Wednesday, January 8, 2014

Transcription

1 January 2014 Volume XXII Number I Kick-Off The New Year With EBCA Staples To Return for Legal Review at January 8, 2014 EBCA Since 1993 with East Bay! Join the EBCA for the first luncheon meeting of the New Year! Wednesday, January 8, 2014 featuring returning guest speaker William Staples Archer Norris EBCA Holiday Party a Sweet Ugly Sweater Affair

2 2 East Bay Claims Association News Network January 2014 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking Officers President Joe Baughman SRI Environmental (925) jbaughman07@yahoo.com Joe Baughman SRI Environmental Golf Tournament Chair Karin Landry Van de Poel, Levy & Allen, LLP Legal Counsel Vice President Gemma Houser Paul Davis Restoration (510) gemmahouser@hotmail.com 2014 Board of Directors Ray Depa Crawford & Co. Speakers Committee Eric Lewis CRDN Greater Bay Area Golf Tournament Committee Secretary Michelle Windsor CRDN (925) michelle.windsor@crdn.com John Ehlert JR Structural Bookkeeping Robert Mah RGL Forensic Accountants Finance Advisor Treasurer John Ehlert JR Structural (925) john@jrstructural.com Bryan Harrison Association News Network, Inc. Newsletter/Webmaster Kathleen Taylor Paul Davis Restoration East Bay CCNC Voting Rep/Special Events Past President Jodi DeVillier Coast Construction Company (510) jodi@coastconstruction.com Lynna Harrison Association News Network, Inc. Membership Chair Lisa Winn TempHome Services CCNC Voting Rep We re There When You Need Us! Water, Sewage & Mold Cleanup Fire & Smoke Restoration Asbestos Contents Decontamination Area Rug & Contents Restoration Specialized Blasting Services Garment Restoration Nobody CARES about you more onvenient open and operating 7 days per week to provide quick response and turnaround of Cemergency items. A R E S ccurate bar coding of all items combined with our computerized tracking system enhances our accuracy for processing, delivery and billing. eliable we know our performance is a direct reflection on your reputation. xperienced the owners have over 50 years of combined experience in the dry cleaning industry. taff our staff is here to assist you in any way we can. We genuinely appreciate your business and we CARE! bob@blueskycleanersca.com

3 East Bay Claims Association News Network January January/Incoming message from 2014 EBCA President, Joe Baughman Association Insurance Claims Professionals January 2014 Volume XXII. Number I Inside this issue EBCA Officers & Board of Directors January Message from 2014 EBCA President Joe Baughman EBCA 2014 Calendar of Events People on the Move Holiday Party Photos William Staples to present his Annual Case Law Review at January 8 EBCA Holiday Party Photos Association News Network Job Connection classified ads News From The DOI East Bay Claims A.N.N. Services Directory Holiday Party photos continued Join EBCA NOW for 2014! - Happy New Year! Full Service General Contractor Licensed and Insured Specializing in Insurance Restoration Repairs & Residential Remodels Servicing the San Francisco Bay Area and Surrounding Cities. (925) CSLB Lic# chad@chadsmithconstruction.com 1820 Galindo Street, Suite #230, Concord, CA Pleasure and Honor To Serve As Your EBCA President Happy New Year to all! I hope you and yours had a happy holiday. I look forward to seeing all of you at our first luncheon of the year on January 8th where we will be welcoming back Bill Staples of, Archer Norris returning with the latest case law decisions affecting the P&C insurance claims world. I am honored to be serving as your President for and want to thank Jodi DeVillier, of Coast Construction Company, for serving as President for the last two years and laying the great ground work for the bettering of our association. Her leadership has seen that we become incorporated and that we move forward with our nonprofit status. She always led the board with heart. Jodi will continue to help shape our great association as Immediate Past President. I am happy to introduce our 2014 Officers and Board of Directors. Serving as my Vice President is Gemma Houser of Paul Davis Restoration, John Ehlert with JR Structural will serve as our Treasurer, Michelle Windsor with Certified Restoration Drycleaning Network (CRDN) will step in as our Secretary and as mentioned before, Jodi will stay on as immediate past President. Our Board of Directors will include Kathleen Taylor, with Paul Davis Restoration; Stevan Muir, with CSAA; Ray Depa, with Crawford and Company; Bryan Harrison, with Association News Network; Lisa Winn with TempHome Services; Lynna Harrison, with Association News Network; Robert Mah, with continued page 4 Lic. # WingardConstruction.com Where Quality and Customer Satisfaction are our Priority Providing the following insurance claim services: General Construction 24/7 Emergency Services Board Up C&O Reports Repair Estimates Fire & Water Restoration & Repairs Your one-call contractor for the Insurance Industry Professional. (925) Hour Emergency Service (800)

4 4 Restoration Services Contents Environmental Advanced Structural Drying Inspection Emergency Response Construction Services Fire, Water, Disaster Repair and Full Remodeling Services San Francisco Sacramento Los Angeles San Diego Las Vegas and Portland Forensic Analytical Celebrating Environmental Health Consultants Restoring peace of mind 25 Data & Expertise Accurate Cost Effective Contextually Useful One Hour On-Site Response 24/7/365 (510) San Francisco/San Mateo/Mtn View 800/ Novato 415/ Napa/Vallejo/Benicia 800/ Concord 800/480-TIDY Oakland/Alameda 510/ Livermore/Hayward 925/ Fremont/Newark/Union City 855/ Lic # East Bay: Greater Sacramento: Silicon Valley: FIRE ktaylor@pdr-usa.net Years of Excellence Fire Water Smoke Odor Mold Trauma Vandalism Residential Commercial continued from page 3 East Bay Claims Association News Network January 2014 President s Message RGL Forensic Accountants; Karin Landry, with Van de Poel, Levy & Allen, LLP; and Eric Lewis, with Certified Restoration Drycleaning Network (CRDN). Each of these individuals will serve in a specific capacity and I am proud to have such a dedicated and hardworking board this year. Our Holiday ugly sweater Party was a great success and thank you to everyone that was in attendance. I d like to give a huge thank you to our Committee chairs Kathleen Taylor, Gemma Houser and John Ehlert for putting on such a great event that helps provide funds and of course toys to the Bay Area Crisis Nursery. Our 2013 Holiday party was able to generate over 80 new toys and over $ dollars which goes to help so many kids and families that are very much in need of assistance. A special Thank You to all of our great sponsors and attendees that dug deep to make these donations happen and allow this great organization the opportunity to thrive within our community. To find out more about the Bay Area Crisis Nursery you can visit their website Our Membership Drive is in full effect. If you have not yet renewed or joined for 2014 I invite you to do so now. You can go to our website to become a member or feel free to contact our Membership chair Lynna Harrison for more information at (925) or lynna@ associationnewsnetwork.com. Please do not forget to respond to our Evite or call Michelle Windsor at (925) or mdutchgirl@sbcglobal.net. Its simple to purchase your lunch now online at I look forward to seeing you all at Zio Fraedo s in Pleasant Hill on January 8th. Respectfully, Joe Baughman Joe Baughman 2014 President, East Bay Claims Association SRI Environmental, Inc. (925) jbaughman@srienviro.com

5 East Bay Claims Association News Network January EBCA 2014 Calendar of Events Details and Updates at EastBayAdjusters.org Wednesday, January 8, 2014 Annual EBCA Case Law Review at Zio Fraedos - see page 9 Bill Staples, of Archer Norris, to return with the latest case law decisions affecting the P&C Insurance Claims world Wednesday, February 12, luncheon meeting Wednesday, March 12, luncheon meeting Wednesday, April 9, luncheon meeting Wednesday, May 14, luncheon meeting Wednesday, June 11, luncheon meeting Friday, July 25, annual EBCA Golf Tournament - Eagle Vines, Napa Tues-Wednesday, August 19-20, st Annual CCNC EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Childrens Hospital Oakland 3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties 3 STAND American Foundation for Suicide Prevention Your Experts on the Scene Prompt Dispatch To The Scene - 24/ Service where you need it throughout California Arizona Nevada Oregon North Dakota Minnesota inquiry@fcafire.com Fire Origin and Cause In-House Engineering In-House & Mobile X-Ray Litigation Support Vehicle Analysis Courtroom Graphics Seminars/Workshops Corporate office: 935 Pardee Street Berkeley, CA

6 6 East Bay Claims Association News Network January 2014 P eople on the Move Jim Krueger has recently made the transition to the vendor side of our industry. Jim will be working as the Business Development Manager for ServiceMaster Advantage. They service the Sacramento, San Joaquin, and El Dorado Counties and are owned by Brock and Franse Mathews. Jim will be bringing over 17 years of claims experience and Jim Krueger over 25 years of customer service to his new position which will allow him to assist their customers in every aspect of their claims. Jim is well connected to the industry and its representatives in the Northern California region in many levels. The energy, knowledge, and compassion he has for his job and people in general are going to be a great asset to the team. Most recently Jim worked as the Senior General Adjuster at Sams & Associates. Prior to that, Jim worked in Northern California for Farmers Insurance as a Branch Claims Supervisor and a Senior General Adjuster for the Large Property Center of Excellence. Prior to moving to Northern California in 2005, Jim worked for State Farm as a Multi-line Claim Representative, Catastrophe Claim Representative, and a Senior Claim Representative based out of Reno, Nevada. Jim graduated from the University of Nevada-Reno in 1994 with a Health Sciences Degree. He ran track and cross country in college and high school. Jim also attended Porterville Junior College. Jim grew up in the Midwest in Colorado and Nebraska and was born in Toms River, NJ. Jim is an avid runner, cyclist, triathlete, and golfer. He is a proud father of three girls and one son. Jim is engaged to Marianne Neil. Jim and Marianne will be getting married in Maui this upcoming summer. I have known Brock and Franse since We have always had a great friendship and almost brotherly like connection. It is a perfect fit for us to work together with our like-minded thinking of taking care of yourself, your employees, and your customers with the utmost respect. I am very enthusiastic to bring my experience and energy to their company and help them grow even more successful than they already are. Having worked closely with the ServiceMaster franchises throughout the country and the ties I had from Farmers Insurance it was an easy decision to switch careers into a management and marketing type role for this awesome company. Being an out-of-the box kind of guy, I am hoping to bring some new concepts and claims experience to the vendor side of our industry to help everyone become more efficient and successful. Be Seen Branding Visibility Print Ad Sponsorships Now Available Contact Lynna Harrison com/rates.html Walter M. Springs Construction "On time - On budget - No excuses" Construction teams to manage the rebuilding. Commitment to solid craftsmanship Certified designers available for work scope development Five decades of restoration history For service in the East Bay, Central Coast & Peninsula call Paul: Restoration & Fine Home Building since 1959 HQ: 881 Hurlingame Avenue, RWC, CA Lic Water Damage Claims Electronic Leak Detection & Repair Sub-Slab Plumbing Sewer Line Video Scans Pools, Spas & Fountains LEAK

7 East Bay Claims Association News Network January EBCA Holiday Party a Sweet Ugly Sweater Affair continued next page... Coast Construc tion Company Lic # We pride ourselves on delivering what we promise: High quality work and great customer service at competitive prices Alameda & Contra Costa Counties (510) (925) /7/365 Emergency Response (510) To Eliminate Mold, Asbestos & Other Contaminants Don't Hold Your Breath Asbestos & Lead Abatement Mold Remediation Demolition Air Duct Cleaning Hazardous Remediation (877)

8 8 East Bay Claims Association News Network January 2014 continued page 10 The Finest Name in Safe Overspray Removal Nationwide Mobile Crews Immediate Response ISO 9001:2008 Certified MARK SCOTT construction, inc. Lic. # Residential & Commercial Reconstruction 24 hour emergency service Pleasant Hill - Main t: Stockton t: Fairfield t: msconstruction.com

9 East Bay Claims Association News Network January Kick-Off The New Year With EBCA Staples To Return for Legal Review at January 8, 2014 EBCA Join the EBCA for the first luncheon meeting of the New Year! Wednesday, January 8, 2014 featuring returning guest speaker William Staples Archer Norris Known for his courtroom command and credibility, William H. Staples is a veteran defense litigation generalist. He heads the litigation group for Archer Norris, and resolves complex disputes and achieves numerous defense verdicts and cost-effective settlements. He represents businesses, employers, manufacturers and their insurance carriers. He will return to the EBCA Wednesday, January8, 2014 to kick-off the new year with a return to his annual case law review. For the past three decades, Mr. Staples practice emphasis has included product liability, construction defects and disputes, employment and commercial litigation, premises liability, toxic torts and catastrophic injuries. Elevator and escalator injuries are a special practice focus. Representative achievements include minimizing a $360 million product liability class action for a national window manufacturer and prevailing before the Supreme Court of California on a housing discrimination claim. The firm web site states: Bill positions cases to refute plaintiffs and achieve early resolution, managing the critical investigation process and expert teams. He presents compelling evidence before judges and juries and in alternative dispute resolution forums, often achieving favorable results in cases with unsympathetic defendants and challenging fact patterns. In addition to being a long-time supporter of the East Bay Claims Association, Bill has been a member of the executive council and is currently the national membership chair of Association of Defense Trial Attorneys, a selective professional network of highly respected attorneys viewed as one in a million. Serving the Greater Bay Area... Moving at the speed of claims. 24-Hour Claim Assignment (877) Join the EBCA for the first luncheon meeting of the New Year! Wednesday January 8, 2014 featuring returning guest speaker William Staples Archer Norris Annual Case Law Review at Zio Fraedo s 611 Gregory Lane, Pleasant Hill, CA :15 a.m. check-in/mixer Luncheon from 12:00 noon - 1:00 p.m. FREE to Adjuster Members - Adjusters Now Join for FREE (suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations $35 for current paid 2013 Associate Members Purchase your lunch online, at: Otherwise, for payment by cash or check at the door, please make reservations now with 2013 EBCA Secretary, Gemma Houser: gemmahouser@hotmail.com (510)

10 10 East Bay Claims Association News Network January 2014 continued from page 8 continued page 15

11 East Bay Claims Association News Network January AssociationNewsNetwork.com Positions Available Ream Construction- The Lead Carpenter Manages all aspects of construction remodeling jobs from start to finish QUALIFICATIONS: Minimum 4 years work experience in full service construction remodels Computer software proficiency with Windows, MS Office, Outlook and job processing software Familiar with estimating software, Xactimate experience a plus Please send resume or application to hr@disasterkleen.com Disaster Kleenup Specialists-Fire Damage Lead Technician QUALIFICATIONS: Read and interpret technical information and contracts. Proficient with a computer including PSA, Outlook, and Windows. EXPERIENCE: Have at least one current fire damage restoration repair certification through IICRC or other governing body, plus two other certifications in related field such as POI, Air Duct Cleaning, Xactimate, Media Restoration, etc Please send resume or application to hr@disasterkleen.com WHO s Looking for You? Association News Network Branding/Visibility Print Publications Online Sponsorships Disaster Kleenup Specialists- Fire/Water technician QUALIFICATIONS: Proficient with water damage mitigation equipment Able to respond to on-call after hour emergencies Read chemical labels Knowledge of fire and water damage protocols and procedures Experience: Water Damage repair or Fire Damage certification through IICRC or other governing body. Please send resume or application to hr@disasterkleen.com Disaster Kleeup Specialists- Asbestos Worker QUALIFICATIONS: Clean DMV required Proficient in abatement procedures, protocols, and regulations Ability to pay close attention to detail, ensuring strict accuracy in work Ability to read and interpret technical information Able to respond on time Experience: 32 Hour Asbestos Worker certification Complete refresher course annually Current Asbestos Certification Please send resume or application to hr@disasterkleen.com Claims Industry Placements Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus or to Gary@GEMSearchgroup.com. Serving the Insurance Industry since Temporary Housing/Insurance Claims - Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/benefits/exciting work environment in Menlo Park. resume/cover letter to Jobs@assuredrelocation.com. Call Submit Your Job Connection ad to: Choose from Four (4) Monthly Print Editions + Online Edition: Up to 50 words just $35 (just 50 /word thereafter) Run Your Ad Network-Wide for a net rate of just $131.25/mo. Next Deadline for submissions is January 17, 2014 call or fax FAX# info@associationnewsnetwork.com

12 12 News from the DOI East Bay Claims Association News Network January 2014 Former broker-agent charged with multiple felonies for identity theft and forgery; more victims are possible Convicted felon uses stolen identity to secure credit card and submit bogus insurance applications LOS ANGELES, Calif. - Eugene Shy-Ren Hsu, 31, of West Covina, a former insurance broker-agent, was arrested by Department of Insurance officers December 19, 2013, and charged with multiple felony counts including grand theft, forgery, and identity theft for allegedly using another agent s identity to obtain a credit card and purchase life insurance policies without consumers knowledge, which netted him tens of thousands in commissions. My department regulates more than 325,000 licensed professional agents and brokers who work hard to safeguard sensitive client information, said Commissioner Dave Jones. It is inconceivable that a former agent whose license was already revoked by my office would go to such lengths to game the system for his personal gain. I will not tolerate deceitful actions that smear the reputation of honest agents and brokers. An investigation led by the California Department of Insurance (CDI) revealed that Eugene Hsu, owner and operator of NCP Insurance Center, allegedly stole the identity of an unsuspecting licensed California insurance agent who applied for a job with Hsu. Hsu allegedly stole the licensed agent s Department of Insurance identity in order to write several life insurance policies without the agent s knowledge. As a result, Hsu collected more than $16,000 in fraudulent commissions on policies issued between June 25, 2010 and October 19, The individuals named on the life insurance applications had no idea a life insurance policy was purchased in their name. In addition, the investigation determined that Hsu used the licensed agent s identity to obtain a credit card with GE Money Bank and charged close to $4,000 in insurance premium charges to keep his scheme going and continue collecting commissions. The Department of Insurance is asking anyone who responded to a job posting on Craigslist.org from Eugene Hsu with NCP Insurance or purchased insurance from the suspect to check their credit report for unusual activity and confirm with their insurance company the validity of any policies. Consumers who have concerns or find they do not have legitimate coverage are asked to contact the Department of Insurance s Consumer Hotline at Hsu is being prosecuted by the Los Angeles County District Attorney s office with bail set at $70,000 and faces a maximum of three years in prison if found guilty on all counts. Publications Web Sites E-News Social Media Claims Industry Affiliates: CCCA EBCA MVCA PCAP SCA info@associationnewsnetwork.com

13 East Bay Claims Association News Network January East Bay Claims AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call , or info@associationnewsnetwork.com AccIDENT RECONSTRUCTIONists Boster, Kobayashi & Associates - Michael Kreutzelman Serving the United States 24 hr. (925) (925) and Overseas Fax (925) Contractors-Asbestos/Lead/Mold Remediation alliance Environmental GROUP - Ed Work 3545 Victor Street (408) Santa Clara, CA info@alliance-enviro.com Fax(408) American Technologies, Inc. - Kyle Pickett Wiegman Road kpickett@amer-tech.com (510) Hayward, CA Fax (510) JM Environmental, Inc. - John Moore & the JM Team PO Box (916) Granite Bay, CA Fax (916) P.W. Stephens Environmental, inc. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court (510) Fremont, CA Fax (510) Paul Davis Restoration of the East Bay - Greg Brumley 3251 Franklin Canyon Rd EBCA@pdr-usa.net (925) Rodeo, CA THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists Sewage Decontamination restoration management COMPANY Water, Smoke & Environmental Specialists (800) Central Ave. Fax (510) Union City, CA tumland@restorationmanagement.com Contractors - Electrical Tucknott Electric Co. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com (925) Dublin, CA Fax (925) contractors - general/restoration AAA Flood & Fire - Emergency Services - Water, Fire, Smoke, Mold 186 Barnard Ave SJ Office: (408) San Jose, CA Dry1Out@gmail.com SSF Office 1(888)Dry1Out( ) Belfor USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) Fax (510) Hayward, CA david.warters@us.belfor.com COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St (510) Oakland, CA Hr Em: (510) K2GC General Contractor, Inc. - Ken Turnage We treat your home as if it were our own, (925) and value your time as we do our own. K2GC@comcast.net Mark Scott Construction, Inc. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com Pl. Hill: (925) Hour Em Service Fairfield: (707) Stockton: (209) Paul Davis Restoration of the East Bay - Greg Brumley 3251 Franklin Canyon Rd EBCA@pdr-usa.net (925) Rodeo, CA Walter M. Springs Construction - Murat Zelinki 881 Hurlingame Ave. (650) Redwood City, CA Wingard Construction - Nichole Norton 24 Hr. Em (800) One-Call Contractor for all your Corp. office: (925) reconstruction needs @wingardconstruction.com Lodi: (209) A HUGE thank you to ALL our Paid Ad & Listing Sponsors. This works because of you! contractors - microbial remediation alliance Environmental - Ed Work 3545 Victor Street (408) Santa Clara, CA info@alliance-enviro.com Fax(408) American Technologies, Inc. - Kyle Pickett Wiegman Road kpickett@amer-tech.com (510) Hayward, CA Fax (510) Belfor USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) Fax (510) Hayward, CA david.warters@us.belfor.com P.W. Stephens Environmental, inc. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court (510) Fremont, CA Fax (510) Renew Systems - Marie Borders PO Box 2702 (415) Novato, CA marie@renewsystems4you.com restoration management COMPANY Water, Smoke & Environmental Specialists (800) Central Ave. Fax (510) Union City, CA tumland@restorationmanagement.com Environmental Testing & Consulting Block Environmental Services - Jennifer Block, PhD, REA, CAC 2451 Estand Way jblock@blockenviron.com (925) Pleasant Hill, CA Fax (925) FIRE INVESTIGATORS Fire Cause Analysis - Ulises Castellon, CPCU Throughout California, Arizona (800) Fax: (510) Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com Floor Covering Floor Coverings International - Steve Taylor 5757 Sonoma Dr. (925) Pleasanton, CA steve.taylor@floorcoveringsinternational.com Walnut Creek Carpet One - Shelly Lari 2085 N. Broadway Ste 300 slari@sbcglobal.net (925) Walnut Creek, CA Fax: (925) Furniture/antiques restoration Wood Wizard - Darrell Stimson 253 Briar Drive woodwizard@earthlink.net (925) Martinez, CA Fax (925) leak detection/plumbing american leak detection - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA Overspray Removal Nationwide Overspray - Eric Gerencser Benicia, California (925) Safe Overspray Removal eric@overspray.net (800) Property Restoration - Clothing Specialists Blue SKy Cleaners - Robert Strong Garment Restoration - Nobody CARES about you more (925) Bob@blueskycleanersca.com Fax (925) CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd. (877) Walnut Creek, CA FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: nlagorio@frsteam.com Hayward, CA Liza Andrade: landrade@frsteam.com continued next page

14 14 A.N.N. Services Directory continued from page 13 Property Restoration - Clothing Specialists continued Revival garment Restoration, Inc. - John Vigallon A Higher Class of Service (925) Throughout N. California john.vigallon@hotmail.com Fax (209) PROPERTY RESTORATION/CONTENTS American Technologies, Inc. - Kyle Pickett Wiegman Road kpickett@amer-tech.com (510) Hayward, CA Fax (510) Belfor USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) Fax (510) Hayward, CA david.warters@us.belfor.com Paul Davis Restoration of the East Bay - Greg Brumley 3251 Franklin Canyon Rd EBCA@pdr-usa.net (925) Rodeo, CA THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists Asbestos Decontamination, NS Inventory Restoration management COMPANY Water, Smoke & Environmental Specialists (800) Central Ave. Fax (510) Union City, CA tumland@restorationmanagement.com ServiceMaster of Fremont - Sharon Boyd 2731 Fair Oaks Ave. sharon@smrwc.com (800) Redwood City, CA Fax (650) ServiceMaster of Livermore/Hayward - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) Livermore, CA Fax (925) ServiceMaster of Napa Vallejo & Benicia - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net (800) Napa, CA Fax (707) ServiceMaster of Oakland/Alameda - Jean Hughes Wicks Blvd jhughes247@sbcglobal.net (510) San Leandro, CA Fax (510) ServiceMaster of San Mateo/San Francisco - David Decker 439 Eccles Ave. david@smsanfran.com (650) S. San Francisco, CA Fax (650) ServiceMaster Restoration Services - Ryon Hayward Serving Contra Costa & Marin Counties ryon@sharjo.com (800) 480-TIDY Submissions Deadline for all Advertising and Content for the February 2014 issue is January 17, 2014 info@associationnewsnetwork.com East Bay Claims Association News Network January 2014 Thanks to all our EBCA Ugly Sweater Party Sponsors! Anderson Group, Int l CRDN Environmental Remedies, Inc. (ERI) JR Structural, Inc. PW Stephens Environmental, Inc. Paul Davis Restoration Protera, Inc. The East Bay Claims Association News Network is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site. Please submit articles for consideration by , to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com Go to: For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager Lynna@AssociationNewsNetwork.com , all rights reserved Association News Network, Inc Naglee Rd. #263. Tracy, CA fax Special Design Work by: Tammie Snyder TLC Designs tammie@gte.net (925)

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16 A production service from: Association News Network, Inc Naglee Rd #263 Tracy, CA Return Service Requested Produced as a free service for the TO: January 2014 Volume XXII Number I Happy New Year!!! Join for 2014 Membership at: EastBayAdjusters.org Adjusters MayNow Join for FREE