONS NO FURTHER PROOF NEEDED CORRECTIONS REQUIRED SHOW NEW PROOF APPROVAL Date: Description: Analysts In Media Level 9, 55 Broad Street, New York, NY, 10004 T +212 488 1777 F +212 785 2593 IMPORTANT Job#: PLEASE check this proof carefully for errors and omissions. Your

More information

VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise

VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise VoIP Virtual Private Networks: Bringing the Benefits of Convergence to the Enterprise By Robert VanSickle Vice President Sales, Americas Region & Worldwide Sales Strategy VocalTec Communications www.vocaltec.com

More information

Carrier Ethernet Metro Ethernet Architectures

Carrier Ethernet Metro Ethernet Architectures Carrier Ethernet Metro Ethernet Architectures Eli Baruch Senior Director, Product Management ARRIS www.arrisi.com Agenda What s all the fuss about? Ethernet Services Basic Elements - & NID Carrier Ethernet

More information

November 2013. Defining the Value of MPLS VPNs

November 2013. Defining the Value of MPLS VPNs November 2013 S P E C I A L R E P O R T Defining the Value of MPLS VPNs Table of Contents Introduction... 3 What Are VPNs?... 4 What Are MPLS VPNs?... 5 What Are the Benefits of MPLS VPNs?... 8 How Do

More information

of Network Access ASC Broadband Services Access Platform The New Edge Advanced Switching Communications

of Network Access ASC Broadband Services Access Platform The New Edge Advanced Switching Communications Broadband Services Access Platform The New Edge of Network Access Advanced Switching Communications Market Situation The explosion of the Internet and customer demand for bandwidth is revolutionizing service

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

Driving Ethernet Deeper Ethernet Business Services over DOCSIS COX New Orleans (NOLA) Case Study

Driving Ethernet Deeper Ethernet Business Services over DOCSIS COX New Orleans (NOLA) Case Study Driving Ethernet Deeper Ethernet Business Services over DOCSIS COX New Orleans (NOLA) Case Study Kashif Islam, Technical Leader Cisco Carlos Sanchez, Systems Engineer Cisco Edward Kerner, Network Engineering

More information

DSAM VoIP Offerings App Note

DSAM VoIP Offerings App Note JDSU 5808 CHURCHMAN BYPASS INDIANAPOLIS, INDIANA, 46203 TELEPHONE: 317.788.9351 DSAM VoIP Offerings App Note DSAM VoIP Offerings DSAM VoIP Revision: 1.0 Date: October 25, 2005 Author: millerwa Copyright

More information

The Role of Carrier Ethernet in Business Applications

The Role of Carrier Ethernet in Business Applications The Role of Carrier Ethernet in Business Applications Examining the Choices for your Business Applications February 2012 Positioning Paper Page 1 of 11 Table of Contents 1 Introduction... 3 2 Characteristics

More information

Comments and Observations on Bruce McLeod s SIP Trunking for Cable Business Voice Opportunities

Comments and Observations on Bruce McLeod s SIP Trunking for Cable Business Voice Opportunities BandTel Sales: 800-730-2870 www.bandtel.com Comments and Observations on Bruce McLeod s SIP Trunking for Cable Business Voice Opportunities Synopsis Peter Sandstrom, Chief Technology Officer, BandTel February,

More information

The Evolution of Ethernet

The Evolution of Ethernet June 2010 White Paper The Evolution of Ethernet How Ethernet solutions, such as NTT America s VLink, can help businesses reduce private networking costs while leveraging Ethernet technology. Introduction

More information

SIP Trunking DEEP DIVE: The Service Provider

SIP Trunking DEEP DIVE: The Service Provider SIP Trunking DEEP DIVE: The Service Provider Larry Keefer, AT&T Consulting UC Practice Director August 12, 2014 2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T

More information

Fiber to the Home. Definition. Overview. Topics

Fiber to the Home. Definition. Overview. Topics Fiber to the Home Definition Fiber to the home (FTTH) is the ideal fiber-optics architecture. In this architecture, fiber deployment is carried all the way to the customer s home (premises). Overview Today

More information

Simwood Carrier Ethernet

Simwood Carrier Ethernet Simwood Carrier Ethernet Simwood Carrier Ethernet is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use a number of technologies on top of our own

More information

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing).

Figure 1. Traditional PBX system based on TDM (Time Division Multiplexing). Introduction to IP Telephony In today s competitive marketplace, small businesses need a network infrastructure that will not only save their business money, but also enable them to be more efficient and

More information

White paper. Reliable and Scalable TETRA networks

White paper. Reliable and Scalable TETRA networks Abstract The evolution of TETRA networks towards an all- IP architecture is now a reality and has been accepted by even the most demanding users of TETRA technology. Although circuit switch based TETRA

More information

How SIP for Enterprise Powers Unified Communications

How SIP for Enterprise Powers Unified Communications How SIP for Enterprise Powers Unified Communications Written by Steven Shepard, President, Shepard Communications Group, LLC xo.com How SIP for Enterprise Powers Unified Communications AUTHORED BY: Steve

More information

WHITE PAPER. Beyond Triple Play From Dumb Pipes to Value Added Services. December 2011

WHITE PAPER. Beyond Triple Play From Dumb Pipes to Value Added Services. December 2011 Beyond Triple Play From Dumb Pipes to Value Added Services December 2011 By Itzik Feiglevitch, Product Marketing Director, Broadband Solutions Broadband Providers Seek New Revenue Sources In the last few

More information

Sprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering

Sprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering Sprint s Partner Interexchange Network (PIN) A New Approach to Scalable Voice Peering Sprint Wholesale White Paper October, 2009 Executive Overview has caused Sprint to develop a a larger community of

More information

Capacity Management in Multimedia Networks. Presented at SCTE Emerging Technologies 2005

Capacity Management in Multimedia Networks. Presented at SCTE Emerging Technologies 2005 Capacity Management in Multimedia Networks Ben Ben Bekele Bekele Jason Jason Schnitzer Schnitzer Senior DOCSIS Engineer Chief OSS Architect Principal Cox Cox Communications YAS Broadband Applied Ventures

More information

Service Provider Business Case Study: Operating Expenditures

Service Provider Business Case Study: Operating Expenditures Service Provider Business Case Study: Operating Expenditures Executive Summary Introduction The Metro Ethernet Forum worked with 36 service providers to identify actual OpEx savings for Metro Ethernet

More information

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service

NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service NEWT Managed PBX A Secure VoIP Architecture Providing Carrier Grade Service This document describes the benefits of the NEWT Digital PBX solution with respect to features, hardware partners, architecture,

More information

What s New and What s Next in Cable Wholesale? Monday, March 17, 2014 10:15-11 a.m.

What s New and What s Next in Cable Wholesale? Monday, March 17, 2014 10:15-11 a.m. What s New and What s Next in Cable Wholesale? Monday, March 17, 2014 10:15-11 a.m. Moderator: Sean Buckley, Senior Editor, FierceTelecom Speakers: Jeremy Bye, Vice President, Cox Business Carrier and

More information

WHITE PAPER. Enterprise Applications, Features and Benefits of Sangoma Vega Media Gateways

WHITE PAPER. Enterprise Applications, Features and Benefits of Sangoma Vega Media Gateways WHITE PAPER Enterprise Applications, Features and Benefits of Sangoma Vega Media Gateways Table of Contents Overview...3 Applications...4 Branch Offices...4 SIP Trunk Termination...6 PSTN Trunking Termination...7

More information

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth NE15-64 September 2014 Contents Section Slide Number Executive Summary 4 Market Overview

More information

Business Case for the Brocade Carrier Ethernet IP Solution in a Metro Network

Business Case for the Brocade Carrier Ethernet IP Solution in a Metro Network Business Case for the Brocade Carrier Ethernet IP Solution in a Metro Network Executive Summary The dramatic rise of multimedia applications in residential, mobile, and business networks is continuing

More information

Extraordinary UK Ethernet

Extraordinary UK Ethernet Extraordinary UK Ethernet Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor

More information

Enterprise Business Products 2014

Enterprise Business Products 2014 Enterprise Business Products 2014 Enterprise Ethernet Services EPL (Ethernet Private Line) - provides point-to-point connectivity between two business locations with scalable bandwidth speeds via an Ethernet

More information

WIRELESS IN THE METRO PACKET MICROWAVE EXPLAINED

WIRELESS IN THE METRO PACKET MICROWAVE EXPLAINED WIRELESS IN THE METRO PACKET MICROWAVE EXPLAINED RAJESH KUMAR SUNDARARAJAN Assistant Vice President - Product Management, Aricent Group WIRELESS IN THE METRO PACKET MICROWAVE EXPLAINED This whitepaper

More information

Corporate Network Services of Tomorrow Business-Aware VPNs

Corporate Network Services of Tomorrow Business-Aware VPNs Corporate Network Services of Tomorrow Business-Aware VPNs Authors: Daniel Kofman, CTO and Yuri Gittik, CSO Content Content...1 Introduction...2 Serving Business Customers: New VPN Requirements... 2 Evolution

More information

Contents. Specialty Answering Service. All rights reserved.

Contents. Specialty Answering Service. All rights reserved. Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from

More information

Best Practices for deploying unified communications together with SIP trunking connectivity

Best Practices for deploying unified communications together with SIP trunking connectivity An Allstream White Paper Best Practices for deploying unified communications together with SIP trunking connectivity An Allstream White Paper 1 Table of contents Correct identification and maximization

More information

The Connected 5,000: Making the Transition to Business Ethernet Services

The Connected 5,000: Making the Transition to Business Ethernet Services The Connected 5,000: Making the Transition to Business Ethernet Services The Connected 5,000 characterizes enterprises with business critical data networks that are ready to take advantage of Business

More information

Multi Protocol Label Switching (MPLS) is a core networking technology that

Multi Protocol Label Switching (MPLS) is a core networking technology that MPLS and MPLS VPNs: Basics for Beginners Christopher Brandon Johnson Abstract Multi Protocol Label Switching (MPLS) is a core networking technology that operates essentially in between Layers 2 and 3 of

More information

VoIP in the Enterprise

VoIP in the Enterprise VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential

More information

Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise

Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise Communications Transformations 2: Steps to Integrate SIP Trunk into the Enterprise The Changing Landscape IP-based unified communications is widely deployed in enterprise networks, both for internal calling

More information

Any to Any Connectivity Transparent Deployment Site Survivability

Any to Any Connectivity Transparent Deployment Site Survivability Any to Any Connectivity Transparent Deployment Site Survivability The Performance You Want. The Installation Simplicity You Expect. Quintumʼs innovative solutions are The Perfect Fit for Enterprise& Service

More information

Consistent Performance on Access Devices. April 2012 WHITE PAPER

Consistent Performance on Access Devices. April 2012 WHITE PAPER April 2012 Executive Summary Service providers that used to offer enterprises and SMBs basic communication services around voice and data are now facing an increasing demand for more advanced services.

More information

Building integrated services intranets

Building integrated services intranets Building integrated services intranets A White Paper from Inalp Networks Inc Meriedweg 7 CH-3172 Niederwangen Switzerland http://www.inalp.com CONTENTS CONTENTS...2 1 EXECUTIVE SUMMARY...3 2 INTRODUCTION...4

More information

Creating Business-Class VoIP: Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment. A Stratecast Whitepaper

Creating Business-Class VoIP: Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment. A Stratecast Whitepaper : Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment A Executive Summary Creating Business-Class VoIP Traditional voice services have always been reliable, available, and

More information

Wideband: Delivering the Connected Life

Wideband: Delivering the Connected Life White Paper Wideband: Delivering the Connected Life Subscribers are increasingly demanding many services to many screens. They want the convenience of having services available anytime, anywhere, and on

More information

1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4

1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4 Coral IP Solutions TABLE OF CONTENTS 1 ABSTRACT 3 2 CORAL IP INFRASTRUCTURE 4 2.1 UGW 4 2.2 IPG 4 2.3 FLEXSET IP 5 2.4 FLEXIP SOFTPHONE 6 2.5 TELEPORT FXS/FXO GATEWAYS 7 2.6 CORAL SENTINEL 7 3 CORAL IP

More information

SIP Trunking with Microsoft Office Communication Server 2007 R2

SIP Trunking with Microsoft Office Communication Server 2007 R2 SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY

More information

Ethernet is service provider terms can be delivered from speeds starting from 1mb all the way up to 1Gb+.

Ethernet is service provider terms can be delivered from speeds starting from 1mb all the way up to 1Gb+. Carrier Ethernet vs. (Standard) Ethernet The Ethernet Evolution. The Basics What is Ethernet? Ethernet (technical term is IEEE 802.3) has set the standard in how service providers connect customers to

More information

Application Notes Multi-service EDD-Ethernet Demarcation Device

Application Notes Multi-service EDD-Ethernet Demarcation Device Application Notes EDD-Ethernet Demarcation Device IERU Communications Ltd EDD Page 1 of 8 2000 EDD Introduction: As the benefits of Ethernet networking in the metro and wide-area have become clear, service

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery October 2012 Contents Section Slide Number Executive Summary 8 Market Overview 13 Total DIA Services

More information

Sprint for Cable Operators. Capturing more business with exceptional voice telephony services

Sprint for Cable Operators. Capturing more business with exceptional voice telephony services Sprint for Cable Operators Capturing more business with exceptional voice telephony services The Provider of Choice for Voice Telephony Services As a cable operator, you know what it takes to thrive in

More information

Efficient evolution to all-ip

Efficient evolution to all-ip Press information June 2006 Efficient evolution to all-ip The competitive landscape for operators and service providers is constantly changing. New technologies and network capabilities enable new players

More information

ICTNPL5071A Develop planning strategies for core network design

ICTNPL5071A Develop planning strategies for core network design ICTNPL5071A Develop planning strategies for core network design Release: 1 ICTNPL5071A Develop planning strategies for core network design Modification History Not Applicable Approved Page 2 of 15 Unit

More information

vcpe Options for Delivering Business Services over DOCSIS (BSoD)

vcpe Options for Delivering Business Services over DOCSIS (BSoD) White Paper This approach is undergoing standardization at SCTE in 2016, as part of their operational best practices initiative. Cable MSO Strategy: vcpe Options for Delivering Business Services over DOCSIS

More information

Business Value Drives VoIP and IP-Telephony Layering

Business Value Drives VoIP and IP-Telephony Layering Decision Framework, B. Elliot Research Note 16 July 2003 Business Value Drives VoIP and IP-Telephony Layering Enterprises must view IP telephony and voice over IP projects as functional layers composed

More information

UNDERSTANDING BUSINESS ETHERNET SERVICES

UNDERSTANDING BUSINESS ETHERNET SERVICES UNDERSTANDING BUSINESS ETHERNET SERVICES EMPOWER YOUR BUSINESS TO MEET 21ST CENTURY DEMANDS INTRODUCTION The network is your business has been a mantra for many years indicating how businesses rely more

More information

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits.

WHITE PAPER: Broadband Bonding for VoIP & UC Applications. In Brief. mushroomnetworks.com. Applications. Challenge. Solution. Benefits. In Brief Applications UC & VoIP Challenge Cut telecom cost by finding an alternative to costly MPLS Improve Internet connectivity speeds Fortify business continuity Solution Mushroom Networks Truffle Internet

More information

Building Voice VPN with Simton IPX

Building Voice VPN with Simton IPX Building Voice VPN with Simton IPX (Simton Technologies, Inc.) Version 6 With Simton IPX, the small and medium businesses can easily consolidate data and voice network together to increase productivity,

More information

SITEL Voice Architecture

SITEL Voice Architecture SITEL Voice Architecture www.sitel.com SIP Voice Architecture: What is it? And how contact center operators can save money using it. By: Kevin Weier, Director, Global Voice Infrastructure and Architecture,

More information

CABLE S ENTERPRISING NEW DIRECTION

CABLE S ENTERPRISING NEW DIRECTION Business Services Report Series CABLE S ENTERPRISING NEW DIRECTION WHITE PAPER Produced by Stewart Schley, Founder and Principal of Stewart Schley Content, LLC, a Denver-based research and writing firm

More information

The Case for Managed Infrastructure Services

The Case for Managed Infrastructure Services The Case for Managed Infrastructure Services By Jim Metzler Jim@Kubernan.Com Introduction Providers of network transmission services have been evolving their infrastructures toward a next generation network

More information

Telephony Fundamentals

Telephony Fundamentals + Telephony Fundamentals Basic Telephony general terms Central Office (CO) - the telephone facility where telephone users lines are joined together to switching equipment that connects telephone users

More information

UNDERSTANDING BUSINESS ETHERNET SERVICES

UNDERSTANDING BUSINESS ETHERNET SERVICES EMPOWER YOUR BUSINESS TO MEET 21ST CENTURY DEMANDS INTRODUCTION The network is your business has been a mantra for many years indicating how businesses rely more heavily on being networked between their

More information

Deploying Broadband Phone Solutions Designed for Small and Medium Businesses

Deploying Broadband Phone Solutions Designed for Small and Medium Businesses W H I T E P A P E R Deploying Broadband Phone Solutions Designed for Small and Medium Businesses Deploying Broadband Phone Solutions Designed for Small and Medium Businesses Small and Medium Businesses

More information

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network.

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network. Introduction to LAN TDC 363 Week 4 Connecting LAN to WAN Book: Chapter 7 1 Outline Wide Area Network (WAN): definition WAN Topologies Choices of WAN technologies Dial-up ISDN T1 Frame Relay DSL Remote

More information

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers December 2013 Contents Section Slide Number Executive Summary 5 Market Overview 10 Total

More information