Student visa fraud guidance pack Autumn 2018 UK Visas and Immigration Action Fraud
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1 Student visa fraud guidance pack Autumn 2018 UK Visas and Immigration Action Fraud #STAYTUNEDTOFRAUD
2 Dear Partner, Every year, UK Visas and Immigration (UKVI) receives hundreds of thousands of applications for Tier 4 visas from individuals who want to study at our world class institutions. Last year, 96% of Tier 4 applications were successful. Whilst this is something we are very proud of, it has sadly come to our attention that international students are being targeted by fraudsters once they reach UK soil. Perpetrators are calling our customers, claiming to be from the Home Office and demanding money for non existent visas fee and fines, sometimes in the way of gift cards or itunes vouchers. We need your help to stop these fraudsters in their tracks. With your help and support, we can warn students against fraudulent activity and prevent them from falling for such scams. We have teamed up with Action Fraud to create this guidance pack. Within it, you will find key messages and assets for you to share on your own communication channels to help us collectively reach as many students as possible. We have also recommended a few additional actions you can take to warn students about fraudulent activity. Thank you in advance for all your support. If you have any questions or feedback, please contact us at: ukvistrategiccomms@homeoffice.gsi.gov.uk
3 Further information about Action Fraud Action Fraud is the UK s national reporting centre for fraud and cyber crime, and takes crime and information reports on behalf of the police and gives advice and fraud prevention guidance. Action Fraud does not have investigation powers, however, the reports taken by Action Fraud are sent to the National Fraud Intelligence Bureau (NFIB) which is run by the City of London Police, the national lead force for fraud. The NFIB collates and analyses intelligence on fraud, identifying viable lines of enquiry and developing packages for submitting to a police force for investigation. The NFIB also execute a range of disruption and crime prevention techniques for victims across all sectors to target criminality and engineer out the threat from fraud and cyber crime. For further information, visit
4 Key Messages Legitimate Home Office officials will never contact you and ask you to pay visa fees or fines over the phone. If you receive an unexpected call from someone who claims to be from the Home Office, it may be a scam. If you are worried about your Visa status, contact your university or place of study where someone will help you. You can also contact UKVI on Home Office or UKVI officials will never ask you to pay visa fees or fines using itunes gift cards, cryptocurrency or money transfer services. Never provide the numbers on the back of itunes Gift Cards to someone you don't know. Always question unexpected requests for your personal or financial information in case it s a scam. Even if someone knows your basic details, it doesn t mean they are genuine. Trusted organisations won't pressure you to make a financial transaction on the spot. If something feels wrong, question it. If you think you have been a victim of fraud you should report it to your place of study and to Action Fraud. Call Stay tuned to fraud!
5 Assets Statics
6 Assets Statics
7 Assets Gif 1 to play left to right
8 Assets Gif 2 to play left to right
9 Assets Gif 3 to play left to right
10 Assets Poster to display on campus
11 Actions Please share this pack with the relevant teams at your institution (international teams, student support teams) so staff are aware and can assist students should they report fraudulent calls. Share assets via social media using the hashtag #STAYTUNEDTOFRAUD. Please include key messages from slide two. All assets from this pack are available here for download. Text/ /whatsapp all international students to warn them about potential scammers. Circulate the factsheet we have provided and stick it up around campus. Include a short article in any newsletters, on your home page or any international pages/forums on your website. Encourage your student union/sabbatical officers to hold awareness sessions on campus. Please keep a record of any student reporting and let us know if students specifically reference this campaign. This will be really helpful for us when it comes to evaluation. You can reach us at: ukvistrategiccomms@homeoffice.gsi.gov.uk
12 Thank you All assets from this pack are available here for download. If you have any questions or feedback, please do get in touch. You can contact us at: Thank you.
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