1 Gandi CA Certification Practice Statement Gandi SAS 15 Place de la Nation Paris France Version 1.0
2 TABLE OF CONTENTS 1.INTRODUCTION Overview Document Name and Identification PKI Participants Certification Authorities Registration Authorities Subscribers Relying Parties Other Participants Certificate Usage Appropriate Certificate Use Prohibited Certificate Use Policy Administration Organization Administering the Document Contact Person Person Determining CPS Suitability for the Policy CPS Approval Procedures Definitions and Acronyms PUBLICATION AND REPOSITORY RESPONSIBILITIES Repositories Publication of Certificate Information Time or Frequency of Publication Access Controls on Repositories IDENTIFICATION AND AUTHENTICATION Naming Types of Names Need for Names to be Meaningful Anonymity or Pseudonymity of Subscribers Rules for Interpreting Various name Forms Uniqueness of Names Recognition, Authentication, and Role of Trademarks Initial Identity Validation Method to Prove Possession of Private Key Authentication of Organization Identity Authentication of Individual Identity Non Verified Subscriber Information...19 Gandi CA Certification Practice Statement 2
3 3.2.5.Validation of Authority Criteria for Interoperation Identification and Authentication for Re key Requests Identification and Authentication for Routines Re key Identification and Authentication for Re key After Revocation Identification and Authentication for Revocation Requests CERTIFICATE LIFE CYCLE OPERATIONAL REQUIREMENTS Certificate Application Who Can Submit a Certificate Application Enrollment Process and Responsibilities Certificate Application Processing Performing Identification and Authentication Functions Low Assurance Certificates (SSL Standard) High Assurance Certificates (SSL Pro) Approval or Rejection of Certificate Applications Time to Process Certificate Applications Certificate Issuance CA Actions During Certificate Issuance Notification to Subscriber by the CA of Issuance of Certificate Certificate Acceptance Conduct Constituting Certificate Acceptance Publication of the Certificate by the CA Notification of Certificate Issuance by the CA to Other Entities Key Pair and Certificate Usage Subscriber Private Key and Certificate Usage Relying Party Public Key and Certificate Usage Certificate Renewal Circumstances for Certificate Renewal Who May Request Renewal Processing Certificate Renewal Requests Notification of New Certificate Issuance to Subscriber Conduct Constituting Acceptance of a Renewal Certificate Publication of the Renewal Certificate by the CA Notification of Certificate Issuance by the CA to other Entities Certificate Re key Circumstances for Certificate Re Key Who May Request Certificate of a New Public Key Processing Certificate Re keying Requests...23 Gandi CA Certification Practice Statement 3
4 4.7.4.Notification of New Certificate Issuance to Subscriber Conduct Constituting Acceptance of a Re keyed Certificate Publication of the Re keyed Certificate by the CA Notification of Certificate Issuance by the CA to Other Entities Certificate Modification Circumstance for Certificate Modification Who May Request Certificate Modification Processing Certificate Modification Requests Notification of New Certificate Issuance to Subscriber Conduct Constituting Acceptance of Modified Certificate Publication of the Modified Certificate by the CA Notification of Certificate Issuance by the CA to Other Entities Certificate Revocation and Suspension Circumstances for Revocation Who can Request Revocation Procedure for Revocation Request Revocation Request Grace Period Revocation Checking Requirement for Relying Parties Time Within Which CA Must Process the Revocation Request CRL Issuance Frequency Maximum Latency for CRLs On line Revocation/Status Checking Availability On line Revocation Checking Requirements Other Forms for Revocation Advertisements available Special Requirements Re key Compromise Circumstances for Suspension Who can Request Suspension Procedure for Suspension Request Limits on Suspension Period Certificate Status Services Operational Characteristics Service Availability Optional Features End of Subscription Key Escrow and Recovery FACILITY, MANAGEMENT, AND OPERATIONAL CONTROLS Physical Security Controls Site Location and Construction...27 Gandi CA Certification Practice Statement 4
5 5.1.2.Physical Access Power and Air Conditioning Water Exposures Fire Prevention and Protection Media Storage Waste Disposal Off site Backup Procedural Controls Trusted Roles Number of Persons Required Per Task Identification and Authentication for Each Role Roles Requiring Separation of Duties Personnel Security Controls Qualifications, Experience, and Clearance Requirements Background Check Procedures Training Requirements Retraining Frequency and Requirements Job Rotation Frequency and Sequence Sanctions for Unauthorized Actions Independent Contractor Requirements Documentation Supplied to Personnel Audit Logging Procedures Types of Events Recoded Frequency of Processing Log Retention Period of Audit Log Protection of Audit Log Audit Log Backup Procedures Audit Collection System Notification to Event Causing Subject Vulnerability Assessments Records archival Types of records archived Retention period for archive Protection of archive Archive backup procedures Requirements for time stamping of records Archive collection system Procedures to obtain and verify archive information...31 Gandi CA Certification Practice Statement 5
6 5.6.Key changeover Compromise and disaster recovery Incident and compromise handling procedures Computing resources, software, and/or data are corrupted Business continuity capabilities after a disaster CA termination TECHNICAL SECURITY CONTROLS Key pair generation and installation Key pair generation Private key delivery to subscriber Secure Server Certificate Delivery of other Certificates Public key delivery to certificate issuer CA public key delivery to relying parties Key sizes Public key parameters generation and quality checking Key usage purposes (as per X.509 v3 key usage field) Private Key Protection and Cryptographic Module Engineering Controls Cryptographic module standards and controls Private key (n out of m) multi person control Private key escrow Private key backup Private key archival Private key transfer into or from a cryptographic module Private key storage on cryptographic module Method of activating private key Method of deactivating private key Method of destroying private key Cryptographic Module Rating Other aspects of key pair management Public key archival Certificate operational periods and key pair usage periods Activation data Activation data generation and installation Activation data protection Other aspects of activation data Computer security controls Specific computer security technical requirements...35 Gandi CA Certification Practice Statement 6
7 6.5.2.Computer security rating Life cycle technical controls System development controls Security management controls Life cycle security controls Network security controls Time stamping CERTIFICATE, CRL, AND OCSP PROFILES Certificate profile Version number(s) Certificate extensions Key Usage Extension field Extension Criticality Field Basic Constraints Extension Algorithm object identifiers Name forms Name constraints Certificate policy object identifier Usage of Policy Constraints extension Policy qualifiers syntax and semantics Processing semantics for the critical Certificate Policies extension CRL profile Version number(s) CRL and CRL entry extensions OCSP profile Version Number(s) OCSP Extensions COMPLIANCE AUDIT AND OTHER ASSESSMENTS Frequency or Circumstances of Assessment Identity/Qualifications of Assessor Assessor s Relationship to Assessed Entity Topics Covered by Assessment Actions Taken as a Result of Deficiency Communication of Results OTHER BUSINESS AND LEGAL MATTERS Fees Certificate Issuance or Renewal Fees Certificate Access Fees...40 Gandi CA Certification Practice Statement 7
8 9.1.3.Revocation or Status Information Access Fees Fees for Other Services Refund Policy Financial Responsibility Insurance Coverage Other Assets Insurance or Warranty Coverage for End Entities Confidentiality of Business Information Scope of Confidential Information Information Not Within the Scope of Confidential Information Responsibility to Protect Confidential Information Privacy of Personal Information Privacy Plan Information Treated as Private Information Not Deemed Private Responsibility to Protect Private Information Notice and Consent to Use Private Information Disclosure Pursuant to Judicial or Administrative Process Other Information Disclosure Circumstances Intellectual Property Rights Certificates Copyright...42 Gandi SAS 15 Place de la Nation Paris France Trademarks Infringement Representations and Warranties CA Representations and Warranties RA Representations and Warranties Subscriber Representations and Warranties Relying Party Representations and Warranties Representations and Warranties of Other Participants Disclaimers of Warranties Limitations of Liability Indemnities Subscriber Indemnity to Gandi Subscriber Indemnity to Relying Parties...47 Gandi CA Certification Practice Statement 8
9 9.10.Term and Termination Term Termination Effect of Termination and Survival Individual notices and Communications with Participants...47 Gandi SAS 15 Place de la Nation Paris France Amendments Procedure for Amendment Notification Mechanism and Period Circumstances Under Which OID Must be Changed Dispute Resolution Procedures Governing Law Compliance with Applicable Law Miscellaneous Provisions Entire Agreement Assignment Severability Enforcement Force Majeure...49 Gandi CA Certification Practice Statement 9
10 1.INTRODUCTION Gandi SAS Certificate Authority ( Gandi ) is a Certification Authority (CA) that issues digital certificates to various subscribing entities, including private and public companies and individuals. Gandi performs functions associated with public key operations which include receiving application requests for, issuing, revoking and renewing digital certificates and the maintenance, issuance, and publication of Certificate Revocation Lists ( CRLs ) and an Online Certificate Status Protocol ( OCSP ). 1.1.Overview This document is the Gandi Certification Practice Statement (CPS). The Gandi CPS outlines the legal, commercial and technical principles and practices that Gandi employs in approving, issuing, using, and managing certification services. This includes approving, issuing, using and managing Digital Certificates and maintaining a X.509 Certificate based public key infrastructure (PKIX). Gandi may update and supplement this CPS with amendments in order to provide for additional product offerings and to comply with certain regulatory or industry standards and requirements. This CPS describes Gandi s certification processes, business operations, and repository operations. The CPS is only one of many documents that are relevant to Gandi s certificate issuance practices. Other important documents include the Gandi subscriber agreement, the relying party agreement, and other ancillary agreements that are posted on the Gandi repository. These documents obligate parties using or relying on a Gandi digital certificate to meet a certain minimum criteria prior to their use or reliance on a Gandi Certificate. Gandi s CPS is also a means to notify the public and relevant parties of the roles and responsibilities involved in Certificate based practices within the Gandi PKI. The CPS is formatted and maintained in accordance with IETF PKIX RFC 3647 and is divided into separate sections that cover the practices and procures for applying for, identifying, issuing, and revoking certificates along with information about Gandi s security controls and auditing process. To preserve the format of RFC 3647, some section headings do not apply and will contain the text Not applicable or No stipulation. The format is preserved to assist the reader in comparing and contrasting the various CPS documents provided by various CAs. 1.2.Document Name and Identification This document is the Gandi CPS version 1.0, which was approved for publication on the 19 th of november 2008 by the Gandi Policy Authority. The CPS is a public statement of the practices of Gandi and the conditions of issuance, revocation and renewal of a certificate issued under Gandi s PKI hierarchy. Revisions to this document have been made as follows: Date Changes Version Initial release 1.0 Revisions not denoted significant are those deemed by the CA s Policy Authority to have minimal or no impact on subscribers and relying parties using certificates, the CRLs and the OCSP used by Gandi. Insignificant revisions may be made without changing the version number of this CPS. 1.3.PKI Participants Certification Authorities The term Certificate Authority (CA) is a generic term used to describe entities that are allowed to issue public key certificates. The Gandi CA: Conforms its operations to this CPS as may from time to time be modified by amendments published in the Gandi repository (http://www.gandi.net/ssl/documentation), Issues and publishes certificates in a timely manner in accordance with the issuance times set forth in this CPS, Revokes certificates upon receipt of a valid revocation request from a person authorized to request revocation,
11 Maintains and updates its OCSP responder, Publishes CRLs on a regular basis, in accordance with the applicable Certificate Policy and as described in this CPS, Distributes issued certificates in accordance with the methods detailed in this CPS, Updates CRLs in a timely manner as detailed in this CPS, and Notifies subscribers via of expiring Gandi issued certificates (for a period disclosed in this CPS) Registration Authorities Gandi does not employ any Registration Authorities Subscribers Subscribers are individuals, companies, or other entities that use Gandi s PKI services to provide supported transactions and communications. Subscribers are identified in and have the private key corresponding to the public key listed in an issued certificate. Prior to being issued a certificate, an applicant (a potential subscriber) must submit an application accompanied by certain verification information. Gandi will only issue a Certificate to an applicant after the applicant has been approved and verified by Gandi. In certain circumstances, Gandi may issue a certificate to an individual or entity that is different from the entity which actually applied for the certificate. In such circumstances, the Subject of the certificate will be the entity whose credentials have been submitted, and the term Subscriber shall apply to the entity which contracted with Gandi for the issuance of the certificate. Regardless of the Subject listed in the Certificate, the Subscriber always has the responsibility of ensuring that the Certificate is only used appropriately Relying Parties Relying parties use Gandi s PKI services to perform certain transactions, communications, or functions and may reasonably rely on issued certificates and/or digital signatures that contain a verifiable reference to a public key that is listed in the subscriber certificate. Not all of Gandi s certificate products are intended to be used in e commerce transactions or environments, and parties who rely on such certificates do not qualify as a relying party. Digital certificates do not guarantee that a certificate holder has good intentions or that the certificate holder will be an ethical business operation. Relying Parties should always independently examine each certificate holder to determine whether the certificate owner is ethical and trustworthy Other Participants Gandi operates a network of resellers that allows authorized agents of Gandi to integrate Gandi digital certificates into their own product portfolios. Resellers are responsible for referring digital certificate customers to Gandi. Gandi, and not the Reseller, maintains full control over the certificate lifecycle process, including application, issuance, renewal and revocation. All Resellers are required to provide proof of organizational status and must enter into a Reseller agreement with Gandi that requires them to comply with this CPS prior to being provided with Reseller status and facilities. Unless otherwise noted, all certificates provided by Gandi are also available through its Reseller program. 1.4.Certificate Usage A digital certificate is formatted data that cryptographically binds an identified subscriber to a public key. A digital certificate allows an entity taking part in an electronic transaction to prove its identity to the other participants in such transaction. Certificates may be issued for individuals, organizations, government entities, educational institutions, or infrastructure components such as firewalls, routers, or other security devices Appropriate Certificate Use Depending on the certificate type, the certificates issued from Gandi may only be used for authentication, encryption, access control, and digital signature purposes.
12 Low assurance certificates (Gandi SSL Standard) are not used for authentication purposes and are ideal for mail servers and server to server communications. Entities purchasing these certificates receive limited validation by Gandi. These certificates are used to ensure that the data being transmitted from one party to another is secure and are not intended for websites conducting e commerce or other valued data transactions. A party transmitting data cannot be sure or guaranteed that the receiving party is the party named in the certificate. Due to increased validation speed, the lack of stringent validation, and the intended use of low assurance certificates (Gandi SSL Standard), the certificates do not carry a warranty. High assurance certificates (Gandi SSL Pro) are issued to both individuals and organization whose identity has first been verified according to the validation procedures described in section 4. Gandi uses third party domain name registrars and directories to assist with application validation in order to provide increased speed of issuance. Where possible, Gandi s or a third party s directories will be used to confirm the right to use the domain name used in the application. If the directory cannot be used to sufficiently validate a certificate applicant, further validation processes may be used which may include an out of bands validation of the applicant s submitted information Prohibited Certificate Use Certificates may only be used in accordance with their intended purpose and in compliance with all applicable laws and regulations. Certificates may not be used to complete or assist in performing any transaction that is prohibited by law. Each party using or relying on a certificate shall be bound by and comply with the terms and conditions set forth in the applicable agreement between the party and Gandi. Low assurance certificates (Gandi SSL Standard) may not be used as proof of identity and may not be held forth as establishing the legitimacy of the certificate holder s business operations. Digital certificates do not guarantee that a certificate holder has good intentions or that the certificate holder will be an ethical business operation. Certificates may not be used for any application requiring fail safe performance systems such as the operation of nuclear power facilities, air traffic control systems, weapon control systems, or any other system where a failure of the system could cause any form of damage. 1.5.Policy Administration Organization Administering the Document This CPS and any related documents, agreements, or policy statements referenced herein are maintained and administered by the Gandi Policy Authority Contact Person Gandi Secure Certification Authority 15 Place de la Nation Paris France Person Determining CPS Suitability for the Policy The suitability and applicability of Gandi s CPS is reviewed and approved by both Gandi s Policy Authority and Gandi s legal department CPS Approval Procedures Gandi s CPS and any amendments made to it are reviewed and approved by Gandi s policy authority and legal department. Amendments to the CPS may be made by reviewing and updating the entire CPS or by publishing an addendum. The current version of the CPS is always made available to the public through Gandi s repository which can be accessed online at All updates, amendments and legal promotions are logged in accordance with the logging procedures referenced in section 5.4 of this CPS.
13 1.6.Definitions and Acronyms Acronyms: CA Certificate Authority CPS Certification Practice Statement CRL Certificate Revocation List CSR Certificate Signing Request CVC Content Verification Certificate EPKI Enterprise Public Key Infrastructure Manager FTP File Transfer Protocol HTTP Hypertext Transfer Protocol ITU International Telecommunication Union ITU T ITU Telecommunication Standardization Sector MDC Multiple Domain Certificate OCSP Online Certificate Status Protocol PKI Public Key Infrastructure PKIX Public Key Infrastructure (based on X.509 Digital Certificates) PKCS Public Key Cryptography Standard RA Registration Authority SGC Server Gated Cryptography SSL Secure Sockets Layer TLS Transaction Layer Security URL Uniform Resource Locator X.509 The ITU T standard for Certificates and their corresponding authentication framework Definitions: Applicant: Certificate: Subscriber: Subscriber Agreement: Relying Party: Relying Party Agreement: The Applicant is an entity applying for a Certificate. A message that, at least, states a name or identifies the CA, identifies the Subscriber, contains the Subscriber s public key, and contains a serial number. The Subscriber is an entity that has been issued a Certificate. The Subscriber Agreement is an agreement that must be read and accepted by an Applicant before applying for a Certificate. The Subscriber Agreement is specific to the Digital Certificate product type as presented during the product online order process. The Relying Party is an entity that relies upon the information contained within the Certificate. The Relying Party Agreement is an agreement that must be read and accepted by a Relying Party prior to validating, relying on or using a Certificate and is available for reference at
14 2.PUBLICATION AND REPOSITORY RESPONSIBILITIES This CPS is only one of a set of documents relevant to the Gandi s certification services. The list of documents below is a list of other documents that this CPS will from time to time mention. The list is not exhaustive. The document name, location of, and status, whether public or private, are detailed below. The Gandi Repository can be found at Document Status Location Status Location Gandi Certification Practice Statement Public Gandi Repository SSL Subscriber Agreement Public Gandi Repository SSL Relying Party Agreement Public Gandi Repository SSL Relying Party Warranty Public Gandi Repository 2.1.Repositories Gandi publishes this CPS, its subscriber agreements, and the relying party agreement in the official Gandi repository at Gandi Certificate Policy Authority maintains the Gandi repository. All updates, amendments and legal promotions are logged in accordance with the logging procedures referenced in this CPS. Gandi makes all reasonable efforts to ensure that parties accessing its Repositories receive accurate, updated, and correct information. However, Gandi cannot accept any liability beyond the limits set forth in this CPS. Parties accessing the repository agree with the provisions of this CPS and any other conditions of usage that Gandi may make available. Parties demonstrate acceptance this CPS and the other terms and conditions that may apply by using a Gandi issued certificate. Failure to comply with the conditions herein or posted on the Gandi website may result in the termination of the relationship between Gandi and the party. 2.2.Publication of Certificate Information Certificate information is published by Gandi s issuance of the Certificate and in accordance with the provisions of this CPS that are relevant to such a certificate. Revoked certificate information is published through Gandi s OCSP operations. An updated CRL is published on the Gandi website every 24 hours; however, under special circumstances the CRL may be published more frequently. Users and relying parties are strongly urged to consult the directories of revoked certificates at all times prior to relying on information featured in a certificate. 2.3.Time or Frequency of Publication Updates to the CPS are published in accordance with Section Updates to the Subscriber Agreement, Relying Party Agreements, and other agreements posted on the repository are published as often as necessary. Certificates are published upon issuance. Certificate information is published in accordance with the provisions of the CPS relevant to such a certificate. CRLs are issued every 24 hours and include a monotonically increasing sequence number for each CRL issued. Under special circumstances, Gandi may publish new CRLs prior to the expiration of the current CRL. Each CRL is valid only for the 24 hours following its publication or until an updated CRL has been published, whichever comes first.
15 Typically, Gandi updates its OCSP every 24 hours. Under special circumstances the OCSP may be more frequently. All parties are strongly urged to always consult the OCSP prior to relying on information featured in a certificate. 2.4.Access Controls on Repositories The information published in the Gandi repository (http://www.gandi.net/ssl/documentation) is public information and may be accessed freely by anyone visiting the site, provided they agree to the site s terms and conditions as posted thereon. Read only access to the information is unrestricted. Gandi has implemented logical and physical security measures to prevent unauthorized additions, modification, or deletions of repository entries. 3.IDENTIFICATION AND AUTHENTICATION 3.1.Naming Types of Names Gandi Certificates are issued with an X.501 compliant non null Distinguished Name (DN) in the Issuer and Subject Fields. Issuer Distinguished Names may consist of a combination of the following Components: Attribute Abbr. Value Common Name CN The CA name or not used Organization O Organizational Unit OU Certificates may be multiple OU attributes. The attributes may include: Country C DE Locality L Not used State or Province S Not Used Copyright information References to the terms and conditions of use Description of the Certificate Certificate Distinguished Names may consist of a combination of the following Components: Attribute Abbr. Value Common Name CN The Common Name which could be the name of the Subscriber or domain name for which the certificate has been issued Organization O The organization or blank Organizational Unit OU Certificates may be multiple OU attributes. The attributes may include: Organization information or Issuer Information Copyright information References to the terms and conditions of use Description of the Certificate Certificate warranty information Verification or validation information Issuance and/or hosting information
16 Special certificate notes Country C The two letter ISO country code or not used Locality L Subscriber s locality or not used State or Province S State or Providence or not used Street STREET Street address or not used Postal code PostalCode Postal code or not used address E address for certificates Enhanced naming is the usage of an extended organization field in an X.509v3 certificate. Information contained in the organizational unit field is also included in the Certificate Policy extension that Gandi may use. For SSL PRO certificates, the Common Name (CN) component of the Certificate is verified prior to the Certificate s issuance. The CN is not verified in Gandi SSL Standard certificates. Gandi certificates may include a brief statement describing limitations of liability, limitations in the value of transactions to be accomplished, validation period, and intended purpose of the certificate and any disclaimers of warranty that may apply. The lack of such information does not mean it does not apply to that certificate. To communicate information Gandi may use: An organizational unit attribute. A Gandi standard resource qualifier to a certificate policy. Proprietary or other vendors Gandied extensions Need for Names to be Meaningful Gandi uses non ambiguous designations and commonly used semantics to identify both the Issuer of the Certificate and the Subject of the Certificate Anonymity or Pseudonymity of Subscribers Gandi does not intentionally issue anonymous or pseudonomynous names. However, low assurance and certificate subscribers are not validated prior to the certificate s issuance and, as a result, may contain an anonymous or pseudonomynous name Rules for Interpreting Various name Forms Distinguished Names in Certificates are X.501 compliant. For information on how X.501 Distinguished names are interpreted, please see RFC 2253 and RFC Uniqueness of Names The Distinguished Name of a Gandi issued Certificate is unique for each Subscriber. The uniqueness of the Distinguished Name is ensured through an automated process. Also, Gandi assigns certificate serial numbers that appear in Gandi certificates. Assigned serial numbers are unique Recognition, Authentication, and Role of Trademarks Through its subscriber agreements, Gandi prohibits the use of a name or symbol that infringes upon the Intellectual Property Rights of another. However, Gandi does not verify or check the name appearing in a Certificate for non infringement. Subscribers are solely responsible for ensuring the legality of any information presented for use in a Gandi issued Certificate. Gandi subscribers represent and warrant that when submitting an application to Gandi and when using a domain and distinguished name (and all other certificate application information) that they are not interfering with or infringing any rights of any third parties in any jurisdiction with respect to their trademarks, service marks, trade names, company names, or any other intellectual property right, and that they are not seeking to use the domain and distinguished names for any unlawful purpose, including, without
17 limitation, tortious interference with contract or prospective business advantage, unfair competition, injuring the reputation of another, and confusing or misleading a person, whether natural or incorporated. Gandi does not arbitrate, mediate, or otherwise resolve any dispute concerning the ownership of any intellectual property or a domain s use of any infringing material. Gandi, in its sole discretion and without any liability, may reject an application or revoke a certificate, based on any intellectual property infringement claims or ownership disputes. 3.2.Initial Identity Validation Upon receipt of an application for a digital certificate and based on the submitted information, Gandi confirms the following information: The certificate applicant is the same person as the person identified in the certificate request. The certificate applicant holds the private key corresponding to the public key to be included in the certificate. The information to be published in the certificate is accurate, except for non verified subscriber information. Any agents who apply for a certificate listing the certificate applicant s public key are duly authorized to do so. Verification of a digital signature is used to determine that: the private key corresponding to the public key listed in the signer s certificate created the digital signature, and the signed data associated with this digital signature has not been altered since the digital signature was created. In all types of Gandi certificates, the Subscriber has a continuous obligation to monitor the accuracy of the submitted information and notify Gandi of any changes that would affect the validity of the certificate. Failure to comply with the obligations as set out in the Subscriber Agreement will result in the revocation of the Subscriber's Digital Certificate without further notice to the Subscriber. Subscriber shall still be required to pay any applicable charges and fees as specified in the relevant subscriber agreement Method to Prove Possession of Private Key Every Applicant must demonstrate that it holds the private key corresponding to the public key that will be included in the Certificate. To prove possession, the Applicant must submit a digitally signed PKCS#10 to Gandi or provide another cryptographically equivalent demonstration Authentication of Organization Identity The following elements are critical information elements for a Gandi certificate issued to an organization. Those elements marked with PUBLIC are present within an issued certificate and are therefore within the public domain. Those elements not marked with PUBLIC remain confidential in line with the privacy and protection of data provisions outlined in this CPS. Legal Name of the Organization (PUBLIC) Organizational unit (PUBLIC) Street, city, postal/zip code, country (PUBLIC) VAT number (if applicable) Company / DUNS number (if available) Server Software Identification Payment Information Administrator contact full name, address and telephone
18 Billing contact persons and organizational representative Fully Qualified Domain Name / Network Server Name / Public or Private IP (PUBLIC) Public Key (PUBLIC) Proof of right to use name Proof of existence and organizational status of the Organization Subscriber agreement, signed (if applying out of bands) Documentation requirements for organizational applicants include any / all of the following: Articles of Association Business License Certificate of Compliance Certificate of Incorporation Certificate of Authority to Transact Business Tax Certification Corporate Charter Official letter from an authorized representative of a government organization Official letter from office of Dean or Principal (for Educational Institutions) Gandi may accept at its discretion other official organizational documentation supporting an application. Each certificate is validated according to the level of security required for the issued certificate as explained more fully in Section 4.2 Gandi may use the services of a third party to confirm information on a business entity that applies for a digital certificate. Gandi accepts confirmation from third party organizations, other third party databases and government entities. Gandi s controls may also include Trade Registry transcripts that confirm the registration of the applicant company and state the members of the board, the management and Directors representing the company. Subscribers shall solely be responsible for the legality of the information they present for use in certificates issued under this CPS, in any jurisdiction in which such content may be used or viewed Authentication of Individual Identity The following elements are critical information elements for a Gandi certificate issued to an individual: Legal Name of the Individual (PUBLIC) Organizational unit (PUBLIC) Street, city, postal/zip code, country (PUBLIC) VAT number (if applicable) Server Software Identification Payment Information Contact information including full name, address and telephone Fully Qualified Domain Name / Network Server Name / Public or Private IP (PUBLIC) Public Key (PUBLIC) Proof of right to use name Subscriber agreement, signed (if applying out of bands)
19 Documentation requirements for Individual applicants shall include identification elements such as: Passport Driving License Bank statement Gandi may accept, in its sole s discretion, other official documentation supporting an application. Each certificate is validated according to the level of security required for the issued certificate as explained more fully in Section Non Verified Subscriber Information Gandi does not validate any information not listed as being validated under Section 4.2. Subscriber Information in low assurance certificates is not validated Validation of Authority The authority of an individual s authority to issue a certificate is confirmed with a WHOIS check or by a practical demonstration of the agent s authority to act on behalf of the domain owner. The Subscriber shall control and be responsible for the data that an agent supplies to Gandi. The Subscriber must promptly notify Gandi of any misrepresentations and omissions made by an agent. The duty of this article is continuous Criteria for Interoperation Gandi does not appoint third party CAs and does not allow other CAs to sign to its root certificates. 3.3.Identification and Authentication for Re key Requests Identification and Authentication for Routines Re key Renewal application requirements and procedures are the same as those requirements and procedures implemented for the application validation and issuance of new customers Identification and Authentication for Re key After Revocation Rekey/renewal after revocation is only permitted if the Certificate was not revoked because of (i) a mistake in the party to whom the certificate was issued, (ii) a breach of the subscriber agreement, (iii) a material misrepresentation by the Subscriber, or (iv) any other reason that could potentially cause harm to Gandi s trusted status. 3.4.Identification and Authentication for Revocation Requests Prior to revoking a certificate, Gandi verifies that the revocation was requested by the Certificate Subscriber. The revocation request must be sent by the administrator contact associated with the certificate application. Gandi may, if necessary, also request that the revocation request be made by either the organizational contact or billing contact. Upon receipt of the revocation request, Gandi will request confirmation of out of bands contact details by telephone or by fax from the known administrator. 4.CERTIFICATE LIFE CYCLE OPERATIONAL REQUIREMENTS 4.1.Certificate Application Gandi certificates are issued to organizations and individuals who submit a certificate application and successfully complete the required validation procedures described herein. Prior to the issuance of a certificate, Gandi will validate an application in accordance with this CPS. Validation of the application may involve the request by Gandi for the applicant to provide relevant official documentation supporting the application Who Can Submit a Certificate Application
20 Certificate applications may be submitted by an individual or an authorized representative of an organization or other entity who is the subject of the certificate. An authorized agent of an applicant may submit a certificate on the applicant s behalf Enrollment Process and Responsibilities Generally, applicants will complete the online forms made available by Gandi through its website in order to apply for a certificate. Under special circumstances, the applicant may submit an application via . applications are under the discretion of Gandi and may not be accepted. All Certificate applicants must complete the enrolment process prior to being issued a certificate. The enrollment process may include: Generating a RSA key pair and demonstrate to Gandi ownership of the private key half of the key pair through the submission of a valid PKCS#10 Certificate Signing Request (CSR) Making all reasonable efforts to protect the integrity the private key half of the key pair Submitting to Gandi a certificate application, including application information as detailed in this CPS, a public key half of a key pair, and agree to the terms of the relevant subscriber agreement Providing proof of identity through the submission of official documentation as requested by Gandi during the enrolment process Additional documentation in support of the application may be required by Gandi in its sole discretion in order to assist Gandi in verifying the identity of the subscriber. Upon verification of identity, Gandi issues the certificate and sends a notice to the applicant. The applicant downloads and installs the certificate to its device. The applicant must notify Gandi of any inaccuracy or defect in a certificate promptly after receipt of the certificate or earlier notice of informational content to be included in the certificate. The following steps describe the milestones to issue a Secure Server Certificate: a) The applicant fills out the online request on Gandi s web site and the applicant submits the required information: Certificate Signing Request (CSR), e mail address, common name, organizational information, country code, verification method and billing information. b) The applicant accepts the on line subscriber agreement. c) The applicant pays the certificate fees.t d) he applicant submits the required information to Gandi. e) Gandi verifies the submitted information using third party databases and Government records f) Upon successful validation of the application information, Gandi may issue the certificate to the applicant. Should the application be rejected, Gandi will alert the applicant that the application has been unsuccessful. g) Renewal is conducted as per the procedures outlined in this CPS and the official Gandi websites. h) Revocation is conducted as per the procedures outlined in this CPS. 4.2.Certificate Application Processing Prior to the issuance of a certificate Gandi will validate an application in accordance with this CPS which may involve the request by Gandi to the applicant for relevant official documentation supporting the application. From time to time, Gandi may modify the requirements related to application information for individuals, to respond to Gandi s requirements, the business context of the usage of a digital certificate, or as prescribed by law Performing Identification and Authentication Functions
21 Applications for Gandi certificates are supported by appropriate documentation to establish the identity of an applicant as described in Section 3.2. Gandi may use any means of communication at its disposal to ascertain the identity of an organizational or individual applicant. Gandi reserves the right of refusal in its absolute discretion. Prior to issuing a Certificate, Gandi employs controls to validate the identity of the subscriber information featured in the certificate application. Such controls are indicative of the product type: Low Assurance Certificates (SSL Standard) Low assurance certificates receive limited validation by Gandi. Gandi, at its discretion, may establish domain control by utilizing Gandi or third party domain registrars and directories, by verifying control of the domain by practical demonstration of control of the domain, by implementing further validation processes including out of bands validation of the applicant s submitted information, or by relying on the accuracy of the applicant s application and the representations made in the subscriber agreement High Assurance Certificates (SSL Pro) Validation of high assurance certificates involves validating the organization named in the certificate. This process involves Gandi, automatically or manually, reviewing the application information provided by the applicant (as per section 4.1 of this CPS) in order to check that: 1. The applicant has the right to use the domain name used in the application. Validation will be supplemented through the use of the administrative contact associated with the domain name Gandi record. 2. The applicant is an accountable legal entity, whether an organization or an individual. Validated by requesting official company documentation, such as Business License, Articles of Incorporation, Sales License or other relevant documents. For non corporate (including individual, government, and educational entities) applications, documentation such as bank statement, copy of passport, copy of driving license or other relevant documents. The above assertions are reviewed through an automated process, manual review of supporting documentation and reference to third party official databases Approval or Rejection of Certificate Applications Following successful completion of all required validations of a certificate application, Gandi will approve an application for a digital certificate and issue the certificate. If the validation of a certificate application fails, Gandi will reject the certificate application. Gandi reserves its right to reject applications to issue a certificate to applicants if, on its own assessment, by issuing a certificate to such parties the good and trusted name of Gandi might get tarnished, diminished, or have its value reduced and under such circumstances may do so without incurring any liability or responsibility for any loss or expenses arising as a result of such refusal. Applicants whose applications have been rejected may subsequently re apply. The private key associated with a public key, which has been submitted as part of a rejected certificate application, may not under any circumstances be used to create a digital signature if the effect of the signature is to create conditions of reliance upon the rejected certificate. The private key may also not be resubmitted as part of any other certificate application Time to Process Certificate Applications Gandi makes reasonable efforts to confirm certificate application information and issue a digital certificate within a reasonable time frame. The time frame is greatly dependent on the Subscriber providing the necessary details and / or documentation in a timely manner. Upon the receipt of the necessary details and / or documentation, Gandi aims to confirm submitted application data and to complete the validation process and issue / reject a certificate application within two (2) working days.
22 From time to time, events outside of the control of Gandi may delay the issuance process. However Gandi will make every reasonable effort to meet issuance times and to make applicants aware of any factors that may affect issuance times in a timely manner. 4.3.Certificate Issuance Gandi issues a certificate upon approval of a certificate application. A digital certificate is deemed to be valid at the moment a subscriber accepts it (refer to section 4.4 of this CPS). Issuing a digital certificate means that Gandi accepts a certificate application. Gandi certificates are issued to organizations or individuals CA Actions During Certificate Issuance Gandi issues a certificate upon approval of a certificate application. A digital certificate is deemed to be valid at the moment a subscriber accepts it (refer to section 4.4 of this CPS). Issuing a digital certificate means that Gandi accepts a certificate application Notification to Subscriber by the CA of Issuance of Certificate Gandi notifies the Subscriber of the issuance of a certificate within a reasonable amount of time after the certificate is created. Issued certificates may either be downloaded by the Subscriber or may be installed by Gandi directly (depending on the certificate type). 4.4.Certificate Acceptance An issued certificate is either delivered via or installed on a subscriber s computer / hardware security module through an online collection method Conduct Constituting Certificate Acceptance A subscriber is deemed to have accepted a certificate when: the subscriber uses the certificate, or 30 days pass from the date of the issuance of a certificate Publication of the Certificate by the CA An issued certificate is published solely by delivering the certificate to the Subscriber Notification of Certificate Issuance by the CA to Other Entities Other parties involved in the issuance and approval of the Certificate may receive notification of the issuance of a certificate to their customer or client. 4.5.Key Pair and Certificate Usage Subscriber Private Key and Certificate Usage Use of the Private Key is prohibited until the Subscriber has agreed to a Subscriber agreement. Certificates may only be used for lawful and appropriate purposes as set forth in this CPS. Subscribers are responsible for protecting their private keys from unauthorized use and agree to immediately cease using the Certificate following the expiration or revocation of the Certificate Relying Party Public Key and Certificate Usage The final decision concerning whether or not to rely on a verified digital signature is exclusively that of the relying party. Reliance on a digital signature should only occur if: the digital signature was created during the operational period of a valid certificate and it can be verified by referencing a validated certificate; the relying party has checked the revocation status of the certificate by referring to the relevant OCSP and the certificate has not been revoked; the relying party understands that a digital certificate is issued to a subscriber for a specific purpose and that the private key associated with the digital certificate may only be used in accordance with the usages suggested in the CPS and named as Object Identifiers in the certificate profile; and
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