Vodafone Case Study Key Facilities Management

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Vodafone Case Study Key Facilities Management"

Transcription

1 Vodafone Case Study Key Facilities Management Cloud technologies are the only way forward for our business. We have low, predictable monthly costs with the ability to add new staff members quickly.

2 Vodafone Unified Communications gave us the confidence to bid for an important facilities management contract. It will allow us to work effectively across fifteen locations across the Middle East, North Africa, Central and Eastern Europe something we would not have been able to do previously. Gordon Mitchell, ICT Manager, Key Facilities Management Key Facilities Management wanted to deliver better customer service by improving the way it communicates internally and with clients. So the company decided to unify its fixed-line, mobile, , desktop and web communications. Thanks to Vodafone Unified Communications, a solution that uses the cloud-based Vodafone One Net combined with Microsoft Online Services, Key Facilities Management has reduced costs, made administration more efficient and ultimately given its staff the freedom to focus on doing their job as effectively as possible. Looking for a seamless all-in-one solution Key Facilities Management helps international and UK businesses improve their operational efficiency by providing a wide range of services from outsourcing and project management, to identifying and managing buildings of all types and sizes. The company has offices in the UK in Stirling and Prestwick. With approximately half its staff constantly moving around the UK and internationally to visit clients and prospects, communication is at the heart of Key Facility Management s business. However, with various desktop, fixed-line, and web platforms evolving over time, this multi-platform landscape was difficult to maintain and meant communication between staff wasn t always as efficient as it could be. Our vision was to reduce the number of communication platforms we were reliant on so that we could communicate more efficiently internally and with our clients. A simplified approach to telecoms would also be more cost effective and easy to manage, says Gordon Mitchell, ICT Manager, Key Facilities Management. We made the decision to introduce a unified communications platform for external communications. This meant that we could provide our workforce with seamless communications but with all the additional functionality that would help them do their jobs more efficiently. This was not simply about saving money; it was about getting more functionality at the same cost. The company chose Vodafone Unified Communications, which combines Vodafone One Net with Microsoft Exchange Online and SharePoint Online. Vodafone is the first UK mobile operator to integrate software services with mobile and fixed-line services. 2

3 Microsoft Office 365 from Vodafone gives us the ability to scale up our operations quickly without being throttled by our lack of bandwidth and without having to invest in infrastructure. Gordon Mitchell, ICT Manager, Key Facilities Management Much simpler and more effective We found Vodafone Unified Communications especially attractive as it offered a one-stop shop to satisfy our internal communications requirements, says Gordon. By giving staff just two devices one to communicate with each other internally and one to receive messages or access information we have simplified our telecoms and provided them with the tools to work more effectively while maintaining our cost base. Vodafone One Net means that our mobiles and landlines are networked, making group administration easier. It also means that our customers can reach us wherever we are in the country. Vodafone One Net Better for staff and for the business Staff can locate s more easily, so they can quickly find and retrieve information as soon as a client requests it, even via their mobile devices. One bill One contract One support number Using Microsoft Exchange on mobiles has liberated our staff and, from a business perspective, this makes the mobile devices more economically viable, says Gordon. I personally use four platforms and I don t have to think where something is located; it s just there. I have complete freedom and control. Moreover, SharePoint offers the business great scope; an ability to automate processes, streamline operations and dictate workflows. The cloud certainly provides additional support and control over remote users in an ever increasing diverse range of locations internationally. Microsoft Online Services The solution has also boosted the company s business development: Vodafone Unified Communications gave us the confidence to bid for an important facilities management contract as it will allow us to work effectively across those fifteen international locations. 3

4 Cloud technologies are the only way forward for our business. Putting in a new server and providing support could have cost upwards of 6,000 but instead we have low, predictable monthly costs with the ability to add new staff members quickly. Gordon Mitchell, ICT Manager, Key Facilities Management Delivering productivity and adding value Vodafone Unified Communications has enabled Key Facilities Management to combine real-time communications such as phone calls, instant messaging and conferencing with non real-time communication services like voic and . Consequently, the company has simplified its entire communications environment and gained additional functionality without increasing costs. As a result they can work more quickly, retrieving information instantly and reaching each other and their clients wherever they are. The communications environment is also a lot easier to manage and workforce relationships have improved. Unifying our communication platforms lets me use my time to bring value to the business. Without doubt, the Vodafone solution is driving added value to customers while reducing our monthly costs by at least 10%, says Gordon. Enhancing cloud-based collaboration for the future Recently, Key Facilities Management has further enhanced its communications by deploying Microsoft Office 365 from Vodafone, so staff can access familiar Microsoft Office desktop applications via the cloud wherever they happen to be working, using whichever device they have to hand. As a result, staff can work more effectively with each other and with clients, and the company simply pays a monthly fee for the service rather than having to make any upfront capital investment. Microsoft Office 365 from Vodafone gives us the ability to scale up our operations quickly without being throttled by our lack of bandwidth and without having to invest in infrastructure, says Gordon. The international contract that we won has benefited from the Microsoft Office 365 platform in that we can effectively deliver applications and services to our workers in the field. Cloud technologies are the only way forward for our business. Putting in a new server and providing support could have cost upwards of 6,000 but instead we have low, predictable monthly costs with the ability to add new staff members quickly, says Gordon. Vodafone One Net and Microsoft Office 365 from Vodafone are currently operating in parallel but we are looking forward to being able to more closely integrate the platforms and provide a truly unique collaborative mobile solution for our team. 4

5 Staff can work together more effectively, accessing the people and information they need quickly and easily as they go about their business As a result, staff can deliver a more responsive service to customers They can also increase their productivity getting more done in less time while on the move The company has reduced its monthly communications costs by at least 10% Moreover, monthly costs are predictable and therefore easier to budget for Communications are simpler and more seamless, making them easier to manage and freeing up time and resources for core business The company can add staff and equip them with the communications they need easily scaling their communications cost-effectively in line with the changing business 5

6 Vodafone Group Vodafone and the Vodafone logos are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trade marks of their respective owners. Microsoft, MSN, and Windows Vista are trademarks of the Microsoft group of companies.

The History & Future of Unified Communications Introducing Unified Communications

The History & Future of Unified Communications Introducing Unified Communications The History & Future of Unified Communications Introducing Unified Communications The worker of the future is virtual. Far from wanting a 100% telecommuting, work from home experience, this new breed of

More information

Unified Communications: Bringing People and Businesses Closer Together

Unified Communications: Bringing People and Businesses Closer Together : Bringing People and Businesses Closer Together A T E Kingsmill Business Park Chapel Mill Road Kingston upon Thames KT1 3GZ 0845 872 8222 info@avsnet.co.uk There are many clear benefits from an avsnet

More information

harmon.ie Delivers the Business Value of Office 365 Migrations

harmon.ie Delivers the Business Value of Office 365 Migrations harmon.ie Delivers the Business Value of Office 365 Migrations Congratulations on your move to SharePoint Online and the Office 365 cloud. With Office 365 you will reap the benefits of flexibility and

More information

Optimize Business Productivity Evolve Your Business with the Cloud. Slide 1

Optimize Business Productivity Evolve Your Business with the Cloud. Slide 1 Optimize Business Productivity Evolve Your Business with the Cloud Slide 1 Agenda A changing landscape for sales and customer service Top business challenges for achieving sales and service excellence

More information

CompleteCare+ Enterprise Voice

CompleteCare+ Enterprise Voice There s more to communications than email: Unified communication and collaboration, information sharing and team productivity services Contents 1. Executive Summary 2. Introduction Enterprise-level communications

More information

Greater Manchester Police. Police service becomes more agile

Greater Manchester Police. Police service becomes more agile Greater Manchester Police Police service becomes more agile the customer overview Customer Greater Manchester Police Website Greater Manchester Police Number of employees Approx 170 Country or region Manchester,

More information

Transatlantic Real-time Collaboration Proves Less Taxing for Top Accountancy Firm. Case Study: Frank Hirth

Transatlantic Real-time Collaboration Proves Less Taxing for Top Accountancy Firm. Case Study: Frank Hirth Transatlantic Real-time Collaboration Proves Less Taxing for Top Accountancy Firm Integrating its virtual desktop and Cisco IP phone infrastructures with Microsoft Lync 2013 enabled Frank Hirth to securely

More information

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011 MICROSOFT DYNAMICS CRM Vision Statement of Direction Update: May, 2011 Microsoft Dynamics CRM - Statement of Direction, May 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value

More information

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently

UNIFIED COMMUNICATIONS. Keeping people in touch efficiently UNIFIED COMMUNICATIONS Keeping people in touch efficiently WHAT ARE UNIFIED COMMUNICATIONS? At its best, unified communications (UC) is just what it says it enables better interaction between people by

More information

MICROSOFT DYNAMICS CRM Roadmap. Release Preview Guide. Q4 2011 Service Update. Updated: August, 2011

MICROSOFT DYNAMICS CRM Roadmap. Release Preview Guide. Q4 2011 Service Update. Updated: August, 2011 MICROSOFT DYNAMICS CRM Roadmap Release Preview Guide Q4 2011 Service Update Updated: August, 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value in customer relationship management

More information

Simplify everything with Vodafone One Net Business

Simplify everything with Vodafone One Net Business Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that

More information

Unified Communications In the Manufacturing Industry

Unified Communications In the Manufacturing Industry Unified Communications In the Manufacturing Industry Agenda Trends and Challenges in Manufacturing Microsoft s Unified Communications Solution Vision Unified Communications Solutions for Manufacturing

More information

We chose Vodafone due to its proposed Unified Communications solution, which was far superior to the other companies yet still within our budget.

We chose Vodafone due to its proposed Unified Communications solution, which was far superior to the other companies yet still within our budget. We chose Vodafone due to its proposed Unified Communications solution, which was far superior to the other companies yet still within our budget. Laurence Cops, Group Manager ICT, Southend-on-Sea Borough

More information

Turn Your Business Vision into Reality with Microsoft Dynamics GP

Turn Your Business Vision into Reality with Microsoft Dynamics GP Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.

More information

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution

Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Microsoft Office 365 Customer Solution Case Study Social Enterprise Reduces Costs and Expands Services with Flexible Cloud-Based Solution Overview Country or Region: United Kingdom Industry: Nonprofit

More information

Turn Your Business Vision into Reality with Microsoft Dynamics GP

Turn Your Business Vision into Reality with Microsoft Dynamics GP Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.

More information

Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution

Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution Hosted Exchange Opportunity in Cloud Computing Complete Turnkey Solution Enterprises have seen their communication technologies evolving towards greater unification Unified Messaging Hosting Key Concept:

More information

Music to your ears. Get hosted communication and collaboration solutions that work in perfect harmony with your business. Vodacom Power to you

Music to your ears. Get hosted communication and collaboration solutions that work in perfect harmony with your business. Vodacom Power to you Music to your ears Get hosted communication and collaboration solutions that work in perfect harmony with your business. Vodacom Power to you D35585 SaaS Brochure FA4.indd 1 2013/12/19 12:53 PM Vodacom

More information

Make your workplace really work

Make your workplace really work Make your workplace really work Avanade Communications and Collaboration Solutions A study by Forrester* notes that 59% of workers said they would save more than 15 minutes per day using technologies that

More information

Connecting Microsoft Dynamics CRM with SAP. Empower your people and enhance your business

Connecting Microsoft Dynamics CRM with SAP. Empower your people and enhance your business Connecting Microsoft with SAP Empower your people and enhance your business If your company is running SAP enterprise resource planning (ERP) software, Microsoft Dynamics CRM lets you get started quickly

More information

Statement of Direction

Statement of Direction MICROSOFT DYNAMICS CRM Vision Statement of Direction November 2012 NOTE: The guidance included in this document reflects current release objectives as of November 2012. This document is not intended to

More information

collaboration Keeping people in touch efficiently

collaboration Keeping people in touch efficiently collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were

More information

eircom unified communications solutions giving your teams the power to deliver

eircom unified communications solutions giving your teams the power to deliver eircom unified communications solutions giving your teams the power to deliver In a fast-moving world, information is power Business today moves fast: If your teams can t easily access the right resources

More information

New Mexico Utility Modernizes Communication and Collaboration with Cloud Services

New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Microsoft Office 365 Customer Solution Case Study New Mexico Utility Modernizes Communication and Collaboration with Cloud Services Overview Country or Region: United States Industry: Government Customer

More information

Microsoft Office 365 from Vodafone. Do business virtually anywhere

Microsoft Office 365 from Vodafone. Do business virtually anywhere Do business virtually anywhere Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is helping to empower people to work the way they want, on their terms, from

More information

Turn Your Business Vision into Reality with Microsoft Dynamics GP

Turn Your Business Vision into Reality with Microsoft Dynamics GP Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.

More information

Support for Apple Mac and ios Devices

Support for Apple Mac and ios Devices Support for Apple Mac and ios Devices Published: July 29, 2011 For the latest information, please see Microsoft Office 365. The information contained in this document represents the current view of Microsoft

More information

Cisco estore Modernizes Shopping for IT Services

Cisco estore Modernizes Shopping for IT Services Customer Case Study Cisco estore Modernizes Shopping for IT Services Cisco IT s estore replaces multiple service request systems with unified service catalog for ordering any type of IT service. EXECUTIVE

More information

Microsoft Future of Productivity Unified Communications. Marius Stoica Microsoft Corporation Solution Specialist, Productivity

Microsoft Future of Productivity Unified Communications. Marius Stoica Microsoft Corporation Solution Specialist, Productivity Microsoft Future of Productivity Unified Communications Marius Stoica Microsoft Corporation Solution Specialist, Productivity The Future of Productivity Best Productivity Experience Across PC, Phone, and

More information

It's all about business performance

It's all about business performance It's all about business performance It's all about business performance Why Sage 300 Online can work for you You re at that point. It s time to make an important decision about your business s future because

More information

IBM Global Business Services Microsoft Dynamics AX solutions from IBM

IBM Global Business Services Microsoft Dynamics AX solutions from IBM IBM Global Business Services Microsoft Dynamics AX solutions from IBM Powerful, agile and simple enterprise resource planning 2 Microsoft Dynamics AX solutions from IBM Highlights Improve productivity

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

Top Reasons to Purchase a Business Solution from Microsoft. A White Paper for Small and Midsize Businesses

Top Reasons to Purchase a Business Solution from Microsoft. A White Paper for Small and Midsize Businesses Top Reasons to Purchase a Business Solution from Microsoft A White Paper for Small and Midsize Businesses 0 Contents Introduction 2 It s More Than Just ERP 2 Helps Your People Work Better, Faster, and

More information

5 Tips to Choosing the Right Business Phone System

5 Tips to Choosing the Right Business Phone System WHITE PAPER 5 Tips to Choosing the Right Business Phone System www.vology.com (888) 808-2199 sales@vology.com 5 Tips to Choosing the Right Business Phone System PAGE 1 Table of Contents The Importance

More information

Experience Business Success Invest in Microsoft CRM Today

Experience Business Success Invest in Microsoft CRM Today Experience Business Success Invest in Microsoft CRM Today Published: August 2005 The information contained in this document represents the current view of Microsoft Corporation on the issues discussed

More information

Simplify everything with Vodafone One Net Business

Simplify everything with Vodafone One Net Business Simplify everything with Vodafone One Net Business A whole new way of looking at your communications Simplify everything with Vodafone One Net Business, the complete cloud-based communications system that

More information

IT Solution Provider Finds More Business Advantages with Microsoft Online Services

IT Solution Provider Finds More Business Advantages with Microsoft Online Services Microsoft Customer Solution Customer Solution Case Study IT Solution Provider Finds More Business Advantages with Microsoft Online Services Overview Country or Region: United States Industry: Information

More information

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence.

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence. Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based

More information

Vodafone Global Supplier Management

Vodafone Global Supplier Management Vodafone Global Supplier Management Vodafone Global Enterprise One global communications supplier for streamlined processes, reduced costs and fully centralised management. Vodafone Power to you 78% of

More information

Connecting to Compete: The Case for Upgrading Your Network

Connecting to Compete: The Case for Upgrading Your Network + CONNECTIVITY WHITE PAPER Connecting to Compete: The Case for Upgrading Your Network Introduction As companies face escalating network traffic growth from not only Internet use but also business applications,

More information

Top Reasons to Purchase a Business Solution from Microsoft

Top Reasons to Purchase a Business Solution from Microsoft Top Reasons to Purchase a Business Solution from Microsoft Introduction You ve worked hard to build your small or midsize business and when it comes to the technology that helps you run it, there s no

More information

Six Myths of Switching Business Phone Systems

Six Myths of Switching Business Phone Systems WHITE PAPER Six Myths of Switching Business Phone Systems Here are six myths preventing businesses from switching phone systems and the realities of moving to a brilliantly simple ShoreTel business phone

More information

Transport Fleet Services Firm Shifts From Paper Processes with Microsoft Dynamics NAV

Transport Fleet Services Firm Shifts From Paper Processes with Microsoft Dynamics NAV Microsoft Dynamics Customer Solution Case Study Transport Fleet Services Firm Shifts From Paper Processes with Microsoft Dynamics NAV Overview Country: Canada Industry: Service/Manufacturing Customer Profile

More information

The Payoffs Of PaaS: Four Ways Cloud Platform As A Service Offerings Can Improve Performance While Reducing Operational Costs

The Payoffs Of PaaS: Four Ways Cloud Platform As A Service Offerings Can Improve Performance While Reducing Operational Costs The Payoffs Of PaaS: Four Ways Cloud Platform As A Service Offerings Can Improve Performance While Reducing Operational Costs The world of information technology is changing at a rapid pace, and it s essential

More information

Transform how government engages with customers through digital experiences

Transform how government engages with customers through digital experiences Transform how government engages with customers through digital experiences The digital landscape is constantly evolving, and these changes offer agencies new ways to deliver services more cost-effectively,

More information

Microsoft Office 365 Small Business from Vodafone. What will you achieve?

Microsoft Office 365 Small Business from Vodafone. What will you achieve? What will you achieve? Now there s an easy way to do business virtually anywhere 2 Microsoft Office 365 Small Business from Vodafone is designed for businesses like yours. It provides access to the Microsoft

More information

Duck Creek. On-Demand

Duck Creek. On-Demand Duck Creek On-Demand Ever wonder how your business could benefit from cloud computing? Wonder no more. Once considered an emerging technology, cloud computing is now being used by businesses in all industries

More information

Getting Started with Collaboration Services and the Cloud. Tyson Hartman, Chief Technology Officer

Getting Started with Collaboration Services and the Cloud. Tyson Hartman, Chief Technology Officer Getting Started with Collaboration Services and the Cloud Tyson Hartman, Chief Technology Officer Table of Contents A View of Collaboration... 3 Collaboration in the Cloud... 4 Adoption Considerations...

More information

5 Minute Guide. OpenScape Secure Cloud in action. Identifying real-world return on investment, and investigating use cases

5 Minute Guide. OpenScape Secure Cloud in action. Identifying real-world return on investment, and investigating use cases 5 Minute Guide OpenScape Secure Cloud in action Identifying real-world return on investment, and investigating use cases Siemens Enterprise Communications 2011 Everywhere and now up there Siemens Enterprise

More information

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP

Realize More Success with Software-plus-Services. Cloud-based software from Microsoft Dynamics ERP Realize More Success with Software-plus-Services Cloud-based software from Microsoft Dynamics ERP Cloud computing is Internet-based development and use of computer technology. Large central data centers

More information

Dimension Data China/Hong Kong Limited

Dimension Data China/Hong Kong Limited China/Hong Kong Limited I. Service Category (A) Productivity Apps Table 1a: Productivity Apps s (Service items passing all General, Description A00003 Hosted SharePoint Service Document and Content Management

More information

Dimension Data China/Hong Kong Limited

Dimension Data China/Hong Kong Limited I. Service Category (A) Productivity Apps Table 1a: Productivity Apps s (Service items passing all General, Security and Technical Requirements) Description Subscription Fee A00003 Dimension Data Hosted

More information

Case Study. SNW Asset Management. info@os33.com (866) 796-0310. www.os33.com

Case Study. SNW Asset Management. info@os33.com (866) 796-0310. www.os33.com info@os33.com (866) 796-0310 www.os33.com Case Study Highlights Country: United States Industry: More Info: http://www.snwam.com Business Situation: Move a spin-off company to a new IT infrastructure in

More information

Take your newsroom anywhere

Take your newsroom anywhere www.avid.com Audience expectations for access to real-time news and content have prompted the need for media producers to seek new content creation and distribution methodologies. However, in a business

More information

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service.

A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. A hosted PBX solution from Spark Digital supports Strongline Buildings to increase flexibility, reduce costs and improve customer service. Strongline Buildings collaborates with confidence using the cloud.

More information

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com

WHITE PAPER. www.fusionstorm.com. The Business Benefits of Upgrading Legacy IP Communications Systems. www.fusionstorm.com WHITE PaPEr: Easing the Way to the Cloud: 1 WHITE PAPER The Business Benefits of Upgrading Legacy IP Communications Systems 2 WHITE PAPER: The Business Benefits of Upgrading Legacy IP Communications Systems

More information

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012

Customer Timeline - New in Summer 2012. Web Lead Capture - New in Summer 2012. Built-In Dashboards - New in Summer 2012 What s New Maximizer CRM 12 Features New Mobile Access User Interface Enhanced Mobile Access Appointment Management Enhanced Web Access User Interface Improved Web Access Speed & Navigation LinkedIn Integration

More information

Turn Your Business Vision into Reality with Microsoft Dynamics SL

Turn Your Business Vision into Reality with Microsoft Dynamics SL Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution

More information

The cloud that s built for your business.

The cloud that s built for your business. The cloud that s built for your business. This is the Microsoft Cloud. Each and every business is unique. From healthcare to retail, manufacturing or finance no two businesses operate the same way. That

More information

Turn Your Business Vision into Reality with Microsoft Dynamics NAV

Turn Your Business Vision into Reality with Microsoft Dynamics NAV Turn Your Business Vision into Reality with Microsoft Dynamics NAV You have worked hard to build a vision for your business. With Microsoft Dynamics NAV, you can turn that vision into reality with a solution

More information

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services

Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Microsoft Online Services Customer Solution Case Study Marketing Firm Cuts Email Costs 30 Percent by Moving to Microsoft Online Services Overview Country or Region: United States Industry: Professional

More information

GOECO GOGREEN GOHARVEY

GOECO GOGREEN GOHARVEY From HOW TO CHOOSE THE RIGHT OFFICE PHONE SYSTEM FOR YOUR BUSINESS Interactive document GOECO LATEST OFFICE PHONE SYSTEMS This guide aims to give you up-to-date information on the latest office phone systems

More information

Unified communications empower global organisation to connect, collaborate and compete on a worldwide scale.

Unified communications empower global organisation to connect, collaborate and compete on a worldwide scale. Deliver more flexible working arrangements with unified communications 01 Unified communications empower global organisation to connect, collaborate and compete on a worldwide scale. When new employees

More information

business phone systems

business phone systems SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If

More information

The business owner s guide for replacing accounting software

The business owner s guide for replacing accounting software The business owner s guide for replacing accounting software Replacing your accounting software is easier and more affordable than you may think. Use this guide to learn about the benefits of a modern

More information

Whitepaper WHY VOICE IN THE CLOUD

Whitepaper WHY VOICE IN THE CLOUD WHY VOICE IN THE CLOUD Why Voice in the Cloud 2 TABLE OF CONTENTS Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4 PREDICTABLE

More information

Boost Workforce Mobility and Productivity with Unified Communications

Boost Workforce Mobility and Productivity with Unified Communications Boost Workforce Mobility and Productivity with Unified Communications Seven Essential Considerations for a Complete Hosted VoIP, Video and Collaboration Solution EXECUTIVE SUMMARY Traditionally, communications

More information

Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon

Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from New Horizon Summary Think for a moment about how many times each day

More information

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation

Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation Connected and Complete: Enterprise Unified Communications Strategies Tyler Bryson Microsoft Corporation This year By 2013. which is more than the a third world s of the mobile world s worker workforce

More information

Microsoft Office SharePoint Online Lync Online Exchange Online

Microsoft Office SharePoint Online Lync Online Exchange Online Fact Sheet Microsoft Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite. Office 365 is designed to meet

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

Better Together with Microsoft Dynamics CRM

Better Together with Microsoft Dynamics CRM Better Together with Microsoft Dynamics CRM Enhance the power and effectiveness of Microsoft Dynamics CRM business software with Microsoft products and technologies that work even better, together. Microsoft

More information

Vodafone Red Paper New opportunities from new ways of working Issues Change Solution

Vodafone Red Paper New opportunities from new ways of working Issues Change Solution Issues Change Solution How to generate new business opportunities Flexible working Mobile broadband How will companies organise themselves in the future? We know that traditional notions of how and where

More information

Transform your customer relationships. Avanade Customer Relationship Management Services

Transform your customer relationships. Avanade Customer Relationship Management Services Transform your customer relationships Avanade Customer Relationship Management Services The opportunity to improve business results with solutions that drive better customer relationships and insights

More information

Turn Your Business Vision into Reality with Microsoft Dynamics NAV. icepts Technology Group, Inc. Dynamics NAV Gold ERP Partner www.icepts.

Turn Your Business Vision into Reality with Microsoft Dynamics NAV. icepts Technology Group, Inc. Dynamics NAV Gold ERP Partner www.icepts. Turn Your Business Vision into Reality with Microsoft Dynamics NAV icepts Technology Group, Inc. Dynamics NAV Gold ERP Partner www.icepts.com You have worked hard to build a vision for your business. With

More information

Packaged Unified Communications Solution. The all-in-one integrated collaboration solution that s simple, scalable and affordable.

Packaged Unified Communications Solution. The all-in-one integrated collaboration solution that s simple, scalable and affordable. Packaged Unified Communications Solution The all-in-one integrated collaboration solution that s simple, scalable and affordable. Collaboration is at the heart of your business operations. And today, an

More information

Alcatel-Lucent and IBM. For Unified Communications and Collaboration Solutions

Alcatel-Lucent and IBM. For Unified Communications and Collaboration Solutions Alcatel-Lucent and IBM For Unified Communications and Collaboration Solutions Constant innovation has become a prerequisite for success in today s competitive business environment. A key enabler of that

More information

Microsoft SharePoint Server 2010 Sites Whitepaper

Microsoft SharePoint Server 2010 Sites Whitepaper Microsoft SharePoint Server 2010 Sites Whitepaper For Information Workers, Decision Makers, and IT Professionals May 2010 Disclaimer The information contained in this document represents the current view

More information

Global Environmental Group Expects 66 Percent Cost Savings from Unified Communications

Global Environmental Group Expects 66 Percent Cost Savings from Unified Communications Microsoft Office System Customer Solution Case Study Global Environmental Group Expects 66 Percent Cost Savings from Unified Communications Overview Country or Region: Switzerland Industry: Nonprofit Customer

More information

MICROSOFT EXCHANGE SERVER 2007 upgrade campaign. Telesales script

MICROSOFT EXCHANGE SERVER 2007 upgrade campaign. Telesales script MICROSOFT EXCHANGE SERVER 2007 upgrade campaign Telesales script This document was created to help prepare an outbound telesales professional for a Microsoft Exchange Server 2007 upgrade sales call. This

More information

Microsoft Communication Service

Microsoft Communication Service Microsoft Communication Service From Hosted Email to full UC Opportunity Jörg Hambückers Hosting Sales - Communication Sector Microsoft Central and Eastern Europe Market Opportunity With our Software +

More information

Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools

Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools IT Enterprise Services Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools The freedom and agility which cloud unleashes directly impacts business performance. Cloud productivity

More information

Higher Education Solutions

Higher Education Solutions Higher Education Solutions Higher education communications THE CHALLENGES Whilst IP Communications brings many advantages, the cost and complexity of moving users in a single step can be overwhelming.

More information

Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall

Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization. An Industry White Paper from Votacall Summary Think for a moment about inter-office communications.

More information

Microsoft Office 365 Enterprise from Vodafone. The power to collaborate

Microsoft Office 365 Enterprise from Vodafone. The power to collaborate The power to collaborate Now you have the tools to do business virtually anywhere 2 Microsoft Office 365 from Vodafone is designed for enterprise businesses like yours. It provides you with the Microsoft

More information

Banking Corporation Provides Unified Communications with Cloud-Based Services

Banking Corporation Provides Unified Communications with Cloud-Based Services Microsoft Office 365 Customer Solution Case Study Banking Corporation Provides Unified Communications with Cloud-Based Services Overview Country or Region: United States Industry: Financial Customer Profile

More information

Logicalis Unified Communications and Collaboration. Collaborate anytime, anywhere, on any device

Logicalis Unified Communications and Collaboration. Collaborate anytime, anywhere, on any device Logicalis Unified Communications and Collaboration Collaborate anytime, anywhere, on any device Logicalis Unified Communications and Collaboration Solutions & Services Are you struggling to support today

More information

3-in-1 Business Technology Solutions

3-in-1 Business Technology Solutions Derbyshire Leicestershire London Head Office Head Office Leicestershire The Hopkiln, Bury Court, Bentley, Surrey GU0 5lZ 0345 0742 993 0345 303 00 leicestershire@opusteam.co.uk info@opusteam.co.uk London

More information

GENBAND: Transforming the Customer Experience with SAP HANA Cloud Platform

GENBAND: Transforming the Customer Experience with SAP HANA Cloud Platform GENBAND: Transforming the Customer Experience with SAP HANA Cloud Platform GENBAND is a global leader in software-based, real-time communications solutions for the world s largest communications service

More information

Retailer Improves Collaboration and Gains Licensing Flexibility with Office 365

Retailer Improves Collaboration and Gains Licensing Flexibility with Office 365 Microsoft Office 365 Customer Solution Case Study Retailer Improves Collaboration and Gains Licensing Flexibility with Office 365 Overview Country or Region: France Industry: Retail Customer Profile L'Occitane

More information

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD 8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD The sport of business is a competitive one and, increasingly, companies are using cloud-hosted business tools as an advantage to communicate

More information

UC Suite. For UNIVERGE SV9100. Smart Communications for Small and Medium Business

UC Suite. For UNIVERGE SV9100. Smart Communications for Small and Medium Business UC Suite For UNIVERGE SV9100 Smart Communications for Small and Medium Business au.nec.com UC Suite Contents 4 Benefits of UC Suite 6 Streamlined access 7 Work anywhere 8 Operator consoles 9 Contact Centre

More information

Whitepaper WHY MOVE VOICE TO THE CLOUD

Whitepaper WHY MOVE VOICE TO THE CLOUD WHY MOVE VOICE TO THE CLOUD Why Move Voice to the Cloud 2 Table of Contents Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4

More information

Getting Started on Unified Communications and Collaboration

Getting Started on Unified Communications and Collaboration Getting Started on Unified Communications and Collaboration By Scott Scharf BT UCC Program Lead Mark Stadtmueller BT Business Consultant Introduction Unified Communications and Collaboration (UCC) is an

More information

Accenture Cloud Platform Unlocks Agility and Control

Accenture Cloud Platform Unlocks Agility and Control Accenture Cloud Platform Unlocks Agility and Control 2 Accenture Cloud Platform Unlocks Agility and Control The Accenture Cloud Platform is at the heart of today s leading-edge, enterprise cloud solutions.

More information

THREE KEYS TO COST-EFFECTIVE SECURITY FOR YOUR SMALL BUSINESS

THREE KEYS TO COST-EFFECTIVE SECURITY FOR YOUR SMALL BUSINESS THREE KEYS TO COST-EFFECTIVE SECURITY FOR YOUR SMALL BUSINESS Learn more about Symantec security here OVERVIEW Data and communication protection isn t a problem limited to large enterprises. Small and

More information

The Future of Business Collaboration. Delivered.

The Future of Business Collaboration. Delivered. Singtel Business Product Factsheet Managed Unified Communications-as-a-Service Defense Services The Future of Business Collaboration. Delivered. Looking to meet changing business communications needs but

More information

WINDOWS SERVER SMALL BUSINESS SOLUTIONS. Name: Marko Drev

WINDOWS SERVER SMALL BUSINESS SOLUTIONS. Name: Marko Drev WINDOWS SERVER SMALL BUSINESS SOLUTIONS Name: Marko Drev SMB Windows Server Family SOLUTION SERVERS TRADITIONAL SERVERS Complete server platform, integrated and optimized Customizable Server platform for

More information

White Paper: What Cloud Computing and Reshoring Mean to the Transportation Industry. GTG Technology Group

White Paper: What Cloud Computing and Reshoring Mean to the Transportation Industry. GTG Technology Group White Paper: What Cloud Computing and Reshoring Mean to the Transportation Industry GTG Technology Group GTG Technology Group, LLC builds software to manage global transportation management systems (TMS)

More information