1 Enterprise Public Key Infrastructure (EPKI) Manager For issuance & management of Enterprise - wide SSL Certificates & Secure (S/MIME) Certificates
2 Introduction: Comodo s EPKI Manager is a web-based certificate management application that allows your nominated administrator(s) to manage all your company s SSL and certificates from a single, centralized console. The EPKI Manager allows you to issue bulk numbers of: SSL Certificates for use on domain names owned by your company Secure Certificates (S/MIME) for use by employees of your company Additional certificates may be purchased through the console in minutes - ensuring new servers and employee may be secured in minutes rather than days. You may use the User Management facility to create new users for your EPKI account and specify permissions for users on a granular basis, including certificate issuance, revocation and reporting permissions. Logging into EPKI Manager Please find your login details in the sent by your Comodo account manager. Should you need reminding of your login details please contact To login to your Comodo account, visit https://www.comodo.com/login/comodo-members.php and enter your username and password at the Comodo Certificate Authority area. Using EPKI Manager Once logged in, click the E-PKI Manager link from the My Account Account Areas.
3 You will be presented with the EPKI hub page. From here you can purchase SSL and certificates, manage EPKI users, deposit additional funds and run reports on your orders: Applying for a Certificate You can use your EPKI Manager to apply for SSL and S/MIME Certificates for your organization. To apply for an SSL Certificate, first select the type of SSL Certificate you want from the list under Customer Order Options. This will open the first stage of the application process, Provide Your CSR :
4 To apply for a certificate Generate a CSR for your domain using your web-server software. Help documents are available at https://support.comodo.com/index.php?_m=knowledgebase&_a=view&parentcategoryid=33&pcid=1&nav=0,96,1 Copy and paste the CSR into the space provided Select the type of SSL certificate you want
5 Select from server software you used to create the CSR Select the validity period. This will range from between 1 5 years depending on certificate type The product type and validity period will affect the price charged for the certificate. Please refer to your pricing band for your actual buy prices as set by your account manager. Applying for a Corporate Secure Certificate (S/MIME) As the EPKI administrator, you will apply for a Secure Certificate on behalf your employee then your employee will collect and install it on their Endpoint machines. Security In brief, Manager the process 2.0 is as follows: Administrator completes the application form providing employee name, address and selects relevant security policies. Comodo the employee with a link to begin the certificate enrollment process. The enrollment must take place on the same PC on which the certificate will be used. After enrollment, Comodo issue the certificate and it will be automatically installed onto the employees PC The employee is redirected to the support pages for configuration and usage instructions
6 certificate application more details First, click Corporate Secure Certificate from Customer Order Options : Step 1: Set up a Validated Domain Name Endpoint (if Security you haven t Manager done 2.0 so already) Corporate Secure Certificates may only be applied for on domain names which have been registered with Comodo. If the domain drop down in stage 1 of User details does not contain the domain you want to use, it is likely you need to register your domain with us. This is a one time process. Once your domain is registered, you can apply for as many certificates for that domain as required. To do this: 1. Click the link in the application form to open to the domain registration screen 2. Type your domain in Location of Website field 3. Click the Register Website button 4. Comodo will validate your ownership of the domain. This may take up to 2 working days. 5. After validation is complete, the domain will become available in the domain drop-down in User Details
7 Step 2: Entering Employee Details to be included in the Certificate Once validated, your domain name can be selected in the Address drop down. Complete the employee s full address and first/last name then confirm the individual is an employee or authorized representative of your company. Step 3: Selecting Security Options for the employee s Certificate You will be asked to specify the security options for the employee s certificate. Cryptographic Service Provide (CSP): The CSP is the software responsible for generating the cryptographic keys on your employees machine. Select from the drop down list which CSP is to be used when the employee enrolls for their Corporate Secure Certificate. If the Certificate is to be generated an placed on a smart card or other security device, ensure you select the relevant CSP from the list. Please note that the CSP you select MUST be present on the employee s PC. For Window s machines, the default Microsoft Enhanced Cryptographic Provider will be OK. Private Key User Protected: Place a tick in this check box to place additional protection on the use of the private key (signing key) associated with the employee s Certificate. Additional protection will challenge to the employee to OK the use of the Certificate every time the private key is used.
8 Private Key Exportable: Leave the check-mark in this box if the private key associated with the employee s certificate should be exportable. For example, if you wish to be able to back up the certificate or if the user needs to be able to install this certificate on more than one machine, then you need to make sure it is exportable. If you do not allow exportability and the certificate is lost, all s encrypted for the employee will no longer be accessible. Step 4: Select Validity Period Submit the form and the issuance process will begin. Step 5: Required Employee Actions And will be sent to the employee containing a link to the certificate collection page. This page will automatically generate a Corporate Secure Certificate request and submit this request to Comodo Certification Authority. It is important that the employee keep the browser window open at this point. The certificate, when issued, will be automatically be installed. The browser will then automatically redirect to the support pages to assist the employee in configuration and usage. For support on configuration and installation please view: Paying for Certificates Your account will be debited with the value of the certificate product type and validity period selected upon application of the certificate Providing that the certificate application contains no invalid or conflicting data, the certificate will usually be issued within 1 hour. IMPORTANT - Your Responsibilities when using the EPKI Manager In order to make the Certificate issuance process as fast and seamless as possible, the organization has a number of responsibilities. It is your responsibility to ensure the following: You have the right to use the domain name contained in the SSL application. You must only make applications for domain names you own. The named individual in the Corporate Secure Certificate application is a bona-fide employee / representative of your company. Making an illegitimate certificate application could affect the warranty provided by Comodo and your EPKI Manager Account and is a breach of the EPKI Manager Subscriber Agreement. Managing Users Your EPKI Manager Administrator (Super User) has the ability to conduct all EPKI Manager functions (purchase products, deposit funds, run reports on all transactions) and may add additional users on a discretionary basis. Adding a user prompts the Super User to complete the new user details. By default, the new user will inherit the Super User s company address unless a different address is required.
9 To Add a New User Click User Management on the main EPKI menu screen......then click New User in the management area: Fields with red text are mandatory. The user cannot be created until these are complete. Uncheck the Is Active? box to disable the login for this user Click Save Changes to create the new user Amend User: Once a user has been added, they will be displayed in the user list. Select the user from the user list and click Amend User to change user details.
10 Managing User s Permissions Clicking on the user s name from list of users will display the that user s permissions. Purchase: Place a tick in the Purchase column next to each product type (SSL Certificates, Corporate Secure Certificates, Deposit Funds) that you wish the user to be able to buy. Revoke: Placing a tick in the Revoke column determines whether the user may revoke SSL certificates or certificates. Note that a revocation of deposited funds is not available. View Others: By default, the user may only run reports on the product type he/she has purchased. Placing a tick in the View Others column for each product type (SSL Certificates, Corporate Secure Certificates, Deposit Funds) allows the user to run reports on all product types made by all Users. Refunds: Please contact Comodo directly should you require a refund on a certificate. Your Buy Prices Click the View your Current Buy Prices to display a summary table containing your current buy prices as set by your account manager. Depositing Additional Funds: Your EPKI account operates on a prepayment system. You may top up your account at any time with additional funds by selecting Deposit Additional Funds. Unless you have sufficient funds in your account you will not be able to authorize Orders. Getting Help: Should you have any questions regarding your account, please do not hesitate to contact our support department, we will be happy to assist you in any matter.
11 About Comodo The Comodo companies provide the infrastructure that is essential in enabling e-merchants, other Internet connected companies, software companies, and individual consumers to interact and conduct business via the Internet safely and securely. The Comodo companies offer PKI SSL, Code Signing, Content Verification and Certificates; award winning PC security software; vulnerability scanning services for PCI Compliance; secure and fax services. Continual innovation, a core competence in PKI, and a commitment to reversing the growth of Internet-crime distinguish the Comodo companies as vital players in the Internet s ongoing development. Comodo secures and authenticates online transactions and communications for over 200,000 business customers and 10,000,000 users of our desktop security products. For additional information on Comodo Creating Trust Online visit Comodo Group, Inc. 525 Washington Blvd. Jersey City, NJ United States Tel: +1.(888) Comodo CA Limited 3rd Floor, 26 Office Village, Exchange Quay, Trafford Road, Salford, Manchester M5 3EQ, United Kingdom Tel: +44 (0) Fax: +44 (0)
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