VISA International Security Summit. Dr. Colonel Tran Van Hoa Deputy Director Viet Nam Hightech Crime Police Department

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1 VISA International Security Summit Dr. Colonel Tran Van Hoa Deputy Director Viet Nam Hightech Crime Police Department Hanoi June 2010

2 Vietnam Economic Outlook One of the fastest growing economies in South-East Asia GDP growth of 5.3% in 2009, and projected growth of 6.5% for 2010 International membership - WTO, Asean Page 2

3 Vision: Development of Electronic Payments Government strongly supports electronic payments infrastructure Internet banking ATMs Payment cards Internet e-commerce business Viet Nam Hitech Crime Investigation Department Page 3

4 Challenge: Fraud & Security Concerns Payment card fraud linked to serious crimes: money laundering, major organized crimes Most crimes are cross border or international in nature Cybercrimes are essentially borderless and hard to pursue and/or punish Objective is to protect victims of payment card fraud: cardholders, merchants, banks, etc Viet Nam Hitech Crime Investigation Department Page 4

5 Cybercrime Trends Viet Nam Hitech Crime Investigation Department Page 5

6 Card Fraud Data Theft Steal bank account, credit card information with following modus operandi: Attacking shopping website via SQL Injection to obtain list, credit card number, personal information Phishing Stealing credit card information by using keylogger, spyware, etc Skimming Viet Nam Hitech Crime Investigation Department Page 6

7 Card Fraud - Fraudsters Business Stolen credit card numbers and bank account information can be sold online Cyber criminals offer services: shipping goods, change the billing address, manipulation of stolen PINs or passwords. Viet Nam Hitech Crime Investigation Department Page 7

8 Credit Card Fraud Fraud using e-commerce Auction fraud Non-delivery fraud Money invest Fraud Money laundering using e-money: Transfer money from stolen credit cards, bank accounts to e- money accounts : e-gold, webmoney, paypal, e-passport, or Western Union, bank account of the criminals Viet Nam Hitech Crime Investigation Department Page 8

9 Card Fraud Usage Increasing Significant increases in credit and debit card fraud Fake ATM cards and cashing at ATMs Counterfeit cards to pay for luxury services and goods Shopping online using stolen accounts, and sometimes shipment order directed to other criminals Transfer money from stolen credit cards to bank account, e-money, for gambling Viet Nam Hitech Crime Investigation Department Page 9

10 Vietnam Law Enforcement Response Dedicated Division - Vietnam High Tech Crime Division (VHTCD) was established in March VHTCD s responsibilities are to prevent and combat high tech crime in all forms Management of all national payment card fraud Support international payment card fraud investigations Required legislations for payment card fraud enacted and constantly updated Viet Nam Hitech Crime Investigation Department Page 10

11 STRUCTURE OF HIGHTECH CRIME DEPARTMENT Police General Department of Criminal Investigation and Prevention Hightech Crime Police Department Division 1 Division 2 Division 3 Division 4 Division 5 Division 1: Staff Division Division 2: In charge of Cyber Crime Division 3: In charge of crimes using Hightech Division 4: Liaison Office in HCMC Division 5: In charge of data recovering, e evidence collecting Viet Nam Hitech Crime Investigation Department Page 11

12 Payment Card Fraud Legislations Updated In 2009, 5 amendments regarding cyber crime in the Penal Code of Vietnam: - Article 224. Spreading virus to computer networks, harm to computer network, telecommunication networks, internet and digital equipments. - Article 225. Blocking or causing operation disorders to computer network, telecommunication networks and digital equipments (DDOS, BOTNET attacking). - Article 226. Illegally Spreading information into or illegally using information in computer networks, telecommunication networks or internet (hacking, abuse of credit card information). - Article 226a. Illegally accessing to other people's computer networks, internet, telecommunication networks or digital equipments. - Article 226b. Using computer networks, internet, telecommunication networks or digital equipments to obtain other people's assets (credit card fraud). This is important cyber crime law, developing with international assistance. Viet Nam Hitech Crime Investigation Department Page 12

13 Preventing Fraud Strong collaboration amongst all stakeholders Share information, timely and adequately This conference is a good example for information sharing and collaboration that is needed to protect this important part of the infrastructure Strong response to crime is needed, but prevention is equally important, e.g. by implementing more secure technologies Chip technology, dynamic authentication, data security Viet Nam Hitech Crime Investigation Department Page 13

14 Vietnam Hightech Crime Police Department Thank you Viet Nam Hitech Crime Investigation Department Page 14

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