MET CENTER Metropolitan Education and Training Center Working Families Success Network (WFSN)

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1 MET CENTER Metropolitan Education and Training Center Working Families Success Network (WFSN) PRESENTED TO STEP UP SAVANNAH ANNUAL MEETING SAVANNAH, GA OCTOBER 17, 2014 BY CAROLYN SEWARD DIRECTOR MET CENTER OPERATIONS PRESIDENT/CEO, FAMILY AND WORKFORCE CENTERS OF AMERICA

2 BUILDING HISTORY In 1891, Herbert Wagner and Ferdinand Schwedtman started Wagner Electric, a small motors company. Located in downtown St. Louis, the small company quickly grew and, became one of St. Louis s most prominent manufacturers. By 1913, Wagner's Wellston plant in St. Louis's northwest industrial corridor was the third largest and the most modern in the country. Wagner Plant, 1917

3 BUILDING HISTORY Before picture of the MET Center.

4 BUILDING HISTORY

5 MISSION The MET Center is a strategic partnership created to stimulate the economic self-sufficiency of individuals living in low to moderate income communities of the St. Louis Region. The Center seeks to accomplish this mission by delivering focused, comprehensive, and accessible job training, placement, assessment, career development services and transportations services. We serve the underemployed, unemployed, and displaced workers, leading to sustainable work and a competitive regional economy. Centrally Located Near the MetroLink Comprehensive Skill-Based Training Focused Individual Employment Planning Accessible Career Development and Placement Services Financial Education/Transportation Services

6 GOVERNANCE/MANAGEMENT Decision Makers Make-up of Board Quarterly Board Meetings St. Louis County Facility Monthly Staff Meetings Hiring of Staff Business/Social Workers/Teachers

7 ORGANIZATIONAL CHART MET Board of Directors Coordination of Educational Programs Responsible for all skill-based educational programs St. Louis Community College Metropolitan Training Alliance -Responsible for conducting Labor Research -Program Recommendations -Resource Development MET Executive Director -Responsible for communication flow between programs and services -Performance reports to Steering Committee -Coordinate and report Issues and Problems concerning programs to Board of Directors -Information Management coordination St. Louis County Public Works Industry Advisory Group -RCGA -WIB -Employer Committee Group advisor for each skill training program Facility Management Responsible for all facility management St. Louis County Services -Recruitment -Orientation -Assignment/Referral -Eligibility -Enrollment -Client Services -Job Search -Placement -Retention -Mobility Center -Community Outreach -Special Projects/Initiatives -Adult Education Literacy/HiSet -Tax Prep -Asset Building -Early Childhood Education Educational Programs -Skill-based Training -Business Services BOAT, ProjectXcel (STLCC) -Healthcare LPN (SSD) -Transportation Diesel (STLCC) -Bioscience Technology (STLCC/FWCA) -Carpentry/Building Maintenance (MTA) -Manufacturing HVAC/ICP/CRP/CNC (MTA) -Pre-Employment Services (FWCA) -Distance Learning (FWCA) Information Management -Client Database -Client Case Files -Performance Reports -Enrollment -Graduates -Initial Placements 3,6,9,12 months retention -Employment Reports -Special Project Data -Transportation Data -Supportive Service -Financial Literacy Facility -Staff -Space -Telephones -Security -Maintenance -Utilities -Grounds

8

9 COLLABORATIVE PARTNERS St. Louis County Government St. Louis County WIB St. Louis Economic Development Partnership (SLEDP) St. Louis City WIB (SLATE) Fathers Support Center (FSC) St. Louis Community College (STLCC) Metropolitan Training Alliance (MTA) Special School District (SSD) St. Louis Community Credit Union (SLCCU) AARP Boeing Family and Workforce Centers of America (FWCA) Annie E. Casey Foundation (AECF) The PrivateBank WFF Facility Services/Washington University St. Louis Public Schools (SLPS) East-West Gateway Council of Governments Greater St. Louis Works (RCGA) National Disability Institute (NDI) Donald Danforth Plant Science Center MO Dept. of Social Services-Family Support Division (FSD)

10 MET CENTER PROGRAMS & SERVICES Adult Basic Education Program (ABE/HiSET) American Job Center/Next Generation Career Center (NGCC) Satellite Office Bioscience Technology Program - 12 weeks Business Office Administrative Training (BOAT) - 12 weeks Carpentry/Building Maintenance (CRP) 8 Weeks Diesel Technology (DIE) 2 years Associate s Degree DOL Training To Work Adult Reintegration Program (T2W) Early Explorers Child Development Academy (EECDA)

11 MET CENTER PROGRAMS & SERVICES Entrepreneurship Training Program (ETP) 12 weeks Heating Ventilation & Air Conditioning (HVAC) 8 Weeks Industrial Certification Program (ICP) 4 Weeks Licensed Practical Nurse Program (LPN) 1 year Pathways to Responsible Fatherhood Program 6 weeks Pre-Employment Services FWCA Precision Machining Technology 8 Weeks ProjectXcel - 10 weeks

12 CWF/MET CENTER PROCESS FLOW Intake/Recruitment Assessment/Orientation CWF MET Center St. Louis Funnel Process Assessments (Individual Plans) 1. IEP: Case Manager 2. ITP: Case Manager 3. IFP: Financial Literacy Coach Pre-Assessment Services 1. TABE 2. Work Keys Individuals Receiving Services (Enrollments) Each enrollment requires CWF Snapshot Form Employment Career and Education Service Work Support Service Financial Services & Asset Building Job Readiness Training Skilled Training ABE/GED/ESL Career Counseling Applying for DWD/FSD/SS benefits Screening for Benefits Participating in income / tax prep services Missouri Career Center Services Attending Financial Literacy Classes Participating in On-On-One Financial counseling Applying for a Credit Score Bundling of Services Employment & Career Advancement (%) of All Customers Received Bundled Services Performance Measures (Placement/Retention/Advancements) Work Support Financial Stability and Asset Building Became employed Achieved 3, 6, 12 month retentions Achieved Career/Life Advancements Completed ABE/GED/ESL Completed Job Readiness Completed Skilled Training Receiving Public Benefits Received Transportation Services Received Tax Refund Received EITC Obtain credit report Correct errors on credit report Improve credit score Savings Account Retirement Account Drivers License Car Saving for down payment on home Purchased home

13 MET CENTER/CWF INTEGRATED SERVICE DELIVERY MODEL Services Educational Programs Placement & Retention Customer Recruiting Orientation Bundling & Sequencing Financial Services / Asset Building Employer Specific Orientation for Job Seeker CWF PATHWAY Eligibility for financial Assistance, client services, ITAs Program Enrollment (Bundling of Services begins here) Adult Education Literacy Transportation, Job Search, Mobility, Counseling Services Work Readiness Training Financial Literacy and Asset Building 2-4 Weeks Bundling & Sequencing of Service Skill Based Training Programs Business Services B.O.A.T. (STLCC) ProjectXcel (STLCC) Transportation Diesel (STLCC) Career Pathways to Employers/ Pre-Employment Services (FWCA) Manufacturing HVAC (MTA) CNC (MTA) CRP (MTA) ICP (MTA) Healthcare LPN (SSD) BioScience Technology (FWCA) Distance Learning (FWCA) Employment Services Graduates from all programs can immediately obtain employment America s Job Center Placement Services Supportive services (Based on Funding) MET Mobility Center Counseling Job Search Entrepreneurship Training Program - PrivateBank Tax Prep Financial Literacy - St. Louis Community Credit Union Housing Counseling Legal Services FSD Resource Center

14 TWO GENERATIONAL APPROACH COLLABORATIVE PARTNERS STL Economic Development Partnership Annie E. Casey Foundation St. Louis City WIB St. Louis County WIB The PrivateBank Washington University in St. Louis Boeing COMMUNITY ENGAGEMENT Community Residents Local Businesses Faith-Based Institutions Community-Based Organizations FAMILY STABILITY Early Explorers Child Development Academy Early Childhood Education Parent Engagement Clinical Health & Wellness Child Care MET CENTER SERVICES Placement & Retention Skill-Based Training Open Enrollment HiSET/AEL Pre-Employment Services Entrepreneurship Training Healthy Marriage/ Relationship Bioscience Technology EMPLOYMENT St. Louis Community Credit Union Financial Literacy Second Chance Banking Financial Products & Services Sure Rides Auto Loan Program

15 ACCOMPLISHMENTS As of June 30, 2013, the following outcomes have been achieved through our CWF/WFSN initiative: 19,253 Assessments completed 3,726 Skill Training 4,459 Job Search 6,405 Receiving financial literacy services 5,375 Placed in employment $9.00 per hour average wage 2014 Estimated Economic Impact: $18.7M (1,000 placed into employment at $9/hr. by 40 hrs./wk by 52 wks/yr= $18.7M) Partnered with Saint Louis Community Credit Union to implement Behavioral Economics and offer financial products to participants. Since opening in June 2011, the following has been achieved: Performed 52,615 transactions Opened 1,298 New Accounts Secured 394 loans, totaling $1,275,958 Strategic partnership reduced total cost (by minimizing or eliminating the duplication of services, i.e. recruitment, assessment)

16 CHALLENGES MET Center requires a steady stream of funding to cover expenses Double Data Entry

17 QUESTIONS

18 CONTACT INFORMATION CAROLYN D. SEWARD PRESIDENT/CEO FAMILY AND WORKFORCE CENTERS OF AMERICA DIRECTOR MET CENTER OPERATIONS 6347 PLYMOUTH AVENUE ST. LOUIS, MO (314) OFFICE (314) FAX WEBSITE: WEBSITE:

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