About us. Our Accolade

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3 About us Established in 1986, Comm-Tech Voice & Data has developed through an ever changing communications industry to be the leading and oldest independent communications provider within East Anglia. With over 25 years experience in the telecommunications industry, we have seen and adapted to the ever changing world of technology, to ensure our clients are at the forefront of business communications. With a product portfolio hard to rival, including market leading suppliers and network operators, we truly believe we can provide any business a complete communications and data solution. From large corporate entities to sole traders, Comm-Tech is committed to offering you the best communications solution to suit your business needs; giving you total peace of mind. Our Accolade In light of our commitment to our customers, Vodafone awarded us Platinum Partner status in 2010; 1 of 26 across the UK, which was recognition for our high level of service. Our close partnership with Vodafone means we have access to a broader range of tariffs. However, as an independent dealer we are able to offer tariffs across other major UK mobile networks. In 2011 we were awarded Vodafone Platinum Partner of the Year for Best Customer Retention and to give our business customers peace of mind, we are one of the elite businesses to be ISO 9001 accredited. The team at Comm-Tech always continue to impress me with their excellent customer service and this has been recognised by them winning the Platinum award for Best Customer Retention and we wish them every success for the forthcoming year. Dale Parkinson Head of Vodafone Partner Services

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5 our clients Anglia Farmers Limited has worked in partnership with Comm-Tech since before the merger of the two founding groups in 2003 when Anglia Farmers were formed. Their continued support has been an invaluable resource for the communications team and has been a key factor in the successful management of a mobile account that has grown from a handful of connections to over 10,000 connections. Anglia Farmers works very closely with Comm- Tech on a daily basis and receives excellent assistance from a dedicated team. Robert George AF Business Manager - Communications We have been dealing with Comm-Tech for over 15 years, during this time they have always been able to provide the communication tools required and service levels to ensure we keep our business moving forwards. Their expertise and forward thinking has always provided our business with the solutions to ensure we are able to meet our own customers demands. R Turner (Haulage) Ltd highly recommends Comm-Tech as your communications supplier. Gary Warren R Turner (Haulage) Ltd Comm-Tech has been one of our major suppliers of mobile telephony for the last 12 years, and their service has always been quick and impressive. We switched our mobile phone contracts to them because they offered really good value for money and, more importantly, because they really listened to what we wanted and were able to deliver a personal level of customer service. The Emergency Services rely on excellent communication and Comm- Tech help to ensure this remains of utmost importance, so we have never felt the need to take our business anywhere else Dan Jones East of England Ambulance Service

6 Our solutions The team at Comm-Tech is committed to offering you the best communications solution to suit your business needs. With 25 years of experience behind us we will search out the best business mobile phone tariffs that work for you; advising you on professional vehicle solutions, be it security, tracking or car kits, and get you the best possible price on your landline bills and line rentals. As a local company, we can offer a personalised service and face-to-face meetings if you would prefer to sit down and chat through your options.

7 Check out just some of the solutions we can offer you Mobile Communications Business Mobile Phones Mobile Broadband Mobile Push-To-Talk Lone Worker Solutions Unified Communications Latest Mobile Phones Signal Boosters Two-Way Radios Machine-To-Machine Mobile Phone Recycling Fixed Line Solutions Business Telecoms NGN & Geographic Numbers Business Broadband Leased Lines DIA/Ethernet Hosted Services Telephone Systems IP Hosted Telephony Converged Telecoms Disaster Recovery Video & Audio Conferencing Vehicle Solutions Vehicle Tracking Solutions Vehicle Fleet Management Alarm Systems Vehicle Navigation Professional Car-Kit Installations Our hands-on account management After we have found you the best solution we don t just stop there, we have a dedicated account management team who will be with you every step of the way. We spend time developing and training all of our staff on the products and services we offer, so that they are fully prepared to assist you with any queries or help that maybe needed. We are completely focused on and value the relationships we build with our customers; we pride ourselves on our customer service and customer satisfaction. It s these focuses which lead us to being awarded Vodafone Platinum Partner status and winning the Best Customer Retention award in 2011

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9 Our commitment to you Move your business communications across to Comm-Tech Voice & Data and you will benefit from Unrivalled product portfolio from market leading suppliers and network operators Vodafone Platinum Partner status (top tier, 1 of only 26 in the UK) Award winning account management and customer services team (Vodafone Platinum Partner, Best Customer Retention of the Year Award 2011) You will have a dedicated account manager to look after you every step of the way You will always be offered clear and impartial advice We will find the best products and services to suit you FREE Communications Review Over 25 Years industry experience Local presence Customer Experience Centre (try before you commit) ISO 9001 Accredited Our details In order for us to find you the perfect communications solution for your business, it s best if we have a chat, then we can really understand how your business works and what you need from your communications solution. Get in touch with us on enquiries@comm-tech.co.uk Communications Centre, 33 King Street, Norwich, Norfolk, NR1 1PD

10 Communications Centre 33 King Street Norwich Norfolk NR1 1PD Reg in England No VAT Reg No Comm-Tech Voice & Data Ltd is part of The Conrad Global Group