Human Capital Metrics Conference Planning and Analytics
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1 The 2010 Human Capital Metrics Conference Planning and Analytics October 14 15, 2010, Westin New York at Times Square Pre-Conference Seminar, October 13, 2010 November 10 11, 2010, Coronado Island Marriott Resort Pre-Conference Seminar, November 9, 2010 Learn how human capital analytics could provide you with the competitive advantage Optimize your investment decisions using human capital ROI Maximize the impact of strategic workforce planning by choosing the right metrics Sponsored by:
2 Pre-Conference Seminar Wednesday, October 13, 2010 New York registration and continental breakfast 8:15 9 am Valuing Intangibles Working through a Step by Step Process to Demonstrate Business Impact of Fuzzy Variables seminar 9 am 5 pm Join other top level learning and development leaders who understand the imperative of capturing the value of intangible assets (i.e. leadership), yet face challenges in effectively designing measurement programs that capture and communicate this value to the CEO in a meaningful way. You will have the opportunity to practice skills through scenario based exercises that you can immediately take back and implement in your workplace. You will also develop a preliminary business plan for learning for your organization that could be implemented immediately. Just a few of the topics include: how you can make measuring intangibles manageable; navigating your organization to understand which intangibles could impact your business the most; developing and implementing a measurement program; presenting your results to decision makers. Presenters Jennifer Moss, Director, Ph.D. Program in Human Capital Management Jennifer Murnane, Associate Vice President, Bellevue University Strategic Initiatives Tuesday, November 9, 2010 San Diego registration and continental breakfast 8:15 9 am Thinking Like your CEO Hands-on Session Designed to Help you Gain C-Suite Attention seminar 9 am 5 pm You are a senior level decision maker who understands the value that people bring to the organization, yet you have not been able to align your C suite around the innovative changes that allow the strategic use of human capital. Based on the presenter s considerable experience in working with C suite executives in major corporations, the seminar will be designed to share the experience of the presenters as well as create a participative set of learning exercises. You and your peers will be organized in C suite teams and individually be assigned C suite roles. Your challenge will be to create a plan for strategic development of human capital investments. Different teams will be given different cultural parameters and resources to start with. The team outputs will be shared and discussed with all participants. Due to the real time nature of activities, organizational teams are encouraged to attend, including CEO, CFO, CLO and HR leaders. Facilitator Jennifer Moss, Director, Ph.D. Program in Human Capital Management Presenters Mike Echols, Executive Vice President of the Bellevue University Human Capital Lab Laurie Bassi, Chief Executive Officer, McBassi & Company
3 Thursday, October 14, 2010 New York Wednesday, November 10, 2010 San Diego registration and continental breakfast 7:45 8:30 am welcome and introductions 8:30 8:40 am Dr. Jac Fitz-enz, Conference Program Director, The Conference Board a 8:40 9:25 am New York: How to Leverage Human Capital Analytics to Better Manage Risk A key competitive advantage of high-performing companies is their ability to factor human capital in their risk management strategy. This requires building enterprisewide analytical capabilities to measure the workforce throughout the employee lifecycle and to forecast workforce needs. You will learn how to generate the dynamic data-driven insights leaders use to maximize profits, out-smart the competition and deliver results to shareholders. Keynote speaker Ken Carrig, Executive Vice President, ComCast San Diego: HR Business Intelligence: Realizing the Value of HR HRIS executives are now struggling with the correct jargon to describe the use of analytics when dealing with employees, revenue, forecasting, and planning data and information. This session outlines the steps required to go from looking at past data to relying on your information for modeling. Keynote speaker Jane Bemis, Vice President, Enterprise HRIS, The Walt Disney Company b 9:25 10:15 am It s About the Data and the Future Bellevue University s Mike Echols has considerable experience in what it takes to get your senior management aligned around measurement, particularly when it comes to learning interventions. The sad fact is, that we have not yet reached the Tipping Point when it comes to the issue, but we are getting close. This session is about the data, language and conversation you need to have with senior management to get the programs and resources required to measure. If you are interested in tools, do not attend. If you are interested in what we have learned, this should be a very valuable interactive session for you. Dr. Michael Echols, Executive Vice President, Bellevue University, Director of Bellevue s Human Capital Lab networking refreshment break 10:15 10:30 am c 10:30 11:30 am How HR Technology is Your Organization s Key to the Future Due to the continuing uncertainty and increasing competitiveness in the market, CEOs are looking to HR to generate new value through planning and development. The panel will offer actionable advice on how to make HR technology your organization s most important technology. Moderator Jason Averbook, President, Knowledge Infusion Call Customer Service at
4 d 11:30 am 12:30 pm New York: A Business Case for Technology and Human Capital Metrics Learn how the requirements were defined, how the business proposition was developed, and how the business case was built for the deployment of a new global human capital management system at Sealed Air. Karen Beaman, President, Jeitosa Group International Chris O Neal, Sealed Air Corporation San Diego: HR s Missing Link: Human Capital Supply Chains Companies must manage human capital as efficiently and effectively as all of the other parts of business - translating manufacturing supply chain lessons learned to the human capital supply chain. Learn how human capital supply chains link business strategy, business performance, strategic workforce planning, staffing, onboarding and off boarding for improved corporate financial management and greater business success. Tim Giehill, Chief Executive Officer, eempact Networking Luncheon 12:30 1:30 pm e 1:30 2:15 pm Data Integration and Corporate Profitability We ve evolved from transactions to predictability yet we still silo our data thereby losing much of its effectiveness. Organizations are interactive and interdependent units. One function or one level often affects the performance in several others. Dr. Jac will show how to integrate strategic, operational and leading indicators for a holistic management report. Then, he will describe the path into how human capital investments and outcomes drive corporate profitability. Dr. Jac Fitz-enz, Founder, Saratoga Institute, Chief Executive Officer, Human Capital Source f 2:15 3 pm The Definitive Opportunity for HR Until now, HR has had the luxury of defining strategic contribution. The new SEC regulations define board of director risk management responsibilities related to shareholder value. When 42% of the P & L expenses pertain to human capital, HR leadership must either rise to Boardroom Level Advisor or become a candidate for outsourcing. Learn by example how you can apply predictive human capital business risk management processes to transform mandated change into career opportunity. Dan Hilbert, Founder, Orca Eyes networking refreshment break 3 3:15 pm g 3:15 4 pm New York: Strategic Workforce Planning: Turning Predictive Analytics into Business Intelligence Once companies have built their analytic capabilities, implementing strategic workforce planning, (SWP) is often the next step. SWP engages business leaders in a structured process to assess the workforce implications of their business strategy and anticipate scenarios that might alter future talent demands. Hear how Devon Energy uses SWP to inform business decisions and influence leaders, even in the face of industry volatility, economic uncertainties and rapid change. Dr. Mary Young, Principal Researcher, Human Capital, The Conference Board
5 San Diego: Scenario Planning: Creating Your Own Crystal Ball In a world driven by change, uncertainty, and risk, being able to foresee the future is more critical and more difficult than ever. While we cannot begin to predict the future, we can anticipate its possibilities. You can learn from actors and athletes: imagine the possibilities, develop multiple scripts, and practice, practice, practice. Then look back from the tomorrow you ve envisioned to identify what you can do today to prepare for a user-friendly future. James P. Ware, Executive Producer, Work Design Collaborative h 4 5 pm New York: How to Apply Human Capital Data to Business Needs Increasingly organizations are developing human resource/human capital measurement programs. This is the good news. The other news is that quite often they don t know how to transition the data from HR to the business. In short, there is a growing need to turn human capital data into business effects and eventually into predictability. Attendees will hear Mary Pater describe how HR operational data was transformed into business terms and distributed across Luxottica Retail operations over the past several years. Mary Pater, Director of Talent Management, Luxottica Retail San Diego: Creating Actionable Business Intelligence As the strategic importance of human capital management continues to grow, so too does the imperative that we develop more rigorous processes for optimizing our investments in people. This requires that we move beyond benchmarking to customized, actionable business intelligence that guides, prioritizes and builds the business case for HR strategy. Noted economist and thought leader Laurie Bassi will describe how to convert human capital data into actionable business intelligence, the pitfalls to avoid, and new economic evidence on the link between people and profits. Dr. Laurie Bassi, Chief Executive Officer, McBassi & Company networking reception 5 6:30 pm hosted by Friday, October 15, 2010 New York Thursday, November 11, 2010 San Diego continental breakfast 7:45 8:30 am i 8:30 9:30 am What Works and What s Missing Business impact measurement programs face numerous real implementation challenges. As a result of over a dozen implementations in organizations, the Capital Analytics team has gained significant experience with the real challenges of working with business impact and analysis. Learn: how to design a study; the challenges of getting access to the necessary data; mapping study results to organizational strategic goals; how to present statistical results in business terms that senior leaders can understand, and more. Dr. Michael Echols, Executive Vice President, Bellevue University, Director of Bellevue s Human Capital Lab Gene Pease, Chief Executive Officer, Capital Analytics Conference KeyNotes Registration includes this summary of conference highlights and a post-conference interactive webcast
6 j 9:30 10:30 am Talent Optimization: A Data-driven Approach to World-class Performance This interactive session will provide a comprehensive approach to measuring and improving the impact of people. It will include a case study of Qualcomm, one of the most successful talent management organizations in the market today. Key topics include: The three data sets required for comprehensive analytics; combining continuous improvement models with effectiveness measures; executive-level reporting with business intelligence capabilities; applying predictive analytics to talent development; real-world dashboard applications. Kent D. Barnett, Founder and Chief Executive Officer, KnowledgeAdvisors Tamar Ekeles, Vice President, QUALCOMM Learning Center networking refreshment break 10:30 10:45 pm k 10:45 11:45 am New York: Using Workforce Metrics to Navigate in Turbulent Times New government regulations, such as the recently passed health care reform bill, are changing the way many organizations do business. This case study looks at how one health insurer is using workforce analytics, including high potential data, future turnover measures (e.,g., retiree eligible groups), and skill set predictions to identify where talent gaps will occur and buy vs. build decisions are needed now. Ron Balsewich, Vice President, Corporate HR, Healthcare Service Corporation (BCBS of IL, TX, NM, & OK) San Diego: Human Capital Analytics, Quantifying Workforce Decisions with ROI Move beyond historic metrics reporting to quantify future workforce decisions, and draw on financial analysis and statistics that link workforce changes to business. Key learning points include: showing the ROI of successful hires, and optimizing employee s time to full productivity; proving the ROI of internal development and career pathing; quantifying the value of reward and retention practices; using systems to break down silos and enable analytics. Jeff Higgins, Principal and Chief Executive Officer, Human Capital Management Institute l 11:45 am 12:45 pm Toward the New Normal Ready or not, the role of those directing human capital metrics is changing rapidly. Leading practitioners in the field of human capital metrics and metrics will discuss the challenges, strategies and rewards of measuring the impact of human capital investments. Join us to pick the brains of those who have effectively managed the process of designing, implementing and optimizing their strategy. Panel members will not only discuss the benefit of these strategies to their organization, but to their careers as well. Moderator Dr. Jennifer Moss, Director, Ph.D. Program in Human Capital Management, Bellevue University Vice President, Bellevue University Presentations Available online in advance of the conference
7 Registration Information Online Phone :30 am to 5:30 pm ET Monday through Friday Conference ( ) Conference ( ) Dates: October 14 15, 2010 Dates: November 10 11, 2010 Location: Westin New York at Location: Coronado Island Times Square Marriott Resort Associates $2,195 Non-Associates $2,495 Pre-Conference Seminar (B ) Pre-Conference Seminar (B ) Date: October 13, 2010 Date: November 9, 2010 Associates $995 Non-Associates $995 Hotel Accommodations Fees do not include hotel accommodations. For discounted reservations, contact the hotel directly no later than the cut-off date and mention The Conference Board Human Capital Metrics Conference. Westin New York at Times Square 270 West 43rd Street New York, NY Tel Hotel Reservations Cut-off Date Tuesday, September 21, 2010 Coronado Island Marriott Resort 2000 Second Street Coronado, CA Tel Hotel Reservations Cut-off Date Monday, October 18, 2010 Cancellation Policy Full refund until three weeks before the meeting. $500 administration fee up to two weeks before the meeting. No refund after two weeks before the meeting. Confirmed registrants who fail to attend and do not cancel prior to the meeting will be charged the entire registration fee. Team Discounts per person For a team of three or more registering from the same company at the same time, take $300 off each person s registration. One discount per registration. Multiple discounts may not be combined. Who should attend Vice Presidents and Directors of Human Resources; Performance Measures; Workforce Analytics; Talent Management; Leadership Development; Business Intelligence. Printed and bound by Sheridan Printing Co., Inc., Alpha, New Jersey, an FSC-certified printer. This brochure is printed on Mohawk Via paper, which is 100% post-consumer waste fiber, manufactured with wind power, and is process chlorine free. No films or film-processing chemicals were used in the printing of this brochure. The Conference Board and the torch logo are registered trademarks of The Conference Board, Inc. Program subject to change. September 2010
8 The 2010 Human Capital Metrics Conference October 14 15, 2010 Westin New York at Times Square Pre-Conference Seminar, October 13, 2010 November 10 11, 2010 Coronado Island Marriott Resort Pre-Conference Seminar, November 9, 2010 The Conference Board 845 Third Avenue, New York, NY Promotion Code
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