CHAPTER 2: USING THE CAMERA WITH THE APP

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1 TABLE OF CONTENTS OVERVIEW... 1 Front of your camera... 1 Back of your camera... 2 ACCESSORIES... 3 CHAPTER 1: Navigating the Mobile Application... 4 Device List: How to Use this Page... 4 My Messages: How to Use this Page... 5 About: How to Use this Page... 6 CHAPTER 2: USING THE CAMERA WITH THE APP... 7 Operating Your Camera Via Your Mobile Phone... 8 Icons and What They Do... 8 Icons and What They Do Continued... 9 CHAPTER 3: CHANGING THE CAMERA SETTINGS How to Get to the Settings Page Device Information WI-FI Setting User Setting Device Time Setting User Setting Alarm Setting Alarm Trigger Event FTP Setting Setting SD Card Setting ONVIF Setting DDNS Setting AP Parameter Setting Alias Setting Speech Language Setting Push Certification Update CHAPTER 4: CHANGING THE CAMERA SETTINGS Navigating the Main Menu Adding a Device to Your Device List Settings P a g e

2 OVERVIEW FRONT OF YOUR SECURITY CAMERA NIGHT VISION ROTATING ARMS IR SENSORS MANUAL FOCUS ADJUST (twist) CAMERA LENS 1 P a g e

3 OVERVIEW BACK OF YOUR SECURITY CAMERA 2 P a g e

4 ACCESSORIES The following accessories are included with your cyberview Camera cyberview camera (x1) Ethernet cord (x1) DC power adapter (x1) Mounting gear for wall or ceiling applications o Screws (x2) o Drywall anchor (x2) All necessary hardware for installation 3 P a g e

5 CHAPTER 1: Navigating the Mobile Application Navigating the App The photo on the left is the main page that will appear when you open up NetCam on your mobile phone You have four icons on the bottom: o Device List o My messages o Scene mode o About We will go into detail on each icon from left to right. DEVICE LIST: HOW TO USE THIS PAGE Device list will show every camera currently connected to your application o NOTE: if no cameras are connected, no camera will appear. ADDING A DEVICE: o To add a device to your device list page, click Add device which is at the top of the main page o Then you will need to: OPTION 1: enter the camera ID located on the bottom of your camera OPTION 2: click > SCAN the QR Code with your phone s camera and it will automatically enter in the information for your camera OPTION 3: click > LAN search which will search your connected WI-FI for devices available OPTION 4: click > Acoustically connect your phone to your camera (NOT AVAILABLE YET) o Then click DONE This symbol will search for devices. o NOTE: it will NOT find your device unless it has been added manually first This symbol will let you EDIT and DELETE devices that are connected o EDIT will let you enter Device name, type, ID, user name, password, etc. 4 P a g e

6 CHAPTER 1: Navigating the Mobile Application MY MESSAGES: HOW TO USE THIS PAGE Click on a connected camera o A list of every photo or video taken from your camera will appear NOTE: Each camera will have separate messages NOTE: You will not see any messages unless you have already taken photos or videos before going to this page example of messages SCENE MODE: HOW TO USE THIS PAGE NOT AVAILABLE AT THIS TIME 5 P a g e

7 CHAPTER 1: Navigating the Mobile Application ABOUT: HOW TO USE THIS PAGE System setting o Audio alarm setting Choose 3 different alarm settings o o o Play alarm prompt Turns on the alarm prompt which will alert you depending on your settings we will discuss later on (motion detection, noise, etc.) Enable repeat alarm sound Will continue to repeat the alarm until you shut it off and view the notification Show alarm prompt window Will show a window of the alarm going off YOUR CAMERA IMAGE o o Enable Alarm Vibration Will vibrate your phone when it gives you an alert Enable background push notification Alerts will occur even when the app is not open Alerts will show up when on a drop down on your phone if you re in another application 6 P a g e

8 CHAPTER 2: USING THE CAMERA WITH THE APP Back to the Device List page or the Main page In order to operate your camera, you must have already added your device to the application. See Chapter 1 for details on adding a camera Our example shows WIFICAM o WIFICAM is the name of the camera o On line means it is connected to the application o The gear icon is the camera settings NOTE: For more information on settings please go to Chapter P a g e

9 CHAPTER 2: USING THE CAMERA WITH THE APP OPERATING YOUR CAMERA VIA YOUR MOBILE PHONE: This is the main page when you click on your camera on the Device List page ICONS on the BOTTOM FROM LEFT TO RIGHT: Sound You can hear sound coming from your security camera location and you can output sound from your camera o Presents a microphone so you can speak into your phone and it will be output onto the camera o It will also output any sound the camera picks up onto your phone Snapshot o Take a snapshot or photo of exactly what your camera is pointed towards NOTE: It will be stored ON a micro SD card if you have one stored and it will be TEMPORARILY stored in your My Messages Menu Video o Take a video as long as your finger is holding down the button NOTE: It will be stored ON a micro SD card if you have one stored and it will be TEMPORARILY stored in your My Messages Menu Watch Mode o HD: Highest quality video feed possible Most memory required to store video or photos o Standard definition: An average quality video feed o Fluency: Lowest quality video feed Least memory requires to store video or photos Flag (Position Mode) o Preset position setting 16 open settings Move your camera into a position you desire Click one of the 16 buttons to SET that position to that number 8 P a g e

10 CHAPTER 2: USING THE CAMERA WITH THE APP o Preset position call 16 potential settings Click on one of your preset buttons from before and your camera will automatically move into the preset position you created Contrast o Set the contrast up or down Brightness o Set the brightness up or down Recover Mode o Resets your settings such as brightness or contrast back to DEFAULT settings IR Setting o Open Your camera will operate in IR mode (night vision mode) when the camera senses no light o Close Your camera will continue to operate normally even if it is covered or in the dark ICONS on the TOP FROM LEFT TO RIGHT: Moves your camera directly left or right as long as you hold onto the button Moves your camera directly up or down as long as you hold onto the button Mirrors the image over the y-axis Mirrors the image over the x-axis 9 P a g e

11 CHAPTER 3: CHANGING THE CAMERA SETTINGS Go back to > Device list page > click on the gear icon > On the next pages, we will go into each button to great detail 10 P a g e

12 Device Information: General overview of your security camera s information including: software version, MAC address, WI-FI connectivity, and device ID/name System Firmware Version o Hardware firmware version # Application Firmware Version o Firmware version # Device name o the name of your device Device ID o ID of your device (unique number) MAC Address o address is a unique 12-character identifier (e.g. 00:00:00:00:00:0X) WI-FI MAC WI-FI Status o Connected o Not Connected WI-FI Setting: This menu is important for connecting to WI-FI. It is very easy to use. Go to Manage WI -FI network > Connect to your WI-FI signal that appea rs below > enter in your password Device Status: o Tells you if you re connected to WI-FI o Security level of your connection (WPA, TKIP, AES, etc) o Current channel number (only adjust for advanced users) o Enter password for WI-FI network Manage WI-FI network: o Shows a list of available WI-FI networks below 11 P a g e

13 User Setting: Logging into the camera as administrator or operator. Administrators have full access to camera functionality and settings. Operators have limited access to the camera and its features Administrator Logon (Complete access to camera) o User Name o Password Operator Logon (Limited access to camera) o User Name o Password Device Time Setting: On this menu, you can set the device time through a Time Zone, a NTP server, or sync your time to your mobile phone s time. Device time displays current time Time zone choose a time zone Use NTP Server Auto Correct alternative method for synchronizing clock (advanced users). o What is an NTP server? It is a server dedicated to providing people a National Standard Time. It is often used to synchronize computer clocks o NTP Server choose from four approved options for NTP connection Mobile phone time calibration synchronizes clock to your phone s time 12 P a g e

14 Alarm Setting: Motion Detection On (detects motion) Off (does not detect motion) o Motion detection sensitivity 10 settings 0 is the lowest setting and that has NO detection capabilities. 10 is the highest setting and is extremely sensitive to movement GPIO alarm armed o NOTE: GPIO is usually reserved to connect a third party security system to your camera. It would begin a recording when your GPIO alarm goes off. It is NOT available for the TS-620 o Trigger level Low: responds only to your third party alarm system when it detects heavy activity High: responds to your third party alarm system when it detects ANY activity Audio Detection On (detects audio) Off (does not detect audio) o Sensitivity High or Middle or Low 13 P a g e

15 Alarm Trigger Event: Alarm Preset position linkage IS NOT AVAILABLE FOR THIS CAMERA YET IO and Output Level ARE NOT AVAILABLE FOR THIS CAMERA YET Alarm Mail Notifications o Sends you an alert to your phone Upload Pictures Count o Will take from 1 to 11 photos when the alarm goes off Alarm video o Will take a video when the alarm goes off Temperature alarm sensitivity o High: extremely sensitive to temperature o Middle: average sensitivity to temperature o Low: sensitivity to temperature o Forbid: not sensitive to temperature at all 14 P a g e

16 FTP Setting (advanced users): Syncs with a server for you to access and upload videos. NOTE: It is not necessary for you to do this! FTP server name of your server Port port ID number User name Password Upload interval Setting: This page sets up your if you decide you want notifications for your alarms. Please use smtp.qq.com and port 25 before attempting any advanced port/ forwarding Sender your address SMTP server smtp.qq.com SMTP port 25 Verifying On or Off SSL or TSL Receiver o 1 to 4 different available receivers 15 P a g e

17 SD card setting: IMPORTANT: the first time you use your SD card you must FORMAT it by plugging it into your camera, going to this SD card setting menu and scrolling to the bottom where you see SD card formatting Click that and wait until you see the status of your SD card to go from formatting to SD card already inserted. You may have to click Done and then go back to the page to check the status SD card status o Memory capacity (# of MB or GB) o SD card inserted or not inserted Video setting o Record coverage Will record your video stream constantly o Audio recording Will record your audio stream constantly o Timer recording Will record the time constantly SD card formatting o This will only appear if you have an SD card already plugged in. ONVIF Setting: ONVIF specification is the standard for exchange of information between video devices including video streaming and intelligence data. It is the standard method of exchanging information over networks (WiFi for example) safely and efficiently. Allow open ONVIF (Open Network Video Interface Forum) On or Off Allow open RTSP (Real Time Streaming Protocol) On or Off o Advanced video streaming for faster frame rate and higher quality. It is recommended that this stays ON RTSP port (only advanced users should alter this value) 16 P a g e

18 DDNS Setting: (Advanced Users Only) This requires that a user first create an account at the DDNS server website and then configure their device to send updates to the DDNS server. Select from list of trusted DDNS services User name (created on server website) Password (created on server website) DDNS domain name Proxy server address Proxy server port AP Parameter Setting (Advanced Users Only): Advanced settings for your WI-FI/Network. Setup your WI-FI connection manually Authentication Mode SSID basic identifier for your device Password IP Address Subnet mask Start Address End Address 17 P a g e

19 Alias Setting: Alias Identifier for your camera Speech Language Setting: This is designed for future updates. Altering these will not change anything on your security camera Mute Chinese English Push Certification Update: Click update if you are prompted with an update option o NOTE: if you are not prompted for an update, then your camera is up-to-date 18 P a g e

20 CHAPTER 4: PC-CLIENT SOFTWARE NAVIGATING THE MAIN MENU Choose the number of screens you want open for the number of cameras you are using. Above is an example of 4 screens being open with only 1 camera in use Manage your devices (security cameras). You can add, delete, and search for cameras on the same network as your PC Snapshot images, video files, or send alarm messages on specific days or weeks of the year (WORK IN PROGRESS) Gives you basic information on your PC-Client model and version codes Lock or Unlock your camera Sign in as an administrative user or as an operator (operators have limited usage) Control important features like storage places for images and video files, picture display mode, recordings (lengths, reserved disk space, etc.), system language, and default start up. 19 P a g e

21 ADDING A DEVICE TO YOUR DEVICE LIST: Click the + symbol on the top right to add a camera to your list o Then click the + symbol on the top left of the menu that pops up (as is shown in the figure) Enter your device name, user name, password, and device ID NOTE: video type does not need to be altered unless you are an advanced user SETTINGS ON THE PC CLIENT SOFTWARE: All of the settings mirror the settings on the application. They should have similar to or exactly the same functionality. Please refer to Chapter 3 when trying to navigate the software settings of your camera device 20 P a g e

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