Improving Public Health thru Mobility Management Connecting Transportation to Health: Rides to Wellness

Transcription

1 Improving Public Health thru Mobility Management Connecting Transportation to Health: Rides to Wellness Judy Shanley, Ph.D. Asst. Vice President, Education & Youth Transition Co-Director, National Center for Mobility Management Easter Seals, Chicago, IL Rich Weaver Director of Planning, Policy, and Sustainability American Public Transportation Association Washington, DC

2 Learning Objectives Enhance understanding of mobility management Learn about Rides to Wellness and healthcarechallenge grant work Leverage community and national resources from NCMM

3 What is Mobility Management Mobility management is an approach to designing and delivering transportation services that starts and ends with the customer. It begins with a community vision in which the entire transportation network public transit, private operators, cycling and walking, volunteer drivers, and others works together with customers, planners, and stakeholders to deliver the transportation options that best meet the community s needs.

4 What Services Can be Included in Mobility Management Systems Its about Connections Fixed route bus, rail, trolley Shared vehicle such as Zip Car Shared ride ride boards, slug lines Feeder systems Volunteer driver programs Paratransit door to door Bike share Pedestrian programs

5 Why is Coordination Important?

6 Why?

7 And This is Why

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9 Mobility Management Applied to Healthcare - Rides to Wellness

10 Why Focus on Healthcare? Preventable hospital readmissions are a significant avoidable cost in the U.S. health care system, costing an estimated $25 billion annually. Why? Poor discharge procedures and inadequate follow-up care, nearly one in every five Medicare patients discharged from the hospital is readmitted within 30 days. Across all insured patients, the preventable readmission rate is 11 percent, while the rate for Medicare patients is 13.3 percent

11 Some more Whys Too often people cannot access preventative services, may stay in a hospital longer than necessary or rehabilitate in an expensive institutional setting due to lack of transportation. A holistic approach to wellness emphasizes access to all elements of community living that give an individual life satisfaction connecting socially, taking advantage of recreation/leisure activities, education, employment, housing, community services and supports along with healthcare.

12 Overview of the Healthcare Access Mobility Design Challenge

13 About the Design Challenge 16 community-level teams total Competitively selected Teams will work during 6 months to design a ready-to-launch responsive and sustainable solution NCMM provides teams with Guidance and support, and Up to $25,000 in grant dollars

14 Four Challenge Areas 1. Access to preventive care, primary care, and/or health education opportunities 2. Access to ongoing dialysis treatment 3. Access to post-hospitalization medical appointments, rehabilitation therapy, and other services to help people avoid re-hospitalization 4. Access to behavioral health treatment

15 During the 6-month Design Challenge Each selected team will work through a 2-phase process Goal: Prepare 1 healthcare access solution for implementation Phase 1: May to July -- Begin with 2 proposed solutions Learn about each solution through conversations with partners and potential customers Strengthen each solution using results from feedback and other research Phase 1 concludes with the team forming a single solution to take into Phase 2

16 Phase 2: August through October -- Begin with single solution Learn about the solution through conversations with partners and potential customers Strengthen the solution using results from conversations and other research Prepare a business plan that provides a roadmap for customer outreach and marketing, operations, and financial sustainability Prepare and deliver a presentation a pitch describing the solution Grantees may be testing the solution with actual customers

17 Purpose of Two Phases Each community gains confidence that it has crafted a solution that: Goal 1: Will be wanted and used by customers Goal 2: Can be operationally and technologically feasible Goal 3: Can be financially launch and sustained

18 The National Center for Mobility Management Partners with the Federal Transit Administration to Support this Work The mission of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and advance health, economic vitality, selfsufficiency, and community.

19 About the NCMM National Technical assistance center Launched in early 2013 Jointly operated by three national organizations: Easter Seals American Public Transportation Association Community Transportation Association of America Through a cooperative agreement with the Federal Transit Administration, U.S. DOT

20 NCMM Supports the Goals of Mobility Management Creating partnerships between a diverse range of community organizations (public, private, non-profit, for-profit, etc.) to ensure that transportation resources are coordinated effectively. Using these partnerships to develop and enhance travel options for customers in the community or region. Developing ways to effectively communicate those options to the public to inform customers decision-making, focusing on enhancing customer service.

21 Mobility Management Makes Sense Demand. Numbers of riders increasing. Flexibility. Public transit recognizes the importance of multi-modal services. Quality of Life. Connections with health, employability, and livability especially for Veterans. Economic. Market-driven services, improves efficiency. Customer-Focused. Involving riders and other community members in the design of services results in services community members want and will use.

22 Leverage Resources through Mobility Management & NCMM

23 Ways for you to be Involved Key Activities Implement communications and outreach Website, Newsletter, LinkedIn, Webinars Create technical assistance and training network for mobility management leaders and practitioners Identify and document promising practices in mobility management

24 Region 1: Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont Judy Shanley, Region 2: New York, New Jersey, Virgin Islands, Carolyn Jeskey, Region 3: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia, Rich Weaver, **Region 4: Alabama, Florida Georgia, Kentucky, Mississippi, North Carolina, Puerto Rico, South Carolina, Tennessee, Julie Dupree, Region 5: Indiana, Illinois, Minnesota, Michigan, Ohio, Wisconsin, Judy Shanley,

25 Region 6: Arkansas, Louisiana, New Mexico, Oklahoma, Texas, Charlie Dickson, Region 7: Iowa, Kansas, Missouri, Nebraska Julie Dupree, Region 8: Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming, Amy Conrick, Region 9: Arizona, California, Hawaii, Nevada, Guam, American Samoa, Northern Marianas, Amy Conrick, Region 10: Alaska, Idaho, Oregon, Washington, Rich Weaver,

26 Learning from Each Other Mobility Management Information Practices (MMIP)Database Judy L. Shanley, Ph.D. Asst. VP, Education & Youth Transition, Easter Seals Co-Director, NCMM

27 The Difficulty in Finding Mobility Management Practices

28 Not Sure if a Practice is Appropriate?

29 Not Enough Information to Make a Decision?

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32 Users can search by FTA region, state, city, community size, or focus of mobility management practice.

33 Stay Current with NCMM Follow us on Twitter: Sign up for NCMM s e-newsletter and regular updates on important topics. Read our latest blog entry or newsletter, or listen to a podcast or recorded webinar

34 Additional Resources Transitplannning4all.org 34

35 If you always do what you ve always done, you ll always get what you ve always got. In Fierce Conversations, By Susan Scott

36 Thoughts, Ideas, Questions?

37 Judy Shanley, Ph.D Rich Weaver,