Productions Management II

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Productions Management II"

Transcription

1 Productions Management II - Lecture 6 - Supply Chain Management I Lecture Supervisor: M.Tech. Amit Garg Pontdriesch 14/16 Tel.:

2 Objectives of Lecture on SCM Overview on structures of Classical Supply Chains and currently predominant Supply Networks. Methods, potentials and obstacles of Supply Chain Management (SCM) Knowledge about emergence of virtual market places out of SCM needs. Differentiation between different types of virtual market places. Integration of virtual market places into SCM. Page 3

3 Supply Chain Management (SCM) the direct relationship for an enterprise from the perspective of value creating supply chain Enterprise Production Production Distribution Definition Supply Chain Management ist the process oriented integration of Planning & Control of the products, Information & Cash flow through the entire value chain from the customer to the supplier s supplier witht he following goals: Better fulfillment of the customer demands Synchronization & Optimization of resources to meet the demand Flexible Manufacturing to fullfill the orders Reduction of Inventory across the supply chain Kuhn, Hellingrath 2002 Page 4

4 Supply Chains are dependent on Competence & Capacity Management for an enterprise Multiple Capacity In-/Outsourcing Multiple In-/Outsourcing U i Multiple Sourcing U i U i Capacity Management U 1 U i U 1 P 1 P 2 P 3 P 4 P 5 Selective Capacity In-/Outsourcing U 1 U i U 1 P 1 P 2 P 3 P 4 P 5 Selective In-/Outsourcing P 1 P 2 P 3 P 4 P 5 P 1 P 2 P 3 P 4 P 5 P 1 P 2 P 3 P 4 P 5 Selective Sourcing P 1 P 2 P 3 P 4 P 5 Non-Sourcing Single-Outsourcing Single-Sourcing U 1 U i U 1 U i U i U i U 1 U 1 U 1 P 1 P 2 P 3 P 4 P 5 P 1 P 2 P 3 P 4 P 5 P 1 P 2 P 3 P 4 P 5 Competence Management Page 5

5 Modeling the Supply Chain using the SCOR (Supply Chain Operational Reference Model) Plan Deliver Source Make Deliver Return Return Return Source Make Deliver Source Make Deliver Return Return Return Return Source Return Intern or extern Your Manufacturing Organization Intern or extern SCOR Model Quelle: Supply Chain Council SCOR describes any partner in the supply chain using 5 basic processes Procurement (Source), Manufacturing (Make), Delivery (Deliver), Planning (Plan) and taking back the defective products (Return). Page 6

6 Using the SCOR model, enterprises are modelled at different process levels Level # Description Schematic Comments 1 Top Level (Process Types) Plan Source Make Deliver Return Level 1 definiert defines the den scope Anwendungbereich and content for und the den Supply Inhalt chain des Supply Operations Chain Reference-model. Operations Reference-Modells Basis Here für basis die of Wettbewerbsstrategie competition performance targets are set. Supply Chain Operations Reference model Not in Scope Configuration Level (Process Categories) Process Element Level (Decompose Processes) P3.1 Identify, Prioritize, and Aggregate Production Requirements P3.3 P3.4 Balance Production Resources with Establish Detailed P3.2 Production Requirements Production Plans Identify, Assess, and Aggregate Production Resources Implementation Level (Decompose Process Elements) Die A company s Supply Chain supply eines chain Unternehmens can be configured-to-order kann im nächstenat Level durch Level ca. 2 from 17 Standardmodule core process categories. konfiguriert werden. Die Companies Unternehmen implement implementieren their operations auf Level strategy 2 ihrethrough Operationsstrategie the configuration they durch choose einefor zugeschnittene their supply chain. Konfiguration. Level Level 3 definiert defines a die company s Möglichkeiten ability eines to compete Unternehmens successfully in in seinen its chosen gewählten markets, Märkten and consists zu wirtschaften of: und besteht aus: Definitionen der Prozesselemente Input Process und element Output von definitions Prozesselementinformationen Leistungsmessung Process element information der Prozesse inputs, and outputs Best Process Practices performance metrics Best practices, where applicable Potenziale System capabilities des Systems required zur Unterstützung to support best der practices Best Practices Systems/tools Level 3 verfeinert die Ebenen des 2. Levels Companies fine tune their Operations Strategy at Level 3. In diesem Level implementieren Unternehmen speziell zugeschnittene Companies implement Supply specific Chain Management supply chain Tools management Level practices 4 definiert at this Handlungsalternativen level. um Wettbewerbsvorteile Level 4 defines practices zu erlangen to achieve und competitive flexibel auf veränderte Marktsituationen advantage and to regieren adapt to zuchanging können business conditions. Source: SCOR Quelle: Version SCOR 7.0 Version Overview, 7.0 Overview, Supply-Chain Supply-Chain Council 2005 Council 2005 Page 7

7 Coordination Concept for Supply Chain Management Central coordinated Supply Chain Production-, Shipping orders Product development, Logistic coordinator -Orders Stock, Arrival of Goods Installationcompany Production-, Shipping orders Stock, Arrival of Goods Shipping orders Packer Distributor Dominated Supply Chain General Agreement, Deliver-Plans, Calls General Agreement, Deliver plans, Kanban calls General Agreement, Deliver Plans, Calls Remodel Surface- finish Final Installation OEM Stocks Production orders Stocks Production orders Stocks Production orders For example: Car Manufacturers Page 8

8 Planning level of the Supply Chain Management Level Description IT-System functions Supply Chain Configuration Construction of Production- and Logistic structures Product-Chain-Elements Supply Chain Planning Planning of Stocks, Planning of Assets and Capacities Master planning Product planning Transport planning Problem management planning Controlling Supply Chain Execution Inducement and Confirmation of Orders Contract Processing Transport Contract Processing Page 9

9 Designing, Planning, Controlling and Integration Tasks at the Overlapping Planning Level Supply Chain Management-Tasks: Configuration and Optimization of the Supply Chain Planning Information management for fast Reaction on Problems..... Planning of a Manufacturer Sales Planning, Production-Program-Planning Planning of a Distributor Sales Planning, Stock Planning Requirements Planning -Order- Processing Requirement Planning -Order- Processing Purchasing Detailed Planning Detailed Planning Shipping Planning Purchasing Stock Planning Stockreceipt Installation Package Stockreceipt Storage Transport Storage Transport Page 10

10 Network orientated Supply Chain Management Planned and Coordinated Connection- and Power relationship balanced one.-sided E-Community E-Marktplatz Classical network OEM Market Supply Chain Network SC Network A SC Network B Network OEM Market Market Market instable Tier-2 Tier-1 stable Time of Company-Communication Page 11

11 Problems with the SC Whipshaw - Effect Market Volatility ± 10 % Local Stocks Regional Stock Central Stock Safety Lags (Transfer) Installation Factories Efficiency- Differences ± % Source: Boutellier Page 12

12 Problems within the SC Bull Whip - Effect Material flow ± 70% ± 3% Stocks / Order size Stocks / Order size Stocks / Order size Stocks / Order size t t t t Stocks Order size Producer 1 2 Information flow Page 13

13 Potentials of Supply Chain Management Classical Material Organization and PPS Targets of each area involved: throw it over the wall - Mentality Assets are planned with a high security option right from the beginning Organization of interfaces Asset changes are running through the complete supply chain and influence all partners involved Local planning for single processes without regarding influences on other partners Supply Chain Management Takes all partners from the first supplier to the customer into account Delivery to the customer is the main target for all partners involved Assets are only the last chance to react on order changes Active integration of different functions and systems within the supply chain Planning for the complied supply chain taking influences on different partner and their resources into account Targets of SCM Reduction of assets Reduction of supply time Reduction of costs through an increased resource planning and higher planning efficiency Page 14

14 Potentials of Supply Chain Management Financial flow Physical Physical Physical Process Producer Process Commerce Process Information flow Potentials Available to promise Finding bottle necks Planning SCM Potentials Planning security Higher flexibility Order tracking Higher cost transparency Reduction of delivery time Active asset management Faster business processes Proactive Stock management Baumgarten, TU Berlin 2001 Page 15

15 Target system of Supply Chain Management Supply Chains are regarded as one Unit Potentials of Supply Chain Management The supply of the end-customer is the strategic goal for all chain links Stocks are uncoupled Adjustment of variations and interferences All functions and systems of the supply chain are integrated active Planning and control of the supply chain takes place under consideration of effects on all ressources satisfaction Product availability Short delivery times Delivery reliability Product quality Extended benefits Demand variation Product changes and Product launches Products with short lifecycle Expansion on new markets Transfer of Production Alliances and Fusions High flexibility SCM- Target system Cost reduction Low costs for Handling / Transportation Low warehousing costs Low Obsolescence costs through minimizing of shortfalls Source: Alicke, K.: Supply Chain Management, 2005 Page 16

16 Market Place as Connection between Seller and Real Market Place Virtual Market Place A B A B F C F Virtual Marketplace C E D E D Combination of traditional market places Integration of electronic market places Page 17

17 Problems with Electronic Market Places Reaching critical mass Income mainly based on number of transactions Variable costs Costs Fixed costs Critical mass Number of transactions Fixed costs: Rent Personal costs Marketing costs Organization Variable costs: care Administration of database Transaction specific costs Page 18

18 Purchase Processes Internet based purchase platform Internet based B2B Market Internet based purchase platform Marktet place n:1-relation z.b. n:1:m-relation z.b. 1:m-Relation z.b. Page 19

19 E-Business Market Place bidding driven Sell Side System neutral request driven Buy Side System Bilateral Market Place Organized by: Selling Company Sell Side Market place Organized by: Neutral Organizer Organized by: Buying Company Buy Side Market place Organized by: Selling company, Consortium Seller Buyer Organized by: Buying company, Consortium Page 20

20 Integration of Virtual Market Places in SCM Vertical electronic market place, additional to SCM Supply Chain 1 C1 C2 C3 C4 Supply Chain 2 C1 C2 C3 C4 Supply Chain 3 C1 C2 C3 C4 Legend: C = Company horizontal electronic Marketplace, additional to SCM Vertical electronic market place, additional to SCM Page 21

21 Example for a Market Place within the Supply Chain wtransnet is internet based logistic trading platform (horizontal Marketplace) Better usage of trucks Reduction of waiting time Higher transparency requests counted in March 2003 Page 22

22 Example for a Market Place within the Supply Chain PolyOne is a market place designed for the chemical industry One of the largest vertical, electronic market places. Page 23

23 Future of Virtual Market Places Customization My Marketplace Commerce Transaction specific information Transactions Integrated services Content Information archive Databases News service Analyses and comments Community Possibility for discussions Expert-Chat Career-Center Controlling systems My Products My Service Customization Integrated product development Integrated projects Connectivity Open communication with third parties in different marketplaces Standard Higher customer loyalty Page 24

24 Outlook CRM System e-marketplace ERP System Supply Chain Management System E-Procurement System Cross linking becomes more important in the future. Market Places have to integrate existing systems as good as possible Company.com web site Page 25

25 Integrated orders management with myopenfactory Page 26

26 Objectives of Lecture on SCM Overview on structures of Classical Supply Chains and currently predominant Supply Networks. Methods, potentials and obstacles of Supply Chain Management (SCM) Knowledge about emergence of virtual market places out of SCM needs. Differentiation between different types of virtual market places. Integration of virtual market places into SCM. Page 27

... Supply-Chain Operations Reference-model. Plan. Source. Return. Return. Overview of SCOR Version 5.0. Plan. Source. Make. Deliver.

... Supply-Chain Operations Reference-model. Plan. Source. Return. Return. Overview of SCOR Version 5.0. Plan. Source. Make. Deliver. Source Plan Make Deliver Supply-Chain Operations Reference-model Overview of SCOR Version 5.0........................... Plan Source Make Deliver S u p p l y - C h a i n C o u n c i l, I n c. 3 0 3 F r

More information

Chapter 5. B2B E-Commerce: Selling and Buying in Private E-Markets

Chapter 5. B2B E-Commerce: Selling and Buying in Private E-Markets Chapter 5 B2B E-Commerce: Selling and Buying in Private E-Markets Learning Objectives 1. Describe the B2B field. 2. Describe the major types of B2B models. 3. Discuss the characteristics of the sell-side

More information

Supply-Chain Operations Reference-model

Supply-Chain Operations Reference-model Supply-Chain Operations Reference-model PLAN SOURCE MAKE DELIVER RETURN SCOR is a registered trademark in the United States and Europe Version 8.0 Supply-Chain Operations Reference-model TABLE OF CONTENTS

More information

CS155b: E-Commerce. Lecture 14: March 1, 2001 Introduction to B2B E-Commerce

CS155b: E-Commerce. Lecture 14: March 1, 2001 Introduction to B2B E-Commerce CS155b: E-Commerce Lecture 14: March 1, 2001 Introduction to B2B E-Commerce Assignments HW4 due in class March 27, 2001 Reading: How XML Enables Internet Trading Communities and Marketplaces, by R. Glushko

More information

e-business in the Retail Sector Elena Gaboardi

e-business in the Retail Sector Elena Gaboardi e-business in the Retail Sector Elena Gaboardi 26-11-2002 e-business in Europe 2002, Brussels 1 Retail: a reshaped competitive scenario Increasing concentration (new stores and takeovers) Geographical

More information

Supply Chain Management

Supply Chain Management Supply Chain Management Contents A. Definition and Terminologies B. Evolution of SCM C. Supply Chain Management D. Integrated Logistics E. Fulfillment Process F. Specialized Supply Chains G. Supply Chain

More information

Learning Objectives. Supply Chains & SCM Defined. Learning Objectives con t. Components of a Supply Chain for a Manufacturer

Learning Objectives. Supply Chains & SCM Defined. Learning Objectives con t. Components of a Supply Chain for a Manufacturer Chapter 4 Global Supply Chain Management Operations Management by R. Dan Reid & Nada R. Sanders 4th Edition Wiley 2010 Learning Objectives Describe the structure of supply chains Describe the bullwhip

More information

Content. Chapter 1 Supply Chain Management An Overview 3. Chapter 2 Supply Chain Integration 17. Chapter 3 Demand Forecasting in a Supply Chain 28

Content. Chapter 1 Supply Chain Management An Overview 3. Chapter 2 Supply Chain Integration 17. Chapter 3 Demand Forecasting in a Supply Chain 28 Content Part I: Principles of Supply Chain Management Chapter 1 Supply Chain Management An Overview 3 Part II: Supply Chain Planning & Design Chapter 2 Supply Chain Integration 17 Chapter 3 Demand Forecasting

More information

Bank Robber Slick Willie Sutton When asked why he robbed banks, Sutton simply replied "Because that's where the money is."

Bank Robber Slick Willie Sutton When asked why he robbed banks, Sutton simply replied Because that's where the money is. A Bit of History: 1930-1950 Bank Robber Slick Willie Sutton When asked why he robbed banks, Sutton simply replied "Because that's where the money is." 1 SCOR Benchmarking - Presentation Where the Money

More information

B2B E-Commerce. The Future of Business Transactions & Relationships. by: Birger Gröblinghoff (Matr.-Nr.: 158241) WS 2001/2002

B2B E-Commerce. The Future of Business Transactions & Relationships. by: Birger Gröblinghoff (Matr.-Nr.: 158241) WS 2001/2002 B2B E-Commerce The Future of Business Transactions & Relationships by: Birger Gröblinghoff (Matr.-Nr.: 158241) WS 2001/2002 - 2 - B2B E-Commerce The Future of Business Transactions & Relationships by Birger

More information

1) A complete SCM solution includes customers, service providers and partners. Answer: TRUE Diff: 2 Page Ref: 304

1) A complete SCM solution includes customers, service providers and partners. Answer: TRUE Diff: 2 Page Ref: 304 Enterprise Systems for Management, 2e (Motiwalla/Thompson) Chapter 11 Supply Chain Management 1) A complete SCM solution includes customers, service providers and partners. Diff: 2 Page Ref: 304 2) SCM

More information

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems

26/10/2015. Enterprise Information Systems. Learning Objectives. System Category Enterprise Systems. ACS-1803 Introduction to Information Systems ACS-1803 Introduction to Information Systems Instructor: Kerry Augustine Enterprise Information Systems Lecture Outline 6 ACS-1803 Introduction to Information Systems Learning Objectives 1. Explain how

More information

Structure of the Lecture

Structure of the Lecture Grundzüge der Wirtschaftsinformatik Introduction to Business Information Systems Unit 10 Prof. Dr. Martin Hepp http://www.heppnetz.de mhepp@computer.org http://www.heppnetz.de/teaching/gwi/ Structure of

More information

www.morten-rask.dk 1 The role of literature Internet and Supply Chain Management Markets Scanmarket Background Scanmarket Customers

www.morten-rask.dk 1 The role of literature Internet and Supply Chain Management Markets Scanmarket Background Scanmarket Customers Internet and Supply Chain Management E-commerce from an industrial buyer perspective Morten Rask mr@morten-rask.dk October 2003, Aalborg University The role of literature Backgrounders / Project Doers

More information

Management-Forum Strategic MDM

Management-Forum Strategic MDM Management-Forum Strategic MDM Frankfurt / Hilton Frankfurt Airport Value Chain Excellence. Strategy to Results. Master Data Management Strategy Agenda 1 Survey MDM: Strategic Master Data Management (Extract)

More information

E-COMMERCE METHODS UTILIZED BY SMALL AND MEDIUM SIZED ENTERPRISES DURING THEIR EXPANSION INTO EXTERNAL MARKETS

E-COMMERCE METHODS UTILIZED BY SMALL AND MEDIUM SIZED ENTERPRISES DURING THEIR EXPANSION INTO EXTERNAL MARKETS E-COMMERCE METHODS UTILIZED BY SMALL AND MEDIUM SIZED ENTERPRISES DURING THEIR EXPANSION INTO EXTERNAL MARKETS Dilan Özcan Yıldırım Beyazıt University School of Management, Department of Management Information

More information

Supply Chain Management Build Connections

Supply Chain Management Build Connections Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How

More information

Pace on the world economics by the new model of e-business

Pace on the world economics by the new model of e-business Pace on the world economics by the new model of e-business Vincent Lin Executive Director of At Commerce Limited Abstract The new economics age brings up by e-business provides new opportunities for China.

More information

BUS 516 Computer Information Systems. Global E-business and Collaboration

BUS 516 Computer Information Systems. Global E-business and Collaboration BUS 516 Computer Information Systems Global E-business and Collaboration Business Functions Business Processes Collection of activities required to produce a product or service These activities are supported

More information

Internet and Supply Chain Management

Internet and Supply Chain Management Internet and Supply Chain Management E-commerce from an industrial buyer perspective Morten Rask mr@morten-rask.dk September 2002, Aalborg University www.morten-rask.dk/09-2002.htm Agenda The role of literature

More information

The New Data Integration Model. The Next Real B2B Integration Opportunity for System Integrators & VARs

The New Data Integration Model. The Next Real B2B Integration Opportunity for System Integrators & VARs The New Data Integration Model The Next Real B2B Integration Opportunity for System Integrators & VARs 2 In this E-book This E-book highlights a new framework called the New Integration Model created to

More information

Businessmodelle des SaaS Eco-Systems Chancen, Risiken und kritische Erfolgsfaktoren

Businessmodelle des SaaS Eco-Systems Chancen, Risiken und kritische Erfolgsfaktoren Businessmodelle des SaaS Eco-Systems Chancen, Risiken und kritische Erfolgsfaktoren Partnering for the Cloud 14 th of Mai, 2013 Ulrich Hubert und Klaus Kaufmann Fujitsu Enabling Software Technology 0 Copyright

More information

Information Systems in the Enterprise

Information Systems in the Enterprise Chapter 2 Information Systems in the Enterprise 2.1 2006 by Prentice Hall OBJECTIVES Evaluate the role played by the major types of systems in a business and their relationship to each other Describe the

More information

Business Challenges. Customer retention and new customer acquisition (customer relationship management)

Business Challenges. Customer retention and new customer acquisition (customer relationship management) Align and Optimize Workflows with Lean Dan Marino Marino Associates, LLC Strategic and tactical planning Information systems integration Customer retention and new customer acquisition (customer relationship

More information

Introduction to. David Simchi-Levi. Professor of Engineering Systems Massachusetts Institute of Technology. Regional warehouses: Stocking points

Introduction to. David Simchi-Levi. Professor of Engineering Systems Massachusetts Institute of Technology. Regional warehouses: Stocking points Introduction to Supply Chain Management David Simchi-Levi Professor of Engineering Systems Massachusetts Institute of Technology Sources: Plants vendors ports Regional warehouses: Stocking points Field

More information

ELA Certification for Logistics Professionals

ELA Certification for Logistics Professionals ELA Certification for Logistics Professionals Performance Criteria (Standards 2 nd Layer) 3 Senior Management Level (ESLog) 3.6 Supply Chain Flow and Network Management European Logistics Association 3.6.1

More information

Supply chain planning and control

Supply chain planning and control 13.1 Chapter 13 Supply chain planning and control 13.1 13.2 Supply chain planning and control The market requires specified time, quantity and quality of products and services The operation supplies the

More information

Lecture-2-The Strategic Role of Information Systems

Lecture-2-The Strategic Role of Information Systems Lecture-2-The Strategic Role of Information Systems Thepul Ginige 1 LEARNING OBJECTIVES Analyze roles of 6 types of information systems Describe types of information systems Analyze relationships between

More information

Supply Chain development - a cornerstone for business success

Supply Chain development - a cornerstone for business success Supply Chain development - a cornerstone for business success Agenda 1. Supply chain considerations 2. Benefits of a developed SCM strategy 3. Competitive advantage by using a LSP 4. CRM/SCM key to business

More information

E-Business Supply Chain Management. Michael J. Shaw

E-Business Supply Chain Management. Michael J. Shaw 1 E-Business Supply Chain Management Michael J. Shaw A Process View of the Supply Chain 2 Supply Chain Planning Information Flows Supplier Product Flows Manufacturing Product Flows Distribution Product

More information

LOGISTICS & SUPPLY CHAIN MANAGEMENT

LOGISTICS & SUPPLY CHAIN MANAGEMENT LOGISTICS & SUPPLY CHAIN MANAGEMENT Section 1 Understanding the Supply Chain and its logistics activities C O R R A D O C E R R U T I What is Logistics? Logistics takes care of the activities and the decisions

More information

Supply Chain Management

Supply Chain Management Supply Chain Management อาจารย ดร.อ ศว ณ ปส ธรรม Email: win@riped.utcc.ac.th 11-1 Supply Chain the sequence of organizations (their facilities, functions, and activities) that are involved in producing

More information

ENABLING TECHNOLOGIES FOR SUPPLY CHAIN PROCESS MANAGEMENT

ENABLING TECHNOLOGIES FOR SUPPLY CHAIN PROCESS MANAGEMENT ENABLING TECHNOLOGIES FOR SUPPLY CHAIN PROCESS MANAGEMENT Roland Holten, Alexander Dreiling, Michael zur Muehlen, Joerg Becker {isaldr isroho ismizu isjobe}@wi.uni-muenster.de Department of Information

More information

Supply Chain Management & ERP

Supply Chain Management & ERP 1 Case: How Dell Reengineered its Supply Chain Supply Chain Management & ERP Problem: Dell pioneered the mail order approach to selling PCs In 1993, Compaq cuts prices to drive Dell out of the market.

More information

Adaptive demand planning in a volatile business environment

Adaptive demand planning in a volatile business environment 2012 International Conference on Economics, Business and Marketing Management IPEDR vol.29 (2012) (2012) IACSIT Press, Singapore Adaptive demand planning in a volatile business environment Romana Traxler

More information

ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS

ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS ACHIEVING OPERATIONAL EXCELLENCE AND CUSTOMER INTIMACY: ENTERPRISE APPLICATIONS Content How do enterprise systems help businesses achieve operational excellence? How do supply chain management systems

More information

Enterprise Systems: From Supply Chains to ERP to CRM

Enterprise Systems: From Supply Chains to ERP to CRM Enterprise Systems: From Supply Chains to ERP to CRM Management Information Code: 164292-02 Course: Management Information Period: Autumn 2013 Professor: Sync Sangwon Lee, Ph. D D. of Information & Electronic

More information

Information Systems for Business Integration

Information Systems for Business Integration Information Systems for Business Integration (Week 13, Thursday 4/5/2007) BUS3500 - Abdou Illia, Spring 2007 1 LEARNING GOALS Explain the difference between horizontal and vertical business integration.

More information

PUSH CONCEPTS AN APPROACH TO ACTIVE CUSTOMER ORIENTED STRATEGIES IN E-COMMERCE

PUSH CONCEPTS AN APPROACH TO ACTIVE CUSTOMER ORIENTED STRATEGIES IN E-COMMERCE PUSH CONCEPTS AN APPROACH TO ACTIVE CUSTOMER ORIENTED STRATEGIES IN E-COMMERCE Dr. Susanne Robra-Bissantz, University of Erlangen-Nuremberg, robra@wiso.uni-erlangen.de ABSTRACT As a supplementary strategy

More information

Supply Chain Management Introduction Outline What is supply chain management? Significance of supply chain management. Push vs.

Supply Chain Management Introduction Outline What is supply chain management? Significance of supply chain management. Push vs. Supply Chain Management Introduction Outline What is supply chain management? Significance of supply chain management. Push vs. Pull processes 1 A Generic Supply Chain Sources: plants vendors ports Regional

More information

Vendor Managed Inventory Strategies

Vendor Managed Inventory Strategies Vendor Managed Inventory Strategies Summary Results 2015 Program Overview Between February and March of 2015, Gatepoint Research invited selected supply chain, logistics and operations executives to participate

More information

Integration of Supply Chain Execution in B2B Marketplaces - Experiences for Networks of Small and Medium Sized Enetrprises

Integration of Supply Chain Execution in B2B Marketplaces - Experiences for Networks of Small and Medium Sized Enetrprises Association for Information Systems AIS Electronic Library (AISeL) ECIS 2002 Proceedings European Conference on Information Systems (ECIS) 1-1-2002 Integration of Supply Chain Execution in B2B Marketplaces

More information

Supplier Relationships Lecture 7. Briony Boydell Managing Business Relationships

Supplier Relationships Lecture 7. Briony Boydell Managing Business Relationships Supplier Relationships Lecture 7 Briony Boydell Managing Business Relationships Objectives of lecture Identify the types of relationships within the supply chain Discuss the benefits of improved relations

More information

Supply Chain Management Seminar at Bangalore Dec. 6, 2003

Supply Chain Management Seminar at Bangalore Dec. 6, 2003 Supply Chain Management Seminar at Bangalore Dec. 6, 2003 Collaboration Synergies within the Firm Dr. P. Balasubramanian balasubp@inf.com Who is minding the Store? Demand Forecasting Production Planning.

More information

ORACLE VALUE CHAIN PLANNING RAPID PLANNING

ORACLE VALUE CHAIN PLANNING RAPID PLANNING ORACLE VALUE CHAIN PLANNING RAPID PLANNING KEY FEATURES Fast event-driven material and capacity planning Fast incremental simulation of plan and source data edits Embedded analytics for scenario comparison,

More information

Christian Heinrich Lehrstuhl für BWL und Wirtschaftsinformatik

Christian Heinrich Lehrstuhl für BWL und Wirtschaftsinformatik Chapter 5: Master Planning Christian Heinrich Lehrstuhl für BWL und Wirtschaftsinformatik Learning Objectives In the previous session you have learned In the previous sessions you learned how to design

More information

Managing the e-supply Chain Automotive

Managing the e-supply Chain Automotive FORA-Symposium Supply Chain Management, Virtuelle Unternehmen und OperationsResearch Managing the e-supply Chain Dr. Stefan Wolff Managing Director, Partner ZLU Berlin - São Paulo - Boston Aachen June

More information

Chapter 8 Order Management and Customer Service

Chapter 8 Order Management and Customer Service Chapter 8 Order Management and Customer Service Order Management executes the operating plan based on demand forecast. It is the interface between buyers and sellers and consists of: Influencing the Order

More information

Module 1: Supply Chain Design

Module 1: Supply Chain Design Module 1: Supply Chain Design Module 1 Introduction Section A: Develop the Supply Chain Strategy Chapter 1: Inputs to Supply Chain Strategy o Topic 1: Business Model o Topic 2: External Inputs to Supply

More information

Lean Company @ E T HS MF Einführung des Lean Company Programms in der Siemens Business Unit E T HS

Lean Company @ E T HS MF Einführung des Lean Company Programms in der Siemens Business Unit E T HS Lean Company @ E T HS MF Einführung des Lean Company Programms in der Siemens Business Unit E T HS Lars Hildebrand 26. Deutscher Logistik-Kongress 22. Oktober 2009 For internal use only Slide 1 Oct 09

More information

Supporting the Perfect Order: Collaborative S&OP and VMI

Supporting the Perfect Order: Collaborative S&OP and VMI Supporting the Perfect Order: Collaborative S&OP and VMI October 30, 2012 Frankfurt, Germany Gary Neights Director, Product Management The Multi-Echelon Supply Chain Plan Your Supplier s Suppliers Your

More information

Enterprise Resource Planning. Dr. Chawalit Jeenanunta

Enterprise Resource Planning. Dr. Chawalit Jeenanunta Enterprise Resource Planning Dr. Chawalit Jeenanunta Chapter Objectives Name a business's main areas of operation. Differentiate a business process from a business function. Identify the kinds of data

More information

Definition, Nature and Objectives of Supply Chain Management

Definition, Nature and Objectives of Supply Chain Management Definition, Nature and Objectives of Supply Chain Management Session Speaker Prof. P.S.Satish 1 Session Objectives To understand the role of Supply Chain Management in Manufacturing and Service Organisations

More information

Enterprise resource planning Product life-cycle management Information systems in industry ELEC-E8113

Enterprise resource planning Product life-cycle management Information systems in industry ELEC-E8113 Enterprise resource planning Product life-cycle management Information systems in industry ELEC-E8113 Contents Enterprise resource planning (ERP) Product data management (PDM) Product lifecycle management

More information

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6

ACS-1803 Introduction to Information Systems. Enterprise Information Systems. Lecture Outline 6 ACS-1803 Introduction to Information Systems Instructor: David Tenjo Enterprise Information Systems Lecture Outline 6 1 Learning Objectives 1. Explain how organizations support business activities by using

More information

How human behaviour amplifies the bullwhip effect a study based on the beer distribution game online

How human behaviour amplifies the bullwhip effect a study based on the beer distribution game online How human behaviour amplifies the bullwhip effect a study based on the beer distribution game online Joerg Nienhaus *, Arne Ziegenbein *, Christoph Duijts + * Centre for Enterprise Sciences (BWI), Swiss

More information

THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES

THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES Journal of KONES Powertrain and Transport, Vol. 18, No. 3 2011 THE SUPPLY CHAIN MANAGEMENT AND OPERATIONS AS KEY TO FUTURE COMPETITIVENESS FOR RESEARCH, DEVELOPMENT AND MANUFACTURE OF NEW VEHICLES Julen

More information

B2B E-COMMERCE: A PRIMER

B2B E-COMMERCE: A PRIMER B2B E-COMMERCE: A PRIMER Bruno Floriani bruno.floriani@lapointerosenstein.com Lapointe Rosenstein Montreal, Quebec Most of us have heard or read headlines about the explosive growth potential of the B2B

More information

HISTORY AND INTRODUCTION

HISTORY AND INTRODUCTION HISTORY AND INTRODUCTION I 1 Introduction The APICS dictionary defines the term supply chain as either the processes from the initial raw materials to the ultimate consumption of the finished product linking

More information

Chapter 12. B2B E-commerce: Supply Chain Management and Collaborative Commerce. Copyright 2009 Pearson Education, Inc. Slide 12-1

Chapter 12. B2B E-commerce: Supply Chain Management and Collaborative Commerce. Copyright 2009 Pearson Education, Inc. Slide 12-1 Chapter 12 B2B E-commerce: Supply Chain Management and Collaborative Commerce Copyright 2009 Pearson Education, Inc. Slide 12-1 Volkswagen Builds Its B2B Net Marketplace Class Discussion Why didn t Volkswagen

More information

Transforming and optimization of the supply chain to create value and secure growth and performance

Transforming and optimization of the supply chain to create value and secure growth and performance Transforming and optimization of the supply chain to create value and secure growth and performance Niedersachsen Aviation, Jahresnetzwerktreffen Hannover, 10th December 2015 Today s storyboard Short introduction

More information

APICS Education & You. Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago

APICS Education & You. Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago APICS Education & You Eric Schaudt CPIM, CSCP, SCOR-P VP Education APICS-Chicago APICS APICS is the leading association for supply chain professionals Premier provider of research, education and certification

More information

Enabling Sell-Side E-Commerce through Internet Exchanges

Enabling Sell-Side E-Commerce through Internet Exchanges Enabling Sell-Side E-Commerce through Internet Exchanges Jean Kovacs President and CEO Comergent Technologies, Inc. 2000 Comergent Technologies, Inc. All rights reserved. An exchange is successful only

More information

QAD ENTERPRISE APPLICATIONS

QAD ENTERPRISE APPLICATIONS IS BUILT FOR MANUFACTURERS, BUILT FOR YOU Effective manufacturers depend on their enterprise resource planning (ERP) solution to streamline business operations and to scale and adapt as their business

More information

OPTIMIZING PRODUCTION

OPTIMIZING PRODUCTION REAL WORLD SCENARIOS Volume 2 Cases 7-12 OPTIMIZING PRODUCTION SQUEEZE MORE OUT OF PRODUCTION OPTIMIZING SCHEDULING PRODUCTION FLOW IMPROVEMENTS INTEGRATED MAINTENANCE PLANNING INTEGRATED PROJECT MANAGEMENT

More information

Integrated Fulfillment: Modern Warehouse Management

Integrated Fulfillment: Modern Warehouse Management Integrated Fulfillment: Modern Warehouse Oracle European Value Chain Summit #vcsummit15 Susan Flierl Product Strategy Director, Logistics March 2015 Safe Harbor Statement The following is intended to outline

More information

The Customer Relationship Management Process

The Customer Relationship Management Process The Customer Relationship Management Process E d u c a t i n g t h e W o r l d s B e s t A i r F o r c e Slide 1 The Supply Chain Management Processes Information Flow Supply Chain Management Processes

More information

Supply Chain Management and Value Creation

Supply Chain Management and Value Creation Supply Chain Management and Value Creation YAN Xi 1, KANG Canhua 2 School of Economics, Wuhan University of Technology, Wuhan 430070, China 1. cassie_yan@163.com, 2.kchhua@whut.edu.cn Abstract: In recent

More information

CSCMP Level One : Cornerstones of Supply Chain Management. Learning Blocks

CSCMP Level One : Cornerstones of Supply Chain Management. Learning Blocks CSCMP Level One : Cornerstones of Supply Chain Management Learning Blocks Level one training will consist of eight learning blocks: 1. Supply Chain Concepts 2. Demand Planning 3. Procurement and Supply

More information

there s a renewed focus on real-world return on investment interdependencies and collaboration are key time is the critical metric

there s a renewed focus on real-world return on investment interdependencies and collaboration are key time is the critical metric !!! 1 trends implications the requirement is for responsible spending and IT governance there s a renewed focus on real-world return on investment IT consolidation Process automation collaboration between

More information

Module 6. e-business and e- Commerce

Module 6. e-business and e- Commerce Module 6 e-business and e- Commerce 6.1 e-business systems 6.2 e-commerce systems 6.3 Essential e- commerce processes 6.4 Electronic payment processes 6.5 e-commerce application trends 6.6 Web store requirements

More information

The Logistics Institute Asia Pacific

The Logistics Institute Asia Pacific The Logistics Institute Asia Pacific E-Logistics: Trends And Opportunities Research Paper No: TLI-AP/01/01 Prof N. Viswanadham Roshan Gaonkar THE LOGISTICS INSTITUTE - ASIA PACIFIC A partnership between

More information

Manufacturing Flow Management

Manufacturing Flow Management Manufacturing Flow Management Distribution D Distribution Authorized to Department of Defense and U.S. DoD Contractors Only Aim High Fly - Fight - Win Supply Chain Management Processes Information Flow

More information

An intoduction to Multichannel. www.brightpearl.com

An intoduction to Multichannel. www.brightpearl.com An intoduction to Multichannel Whats inside Read our best practice tips for keeping stock control in check. Even the best inventory managers sometimes trip up, but using our experience we've complied some

More information

Case-study: SwissAir. The Internet Business. Case-study: SwissAir. Case-study: SwissAir. Summary. Summary

Case-study: SwissAir. The Internet Business. Case-study: SwissAir. Case-study: SwissAir. Summary. Summary Case-study: SwissAir The Internet Business Old model: check flight info online Step 1. Toward customers e-ticketing, electronic check-in frequent flyer miles Web site personalization (and statistics!)

More information

An Introduction to the Financial Supply Chain. Mapping the processes and finding the opportunities

An Introduction to the Financial Supply Chain. Mapping the processes and finding the opportunities An Introduction to the Financial Supply Chain Mapping the processes and finding the opportunities Table of Contents Project definition Objectives Scope and approach Key concepts Supply chain definitions

More information

ORACLE RAPID PLANNING

ORACLE RAPID PLANNING ORACLE RAPID PLANNING KEY FEATURES Fast event-driven material and capacity planning Fast incremental simulation of plan and source data edits Embedded analytics for scenario comparison, order comparison,

More information

Information Systems for Business Integration: EDI, SCM, CRM Systems

Information Systems for Business Integration: EDI, SCM, CRM Systems Information Systems for Business Integration: EDI, SCM, CRM Systems (April 2, 2009) BUS3500 - Abdou Illia, Spring 2009 1 LEARNING GOALS Discuss Supply Chain Management systems Discuss Customer Relationship

More information

SCOR: Supply-Chain Reference Model

SCOR: Supply-Chain Reference Model SCOR: Supply-Chain Reference Model ILIM, INSTITUTE OF LOGISTICS AND WAREHOUSING ainia, Technological Centre 1. INTRODUCTION The Supply Chain Operations Reference model (SCOR) has been developed and endorsed

More information

Four distribution strategies for extending ERP to boost business performance

Four distribution strategies for extending ERP to boost business performance Infor ERP Four distribution strategies for extending ERP to boost business performance How to evaluate your best options to fit today s market pressures Table of contents Executive summary... 3 Distribution

More information

E-Supply Chain Management - Results Of An Empirical Study. Global Supply Chain Management. Abstract. 1 Introductory Remarks

E-Supply Chain Management - Results Of An Empirical Study. Global Supply Chain Management. Abstract. 1 Introductory Remarks E-Supply Chain Management - Results Of An Empirical Study Global Supply Chain Management Axel Braßler Ilmenau Technical University Faculty of Business Administration and Economics Department of Production

More information

Concepts in Enterprise Resource Planning. 2 nd Edition. Business Functions, Processes, and Data Requirements

Concepts in Enterprise Resource Planning. 2 nd Edition. Business Functions, Processes, and Data Requirements Concepts in Enterprise Resource Planning 2 nd Edition Business Functions, Processes, and Data Requirements Chapter Objectives Name a business's main areas of operation. Differentiate a business process

More information

A Study on the Value and Impact of B2B E-commerce: The Case of Web-based Procurement. Chandrasekar Subramaniam and Michael. J.

A Study on the Value and Impact of B2B E-commerce: The Case of Web-based Procurement. Chandrasekar Subramaniam and Michael. J. A Study on the Value and Impact of B2B E-commerce: The Case of Web-based Procurement Chandrasekar Subramaniam and Michael. J. Shaw 1 Department of Business Administration, University of Illinois at Urbana-Champaign,

More information

Executive Development Workshop. A Systems Approach to Inventory Management

Executive Development Workshop. A Systems Approach to Inventory Management Executive Development Workshop A Systems Approach to Inventory Management OVERVIEW Inventory management is important from the view point that it enables to address two important issues - maintaining adequate

More information

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY

ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY ENTERPRISE MANAGEMENT AND SUPPORT IN THE AUTOMOTIVE INDUSTRY The Automotive Industry Businesses in the automotive industry face increasing pressures to improve efficiency, reduce costs, and quickly identify

More information

Management of Uncertainty In Supply Chain

Management of Uncertainty In Supply Chain Management of Uncertainty In Supply Chain Prof.D.P.Patil 1, Prof.A.P.Shrotri 2, Prof.A.R.Dandekar 3 1,2,3 Associate Professor, PVPIT (BUDHGAON), Dist. Sangli(M.S.) sdattatrayap_patil@yahoo.co.in amod_shrotri@rediffmail.com

More information

Making Strategic Decisions with Oracle Advanced Planning. An Oracle White Paper September 2006

Making Strategic Decisions with Oracle Advanced Planning. An Oracle White Paper September 2006 Making Strategic Decisions with Oracle Advanced Planning An Oracle White Paper September 2006 Making Strategic Decisions with Oracle Advanced Planning SUMMARY Strategic decision making is more important

More information

Strategic Framework to Analyze Supply Chains

Strategic Framework to Analyze Supply Chains Strategic Framework to Analyze Supply Chains 1 Andy Guo A Strategic Framework for Supply Chain Design, Planning, and Operation Part I: Understand the supply chain Part II: Supply chain performance Part

More information

Kapitel 2 Unternehmensarchitektur III

Kapitel 2 Unternehmensarchitektur III Kapitel 2 Unternehmensarchitektur III Software Architecture, Quality, and Testing FS 2015 Prof. Dr. Jana Köhler jana.koehler@hslu.ch IT Strategie Entwicklung "Foundation for Execution" "Because experts

More information

Lean Manufacturers Use the Visible Inventory ibin System to Dramatically Increase Inventory Turns

Lean Manufacturers Use the Visible Inventory ibin System to Dramatically Increase Inventory Turns Lean Manufacturers Use the Visible Inventory ibin System to Dramatically Increase Inventory Turns Lean manufacturers have not abandoned pull systems despite their inherent problems. They see that the benefits

More information

CSCP APICS Certified Supply Chain Professional APICS

CSCP APICS Certified Supply Chain Professional APICS CSCP APICS Certified Supply Chain Professional APICS To purchase Full version of Practice exam click below; http://www.certshome.com/cscp-practice-test.html FOR APICS CSCP Exam Candidates We Offer Two

More information

Using MSBA as the Foundation for SOA

Using MSBA as the Foundation for SOA SOA Challenges Why is Business Architecture Important What is MSBA Using MSBA as the Foundation for SOA SOA in context 1 SOA holds out enormous promise to revitalise the business value of IT... but early

More information

CHOICES The magazine of food, farm, and resource issues

CHOICES The magazine of food, farm, and resource issues CHOICES The magazine of food, farm, and resource issues 4th Quarter 2005 20(4) A publication of the American Agricultural Economics Association Logistics, Inventory Control, and Supply Chain Management

More information

Supply Chain Management

Supply Chain Management Overview of Logistics and Supply Chain Management Dr.T.A.S.Vijayaraghavan, XLRI Jamshedpur Supply Chain Management Supply Chain Management is now part of the business vocabulary. Impact of global marketplace

More information

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. Exam Name MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Uncertainties, lack of coordination, and an inability or refusal to share information

More information

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc.

E-commerce. business. technology. society. Kenneth C. Laudon Carol Guercio Traver. Third Edition. Copyright 2007 Pearson Education, Inc. Copyright 2007 Pearson Education, Inc. Slide 12-1 E-commerce business. technology. society. Third Edition Kenneth C. Laudon Carol Guercio Traver Copyright 2007 Pearson Education, Inc. Slide 12-2 Chapter

More information

INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT

INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT INTERNET TECHNOLOGIES AND SUPPLY CHAIN MANAGEMENT A number of companies have used the Internet to lower costs and add value to their businesses The Internet has already had a tremendous impact on the field

More information

Optimize Sales Order Management with Enterprise Content Management

Optimize Sales Order Management with Enterprise Content Management OpenText Solution Brief OpenText ECM Suite for SAP ECM for Sales Order Management by OpenText Objectives Solution Benefits Quick Facts Optimize Sales Order Management with Enterprise Content Management

More information

ebusiness & ecommerce

ebusiness & ecommerce Andreas Meier Henrik Stormer ebusiness & ecommerce Managing the Digital Value Chain Translated by Elizabeth Gosselin ^J Springer Contents ebusiness Framework 1 1.1 Defining Electronic Business 2 1.2 Case

More information

E-Commerce and E-Business

E-Commerce and E-Business E-Commerce and E-Business Session Speaker Prof. P.S.Satish 1 Session Objectives To understand the implications of e-commerce in Supply Chain To know different types of e-business in current business environment

More information