Trupointe Cooperative On Line Payment by Credit Card Procedure for Customers Original Date: 10/19/12 Revised Date: 11/18/13

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1 Log onto Website Click on My Account Login Click on Make A Payment You can choose to either Register or Pay Without Registering To Pay Without Registering, skip to Page 4 Page 1 of 6

2 When Registering the following screen appears: All fields are required except those identified as Optional. Click on Submit Once you have registered you can enter your User ID and your Password Click on Log In to advance to the following screen Page 2 of 6

3 Enter Trupointe Customer Number Enter the Name on the Trupointe Account Click on the Arrow on the Payment For, and choose one of the following from the list: Energy Budget or Flat Amount or Invoice Specific or Month End Balance If you select Invoice Specific, you must enter the invoice number or numbers you are paying Choose either a one time payment or a recurring payment Enter Payment Amount Either choose Pay now or Pay on a future date Select the correct payment method: Credit/Debit Card Enter your address Click on Continue and the screen expands to include the following Credit/Debit Card Payment Method screen will be charged on all Credit Card Payments. Enter your Credit Card Number and Expiration Date Enter the security code on the back of your card Select either Use my profile information or Use a different address and enter a new address You can mark to save this account if you want to be able to use this information for a future payment Enter your address (You can mark to save the address to eliminate future re-entry.) Click on Continue and the following screen will appear Page 3 of 6

4 will be charged on all Credit Card Payments Click on Confirm A confirmation will then appear. We suggest printing this page for your records. Click on Exit You will receive an for Payment Confirmation from Trupointe Online Payment To Pay By Credit/Debit Card Without Registering: Click on Pay Without Registering Page 4 of 6

5 Enter Trupointe Customer Number Enter the Name on the Trupointe Account Click on the Arrow on the Payment For, and choose one of the following from the list: Energy Budget or Flat Amount or Invoice Specific or Month End Balance If you select Invoice Specific, you must enter the invoice number or numbers you are paying Choose either a one time payment or a recurring payment Enter Payment Amount Either choose Pay now or Pay on a future date Enter your contact information (All fields are required except those identified as Optional.) Select the correct payment method: Credit/Debit Card Click on Continue and the screen expands to include the following Credit/Debit Card Payment Method screen Page 5 of 6

6 will be charged on all Credit Card Payments Enter your Credit Card Number and Expiration Date Enter the security code on the back of your card Select either Use my contact information address or Use a different address and enter a new address Click on Continue and the following screen will appear will be charged on all Credit Card Payments Click on Confirm A confirmation will then appear. We suggest printing this page for your records. Click on Exit You will receive an for Payment Confirmation from Trupointe Online Payment Page 6 of 6

Trupointe Cooperative On Line Payment by Checking or Savings Account Procedure for Original Date: 10/19/12 Customers Revised Date: 11/18/13

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