MODULE 5: Management Systems
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1 MODULE 5: Management Systems Main coordinator: CIRTEN Teaching unit: Politecnico di Milano Dates: June 2016 ECTS credits: 8 Teaching language: English Teaching staff: Module manager: Other teachers: Marco Ricotti Main topics: Quality Management, Project Management, Soft Skills in general, interface with Safety Authorities and Regulatory Bodies. A cross-check with TRASNUSAFE EU FP7 will be performed, where a Management System educational activity is already designed, in order to exploit possible synergies. Table 1: Course overview of Module 5 MODULE 5: Management Systems Hours GENTLE Partners 1 Quality Management 32 CIRTEN 2 Project management 30 CIRTEN 3 Soft skills 10 CIRTEN Interaction with Safety Authorities & Regulatory Bodies 8 CIRTEN
2 Teaching Methods (same for every module): The lectures are built up from parts. Every lecture hour asks 2-hour preparation, homework and examination of the student. 30minute preparation, 50minute lecture hours, 60minute study and 30minute assignment time. MD.1. Distant learning. Prepare the subjects you are going to study at the course by watching online-lectures of your lectures at the location or reading some parts of the study literature (30 minutes per lecture hour). Teachers need to prepare preparation work, online-lectures or pre-reading assignments. For examples of online-lectures see the You-Tube channel of Jan-Leen Kloosterman: MD.2. Lectures. Learning in presentations by the Professors of Nuclear Energy about different topics, processes, methods, etc. The exposition is logically structured with the aim of providing a theory concepts, show the way to solve the different types of problems, point out the stages of the processes and standard procedures, indicate the correct way of using tools and calculations. MD.2.1 On-site visits. Gain deeper and broader insight into the operation principles and other non-technical aspects (economical, environmental, societal, etc). See in real-life the things you are educated in the lectures. MD.3. Exam. At the end of each programme week multiple-choice questionnaire will be filled out to test the knowledge received that week. Teachers need to prepare one or two multiple-choice questions per lecture hour. MD.. Homework assignment. Given study material studied at home with an assignment that will be handed in through mail or with the module coordinator (per lecture hour: 60 minutes homework, 30 minutes assignment). Teachers need to prepare assignments of 30 minutes per lecture hour. Professional Education on Nuclear Energy 2 of 5
3 Study book list: Quality Management - J.R. Evans, W.M. Lindsay, The Management and Control of Quality, Thomson South-Western, International Matrix of Nuclear Quality Assurance Program Requirements, American Society for Quality Control, IAEA, Quality Management for Nuclear Power Plant Operation: A Manual, Project Management - R. Burke, Fundamentals of Project Management, Burkepublishing, A Guide to the Project Management Body of Knowledge (PMBOK Guide), Fifth Edition, Project Management Institute, R.H. Clough, G.A. Sears, S.K. Sears, Construction management, Wiley, 5 th edition, C. Hendrickson, T. Au, Project Management for construction, Prentice-Hall, J. Devgun, Managing Nuclear Projects, Woodhead Publishing Series in Energy, IAEA, Project Management in Nuclear Power Plant Construction: Guidelines and Experience, Nuclear Energy Series NP-T-2.7, Soft Skills - R. Burke, S. Barron, Project Management Leadership: Building Creative Teams, Burke Publishing, H.J. Bernardin, Human Resource Management: An Experiential Approach, McGrawHill, Professional Education on Nuclear Energy 3 of 5
4 Table 2: Lecture overview of Module 5 MODULE 5: Management Systems Hours GENTLE Partners 1 Quality Management: 32 CIRTEN Integrated management system (quality-safetyenvironment) Quality Assurance: main standards and norms 2 QA in different phases: design, manufacturing, construction, commissioning QA: Independent verification 2 QA: Audits 2 Quality Controls Type: testing (destructive, nondestructive), procedural QC QC in different phases: design, manufacturing, construction, commissioning Continuous improvement programs and safety culture 2 QC: Quality Measurement Systems 2 QC: Root Cause Identification and Corrective Action 2 QC: Employee and Supplier Involvement 2 QC: Delivery Performance Improvement 2 2 Project management: 30 CIRTEN Contract management and contract strategies planning tools, resource planning, time planning risk analysis and management progress measurement tools time management optimization techniques, fast tracking Cost control: cost estimation, contingencies and cost 6 schedule control system specific feature for Planning in NPPs 2 management of schedule changes in NPPs 2 3 Soft skills: 10 CIRTEN leadership, conflicts management team building, team working, intercultural management behavioral competence 2 Interaction with Safety Authorities & Regulatory Bodies: Licensing and safety control processes: interface with 8 SA & RB TOTAL 80 8 CIRTEN, Stakehold ers Professional Education on Nuclear Energy of 5
5 Table 3: Core learning outcomes in Module 5 MODULE5: Management Systems Knowledge (facts, principles, theories, practices) K1. Describe the quality management approach and explain its importance in an industrial/nuclear system K2. List and explain the main requirements of QA and QC systems K3. Understand the main differences between QA and QC systems in the industrial sector and in the nuclear sector K. Describe the management approach and explain its importance in an industrial/nuclear system K5. List and explain the main requirements of a planning system K6. Understand the principles of the resources, cost and time control in an industrial/nuclear K7. Understand the specific features of a nuclear planning and its management K8. Understand how to manage conflicts, team and intercultural issues K9. Understand the main requirements in interfacing Safety/Regulatory Authorities in managing a nuclear Skills (cognitive and practical) S1. Identify the main characteristics of QA and QC systems S2. Apply a QA and QC system to an industrial/nuclear S3. Compare the QA and QC requirements between an industrial and a nuclear S. Identify the main characteristics of a management system S5. Apply planning tools to an industrial/nuclear S6. Compare the management requirements between an industrial and a nuclear S7. Apply cost and schedule control tools to an industrial/nuclear S8. Identify the main challenges in a team work environment S9. Identify the key features of the interface between the quality/ management and the safety/regulatory authorities Competence (responsibility and autonomy) C1. Implement a Quality Management approach (basic features) to an industrial/nuclear C2. Implement a Project Management approach (basic features) to an industrial/nuclear C3. Address team work management and related behavioral challenges C. Address an interface process with Safety/Regulatory Authorities during licensing and safety control programmes The information presented in the previous paragraphs is only indicative of the scope and characteristics of the Professional Education on Nuclear Energy course. More detailed information about the course and modules will be disclosed in due time. The content of this document reflects only the views of the author(s). The European Union is not liable for any use that may be made of the information contained therein Professional Education on Nuclear Energy 5 of 5
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