Financial Services Business Unit. Phil Leiber Chief Financial Officer
|
|
|
- Claire Barton
- 8 years ago
- Views:
Transcription
1 Phil Leiber Chief Financial Officer
2 Responsible for: Allocating financial resources Providing financial data Process improvements / Performance metrics Information Technology Risk Management Strategic Planning 2
3 page 3 Chief Financial Officer 190 funded/205 authorized FTEs Finance Risk & Strategic Planning Accounting Corporate Performance Information Technology Comprised of 2 Budget Control Levels (BCLs): 1. O&M $ 28,900, CIP $ 6,400,000
4 page 4 Purpose Finance Division Plan, obtain and allocate financial resources to meet Utility s 2010 Adopted Budget objectives Functions - O&M and Capital Budgeting - Financial Planning - Financial Forecasting - Rates and Cost of Service - Bond Issuance Purchased Power $ % Capital Improvement $ % Conservation $46.2 4% 2010 Adopted Budget $1.7M in O&M 19 FTE $1.090 Billion Controllable O&M $ % Debt Services $ % Taxes $70.2 6% Payments to City Depts $41.2 4% General Expenses, $52.6, 5%
5 page 5 Purpose Accounting Division Provide reliable financial data, sound procurement services, and accurate payments Functions General Accounting & Cost Accounting Financial Statements, Power Accounting, Retail Revenues, Taxes, Debt Accounting Projects, Inventory, Fixed Asset, Billings, General Contracting, Purchasing, Materials Control A/P: Vendor Payments & Travel Payments 2010 Adopted Budget $5.1M in O&M 51 FTE
6 page 6 Purpose Information Technology Division Develop, implement and maintain information technology solutions to meet Utility s objectives Functions Strategic Planning of IT Functions Power Systems Automation IT Operations: Servers, desktops, IT infrastructure Application Development and Maintenance 2010 Adopted Budget $19.8M in O&M $5.0M in CIP FTE
7 Information Technology Division IT Operations 501 Servers 1,800 Desktops/Laptops 25,000 Service Desk contacts made in 2009 Application Development and Maintenance 125 Applications Supported, top applications include: CCSS (customer care and billing) EMS (energy management system) ACES (power marketing) ESS (Electrical Systems Status) AutoCAD (engineering drawing & design) Dams GIS (electrical distribution GIS system) RevAMPS (distribution network) page 7
8 Information Technology Division page 8
9 Purpose Corporate Performance Division Provide information to improve Utility s efficiency and effectiveness Provide services to facilitate improvements Functions Performance Metrics & Benchmarking Business Intelligence (EPM/BI) & Programmatic Reporting Management Review Business Cases HUB/WMBE RSJI (Race & Social Justice Initiative) 2010 Adopted Budget $0.8M in O&M $1.2M in CIP 7 FTE page 9
10 page 10 Risk and Strategic Planning Division Purpose Identify, monitor and manage risks and prepare for unexpected events Shape the strategic direction for the Utility Functions Energy Related Energy Risk Identification and Mitigation Credit Risk Management Settlements statements for wholesale energy sales Broader Enterprise Risk Management Strategic Plan Development 2010 Adopted Budget $0.7M in O&M 7 FTE
11 page Strategic Plan Focus Areas Priority Objective Initiative Status Environmental Stewardship Balanced resource portfolio Improved energy delivery infrastructure Financial Strength High Performance Organization Capital Access Rate Stability Enterprise Risk Mgmt. Safe Work Place People, Skills, Tools Competitive positioning Internal alignment Business Culture Enhance rate-setting guidelines Programmatic budgeting Strategic capital planning Enterprise Risk Management process HR Related initiatives Performance Management Implement IT Strategic Plan
12 Key Challenges/Opportunities Challenges Succession planning / Knowledge transfer Align budget, rates, strategic plan Financial management of Utility Rate and Budget Constraints Rate Stabilization Account Debt-to-Capitalization IT stretched thin with need to implement: Key Utility IT systems Work and Asset Management System Energy Management System Customer Care Finance systems Budgeting / Programmatic Reporting Energy Trading / Risk Management Federal Security Standards for IT / Cybersecurity page 12
13 page 13 Financial Service Questions and Answers
Board Update. Performance Management Activities
Board Update Performance Management Activities May 2007 Purpose of Today s Meeting Update Board Members Share Scope, Plans & Results» Benchmarking & Performance Improvement» Compliance Activities 1 Chugach
Information Technology Services
Mission Statement: The mission of the Information Technology Services Department is to effectively manage the City's information and technology assets to guarantee a reliable computer infrastructure, deliver
REPORT ON FINANCIAL PLAN, COST OF SERVICE AND RATES WATER AND SEWER OPERATING FUND
REPORT ON FINANCIAL PLAN, COST OF SERVICE AND RATES WATER AND SEWER OPERATING FUND Harford County, Maryland APRIL 2016 Black & Veatch Holding Company 2011. All rights reserved. Harford County Report on
The utility of the future
The utility of the future reaching new heights Avista Utilities Scott Morris Jim Kensok Name Name You have the vital information to transform your business. Yet you re not maximizing its value. Leveraging
Information Technology Asset Management
Information Technology Asset Management HARDWARE SOFTWARE AND SERVICES AUBREY P. JONES, PMP DATA SYSTEMS ANALYSTS, INC SUMMARY Management of government/defense IT assets is an increasing target for cost
Business Plan: Information Technology Services (ITS)
Business Plan: Information Technology Services (ITS) How does this service contribute to the results identified in the City of London Strategic Plan? A Sustainable Infrastructure A Caring Community Fundamental
Executive Branch IT Reorganization Project Plan
Office of Information Resource Management Executive Branch Project Plan Work Program Funded by for IT Appropriations Reorganization 2007, 2009 and Five Small Projects Date: August 2009 Version: 1.3 Revision
Finance Program Outcome Statement
2009200 Biennial Program Outcome Statement Maintain the public trust through sound financial management and the efficient and effective use of Bellevue s financial resources. 7 Goals: Ensure the longterm
February 3, 2015. SUBJECT: Proposed Standard Scenario Results Comparison Metrics
Phil Rockefeller Chair Washington Tom Karier Washington Henry Lorenzen Oregon Bill Bradbury Oregon W. Bill Booth Vice Chair Idaho James Yost Idaho Pat Smith Montana Jennifer Anders Montana February 3,
Spend Analysis Delivers Big Benefits
Spend Analysis Delivers Big Benefits APQC s research shows that organizations with spend analysis programs have more efficient procurement processes that cost less With the recent focus on cost reduction,
Oracle Business Intelligence Applications: Complete Solutions for Rapid BI Success
1 Oracle Business Intelligence Applications: Complete Solutions for Rapid BI Success Lara Chedid Associate Project Manager Youssef Halawi Sales Consulting Manager Safe Harbor Statement
Implementation of a Comprehensive Grant Management System Ecology Administration of Grants and Loans System (EAGL)
An EAGL Takes Flight: Implementation of a Comprehensive Grant Management System Ecology Administration of Grants and Loans System (EAGL) Category: Improving State Operations Washington State Department
EXHIBIT A TO RESOLUTION NO. 3699 SCHEDULE OF AUTHORIZED NON-REPRESENTED POSITION TITLES SALARY RANGES EFFECTIVE JANUARY 1, 2015 Annual Base Salary Range (Hourly equivalent in parentheses) Item No. - Attach
CA Technologies saves $23 million through greater control of global IT assets
CUSTOMER SUCCESS STORY AUGUST 2015 CA Technologies saves $23 million through greater control of global IT assets CLIENT PROFILE Industry: Technology Company: CA Technologies Employees: 11,500 Revenue:
Project Management Office Best Practices
Project Management Office Best Practices Agenda Maturity Models (Industry & PMO) PMO Areas of Expertise (Scale & Scope) Project Management Office Process Model Project Management Framework PMO Implementation
Request for Information (RFI) for Cook County Enterprise Resource Planning System
(RFI) for Enterprise Resource Planning System Issued: February 3, 2011 Response deadline: March 4, 2011 Request for Information: #11-50-05I Request for Information #11-50-05I 1 of 14 This RFI is for planning
ORDER FORM GOVERNMENTAL ACCOUNTING, AUDITING,
GOVERNMENTAL ACCOUNTING, AUDITING, AND FINANCIAL REPORTING EXAMINATION Other (please specify) Non Total What Everyone Needs to Know About the New Fund Balance $20.00 $30.00 An Elected Official s Guide:
Seattle City Light. Jorge Carrasco, CEO and General Manager (206) 684-3000. http://www.seattle.gov/light/
Department Overview Jorge Carrasco, CEO and General Manager (206) 684-3000 http://www.seattle.gov/light/ (City Light or SCL) was created by the residents of Seattle in 1902 to provide affordable, reliable,
Oracle ERP Support Benchmark Findings
Appendix K Oracle ERP Support Benchmark Findings City of Virginia Beach ComIT Master Technology Plan (Appendix K) 1 City of Virginia Beach Oracle ERP Support Benchmark Findings 23 September 2013 Prepared
Reducing Gaps In Software Process Performance Through Identification And. Implementation Of Best Software Practices
Reducing Gaps In Software Process Performance Through Identification And Implementation Of Best Software Practices 2005 PSM Conference www.davidconsultinggroup.com Presentation Topics Measurement For Process
Huron Consulting Group Executive Summary - Washington University Efficiency Study
Huron Consulting Group Executive Summary - Washington University Efficiency Study March 2013 I. Introduction WashU initiated this project to identify opportunities to reduce costs and increase productivity,
Best Place to Find Real Estate Investing
ITEM NO: 6a _attach_1 MEETING DATE: December 08, 2015 EXHIBIT A TO RESOLUTION NO. 3712 SCHEDULE OF AUTHORIZED NON-REPRESENTED JOBS SALARY RANGES EFFECTIVE JANUARY 1, 2016 Annual Base Salary Range (Hourly
The Integration of Strategic Planning and Portfolio Management
The Integration of Strategic Planning and Portfolio Management Bank of Canada Management Offices (PMO s) International Summit Brasilia, Brazil, April 9-10, 2014 Presented by: Sheila Vokey, Chief Financial
Business Value Dashboards
Business Value Dashboards Clive Smith Julie L. Mohr JLM1 ITSM - DASHBOARDS Some Key Factors In Dashboard Design Easy to use Interactive Targeted to the user / audience Drill through to detail Reference
<Insert Picture Here> Charles Phillips. President Oracle Corporation
Charles Phillips President Oracle Corporation Oracle Corporation World s largest enterprise software vendor $18 billion revenue, FY07 300,000 global customers 235,000 Oracle Database
Town of Andover. Strategic Information Technology Plan Findings and Recommendations. Version 3.0 March 2010
Town of Andover Strategic Information Technology Plan Findings and Recommendations Version 3.0 March 2010 Andover Strategic Information Technology Plan Table of Contents I Project Overview II Executive
The Latest Industry Data for Application Development And Maintenance
The Latest Industry Data for Application Development And Maintenance February 9, 2005 Software Quality Group of New England www.davidconsultinggroup.com Presentation Topics Qualitative and Quantitative
If your company had an extra $41 million, what would you do with it? For every $1 billion in revenue,
CASH ADVANTAGE Put Working Capital Back to Work There s never been a better time to reduce working capital requirements to speed financing and invest in future growth. By Lisa Higgins If your company had
ATTACHMENT 2 Summary of Potential Efficiencies, Cost Savings and Enhancements. Efficiencies and Cost Savings Biologists and
ATTACHMENT 2 Summary of Potential Efficiencies, Cost Savings and Enhancements Efficiencies and Cost Savings Biologists and Maintain current assignment of functions, but allow recent Scientists efficiency
Iowa Board of Regents
Iowa Board of Regents Iowa State University TIER Town Hall October 13, 2014 Table of Contents Preface Introduction Business Case Summary Business Case and Operating Model Overview Individual Operating
Pension Fund Management at the World Bank
Pension Fund Management at the World Bank Sudhir Rajkumar Head of Pension Advisory email: srajkumar@worldbank.org Tel: (202) 473-0799 Financial Advisory and Banking World Bank Treasury Washington, DC treasury.worldbank.org
<Insert Picture Here> Camilla Kampmann
Camilla Kampmann Senior Marketing Director, EE&CIS, Oracle Corporation Strong FY07 Financial Performance New Software License Revenue Maintenance Revenue Service Revenue Total Revenue
Department of Finance
Department of Finance Financial Control and Compliance Investing and Cash Flow Management Accounting and Financial Reporting Payment of Countywide Obligations Risk Management* * The Risk Management budget
Iowa State University Proposal for HR-01 ISU HR Operating Model
Iowa State University Proposal for HR-01 ISU HR Operating Model Overview: Iowa State University proposes undertaking the HR-01 ISU HR Operating Model business case to transform the quality, manner and
Kentucky WIC EBT Mid-Pilot Review A discussion of what we know so far and what we hope to learn in the future
Kentucky WIC EBT Mid-Pilot Review A discussion of what we know so far and what we hope to learn in the future Dennis Hill, Commonwealth of Kentucky WIC Ellen Thompson Simon, MAXIMUS Jon Haught, MAXIMUS
What is the Issuer Driven ETF project?
What is the Issuer Driven ETF project? Background on Traditional Bond An exchange-traded fund (ETF) is an investment fund traded on stock exchanges, much like stocks (source: Investopedia) Bond hold securities
FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF OPERATIONS
SMG 1117.2111 FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS FOOD AND DRUG ADMINISTRATION OFFICE OF OPERATIONS OFFICE OF INFORMATION MANAGEMENT AND TECHNOLOGY OFFICE OF INFORMATION MANAGEMENT
2012 Proposed Projects. Project Title Project Description. Business Intelligence Products
Business Intelligence Products etariff Public Website Module This project will add the etariff Public Website module to www.nyiso.com. This is a small effort with new enhancements for the MPs. It allows
How To Manage It Asset Management On Peoplesoft.Com
PEOPLESOFT IT ASSET MANAGEMENT KEY BENEFITS Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration Oracle s PeopleSoft IT Asset Management streamlines and automates
Reducing Outages and Degradations. With Proactive Application Performance Monitoring. Ted Wilson VP Business Development SL Corporation ted@sl.
Reducing Outages and Degradations With Proactive Application Performance Monitoring Ted Wilson VP Business Development SL Corporation ted@sl.com Agenda Application Performance Monitoring What s All the
ASPM Calendar 2015. Africa School of Project Management (ASPM) Calendar 2015. Nairobi Kenya.
ASPM Calendar 2015 Africa School of Project Management (ASPM) Calendar 2015 Nairobi Kenya. Contact Details. Africa School Of Project Management (ASPM) P.O. Box 8355, Nairobi 00100, Kenya. Location Westland
S. ll IN THE SENATE OF THE UNITED STATES A BILL
HENF Discussion Draft S.L.C. TH CONGRESS ST SESSION S. ll To promote innovation and realize the efficiency gains and economic benefits of on-demand computing by accelerating the acquisition and deployment
How IT Can Help Companies Make Better, Faster Decisions
How IT Can Help Companies Make Better, Faster Decisions How It Can Help Companies Make Better Faster Decisions Of the many different groups that make up a business organization sales, finance, human resources
An Enterprise Perspective on Cloud Innovation. Andy Brown UBS Group CTO Client Facing Technologies CIO
An Enterprise Perspective on Cloud Innovation Andy Brown UBS Group CTO Client Facing Technologies CIO UBS: One of the leading financial firms UBS draws on its 150-year heritage to serve private, institutional
Grade Minimum Midpoint Maximum 42 $179,966 ($92.29) $224,972 ($115.37) $269,958 ($138.44) Managing Director, Aviation
42 $179,966 ($92.29) $224,972 ($115.37) $269,958 ($138.44) Managing Director, Aviation Deputy CEO 41 $170,664 ($87.52) $213,330 ($109.40) $255,996 ($131.28) Chief Financial & Administrative Officer 40
Department of Information Technology
Department Overview Erin Devoto, Director & Chief Technology Officer (206) 684-0600 http://www.seattle.gov/doit The Department of Information Technology (DoIT) manages the City's information technology
Presentation for The National Commission for Energy State Regulation of Ukraine
Presentation for The National Commission for Energy State Regulation of Ukraine Todd Keech Laura Walter PJM Interconnection June 17, 2014 What is PJM? 1 What is PJM? ISO RTO Map Part of Eastern Interconnection
Sales Compensation Automation Trends Survey
Sales Compensation Automation Trends Survey Section 1: Program Administration 1. Is there a designated owner (a formally recognized individual or team) of the sales compensation administration process
IT Vendor Due Diligence. Jennifer McGill CIA, CISA, CGEIT IT Audit Director Carolinas HealthCare System December 9, 2014
IT Vendor Due Diligence Jennifer McGill CIA, CISA, CGEIT IT Audit Director Carolinas HealthCare System December 9, 2014 Carolinas HealthCare System (CHS) Second largest not-for-profit healthcare system
Locating the thin edge of the wedge in annuity distribution:
Locating the thin edge of the wedge in annuity distribution: 2014 s retail annuity market s best production opportunities in key state markets This state level analysis integrates measures of the current
Enabling Strategy. April 2013
Charting our Course Enabling Strategy Long INFORMATION Term Financial TECHNOLOGY Planning Strategy April 2013 Long Term Financial Planning Strategy The Long Term Financial Planning Strategy applies a disciplined
Environmental Protection Agency Clean Water and Drinking Water State Revolving Funds ARRA Program Audit
Environmental Protection Agency Clean Water and Drinking Water State Revolving Funds ARRA Program Audit Audit Period: December 1, 2009 to February 12, 2010 Report number Issuance date: March 9, 2010 Contents
Our Challenging Future
Protecting Our Future by Making Advanced Asset Management Decisions < All stories in this section Gregory M. Baird Dec 23, 2011 America s economic dominance as a world power over the past several decades
Request for Proposal
Request for Proposal 1. Background MEDO s Affinity Card Program is a multi- purpose loyalty and finance card, introduced by MEDO (the Métis Economic Development Organization) and positioned to enhance
SCHOOL DISTRICT BUSINESS LEADER
SCHOOL DISTRICT BUSINESS LEADER Test Design The School District Business Leader assessment consists of two tests. Each test contains a section with multiplechoice questions and a section with written assignments.
WE ANSWER QUESTIONS THAT NO ONE ELSE CAN. 68 T.W. Alexander Dr. P.O. Box 13628 Research Triangle Park, NC 27709 www.cuttingedgeinfo.
MEDICAL INFORMATION AND CALL CENTER PERFORMANCE BUILDING NEW PRACTICES TO MEET THE EVOLVING NEEDS OF HCPS AND PATIENTS FULL TABLE OF CONTENTS & CHARTS AND GRAPHICS 68 T.W. Alexander Dr. P.O. Box 13628
VITA Update Sam A. Nixon Jr. House Appropriations Committee www.vita.virginia.gov
VITA Update Sam A. Nixon Jr. Chief Information Officer of the Commonwealth House Appropriations Committee January 22, 2014 1 1 VITA s Mission: Mandate for Change Business-like discipline to IT management
Enterprise Technology, Office of. Projects Summary ($ in Thousands) 2010 Agency Priority
Projects Summary ($ in Thousands) Project Title 2010 Agency Priority Agency Project Request for State Funds ($ by Session) Governor s Recommendations Governor s Planning Estimate Ranking 2010 2012 2014
Charles Betz Enterprise Architect & Author
Charles Betz Enterprise Architect & Author Charlie Betz is Director of Technical Strategy (aka Chief Architect) for a major US telecom and ecommerce hosting provider, currently assigned to one of the largest
Rethink IT. Reinvent Business. 2013 IBM Corporation
Rethink IT. Reinvent Business. What does IBM do? Percent of IBM s Total Revenue 2012 2% 24% 57% IT Services Hardware Software Financing 17% 2 Introduction CFOs are seeking to shorten decision making process
The Diverse Manufacturing Supply Chain Alliance (DMSCA) The Corporate Mentoring Program (CMP)
The Diverse Manufacturing Supply Chain Alliance (DMSCA) The Corporate Mentoring Program (CMP) Prepared For Minority Business Development Agency (MBDA) MBDA Initiatives in Advance Manufacturing December
Testimony of Dennis Anosike, Chief Financial Officer Washington Metropolitan Area Transit Authority
Testimony of Dennis Anosike, Chief Financial Officer Washington Metropolitan Area Transit Authority Before a joint hearing of the Subcommittee on Transportation and Public Assets and the Subcommittee on
FY14 Q2 Chief Information Officer Federal Information Security Management Act Reporting Metrics v1.0
FY14 Q2 Chief Information Officer Federal Information Security Management Act Reporting Metrics v1.0 Prepared by: US Department of Homeland Security Office of Cybersecurity and Communications Federal Network
Audit Capabilities: Beyond the Checklist. Niall Haddow, Business Leader Philip Young, Sr. IT Auditor Professional Strategies - Session S32
Audit Capabilities: Beyond the Checklist Niall Haddow, Business Leader Philip Young, Sr. IT Auditor Professional Strategies - Session S32 Agenda Beyond the Checklist Visa Overview Visa Internal Audit Overview
Building a Business Case for Procure-to-Pay
Building a Business Case for Procure-to-Pay Building a Business Case for Procure-to-Pay 1. Introduction Becoming that well-equipped procurement and supply management organization means recruiting the right
INFORMATION TECHNOLOGY
MISSION STATEMENT The Information Technology department provides technology, telecommunications and information systems leadership and strategic planning while ensuring efficient, cost effective implementation
GEN-18 Shifting the Paradigm on BPM Software
Slide 1 GEN-18 Shifting the Paradigm on BPM Software Dirk Kozian Ramesh Srinivasan social.invensys.com @InvensysOpsMgmt / #SoftwareRevolution /InvensysVideos /Wonderware /company/wonderware 2013 Invensys.
Oregon Department of Human Services Central and Shared Service Programs
Overview DHS Central and Shared Services provide critical leadership and business supports necessary to achieve the mission of the agency: helping Oregonians achieve well-being and independence through
Information Technology. April 19, 2012
Information Technology April 19, 2012 1 Overview Mission Statement Department Goals Key Performance Indicators 2011 Annual Customer Survey Scope of IT Services How Do We Improve IT Services Must Address
Reducing Outages and Degradations. With Proactive Application Performance Monitoring. Ted Wilson VP Business Development SL Corporation ted@sl.
Reducing Outages and Degradations With Proactive Application Performance Monitoring Ted Wilson VP Business Development SL Corporation ted@sl.com Agenda Application Performance Monitoring What s All the
Enabling Storage Services in Virtualized Cloud Environments
Cloud Environments Contents 1. Multi-Tenant Architecture... 4 2. Server Groups, Attributes, and Aggregation... 4 3. Capacity Planning as a Service... 6 4. Chargeback as a Service... 9 4.1. Storage Chargeback...
Attached are the Board materials in relation to these agenda items. Item 4.3 1 ERCOT Public
The Human Resources & Governance (HR&G) Committee is expected to consider HR&G Committee Agenda Item 4.3: Recommendation regarding Proposed 2016 ERCOT Key Performance Indicators (s) at its meeting on December
Department of Technology. Strategic Priorities for 2013
Department Description Department of Technology The Department of Technology (DoT) supports the local government information infrastructure by providing uninterrupted, secure, and reliable information
Water Utility Strategic Planning From Concept to Implementation
Water Utility Strategic Planning From Concept to Implementation May 7, 2009 HDR Engineering, Inc. Presentation Overview Why Bother? Topics Administration, Customer Service, and Intradepartmental Master
PEOPLESOFT IT ASSET MANAGEMENT
PEOPLESOFT IT ASSET MANAGEMENT K E Y B E N E F I T S Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration P E O P L E S O F T F I N A N C I A L M A N A G E M
IT Governance and Control: An Analysis of CobIT 4.1. Prepared by: Mark Longo
IT Governance and Control: An Analysis of CobIT 4.1 Prepared by: Mark Longo December 15, 2008 Table of Contents Introduction Page 3 Project Scope Page 3 IT Governance.Page 3 CobIT Framework..Page 4 General
A Managed Storage Service on a Hybrid Cloud
A Managed Storage on a Hybrid Cloud Business Context Sustainability Improve procurement & contract management Embrace and optimise advances in technology Environmental improvement & carbon reduction Global
Mayor Savage and Members of Halifax Regional Council. Amanda Whitewood, Director, Finance & ICT
REVISED Jan 14/16 (Slide 15 only) P.O. Box 1749 Halifax, Nova Scotia B3J 3A5 Canada Item No. 6 Committee of the Whole January 13, 2016 TO: SUBMITTED BY: Mayor Savage and Members of Halifax Regional Council
HOW WORLD-CLASS ORGANIZATIONS DELIVER MORE VALUE. Presented to: National Consortium for Continuous Improvement in Higher Education
HOW WORLD-CLASS ORGANIZATIONS DELIVER MORE VALUE Presented to: National Consortium for Continuous Improvement in Higher Education Tom Willman The Hackett Group July 9, 2011 Statement of Confidentiality
Strategic Planning Guide
Planning Guide Social Enterprise Start-Up Tool Kit Emily Bolton, Enterprise Development Manager, 1 Plan Process Clarity Priorities Resource Implications Performance Metrics Objective To develop a concrete
SAP xapp Resource and Portfolio Management (SAP xrpm)
SAP xapp Resource and Management (SAP xrpm) Version 2.0 Kai Nylen Solution Adviser, SAP Finland Outline Challenges Facing Organizations SAP xrpm Product Overview SAP xrpm Architecture SAP xrpm Customer
Making State Government IT Consolidation Work for GIS in Louisiana
Making State Government IT Consolidation Work for GIS in Louisiana James E. Mitchell, Ph.D. Louisiana Office of Technology Services Geospatial Services Manager 2015 ESRI International Users Conference
Appendix D to DIR Contract No. DIR-SDD-2102. SYNNEX Corporation STATEMENT OF WORK / SUPPLEMENTAL AGREEMENT for <DIR CUSTOMER> END USER SERVICES
Appendix D to DIR Contract No. DIR-SDD-2102 SYNNEX Corporation STATEMENT OF WORK / SUPPLEMENTAL AGREEMENT for END USER SERVICES TABLE OF CONTENTS 1. Introduction... 3 2. Term of SOW...
NGITS ITSM STRATEGY JAYASHREE RAGHURAMAN SHIVA CHANDRASHEKHER VIKAS SOLANKI
NGITS ITSM STRATEGY JAYASHREE RAGHURAMAN SHIVA CHANDRASHEKHER VIKAS SOLANKI AGENDA JAYASHREE 1. Introduction 2. Problem Statement 3. Recommendations 4. Organization Structure 5. Roadmap 6. Cost Benefit
Treasure Trove The Rising Role of Treasury in Accounts Payable
Treasury and Trade Solutions North America July 30, 2015 Treasure Trove The Rising Role of Treasury in Accounts Payable 2015 Citibank, N.A. All rights reserved Today s Speakers Andrew Bartolini Chief Research
Help desk / incident management system. João Carlos Cardoso Director of IT Tribunal de Contas, Portugal 19 de Abril de 2007
Help desk / incident management system João Carlos Cardoso Director of IT Tribunal de Contas, Portugal 19 de Abril de 2007 Introduction Context Project Implementation Benefits and improvements in communication
ICT Category Sub Category Description Architecture and Design
A A01 Architecture and Design Architecture and Design Enterprise & Business Architecture A02 Architecture and Design Information Architecture A03 Architecture and Design Solution Architecture B Benchmarking
FEDERAL UTILITY PARTNERSHIP WORKING GROUP SEMINAR April 22-23, 2015 Nashville, TN
FEDERAL UTILITY PARTNERSHIP WORKING GROUP SEMINAR April 22-23, 2015 Nashville, TN Data Centers New Market For Performance Contracting Jake Wooley IT Program Manager, OCIO Agenda Situational Awareness Opportunities
NEW YORK STATE-WIDE PAYROLL CONFERENCE. Presented to:
NEW YORK STATE-WIDE PAYROLL CONFERENCE Presented to: Felicia Cheek, Practice Leader Global Time to Pay Advisory 15 September 2014 Statement of Confidentiality and Usage Restrictions This document contains
Accenture Commodity Trading and Risk Management Services. Helping companies achieve high performance in commodity trading operations
Accenture Commodity Trading and Risk Management Services Helping companies achieve high performance in commodity trading operations 2 Companies today operate in a fundamentally changed global business
The Changing Role of Software in the New Era George L. Lotridge Senior Partner Technology Strategist VMware, Inc.
1 The Changing Role of Software in the New Era George L. Lotridge Senior Partner Technology Strategist VMware, Inc. The Three Eras of IT Mainframe Client-Server Mobile-Cloud Thousands of Users Hundreds
CORPORATE SERVICES DEPARTMENT General Issues Committee February 13, 2015
7.2 2015 TAX OPERATING BUDGET CORPORATE SERVICES DEPARTMENT General Issues Committee February 13, 2015 1 Corporate Services Department TEAM EFFORT 2 Corporate Services Department EMPLOYEE RECOGNITION 3
DAS-INFORMATION MGMT SERV DIV (1160)
DAS-INFORMATION MGMT SERV DIV (1160) Department of Administrative Services Information Management Services Division Client Support Applications Support Technical Support Fiscal and Support Application
Managing Your Network for the Future
Managing Your Network for the Future Richard L. Ptak Partner/Founder Ptak, Noel & Associates rlptak@ptaknoelassociates.com www.ptaknoelassociates.com Agenda Why is this important? The IT operations model.
International Colloquium on Financial Management for National Governments Measuring Performance through Benchmarking and Shared Services
International Colloquium on Financial Management for National Governments Measuring Performance through Benchmarking and Shared Services September 16, 2015 1 The President s Management Agenda Four Key
Strategic Planning and Organizational Structure Standard
Table of contents Strategic Planning and Organizational Structure Standard 1. General provisions Grounds for application of the Standard Provisions of the Standard 2. Contents of the Standard 3. Corporate
TxDOT Internal Audit Debt Management Function (1502-8) Department-wide Report
Debt Management Function (1502-8) Department-wide Report Introduction This report was prepared for the Transportation Commission, TxDOT Administration and Management. The report presents the results of
The Debt Management Office
The Debt Management Office Based on a client presentation October 2010 1 Outline The Debt Management Office Different institutional arrangements Internal organisation and operation Building a DMO What
XEROX TALKS BEST PRACTICES FOR OPEN SOURCE GOVERNANCE
XEROX TALKS BEST PRACTICES FOR OPEN SOURCE GOVERNANCE November 2014 2014 Black Duck Software, Inc. All Rights Reserved. SPEAKERS Phil Odence Vice President and General Manager Black Duck Software Robert
Technology Services Strategic Plan
Technology Services Strategic Plan 2014 Table of Contents A Changing Landscape... 3 Values... 4 Technology Services Goals... 5 Employee Engagement... 6 Operational Efficiency... 7 Agency Satisfaction...