Storebox Guide End User Portal

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1 Storebox Guide Swisscom AG Swisscom AG Swisscom Storebox Guide 21. August /19

2 Table of Content 1 Introduction About the Storebox Portal Perform basic tasks with Files Search for files Select files Download files Upload files Rename files Copy/Move files Delete files Undelete files View files Edit files using Storebox Edit for Chrome Work with version history Share files Use public links Revoking a public link Collaborate on files Revoking a collaboration on files Configure your user profile Manage your devices Swisscom AG Swisscom Storebox Guide 21. August /19

3 1 Introduction Welcome to the Storebox! Here's everything you need to get started with the Storebox Portal in ten minutes or less. Follow these steps and you'll be syncing, sharing, and collaborating in no time: 1. Download the Storebox Client for desktops or laptops, so that you can always sync the most current versions of your files to your computer and backup your computer to the portal. 2. Download Storebox Mobile Apps for your mobile phones and tablets, so that you can always access the latest version of your files from anywhere. 3. Add files to the My Files folder. Files in this folder normally sync to your Storebox Portal account, so you can access them from any of your devices and on the Web. See Upload Files (page 6). 4. Securely share folders or files with your team members or external users in seconds, by using collaboration and public links. See Share Files (page 11). 5. Use the Google Chrome plugin to easily edit files right from the Storebox Portal. See Edit Files Using Storebox Edit for Chrome (page 10). 2 About the Storebox Portal Let's take a look at the Storebox Portal. The Cloud Drive tab contains your files. You can add as many folders as you like to the Cloud Drive tab, but the following two folders are there by default: Swisscom AG Swisscom Storebox Guide 21. August /19

4 The My Files folder is automatically synced to the cloud when the Storebox Client is installed on your computer. In this example, you can see some documents, PDFs, and images. The Shared With Me folder contains all of the content that is currently being shared with you by other storebox users. In this example, there is one project called "project share 02", which includes a presentation that Stefan Lengacher demo from the Marketing department is working on with you. Swisscom AG Swisscom Storebox Guide 21. August /19

5 The Devices tab lists all of your devices (Workstations with the Storebox Client installed, NAS-Gateways and mobile devices with the CTera Application) that are connected to your Storebox Portal account. Below each device, you can see the last time it was backed up, along with the size of the backup. 3 Perform basic tasks with Files 3.1 Search for files You can search for files in a folder. 1. In the Search this folder box, type a part or all of the filename you want to search for. The matching files are displayed. Swisscom AG Swisscom Storebox Guide 21. August /19

6 2. To clear the search, click next to the Search this folder box. 3.2 Select files Let's select some files and folders on which to perform actions. Do any of the following: Select the check box next to the file/folder. To select all files and folders, either select the check box at the top of the check box column, or click the down arrow at the top of the check box column and click Select All. To select some files, click on the down arrow at the top of the check box column and click Select Files. To select some folders, click on the down arrow at the top of the check box column and click Select Folders. To clear your selection, click on the down arrow at the top of the check box column and click Select None. 3.3 Download files You can download files and folders. Multiple files and/or folders are downloaded automatically as ZIP files. 1. Select the desired file or folder. See Select Files (page 6). 2. Click the Download icon. 3.4 Upload files Now let's upload some files to the My Files folder. Upload can be done by browsing to a file or via drag & drop. 1. Click on the My Files folder. The My Files page appears. 2. Either click the Upload icon and browse to the files you want to upload, or drag the files from your PC to the browser window. You can also drag entire folders (even including sub-folders). Note: This feature is partially supported on Internet Explorer version 10 and up, which supports only file drag & drop and not folder drag & drop, due to a browser limitation. Internet Explorer 9 does not support drag & drop uploads. Swisscom AG Swisscom Storebox Guide 21. August /19

7 3.5 Rename files 1. Select the desired file or folder. See Select Files (page 6). 2. Click the Rename icon. The file or folder name is now editable. 3. Rename the file or folder. 4. Click Save. 3.6 Copy/Move files You can copy files or move them to a different folder. 1. Select the desired file or folder. See Select Files (page 6). 2. Click the Copy/Move icon. The Copy/Move Items window opens. Swisscom AG Swisscom Storebox Guide 21. August /19

8 3. Click on the desired destination folder. 4. Click either Copy or Move. 3.7 Delete files 1. Select the desired file or folder. See Select Files (page 6). 2. Click the Delete icon. A confirmation message appears. 3. Click Delete. 3.8 Undelete files You can view and restore deleted files. 1. In the My Files folder, click the Deleted icon. All deleted files are displayed. 2. Select the files you want to restore. See Select Files (page 6). 3. Click the Undelete icon. Swisscom AG Swisscom Storebox Guide 21. August /19

9 3.9 View files Simply click on a file, to view it in the online viewer. The file can be printed, downloaded, and searched. An extensive list of file types is supported. If online viewing is not supported for your file type, the Storebox Portal will offer to download it instead. A wide variety of files types are supported, including: Document Formats: DOC, DOCX, XLS, XLSX, PPT, PPTX, RTF, CSV, PDF, ODT, ODS, ODP, and many older document formats Web Formats: HTML, SVG Image Formats: TIFF, JPG, JP2, GIF, PNG, RAS, CAL, MIL, DIB, BMP, PSD, PCT, PCX, DCX, PCD, WMF, EMF, TGA, and many more image formats Medical Image Files: DICOM CAD Formats: DGN (support for V7 and V8 DGN, including V8 XM and V8I), DWG (version 2.5 through 2014), DXF (version 2.5 through 2014) Formats: EML, MSG Other formats: txt The files are displayed using a fully native HTML5 viewer, and no browser plug-ins are required. Searching inside a file, as well as copying and pasting text, are supported. Please note: Password-protected files cannot be previewed. The maximum file size for preview is 5MB. Swisscom AG Swisscom Storebox Guide 21. August /19

10 3.10 Edit files using Storebox Edit for Chrome You can edit files locally, any changes will be automatically re-uploaded to the portal. This feature is currently only available for Google Chrome on Windows (more Browsers and Operating Systems will be added in future releases). To use this feature, you need to install the Storebox Client, connect it to your portal account and the Edit-Plugin must be activated in Google Chrome. 1. Select a file in either the My Files or Shared with Me folder, then click on the Edit icon The file is downloaded to your PC and opened in the program associated with this file type. 2. Make whatever changes you like, and save the file. The updated file is automatically synced to the portal. 3. Now the latest version of the file is available, and you can view it in the online viewer Work with version history You can view, download, and restore previous versions of a file. 1. Select a file in the My Files folder and click the Version History icon. The File Version dialog box appears displaying the different versions that exist for the file. 2. Click on the version you want to work with. Swisscom AG Swisscom Storebox Guide 21. August /19

11 3. Do any of the following: To view the version, click Preview. To download the version, click Download. To copy the version, click Copy to, browse to the location to which you want to copy the version, and then click Copy. 4 Share files To restore the version, making this older version replace the current one, click Restore. There are two ways to share files in your Cloud Drive with other people: Swisscom AG Swisscom Storebox Guide 21. August /19

12 To quickly share with broad and undefined audiences, or over public mediums such as Facebook or WhatsApp, use Public Links. You can define whether the link recipients are able to respond by uploading edited files back to the shared folder. See Use Public Links (page 12). To securely share files with team members, external users, or entire groups, use the collaboration feature. See Collaborate on Files (page 13). 4.1 Use public links You can share a public link to any file or folder in the Cloud Drive. 1. Select a folder or file in your Cloud Drive, then click on the Link icon. The Public Link to dialog box opens. 2. Click Create new link. A link to the file appears. 3. You can now do any of the following: Copy the link to your clipboard by clicking Copy, then send it via to people with whom you want to share the file. Swisscom AG Swisscom Storebox Guide 21. August /19

13 Configure the file permissions as Read-Only or Read/Write, by clicking. Configure an expiration date for the link, by clicking. Remove an existing link, by clicking and then Remove. Create additional links to the file, by clicking Create new link. 4. Click Close. The link icon next to the file/folder changes to blue Revoking a public link 5. Click the blue link icon next to the file or folder. 6. Remove the existing link, by clicking and then Remove. 4.2 Collaborate on files You can invite co-workers, external users, or groups of users to collaborate on a folder or file with you. Collaborators will receive an notification inviting them to collaborate on the project. They can then view or edit files in the project and/or add files and folders to the project, depending on their permissions. 1. Select a file or folder in your Cloud Drive, then click on the Collaborators icon. The Share dialog box opens. Swisscom AG Swisscom Storebox Guide 21. August /19

14 2. Type an address, user name, or user group in the field, then choose the contact with whom you want to collaborate. 3. Do any of the following: Configure the collaborator's permissions as Read-Only or Read/Write, by clicking. Configure an expiration date for the link to the shared file or folder, by clicking. For external users defined by , define authentication settings as verification for increased security, by clicking. Remove an existing collaborator, by clicking and then Remove. Swisscom AG Swisscom Storebox Guide 21. August /19

15 4. Configure project settings by clicking and select the options you want. You can specify whether the file or folder can be re-shared (This is a team project) and/or synced locally by other team members (Allow team members to sync this folder). 5. Click Save. The collaborators icon next to the file/folder changes to blue. If you collaborated on a folder, the folder's icon changes to blue Revoking a collaboration on files 1. Click next to the blue icon of the file or folder. 2. Remove the existing collaborator(s), by clicking and then Remove. 5 Configure your user profile You can configure your user profile as follows: 1. Click the avatar in the upper-right corner. If you have not yet configured an avatar, your initials will appear instead. A popup appears. Swisscom AG Swisscom Storebox Guide 21. August /19

16 Swisscom AG Swisscom Storebox Guide 21. August /19

17 2. Click My Profile. The My Profile page appears. 3. To upload an avatar, click the camera icon, browse to the desired image file, then click Open. 4. To edit your name: a. Click next to your name. The Change Name dialog box opens. b. Complete the fields, then click Change Name. 5. To edit your address: a. Click next to your address. The Change Address dialog box opens. Swisscom AG Swisscom Storebox Guide 21. August /19

18 b. Complete the fields, then click Change To edit your company, click in the Company field, edit your company name, then click. 7. To change the interface language, select the desired language in the Language drop-down list. 8. To change your password: a. Click Change Password. The Change Password dialog box opens. b. Complete the fields, then click Change Password. 6 Manage your devices The Devices page displays all of your devices that are currently connected to your account, for example laptops, mobile phones (with the Ctera Application), etc. From here, you can connect to a device, view the files and folders that were backed up from a device, restore backups, and perform various file-related tasks. 1. Click on the Devices tab. The Devices page appears with information on the last backup size and time. 2. To connect to a device, click the Connect icon. 3. To view the content that was backed up from a device, click. Swisscom AG Swisscom Storebox Guide 21. August /19

19 The backed up content for the device appears. 4. Do any of the following: To view previous backup versions, click More Versions. To restore a backed up file or folder to the original device, select the file/folder and click Restore. View, download, and share links to backed up files and folders as described previously in this guide. Swisscom AG Swisscom Storebox Guide 21. August /19

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