The Infrastructure Journey

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1 The Infrastructure Journey MAJGEN Mike Milford Head of ICT Operations and Strategic J6

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3 Where the current journey began Defence ICT in 2009 Characterised by unreliable, inefficient architecture. A massive range of applications with poor interoperability or serviceability. Significant customer frustration in trying to get business solutions or adequate ICT support. Relatively low levels of strategic investment. The then Secretary, Nick Warner, described the environment as a broken backbone.

4 2009 White Paper and ICT Strategy White Paper Single Information Environment Enterprise Architecture Service Oriented Architecture Applications Rationalisation White Paper Companion Review Strategic Reform Program 2009 ICT Strategy

5 Defence ICT Strategy 2009 The Vision The 2009 Defence ICT Strategy articulated a vision of an agile, robust, ICT environment that supported Defence s business needs out to This vision was supported by an ambitious plan to achieve the reforms that would achieve this vision. Set the goal of achieving $1.9 billion in savings by 2019.

6 Defence ICT Strategy 2009 Four Strategic Imperatives Mission: Lead the integrated design, cost effective delivery and sustained operation of the Defence Information Environment 1. Optimise the value of Defence ICT Investment 2. Closer Stakeholder Engagement and Alignment 3. Provide agreed priority solutions 4. Strengthen ICT capability

7 1. Optimise the value of Defence ICT Investment Included.. Consolidate Data Centres Reduce Time to Market ICT Two Pass Process Implement a Single Secure Desktop Develop Defence s Enterprise Architecting Capabilities Implementing a Services Oriented Architecture Centralised Services - Deliver Distributed Computing

8 2. Closer Stakeholder Engagement and Alignment New Stakeholder Engagement Model Improved Sharing and Access to Services with Key Allies Specialist Business Solutions Design Capability

9 3. Provide agreed priority solutions Deliver Unified Communications High Speed Strategic Communications Network (JP 2047)

10 4. Strengthen ICT capability Sourcing Strategy AMSPA Terrestrial Communications Data Centres Investing in People Change Management IT Service Management Improvements to Service Management and Service Desks CIO as Coordinating Capability Manager Infrastructure Remediation

11 In a nutshell these are all tightly inter-linked!

12 2010 Journey underway Service centre upgrade PMKeyS Technical Refresh Project approved Consolidation of many CIOG staff to APW Service Delivery Charter published JP2077 upgrade to MILIS Defence service desks consolidated to Defence Service Centre at Mitchell

13 2011 Big moves begin Accenture appointed to manage the move to the Primary Data Centre (PDC) in Sydney Customer Service certification with Customer Service Institute Applications Management Service Partnership Arrangement (AMSPA) established NGD contract signed with Thales for Proof of Concept

14 2012 First big wins and consolidation Human Resource Development centralised to CIOG Statement of Intent to centralise Logistics NGD approved to proceed based on successful pilot Data Centre migration to PDC completed Terrestrial Communications (JP2047) 2 nd Pass IS 22 launched HAIGS operational

15 2013 A very big year LOGIS Branch transition into CIOG Signing of Terrestrial Communications contract Data centre infrastructure for the NGD Implemented NGD on DRN at the Military Pay Administration Centre and migrated pilot-users Proof of concept with Protected ios devices accessing DRN SOA progress Reference architectures Support for Operations Talisman Saber 13 Infrastructure Transformation Program established

16 2014 Towards the Home Stretch Down select and signing of Central Processing contract NGD/SIE-S progressing WGS 6 activated Release of upgrade to Military Message Handling System Support for MH370 and MH17 Extensive organisational redesign top to bottom and end to end Readying for the integration and operationalisation of many components of the Infrastructure Transformation Program that will occur next year

17 2015 and beyond Finalise Terrestrial Communications infrastructure and management Implement Centralised Processing infrastructure and management Rollout SIE-Secret and SIE-Protected Continue Stand Alone Network Replacement Program Continue Service Management improvements We are progressing on achieving our Mission To lead the integrated design, cost effective delivery and sustained operation of the Defence Single Information Environment

18 Summary The 2009 ICT Strategy was and still is sound Most key initiatives in the 2009 ICT Strategy have been initiated, many completed, and some now 2 nd generation We have come a long way Some projects have run late Running all these projects together has been far more complicated than we anticipated Our large ERPs are still a challenge Applications rationalisation is still a challenge Our customer focus continues to improve We have done a lot in 5 years

19 Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat. Sun Tzu The Art of War

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