n Foundations of Business Analysis n How To Gather and Document User Requirements n Process Modelling Management n Use Case Modelling

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1 Busiess Aalysis Courses for Project Maager ad Busiess Aalysts Foudatios of Busiess Aalysis How To Gather ad Documet User Requiremets Process Modellig Maagemet Use Case Modellig Logical Data Modellig Testig Techiques for Tracig ad Validatig requiremets Facilitatio Techiques for Requiremets Developmet Strategic Eterprise Aalysis CBAP Exam Preparatio Developig a Busiess Case TM

2 Foudatios of Busiess Aalysis Busiess Aalysis Participats will lear how to: Idetify the roles ad resposibilities of the busiess aalyst Defie requiremets Explai the importace of maagig risk Defie the solutio visio ad scope Pla the requiremets elicitatio process Recogise the importace of aalysig ad documetig requiremets Explai the role of modellig for documetig ad commuicatig requiremets Perform requiremets validatio ad traceability At the project s earliest stages the busiess aalyst is key to defiig the requiremets, as well as plaig, defiig ad validatig project scope. It s importat to have a uderstadig of the breadth of kowledge that a busiess aalyst brigs to the project team whe developig busiess solutios. Foudatios of Busiess Aalysis is a itroductory course desiged to provide participats with a basic uderstadig of the beefits, fuctios ad impact of this critical role. The target audiece for this course icludes those who are ew to the busiess aalyst role or those who supervise ad/or work with busiess aalysts. This course provides a special focus o the busiess aalysis fuctio as it relates to developig iformatio techology solutios, give that such a uderstadig is essetial for project success. The course discusses the busiess aalysis process as it is applied throughout a project to iclude the pre-project activities that comprise eterprise aalysis. Participats also lear how a busiess aalyst supports the project throughout the solutio developmet life cycle, from establishig the solutio visio ad scope i the aalysis phase to validatig that requiremets have bee met i the testig phase. After completig this course, participats will uderstad why ad whe to ivolve the busiess aalysis fuctio. Plus, they ll have a workig vocabulary to eable them to commuicate effectively with those who perform that role. Itroductio - What is busiess aalysis? - Best practices i busiess aalysis - Beefits of busiess aalysis The Role of the Busiess Aalyst - The busiess aalysis process - BA role vs. project maager role - BA competecies - The BA career path Supportig the Project Portfolio - The project portfolio - Strategic eterprise aalysis - Solutio Developmet Life Cycle (SDLC) Developig the Solutio Visio ad Scope - Defiig solutio visio ad scope - Visio ad scope report - Coductig a visioig workshop - Validatig solutio scope - Traceability Uderstadig Requiremets ad Busiess Rules - Fuctioal, o fuctioal ad implemetatio requiremets - Requiremets vs. specificatios - Requiremets vs. busiess rules - Risk maagemet ad risk respose strategies Plaig ad Elicitig Requiremets - The Requiremets Work Pla (RWP) - Compoets of the RWP - Work Breakdow Structure (WBS) - Elicitatio keys to success - Elicitatio techiques - Preparig for chage Aalysig ad Documetig Requiremets - Aalysig requiremets - Characteristics of effective requiremets - The Busiess Requiremets Documet (BRD) - The BRD vs. the techical specificatios documet - Compoets of the BRD - BRD validatio techiques Modellig Requiremets - Modellig requiremets - Models vs. diagrams - AS-IS vs. TO-BE modellig - Types of models - Models ad the BRD Assessig ad Validatig Requiremets - Validatio ad verificatio - V-Model of testig - Levels ad types of testig - The master test pla - Test scearios ad test cases

3 How to Gather ad Documet User Requiremets Busiess Aalysis Participats will lear how to: Defie the roles of the busiess aalyst i the requiremets process Effectively documet a solutio s visio ad scope Develop a Requiremets Work PlaElicit, structure, aalyse, validate ad documet busiess requiremets Structure a Busiess Requiremets Documet (BRD) Icomplete requiremets are ofte cited as the umber-oe reaso projects or systems fail. Accurately idetifyig requiremets ad stayig o course from the begiig is key to success i today s busiess world. This how-to course itroduces the roles of the busiess aalyst as they relate to the elicitatio, aalysis ad documetatio of requiremets. It familiarises participats with the core kowledge ad skills required to idetify ad documet user requiremets. It also addresses how these requiremets are maaged throughout the project life cycle. Recommedatio: The material preseted i this course provides the foudatio ecessary for buildig additioal busiess aalysis skills. If you pla to take additioal courses i the Busiess Aalysis Professioal Developmet Programme, you will eed this foudatio. Roles, Defiitios ad Key Priciples - Critical role of the busiess aalyst - Creatig ad adoptig a formal documetatio strategy - Key requiremets documets - Roles ad mutual expectatios amog team members Types of Requiremets - Attributes ad types of effective requiremets - What is a effective requiremet? Visio, Scope ad Quality - Defiig problem, visio ad scope - Importace of a solutio s scope statemet - Documetig project visio ad scope - Icludig quality measures - Maagig chage Itroductio to Modellig - Documetig ad trackig busiess rules - Why use models? - Modellig techiques Creatig a Requiremets Work Pla - The value of plaig - Elemets of a requiremets work pla - Plaig the aalysis - Idetifyig busiess aalysis tasks - Stakeholder idetificatio ad prioritisatio - User idetificatio ad profilig - Maagig risk Elicitatio Techiques - Dealig with barriers to elicitatio - Elicitatio strategy - Elicitatio techiques - Advatages ad challeges of elicitatio techiques Documetig Requiremets - The purpose of documetig requiremets - Elemets of a Busiess Requiremets Documet (BRD) - Techical writig guidelies - Requiremets aalysis - The role of modelig i requiremets documetatio - Use case ad activity diagrams - Presetig requiremets Maagig Cosesus - Commuicatig effectively - Effective cosesus buildig Validatig Requiremets - Validatio techiques - Decisio makig ad approvals - Maagig chage ad risk post-validatio - What happes ext?

4 Process Modellig Maagemet Busiess Aalysis Participats will lear how to: Describe the Process Modelig Maagemet (PMM) framework Defie key PMM terms ad cocepts Coduct major activities performed durig each phase of PMM, icludig workflow modellig Perform the busiess aalyst s role ad resposibilities i PMM Apply PMM methodologies ad techiques specific to the busiess aalyst s role ad resposibilities Create process bechmarks ad develop metrics to track the effectiveess of ew processes The importace of the busiess aalyst s role i defiig process requiremets durig the plaig phases of a project cotiues to gai recogitio across all idustries. The busiess aalyst, workig i cojuctio with the project maager, facilitates the solutio of busiess challeges. However, whe gatherig requiremets for a ew or existig project, busiess aalysts must be midful that ay project may require the developmet ad redesig of accompayig processes. I fact, the busiess aalyst must act as a chage aget to help esure that the ewly implemeted processes ot oly ehace the success of a project, but also icrease the project s chace of meetig the orgaisatio s busiess goals. This highly iteractive course provides participats the opportuity to perform the four phases of a process improvemet project defie, aalyse, implemet ad cotrol which have bee derived from the leadig process improvemet models i the idustry. The key deliverables ad outputs for the busiess aalyst are emphasised durig each phase, as well as the importace of tyig all outputs back to the busiess strategy. Participats will practice idetifyig ad prioritisig the processes that require improvemet, as well as creatig the documets eeded to commuicate these chages to the rest of the orgaisatio. Participats will focus o the competecies ecessary to perform workflow modellig to esure you have the core tools required to documet the processes. They will also practice creatig As-Is ad To-Be process maps ad lear the steps to coduct a gap ad stakeholder aalysis. Fially, they will develop the competecies required to create ew process bechmarks ad measuremets for ew processes. They will leave this course with the preparatio ecessary to perform their busiess aalysis resposibilities withi the process improvemet process ad to employ the required skills i accordace with sesitive cost, orgaisatioal ad stakeholder requiremets. Remider: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets. Key PMM Terms ad Cocepts - Process modellig, process maagemet, process improvemet - Process maagemet activities - Workflow modellig - Key beefits of PMM - Process improvemet project (PIP) phases - Busiess aalysis roles ad resposibilities - Maagig orgaisatioal chage Coductig the Defie Phase - Obtaiig cosesus o processes to be icluded i PIP - Relatig processes to busiess strategy - Developig high-level plas for risk, commuicatio ad chage maagemet Coductig the Aalyse Phase - Coductig workflow modellig - Creatig swimlae diagrams - Coductig value stream mappig - Developig As-Is process map - Defiig ad gatherig metrics - Creatig process bechmarks - Performig gap aalysis - Performig root cause aalysis - Coductig stakeholder aalysis - Performig high-level cost-beefit aalysis Coductig the Implemet Phase - Documetig, validatig ad cofirmig ew goals ad objectives - Formulatig measuremets - Desigig the ew process - Updatig risk, commuicatios ad chage maagemet plas Coductig the Cotrol Phase - Commuicatig fidigs - Carryig out implemetatio plas - Moitorig ad cotrollig

5 Use Case Modellig Busiess Aalysis Participats will lear how to: Employ use cases to elicit, aalyse, documet ad commuicate fuctioal requiremets for software Use the Uified Modellig Laguage (UML) to create use case diagrams Determie whe to employ use case modellig Prioritise use cases based o their importace to the busiess ad o techical cosideratios Describe ways to develop cosistet vocabulary betwee use cases ad objects Aalyse ad documet detailed requiremets usig a object model Read a class diagram As a fudametal compoet to idetifyig requiremets for a ew system, busiess aalysts must be able to illustrate how "actors", such as ed users, stakeholders, or related systems, will be affected oce the ew system is implemeted. This process, also kow as use case modellig, provides busiess aalysts with a powerful tool for documetig fuctioal requiremets-ad the iteractios betwee these requiremets-i a maer that ca be easily commuicated to desigers, programmers, project maager, ad other project stakeholders. This course provides busiess aalysts with the required competecies for creatig use cases ad use case diagrams, which serve as a vehicle for elicitig, aalysig, documetig ad commuicatig fuctioal requiremets. You will practice creatig use cases i the Uified Modellig Laguage (UML) to graphically represet the iteractios betwee use cases ad actors. To fully gai the beefits of UML, you will create use case diagrams through a object-orieted approach, which eables busiess aalysts to sift through the complexity of a system by breakig it dow ito smaller uits. Participats who take this course will gai more tha just the lexico required for use case ad object orieted modellig. Through iteractive exercises, they will practice writig the alterate/exceptio flows, arragig objects ito properly amed classes, ad readig class diagrams. Most importatly, they will gai the ability to itegrate use case modellig withi the software developmet life cycle to esure that project requiremets are accurate, complete, ad map to the objectives of the busiess. Remider: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets ad Process Modelig Maagemet. Itroductio to Use Case Modellig - Orgaisig requiremets with use cases - Use case diagrams as a UML otatio - Orgaisig the model with packages Idetifyig ad Describig Actors - Use case actors - Busiess versus system actors - Idetifyig actors - Mappig stakeholders to actors - Users versus actors Idetifyig ad Describig Use Cases - Idetifyig use cases - Writig a use case descriptio - Icludig precoditios, post coditios, assumptios, ad scearios Writig Use Case Scearios - Idetifyig the mai success sceario - Idetifyig alterates ad exceptios - Idicatig iteratio Advaced Use Case Modellig Techiques - Diagrammig a <"iclude"> relatioship - Diagrammig a <"exclude"> relatioship - Diagrammig geeralizatio ad specializatio - Cosiderig multiplicity Esurig Use Case Quality - Employig quality assurace techiques - Esurig use cases are testable Prioritisig Use Cases - Estimatig project cost with use cases - Employig prioritizatio techiques Itroductio to Object Modellig - Use cases ad Object Orietatio (OO) - Idetifyig objects ad classes Idetifyig ad Describig Busiess Domai Objects - Assigig objects to classes - Guidelies for describig busiess objects - Describig operatios, attributes, ad associatios

6 Logical Data Modellig Busiess Aalysis Participats will lear how to: Create logical data models to defie busiess ad project requiremets Explai the purpose, importace, ad uses of logical data modellig i the requiremets gatherig process Describe the elemets of data flow diagrams ad fuctioal decompositio diagrams ad their relatioship to logical data models Explai a logical data model to stakeholders Apply logical data modellig to the overall software developmet life cycle ad respod to busiess maagemet issues The ability to commuicate the itersectio of busiess processes ad iformatio/ data eeds is key to the success of ay software developmet project. Uderstadig ad explaiig user eeds is a major challege ad opportuity for the busiess aalyst. The busiess aalyst who uderstads structured modellig has a distict advatage i addressig ad commuicatig requiremets. Ad the use of models ca greatly icrease all stakeholders uderstadig of the relevacy of busiess rules ad data maagemet requiremets to the project at had. Logical Data Modellig explores busiess rules, policies ad procedures ad how they ca be modeled effectively. Participats will lear etity relatioship diagrammig, super ad sub-types, attributive ad associative etities, ad documetig data costraits. The logical data modellig approaches focus o the importat requiremets of the busiess that are discovered through sigificat user ivolvemet durig the aalysis phase. You will also lear how to create models without beig limited by techology or orgaisatioal structure. Participats will leave this course ready to commuicate busiess ad project requiremets to project stakeholders usig coceptual ad logical data models. I short, they will be able to itegrate multiple busiess uits so that they uderstad the big picture of their orgaisatio. Remider: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets, Process Modellig Maagemet ad Use Case Modellig. Data Flow Diagrams (DFDS) & Fuctioal Decompositio Diagrams (FDDs) - Developig DFDs ad FDDs - Idetifyig the busiess area - Modellig essetial busiess processes (FDDs) - Documetig data use i busiess processes (DFDs) - Uderstadig their relatioship to logical data models Idetifyig ad Describig the Coceptual Data Model - Namig etities, attributes ad relatioships - Discoverig ad defiig etities - Aalysig attributes - Defiig cardiality i relatioships - Uderstadig cocateated ad surrogate uique idetifiers The Logical Data Model - Developig the detailed logical data model - Idetifyig ad applyig etity types - Modellig with subtypes ad supertypes - Uderstadig attributive ad associative etities - Uderstadig multivalued attributes - Documetig the logical data model - Aalysig data usig the CRUD matrix Cotext-Level Data Flow Diagrams - Developig diagrams that represet processes, exteral agets ad data flows - Defiig ad amig diagram compoets - Drawig diverget ad coverget data flows - Levelig the data flow diagram - Avoidig commo errors i diagrammig The Trasitio to OO/UML - Uderstadig the Uified Modellig Laguage (UML) - Applyig use case, class state ad activity diagrams Other Key Topics - Applyig ormalisatio rules - Uderstadig the physical data model - Describig the fuctios ad beefits of CASE tools - Verifyig ad presetig models to icrease project success

7 Testig Techiques for Tracig ad Validatig Requiremets Busiess Aalysis Participats will lear how to: Recogise the role of the busiess aalyst (BA) i the testig process Validate the busiess requiremets documet (BRD) ad aalysis models Verify that the solutio coforms to the requiremets Commuicate the importace of a testig methodology Determie what to test ad trace those requiremets throughout the solutio developmet life cycle (SDLC) Develop ad execute a test pla Uderstad various testig techiques Do t uderestimate the importace of testig! To esure project success, plaig ad executig the testig process must begi as soo as the visio ad scope for the solutio takes shape. As the requiremets for the solutio are elicited, the busiess aalyst ad the testig team develop ad refie a master test pla to make sure it icorporates testig strategies for detectig ay defects i the requiremets, solutio or correspodig documetatio. I this iteractive course, participats will work to develop a master test pla uder the guidace of a experieced istructor. They will also perform exercises desiged to help them establish a risk-based ad comprehesive master test strategy for a testig effort. These activities help the busiess aalyst esure that all requiremets trace back to the busiess eed. By attedig this course, participats will develop the competecies required to create test cases ad scearios ad to esure proper test coverage accordig to the risk level. They will also lear about the differet levels ad types of testig commoly used i solutio developmet today. Recommedatio: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets ad Use Case Modellig. Itroductio to Testig - Recogisig the Importace of Testig - Recogisig the BA Role i the Testig Process - Differetiatig betwee Validatio ad Verificatio - Validatig the Busiess Requiremets Documet (BRD) ad Models - Verifyig the Solutio The Testig Process - Idetifyig the IT Strategy - Idetifyig the Testig Life Cycle - Aligig the Solutio Developmet Life Cycle (SDLC) ad the Testig Life Cycle - Recogisig the Importace of Test Methodologies - Employig Traceability ad Defect Aalysis Levels ad Types of Testig - Usig the V-Model of Testig - Plaig the Differet Levels of Testig - Plaig the Differet Types of Testig The Master Test Strategy - Defiig the Master Test Strategy - Idetifyig Test Goals - Defiig the Test Strategies for each Level of Testig - Idetifyig the Likelihood ad Impact of Defects whe Developig the Master Test Strategy - Documetig the Master Test Strategy Plaig Testig - Idetifyig the Roles for Developig the Master Test Pla - Documetig the Compoets of the Master Test Pla - Compilig the Master Test Pla - Plaig for Chages i Requiremets, Risk, ad Quality Testig from the BA Perspective - Testig ad Assessig that Busiess ad User Requiremets are Met - Performig User Testig ad Acceptace Testig - Coductig a Satisfactio Assessmet - Performig Usability Testig durig Uit, Itegratio, System, ad User Testig - Coductig a Pilot Implemetatio Testig - Maagig ad Prioritisig Risk ad Developig Risk Respose Strategies Test Case Desig Techiques - Developig Test Scearios ad Test Cases - Covertig Use Case Scearios to Test Scearios - Performig Black Box ad Glass Box Testig - Esurig Test Coverage is Risk-Drive - Usig Test Tools Executig the Pla - Executig ad Updatig the Master Test Pla - Maagig Chages to Test Strategies ad Busiess Requiremets - Reviewig the Acceptace Test

8 Facilitatio Techiques for Requiremets Developmet Busiess Aalysis Participats will lear how to: Idetify the use of facilitatio i busiess aalysis Coduct a facilitatio sessio usig best practices Explai the role ad resposibilities of a busiess aalysis facilitator Maage coflict durig a sessio Pla a facilitatio sessio Idetify facilitatio opportuities i busiess aalysis Use the appropriate facilitatio techiques for a give sessio The busiess aalyst speds a sigificat amout of time elicitig requiremets. Yet, may busiess aalysts lack formal traiig o this vital skill. A successful facilitatio sessio results i requiremets that you ca begi to aalyse ad work with. Facilitatio Techiques for Requiremets Developmet focuses o teachig the facilitatio skills ecessary to elicit ad aalyse requiremets o a project. I this highly iteractive course, participats will lear how to effectively help stakeholders defie their eeds ad form these eeds ito quatifiable requiremets through facilitatio. As a facilitator, participats will lear how to prepare for ad coduct both face-to-face ad remote group sessios. They will be exposed ot oly to several facilitator techiques such as braistormig, JAD ad focus groups, but they will also lear how to maage coflict i a sessio. Most importatly, they will have the opportuity to practice these skills i a safe eviromet with a traied facilitator to guide them through various activities. They will leave the class with the cofidece to prepare for a sessio, icludig creatig a facilitatio pla, motivatig a group s participatio, buildig cosesus, maagig coflict, maitaiig sessio focus ad evaluatig results for lessos leared. Remider: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets. What is Facilitatio? - Facilitatio techiques ad practices - The facilitatio process What is Busiess Aalysis? Busiess Aalysis Body of Kowledge (BABOK ) - BABOK Kowledge areas - The busiess aalysis process Facilitatig i Busiess Aalysis - The role of the busiess aalysis facilitator - The resposibilities of the busiess aalysis facilitator Facilitatio Sessio Preparatio Cosideratios for Remote Sessios - Evirometal - Preparatio - Durig the sessio - Wrappig up Facilitatio i Busiess Aalysis is Iterative - Visio eterprise aalysis Braistormig Braiwritig/Crawford Slip - Defiitio requiremet elicitatio Focus group Joit Applicatio Desig (JAD) - Aalysis requiremets aalysis ad documetatio Gap aalysis Root-cause aalysis Force-field aalysis - Decisio solutio assessmet ad validatio Multi-votig Criteria-based grid Impact/effort grid Verificatio of the Facilitatio Sessio Pla Facilitatio Practices - Geeratig participatio - Neutrality - Active listeig - Questioig - Paraphrasig - Usig flip charts - Maitai focus - Itervetio - Feedback - Summarisig - Sythesizig ideas Executig a Facilitatio Sessio - Prior to the sessio - Startig the sessio - Coductig the sessio - Edig the sessio Facilitatio Coflict Techiques - Argumet vs. debate - How to itervee - Choices i resolvig issues - Workig toward cosesus Busiess Aalysis Facilitatio Opportuities

9 Strategic Eterprise Aalysis Busiess Aalysis Participats will lear how to: Idetify core competecies for the orgaisatio Model the AS-IS ad TO-BE busiess architecture Perform customer value aalysis Pla for process maagemet Idetify the TO-BE IT architecture Recogise the importace of service-orieted architecture Maage the project portfolio Recogise the importace of impact aalysis, risk aalysis, ad feasability studies Idetify the compoets of the decisio package Seior busiess aalysts are icreasigly ivolved i pre-project activities to esure that solutios to busiess problems reflect the orgaisatio s busiess strategy. Through strategic eterprise aalysis, the seior busiess aalyst becomes a vital cotributor to helpig the orgaisatio determie soud ivestmets ad ehace its project portfolio. These activities esure the orgaisatio ca maximise the retur o ivestmet, miimise duplicatio of efforts across the orgaisatio, ad realig busiess operatios to meet executive maagemet s strategy. Strategic Eterprise Aalysis is a advaced course desiged to provide participats with the kowledge you eed to begi workig as part of a strategic eterprise aalysis team. I particular, the course covers the major activities of strategic eterprise aalysis that must be coducted to study the eterprise architecture. These activities iclude aalysig core competecies, performig customer value aalysis, performig process maagemet, examiig the IT architecture, ad evaluatig the project portfolio. The course also examies the impact of service orieted architecture (SOA) o the eterprise architecture. After completig this course, you will uderstad the steps for modelig the AS-IS ad\ TO-BE eterprise architectures ad how the TO-BE eterprise architecture cotributes to the overall project portfolio. The importace of coductig a impact aalysis, risk aalysis ad feasibility study are discussed to esure that the busiess case for future ivestmets traces back to the busiess strategy. Recommedatio: Prior to takig this course, participats should have acquired the backgroud as taught i How to Gather ad Documet User Requiremets, Use Case Modellig ad Process Modellig Maagemet. Itroductio to Strategic Eterprise Aalysis - Idetifyig compoets of the eterprise architecture - Plaig for busiess rules, data maagemet ad chage maagemet - Idetifyig core competecies Eterprise Architecture - Modellig the AS-IS ad TO-BE eterprise architectures - Idetifyig the eed for a impact aalysis ad feasibility study - Examiig the decisio package for the TO-BE eterprise architecture Customer Value Aalysis - Performig customer value aalysis - Usig customer value aalysis to improve the eterprise architecture Process Maagemet - Recogisig compoets of a process improvemet project pla - Examiig the decisio package for ew processes IT Architecture - Recogise the compoets of the IT architecture project pla - Esurig the IT architecture supports the eterprise architecture - Examiig the decisio package for the TO-BE IT architecture Service-Orieted Architecture (SOA) - Esurig SOA supports the eterprise architecture - Defiig requiremets for SOA Portfolio Maagemet - Selectig projects to implemet the TO-BE eterprise architecture - Esurig projects support the busiess strategy

10 CBAP Exam Preparatio Busiess Aalysis Participats will lear how to: Recogise the types of questios o the CBAP exam Describe IIBA s perspective o how busiess aalysis is coducted Recogise which terms, cocepts, tasks, techiques ad best practices require attetio whe studyig the kowledge areas outlied i the BABOK Guide. Practice takig exam questios, givig you cofidece i your uderstadig of the cocepts ad approach used i the CBAP exam Evaluate may more best aswers, rather tha just right aswers Determie what approach to use whe you do ot kow the aswer to a exam questio Desig the study approach best suited for your preparatio Discuss major themes ad issues for each topic area Use olie memorisatio drills to reiforce key cocepts This uique e-traiig course is desiged to improve your chaces of passig the Certified Busiess Aalysis Professioal (CBAP ) certificatio exam o the first try. The demad for professioals with the CBAP certificatio is growig withi idustries across the globe as orgaisatios struggle to create disciplied approaches for elicitig ad maagig requiremets. To ear the CBAP credetial offered by the Iteratioal Istitute of Busiess Aalysis (IIBA ), you must demostrate the required busiess aalysis experiece ad pass a 3.5- hour, 150-questio exam, coverig all kowledge areas of IIBA's A Guide to the Busiess Aalysis Body of Kowledge (BABOK Guide). You will fid out exactly what you eed to kow ad how to prepare yourself to fulfill the requiremets for each BABOK Guide kowledge area, icludig the busiess aalysis techiques idetified i each area. You will become familiar with the makeup ad format of the exam itself by aswerig practice questios withi each lesso. You will get a chace to explore the ratioale behid each aswer with your istructor, a certified CBAP. I additio, after you've completed the lessos, you'll have the opportuity to take "real-life" practice exams to put your skills to the test. As part of the course, you will be able to dowload ESI s BA Techiques Hadbook, which is a stad-aloe guide that describes i detail each of the busiess aalysis techiques covered by the BABOK Guide. The BA Techiques Hadbook explais the purpose of each techique, how the techique ca be used, ad where it is refereced i the BABOK Guide. The Hadbook will ot oly help you study for the exam, but ca also be used to help you idetify ad select the appropriate techiques whe coductig a busiess aalysis effort. I the course, you will also have access to umerous other study aids ad memorisatio drills that will further ehace your familiarity with the BABOK Guide. Note: This course ca be applied toward the Master's Certificate i Busiess Aalysis oly. It caot be applied toward ay other certificate. This course is aliged with versio 2.0 of the Guide to the Busiess Aalysis Body of Kowledge (BABOK). Studyig for the Exam - The ature of the exam - What to study - How to study for the exam Uderlyig Competecies - Uderlyig competecies ad the BABOK Guide Techiques - Fidig techiques i the BABOK Guide - The BA Techiques Hadbook Busiess Aalysis Plaig ad Moitorig - Pla busiess aalysis approach - Coduct stakeholder aalysis - Pla busiess aalysis activities - Pla busiess aalysis commuicatio - Pla requiremets maagemet process - Maage busiess aalysis performace Elicitatio - Prepare for elicitatio - Coduct elicitatio activity - Documet elicitatio results - Cofirm elicitatio results Requiremets Maagemet ad Commuicatio - Maage solutio scope ad requiremets - Maage requiremets traceability - Maitai requiremets for re-use - Prepare requiremets package - Commuicate requiremets Eterprise Aalysis - Defie busiess eed - Assess capability gaps - Determie solutio approach - Defie solutio scope - Defie busiess case Requiremets Aalysis - Prioritise requiremets - Orgaise requiremets - Specify ad model requiremets - Defie assumptios ad costraits - Verify requiremets - Validate requiremets Solutio Assessmet ad Validatio - Assess proposed solutio - Allocate requiremets - Asses orgaisatioal readiess - Defie trasitio requiremets - Validate solutio - Evaluate solutio performace Study Aids - Drills - Other Study Aids Takig the CBAP Exam - Practical suggestios ad test takig strategies

11 Developig a Busiess Case Busiess Aalysis Participats will lear how to: Prepare ad documet a busiess case for a discretioary or odiscretioary project Evaluate busiess cases usig quatitative ad qualitative criteria Compare busiess cases based o cost/beefits Prioritise busiess cases for the purpose of buildig a project slate Project maagers ad busiess aalysts must be able to develop ad defed a busiess case justifyig their projects. Additioally, programme maagers are asked to verify the beefits realisatio stated i a busiess case agaist their programmes. Developig a Busiess Case provides the programme maager, project maager ad/or busiess aalyst with hads-o practice developig ad documetig a project busiess case. As part of the course, participats receive detailed templates for developig a busiess case documet ad the associated ecoomic spreadsheets. Participats the use the templates to develop a busiess case based o a robust case study. This course also provides participats with the ecessary skills for evaluatig, comparig ad prioritisig busiess cases for the purposes of buildig a aual project portfolio. This course has bee updated to reflect the BABOK Guide-Versio 2.0. Purpose of the Busiess Case - The mai body of the documet Project descriptio (template Microsoft Excel 2003) Stad-aloe ecoomics (template Microsoft Excel 2003) Busiess Case Aalysis ad Rakig Projects - Discretioary ad odiscretioary projects - Hurdle rates to filter discretioary projects cosideratio - Project slate developmet process Project Portfolio Developmet - Comparative aalysis or criteria-based grid techiques - Evaluate ad select projects for executio based o busiess cotributios ad ecoomics Issuig the Busiess Case - Iitially durig eterprise aalysis - Updated durig the solutio developmet life cycle (SDLC) Upo defiig solutio requiremets (waterfall SDLC) Iteratively durig each solutio icremet (agile SDLC) Project Ecoomics - Create a project icome stream usig cost, beefits ad duratio - Calculate ecoomic idicators Payback period Retur o ivestmet (ROI) Net preset value (NPV) Cost-beefit ratio (CBR) Iteral rate of retur (IRR) for a project

12 TM ESI Iteratioal

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