WELCOME. Opening Hours. Retail Products and Mail Order. Monday, Tuesday and Wednesday 9 a.m. to 6 p.m.

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1 2011/12

2 WELCOME Dreams is our extensive beauty salon and spa situated in The Pavilion at Eastwell Manor. We offer various residential, day or evening packages and also operate as a beauty salon for regular individual treatments. Our highly skilled and dedicated team of therapists will provide treatments using therapies to relax, de-stress, rejuvenate, refresh and beautify. We offer beauty treatments from Clarins (Gold Salon), Guinot (Crown Salon), Jessica (Fellowship Award), St. Tropez, Lava Shells, Universal Contour Wrap and Aromatherapy Associates. A full range of products is available to purchase in person or by mail order. Clients of Dreams can relax in the tranquil Silks Lounge before or after treatments and enjoy wonderful views over the Kent countryside whilst taking light refreshments. Gift Vouchers in special presentation envelopes are available for any sum, selected treatment or any of our Pamper Days. They are available to purchase in Dreams, by telephone and also online. Vouchers sent by post will be despatched by Recorded Delivery. For an additional charge of 5.00 the Royal Mail Guaranteed Next Day Delivery Service can be used. Opening Hours Monday, Tuesday and Wednesday 9 a.m. to 6 p.m. Thursday and Friday 9 a.m. to 8 p.m. Saturday 9 a.m. to 6 p.m. Sunday 10 a.m. to 5 p.m. Open certain Bank Holidays 10 a.m. to 5 p.m. We are closed on 25th and 26th December. Retail Products and Mail Order Dreams carries a full range of retail products that are used in conjunction with our treatments and may have been recommended for home use. These include body, skincare and cosmetics. There is also a range of swimwear available. Products are available for purchase either at the time of your visit or by mail order with free postage and packing. For that special occasion we will gift-wrap your purchases for you. Your attention is drawn to the terms of booking, health notes and other conditions on page 12. 1

3 2 Gift Vouchers make the ideal present and are available for Dreams, The Eastwell 9 Golf Course and Eastwell Manor.

4 DAY PACKAGES All day packages include a light continental breakfast on arrival, use of spa facilities, private changing rooms and individual lockers. Slippers are provided along with complimentary use of towels and gowns for the day. You will also receive a complimentary gift to take away. The comprehensive range of facilities includes: 2 20 metre heated swimming pools (indoor and outdoor), hydro pool with lateral suspension air beds, cascading water curtain, whirlpool spa, sauna cabin, mosaic tiled steam room with fibre optic lighting, jacuzzi, ice fountain with crushed ice for cooling-off between spa treatments and full use of our Technogym gymnasium. A two course lunch is included from our Pavilion Restaurant. Complimentary tea, coffee and chilled water will be available throughout your stay in our Silks Lounge which is also available for quiet relaxation. Classic Day Dreams Pick-Me-Up Facial (40 mins) Back Massage (25 mins) Jessana Manicure or a Zen Spa Pedicure (up to 55 mins) Classic Plus Day Dreams Prescriptive Facial (55 mins) Full Body Massage (55 mins) Jessana Deluxe Manicure or a Zen Spa Deluxe Pedicure (up to 1 hr 10 mins) Clarins Deluxe Pamper Day Clarins Triactive Facial Clarins Body Redefining Treatment Jessana Manicure or a Zen Spa Pedicure Guinot Aromatic Pamper Day Guinot Aromatic Facial Guinot Aromatic Body Douceur Jessana Deluxe Manicure or a Zen Spa Deluxe Pedicure Relax Pamper Day Lava Shell Full Body Relax Massage Dry Floatation Therapy Jessana Deluxe Manicure or a Zen Spa Deluxe Pedicure Mother-to-Be Day Dreams Pick-Me-Up Facial Leg and Foot Refresher with Nail Shape and Paint for Toes Jessana Manicure Young Beauty Day (For 16 to 23 year olds) Clarins Daily Energiser Facial Nail Shape and Paint for Fingers Minx for Toes Men s Stress Buster Day Dreams Prescriptive Facial Full Body Massage Dry Floatation Therapy Executive Hand and Nail Treatment or an Executive Foot Care Treatment Pick and Mix Choose treatments to the minimum value of and you are then entitled to the use of all the facilities and benefits as any other Pamper Day. Spa Day Use of all the spa facilities and a two course lunch (all treatments extra). Spa Day Plus One Use of all the spa facilities and a two course lunch plus one selected treatment (see list below). 3 Spa Day Plus Two Use of all the spa facilities and a two course lunch plus two selected treatments (see list below). Spa Day +9 (Golf The Eastwell 9 ) Full use of the extensive spa facilities, unlimited golf and a two course lunch. (Players must provide their own clubs. Dress code in operation.) Twilight Pamper Evenings The following packages are available every Thursday and Friday from 4pm and include hot drinks and cookies on arrival and a two course supper. Twilight Pamper Evening Use of all the spa facilities from 4 p.m. and a two course supper. Twilight Pamper Evening Plus One Use of all the spa facilities from 4 p.m. and a two course supper plus one selected treatment (see list below). Twilight Pamper Evening Plus Two Use of all the spa facilities from 4 p.m. and a two course supper plus two selected treatments (see list below). Treatment List for the above Spa and Twilight Pampers Dreams Pick-Me-Up Facial; Back Massage; Head, Neck and Shoulder Massage; Dry Floatation Therapy; Full Body Scrub; Nail Shape and Paint for Fingers or Toes; St. Tropez Spray Tan; Rose Leg and Foot Refresher; Le Remedi Hand Treatment.

5 RESIDENTIAL PACKAGES MINI SPA BREAK OR GOLF AND SPA BREAK (one night) Treat yourself or a loved one to a relaxing break at Eastwell Manor. Stay in one of the luxury Mews Cottages and enjoy a superb Table d Hôte dinner in the award winning Manor Restaurant. Full English breakfast is included in these offers. Then experience one of the finest leisure and beauty spas in England. Full use of all the facilities is included. The Mini Spa Break includes treatments in Dreams a Back or Head, Neck and Shoulder Massage, a Dry Floatation Therapy and either a Jessana Manicure or Zen Spa Pedicure. The Golf and Spa Break includes two rounds of nine holes on the Eastwell 9 Golf Course and a relaxing Dry Floatation Therapy in Dreams. Both breaks are suitable for ladies and gentlemen and towels, gowns and slippers are provided. Prices per person based on two people sharing a twin or double en-suite bedroom (Friday and Saturday supplement per person) TOTAL RELAXATION SPA BREAK (two nights) Why not spend two days of total relaxation at Eastwell Manor. Unwind and de-stress in Dreams beauty salon with an Aromatherapy Associates Body Wrap with a Dry Floatation Therapy and a Head, Neck and Shoulder or a Back Massage. A Dreams Pick-Me-Up Facial completes your treatments leaving you feeling totally refreshed and relaxed and ready to face the world again. Full English breakfast is included on both days with a three course Table d Hôte dinner in the Manor Restaurant and an equivalent allowance for dinner in The Pavilion Restaurant on alternate evenings. Stay in either a standard double/twin room in the Manor or a double/twin room in one of our luxury Mews Cottages. Full use of the superb spa facilities is included. Prices per person based on two people sharing a twin or double en-suite bedroom (Friday and Saturday supplement per person) MID WEEK WONDER BREAK Stay one night in either a Standard Manor Bedroom or Mews Cottage Bedroom and enjoy a full English breakfast and use of the extensive spa facilities. Dinner is taken in the award winning Manor Restaurant and you will experience a relaxing treatment in Dreams beauty salon. Choose from a Dreams Pick-Me-Up Facial; Back Massage; Head, Neck and Shoulder Massage; Dry Floatation Therapy; Full Body Scrub; Nail Shape and Paint for Fingers or Toes; St. Tropez Spray Tan; Rose Leg and Foot Refresher; Le Remedi Hand Treatment. The break is suitable for ladies and gentlemen and towels, gowns and slippers are provided. Prices per person based on two people sharing a twin or double en-suite bedroom (available Tuesday, Wednesday or Thursday) Special rates available for groups of six or more. 4

6 BEAUTY TREATMENTS FACE DREAMS FACIALS Dreams Pick-Me-Up Facial 40 mins An introductory facial including a cleanse, tone and exfoliation, followed by a mask with moisturiser to finish. Dreams Prescriptive Facial 55 mins Using either Clarins or Guinot products this is a custommade facial to suit your skin which includes a cleanse, tone and exfoliation, relaxing massage and mask. CLARINS FACIALS Triactive Facials 1 hour 10 mins Six new highly personalised results-driven facial treatments. Your therapist will analyse your skin and choose the appropriate from the following: The Youth Activator The Lifting Line Smoother The Radiance Reviver The Moisture Replenisher The Skin Healer The Detox & Shine Stopper Daily Energiser Facial Up to 40 mins Introductory facial for teens to early twenties using Daily Energiser range. GUINOT FACIALS Aromatic Facial 55 mins A relaxing aromatherapy facial. Relax and unwind with a tension-reducing massage and a customised combination of plant extracts and essential oils to suit your skin s needs. This utterly relaxing aromatherapy facial balances the skin, softens fine lines, restores radiance, lifts your senses and instils an overall feeling of well-being. Beauté Neuve Double Peeling Facial 55 mins Single session Course of The peeling treatment removes dull skin cells, letting the glow of new cells shine through. The fruit acids remove dead cells and pure Vitamin C regenerates the elastic fibres, enhancing a natural glow and lightening the skin. One treatment will restore a radiant complexion, a course of 3 will reduce skin pigmentation marks, eliminating excess dead cells allowing the skin to breathe again. Cellular renewal is accelerated, revealing a more youthful and radiant complexion. Guinot recommends a course of three treatments taken over consecutive weeks. Liftosome 55 mins Rejuvenating/Lifting Treatment. A treatment dedicated to the firmness and youthfulness of the skin, due to the key active ingredient: Pro Collagen Concentrate as well as the modelling effect of the Thermolift Mask. It redefines the skin and tightens the features recreating the youthfulness and firmness of your face by diminishing the signs of ageing, restoring radiance and vitality. Hydradermie² (Double Ionisation) 1 hour 10 mins The Star Treatment. An exclusive, customised treatment using Galvanic and High Frequency. Double Ionisation penetrates the active ingredients deep into the skin for optimal results. Customised for each skin type with Rehydrating, Regenerating and Deep Cleansing effects. Hydradermie² Age Logic 1 hour 25 mins The Anti-Ageing Star Treatment. A deluxe anti-ageing Hydradermie 2 facial concentrating on the eyes, face and neck, including, exfoliation, Galvanic, High Frequency, massage and mask. 5

7 Hydradermie² Lift Treatments Non-Surgical Lifting Treatment using a stimulation current to give the facial muscles a workout. This specialised anti-ageing treatment gives immediate and long-lasting visible results that improve the skin s appearance, gives an immediate lift and overall boost in radiance. Hydradermie² Lift Express 25 mins Single session Course of High-Tech Lifting Treatment. Ideal for clients who want a quick treatment. It includes cleansing, exfoliation and muscle stimulation. Recommended as a course of six treatments, normally two per week. Hydradermie² Lift 55 mins Single session Course of The Immediate Lift Treatment. This treatment brings revolutionary youthfulness and renewed tone by stimulating the facial muscles and providing a massage that lifts the facial features. In the same way that body muscles are sculpted at a gym, this treatment adds a spectacular lift effect to your face after just a few sessions... without injections! In addition to treating and toning the skin Hydradermie² Lift smoothes facial features deep down through muscular exercise. As muscles are toned they take on new vitality and skin becomes amazingly smoother. From the very first session, your face will look younger. Recommended prior to a special occasion or as a maintenance treatment. Hydradermie² Lift Deluxe 1 hour 45 mins The Ultimate Anti-Ageing Facial. Hydradermie² Age Logic and Hydradermie² Lift Express. Hydradermie² Lift Yeux 40 mins Single session Course of The Lift Treatment for Eyes. To add new youth to your eye contour. The muscles around the eye will be exercised to tone the delicate eye area and add new firmness. From the end of the very first session, small wrinkles are erased, crow s feet are smoothed and eyes look younger. AROMATHERAPY ASSOCIATES FACIALS Renew Rose Radiance Facial 55 mins A luxurious relaxing facial using the finest, organically grown rose preparations from Aromatherapy Associates. Stress relieving techniques are used to release tension, to create an uplifting and pampering facial experience leaving your skin toned, delicately scented and radiant. Renew Rose Anti-Ageing Facial 1 hour 10 mins Specially designed for mature, dry and devitalised skins. Uses the age-old properties of Rose and Frankincense to smooth and revitalise skin texture, encouraging skin renewal. Includes hydrating and rejuvenating gel and mud masks interspersed with a relaxing yet firming facial and back massage that concentrates on the areas most affected by the ageing process.your skin is left conditioned and toned and your spirits uplifted. MAKE-UP Special Occasion Make-Up Up to 45 mins This is a professional application of make-up to suit any occasion. Great for nights out, parties, weddings and other special occasions. Using one-step cleanser, make-up is applied to suit you and whatever you may be wearing. Bridal Make-Up This includes a trial of up to 55 minutes in which your therapist will give you a consultation for colours and looks you want to achieve. On your big day the same therapist, if possible, using one-step cleanser will apply your make-up. Bridal Make-Up may be undertaken in a room, suite or cottage within Eastwell if required at an extra charge of TINTING To enhance the eyes and give a natural defined look to the lashes and/or brows. A patch test may be required if you have not had this treatment here before. Eyelash Tint Up to 15 mins Eyelash and Brow Tint Up to 25 mins Eyebrow Tint Up to 10 mins Eyebrow Shape Up to 15 mins

8 Ear Piercing Safe and sterile with a choice of studs Children must be over 7 years of age and accompanied by a parent or guardian if under 16. BODY Back Massage or Head, Neck and Shoulder Massage 25 mins A therapeutic massage to ease muscle tension and stress and to soothe aches and pains. Full Body Massage 55 mins A stress relieving therapeutic full Swedish body massage to ease muscle tension and soothe aches and pains. Aromatherapy Massage 55 mins A completely relaxing massage used as an effective remedy for stress. Your therapist selects oils to help to relax, re-energise or soothe aching muscles. De-Stress Muscle Release Aromatherapy Associates 55 mins A deep and meaningful all-over body massage treatment designed to work on stiff, tight and fatigued muscles and joints after sports or a day of physical stress and strain. Involves intensive deep tissue techniques to warm, manipulate and ease the body with stretching and drainage to release and disperse tension. Reflexology 45 mins A deep compression massage that works on the reflex zones of the foot which relate to different organs of the body. Stress and tension are soothed away resulting in a calming and rejuvenating effect on both mind and body. Indian Head Massage 25 mins Massage of upper back, shoulders, head, neck and face (with or without oils). This therapy helps to create a sense of well-being and a tranquil state of relaxation. LAVA SHELLS Lava Shell Massage The heat from the self heating gel in the Lava Shells stimulates blood supply, improves cell renewal and elasticity resulting in healthier looking skin. It can also stimulate weakened pelvic floor muscles following pregnancy. Hot Lava Shell Full Body Relax Massage 55 mins An indulgent and truly pampering relaxation full body treatment using the natural benefits of heated Tiger Clam shells to transport you to the warm beaches of the Tropics. Hot Lava Shell Back Massage 25 mins For an intensive back, neck and shoulder treatment this deep tissue massage uses heated Lava Shells to achieve a firm deep pressure and treat deep rooted muscle problems. Hot Lava Shell Tummy Treatment 20 mins The natural colonic, ideal for anyone suffering from IBS and bloating. This treatment uses heated Lava Shells to massage the abdominal area and improve functioning of the digestive system leaving you feeling comfortable, rejuvenated and with a flatter tummy which lasts for days. MOTHER-TO-BE The Real Nurturing Experience for the Mother-to-Be Aromatherapy Associates 55 mins Rest at leisure as your body is soothed and your skin is pampered with the nourishing properties of rose oil. Inclusive of a complete scalp, face and lower leg massage, this treatment is designed to answer the developing needs of mother and baby and to give you the nurturing experience you both deserve. See also Rose Leg and Foot Refresher on page 10 and Aromatic Body Douceur on page 8. 7

9 SPECIALISED OR SLIMMING BODY TREATMENTS G5 Massage 25 mins Single session Course of A classic tried and tested anti-cellulite treatment. An invigorating gyratory massage that stimulates circulation and helps to tone and firm muscle tissue. Ultratone 55 mins Single session Course of Concentrated inch loss, body toning treatment using bio-electrical muscle stimulation to reshape, reduce and rejuvenate. Programmes include: 1. Gentle muscle toning and lymphatic drainage. 2. Slimming and cellulite reduction. 3. Post natal, posture and pelvic floor stimulation. 4. Muscle building, full body workout. For a visible difference, a course of 10 treatments is recommended. Body Redefining Treatment (ladies only) Clarins 1 hour 10 mins A pleasurable way to get into shape. This intensive body toning treatment will help boost the circulation and lymphatic flow to give a healthier and more refined figure. Detoxifies and eliminates excess fluid. Improves blood circulation and stimulates the lymphatic system. Body appears svelte and refined. Aromatic Body Minceur Guinot 1 hour 10 mins This slimming treatment uses an anti-cellulite sculpting massage with detoxing essential oils and a clay mask to drain toxins and firm the skin. EXFOLIATING AND CLEANSING BODY TREATMENTS Full Body Scrub 25 mins An all-over body exfoliation to leave the skin feeling deep cleansed and radiant. Gentle Skin Smoother (ladies only) Clarins 45 mins A luxurious treatment using an advanced body scrub enriched with fruit enzymes. It will condition and polish the skin removing superfluous skin cells and impurities. Boosts circulation, stimulates cell renewal, improves skin texture and promotes velvety smooth and radiant healthy skin. Can be used to step-up the activity of the Clarins Redefining Body Treatment or any other Luxury Body Treatment. Aromatic Body Douceur Guinot 1 hour 10 mins A complete body exfoliation with a sugar kiwi scrub followed by an energising massage with citrus essential oils. Pure relaxation to leave skin soft and smooth and the body de-stressed. Ideal for during pregnancy. Hydradermie² for the Back Guinot 55 mins Ideal deep cleansing treatment for clearing blocked pores and improving skin texture. This special back treatment purifies and re-hydrates the skin. BODY WRAPS AROMATHERAPY ASSOCIATES De-Stressing Soother Wrap 55 mins Enter the total chill-out zone... where you feel a thousand miles away from the pressure and confusion of everyday life as frankincense carries you off into deep, meditative relaxation. Give yourself a moment s peace. Citrus Detox Reviver Wrap 55 mins Feel cleansed inside and out with this powerful treatment. An all-over body exfoliation to smooth and refine the skin, focussing on foot reflex points to encourage the release and elimination of unwanted toxins. Rose Hydrating Cocoon Wrap 55 mins Indulge in this nourishing and thoroughly moisturising treatment. Rich oils and creams with damask rose are layered into freshly exfoliated skin leaving it glowing, silky soft and revitalised. All of the above wraps can be undertaken on the Dry Floatation Bed for an additional charge of

10 Universal Contour Wrap Classic Pro 2 hours Single session Course of A scientifically proven inch loss treatment from Universal Contour Wrap that guarantees you will lose at least 6 inches in just 2 hours, guaranteed to stay off for at least 30 days so you can be confident of looking great long after leaving the salon. The following Mini Treatments can be undertaken during the time of the Universal Contour Wrap by your therapist for an additional charge of for each treatment: Eyelash and Brow Tint, Head Massage, Mini Facial, Hand Massage, Foot Massage DRY FLOATATION THERAPIES It is recognised that this relaxation treatment is equivalent to up to 4 hours sleep. Dry Floatation Bed 30 mins A complete floating experience without getting wet! Just float on your own and completely relax, lying cocooned on the warm buoyancy of the special bed. Aromatherapy Associates Body Wrap utilising Dry Floatation Bed 55 mins Dry floatation therapy with the added benefit of a therapeutic wrap using Aromatherapy Associates products. TANNING Clarins Self Tanning Treatment 45 mins An invigorating all-over exfoliation and generous application of Clarins self tanning gel gives a natural bronzed look at any time of the year. St. Tropez Original Treatment 55 mins Full Body mins Half Body (upper or lower) A luxurious pampering which delivers exceptionally smooth rich, bronze results. The treatment begins with a full body exfoliation to prepare the skin for tanning, then Bronzing lotion is applied to the entire body before buffing to finish. St. Tropez Ultimate Spray Tan Up to 30 mins Legs only This is the in-salon spray tanning system. Your body is sprayed with fine atomised St. Tropez mist. A golden tan that lasts for days. Double-Dip Achieve a deeper tan by having a second spray within 24 to 48 hours. We recommend that clients exfoliate prior to this treatment. Please have loose dark clothing to wear after any tanning treatments. HANDS AND FEET Using the Jessana luxury range of products from Jessica. Nail Shape and Paint (Hands or Feet) Up to 30 mins Jessana Manicure Up to 55 mins The complete Jessana Manicure. A treatment manicure which analyses and treats each nail for its specific nail type. The hands are exfoliated, cuticles are cared for with oils and creams, the nail shape is perfected and treatment, basecoats and colour are applied. Jessana Deluxe Manicure Up to 1 hour 10 mins The complete Jessana Manicure using thermal heated mittens for deeper penetration of oils and creams softening cuticles, improving circulation and soothing stiff joints. French Manicure 5.00 supplement Le Remedi Hand Treatment 30 mins A luxury hand treatment incorporating Hand Cleanse, Hand Silk Exfoliate, Hand Restructure Masque and Hand Renew Liposomes. Hands will feel softer, smoother and firmer and look more attractive. Ideal for those who already have nail extensions and who do not require a manicure. (Also suitable for gentlemen.) 9

11 Zen Spa Pedicure Up to 55 mins On our new massage chairs this is a luxury treatment resulting in softer, smoother legs and feet and incorporates a spa soak, cuticle work, foot masque and a relaxing foot and leg massage, nails are shaped and basecoats and colour are applied. Zen Spa Deluxe Pedicure Up to 1 hour 10 mins A Zen Spa Pedicure using thermal heated booties for deeper penetration of products for softening cuticles, improving circulation and soothing stiff joints. French Pedicure Finish 5.00 supplement Please note that whilst manicured nails may feel touch dry after approximately an hour more time should be allowed for them to become more resilient. We suggest you bring your own flip flops. We are unable to undertake foot treatments for any client who is currently suffering from any viral foot infection or who has verrucas. GELeration With the health of the natural nail in mind, GELeration s gel formula delivers a long lasting, flawless finish that s dry in seconds and protects the natural nail. GELeration is available in the most popular colours from the Jessica range. GELeration Nail, Shape and Paint Up to 40 mins Nails are filed, shaped and finished with Jessica GELeration nail polish. GELeration Manicure Up to 55 mins Includes hand exfoliation, massage, cuticle care, nail shape and finished with Jessica GELeration gel polish. GELeration Deluxe Manicure Up to 1 hour 25 mins Includes the benefits of the luxurious Le Remedi Hand Treatment. Your hands will be smoother, silkier and firmer. Cuticles will be cared for, nails will be shaped and finished with Jessica GELeration gel polish. Removal of Existing Gels Up to 30 mins Minx Large choice of designs for toe nails no drying time required, lasts a month or more. Exciting choice available. Saucy and fun for parties. Executive Hand and Nail Treatment for Men Up to 40 mins Le Remedi Hand Treatment Programme to condition and smooth hands. Nails are perfectly shaped. Cuticles are conditioned and gently pushed back. Executive Foot Care for Men Up to 45 mins Toe nails are perfectly shaped. Cuticles are conditioned and gently pushed back and a foot massage given. A luxurious foot treatment with oils and creams to prevent a build-up of hard skin and calluses. Rose Leg and Foot Refresher 25 mins Ease away the physical stresses and strains on your legs and feet. A soothing treatment to lower legs, ankles and feet encouraging effective circulation and elimination in the areas needing it most, leaving legs feeling lighter and refreshed. EPILATION Electrolysis The most effective treatment for the permanent removal of unwanted hair. A course of treatment is recommended. 15 mins Single session Course of mins Single session Waxing Ladies Lip/Chin or Eyebrows Full Leg and Bikini Lip and Chin Arms Underarm or Bikini Brazilian Half Leg Hollywood Full Leg Other waxing combinations are available. Gentlemen Full Back or Chest From Full Arms

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13 NOTES Bookings and Payment Policy It is advisable to pre-book all treatments and packages. Full pre-payment is required for all bookings which includes all Pamper Days and all single treatments. These pre-payments are non-refundable. Please be advised that our cancellation policy is that appointments may be cancelled and re-booked (subject to availability) up to two working days prior to the first appointment for all therapies and treatments and up to seven working days for all Pamper Days and/or Pamper Packages. Pre-payment will be forfeited for any cancellation or no shows occurring within these time constraints. All major credit cards are accepted. Facilities Changing rooms with individual lockers are provided for the convenience of all guests. Gowns are not supplied for one-off treatments. Health Note We would like to point out to pregnant ladies that some therapies may be unsuitable. Other clients who are postoperative may also find that some therapies are unsuitable. Please discuss these matters at the time of making your reservation and if you are in any doubt please discuss with your medical practitioner. Guests are requested to advise their therapist if they have any medical condition that has not been noted on their consultation sheet. We regret that no refunds can be made and because of the specialist nature of various treatments it may not be practicable to offer any reasonable alternative. Health & Safety Regulations Please note apart from treatments for minors, only one client may be in a treatment room at any one time. Clients are politely reminded that there may be occasions where the nature of the treatment or therapy may necessitate disrobing, showering and/or changing taking place during the allotted treatment times. Please be prompt for your appointment otherwise it may not be possible to complete the therapy due to therapists and treatment rooms being committed to other guests. Refunds We regret that no cash refunds will be given on any treatments, sales or vouchers. Lost vouchers cannot be replaced. We cannot and do not take any responsibility for loss, damage or injury to either yourself or your belongings within the premises and/or grounds of Eastwell Manor. Details are correct at time of going to print and the Management reserves the right to alter or amend any of the treatments, packages, details or prices without prior notice. 12

14 Eastwell Manor, Boughton Lees, Ashford, Kent TN25 4HR The Manor: Tel: Fax: The Pavilion: Tel: Fax: Dreams: Tel: Fax: