Evidence, empowerment and the matrix: a skills portfolio for practitioners

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1 Umbrella Conference 2013 Evidence, empowerment and the matrix: a skills portfolio for practitioners David Parkes, Associate Director and University Librarian, Staffordshire University & Alison Pope, Learning and Information Services Manager, Information Services at Staffordshire University #UB13

2 evidence, empowerment Welcome and the matrix: a skills portfolio for practitioners Introduction 2-3 July 2013, The University of Manchester, Oxford Road, Manchester Umbrella 2013 Conference and Exhibition Author name Information Services July 3rd, 2013 David Parkes, Associate Director, Alison Pope and Kathleen Morgan, Learning and Information Services Managers

3 alternative licensing, augmented reality, cloud, crowd digital identity, epublishing, geolocation, information visualisation internet of things, learning analytics, paradata, location based services, MOOCs, apps, natural user interfaces, new scholarship, open badges, open content, personal learning environment semantic applications statistical machine translation, syndication, tablets, virtual assistants, visual data analysis, age of the screen, new literacies, big data

4 What do we need Librarians to be? How can we determine where we are? How we can capture, develop, deploy, sustain, unleash and showcase all the talents?

5 Facilitate project planning and support change management Exploit strengths and talents across the service Identify skills gaps Skills Map Provide a structured tool to support personal and professional development To enhance team development Help utilise range of skills across IS and across the Institution Succession planning New opportunities

6 Skills Areas of Activity roles, tasks, duties undertaken Core Knowledge needed to carry out those activities at the appropriate level Professional Values that someone performing these activities should embrace and exemplify Individual CPPD Continuing personal and professional development Team Building Service Capability breadth and depth of experience, level of influence, the frequency of the experience analysing, improving and changing, building capability, customer focused service leading. managing people and performance

7 Contributing to a better wheel? The Skills Framework for the Information Age (SFIA), SFIA enables employers of IT professionals to carry out a range of HR activities against a common framework of reference - including skill audit, planning future skill requirements, development programmes, standardisation of job titles and functions, and resource allocation. HEA UK Professional Standards Framework UK Professional Standards Framework (UKPSF) (PDF, 508 kb) for teaching and supporting learning The Professional Knowledge and Skills Base (PKSB) aims to reflect the breadth of the Library, Information and Knowledge profession Continuing Professional Development Framework

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10 Defining Skills

11 skills tree.. resources projection business case grants maintaining developing & applying training disseminating Ethics PDP Dissemination Industry/sector practice Reference interview question construction KPI & data online & livechat Customer care Understand Methods Course construction Pedagogy, outcomes, assessment, evaluation Innovation Financial Technology Engagement & Delivery Professional Awareness/CPD Enquiries & Services Delivery Learning & Teaching Performance Measurement KPI Monitoring Setting targets Achieving targets Reporting Project Policy/Legal Awareness Communication Liaison/Networking Resources Experience Communication Teamwork Planning WBS Business Case Copyright IP Rights Advice Process Written & oral Dissemination Meetings Feedback Marketing expert knowledge specialized subject develops and manage instruction and support assesses needs continually improves Each branch of the tree represents one of 10 distilled skill areas- each branch is then divided into further skills/competencies

12 Scoring Score 1: Learning & Teaching Skill Keywords 1 Basic understanding of learning and teaching support Understanding 2 Current awareness of learning and teaching approaches in an IS context. Ability to understand the range of approaches needed to engage in different types of learning environments. 3 Ability to create and deliver learning and teaching sessions supported by lesson plans, appropriate techniques, exercises and supporting material 4 To identify, promote and deliver a range of learning and teaching opportunities in a proactive way. To deliver to a wide audience using techniques informed by current pedagogical practice. Currency Engage Deliver, Create Documentation Proactive Promotion Deliver Pedagogy 5 Ability to innovatively deliver learning and teaching support Innovation

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15 staff record own perception of skill level discuss with peers share and adjust with line manager can demonstrate skill with evidence line manager and staff keep record and monitor progression line manager has map of all skill levels in team monitor, develop, deploy

16 CPD Pages SU Employment Details IS Skills Register Overview Skills Audit (Academic Skills Tutor (Study Skills) with Line Manager Record of Appraisals Courses / Conferences Attended Additional Information

17 How do we build and sustain?...

18 Academic Skills Librarian Facilitating Learning & Teaching Enquiry Services Resource & Information Technology Ethics & Values Communication, Liaison and Networking Project Financial Skills Performance

19 Academic Skills Tutor (Librarian & Information Consultant) Learning & Teaching Enquiry Services Resource & Information Technology Ethics & Values Communication, Liaison and Networking Project Financial Skills Performance

20 Information Landscape Librarian Learning & Teaching Enquiry Services Resource & Information Technology: engagement, delivery, innovation Ethics & Values Communication, Liaison and Networking Project Financial Skills Performance

21 Learning & teaching Resources Communication, Liaison & networking Enquiry & services delivery Technology: engagement & Financial Performance Measurement Project Professional awareness legal awareness Future...

22 evidence, empowerment Welcome and the matrix: a skills portfolio for practitioners Introduction 2-3 July 2013, The University of Manchester, Oxford Road, Manchester Umbrella 2013 Conference and Exhibition Author name Information Services July 3rd, 2013 David Parkes, Associate Director, Alison Pope and Kathleen Morgan, Learning and Information Services Managers

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