Welcome to the UMass Boston Center for Collaborative Leadership Online Training Series
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1 Welcome to the UMass Boston Center for Collaborative Leadership Online Training Series Moderated by Lisa DeAngelis, Director Wednesday, November 4, 2015 #CtrCollabLead_webinar
2 Center for Collaborative Leadership We challenge and inspire you to act collaboratively, identify and rethink boundaries, build purposeful relationships, and be a better leader and citizen. Emerging Leaders Program Master Class Workshops Online Training Series
3 Commerce Bank is proud to support the Center for Collaborative Leadership.
4 What is Appreciative Inquiry? An Online Training Session for Emerging Leaders Facilitated by: Jen Hetzel Silbert Co-founder of Spartina
5 Welcome Ladder of Inference AI 101 Activity: Reframing Problem to Opportunity Five Core Principles for AI in Action AI in Practice the Interview 5-Ds AI as a Process Next steps + Q&A Agenda
6 1. You must LIVE IT, to PRACTICE IT. 2. Appreciative Inquiry is NOT POSITIVE THINKING
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8 Ladder of Inference Chris Argyris
9 No problem can be solved from the same level of consciousness that created it. We must learn to see the world anew. - Albert Einstein
10 What happens when you focus on a problem during a meeting? What are the unintended consequences? Thought Downward Action Spiral Behavior the PROBLEM with PROBLEM-solving
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12 #1: Positive Image, Positive Action What we look for, we find. What we pay attention to, grows.
13 #2: Participatory & Inclusive People commit to what they help to create.
14 Positive Image Placebo Effect Positive Action Pygmalion Dynamic Rx Heliotropism Affirmative Capability
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18 Fixing Problems vs. Appreciative Inquiry Illness Ineffective Narrow Focus Error-prone Unethical Divisive Conflict Health Effective Wider Focus Reliable Ethical Compromise Well-being Excellent Infinite Possibility Flawless Virtuous Collaboration Fix Problems Adapted from: Barrett & Fry. (2006.) Appreciative Inquiry: A Positive Approach to Building Cooperative Capacity. Taos Institute. 18
19 AI Theory: Five Core Principles 1. Positive Principle 2. Anticipatory Principle 3. Poetic Principle 4. Simultaneity Principle 5. Constructionist Principle
20 Alpha (last name) Year A D 500 BC E L 1000 M Q 2015 R - Z 2150
21 Positive IMAGE Positive ACTION What we ask determines what we find. What we find determines how we talk. How we talk determines what we imagine together. How we imagine determines what we achieve, together.
22 RE-ENTRY: PRACTICE + APPLICATIONS
23 The Appreciative Interview Facilitator Set-up: Dialogue in Pairs A B B A Choose an interview partner you know the least Read questions aloud; take turns asking questions Take brief notes of your partner s responses Be a curious listener; ask probing questions
24 Generic Appreciative Interview Dialogue in Pairs 1. Share a high point story, a time when you felt most alive, most involved, most engaged or excited in your life or work. What specific experience comes to mind? 2. Now dig deeper. What do you value most about yourself, your work/profession, and your organization? 3. Now, fast forward 3-5 years from now and imagine your ideal future. What three wishes do you have for: A. Yourself? B. Your work/profession? C. Your organization? 4. What steps, short or long in stride, can you take to make these wishes a reality?
25 Problem Solving vs Appreciative Inquiry Identify the Problem Analyze Root Causes Improvisation & Inspired Action for sustainable innovation Decide what to study, how and who to involve in each phase Conduct the inquiry, share insights around strengths, exemplars, assets Brainstorm Solutions Implement Invent the technical & social structures which make the vision inevitable Envision external impact & internal functioning as if those insights were fully alive, hopes realized
26 Whether you think you can, or think you can t either way you re right. - Henry Ford
27 Q & A & CLOSING COMMITMENTS Key Learning? Hope? Commitment?
28 Questions/Dialogue Jen Hetzel Silbert Co-founder of Spartina
29 Thank you for attending What is Appreciative Inquiry? featuring Jen Hetzel Silbert of Spartina Consulting. This webinar was brought to you by the UMass Boston Center for Collaborative Leadership, and proudly sponsored by Commerce Bank. Please join us on December 2 nd for our next online session: Using Appreciative Inquiry to Manage Projects and Assemble Teams. In addition, we are offering a Master Class Workshop, Rapid Strategy Development: From SWOT to SOAR on April 16. Please see umb.edu/leaders for more information.
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