1 1 ST Annual PERINATAL LEADERSHIP FORUM November 12 15, 2014 Gaylord Texan Resort and Conference Center Grapevine, TX Leadership: Survive and Thrive in Today s Healthcare Environment In conjunction with our Professional Education Partners associates LLC INNOVATIVE SOLUTIONS FOR NURSE LEADERS
2 After more than 18 years serving NICU nurse leaders, Synova Associates is bringing together a NEW community of nurse leaders from the perinatal areas of the hospital to network, learn and share ideas and challenges. This unique leadership-focused conference blends cutting edge information from nationally recognized speakers, presentations from attendees highlighting clinical and leadership best practices, and many networking activities to meet and learn from your peers. Who Should Attend? This meeting is open to all nurse leaders from the perinatal arena: Maternal-Infant Directors and Managers as well as leaders from Antepartum, Labor and Delivery, Postpartum and Newborn Nursery. We encourage you to bring team members so you can share strategies and implement ideas when you get home. Meeting Highlights: Keynote address from Britt Berrett, PhD, President of Texas Health Presbyterian Hospital Dallas speaking on The Patient Comes Second: Leading Change by Changing the Way You Lead Are bullies operating in your unit? Renee Thompson, DNP, RN, CMSRN of RT Connections, will help you identify the different types of bullying and give you strategies to change the behavior Cutting edge thinking and practical advice from Lori Armstrong, MSN, RN, NEA-BC, Senior Vice President and CNO of Texas Children s Hospital on building a transformational leadership team in the face of labor reduction As a former CNO and career nurse leader, Ginny Beeson, BSN, MSN, NEA-BC, Captain, USN (Ret) will speak about the need for Radical Leadership during these challenging times. Radical Leadership demands hard-wired accountability and shared leadership, with a big dose of courage and executive presence! Full day pre-conference! The New Leader Boot Camp is an interactive day filled with practical information on budgeting, prioritizing quality initiatives, having difficult conversations and so much more Breakout sessions recommended by our Planning Committee that may include: Findings from the Hypertension in Pregnancy Report of the American College of Obstetricians and Gynecologists Task Force on Hypertension in Pregnancy with emphasis on successful ways to lead the change in practice New perinatal core measures from the Perinatal Care certification program that went into effect January 2014 Caring for addicted mothers and their babies, including the human genome and nursing role in history collection Solutions for effective triage Leadership challenges and success stories from hospitals that have turned around a quality or safety issue, including effective processes, tools, etc. The ups and downs on the road to Baby Friendly status Implementing AWHONN staffing standards and how to adjust for acuity Moving from traditional post partum care to couplet care: is there a choice? Caring for the complicated high risk antepartum patient Ensuring competency for fetal heart monitoring: what are the options and what does the evidence show? Plus Opportunities to share your hospitals success and relevant research as a 15-minute presenter A poster session highlighting best practices from around the country A printed, spiral-bound Attendee Directory with pictures of each attendee, their contact details, and relevant information about their hospital to make networking easy at the meeting and when you get home A year-long membership to a closed perinatal leadership listserve a safe place to ask questions, share policies and procedures, and other relevant leadership information
3 Pre-conference Faculty Planning Committee Jodi A. Coombs, RN, MBA Vice President, Women & Children s Services Doernbecher Children s Hospital, Portland, OR Conference Faculty Lori Armstrong, MSN, RN, NEA-BC Senior Vice President and CNO of Texas Children s Hospital Ginny Beeson, BSN, MSN, NEA-BC, Captain, Nurse Corps, US Navy (Ret) CEO, Beeson and Associates Washington, DC Britt Berrett, PhD President of Texas Health Presbyterian Hospital Dallas Dallas, TX Jodi A. Coombs, RN, MBA Vice President, Women & Children s Services Doernbecher Children s Hospital Portland, OR Susan Crowe, MD, FACOG Clinical Associate Professor Department of Obstetrics and Gynecology Stanford University School of Medicine Lucile Packard Children s Hospital Stanford Palo Alto, CA Beth Faulkner DNP, CCNS, RNC Maternal-Infant Clinical Nurse Specialist Lucile Packard Children s Hospital Stanford Palo Alto, CA Pamela S. Spivey, MSN, APRN, CCNS Interim Nursing Education Leadership Texas Children s Hospital, Laurel Jander, RN, BSN, NE-BC Nurse Manager Women s and Infant s Services Spectrum Health Butterworth Hospital Grand Rapids, MI Teri Kiehn, MS, RN, Operations Director Women & Newborns Clinical Programs Intermountain Healthcare Salt Lake City, UT Terri L. Major-Kincade, MD, MPH Pediatrix Medical Group, North Dallas Chair Neonatal Palliative Care Teams THR Dallas and THR Plano Annette Phelan-Backus RNC, BSN, MSN Perinatal Clinical Nurse Specialist Coordinator NICU and Labor & Delivery Disease Specific Certifications Henrico Doctors Hospital Richmond VA Meredith R. Slosberg, MBA, FACHE, CSC Deployment Leader, Organizational Effectiveness Akron Children s Hospital Akron, OH Renee Thompson, DNP, RN, CMSRN President and CEO, RT Connections, LLC Pittsburgh, PA Lori Armstrong, MSN, RN Senior Vice President and CNO Texas Children s Hospital Janis Biermann Sr. Vice President, Education and Health Promotion The March of Dimes White Plains, NY Patricia Bondurant, DNP, RN Vice President for Nursing Newborn Center, Texas Children s Hospital Elizabeth Hawn, BSN, RNC-NIC, NE-BC Director of Maternal Child Nursing Tradition Medical Center Martin Health System Port St. Lucie, FL Annette Phelan-Backus RNC, BSN, MSN Perinatal Clinical Nurse Specialist Coordinator NICU and Labor & Delivery Disease Specific Certifications Henrico Doctors Hospital Richmond VA Joan Rikli, MSN, CPNP-PC, NE-BC Director of NICU and Women s and Infants Services Spectrum Health Grand Rapids, MI Christine Young, MSN, MBA, RN Director of Nursing, Neonatal Services Akron Children s Hospital Akron, OH Catherine N. Bush, MEd, BA Vice President Synova Associates Plymouth, MA
4 AGENDA Pre-Conference Wednesday, November 12 New Leader Boot Camp Jodi A. Coombs, RN, MBA Vice President of Women and Children s Services Doernbecher Children s Hospital Portland, OR Pamela S. Spivey, MSN, APRN, CCNS Interim Nursing Education Leadership Texas Children s Hospital Healthcare is changing at a rapid pace and the role of the new nurse leader is more important than ever. New managers need to learn basic concepts related to their administrative, operational and relational responsibilities while leading in a time of rapid change. As hospitals respond to healthcare reform, nurse leaders will be increasingly accountable for managing cost while achieving high outcomes. The New Leader Boot Camp will provide a framework for success and give practical information and solutions to common problems. The entire day will be interactive with opportunities to ask questions and interact with the faculty and attendees. The New Leader Boot Camp is intended for leaders who have been in their roles for less than four years or those who might want a refresher course. Key topics will include: Review of healthcare today Review of budget basics Roles and responsibilities in day to day management of your budget Introduction to variance analysis and strategies used to develop action plans Development of strategies that shift the focus to efficient use of resources Prioritizing quality: Where do I start? Introduction to problem identification, creating effective solutions, overcoming barriers to success, and measuring effectiveness of interventions Using tools to accelerate the improvement process Best practices for holding difficult conversations with staff, families, physicians, peers and your boss Developing strategies to build resilience in you and your team Identify fundamental tools and techniques for leading change Discuss optimal team structure and leadership strategies necessary in today s healthcare climate Instill ownership and accountability for practice within your staff Come prepared to learn skills that will lead to increased confidence and success in your new role.
5 AGENDA Main Conference Thursday, November 13 Friday, November 14 Keynote: The Patient Comes Second: Leading Change by Changing the Way You Lead Britt Berrett, PhD President of Texas Health Presbyterian Hospital Dallas Dallas, TX In any business, you can t take care of customers if you don t take care of employees. Health care is no different. It s not that patients are not important. But, there is a direct correlation between employee loyalty and customer loyalty, and with more restrictive reimbursements on the horizon, the pressure will continue to rise on patient acquisition and retention. Britt will share data on the connection between employee engagement and patient loyalty, share stories of how this has worked in his organization, and give practical tools and tips to implement immediate change in your hospital. Not on My Unit: Strategies to Eliminate Bullying Renee Thompson, DNP, RN, CMSRN President and CEO, RT Connections, LLC Pittsburgh, PA Bullying in the hospital environment is a problem, whether it is peer to peer, physician to nurse, or any time one person or group negatively intimidates another. Bullying is pervasive, destructive, and negatively impacts individuals, the nursing profession, the workplace, and ultimately the patients. One reason bullying has continued to thrive is because we haven t learned how to address the problem in our work environment. We will discuss examples of bullying and strategies on how to eliminate it and create nurturing and supportive work environments. Building a Transformational Leadership Team in the Face of Labor Reduction Lori Armstrong, MSN, RN, NEA-BC Senior Vice President and CNO Texas Children s Hospital An inseparable link exists between nursing care and patient care outcomes. As the caliber of nursing care delivery increases, patient care outcomes also improve, truly making a difference in the lives of the vulnerable patients and families that are in our care. Advancing nursing care delivery is critically important to achieving and sustaining a successful healthcare system, and as a result of the Future of Nursing report, we are being called to action as a profession. Nurse leaders can and should lead this change and therefore, transformational nurse leaders must be developed. Come and find out how! Collective Mindfulness and High Reliability: Impacts on Patient Safety Jodi A. Coombs, RN, MBA Vice President, Women & Children s Services Doernbecher Children s Hospital, Portland, OR Disparate health care provider attitudes about autonomy, teamwork, and administrative operations have added to the complexity of health care delivery. It is an imperative that we stretch our mind to assess how we really address patient safety. In the last 10 years, the science of patient safety has become more sophisticated, with practical concepts identified and tested to improve the safety and reliability of care. Jodi will help connect the dots and help you become more mindful! Interdisciplinary Team Communication: A Bridge to Better Delivery of Perinatal Palliative Care Terri L. Major-Kincade, MD, MPH Pediatrix Medical Group, North Dallas Chair Neonatal Palliative Care Teams THR Dallas and THR Plano Dallas, TX This session will provide an introduction to the key components of neonatal and perinatal palliative care with a specific emphasis on the role of interdisciplinary teams in being the essential bridge for communication for this vulnerable population. As a result of this workshop, participants will receive practical tools and algorithms designed to allow for a smooth introduction to some aspect of perinatal palliative care from admission to discharge. Application of Lean System Management Principles: Creating a Model to Decrease and Eliminate Preventable Perinatal Harm Susan Crowe, MD, FACOG Clinical Associate Professor Department of Obstetrics and Gynecology Stanford University School of Medicine Lucile Packard Children s Hospital Stanford Beth Faulkner, DNP, CCNS, RNC Maternal-Infant Clinical Nurse Specialist Lucile Packard Children s Hospital Stanford This presentation will describe a hospital s journey with a national collaborative, focusing on obstetrical patients and creating a culture of safety. Lean processes will be described to build multidisciplinary improvement teams, facilitate problem identification, implementation of standards, and monitoring of change and sustaining improvements, specifically around post-partum hemorrhage care bundles.
6 AGENDA Friday, November 14 Saturday, November 15 The Journey to Joint Commission Disease Specific Certification The New Perinatal DSC Program Annette Phelan-Backus, RNC, BSN, MSN Perinatal Clinical Nurse Specialist Coordinator NICU and Labor & Delivery Disease Specific Certifications Henrico Doctors Hospital Richmond VA Ever thought about tackling the Joint Commission Disease Specific Certification? This session will help you to navigate the certification process, from meeting the general standards of certification to discussing the new Perinatal Certification that is tentatively being debuted in A Leadership Perspective on the Journey Towards Baby Friendly Designation Laurel Jander, RN, BSN, NE-BC Nurse Manager Women s and Infant s Services Spectrum Health Butterworth Hospital Grand Rapids, MI In May of 2012, Butterworth Hospital began our work towards Baby Friendly designation. We truly had no idea how challenging it would be! Our leadership team has had to address many cultural norms and biases both within our organization as well as out in our community. I will share our challenges, our learnings, as well as our successes and give an opportunity for all to participate and ask questions. You Had Me at Let s Get Started! Creating Sustainable Change from the Beginning Meredith R. Slosberg, MBA, FACHE, CSC Akron Children s Hospital Akron, OH We crave sustainable change. We want a post-change work life free of workarounds, subpar optimization and that nagging sense that we could have done more. Our project timelines are clear, roles and responsibilities clarified, equipment lists checked and re-checked, committees up and running. But how does the project side of a change initiative tie to the uncertainty, anxiety and fear that our people are feeling? And how do our people s feelings about change impact success? How do we synchronize the project AND the people for a lasting transition? This presentation will address the practical aspects of creating an early dialogue with staff around change and discuss transition planning for people as an integral part of the change initiative. Examples from current change initiatives at Akron Children s will be presented to illustrate the process. Radical Leadership Ginny Beeson, BSN, MSN, NEA-BC, Captain, US Navy (Ret) CEO, Beeson and Associates Washington, DC Radical leadership demands hard-wired accountability and shared leadership with a big dose of courage and executive presence! Ginny will inspire you with her leadership acumen and health care insite. Mining the Data to Drive Best Practices and Long Term Outcomes Teri Kiehn, MS, RN, Operations Director Women & Newborns Clinical Programs Intermountain Healthcare Salt Lake City, UT Approaching data collection can be intimidating and this presentation will break down data mining into easy actionable processes. Teri Kiehn MS, RNC from Intermountain Healthcare will provide examples of data-driven quality improvement projects, as well as suggestions on how to collect data elements that can be used to drive change and improve outcomes on your unit. Individual Presentation by Attendees Attendees are given an opportunity to submit abstracts for fifteen minute presentations. Final selections are made by the Planning Committee.
7 Registration Information The Perinatal Leadership Forum begins with an Opening Reception, Wednesday November 12, from 6-8 pm. The conference concludes Saturday, November 15 at noon. Sessions run all day Thursday with a social event in the evening and until 3 pm on Friday with a free evening to explore all the Gaylord and the Grapevine area have to offer. Breakfast and lunch are included on Thursday and Friday; breakfast is included on Saturday. The New Leader Boot Camp pre-conference takes place on Wednesday from 9 a.m. to 4:30 p.m. and includes lunch. All registrations must be completed online at by clicking on the Perinatal Leadership Forum tab and following the registration instructions. In order for your registration to be accepted, registrations must include: Completed registration form online A hospital purchase order number or full payment by credit card Completed Attendee Directory submission, including an uploaded picture Early: Before Sept. 1 Open Registration: Sept. 1 Oct. 15 Late: After Oct. 15 Registration Fees Conference Registration: $495 $575 $675 Pre-Conference Registration: $249 $269 $350 New Leader Boot Camp The 2014 Perinatal Leadership Forum has a limited enrollment. Registrations sent without payment or purchase order and the completed Attendee Directory form will not be processed. It is recommended that you make your hotel reservation when registering for the meeting as hotel rooms at the conference rate are also limited. Out of consideration to registrants, children of any age and spouses/guests may not attend the sessions. Spouses/guests may attend designated social events for additional payment Tuition includes continuing education credits, meals and breaks as indicated on the completed agenda. Please visit for more information Accreditation The Perinatal Leadership Forum is approved for approximately 14 contact hours through CA Provider C Attendees will receive a list of courses that enable course registration with additional licensing boards or associations if necessary. Method of Payment Payment may be made online with Visa, Master Card or America Express. Purchase order numbers or payment must be received to complete registration and must be paid by the registration deadlines in order to receive the discounted rates. Make checks payable to Synova Associates LLC and mail to Sexton Dr., McKinney, Texas If you have any questions concerning payment, contact Sandy Chapman at or Tax Deductibility Expenses of training, tuition, travel, lodging and meals to maintain or improve professional skills may be tax deductible. Consult your tax advisor. Cancellations Cancellations must be made in writing via to Sandy Chapman at Cancellations received before Sept. 1 will be fully refunded, minus a $25 processing fee. Cancellations made between Sept. 1 and Oct. 15 will be assessed a $75 processing fee. After Oct. 15, no refunds will be made; however, we will gladly transfer your registration to another meeting participant. If this meeting is cancelled for any reason, including labor strikes or acts of God, liability is limited to a full refund of registration fees only. Program Changes Synova reserves the right to make necessary changes in speakers, topics or schedule. Please see for the most up to date agenda. Questions? Please contact Sandy Chapman at or call/ Chrissy Burke at or
8 Registration Information (con t.) Hotel Accommodations Conveniently located between Dallas and Fort Worth, the Gaylord Texan Hotel and Conference Center is pleased to host the 2014 Perinatal Leadership Forum! This spectacular hotel overlooking beautiful Lake Grapevine is brimming with authentic Texas style and hospitality. Beneath the signature glass atriums, it offers some of the most distinctive shopping, dining and recreation options in the area to delight leisure and business travelers alike. You will be amazed at the 4.5 acres of indoor gardens and winding waterways, where you will find world-class entertainment and activities. Usher in the holiday season by viewing 1.5 million twinkling lights, 15,000 ornaments, an amazing 54-foot-tall rotating Christmas tree, and 7-foot-tall gingerbread house. Hotel Reservations A limited block of rooms is being held at a special price of $ plus occupancy and sales tax (currently 13% and 8.25%). The resort fee is included in the daily rate and includes high-speed internet access, daily newspaper, designated complimentary in-room beverages, as well as local shuttle service and Fitness Center access. Each meeting attendee is responsible for making (and cancelling if necessary) his/her own hotel reservations. To obtain the special group rate, make your reservation early and before the hotel releases our blocked rooms on October 20 th, 2014; after that date, rooms will be available if space allows. Rooms must be cancelled less than 7 days before scheduled arrival or the guest will forfeit the deposit. To make your reservations online, please click here and follow the instructions: https://resweb.passkey.com/resweb.do?mode=welcome_gi_ new&groupid= You may also call the Gaylord Texan Hotel directly at or toll free at to make your reservations. All reservations are guaranteed for late arrival. Air and Ground Transportation Travel by Air into DFW (recommended): Dallas-Fort Worth International Airport (DFW) is approximately 10 miles from the Gaylord Texan. A taxi ride will cost about $20 one way. Shuttle service and car service are available. Travel by Air into Love Field: Gaylord Texan Hotel and Convention Center is located 20 miles from Dallas Love Field Airport (DAL). A taxi ride will cost about $50 one way. Shuttle service and car service are also available. Super Shuttle Gaylord Texan Hotel has partnered with Super Shuttle to provide an economical choice for airport transportation services in their familiar blue vans. Super Shuttle saves you money by sharing the ride with other passengers when going directly to the airport, with stops at each terminal being utilized by Gaylord Texan guests. When taking Super Shuttle, please plan for a one-hour trip each way between the hotel and the airport. Upon arrival to the airport you must use the phones in Baggage Claim to call Super Shuttle for pickup. Pricing for Super Shuttle Shared Rides DFW Airport: $12 per person Love Field: $19 per person For additional information or to make a reservation, call Super Shuttle at Shuttles depart the front drive of the hotel daily between 5:00 a.m. and 6:00 p.m. The DFW shuttle departs every 20 minutes, and the Love Field shuttle departs on the hour during this time.