Get Savvy: Your Guide to Evaluating Talent Management Solutions
|
|
- Dominick Walker
- 8 years ago
- Views:
Transcription
1 Get Savvy: Your Guide to Evaluating Talent Management Solutions Have you ever felt dizzy from so-called vendor blur? With so many talent management solutions available today, it s become much more challenging to tell the differences between them all. So what s a smart buyer to do? Get savvy to the sales mumbo-jumbo and start asking the real questions: 1
2 1 Integration How many user interfaces are there? A truly unified system will have a single user interface with one login, not two or three. Users should be able to go to one place to login and access all information. Does the system offer more than good looks? Some providers are quick to offer a pretty interface that disguises a slew of messy components. Find out what s really underneath by taking a closer view of the data and software architecture. This is a great time to bring in your IT team for an expert opinion. Is the system intuitive? An interface that requires neverending clicks and induces carpal tunnel to access data is a nightmare. What good is talent management software if no one wants to actually use it? 2 Reporting How easy is it to view the data you need in the format you want? Reporting is the lifeblood of your organization. Quick access to your data in a sensible, logical format is critical to driving better business decisions, in less time. Can you segment and sort down to organizational units (OUs)? Accurate reporting is dependent on being able to slice and dice data based on how your business and employee framework are structured, down to brand, location, state, function, and department. For example, a large retailer needs to be able to see how different divisions are performing without any clicking shenanigans. Is data in several databases or just one? Reports should seamlessly integrate data from all modules. Is it possible to see learning, performance, and other metrics together and in relation to each other? Ideally, data should be neatly housed in one powerful database. Is data normalized or is it inconsistent? A comprehensive system will allow you to enter a simple field in one place, like hire date, and automatically modify it anywhere else, so your data always tells the same story. 2
3 3 Support What does the customer service framework look like? Vendors interested in long-term partnerships will connect you with a dedicated account manager. The really good ones will also provide a client success manager whose sole focus is to help you get the most out of the system and evolve your talent strategy over time. Who implements the system? Implementation should be always be handled by the vendor or the vendor s trusted partners. Beware the company that farms implementation out to the highest bidder, a decision that favors the vendor, not your success. How long will it take to get answers to your most pressing questions? Waiting days or weeks for answers from support is a disaster for productivity. Having access to one dedicated care team is critical to both user adoption and a consistent return on investment. 4 Flexibility Is the system truly configurable? Your business is unique. So why use a talent management system that assumes you re like everyone else? A truly configurable system adapts to your strategy and maps to your existing processes not the other way around. And keep in mind, configurable is not the same thing as customizable, which is where vendors charge you an arm and a leg for changes. How difficult and expensive is it to change things down the road? Change happens, companies grow and shift. What happens if you need to alter your process? Ask what the cost will be if you make changes down the road. The best vendors will be flexible enough to grow with your business. Be wary if you hear the murmur of additional dollar signs. 3
4 5 Upgrades (Releases) Are releases free and pain free? Releases can be a double-edged sword: more capability is great, but sometimes extra power comes at a tremendous time and financial cost. Releases should be seamless for your IT team and your wallet. Is feedback considered when making improvements? Smart vendors will engage clients in improvements. Make sure the vendor will consider your feedback on upcoming changes. Will there be regular releases? There s nothing worse than implementing a system only to discover the product is headed for the software graveyard. Make sure your vendor can share a roadmap of anticipated releases. What is the vendor s product focus? A vendor focused on managing multiple HR/ERP products could spell trouble. Numerous, disparate products may result in your talent software getting less attention specific to improvements and customer service. Note this as well: an update in their ERP software might adversely affect their talent bolt-ons. 6 Focus and Viability Is the vendor focused on product acquisitions or their customers? A vendor focused on gobbling up companies to expand market share can t simultaneously concentrate on your needs. They become too distracted with juggling multiple products and teams, causing reporting and integration issues to sprout under the surface. Make doubly sure you do your due-diligence here. The right talent management solution will put your success as priority one. If the vendor is in the process of an acquisition, what s the scoop on their executive, sales, and R&D teams? During acquisitions, these teams are either terribly in flux or have their hands tied, which means your improvement requests and support tickets are put on ice. Consider, too, if any major auditors, the CFO, or members of finance have resigned recently, as change-ups in leadership can point to instability. 4
5 7 Sales Process How many teams does the vendor bring to calls? How a vendor handles the sales process is a sign of what s going on beneath the surface. If the process is disconnected and unorganized, it likely indicates the entire company isn t on track. A cohesive company and product will rely on a single sales team. Does the vendor listen to what you really need? Sales should do more listening than talking to ensure they understand your challenges and how to address them. Does the vendor push other products that aren t relevant to your needs? Beware the pushy rep who insists you need the whole kitchen sink. A great vendor won t suggest irrelevant add-ons just to increase their sale. 8 Price Gouging Were prices dropped too eagerly? Companies that quickly slash their prices during negotiations are usually just after your good looks, i.e., they just want your logo on their website. But flattery can t help you solve your talent management challenges, especially if the software isn t what you really need. Is the software free? You get what you pay for. Sure, free may cost you nothing in product fees but it s guaranteed to cost you dearly in time, labor, and energy. Vendors who want your business solely to boost their cloud market share aren t really invested in your success. Outstanding customer support, unified functions, and ongoing innovation things that cost money are keys to developing, executing, and managing your strategy. Cornerstone OnDemand is a leader in cloud-based applications for unified talent management. Our solutions help organizations recruit, train, manage and connect their employees, empowering their people and increasing workforce productivity. For more information about Cornerstone, visit: cornerstoneondemand.co.in 2015 Cornerstone OnDemand, Inc. All Rights Reserved. csod - - India -7/2015 5
talent mayhem...or talent management?
talent mayhem...or talent management? vs HR Generalist HR SPecialist What s the Difference? HR generalists are the proverbial jack of all trades, master of none. Their core areas of business are ERP, payroll
More informationTHE CORNERSTONE DIFFERENCE
THE CORNERSTONE DIFFERENCE INTRODUCTION In a market that has markedly shifted over the last few years towards large, generalist ERP suites and mixed delivery models, it has become quite clear that Cornerstone
More informationDelivering Value to the Business. Why Your Current HR Systems Hold You Back
Delivering Value to the Business Why Your Current HR Systems Hold You Back Delivering Value to the Business Why Your Current HR Systems Hold You Back When your Human Resources organization directly contributes
More informationOracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud
D R A F T Oracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud April 5, 2012 Oracle is currently reviewing the existing Taleo product roadmap
More informationThe Future of Recruiting Experience a Complete Talent Acquisition Transformation
The Future of Recruiting Experience a Complete Talent Acquisition Transformation Are you still stuck in the Recruiting Past or are you ready for the Future of Recruiting? If your organization isn t recruiting
More informationReady, Set, Go! A Game Plan for Talent Management in the Midmarket
Ready, Set, Go! A Game Plan for Talent Management in the Midmarket Introduction Organizations that have survived the global economy of the past few years have experienced the new business reality: the
More informationIs Cloud Accounting Right for Your Business? An Educational Report
Is Cloud Accounting Right for Your Business? An Educational Report One of the most exciting changes in the accounting industry is cloud accounting. The concept is easy to grasp: cloud accounting simply
More informationStrategic Employee Onboarding: First Impressions Are Everything
ONBOARDING Strategic Employee Onboarding: First Impressions Are Everything Cornerstone OnDemand Whitepaper Series 2007 Cornerstone OnDemand, Inc. All Rights Reserved. Table of Contents Onboarding: More
More informationSmooth Flying Ahead: Safe Passage to Oracle ERP in the Cloud
Smooth Flying Ahead: Safe Passage to Oracle ERP in the Cloud 2 Smooth Flying Ahead: Safe Passage to Oracle ERP in the Cloud For a potential means of growing their businesses while keeping operating expenses
More information10 Critical Requirements for Cloud Applications. How to Recognize Cloud Providers and Applications that Deliver Real Value
10 Critical Requirements for Cloud Applications How to Recognize Cloud Providers and Applications that Deliver Real Value 1 10 Critical Requirements for Cloud Applications How to Recognize Cloud Providers
More informationTalent Management: Why It s Critical for Business Success
Talent Management: Why It s Critical for Business Success Integrated talent management drives measurable results by aligning employee development to your business goals. Learn how. Contents Aligning Individual
More information10 Critical Requirements for Cloud Applications:
10 Critical Requirements for Cloud Applications: How to Recognise Cloud Providers and Applications that Deliver Real Value 10 Critical Requirements for Cloud Applications: How to Recognise Cloud Providers
More informationKey questions to ask your LMS vendor
Key questions to ask your LMS vendor Learning in the workplace is changing While traditional companies may still rely primarily on instructor-led training, future-forward organizations are finding new,
More informationINTRODUCING TALEO 10. Solutions Built for the Talent Age. Powering the New Age of Talent
TALEO10 TA LEO.COM Solutions Built for the Talent Age Business value is no longer defined by tangible assets. It s powered by people and ideas. Competitive advantage comes from superior talent driving
More informationATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System
ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of
More informationHow to Drive An Effective Demand Generation Strategy
Thought Leadership Article Channel Demand Generation How to Drive An Effective Demand Generation Strategy It s no secret: B2B buying patterns are changing. In the past, buyers had few options to acquire
More information7 Deadly Sins of the DIY Cloud
7 Deadly Sins of the DIY Cloud Uncovering the Hidden Impact of Custom App Development in the Cloud The Do-It-Yourself Cloud Revolution Cloud computing has brought a revolution to application development.
More informationAn Introduction To CRM. Chris Bucholtz
Chris Bucholtz Contents Executive Summary...3 Introduction...4 Why CRM?...4 The Top 6 Things CRM Can Do For You...5 Creating A Standardized Process...5 No More Weekly Status Reports...5 Automate Your Unique
More informationTalent DNA that drives your business
Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment
More informationCloud Computing: What is it? And how can it transform your finance organization?
Cloud Computing: What is it? And how can it transform your finance organization? Agenda Cloud Basics The Strategic Shift for CFOs How the Cloud Enables the Transformation Takeaways 2 3 The Cloud Impacts
More informationMust-Know Guide to Buying a Time Clock
Must-Know Guide to Buying a Time Clock The definitive time clock buyer s guide covering key issues such as cost, real-time data integration, ease-of-use, deterring time theft, and maintenance. If you re
More informationIMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER SELF-SERVICE
IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER WHAT IS UNIFIED OMNICHANNEL CUSTOMER? OUR STORY As veterans of the software and customer service industries, we shared the same pains as
More informationThe Gotchas of Cloud-Based
leading thoughts / may 2013 The Gotchas of Cloud-Based Contact Center Solutions Take a dose of caution when moving to a cloud-based solution. Lessons learned from early adopters. By Ken Barton, Strategic
More informationHOW TO RIDE A 10-PERSON BICYCLE Improving Employee Engagement in Real-Time
HOW TO RIDE A 10-PERSON BICYCLE Improving Employee Engagement in Real-Time Remember when you were learning to ride a bike? Some people used training wheels. Others had someone holding onto the back of
More informationThe Case AGAINST. Virtualization
Don t Be a Puppet of Your Backup Strategy Are you in control of your backup strategy or is your backup strategy in control of you? 7 Technology Circle Suite 100 Columbia, SC 29203 Phone: 866.359.5411 E-Mail:
More informationA Buyer s Guide to Enterprise Performance Management Suites
White Paper A Buyer s Guide to Enterprise Performance Management Suites Seven Key Requirements in Choosing an EPM Solution Table of Contents Seven key requirements to evaluate in an EPM solution 3 1. Breadth
More informationThe Ecommerce Edge: The Benefits of an Integrated Business Management Software Suite
The Ecommerce Edge: The Benefits of an Integrated Business Management Software Suite Overcoming the Barriers of Stand-alone Ecommerce Applications A White Paper for Today s Growing Ecommerce Businesses
More informationThe Digital Business Era Is Here
The Digital Business Era Is Here 5 keys to transforming your business for speed, agility and innovation The business world is changing dramatically. Customer and partner expectations are higher than they
More information5elements that make up the best. Applicant Tracking Systems. powered by:
5elements that make up the best Applicant Tracking Systems powered by: Sean Pomeroy CEO of Visibility Software Can we talk? I see so much happening that is innovative in the ATS space and I know from experience
More informationIs Your Marketing Head in the Cloud?
22 Oct 2012 Vol. 11, No. 9 Published by VirSci Corp. www.pharmamarketingnews.com www.virsci.com Is Your Marketing Head in the Cloud? The Appature Nexus Marketing Cloud Software Platform Author: John Mack
More informationEMPOWERING THE MOBILE WORKFORCE: HOSTED VOICE SOLUTIONS HELP BOOST PRODUCTIVITY AND CUSTOMER SERVICE
EMPOWERING THE MOBILE WORKFORCE: HOSTED VOICE SOLUTIONS HELP BOOST PRODUCTIVITY AND CUSTOMER SERVICE Technology may be bringing the world closer together, but it is also enabling workers to spread their
More informationNavigating The Cloud: A Primer For Understanding Cloud Computing. White Paper: 2012
Navigating The Cloud: A Primer For Understanding Cloud Computing White Paper: 2012 Cloud Computing: Modern Solutions for Today s Businesses What Do You See In The Cloud? For most people, looking up at
More informationOracle Buys MICROS Systems Adds Innovative Hospitality and Retail Technology Vendor to Expand Oracle into More Industries
Oracle Buys MICROS Systems Adds Innovative Hospitality and Retail Technology Vendor to Expand Oracle into More Industries September 8, 2014 Copyright 2014 Oracle and/or its affiliates. All rights reserved.
More informationHow To Fix A Broken Performance Management Program How Leading Organizations are transforming Performance Management to maximize Business Value
Orange County Convention Center Orlando, Florida June 3-5, 2014 How To Fix A Broken Performance Management Program How Leading Organizations are transforming Performance Management to maximize Business
More informationRecruitment Software 101
Recruitment Software 101 What is Talent Acquisition? Once upon a time, personnel departments existed to simply find warm bodies to fill vacancies. Today, the best companies realize that success requires
More informationBuilding the Digital HR Organization. Accenture and SuccessFactors on the changing nature of HR
Building the Digital HR Organization Accenture and SuccessFactors on the changing nature of HR More than ever, HR has to contend with changing business demands and an evolving workforce. At the same time,
More informationFREE Small Business Advisory Guide: The 7 Most Costly Mistakes Companies Make When Choosing A New Phone System And How To Avoid Them
FREE Small Business Advisory Guide: The 7 Most Costly Mistakes Companies Make When Choosing A New Phone System And How To Avoid Them This exclusive insider s report will reveal: Ten critical questions
More informationDigital Methodologies & Efficiencies that Empower your Business
Digital Methodologies & Efficiencies that Empower your Business 1.888.380.9439 www.freshfocusmedia.com 1 Welcome to Fresh Focus Media Strategy Creative Design Development Execution Our Core Focus: Fresh
More informationOracle Buys Eloqua. Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences
Oracle Buys Eloqua Adds Leading Modern Marketing Platform to the Oracle Cloud to Help Companies Deliver Exceptional Customer Experiences February 8, 2013 1 Cautionary Statement Regarding Forward-Looking
More informationYOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO GET YOUR NONPROFIT STARTED WITH CRM
YOUR COMPLETE CRM HANDBOOK EVERYTHING YOU NEED TO GET YOUR NONPROFIT STARTED WITH CRM Introduction WHAT IS CRM? CRM is much more than a buzzy acronym that s been tossed around the business and sales world
More informationYour Complete CRM Handbook
Your Complete CRM Handbook Introduction Introduction Chapter 1: Signs You REALLY Need a CRM Chapter 2: How CRM Improves Productivity Chapter 3: How to Craft a CRM Strategy Chapter 4: Maximizing Your CRM
More informationBPM vs. SharePoint: Which is Right for Your Business
Gain a high level comparison between Business Process Management (BPM) platforms and SharePoint to better establish the proper software fit for your enterprise. BPM solutions and SharePoint are often viewed
More informationShow Me the Money! A Guide to Creating a. Scalable Sales. (http://labs.openviewpartners.com) (http://labs.openviewpartners.
(http://labs.openviewpartners.com) (http://labs.openviewpartners.com/about/) Home (http://labs.openviewpartners.com) HR & People (/category/hr-people/) Show Me the Money! A Guide to Creating a Scalable
More informationHosted Contact Center Solutions
Hosted Contact Center Solutions Setting the Record Straight Donna Fluss President & Founder DMG Consulting, LLC Table of Contents Summary... 3 Introduction... 4 Concern #1: Hosting is only for small contact
More informationConvergence of Age, Talent & Technology for Employers' Future Planning
Convergence of Age, Talent & Technology for Employers' Future Planning Jason Averbook, Co-founder & CEO, Knowledge Infusion OCTOBER 17, 2011 Coordinates Jason Averbook 925/922-2266 Jason.averbook@knowledgeinfusion.com
More informationHow to Select a Lifecycle Marketing Automation Solution
How to Select a Lifecycle Marketing Automation Solution rightoninteractive.com It s a brutal world out there for marketers. After years of having budgets slashed, it doesn t look like it s getting better.
More informationAnalytics For Everyone - Even You
White Paper Analytics For Everyone - Even You Abstract Analytics have matured considerably in recent years, to the point that business intelligence tools are now widely accessible outside the boardroom
More information10 THOUGHTS ON EVALUATING A FIELD SERVICE AUTOMATION SOLUTION
WHITE PAPER 10 THOUGHTS ON EVALUATING A FIELD SERVICE AUTOMATION SOLUTION INTRODUCTION The availability, low cost and ubiquity of mobile devices and mobile networks has fostered a revolution in how field
More informationLanding Page Software
strategy guide The Landing Page Software Buyer s Guide Turning click throughs into breakthroughs. Managing a landing page program In many marketing organizations landing pages are a critical part of their
More informationTop 10 Ways. Operational Software Can Boost a Contractor s Bottom Line
Top 10 Ways Operational Software Can Boost a Contractor s Bottom Line Top 10 Ways Operational Software Can Boost a Contractor s Bottom Line Switching to a new operational software solution is a big step
More informationUnleash your intuition
Introducing Qlik Sense Unleash your intuition Qlik Sense is a next-generation self-service data visualization application that empowers everyone to easily create a range of flexible, interactive visualizations
More informationThe evolution. of the IT manager
The evolution of the IT manager The move to service management Executives are turning more and more to IT to help their business swiftly adapt its processes to accommodate changing market conditions. Within
More informationPowering the Transition to Profitable Growth
BEST PRACTICES GUIDE Committing to Change: Powering the Transition to Profitable Growth To unleash your construction company s full sales and profit potential, you must transition from an informal business
More informationAdvance your CPQ selling process. Table of Contents. Product Brief Grow your business with product configuration management
Product Brief Grow your business with product configuration management Advance your CPQ selling process Your innovation and acquisitions result in more product variety, more options, and more customizations
More informationThe Search for the Intelligent, Integrated LMS
The Search for the Intelligent, Integrated LMS By Kathleen Waid The pressure to implement an enterprise learning ecosystem that s intuitive, yet engaging, prescriptive, yet user-driven, is on! Did you
More informationSmart Track s ATS Functionality
Businesses recognize that their most valuable resource is the people. With the demand for skilled talent continuously growing, it s a competitive necessity to have the best processes in place to attract,
More informationQUICK FACTS. Delivering Superior IT Support Services for a Video Game Maker TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Information Technology, Network Infrastructure Services Support Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Video and consumer entertainment Revenue:
More informationTapping into the Recruiting Power. Employees. Tapping into the Recruiting. of Existing. Employees. a Recruiting Trends white paper, sponsored by
Tapping into the Recruiting Power of Existing Power Employees Tapping into the Recruiting of Existing Employees a Recruiting Trends white paper, sponsored by Tapping into the Recruiting Power of Existing
More informationAn Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth
SAP for Mining Solutions An Enterprise Resource Planning Solution (ERP) for Mining Companies Driving Operational Excellence and Sustainable Growth 2013 SAP AG or an SAP affi iate company. All rights reserved.
More information5 Reasons Your Phone System May Be Outdated
Reasons Your Phone System May Be Outdated Reasons Your Phone System May Be Outdated Can your phone system fully support your business? It better. It s the communications hub that empowers your workers.
More informationCustomer Relationship Management
P R I S M Invoice Campaign Delivery Sales Order CRM Lead Opportunity Purchase Order Quote Customer Relationship Management PRISM SalesPRO - CRM. DONE SIMPLY. Reports & Dashboards E-mail Campaigns CRM Automatic
More information10 things you should look for. Choosing HR software
10 things you should look for Choosing HR software Introduction Selecting a new piece of HR software can be a daunting task. There s a lot to think about. At the end of the day, the chosen software won
More informationCASE STUDY. MatrixOneSource Provides High-Touch Customer Service Using 8x8 Integrated Solutions. MatrixOneSource, business process outsourcing
MatrixOneSource Provides High-Touch Customer Service Using 8x8 Integrated Solutions MatrixOneSource, business process outsourcing 8x8 s Integrated Unified Communications and Contact Center Enable BPO Service
More informationSaaS vs. ASP. Learn.com. White Paper
Learn.com SaaS vs. ASP TM The Knowledge Platform Introduction As the momentum for software-as-a-service (SaaS) continues to grow, many vendors are rushing to claim that they offer SaaS solutions. Unfortunately,
More informationHow To Help Your Business Succeed
Brochure Customer Center of Excellence Through s global Customer Center of Excellence our customers are maximizing the value of their Talent Systems to engage employees and drive business outcomes. The
More informationModel-driven Business Intelligence Building Multi-dimensional Business and Financial Models from Raw Data
Model-driven Business Intelligence Visual analytics software receives a lot of well-deserved attention these days because it has advanced to the point where it allows business users to make sense out of
More informationTop 5 Analytics Applications in Financial Services
Top 5 Analytics Applications in Financial Services Learn how you can boost your bottom line, manage risk, and take action on your insights with the world s most comprehensive analytics platform. 5 game-changing
More informationThe Performance Review Process: Facts and Fiction. Background
The Performance Review Process: Facts and Fiction Background Impact Achievement Group conducted a survey in Q2 2011 using a 10-point scale designed to measure the effectiveness of managers and supervisors
More informationCeridian HRevolution. Flexible Benefits
Ceridian HRevolution Flexible Benefits HR, Payroll, and everything in between Welcome to Ceridian HRevolution Ceridian HRevolution is our next-generation solution for managing your people. Add value to
More informationScheduler. What Makes Us Different? powered by CloudCords. Automate and Transform Branch Staff Optimization. Achieve Target Service Levels
Automate and Transform Branch Staff Optimization Achieve Target Service Levels Increase Workforce Productivity Improve Employee Retention Kiran Analytics Scheduler is used by retail banks for shift planning
More informationDRIVING SUCCESS YOUR MUST-KNOW GUIDE TO BUYING A TIME CLOCK
DRIVING SUCCESS YOUR MUST-KNOW GUIDE TO BUYING A TIME CLOCK IME CLOCKS Introduction If you re like most of us, buying a new time clock for your business is not something that you do often. In many cases,
More informationBoosting Customer Loyalty and Bottom Line Results
Boosting Customer Loyalty and Bottom Line Results Putting Customer Experience First in Your Contact Center TABLE OF CONTENTS Meeting Today s Customer Expectations...1 Customer Service is an Ongoing Experience...2
More informationAvoiding Day Two Regret: A Primer for Buyers of Business Phone Systems
Avoiding Day Two Regret: A Primer for Buyers of Business Phone Systems A PUBLICATION BY: Great things are happening in business communications mobile apps and cloud computing are dramatically expanding
More informationBEST PRACTICES: How to Evaluate Software Demonstrations
BEST PRACTICES: How to Evaluate Software Demonstrations Get Organized to Stay in Control Reviewing demonstrations is perhaps the most critical component of the software selection process. This is where
More informationInfor Human Capital Management Talent DNA that drives your business
Infor Human Capital Management Talent DNA that drives your business 1 Infor Human Capital Management Align your talent DNA and business strategy to achieve real success Accelerate your business with a
More informationTransforming Customer Data into Customer Journeys. Using Sales Cloud and Marketing Cloud to Personalize Every Interaction
Transforming Customer Data into Customer Journeys Using Sales Cloud and Marketing Cloud to Personalize Every Interaction Table of Contents Enable the Single View of the Customer 4 Facilitate Customer Journeys
More informationRetail: Tips for Reducing Recruitment Costs Increase Your Hiring Performance while Decreasing Cost-to-Fill
Retail: Tips for Reducing Recruitment Costs Increase Your Hiring Performance while Decreasing Cost-to-Fill Recruiting in retail presents some pretty big challenges compared to other industries. Known for
More informationSage 300 ERP 2014 Get more done.
Sage 300 ERP 2014 Get more done. Get more done by connecting your business, providing a better customer experience, and increasing revenue. New web and mobile functionality: driving better customer experiences
More information8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE
8 THINGS TO CONSIDER WHEN SELECTING INCENTIVE COMPENSATION MANAGEMENT (ICM) SOFTWARE Implementing an automated Incentive Compensation Management (ICM) solution is a key element in optimizing sales force
More informationThe Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance
The Coaching Playbook Your Must-Have Game Plan for Maximizing Employee Performance CONTENTS Coaching Overview What is Coaching? Coaching Categories Coaching Relationships Who Can Be a Coach? Coaching Personas
More informationERP Software and Your Business
CRM-ERP.com ERP Software and Your Business Choosing and Implementing the ERP Software Solution that Provides the Most Benefit to Your Company White Paper June 2008 ERP Software and Your Business Choosing
More informationLOUD IN THE CLOUD. Customer Spotlights: Retail/Consumer Goods
LOUD IN THE CLOUD Customer Spotlights: Retail/Consumer Goods Vol.1 June 2015 Contents at a glance Introduction...1 Customer quotes...2 Case studies...3 AMWAY: With SuccessFactors, Amway becomes a unified
More informationwhen it comes. Benjamin Disraeli to be ready for opportunity The secret of success is What is CRM? Why CRM? About Agiline CRM
What is CRM? Customer Relationship Management (CRM) is a strategy and a corporate philosophy that puts the customer at the center of business operations so as to increase profits by improving customer
More informationThere are three main types of products based on VoIP technology that are available to you. They are:
A small business has many priorities things such as finding new customers, recruiting and retaining talented employees, keeping ahead of the competition and managing costs are a few that leap to mind.
More informationMoving to a New Business Phone System
Moving to a New Business Phone System BroadSoft White Paper 2015 BroadSoft. All Rights Reserved. OneCloudNetworks is an authorized BroadSoft Service Provider Introduction Phone systems have been installed
More informationThree Ways You Can Get More Referral Business
Three Ways You Can Get More Referral Business Jeff Hartman Product Manager One of the best parts of having loyal, long-term customers is, of course, referral business, but getting more referral business
More informationBREAKING UP With Your Recruitment
a Research ebook by: 5 Steps to Help You Win Over Key Stakeholders and Switch to a Talent Acquisition Software Suite WHY SWITCH? B2C technology trends in social media, mobile, and video have caused disruption
More informationSaaS casts shadow over licensed software
Sponsored editorial SaaS casts shadow over licensed software 1 SaaS casts shadow over licensed software Helen Castell talks with Kitt Carswell, senior offering manager and vice-president, trade and supply
More informationBest Practices for a Lead Management Strategy
Best Practices for a Lead Management Strategy Table of Contents Introduction Chapter 1: Define Your Lead Management Process Chapter 2: Include All Demand-Generation Stakeholders Chapter 3: Create Buyer
More informationHosted Contact Center Quick Guide
Hosted Contact Center Quick Guide 4/2/15 2014 EarthLink. Trademarks are property of their respective owners. All rights reserved. 2 Hosted Contact Center Customers Business Challenges Need to support multi-channel
More informationExperience Business Success Invest in Microsoft CRM Today
Experience Business Success Invest in Microsoft CRM Today Published: August 2005 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed
More informationHalloran Consulting Group Improves Productivity with PGi s Online Meetings
Halloran Consulting Group Improves Productivity with PGi s Online Meetings 1 HALLORAN CONSULTING GROUP IMPROVES PRODUCTIVITY WITH PGi S ONLINE MEETINGS Halloran Consulting Group provides focused and systematic
More informationUnderstanding the Benefits of Unified Communications
Understanding the Benefits of Unified Communications Overview Increasing operating efficiencies is more important than ever in today s business. Competitive pressures force organizations to improve processes
More informationResource Article Talent Management: Seven Keys to Success
Resource Article Talent Management: Seven Keys to Success Talent management: seven keys to success. Lee Iacocca is quoted as saying In the end, all business operations can be reduced to three words: people,
More informationThe Freedom to Run Your Business Your Way
The Freedom to Run Your Business Your Way Eliminate the Risk and Expense of Customising ERP The Freedom to Run Your Business Your Way Eliminate the Risk and Expense of Customising ERP Customisation is
More informationCRM SOFTWARE EVALUATION TEMPLATE
10X more productive series CRM SOFTWARE EVALUATION TEMPLATE Find your CRM match with this easy-to-use template. PRESENTED BY How To Use This Template Investing in the right CRM solution will help increase
More informationThe HR REVOLUTION BOARDROOM FROM BACKROOM TO THE
The HR REVOLUTION FROM TO THE There is a revolution happening. The profession of Payroll and HR, once seen as an administrative function and relegated to the back office, is being called upon to move into
More informationHow to Prepare for a WMS Software Evaluation Process
How to Prepare for a WMS Software Evaluation Process 15 Ways You Can Prepare Your Business for a WMS System Search If your company is starting to search for a new warehouse management system, take heart.
More informationG&A Onboarding. G&A Partners Human Capital Solutions
G&A Onboarding G&A Onboarding streamlines new hire procedures and alleviates the administrative paper chase by providing new workers and their managers online access to all necessary employment forms,
More information