Making Business Mobile. Enterprise Mobile Apps. Facilities Management Framework.

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1 Enterprise Mobile Apps Facilities Management Framework

2 Facilities Management At The Heart Of An Efficient Organisation Companies of all sizes are recognising the financial and operational benefits of outsourcing non-core activities of their business. This could include office cleaning, staff catering, building security or maintaining the fabric of a building. If an activity doesn t directly contribute to the organisation s success and can be a financial and operational distraction, then outsourcing these functions may be the correct approach to take. This is the world of facilities management 173 bn Annual estimated value of UK facilities management contracts 73% Of all facilities management companies expected to grow within the next 12 months Facilities Management Market Reports 2012/2013 The trend within the facilities management sector has been to move away from single service providers and towards bundled services and integrated solutions. Providers typically offer a broader range of services, better resource availability and specialist expertise (e.g. energy management, pest control, procurement etc). This multi-service delivery requires strong management and an effective communication structure to maximise resource usage and maintain service levels. This integrated, single supplier approach has now taken organisations into the realm of Total Facilities Management (TFM). TOTAL FACILITIES MANAGEMENT (TFM) Building Maintenance Office Cleaning Staff Catering On/Offsite Security Reception Staff Hygiene Services

3 The Challenges: The design, implementation and maintenance of a workable and co-ordinated Total Facilities Management (TFM) infrastructure can present organisations with a number of significant challenges: Communication, Communication, Communication As the trend towards more a centralised delivery of services increases, so does the requirement for a cohesive communication strategy between functions, departments or even subsidiary companies. An effective TFM communication infrastructure will only work when it can combine information from operational activities, with input from managerial and procedural interests. This is a two way process, with information from the workforce and feedback from management playing equal roles. It s All About The People - In Real Time Having access to real-time information, across multiple business functions is crucial for all TFM organisations. Having real-time visibility of staff shortfalls, uncompleted tasks and on-site staff emergencies, are at the heart of an effective TFM infrastructure and vital for remedial management processes. Follow The Data, Follow The Money Gathering information on activities, results and personnel is just one half of a TFM infrastructure. Using this data to calculate salaries, over-time payment and bonuses is the other half of the puzzle. Having the ability to synchronise this realtime data directly into back-end data systems for processing and reporting purposes is a must have for all TFM vendors. Can Help can provide organisations with a range of mobility app solutions that can help to address these challenges by mobilising standard facilities management functions across a wide range of mobile devices.

4 Relationship Management Relationship Management Process Relationship Management Resource Relationship Management Activity Relationship Management Compliance Facilities Management The Solution - An Overview offer a mobile framework which can support your facilities management operations and help drive Lean Business processes. We provide a range of mobile applications that can help to facilitate the accurate capture of data on-site and across multiple disciplines (security, catering, hygiene etc). This data can then be submitted to a centralised database. By utilising mobile apps, you will be able to accurately record, monitor and report on all areas of your facilities management infrastructure. Our apps can eliminate traditional paper-based reporting methods and drastically improve efficiency and service levels. All our apps can be tailored to your specific functional or operational requirements. They will work across all contemporary mobile platforms (Apple ios, Android, Windows etc.) and have full back-end integration capabilities. Mobilise your facilities management processes with apps, including:- Site surveys and reporting allocation scheduling auditing much more Powered By mdesign All facilities management apps are created by our innovative app development platform, mdesign. With mdesign you can create an infinite range of facilities management apps quickly and easily by using our simple drag-and-drop design interface. If you can think of a facilities management process, then we can probably mobilise it through mdesign.

5 A Cohesive Mobile Strategy offer a mobile app framework to support all areas of your facilities management operations. By utilising mdesign apps, data on tasks, performance and personnel can be captured on mobile devices and transferred automatically to a central database. This data can then be synchronised with various elements of an ERP system to trigger secondary billing, scheduling or other functions. All data is available for reporting purposes at every stage of this process. Site Security Check Job Scheduling TFM Operational Management Real-time notification Dynamic business applications: data driven or via changed policy/process Resource optimisation ERP Systems Scheduling Payroll Asset Inspection mdesign FRAMEWORK Personnel Resource Booking & Allocation FM Process FM Data Billing mdesign apps may also be driven dynamically from the back-end systems. Changes to apps can be made centrally and distributed automatically to the relevant mobile applications and personnel. This enables a rapid response to changing business priorities, without the need for a return to base upgrade of software. All mdesign facilities management apps will synchronise with all leading SQL database architectures (Oracle, Microsoft, Sybase etc.) and support all standard reporting tools (Crystal, Cognos, Oracle etc.)

6 Recording Communication Management Resource Accident Facilities Management An End-To-End Framework Once operational the facilities management mobile framework provides a mechanism for auditing day-to-day activities, and the capture of any relevant information across a wide range of operational functions. All apps will work across all contemporary mobile platforms (Apple ios, Android, Windows Phone 8 etc.) eliminating the need to develop an app for each individual platform. Example of a mdesign building maintenance app apps will also extend the reach of mobile applications to sub-contractors, suppliers and even customers, supporting a Bring Your Own Device (BYOD) approach to hardware allocation. Here are just a few scenarios of where the facilities management mobile framework could be applied:- of building maintenance activities of catering schedules Task allocation for office cleaning staff of on-site security staff and asset allocation and injury reporting Example of a mdesign resource and asset allocation app Cost Effective Reporting & Analysis The facilities management mobile framework provides quick and accurate reporting of anomalies for analytical and remedial purposes. The centralised data storage model and the ability to capture and submit information remotely and in real-time, reduces the cost of data transportation and increases the levels of data entry quality.

7 The Benefits The mobile facilities management framework provides organisations with some key advantages:- Innovation: Key business managers can quickly and easily design and build mobile applications, to support Lean Business processes that can significantly reduce operational costs. These can be applied to a wide range of facilities management functions. Data: The mobile framework allows easy access to operational data from a centralised database. Data can be captured in real time and synchronised at regular intervals. This reduces the need for data re-keying and improves data quality. Compliance: Our range of mobile apps can steer workers, supervisors and managers through all the correct policies and procedures for any given task. They also allow access to additional supporting information, allowing staff to keep informed and compliant. -The Clear Choice For Mobility Partnership Gain access to current and historical data from a centralised point Eliminate paper-based processes, increasing confidence in data quality Utilise apps for a wide range of functions and scenarios Provices a fully integrated mobile framework between departments Supports flexible working practices, including offline working and BYOD policies Accessibility: mobile apps can be accessed via a variety of touch points, including smartphones and tablets. This supports a Bring Your Own Device (BYOD) strategy. All mobile apps can work online and offline, increasing the productivity of your mobile workforce. Get in touch We d love to hear from you. If you d like to get together to discuss your mobility needs, would like a quote or just need some friendly advice, why not give us a call. UK: USA: or Visit our website For more information about and mdesign please visit our website

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