Analytics and Multichannel Fulfillment Top Supply Chain Innovations

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Analytics and Multichannel Fulfillment Top Supply Chain Innovations"

Transcription

1 Analytics and multichannel fulfillment are top priorities for supply- chain executives, but talent shortage and a focus on cost reduction are inhibiting growth for some, says a new report on innovations that drive supply chains. In the 2014 MHI Annual Industry Report, MHI and Deloitte surveyed over 450 executives from large and small businesses in numerous sectors to assess their views on innovations like supply- chain analytics, mobile supply chains, additive manufacturing technologies (also known as 3- D printing), supply- chain sustainability and multichannel fulfillment. Supply- Chain Analytics At the top of the priority list for executives is analytics, with about 80 percent of respondents stating that this is at least moderately important for their companies, and 85 percent planning on continued investment over the next three years. The right data can provide important businesses insight on how they can gain a competitive advantage, by showing where performance is lacking and suggesting where operations can be improved, in real- time. The growth rate for analytics adoption can be attributed to the fact that the technological ability to obtain and analyze data is simply getting better with time. Supply chain professionals now have access to a larger volume of important statistics and better tools for interpreting the information. In addition, storing the data is much less expensive than it used to be, and the processing power of hardware resources is faster.

2 Despite the heavy interest in supply- chain analytics, less than 50 percent of respondents have proper strategies in place for determining and measuring key performance indicators, and many don t have high- quality data to analyze. In order to overcome this obstacle, MHI recommends that executives first determine which areas of the supply chain can benefit from analytics, then decide which metrics are necessary to make improvements and which tools are required to obtain that data. Key Takeaway: With high volumes of data available to show strengths and weaknesses, virtually every aspect of the supply chain can be optimized and help companies gain competitive advantage. Multichannel Fulfillment The number- two priority innovation is in multichannel fulfillment, a result of the increased demand from consumers for a seamless purchasing experience. About 90 percent of respondents in the Retail sector plan for continued investment in this area in order to improve the back- end fulfillment process. Optimizing speed and responsiveness, and creating better inventory visibility (with companies that manage multiple fulfillment centers, the ultimate goal is to operate as a single unit ) are important components of this priority. What seems clear for the industry is the need for omnichannel operations, in which the distribution center can provide same- day and next- day service alongside ordinary replenishment and other operations, said Kevin Gue, editor- in- chief of the U.S. Roadmap for Material Handling & Logistics. Order- to- ship response times will be the new metric for distribution center design and operations. What stands in the way, however, is the integration of new technology, a difficult task with old systems that becomes even more problematic with the heightened focus on cost reduction. In fact, controlling costs is a major priority for over 70 percent of respondents, which in turn may be limiting growth and competitive advantage. According to the report, while many companies are making investments in supply- chain innovations, due to pressure on controlling costs, the investments are just enough to stay afloat and do not contribute to long- term performance and competitiveness. MHI recommends companies should take a holistic approach to supply- chain innovations, treating them as integral parts of a comprehensive program, rather than focusing on the ROI of individual initiatives. This is truly a case where the whole is greater than the sum of its parts.

3 Key Takeaway: Supply chains should have a goal of synchronizing operations at multiple fulfillment centers, but focus on cost reduction inhibits many supply chains from meeting consumer demand for fast and seamless service. Sustainability

4

5 Sustainability is another innovation put on the back burner due to cost- reduction barriers. While about 80 percent view sustainability as important, a similar amount of respondents said that it is a low priority because of gaps in capability and inability to measure ROI. MHI suggests that despite its low priority, companies should pursue investment because these types of initiatives (i.e. renewable energy sources, fuel- efficient vehicles, or redesigned packaging) reduce waste and have a very direct tie to cost savings. In our experience, the tangible cost savings and operational efficiencies resulting from sustainability initiatives are in and of themselves generally more than sufficient to justify the investment, the report states. Additionally, sustainability is as much about increasing the value of their overall brand. Key Takeaway: Sustainability initiatives prove helpful with long- term cost reduction for supply chains (and creates positive associations with the brand), but are not implemented due to short- term focus on controlling costs. Mobile and Machine- to- Machine (M2M) Technology

6 Gaps in capability are a major barrier for many companies when it comes to implementing innovations, including mobile and machine- to- machine (M2M) technologies. Approximately 70 percent of respondents claim that these gaps are holding them back from embracing this technology, with the highest being in the Warehouse Operations, Inventory Management and Transportation sectors. The main issue is their existing infrastructure, which will need to be overhauled in order to properly integrate new mobile applications with end- to- end solutions. Supply chains in these sectors have created training programs, and about a fifth of them plan on hiring mobile- savvy talent.

7 Key Takeaway: Most supply chains are held back from employing new time- and money- saving mobility technology due to lack of training and trouble integrating with current infrastructure. Talent Shortage Talent shortage is a major issue in supply chains that is expected to progress as the field grows. The report notes that there will be 1.4 million additional supply- chain jobs by Why are supply chains having such a hard time finding the right kind of people? Technology is swiftly changing, and the differences between younger and older workers are stark. While younger staff may be more tech- savvy and able to adapt more quickly than older staff, the latter has the knowledge and experience that the younger set lacks. Taking this disparity into consideration, MHI recommends taking a team approach to talent, mixing and matching professionals with various required strengths rather than delaying innovation in a futile search for the perfect person. To begin, executives should look three to five years ahead for the organization (accounting for pace of innovation and attrition ) and assess capability gaps and the skills required to close them before seeking out new talent. Key Takeaway: Older employees and younger staff have a mix of knowledge, experience and ability to understand new technology. They make up for what each other lacks, thus executives should assess their talent as a team and hire based upon gaps in the team s capability. Additive Manufacturing Technology (3- D Printing) While sustainability and M2M technology are high- interest innovations that must be low priority due to cost and talent, additive manufacturing technology (3- D printing) is low priority simply because most executives agree that it is not strategically important. Although it has very useful applications in medical and dental sectors, only about 5 percent of respondents see 3- D printing as very important. Despite its sustainable qualities (3- D printing helps reduce waste by manufacturing items to order rather than having the possibility of over- producing products), the study shows that only 16 percent of respondents that could use the technology are enthusiastic about the innovation. However, MHI encourages companies to monitor the growth of this technology and prepare to invest when the technology matures and additional practical applications become available. Key Takeaway: 3- D printing is an interesting innovation, but executives are not yet sold on its necessity in the supply chain.

8 Conclusion The report makes it clear why analytics is the number- one concern for supply- chain executives it can be used to determine the value of each of the other innovations discussed in the report. We are now able to obtain a high volume of data about virtually every aspect of the supply chain, allowing executives to make informed decisions in real time about how they can optimize multichannel fulfillment, determine whether sustainability initiatives are helping to control costs, and discover how mobility can enhance supply- chain efficiency.

Understanding the Real Impact of Social Media Monitoring on the Value Chain

Understanding the Real Impact of Social Media Monitoring on the Value Chain March 2013 Understanding the Real Impact of Social Media Monitoring on the Value Chain More and more companies have turned to social media monitoring or social listening tools to find the critical insights

More information

Four distribution strategies for extending ERP to boost business performance

Four distribution strategies for extending ERP to boost business performance Infor ERP Four distribution strategies for extending ERP to boost business performance How to evaluate your best options to fit today s market pressures Table of contents Executive summary... 3 Distribution

More information

Key Trends In Logistics

Key Trends In Logistics Key Trends In Logistics By Gary Master Co-founder Agile Business Media LLC Publisher, DC Velocity Magazine & CSCMP s Supply Chain Quarterly Executive Producer, Move It! What do I want to Accomplish Today?

More information

Integrating Your ERP and MES to Improve Operations

Integrating Your ERP and MES to Improve Operations GE Intelligent Platforms Integrating Your ERP and MES to Improve Operations Advanced enterprise integration applications enable companies to leverage real-time information exchange between the business

More information

The Network Approach to Inventory Management

The Network Approach to Inventory Management The Network Approach to Inventory Management Getting Accurate Inventory Information Across the Entire Supply Chain Stream Creates Healthy Companies A GT Nexus White Paper The Inventory Challenge The problem

More information

Do More. Improving digital commerce by delivering the experience consumers expect.

Do More. Improving digital commerce by delivering the experience consumers expect. Do More Improving digital commerce by delivering the experience consumers expect. Skava White Paper CONTENT Consumer Engagement 1 Consumers Choose How to Interact With Retailers 2 What Does Omni-Channel

More information

BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP

BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP Building Omni-Channel Retail From The Back End Up 2 An average of 50% of retailers plan to increase their commitments to order management, e-commerce,

More information

Enabling HR service delivery

Enabling HR service delivery Enabling HR service delivery Cloud HR 9 10 HR shared services and Outsourcing Global privacy and Security 11 12 Social media 9 Cloud HR What do a carve out from a global medical device maker, a fast-growing

More information

Big Data s Big Step: Analytics Takes Center Stage

Big Data s Big Step: Analytics Takes Center Stage Big Data s Big Step: Analytics Takes Center Stage for Marketers in 2014 Executive Summary The implementation of big data in marketing is evolving, and Infogroup Targeting Solutions (ITS) is keeping its

More information

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility

4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility ebook 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility 4 Key Tools for Managing Shortened Customer Lead Times & Demand Volatility S U P P L Y C H A I N Content Introduction Tool

More information

Omni-channel: The Future of Retailing

Omni-channel: The Future of Retailing Omni-channel: The Future of Retailing Jessica Golombek 11/1/2013 Summary: In the world of retail many changes have impacted the way businesses operate. Retail can date all the way back to the days of general

More information

Designing an Automated, Omni-Channel Fulfillment Center: Key Considerations for Multi-Channel Retailers

Designing an Automated, Omni-Channel Fulfillment Center: Key Considerations for Multi-Channel Retailers Designing an Automated, Omni-Channel Fulfillment Center: Key Considerations for Multi-Channel Retailers INTRODUCTION U.S. e-commerce retail sales in 2013 were estimated to have exceeded $262 billion, marking

More information

HR AS A SERVICE: Driving Workforce Competitive Advantage. Drive Workforce Competitive Advantage with HR as a Service

HR AS A SERVICE: Driving Workforce Competitive Advantage. Drive Workforce Competitive Advantage with HR as a Service Drive Workforce Competitive Advantage with HR as a Service Drive Workforce Competitive Advantage with HR as a Service 1 Executive Overview What would the transformative impact be in your organization if

More information

Is Your Commerce System Aligned with the New Retail Realities?

Is Your Commerce System Aligned with the New Retail Realities? Is Your Commerce System Aligned with the New Retail Realities? The pace of retail is accelerating and your success depends on staying ahead of today s high-value digital leaders. Do you have the right

More information

Building a Business Case for Supply Chain Execution in the Cloud

Building a Business Case for Supply Chain Execution in the Cloud Building a Business Case for Supply Chain Execution in the Cloud Add Strategic Value to Your Business Getting your products to your customers is critical to business success. Yet often, supply chain execution,

More information

IBM Commerce by CrossView, Order Management Order management in the cloud. IBM Commerce by CrossView, Order Management 1

IBM Commerce by CrossView, Order Management Order management in the cloud. IBM Commerce by CrossView, Order Management 1 IBM Commerce by CrossView, Order Management Order management in the cloud IBM Commerce by CrossView, Order Management 1 IBM Commerce by CrossView, Order Management is a solution that delivers strategy,

More information

Business Process Services. White Paper. Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance

Business Process Services. White Paper. Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance Business Process Services White Paper Redesigning Retail Operations: A Digitally Connected Supply Chain for Accelerated Performance About the Author Swecha Rikhy Swecha Rikhy is a part of the Retail domain

More information

An RIS News Whitepaper

An RIS News Whitepaper An RIS News Whitepaper The Omnichannel PRODUCED BY There is abundant evidence that the shopper preference for buying online and picking up in a store has become part of mainstream retailing. It is a logical

More information

New Software Strategies for Omnichannel Order Fulfillment

New Software Strategies for Omnichannel Order Fulfillment New Software Strategies for Omnichannel Order Fulfillment Presented by: Sponsored by: Greg Cronin & Nyle Morris 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings

More information

To ERP or Not to ERP: It Isn't Even a Question

To ERP or Not to ERP: It Isn't Even a Question To ERP or Not to ERP: It Isn't Even a Question Enterprise Resource Planning (ERP) software is designed to be the system of record for operating and managing a business. Growing up out of the Manufacturing

More information

ERP vs. PLM: What s the Difference?

ERP vs. PLM: What s the Difference? ERP vs. PLM: What s the Difference? By JW Yates July 21, 2011 New York City, New York Business Management Systems 330 West 38th Street Suite 705 New York, NY 10018 (800) 266-4046 info@bmsystems.com www.bmsystems.com

More information

The 2013 Supply Chain Agenda

The 2013 Supply Chain Agenda The 2013 Supply Chain Agenda Time to go beyond the traditional supply chain optimization projects 5 th Edition Prepared and edited by: Erik Koperdraat Kris Dieteren Capgemini Consulting The Netherlands

More information

Italian Enterprises Adopt Big Data Solutions. Forrester Consulting

Italian Enterprises Adopt Big Data Solutions. Forrester Consulting Italian Enterprises Adopt Big Data Solutions Forrester Consulting About Forrester Consulting Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in

More information

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a seismic shift over the past few years. Long viewed as

More information

BRIDGING THE DIGITAL DISCONNECT:

BRIDGING THE DIGITAL DISCONNECT: BRIDGING THE DIGITAL DISCONNECT: HOW OUTSOURCING DIGITAL MARKETING CREATES A UNIFIED MARKETING STRATEGY In today s fragmented digital landscape, marketing executives must bridge the gap between instant,

More information

a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS

a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS a white paper presented by THE EFFECT OF DISCONNECT: THE OPERATIONAL CHALLENGES OF RUNNING AN ECOMMERCE BUSINESS Report highlights l Retailers need to move away from the disconnect of silos and rethink

More information

Retailers Discover New Ways to Drive Consistent Margins on Fuel Sales

Retailers Discover New Ways to Drive Consistent Margins on Fuel Sales Retailers Discover New Ways to Drive Consistent Margins on Fuel Sales Improving gasoline margins and throughput volumes remain top-of-mind for convenience store operators, high-volume retailers and grocers

More information

Optimize data management for. smarter banking and financial markets

Optimize data management for. smarter banking and financial markets Optimize data management for smarter banking and financial markets 2 Flexibility, transparency, quick response times: Are you ready for the new financial environment? 1 2 and profitability Meeting customer

More information

Unifying the Private Fleet with Purchased Transportation

Unifying the Private Fleet with Purchased Transportation Unifying the Private Fleet with Purchased Transportation Achieving Lower Costs and Higher Service via Dynamic, Omni-Mode Integration of Private Fleet with For Hire Operations Sponsored by: The Descartes

More information

Top 5 Reasons to Outsource MORE!

Top 5 Reasons to Outsource MORE! Top 5 Reasons to Outsource MORE! This report is available for download on Teleperformance s website. For more information about articles and white papers, go to: www.teleperformance.com Why Companies Are

More information

Supply Chain Now. JDA Software helps midsized companies increase profits and cash flow to fuel growth

Supply Chain Now. JDA Software helps midsized companies increase profits and cash flow to fuel growth Supply Chain Now A supply chain management solution that delivers accelerated ROI with reduced risk in as fast as four months. JDA Software helps midsized companies increase profits and cash flow to fuel

More information

Integrated Learning and Performance

Integrated Learning and Performance Integrated Learning and Performance EXECUTIVE SUMMARY In today s Age of Talent, Enterprise Learning and Talent Management have become key factors in organizations strategic competitiveness. The tight labor

More information

Automotive Engineering Change: The Key to Cost Reduction for Competitive Advantage

Automotive Engineering Change: The Key to Cost Reduction for Competitive Advantage Engineering Change: The Key to Cost Reduction for Competitive The automotive industry has seen significant change over the last couple of decades, but looking to the future, there will be even more significant

More information

A New Retail Paradigm: Solving Big Data to Enhance Real-Time Retailing. Sahir Anand VP & Research Group Director Retail Practice

A New Retail Paradigm: Solving Big Data to Enhance Real-Time Retailing. Sahir Anand VP & Research Group Director Retail Practice 1 A New Retail Paradigm: Solving Big Data to Enhance Real-Time Retailing Sahir Anand VP & Research Group Director Retail Practice 2 Analyst Bio Sahir Anand Vice-President & Research Group Director, Retail

More information

Consulting Performance, Rewards & Talent. Making Employee Engagement Happen: Best Practices from Best Employers

Consulting Performance, Rewards & Talent. Making Employee Engagement Happen: Best Practices from Best Employers Consulting Performance, Rewards & Talent Making Employee Engagement Happen: Best Practices from Best Employers The Challenge Companies across the globe are taking the initiative to administer and manage

More information

Oracle Supply Chain Analytics Inventory & Supplier Performance Demo Script

Oracle Supply Chain Analytics Inventory & Supplier Performance Demo Script Oracle Supply Chain Analytics Inventory & Supplier Performance Demo Script Last Updated: June 08, 2006 Oracle Systems, Inc. 1 Overview This demo illustrates how Oracle Supply Chain Analytics can provide

More information

Omni-Channel Fulfillment in a Changing Retail World

Omni-Channel Fulfillment in a Changing Retail World Omni-Channel Fulfillment in a Changing Retail World Presented by: Dave Lodwig Sponsored by: System Manager 2014 MHI Copyright claimed as to audiovisual works of seminar sessions and sound recordings of

More information

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC

Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies. Jeff Holmes Managing Director, Retail and Consumer PwC Retail 2020 Challenges: Collaborating for Growth through Supply Chain Efficiencies Jeff Holmes Managing Director, Retail and Consumer www.pwc.com Retail 2020: Redefining Supply Chain Collaboration to Drive

More information

Big Data Services From Hitachi Data Systems

Big Data Services From Hitachi Data Systems SOLUTION PROFILE Big Data Services From Hitachi Data Systems Create Strategy, Implement and Manage a Solution for Big Data for Your Organization Big Data Consulting Services and Big Data Transition Services

More information

Twelve Initiatives of World-Class Sales Organizations

Twelve Initiatives of World-Class Sales Organizations Twelve Initiatives of World-Class Sales Organizations If the economy were a season, we are looking at an early spring after a long, hard winter. There is still uncertainty that it is here to stay, but

More information

Foreword. info@sonata-software.com. www.sonata-software.com

Foreword. info@sonata-software.com. www.sonata-software.com Foreword Retail industry is currently going through a once-in-a-generation transformation, primarily driven by more evolved shoppers and technological innovations. This has resulted in a structural shift

More information

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce

Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce Overall Labor Effectiveness (OLE): Achieving a Highly Effective Workforce A sound measurement framework is something every manufacturer would like to have. Yet today, most measurement systems focus on

More information

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services Employee Engagement Drives Client Satisfaction and Employee Success in In professional services, business success is achieved through employee success. Organizations that prioritize top talent gain competitive

More information

Technology and Management Trends For Emerging HR Leaders 2015

Technology and Management Trends For Emerging HR Leaders 2015 Technology and Management Trends For Emerging HR Leaders 2015 The Human Resources landscape is changing at a rapid pace. The traditional HR role has evolved from that of a business function to that of

More information

SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD

SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD SEPTEMBER 2015 RETAIL ADVERTISING REPORT CARD MAKING THE GRADE IN AN OMNICHANNEL WORLD IS YOUR DIGITAL MARKETING MAKING THE GRADE? A 7% These days, everyone is an omnichannel consumer. We shop in stores,

More information

The Supply Chain Impact Survey Research Results Research Combining the Perspectives of Supply Chain Managers and Consumers on Supply Chain Challenges

The Supply Chain Impact Survey Research Results Research Combining the Perspectives of Supply Chain Managers and Consumers on Supply Chain Challenges The Supply Chain Impact Survey Research Results Research Combining the Perspectives of Supply Chain Managers and Consumers on Supply Chain Challenges November 2013 1 Research Methodology The Capgemini

More information

Choosing a Multi-Channel Order Management System: A Decision Brief by Monsoon Commerce

Choosing a Multi-Channel Order Management System: A Decision Brief by Monsoon Commerce Choosing a Multi-Channel Order Management System: A Decision Brief by Monsoon Commerce It is easy to put off important business decisions when they involve investing precious time, resources, and money.

More information

2014 Big Data in Retail Study

2014 Big Data in Retail Study 2014 Big Data in Retail Study MARCH 2014 Table of Contents Goals of the Study 3 Summary of Results 3 Study Participants 3 Retailers Biggest Obstacles to Success with Analytics 4 Retail Functions with the

More information

PRACTICAL BUSINESS INTELLIGENCE STRATEGIES:

PRACTICAL BUSINESS INTELLIGENCE STRATEGIES: PRACTICAL BUSINESS INTELLIGENCE STRATEGIES: Strong BI Foundations to Fuel Your Business Success. Companies that stand out from the crowd have learned the importance of leveraging information to make the

More information

On Your Mark, Get Set, Go! ebook

On Your Mark, Get Set, Go! ebook On Your Mark, Get Set, Go! ebook Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers to compete with

More information

RBTE: Big themes from Europe s biggest Retail show

RBTE: Big themes from Europe s biggest Retail show RBTE: Big themes from Europe s biggest Retail show The Pierhouse team joined thousands of visitors, retailers and exhibitors at the Retail Business Technology Expo in London to discuss the challenges and

More information

CFO s Perspective on Fast Data. Ralph Balestriere, EVP & CFO Red Wing Shoe Company

CFO s Perspective on Fast Data. Ralph Balestriere, EVP & CFO Red Wing Shoe Company CFO s Perspective on Fast Data Ralph Balestriere, EVP & CFO Red Wing Shoe Company Our Brands Company Profile Founded 1905 Red Wing, MN Revenue greater than $600 M 2,300 employees world-wide 3 USA Factories

More information

HR Technology Trends By Wilson Ten wilson@sandfil.com. SandFil International Right Talents, Right Results

HR Technology Trends By Wilson Ten wilson@sandfil.com. SandFil International Right Talents, Right Results HR Technology Trends By Wilson Ten wilson@sandfil.com TM Right Talents, Right Results What are the new challenges in HR? They Don t Understand We Can Deliver Deloitte's Aligned at the Top study says: "there

More information

2014 State of B2B Procurement Study:

2014 State of B2B Procurement Study: Accenture Interactive Point of View Series 2014 State of B2B Procurement Study: Uncovering the Shifting Landscape in B2B Commerce 2014 State of B2B Procurement Study: Uncovering the Shifting Landscape

More information

About ERP Software Whitepaper

About ERP Software Whitepaper About ERP Software Whitepaper Many people have heard the term ERP used in a conversation but don t fully understand what it means. This whitepaper will provide information about the processes and advantages

More information

What s Trending in Analytics for the Consumer Packaged Goods Industry?

What s Trending in Analytics for the Consumer Packaged Goods Industry? What s Trending in Analytics for the Consumer Packaged Goods Industry? The 2014 Accenture CPG Analytics European Survey Shows How Executives Are Using Analytics, and Where They Expect to Get the Most Value

More information

Guide. Omni-Channel Order Management

Guide. Omni-Channel Order Management Guide Omni-Channel Order Management Omni-Channel Order Management Guide 02 Omni-Channel Order Management Guide The retail industry is undergoing a phenomenal transformation. Technological advances and

More information

Predicting the future of predictive analytics. December 2013

Predicting the future of predictive analytics. December 2013 Predicting the future of predictive analytics December 2013 Executive Summary Organizations are now exploring the possibilities of using historical data to exploit growth opportunities The proliferation

More information

Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER

Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER Cloud Operations: A New Model for Service Delivery VMWARE WHITE PAPER Table of Contents Introduction.... 3 About the Research.... 3 New Challenges, Old Models.... 4 The Traditional IT Service Delivery

More information

Transtream Plug & Play ecommerce Shipping

Transtream Plug & Play ecommerce Shipping WHITE PAPER 2015 Transtream Plug & Play ecommerce Shipping 1 Executive Summary Notwithstanding middleware vendors claims to the contrary, there is no getting around it: systems integration is hard. And

More information

Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack

Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack Overcoming Barriers to Cross-Channel Success: Optimizing the Marketing Technology Stack Signal Cross-Channel Marketing and Technology Survey September 2014 Page 3 Page 4 Page 5 Page 6 Page 15 Page 18 Page

More information

Using Mobile Solutions to Drive CONTENTS. Efficiency and Innovation in Manufacturing. Infuse mobility into all operations

Using Mobile Solutions to Drive CONTENTS. Efficiency and Innovation in Manufacturing. Infuse mobility into all operations Using Mobile Solutions to Drive Efficiency and Innovation in Manufacturing CONTENTS INFUSE MOBILITY INTO ALL OPERATIONS MANAGE INVENTORY THROUGHOUT THE SUPPLY CHAIN DRIVE EFFICIENCIES THROUGH M2M MOBILITY

More information

TABLE OF CONTENTS. 1 Introduction. 2 Top Findings. 3-4 Chapter 1: Who, What, Where & How Much

TABLE OF CONTENTS. 1 Introduction. 2 Top Findings. 3-4 Chapter 1: Who, What, Where & How Much LIGHTSPEED S ANNUAL INDEPENDENT RETAIL TECHNOLOGY ADOPTION REPORT 2016 TABLE OF CONTENTS 1 Introduction 2 Top Findings 3-4 Chapter 1: Who, What, Where & How Much 5 Chapter 2: Shifting Budget Priorities

More information

SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE

SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE SAP Supply Chain Management Elinor Castell Solution Owner Transportation, SAP SE 2014 SAP SE or an SAP affiliate company. All rights reserved. 1 SAP Extended Supply Chain Management Solution Strategy 2

More information

Owning the Talent Pipeline: How Unified Platforms are Helping Companies Acquire, Retain and Manage Talent

Owning the Talent Pipeline: How Unified Platforms are Helping Companies Acquire, Retain and Manage Talent Owning the Talent Pipeline: How Unified Platforms are Helping Companies Acquire, Retain and Manage Talent Josh Bersin and Katherine Jones Bersin by Deloitte Deloitte Consulting LLP 1 Agenda The Big Picture

More information

WHITE PAPER ERP+BPM = Process efficiency and agility

WHITE PAPER ERP+BPM = Process efficiency and agility WHITE PAPER ERP+BPM = Process efficiency and agility Executive summary Businesses are constantly striving to innovate and achieve cost efficiencies and agility at the same time. The two seemingly opposing

More information

Location Analytics for. Marketing A Knowledge Brief

Location Analytics for. Marketing A Knowledge Brief Location Analytics for Marketing A Knowledge Brief Improving Customer Insight and Intimacy with Location Analytics This use case details how Esri helps companies enhance the performance of marketing campaigns

More information

Turbocharge Your Email Marketing Through Better Transactional Messages

Turbocharge Your Email Marketing Through Better Transactional Messages Turbocharge Your Email Marketing Through Better Turbocharge Your Email Marketing Through Better How to Use Everyday Transactional Emails for Greater Customer Experiences and More Revenue $ option #3 option

More information

Sonata Managed Application Lifecycle Services

Sonata Managed Application Lifecycle Services Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing

More information

Global Retail & Consumer Goods CEO Survey: The Omni-Channel Fulfillment Imperative

Global Retail & Consumer Goods CEO Survey: The Omni-Channel Fulfillment Imperative Global Retail & Consumer Goods CEO Survey: The Omni-Channel Fulfillment Imperative PwC CEO survey finds rising confidence in revenue growth in 2015, but only 19% of top retailers say they can fulfill omni-channel

More information

Managing Talent in the Flat World

Managing Talent in the Flat World Managing Talent in the Flat World An Infosys Perspective As Practitioner & Consultant Nandish Patil Background In the globalized business environment, historical sources of advantage have diminished in

More information

Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified.

Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified. Asset management Your asset is your business. The more challenging the economy, the more valuable the asset becomes. Decisions are magnified. Risk is amplified. Data is about more than numbers. It tells

More information

State of Sales Technology and performance insights from over 2,300 global sales leaders. research

State of Sales Technology and performance insights from over 2,300 global sales leaders. research 2015 State of Sales Technology and performance insights from over 2,300 global sales leaders research About This Report 2 Salesforce Research surveyed more than 2,300 In this report, we define high-performing

More information

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud

Accenture Customer Engagement. A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on Adobe Marketing Cloud Accenture Customer Engagement A Comprehensive Digital Marketing Managed Service Built on the

More information

QlikView for supply chain

QlikView for supply chain QlikView for supply chain Consumer products qlik.com QlikView for the consumer products supply chain Political Increased regulatory and compliance pressures Political uncertainty Heightened environmental

More information

Understanding the impact of the connected revolution. Vodafone Power to you

Understanding the impact of the connected revolution. Vodafone Power to you Understanding the impact of the connected revolution Vodafone Power to you 02 Introduction With competitive pressures intensifying and the pace of innovation accelerating, recognising key trends, understanding

More information

Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight. by Praveen Shankar

Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight. by Praveen Shankar Wireless M2M in the Supply Chain Achieving High Performance through Dynamic, Real-Time Insight by Praveen Shankar Supply Chain Challenges Companies today do not have the luxury of relying on the tightly-integrated

More information

Powering Performance with Customer Intelligence. Are you ready to make Customer Intelligence your performance advantage to outpace the competition?

Powering Performance with Customer Intelligence. Are you ready to make Customer Intelligence your performance advantage to outpace the competition? Powering Performance with Customer Intelligence Are you ready to make Customer Intelligence your performance advantage to outpace the competition? Frequently Asked Questions (FAQs) PNT Marketing Services

More information

BUILDING THE SMART SUPPLY CHAIN

BUILDING THE SMART SUPPLY CHAIN BUILDING THE SMART SUPPLY CHAIN James Cooke +1-617-720-2000 jcooke@nucleusresearch.com About Nucleus Research A technology research firm specializing in valuebased research. >Founded in 2000, based in

More information

ERP Selection. Finding the Right Fit. October 2012 Nick Castellina, Peter Krensky

ERP Selection. Finding the Right Fit. October 2012 Nick Castellina, Peter Krensky ERP Selection Finding the Right Fit October 2012 Nick Castellina, Peter Krensky Finding a needle in a haystack is hard, but the task pales in comparison to finding a specific needle in a pile of needles.

More information

The Recruitment Quotient:

The Recruitment Quotient: ADP Research Institute The Recruitment Quotient: Raising Your Talent IQ Contents 3 Introduction 4 Candidates Expectations: Higher Than You Might Expect 5 Employment Brands, Social Media, and the Consumerization

More information

Best-in-Class Strategies for Selecting an ERP Solution in 2013. July 2013 Nick Castellina, Peter Krensky

Best-in-Class Strategies for Selecting an ERP Solution in 2013. July 2013 Nick Castellina, Peter Krensky Best-in-Class Strategies for Selecting an ERP Solution in 2013 July 2013 Nick Castellina, Peter Krensky Best-in-Class Strategies for Selecting an ERP Solution in 2013 Finding a needle in a haystack is

More information

1 IMPROVING ITEM MANAGEMENT

1 IMPROVING ITEM MANAGEMENT 1 IMPROVING ITEM MANAGEMENT TO WIN IN OMNICHANNEL INFINITE RETAIL POWER TM TABLE OF CONTENTS The Impact of Omnichannel... 2 Item Management Has Always Been Important... 3 Today s Digital Consumers Demand

More information

Empowering Your Sales Force. It s Not Just Automation. It s Personal.

Empowering Your Sales Force. It s Not Just Automation. It s Personal. Empowering Your Sales Force It s Not Just Automation. It s Personal. 2 Empowering Your Sales Force: It s Not Just Automation. It s Personal. Empowering Your Sales Force It s Not Just Automation. It s Personal.

More information

Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into new markets through the indirect sales channel?

Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into new markets through the indirect sales channel? 1 Spring, 2012 Increase Revenues with Channel Sales Management www.channelinsight.com EXECUTIVE SUMMARY Why is it so difficult to grow revenue, identify emerging customers and partners, and expand into

More information

MOBILE MOBILE WAREHOUSE OPERATIONS MOBILE WAREHOUSE OPERATIONS OVERVIEW MOBILE SALES MANAGEMENT MOBILE FIELD SERVICE

MOBILE MOBILE WAREHOUSE OPERATIONS MOBILE WAREHOUSE OPERATIONS OVERVIEW MOBILE SALES MANAGEMENT MOBILE FIELD SERVICE WAREHOUSE OPERATIONS FIELD SERVICE SALES MANAGEMENT WAREHOUSE OPERATIONS SALES MANAGEMENT FIELD SERVICE OVERVIEW 2Mobile Warehouse Operations Key Benefits Get up and running rapidly Accurate and timely

More information

Supply Chain Management Tips and Best Practices

Supply Chain Management Tips and Best Practices Supply Chain Management Tips and Best Practices According to Aberdeen Group, as companies seek to contain or cut supply chain management (SCM) costs, they are prioritizing increasing supply chain visibility,

More information

Managing Growth in an Omni-Channel World

Managing Growth in an Omni-Channel World Managing Growth in an Omni-Channel World October 15, 2015 Marc Kalman Breaking the Mold of Outdated ERPs 1 What We Will Cover What is Omni-Channel? Market Challenges Save the Sale Turning to the Supply

More information

When IT Service Management isn t What it Could Be: The Importance of Kaizen in ITSM

When IT Service Management isn t What it Could Be: The Importance of Kaizen in ITSM SERVICE MANAGEMENT When IT Service Management isn t What it Could Be: The Importance of Kaizen in ITSM White Paper 2 Table of Contents What Are the Telltale Signs That Your ITSM Solution is Outdated, Inefficient

More information

Lexmark Enterprise Software. Transforming customer engagement

Lexmark Enterprise Software. Transforming customer engagement Lexmark Enterprise Software Transforming customer engagement Customer relationships are the lifeblood of your business Whether you serve businesses, consumers, patients, students or citizens, the quality

More information

Look around any workplace and you see Information Technology (IT) assets. If you are working in an average office environment, you probably have a

Look around any workplace and you see Information Technology (IT) assets. If you are working in an average office environment, you probably have a 1 Look around any workplace and you see Information Technology (IT) assets. If you are working in an average office environment, you probably have a computer monitor with a CPU at your desk along with

More information

SPORTING GOOD RETAILERS ebook

SPORTING GOOD RETAILERS ebook SPORTING GOOD RETAILERS ebook On Your Mark, Get Set, Go! Order Management Best Practices for Sporting Goods Retailers Technology levels the playing field to allow small to medium-sized sporting goods retailers

More information

Introducing PlayFab. The Complete Game Operations Platform. October 28, 2014

Introducing PlayFab. The Complete Game Operations Platform. October 28, 2014 Introducing PlayFab The Complete Game Operations Platform October 28, 2014 The future belongs to live games and live games require a game operations platform with backend services and tools Offers and

More information

Experience Is Everything

Experience Is Everything RETAIL PLAYBOOK Experience Is Everything 3 Critical Ways to Boost Customer Satisfaction in an Omnichannel World Retail m 8.8% ore than two decades after the first secure online purchase, the bricks-to-clicks

More information

WHITE PAPER. The five pillars of building a business case for analytics

WHITE PAPER. The five pillars of building a business case for analytics The five pillars of building a business case for analytics Today analytics has become the top priority for most enterprises as they strive to find avenues for revenue growth and operational efficiency.

More information

white paper Big Data for Small Business Why small to medium enterprises need to know about Big Data and how to manage it Sponsored by:

white paper Big Data for Small Business Why small to medium enterprises need to know about Big Data and how to manage it Sponsored by: white paper Big Data for Small Business Why small to medium enterprises need to know about Big Data and how to manage it Sponsored by: Big Data is the ability to collect information from diverse sources

More information

Blue: C= 77 M= 24 Y=19 K=0 Font: Avenir. Clockwork LCM Cloud. Technology Whitepaper

Blue: C= 77 M= 24 Y=19 K=0 Font: Avenir. Clockwork LCM Cloud. Technology Whitepaper Technology Whitepaper Clockwork Solutions, LLC. 1 (800) 994-1336 A Teakwood Capital Company Copyright 2013 TABLE OF CONTENTS Clockwork Solutions Bringing Cloud Technology to the World Clockwork Cloud Computing

More information

TURN YOUR COMPANY S GOALS INTO AN ACTIONABLE PLAN

TURN YOUR COMPANY S GOALS INTO AN ACTIONABLE PLAN TURN YOUR COMPANY S GOALS INTO AN ACTIONABLE PLAN MOTOROLA PROFESSIONAL SERVICES FOR RETAIL OPERATIONS THE CHALLENGE CONFLICTING NEEDS. CHANGING TECHNOLOGIES. COMPLEX SOLUTIONS. Whether you are a local

More information

Meeting the Multi-channel Distribution Challenge

Meeting the Multi-channel Distribution Challenge Meeting the Multi-channel Distribution Challenge July 2013 Sponsored by: Conducted by: On behalf of: Introduction Distribution is one of the fastest-changing processes in the world of logistics. With the

More information