MITIGATING THE RISK OF ERP SOFTWARE SELECTION
|
|
- Duane Cobb
- 8 years ago
- Views:
Transcription
1 MITIGATING THE RISK OF ERP SOFTWARE SELECTION
2 Evaluating new information systems is a daunting task - where do you start? There is so much to know, so much hype from the software companies, competing agendas of departments within your organization and of course, everybody you talk to is an expert knowing exactly which package is best for your company. Who do you believe? WHERE DO YOU BEGIN? Each year, North American companies spend over $250 billion on more than 175,000 Information Technology projects. Documented statistics reveal an alarming project failure rate and the astonishing fact that only 29% of ERP projects are successful! With more than 500 successful manufacturing and distribution ERP system implementations, Clients First Business Solutions has developed a guaranteed process to assure success. Harnessing technology to achieve business improvement and a competitive advantage is a key objective of our process. The Vision and Scope Setting Session The first step in our process is to conduct a Vision and Scope Setting session (VS) with your company s Executive Management Team. This is typically a half-day session and is provided at no charge. The format is a fast-paced, interactive dialog between Clients First business consultants and your company s management team. The results are visually documented and organized as the session is conducted. The following topics are included: Where is Your Business Headed? As the old adage says, if you don t know where you re going, any road will take you there. Management teams of profitable, growing companies always have a vision of their future. The vision is translated into plans that facilitate the realization of the goals and objectives while ensuring growth and profitability. An important ingredient in realizing the vision is an information system that can take you there and not limit your efforts. This process includes an open forum where your management team shares with our consultants the business vision and plans for your company for the next 2 to 5 years. 2
3 What are the Issues and Risks? In today s fast-paced, global economy, there are many tactical steps required to realize the business vision. There are also many uncertainties and road blocks that can impede a company s ability to do so. Our consultants engage your management team in a frank discussion to uncover potential risks and help identify contingencies that can mitigate these risks. New System, Band-Aid, or Nothing? Implementing a new information system is both costly and painful. It is therefore important to have a sound business case that warrants the required investment in time and money. If a new system does not bring you a tangible Return on Investment (ROI), operational efficiencies, or resolve compliance issues, you should NOT be purchasing a new system. This part of the process determines if there is a valid business case and, if so, identifies the reasons for change. Where does Data Live Today? Many companies have disparate islands of data and isolated systems that individual users or departments have created to handle the daily operations. This is both inefficient and cumbersome. It adds non-value costs to the products and services your company provides. Efficient businesses use comprehensive and fully integrated real-time systems to operate productively at the lowest possible cost while providing high-levels of customer service. In making the transition from your current IT environment to a new one, it is important to understand what systems are in place today, who uses them, and what data they contain. This process permits us to redesign inefficient business processes allowing the organization to function at optimum performance.
4 Business Requirements Information systems must meet business and functional requirements to achieve organizational goals and objectives. This part of the process identifies and prioritizes the high-level business requirements for today, as well as those that are required to fulfill the business vision in the future. Business Metrics Key Performance Indicators (KPI s) and business metrics measure an organization s effectiveness in comparison to itself as well as competitors and industry leaders. Clients First identifies the KPI s and measures that are currently in place and identifies those metrics that are important to track. Success Criteria To measure the effectiveness of a new business solution and potential return on investment, success criteria must be established to determine tangible benefits by which the solution can be measured. This part of the process identifies those criteria. What is the Project Scope of a New Business System? Successful system implementations require a clearly defined scope of work. This typically includes both business and functional areas within your company. Our methodology strives to provide the shortest time-to-value and rewards your stakeholders with an early victory in the project life cycle. This part of the process defines the approach and identifies the project scope and phases.
5 The Detailed Requirements Analysis (DRA) Once the Vision and Scope is completed, the next step is a Detailed Requirements Analysis (DRA). This is a fee-based engagement. The DRA is a comprehensive compilation of the results and findings based upon interviews conducted with people from within your company from all of the relevant business and functional areas. These interviews expand on the business requirements identified during the VS and include a detailed discussion of the functional requirements for each area. One or more software solutions are recommended based on the requirements identified during this process. A gap/fit worksheet is also included. The gap/fit analysis clearly indicates which requirements each software satisfies (fit) and which requirements it doesn t (gap), along with options for handling the gap items. The gap/fit worksheet can also be used as the heart of an RFP (request for proposal) and submitted to potential vendors. The DRA often contains a return on investment analysis identifying the areas within your company where returns will be realized, an estimated dollar amount and the timeframe in which the payback is expected. This is helpful in presenting a justifiable business case, especially where a Board of Directors or other overseeing body is involved. Another important aspect of the DRA is a high-level project plan. This section identifies the major tasks and their timeframes, a training plan, and the responsibilities of the project team. Copyright 2005, All Rights Reserved
6 How Does the DRA Mitigate Risk? As mentioned before, only 29% of ERP software projects are successful. Of the successful projects, 95% of them had an active project manager and followed a formal methodology similar to the one described above. Companies utilizing the DRA process dramatically reduce the risk involved with implementing a new information system and experience a significantly lower overall cost of the project. Making a small upfront investment ensures success, minimizes risk, and provides the piece of mind knowing that: No stone was left unturned in identifying your company s requirements The scope, budget and timeframe is known in advance You know exactly what will be delivered and how it will benefit your organization
7 Guaranteed Project Success Thousands of ERP engagements prove that software, no matter how proficient, had little to do with the success or failure of a project. In fact, success was almost entirely determined by the people, process, and the methodology utilized from the first client contact through the project s completion. Although customers often name cost as their primary concern in choosing software, the real issue at hand is risk. Of the many risks involved in implementing any ERP project, the greatest are cost overruns, late delivery, and lack of functionality. The Clients First Success Methodology ensures that from our first contact, through handing over the keys of the new system, we follow a consistent repeatable process that guarantees: that you choose the right system, that it is customized to fit all your critical business processes, and that it is delivered on-time, within budget, and with full functionality.
8 Project Methodology - Pre Implementation GUARANTEED PROJECT SUCCESS INITIAL DISCUSSIONS QUALIFICATION, PROJECT IDENTIFICATION MUTUAL CAPABILITIES DISCUSSION PRELIMINARY ANALYSIS DETAILED REQUIREMENTS ANALYSIS $$$ SOLUTION PRESENTATION, BUDGET REVIEW, FINALIZE SCOPE PROPOSAL REVIEW CLIENT COMMITMENT CLIENT PROFILE WORKSHEET DISCUSSION DOCUMENT REQUIREMENTS ANALYSIS PROPOSAL REQUIREMENTS ANALYSIS REPORT REFINE REQUIREMENTS REPORT EXECUTE AGREEMENTS SOLUTION PROPOSAL
9 Project Methodology - Delivery GUARANTEED PROJECT SUCCESS ANALYSIS DESIGN CUSTOMIZATION, DEVELOPMENT, TESTING, DATA CONVERSION DEPLOYMENT FINAL DATA CONVERSION GO-LIVE HAND HOLDING, ON-GOING SUPPORT PROJECT CHARTER SET-UP IMPLEMENTATION DECISIONS CUSTOMIZATION DEVELOPMENT SPECIFICATIONS SYSTEM SET-UP END-USER TRAINING PROJECT CHANGE MANAGEMENT
10 The Next Step Clients First provides comprehensive business solutions that middle market companies require to gain a competitive advantage and compete successfully in today s business environment. We have extensive knowledge and expertise in distribution and manufacturing where we serve more than 520 clients. We welcome the opportunity to engage with your team and share how the Clients First Success Methodology has delivered measurable results and business value to our distribution and manufacturing clients. Contact us at or us at info@clientsfirst-us.com to receive a free Video CD on Mitigating the Risk of ERP Software Selection. Web: info@clientsfirst-us.com Telephone: Office Locations: New Jersey Massachusetts Ohio Alabama Tennessee Texas California Copyright 2005, All Rights Reserved
Wendy Weber President. wendy@crandallassociates.com
When Crandall Associates, Inc. opened our doors back in 1973, we were the first executive search firm devoted exclusively to the field of direct marketing. We recognized that direct marketing is a discipline,
More informationFortune 500 Medical Devices Company Addresses Unique Device Identification
Fortune 500 Medical Devices Company Addresses Unique Device Identification New FDA regulation was driver for new data governance and technology strategies that could be leveraged for enterprise-wide benefit
More informationSelecting a Commission and Incentive Compensation System
Selecting a Commission and Incentive Compensation System Corporations are increasingly looking for outside vendors to provide software products to manage commission, sales incentive, and bonus programs.
More informationThe 5 Questions You Need to Ask Before Selecting a Business Intelligence Vendor. www.halobi.com. Share With Us!
The 5 Questions You Need to Ask Before Selecting a Business Intelligence Vendor www.halobi.com Share With Us! Overview Over the last decade, Business Intelligence (BI) has been at or near the top of the
More informationIN SEARCH OF BUSINESS VALUE: HOW TO ACHIEVE THE BENEFITS OF ERP TECHNOLOGY
Introduction IN SEARCH OF BUSINESS VALUE: HOW TO ACHIEVE THE BENEFITS OF ERP TECHNOLOGY In today s increasingly competitive business environment, significant investment in Information Technology (IT) is
More informationSDLC- Key Areas to Audit in IT Projects ISACA Geek Week 2013 8/21/2013. PwC
SDLC- Key Areas to Audit in IT Projects ISACA Geek Week 2013 8/21/2013 1 Introductions and Projects Overview Presenters Charlie Miller and Andrew Gerndt The Coca-Cola Company Principal IT Auditors Atlanta,
More informationCloud Vs. Licensed. produced by: www.clearspider.com
Cloud Vs. Licensed produced by: www.clearspider.com Why are Clear Spider inventory management solutions hosted? Upgrading. Downtime. Maintenance. Hardware obsolescence. Implementation issues. The litany
More information14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution
2015 ERP GUIDE 14 TRUTHS: How To Prepare For, Select, Implement And Optimize Your ERP Solution Some ERP implementations can be described as transformational, company-changing events. Others are big disappointments
More informationWHERE S THE ROI? Leveraging Benefits Realization Activities to Optimize Your Organization s Investment in ERP Software
WHERE S THE ROI? Leveraging Benefits Realization Activities to Optimize Your Organization s Investment in ERP Software In today s increasingly competitive business environment, investments in ERP are becoming
More informationDescription of Program Management Processes (Initiating, Planning) 2011 PROGstudy.com. All rights reserved
Description of Program Management Processes (Initiating, Planning) Topics Covered Program Management Process Groups salient features Description of all processes in Initiating Process Group: Initiate Program
More informationTEN TIPS FOR A SUCCESSFUL INFOR IMPLEMENTATION
TEN TIPS FOR A SUCCESSFUL INFOR IMPLEMENTATION Copyright 2015 Panorama Consulting Solutions. All Rights Reserved. 720.515.1377 Panorama- Consulting.com Successfully implementing an Infor ERP system involves
More informationProject Management Office Best Practices
Project Management Office Best Practices Agenda Maturity Models (Industry & PMO) PMO Areas of Expertise (Scale & Scope) Project Management Office Process Model Project Management Framework PMO Implementation
More informationMaking A Case For Project Management
AN INTERTHINK CONSULTING WHITE PAPER Making A Case For Project Management An Overview Of Interthink Consulting's Project Management Business Case Approach Contents: Introduction Defining Organizational
More informationThe Value of Organizational Change Management
The Value of Organizational Change Management Bridging the Gap : Quantifying the ROI of Organizational Change Management Larry Powers & Ketil Been The Value of Organizational Change Management 1 Table
More informationEFFECTIVE CHANGE MANAGEMENT Skills to make change management a culture that delivers project benefits and a return on investment.
Management Consulting Systems Integration Managed Services WHITE PAPER EFFECTIVE CHANGE MANAGEMENT Skills to make change management a culture that delivers project benefits and a return on investment.
More informationSTRATEGIC INTELLIGENCE WITH BI COMPETENCY CENTER. Student Rodica Maria BOGZA, Ph.D. The Bucharest Academy of Economic Studies
STRATEGIC INTELLIGENCE WITH BI COMPETENCY CENTER Student Rodica Maria BOGZA, Ph.D. The Bucharest Academy of Economic Studies ABSTRACT The paper is about the strategic impact of BI, the necessity for BI
More informationDate: May 1, 2009. Unified Communications Strategic Planning
Date: May 1, 2009 Unified Communications Strategic Planning Date: January, 2012 Table Of Contents 1. Executive Overview... 2 2. Strategic Planning Tool... 3 3. Identify Communication Requirements... 4
More informationSEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND
SEVEN WAYS TO AVOID ERP IMPLEMENTATION FAILURE SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION................................ 3 UNDERSTAND YOUR CURRENT SITUATION............ 4 DRAW
More informationAnalytics Strategy Information Architecture Data Management Analytics Value and Governance Realization
1/22 As a part of Qlik Consulting, works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics journey. Qlik Advisory 2/22
More informationThe Value of Integration within the Supply Chain
The Value of Integration within the Supply Chain By Thomas K. Ryan Principal TKR Consulting Associates 103 Arbor Ave. West Chicago, IL 60185 Phone: 630.876.0607 Email: tomryan@tkrconsulting.com This article
More informationThe expression better, faster, cheaper THE BUSINESS CASE FOR PROJECT PORTFOLIO MANAGEMENT
Cloud Solutions for IT Management WHITE PAPER THE BUSINESS CASE FOR PROJECT PORTFOLIO MANAGEMENT How Progressive IT Organizations Are Using Hosted Solutions To Deliver On Time, On Budget, On Quota and
More informationThe Fast Track Project Glossary is organized into four sections for ease of use:
The Fast Track Management Glossary provides a handy reference guide to the fast track management model, encompassing the concepts, steps and strategies used to manage successful projects even in the face
More informationWHITE PAPER APRIL 2012. Leading an Implementation Campaign to Address the Convergence of Healthcare Reform Initiatives
WHITE PAPER APRIL 2012 Leading an Implementation Campaign to Address the Convergence of Healthcare Reform Initiatives New healthcare reforms have created an unprecedented impact on hospital systems operations.
More informationTips To Select and Implement CRM To Improve Your Bottom Line
Tips To Select and Implement CRM To Improve Your Bottom Line January 7, 2010 Eric Kimberling, President Panorama Consulting Group www.panorama-consulting.com 303-256-6253 About Panorama Consulting Niche
More informationPresented By: Leah R. Smith, PMP. Ju ly, 2 011
Presented By: Leah R. Smith, PMP Ju ly, 2 011 Business Intelligence is commonly defined as "the process of analyzing large amounts of corporate data, usually stored in large scale databases (such as a
More informationE TE T R E PR P IS I E S E R ES E O S URCE E P L P A L NNIN I G
االله الرحمن الرحيم بسم ENTERPRISE RESOURCE PLANNING SYSTEMS OVERVIEW Omer Omarabi January 2010 Agenda IT Planning & Challenges In Sudan What is an ERP System? Why You Need an ERP System? How to get your
More informationQuickStart and SaaS: Removing the Burden from EHR Implementation and Hosting
QuickStart and SaaS: Removing the Burden from EHR Implementation and Hosting Electronic Health Records. EHR. Meaningful Use. No matter what you call it, the bottom line is that any organization which provides
More informationManaging Utility Capital Projects Using Enterprise Project Portfolio Management Solutions
An Oracle White Paper January 2012 Managing Utility Capital Projects Using Enterprise Project Portfolio Management Solutions Executive Overview Utility executives worldwide face a precarious balancing
More informationCritical Steps to Help Small and Mid-Sized Businesses Ensure CRM Success
Critical Steps to Help Small and Mid-Sized Businesses Ensure CRM Success Table of Contents Abstract............................................ 3 CRM Drivers and Benefits............................. 4
More informationCOMMONWEALTH OF MASSACHUSETTS
COMMONWEALTH OF MASSACHUSETTS Implementation Roadmap February 2003 February 2003 Page 165 of 191 February 2003 Page 166 of 191 A. INTRODUCTION The findings and recommendations of the Enterprise IT Strategy
More informationSEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND
SEVEN WAYS THAT BUSINESS PROCESS MANAGEMENT CAN IMPROVE YOUR ERP IMPLEMENTATION SPECIAL REPORT SERIES ERP IN 2014 AND BEYOND CONTENTS INTRODUCTION 3 EFFECTIVELY MANAGE THE SCOPE OF YOUR IMPLEMENTATION
More informationHow Good Requirements Gathering Leads to a Successful Planning and Reporting Implementation
] How Good Requirements Gathering Leads to a Successful Planning and Reporting Implementation Mustansir Saifuddin [ ANUP MAHESHWARI ASUG INSTALLATION MEMBER MEMBER SINCE: 2008 AJAY VONKARERY [ ASUG INSTALLATION
More informationAppendix G: Organizational Change Management Plan. DRAFT (Pending approval) April 2007
Appendix G: Organizational Change Management Plan DRAFT (Pending approval) April 2007 Table of Contents TABLE OF CONTENTS... 1 INTRODUCTION:... 2 ABT ORGANIZATIONAL CHANGE MANAGEMENT SCOPE... 2 PEOPLESOFT
More informationEnterprise Business Service Management
Technical white paper Enterprise Business Service Management Key steps and components of a successful solution Table of contents Executive Summary... 2 Setting the goal establishing an IT initiative...
More informationThe SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer
Paper 3353-2015 The SAS Transformation Project Deploying SAS Customer Intelligence for a Single View of the Customer ABSTRACT Pallavi Tyagi, Jack Miller and Navneet Tuteja, Slalom Consulting. Building
More informationBig Data Services From Hitachi Data Systems
SOLUTION PROFILE Big Data Services From Hitachi Data Systems Create Strategy, Implement and Manage a Solution for Big Data for Your Organization Big Data Consulting Services and Big Data Transition Services
More informationThe Total Economic Impact Of SAS Customer Intelligence Solutions Intelligent Advertising For Publishers
A Forrester Total Economic Impact Study Commissioned By SAS Project Director: Dean Davison February 2014 The Total Economic Impact Of SAS Customer Intelligence Solutions Intelligent Advertising For Publishers
More information2014 ERP REPORT. A Panorama Consulting Solutions Research Report
2014 ERP REPORT A Panorama Consulting Solutions Research Report Copyright 2014 Panorama Consulting Solutions. All rights reserved. No unauthorized reproduction without the author s written consent. All
More informationTurning Strategic Insight Into Business Impact
Turning Strategic Insight Into Business Impact VMware Accelerate Advisory Services Identify Opportunities and Create Strategies for the Journey to IT as a Service No longer relegated to simply keeping
More informationStrategic Planning. Key Initiative Overview
David Aron Research Vice President This overview provides a high-level description of the Strategic Planning Key Initiative. IT leaders can use it to create strategies that help the business win, and change
More informationAvaya Strategic Communications. Consulting. A Strong Foundation for Superior Business Results. Table of Contents. Taking Business Vision to Reality
Avaya Strategic Communications Consulting Table of Contents Taking Business Vision to Reality... 1 Section 1: The Technology Contribution Challenge..... 1 Section 2: A Systematic Approach for Ensuring
More informationDoes a Business Intelligence implementation scare you? Here are 5 things to avoid.
Does a Business Intelligence implementation scare you? Here are 5 things to avoid. While small and midsize businesses (SMB s) recognize the value of Business Intelligence (BI) many feel that BI solutions
More informationACG s Growth Strategy and High Performance Business Consulting Services
ACG s Growth Strategy and High Performance Business Consulting Services ACG delivers telecom market share/forecast reports, consulting services, business case analysis, product and service message testing.
More informationProject Management Office (PMO) Charter
Project Management Office (PMO) Charter Information & Communication Technologies 10 January 2008 Information & Communication Technologies Enterprise Application DISCLAIMER Services Project Management Office
More informationTotal Cost of Ownership and Return On Investment Financial Benefits of Our Software Solutions
Total Cost of Ownership and Return On Investment Financial Benefits of Our Software Solutions Your evaluation of a software vendor s application product should not only involve considering factors such
More informationIT Governance Regulatory. P.K.Patel AGM, MoF
IT Governance Regulatory Perspective P.K.Patel AGM, MoF Agenda What is IT Governance? Aspects of IT Governance What banks should consider before implementing these aspects? What banks should do for implementation
More informationEffectively Managing EHR Projects: Guidelines for Successful Implementation
Phoenix Health Systems Effectively Managing EHR Projects: Guidelines for Successful Implementation Introduction Effectively managing any EHR (Electronic Health Record) implementation can be challenging.
More informationThe 2015 Manufacturing ERP Report
The 2015 Manufacturing ERP Report. All rights reserved. No unauthorized reproduction without the author s written consent. All references to this publication must cite Panorama Consulting Solutions as
More informationINTRODUCTION. Ryan White, Vice President of Business Development, DTI Integrated Business Solutions
DEVELOPING AN ENTERPRISE VISION FOR CONTENT MANAGEMENT Ryan White, Vice President of Business Development, DTI Integrated Business Solutions EXECUTIVE OVERVIEW The amount of content organizations create,
More informationThe IT Executive's Role In Vendor Management
www.rfgonline.com Friday, July 16, 2004 The IT Executive's Role In Vendor Management RFG believes the identification and continuous application of vendor management best practices, especially for key vendors,
More informationGlobal Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com E X C E R P T I D C M a r k e t S c a p e : U. S. B u s i n e s s C o n s u l t i n g S e r v i c
More informationPPM Maturity Value Assessment for Your Company
PPM Maturity Value Assessment for Your Company Date Sponsored by: Prepared For: Valued Customer Name Third party model, methodology and data provided by: Disclaimer: NOTICE - THIS INFORMATION IS PROVIDED
More informationProcess-Based Business Transformation. Todd Lohr, Practice Director
Process-Based Business Transformation Todd Lohr, Practice Director Process-Based Business Transformation Business Process Management Process-Based Business Transformation Service Oriented Architecture
More informationDriving PPM Adoption Through Effective Change Management
Driving PPM Adoption Through Effective Change Management Presenters: David Boghossian, Founder, PowerSteering Software Jay Hoskins, PowerSteering Business PPM Consultant Welcome! Thank you for joining
More informationGUIDELINES FOR DEVELOPING A SHAREPOINT REQUEST FOR PROPOSAL. by Jill Schubmehl, Evan Callender, and Chris Stafford
GUIDELINES FOR DEVELOPING A SHAREPOINT REQUEST FOR PROPOSAL by Jill Schubmehl, Evan Callender, and Chris Stafford Writing a Request for Proposal (RFP) for a planned Microsoft Office SharePoint Server 2007
More informationProject Management and Scrum A Side by Side Comparison by Anne Loeser, October 2006
Project Management and Scrum A Side by Side Comparison by Anne Loeser, October 2006 For decades, software development projects have followed the classic waterfall method in which software development initiatives
More informationPanorama Consulting Group. PERFECT Fit ERP Selection Framework
Panorama Consulting Group PERFECT Fit ERP Selection Framework 1 Goals of the meeting Meeting Goals and Agenda Help Panorama better understand the Client Address questions about Panorama s ERP selection
More informationGovernment Business Intelligence (BI): Solving Your Top 5 Reporting Challenges
Government Business Intelligence (BI): Solving Your Top 5 Reporting Challenges Creating One Version of the Truth Enabling Information Self-Service Creating Meaningful Data Rollups for Users Effortlessly
More informationWhite Paper Build A Change Management Office
Building Change Capability We make it happen. Better. White Paper Build A Change Management Office 9 Steps to Make Your Change Efforts Stick May 2014 Better Change Management Developing a Change Management
More informationHR Strategic Design Initiative. Project Status. June 2015
HR Strategic Design Initiative Project Status June 2015 Embarked upon the HR Strategic Design Initiative Objectives Develop a thorough and fact-based understanding of the University s HR requirements Design
More informationWHY DO I NEED A PROGRAM MANAGEMENT OFFICE (AND HOW DO I GET ONE)?
WHY DO I NEED A PROGRAM MANAGEMENT OFFICE (AND HOW DO I GET ONE)? Due to the often complex and risky nature of projects, many organizations experience pressure for consistency in strategy, communication,
More informationERP. Key Initiative Overview
Jeff Woods Research Managing Vice President This overview provides a high-level description of the ERP Key Initiative. IT leaders can use this overview to better understand what they need to do to prepare
More informationWhite Paper. Table of Contents
Table of Contents Introduction 1 Best Practices for ERP Implementation 2 Understand business processes and key requirements. 2 Build a business case for ERP with a positive ROI 3 Ensure proper project
More informationIMPLEMENTING ENTERPRISE RESOURCE PLANNING:
SAP INSIGHT IMPLEMENTING ENTERPRISE RESOURCE PLANNING: LESSONS LEARNED FROM THE FRONT Table of Contents Executive Summary 1 What Are the Key Best Practices in ERP Implementations? 2 What Practices Are
More informationTransformational Outsourcing: Responding to change in the e-business marketplace
May 2001 Transformational Outsourcing: Responding to change in the e-business marketplace Prepared for IBM Global Services Page 2 Contents 2 Trends and directions 4 Outsourcing: The new wish list 5 What
More information3PL Selection Strategies
3PL Selection Strategies Sponsored by: Presented by: Bryan Jensen Principal 2015 MHI Copyright claimed for audiovisual works and sound recordings of seminar sessions. All rights reserved. 1 Agenda Current
More informationYOUR ITAM PROGRAM: TO OUTSOURCE, OR NOT TO OUTSOURCE?
BEYOND TOOLS: BUSINESS INTELLIGENCE MEETS ANALYTICS YOUR ITAM PROGRAM: TO OUTSOURCE, OR NOT TO OUTSOURCE? Frank Venezia, Siwel Consulting, Inc. Steffani Lomax, Siwel Consulting, Inc. White Paper - September
More informationLeveraging the Noosh Content Marketing Platform for direct mail: a review of customer best practices
Noosh Customer Survey Results Leveraging the Noosh Content Marketing Platform for direct mail: a review of customer best practices noosh.com The Noosh Content Marketing Platform is an excellent solution
More informationAccelerate Testing Cycles With Collaborative Performance Testing
Accelerate Testing Cycles With Collaborative Performance Testing Sachin Dhamdhere 2005 Empirix, Inc. Agenda Introduction Tools Don t Collaborate Typical vs. Collaborative Test Execution Some Collaborative
More informationTen Steps to Quality Data and Trusted Information
Ten Steps to Quality Data and Trusted Information ABSTRACT Do these situations sound familiar? Your company is involved in a data integration project such as building a data warehouse or migrating several
More informationROI CASE STUDIES. Case Study Forum. PNG Chooses Empirix to Automate VoIP Monitoring and Improve Call Quality HIGHLIGHTS
HIGHLIGHTS Goal: For PowerNet Global Communications to monitor and troubleshoot Voice over Internet Protocol (VoIP) traffic and softswitch implementations on its network. Solution: Emprix s Hammer XMS,
More informationEHR Readiness Assessment
EHR Assessment Overview This tool is designed to help physicians assess where they are in their readiness to implement an EHR. With a more accurate portrait of their readiness, their practice will be better
More informationHow Smart Businesses Embrace Change Lessons to Enable a Successful Business Transformation
How Smart Businesses Embrace Change Lessons to Enable a Successful Business Transformation January Paulk Director of Client Services Organizational Change and Business Process Management Services Agenda
More informationCRM. Best Practice Webinar. Next generation CRM for enhanced customer journeys: from leads to loyalty
CRM Best Practice Webinar Next generation CRM for enhanced customer journeys: from leads to loyalty Featured guest speaker Leslie Ament SVP Research and Principal Analyst at Hypatia Research Group and
More informationDevelopment, Acquisition, Implementation, and Maintenance of Application Systems
Development, Acquisition, Implementation, and Maintenance of Application Systems Part of a series of notes to help Centers review their own Center internal management processes from the point of view of
More informationHow is Lead Scoring Implemented? Implementing lead scoring policies is done in three phases:
Lead Scoring What is Lead Scoring? Simply put, lead scoring is an automated way to qualify leads. Successful companies have proven that focusing on quality vs. quantity of leads is an optimal strategy.
More informationBest practices in project and portfolio management
Business white paper Best practices in project and portfolio management Practical advice for achieving greater value and business benefits Table of contents 3 Introduction 3 The importance of best practices
More informationALIGNING BUSINESS AND IT A MANAGEMENT
Feature Ikumi Miyagi, CGEIT, CRISC, is the chief executive officer (CEO) of K.K. AStar and KK AStar Institute. Hiroshi Monden, CISA, CIA, CRMA, is an internal auditor of a public corporation. Mitsuko Azuma,
More informationSharePoint Managed Services: How to Make SharePoint Work for You
Introduction Imagine all of your important company announcements are being stored in a single location, reducing the amount of mail flowing into your inbox. Processes are completely automated generating
More information5 Steps to Creating a Successful Optimization Strategy
5 Steps to Creating a Successful Optimization Strategy Many companies are now recognizing that in a world of mobile devices and increasingly sophisticated online services, the creation of an excellent
More informationCENTRAL ONTARIO HEALTHCARE PROCUREMENT ALLIANCE QUESTIONS AND ANSWERS
CENTRAL ONTARIO HEALTHCARE PROCUREMENT ALLIANCE QUESTIONS AND ANSWERS 1. How will compliance with the new purchasing programs be managed? What programs will be instituted to gain compliance from clinical
More informationLessons learned. From Silos to Social- Blended Multichannel Customer Experiences. A Seven Step Roadmap for Success. Created Exclusively for
From Silos to Social- Blended Multichannel Customer Experiences A Seven Step Roadmap for Success Created Exclusively for Table of Contents Introduction... 3 Doing Social Customer Service Well in Seven
More informationDirector, Consulting Services McGladrey, LLP April 10, 2012
Optimizing your ERP System Dale Billet, CPIM, CIRM, CSCP Director, Consulting Services McGladrey, LLP April 10, 2012 RSM McGladrey, Inc. is a member firm of RSM International an affiliation of separate
More informationCount, manage and move: Warehouse inventory control strategies
Count, manage and move: Warehouse inventory control strategies Prepared by: Paul Calamita, Partner, McGladrey LLP paul.calamita@mcgladrey.com Sean Ellis, Senior Associate, McGladrey LLP sean.ellis@mcgladrey.com
More informationImproving Service Asset and Configuration Management with CA Process Maps
TECHNOLOGY BRIEF: SERVICE ASSET AND CONFIGURATION MANAGEMENT MAPS Improving Service Asset and Configuration with CA Process Maps Peter Doherty CA TECHNICAL SALES Table of Contents Executive Summary SECTION
More informationIMPROVE TENANT SERVICE WITH THE RIGHT WORKFLOW FOR YOUR TEAM
IMPROVE TENANT SERVICE WITH THE RIGHT WORKFLOW FOR YOUR TEAM Workflow (n.): the sequence of industrial, administrative, or other processes through which a piece of work passes from initiation to completion.
More informationStrategic Business and Operations Framework Understanding the Framework June 30, 2012
Strategic Business and Operations Framework Understanding the Framework June 30, 2012 Table of Contents The Pathway to Success: The Strategic Business and Operations Framework... 3 What is the Strategic
More informationERP Project Management An Activity Based Approach
ERP Project Management An Activity Based Approach INTRODUCTION A concern for many ERP (Enterprise Resource Planning) project managers is how to control the risk of the ERP project. How the project manager
More informationIntroduction to Strategic Supply Chain Network Design Perspectives and Methodologies to Tackle the Most Challenging Supply Chain Network Dilemmas
Introduction to Strategic Supply Chain Network Design Perspectives and Methodologies to Tackle the Most Challenging Supply Chain Network Dilemmas D E L I V E R I N G S U P P L Y C H A I N E X C E L L E
More information3PL Selection Strategies
3PL Selection Strategies Presented by: Sponsored by: Matt Kulp Principal 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings of seminar sessions. All rights reserved.
More informationThe College of New Jersey Enterprise Risk Management and Higher Education For Discussion Purposes Only January 2012
The College of New Jersey Enterprise Risk Management and Higher Education For Discussion Purposes Only Agenda Introduction Basic program components Recent trends in higher education risk management Why
More informationStrategic Planning for Small Business. Carol Rovello * carol@strategic-workplace-solutions.com * 828.280.6253
Strategic Planning for Small Business 1 Agenda Welcome Overview of Strategic Planning Key Planning Steps and Tools 2 Planning Controlling Management Functions Organizing Leading 3 Planning Alignment Strategic
More informationINFRASTRUCTURE MANAGEMENT IS NOT ENOUGH: THE NEW IT OPERATIONS IMPERATIVE
INFRASTRUCTURE MANAGEMENT IS NOT ENOUGH: THE NEW IT OPERATIONS IMPERATIVE ABSTRACT Infrastructure management is not enough to ensure enterprise applications are meeting business goals. Why? Because users
More informationIT Services Management Service Brief
IT Services Management Service Brief Release Management Prepared by: Rick Leopoldi May 25, 2002 Copyright 2002. All rights reserved. Duplication of this document or extraction of content is strictly forbidden.
More informationDITA Adoption Process: Roles, Responsibilities, and Skills
DITA Adoption Process: Roles, Responsibilities, and Skills Contents 2 Contents DITA Adoption Process: Roles, Responsibilities, and Skills... 3 Investigation Phase... 3 Selling Phase...4 Pilot Phase...5
More informationBUSINESS PLANNING AND STRATEGIC PLANNING REVISITED. Article by Herb Rubenstein, President, Sustainable Business Group
Introduction BUSINESS PLANNING AND STRATEGIC PLANNING REVISITED Article by Herb Rubenstein, President, Sustainable Business Group Recently, it came to my attention that a well known consulting firm is
More informationAgile Master Data Management A Better Approach than Trial and Error
Agile Master Data Management A Better Approach than Trial and Error A whitepaper by First San Francisco Partners First San Francisco Partners Whitepaper Executive Summary Market leading corporations are
More informationMaximizing enterprise resource planning ROI: A guide for midsize companies
IBM Global Business Services Thought Leadership White Paper April 2010 Maximizing enterprise resource planning ROI: A guide for midsize companies 2 Maximizing enterprise resource planning ROI: A guide
More informationMGMT 4135 Project Management. Chapter-16. Project Oversight
MGMT 4135 Project Management Chapter-16 Project Oversight Project Oversight: defined as a set of principles and processes to guide and improve the management of projects. Ensures projects meet the needs
More informationWhite Paper March 2009. Government performance management Set goals, drive accountability and improve outcomes
White Paper March 2009 Government performance management Set goals, drive accountability and improve outcomes 2 Contents 3 Business problems Why performance management? 4 Business drivers 6 The solution
More information