QUESTIONNAIRE. 1. Your Name: 2. Age-group: Below 25 years years. 3. Gender : Male Female. 4. Education : H.S.C or Below H.S.C.

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1 QUESTIONNAIRE A. PERSONAL DETAILS: 1. Your Nme: 2. Age-group: Below 25 yers yers yers Over 45 yers 3. Gender : Mle Femle 4. Eduction : H.S.C or Below H.S.C. Grdution Post-Grdution Any other 5. Occuptions: Government Employee Business Retired Professionls Others 6. Monthly Income: Below Rs. 10,000 Rs.10, 001 to Rs.20, 000 Rs.20, 001 to Rs.30, 000 over Rs.30, In which compny do you hve D-mt nd Trding Account? Relince money indiinfoline Angel Broking Geogit Securities ICICI direct HDFC securities Indi bulls Krvy ICICI-securities. Shrekhn Cityonline Kotk-Securities Mrwdi SBI-Investment others.

2 B. GENERAL AWARENESS 1. Which type of Online Trding do you prefer? Intrdy Investments 2. Since how long time hs you involved in Online Trding? Less thn 6 month s 6 months to 1 yer More thn 2 yers 1 yer to 1.5 yer 1.5 yers to 2 yers 3. Your two most preferred Trding Websites: (A) (B) 4. Why do you prefer Online Trding to conventionl trding? (Give Rnk) Time sving more convenience Low cost No dependency on others Rel time price wreness More sfe Others 5. For which Fctor do you prefer Online Trding? (Give Rnk) Better Erning Sfe Investment Esy to Access High Growth Liquidity Specultion 6. By which Broker firm you re conducting your trnsctions? Relince money indiinfoline Angel Broking Geogit Securities ICICI direct HDFC securities Indi bulls Krvy ICICI-securities. Shrekhn Cityonline Kotk-Securities Mrwdi SBI-Investment Others.

3 7. Which sources do you use for being informed bout generl nd legl issues relevnt to the online trding? 1 Personl contcts 2 News from Chmbers of Commerce, industry ssocitions, etc. 3 Legl dvisor 4 Online portl 5 Newsletters 6 Websites nd Brokerge firms 7 News ppers nd mgzines, Journls 8 Others (Plese specify) 8. Criteri for the online trding, which re considered to open n ccount in brokerge house: no. Fctors Most Imp. 1 Vriety of products offered Imp Neutrl Lest Imp. Not imp 2 Time to open n ccount 3 Brokerge chrges 4 Customer services 5 softwre 6 Reserch reports 7 Efficiency t pek hours 8 Customer reltionship 9 Complince system 10 Infrstructure 11 Brnd 12 Trding clls/sms 13 Effective execution 14 Regulr delivery of contrct es 15 Mrket exposure 16 Recording confirmtion 17 Access to bck office 18 Comprehensive stock trding portl 19 Employees skill 20 Helpline services 21 guidnce

4 9. Show your Agreement level for the following sentences regrding ledge bout online trding. [SA = Strongly Agree, A = Agree, NANDA=Neither Agree nor disgree, D= Disgree, SD=Strongly Disgree] Sttements SA A NA/ ND 1. Online Trding hs cptured more investors 2. Online Trding hs reduced chnces of Frud 3. Online Trding hs mde trding process more trnsprent 4. Online Trding hs Bright future hed 5. Online Trding is the Reducing the role Of Broker 6. Online Trding gives more return on Frud 7. While Online Trding Indin Cpitl Mrket hs become efficient D SD 10. ledge level regrding the wreness bout the problems fced by online trders: Sttements 1. Technologicl spects of Online Trding 2. Risk of system filure 3. Professionl Mngement of Broker 4. Trnsction cost of online Trding 5. Requisite Informtion for online Trding 6. Possibilities of fruds 7. Poor Communiction Network 8. Level of Trnsprency 9 Immedite Resolution when problem occurs t time of Online Trding

5 11. Generl wreness regrding online trding: Show your Agreement level for the following sentences [SA= Strongly Agree, A= Agree, NA/ND=Neither Agree nor disgree, D= Disgree, SD=Strongly Disgree] SR. STATEMENTS SA A 1 I the procedure for online trding 2 I how to plce n order 3 I how to cncel n order 4 I how to purchse security in csh ccount I the options for plcing trde if I 5 m unble to ccess my ccount online I tht If I trde on mrgin, my broker cn sell my 6 securities without giving me mrgin cll I tht no regultions require 7. trde to be executed within certin time 8 I wht to do if I hve complints NA/ ND D SD C. LEGAL AWARENESS 1. Legl ledge level for the following Acts: no. 1 Indin Contrct Act, 1872 Sttements 2 Securities Contrcts (Regultion) Act, Securities Contrcts (Regultion) Rules, Securities nd Exchnge Bord of Indi Act, SEBI (Stock Brokers & Sub-Brokers) Rules, SEBI (Stock Brokers & Sub-Brokers) Regultions, SEBI (Insider Trding) Regultions, SEBI (Prohibition of Frudulent And Unfir Trde Prctices Relting to security mrkets) 9 Securities Mrkets Regultions, The Depositories Act, The Compnies Act, 1956

6 2. Legl wreness bout investor s right for the following sentences: Sttements 1 To receive the shre certifictes, on llotment or trnsfer (if opted for trnsction in physicl mode) s the cse my be, in due time. 2 To receive copies of the Annul Report contining the Blnce Sheet, the Profit & Loss ccount nd the Auditor s Report. 3 To prticipte nd vote in generl meetings either personlly or through proxy. 4 To receive dividends in due time once pproved in generl meetings. 5 To receive corporte benefits like rights, bonus, etc. once pproved. 6 To pply to Compny Lw Bord (CLB) to cll or direct the Annul Generl Meeting. 7 To inspect the minute books of the generl meetings nd to receive copies thereof. 8 To proceed ginst the compny by wy of civil or criminl proceedings. 9 To pply for the winding up of the compny. 10 To receive the residul proceeds. 11 To receive offer to subscribe to rights shres in cse of further issues of shres. 12 To receive offer under tkeover or buybck offer under SEBI Regultions. 3. Legl ledge bout investor s responsibilities for the following sentences. Sttements 1 Investors hve to be specific. Investors hve to remin 2 informed. 3 Investors hve to be vigilnt. Terms nd conditions you ccept 4 while doing online trding Regultory guidelines pplicble 5 to investor for online trding

7 4. Given below re types of grievnces for which you could pproch SEBI: Show your ledge level for the following sentences. Sentences 1 Refund Order/ Allotment Advise 2 Non-receipt of dividend. 3 Non-receipt of shre certifictes fter trnsfer. 4 Debentures 5 Non-receipt of letter of offer for rights. 6 Collective Investment Schemes Mutul Funds/ Venture Cpitl Funds/ Foreign 7 Venture Cpitl Investors/ Foreign Institutionl Investors/ Portfolio Mngers, Custodins. Brokers/ Securities Lending Intermediries/ Merchnt Bnkers/ Registrrs nd Trnsfer Agents/ 8 Debenture Trustees/ Bnkers to Issue/ Underwriters/ Credit Rting Agencies/ Depository Prticipnts Securities Exchnges/ Clering nd Settlement 9 Orgniztions/ Depositories. 10 Derivtive Trding Corporte Governnce/ Corporte Restructuring/ 11 Substntil Acquisition nd Tkeovers/ Buybck / Delisting / Complince With Listing Conditions.

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