Eazy CRM. Highly Experienced Hands to offer most user friendly solutions

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1 Eazy CRM e Highly Experienced Hands to offer most user friendly solutions

2 About Us Singhal System Solutions Pvt. Ltd. is a Software Development Company providing solutions to automate the complex process of management and other departmental verticals. Our company is promoted by a group of highly experienced professionals dedicated towards providing umbrella of solutions under one roof. Our core strength lie in creativity, visual effect and research based approach. We are equipped with latest technology gizmos and highly experienced hands to offer most user friendly solutions. Our solution allows for scalability, reliability, efficient data processing, quick decision making, best utilization of company's manpower and reduced maintenance and overheads. The objective is to make the entire operations of the company system driven, rather then personnel driven. With the rapid growth of infrastructure sector in India, the real-estate companies are facing enormous pressure in retaining specialized manpower. We ensure uninterrupted working of the operations, even in such high mobility environment. Unique Capabilities Our focus on transitioning and organization's business processes enables us to develop innovative, business winning solutions to provide our clients with a sustainable competitive advantage. We offer the full range of strategic, technical, business planning and project management capabilities covering the entire range of software development services. Software Capabilities We provide innovative software services to fit to your individual requirements based on in depth study before and during project execution. Moreover, our experts work in tandem with the emerging market trends to provide you software solutions that evolve and grow with your business. Extensive Professional Experience Our team is a hybrid set of individuals with a wide experience in the planning, design and operations of solutions and the underpinning technologies and equipment. This experience and professionalism is evident in all our work. Client Focus We ensure that we understand our client's business and that project outcomes fully support their business aims.

3 Quality Assurance A Total Quality Management (TQM) approach is used for all activities, with procedures and processes documented. Audit trails are fully identifiable so that results and their underlying assumptions can be verified. Values We are an ethical company that values commitment, excellence, independence, teamwork and satisfaction for our clients and ourselves. Varying Project sizes and Complexities Our IT solutions span different domains and verticals. Our technology competencies are diverse and expanding. From small sized B2C projects to enterprise-class solutions, our solutions portfolio is unmatched with every service rendered. Our turnkey solutions Eazy ERP Our package covers all core modules via (Accounting, Production, Stores, HR, Payroll, Administrator Planning & Fixed Asset Management) to keep a watch eye on all activities of business. The software is designed with latest technology having good graphical user interface. Eazy Property Eazy Property is a new concept developed by our company keeping into view the practical scenario of Real Estate sector in India where companies requiring their whole company to be online and cannot use basic accounting software. However every sector of India is primarily using Tally as their accounting software. Henceforth, we came with the idea of real estate software which uses the potential and ease of Tally for accounting purpose and integrates it with our software to make it a complete and perfect solution. Eazy Assets This solution helps to manage all fixed assets of the organization. All rules of company Act & I T Act are completely followed at the time of designing the complete solution. The solution helps to remind abut AMC & insurance expiries of all assets. Eazy Pay Payroll is an important activity in any organization. With Eazy PAY it is possible to maximize the potential of HR and Accounts through timely and accurate Salary Processing, efficient handling of Reimbursements, Loans & Advances and statutory requirements including all PF and ESIC challans and TDS.

4 Eazy CRM Our EazyCRM solution has marketing, sales and service functions. The EazyCRM application is completely Web-based and can be deployed in days. The end goal of any Customer Relationship Management investment should be steady, predictable increase of business results, such as free cash flow and earnings per share. In addition, other qualitative improvements should be anticipated such as customer satisfaction, customer loyalty, and customer relationship improvements. Our CRM offers are both horizontal and industry-specific solutions to address key challenges in your industry. Features Briefly described Marketing: Campaign Creation and Tracking to make sure marketing spend is invested wisely. Rich and mail merge features are provided to keep customers up to date and to generate demand. Lead and Opportunity Management: To convert sales leads to business potentials and new customers. Customer Support: Trouble ticket tracking, including a Customer portal in the user pricing, that provides a support platform to delight and retain customers. Analytics and Reporting: Powerful, customizable views and reports get data from all modules and report, to customers, precisely what data is needed to grow and transform your business. Administration: Rich administration can customize the CRM look and feel, manage user roles and access and even provide backup tools. EazyCRM's mission is to deliver a powerful, affordable Web-based CRM solution to all types of companies. Enterprises which seek to maximize business value by streamlining customer acquisition and customer retention processes are delighted with the low cost and rich CRM functionality delivered by EazyCRM.

5 Modules Lead Management Lead management requires consistent lead tracking and distribution across sales and marketing. That s exactly what EazyCRM delivers. It helps to track all relevant information s about the leads generated by various means of communication. Call Records Management via Phone Calls, SMS, , Website. Provides proper platform to maintain customer information. Assignment of leads to the sales force of the org. Provides feasible way to maintain follow up s (via Phone Calls, s, SMS, Visit). Lead Attention Meter New Lead Alerts Tasks With Reminders Customizable Contact List Customer / leads Status Searchable Database Leave Time stamped Notes

6 Customer Care Most businesses are adopting CRM, Active CRM technology means that a customer contacting through various means for information is followed up immediately by a phone call. Support staff is able to harness the power of the information available within the company to support their preparation for a business meeting with a client. Reports for issues raised( Phone Calls, SMS, , Visit, Website) Handling of Complaints Assignments issued (Escalation, Auto Escalation) Warranty Status tracking Tracking of repairs & replacements with in warranty & out of warranty Customer feedback

7 Contact Management EazyCRM helps to store all relevant information s about the customers and contacts. Another great benefit of using Contact Manager is that it gives you the means to easily integrate all information about a customer account in one place. You can easily link , contacts, notes, documents, and other items related to an account and view and manage those items from a single point. Store comprehensive information on your customers and contacts. Centralize your customer database for sharing with staff members. Quick search system to get customer information fast. Easily search for company links when entering contacts. Categorize contacts by regions, referral sources, and many more search criteria. Fully customizable contact and address types. Set a preferred contact method and address for each contact. Easily see all contacts belonging to a company including information on the last contact with each customer.

8 Opportunity Management Opportunity Management is another important module covered by EazyCRM. Opportunities are labeled Potentials in EazyCRM. EazyCRM includes the following features for Opportunity Management. Track all sales opportunities end-to-end in a sales cycle. Associate opportunities with contacts, activities, and other modules to have a better visibility on the opportunities. Generate quotes, sales orders, and invoices from the potentials. Create fully customizable opportunity reports. Export opportunities to spreadsheet software, such as Microsoft Excel and others to analyze the sales pipeline and quickly identify the bottlenecks if any.

9 Contact us: Singhal System Solutions Private Limited E-127, Industrial Area, Bhiwadi Dist. Alwar, Rajasthan Contact : , , For more Details of the Software please contact us at