Hospitality Programs. Hospitality Programs. Advanced Diploma. for International Students. for International Students. Entry requirements.

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1 Hospitality Programs for International Students Hospitality Programs for International Students Advanced Diploma Entry requirements Australian Year 12 (or recognised equivalent conducted in the medium of English) or At least 18 years of age with one year of relevant work experience and satisfactory completion of Australian Year 10 (or recognised Australian equivalent) plus English language proficiency demonstrated by ONE of the following: Minimum IELTS score of 5.5 with no band below 5.0 (or recognised equivalent) Advanced English language certificate from recognised English language centre English is the first language * Recognition of relevant prior learning in an educational course and/or in the workplace is available to all international students. Contact Details For further information about ELTHAM s International Student Hospitality Program please contact: Registrar TEL registrar@elthamcollege.vic.edu.au Hospitality Program Manager: Ms Julie Bowry-Needham TEL jbowry-needham@elthamcollege.vic.edu.au 1660 Main Rd Research PO Box 40 Eltham Victoria, Australia 3095 TEL FAX Introduction ELTHAM College of Education is an educational institution that that offers an outstanding range of educational opportunities from K-12 and Post School tertiary programs. ELTHAM is recognised as an Australian leader in educational innovation. Students from all nationalities experience an exceptional Australian education at ELTHAM. Our highly regarded International Student Program includes students from a growing list of nations taking part in the ELTHAM community. Our priorities are to ensure that students achieve their academic and personal potential and graduate from ELTHAM with the skills to succeed in further studies and employment. Our dedicated staff support students to direct their own learning and reach their goals. We provide a peaceful and friendly environment in which differences are applauded and global citizenship is valued. Our commitment to global connections includes relationships with sister institutions in China, France and Indonesia. Located northeast of Melbourne, Victoria s capital city, in a tranquil setting, the College offers easy access by car or public transport to the city centre and the Australian bush. Our main campus at Research comprises 50 hectares of excellent facilities including modern classrooms, a well equipped library, advanced information technology resources, science laboratories, observatory, performance centre, arts centre, basketball stadium, tennis courts, numerous sporting ovals, environmental reserve and an indoor heated swimming pool. Hospitality Program ELTHAM Hospitality & Viticulture Centre ELTHAM has established a world class hospitality program in response to the demand for employment pathways to some of the fastest growing national and international service industries. Our location at the gateway to one of Australia s premier wine and hospitality regions, the Yarra Valley, offers students excellent casual employment opportunities through the College s links to nearby businesses, vineyards and restaurants. The Hospitality Program is staffed by a range of fully qualified, experienced and successful industry experts. Our smaller student body ensures a high level of individual care and attention. The program is based in a high quality training centre amidst a peaceful pastoral environment in the picturesque Swipers Gully Vineyard opposite the main ELTHAM campus. ELTHAM College, trading as ELTHAM College of Education is a registered provider - CRICOS provider Code 00138D, and a registered training organisation, RTO No The courses have been designed to offer an even spread of business, restaurant/café and wine service units. All courses utilise the unique assets of ELTHAM: quality trainers a world class facility and an established vineyard All training is provided on site at the ELTHAM Hospitality and Viticulture Training Centre. All courses are nationally accredited and are recognised by all other Certificate and Diploma providers. 0105

2 ELTHAM Hospitality Graduate Opportunities The Hospitality, Tourism and Wine industries will continue to grow in the future. ELTHAM graduates will have the academic training and employment experiences to move into these exciting industries as: an owner/manager of a restaurant/cafe/hotel/vineyard a quality provider of food, wine, bar, coffee services an owner/manager of hospitality/wine tourism services a head chef or sous chef They will also have the essential business skills to move into a wide variety of roles in the broader business sector. Graduates will be able to move into university study at an advanced level by receiving credit for their ELTHAM qualifications. ELTHAM Advanced Diploma graduates who successfully complete all three La Trobe University electives (one per semester) will be eligible to commence second year studies in the La Trobe University Bachelor of Business (Tourism & Hospitality). Course description The following Australian nationally accredited courses are offered to international students: Certificate IV in Hospitality (Supervision) THH42602 Or Certificate IV in Hospitality (Commercial Cookery) THHTHH41302 Diploma of Hospitality Management THH51202 Advanced Diploma of Hospitality THH60202 All three courses have core business units which are streamed into two areas: Business administration Work place relations and conditions All three courses also have elective units which are streamed into two areas: Restaurant/café Wine & service Kitchen Hospitality Programs ADVANCED DIPLOMA specialising in restaurant & wine service Diploma cores plus - THHGLE15B Manage financial operations THHGLE16B Manage physical assets THHGLE19B Develop & implement a business plan THHGLE12B Develop & manage marketing strategies THHGLE06B Monitor staff performance THHGLE07B Recruit and select staff Diploma electives plus - THHSCAT02B Plan the catering for an event or function THHCCH02A Prepare, cook and serve food for menus THHBKA03B Receive and store kitchen supplies THHBCC11B Implement food safety procedures FDFCDSPTA Prepare for a wine tasting FDFCDSCPTA Conduct a wine tasting DIPLOMA specialising in restaurant & wine service Certificate IV cores plus - THHGLE03B Develop and implement operational plans THHGLE11B Manage quality customer service THHGLE13B Manage finances within a budget THHGLE14B Prepare and monitor budgets THHGLE20B Develop and maintain the legal knowledge for compliance THHGCS08B Establish and conduct business relationships THHGLE05B Roster staff THHGLE04B Establish and maintain a safe and secure workplace THHGLE09B Manage workplace diversity Certificate IV electives plus - THHS2CC3B Develop a food safety program THHSCAT04B Design menus to meet market needs THHBCC13B Plan & control menu based catering THHADFB01B Provide specialist advice on food FDFCDSEWA Evaluate wines (standard) THHADFB02B Provide specialist advice on wine THHADFB05A Plan and monitor espresso coffee service CERTIFICATE IV specialising in restaurant & wine service THHGFA06A Interpret financial information THHGGA06B Receive and store stock THHGGA07B Control and order stock THHGGA01B Communicate on the telephone THHGHS01B Follow workplace hygiene procedures THHCO01B Develop & update hospitality industry knowledge THHGCSO2B Promote products & services to customers THHGLE02B Monitor work operations THHGLE02B Implement workplace health, safety and security procedures THHGLE08B Lead and manage people THHGTR01B Coach others in job skills THHCOR2B Work in a socially diverse environment THHGSC03B Deal with a conflict situation THHCOR01B Work with colleagues & customers THHCOR03B Follow health, safety & security procedures THHBFB00B Clean and tidy bar areas THHBFB01B Operate a bar THHBFB02B Provide a link between kitchen and service areas THHBFB03B Provide food and beverage service THHBFB11B Develop and update food and beverage knowledge THHBFB04B Provide table service of alcoholic beverages THHBFB10B Prepare and serve non-alcoholic beverages THHBFB12A Prepare and service espresso coffee THHBFB09B Provide responsible service of alcohol THHGFA01B Process financial transactions THHBKA02B Present Food THHBK01B Organise & prepare food THHBCC01B Use basic methods of cookery THHBKA04B Clean & maintain kitchen premises for International Students COURSE DETAILS ADVANCED DIPLOMA specialising in commercial cookery Diploma cores plus - THHGLE15B Manage financial operations THHGLE16B Manage physical assets THHGLE19B Develop & implement a business plan THHGLE12B Develop & manage marketing strategies THHGLE06B Monitor staff performance THHGLE07B Recruit and select staff DIPLOMA specialising in commercial cookery Certificate IV cores plus - THHGLE03B Develop and implement operational plans THHGLE11B Manage quality customer service THHGLE13B Manage finances within a budget THHGLE14B Prepare and monitor budgets THHGLE20B Develop and maintain the legal knowledge for compliance THHGCS08B Establish and conduct business relationships THHGLE05B Roster staff THHGLE04B Establish and maintain a safe and secure workplace THHGLE09B Manage workplace diversity CERTIFICATE IV specialising in restaurant THHGFA06A Interpret financial information THHGGA06B Receive and store stock THHGGA07B Control and order stock THHGGA01B Communicate on the telephone THHGHS01B Follow workplace hygiene procedures THHCO01B Develop & update hospitality industry knowledge THHGCSO2B Promote products & services to customers THHGLE02B Monitor work operations THHGLE02B Implement workplace health, safety and security procedures THHGLE08B Lead and manage people THHGTR01B Coach others in job skills THHCOR2B Work in a socially diverse environment THHGSC03B Deal with a conflict situation THHCOR01B Work with colleagues & customers THHCOR03B Follow health, safety & security procedures THHBFB01B Operate a bar THHBFB03B Provide food and beverage service THHBFB11B Develop and update food and beverage knowledge THHBFB04B Provide table service of alcoholic beverages THHBFB12A Prepare and service espresso coffee THHBFB09B Provide responsible service of alcohol THHBKA02B Present Food THHBK01B Organise & prepare food THHBCC01B Use basic methods of cookery THHBKA04B Clean & maintain kitchen premises THHCCH02B Prepare, cook & serve food for menus THHBCC13B Plan & control menu based catering THHS2CC3B Develop a food safety program THHBKA03B Receive & store kitchen supplies THHCCH01B Prepare & serve food THHBCC02B Prepare appetisers and salads THHBCC03B Prepare stocks, sauces & soups THHBCC04B Prepare vegetables, eggs & farinaceous THHBCC04B Prepare & cook poultry & game THHBCC04B Prepare & cook seafood THHBCC07B Select, prepare & cook meat THHBCC08B Prepare hot & cold desserts THHBCC09B Prepare pastry, cakes & yeast goods THHBCC10B Plan & prepare food for buffets THHBCAT01B Prepare foods according to cultural needs THHSCC1B Monitor catering revenue & costs THHBCC11B Implement food safety procedures THHSCC2B Establish & maintain quality control THHSCAT04B Design menus to meet market needs Course duration Semesters 1 & 2 - Certificate IV Semester 3 - Diploma (Inc. Certificate IV Commercial Cookery completion) Semester 4 - Advanced Diploma (Inc. Commercial Cookery Diploma completion) Please note each semester equals half a year. Teaching methods Teaching methods will include group and self paced individual activities, workbooks, research activities, case studies, practical demonstrations, video presentations, guest speakers, practical tasks, role playing and on the job training. Assessment methods Assessment methods will include individual and group presentations, repeated practical exercises, practical demonstration of skills to assess competencies in a simulated workplace, written assessments, oral and/or written questioning to assess the acquisition and maintenance of competencies, analysis of case studies, written folio, role playing, written reports, skills portfolio and workbooks. Facilities and Services The Hospitality Training Centre is set in the picturesque Swipers Gully Vineyard opposite the main ELTHAM campus. The Centre includes: An expansive training kitchen for 20 trainees, considered to be one of the best professional cooking facilities in Melbourne A Restaurant and Bar that can provide a full function facility for 120 people or three smaller functions. Two training rooms one fully computer equipped Dedicated lockers, change/shower rooms for students Teaching and Learning Facilities include: Access to 200 publicly available computers Large and well resourced library Laboratories, including a laboratory that can service food laboratory work Teaching space Student services include: Full careers service Counselling service First-aid medical officer Canteen and Café Hospitality Programs for International Students

3 CRICOS Provider No D SCHEDULE OF FEES FOR 2007 International Students ($A) Application Fee (non refundable) $A Administration Fee (non refundable) on acceptance of a place $A Tuition Fees CRICOS Code THH42602 Course Title Certificate IV in Hospitality (Supervision), incorporating Certificate II and III Course Length Fee per Semester Fees for Total Course 12 months $ 3,750 $ 8,100 THH51202 Diploma of Hospitality Management 18 months $ 3,750 $ 11,850 THH60202 Advanced Diploma of Hospitality Management 24 months $ 3,750 $ 15,600 CRICOS Code THH41302 THH60202 Course Title Certificate IV in Hospitality (Commercial Cookery), incorporating Certificate II and III Advanced Diploma of Hospitality Management (Commercial Cookery Stream) Course Length Fee per Semester Fees for Total Course 18 months $ 4,250 $ 13, months $ 4,250 $ 17,600 Note: Students will be able to complete qualifications in a shorter time frame if they are eligible for Recognition of Prior Learning and/or Credit Transfers, and fees could be adjusted accordingly. The College will not change its fees for However, if a student is enrolled for more than one year, a fee increase of approximately 10% per annum should be budgeted for inflation. COSTS ADDITIONAL TO TUITION FEES Overseas Students Health Cover (OSHC) All international students are required, as a condition of their student visa, to maintain private health insurance for the duration of their visa. The current rate is $324 per year and as part of your acceptance of a place, you will be required to take out OSHC through Medibank Private unless you already have a current membership. If you would prefer to arrange OSHC for yourself, you may delete this cost from the acceptance documentation. For further information on OSHC, please refer to the following website: Stationery, Text Books, Uniforms and equipment required for specific courses Estimated at approximately $400, but dependent on specific course requirements. It is expected that students will dress in neat casual clothes appropriate to the industry for which they are training. However additional costs will be incurred for uniforms that must be worn in specialist classes, eg kitchens and restaurants, as well as the equipment required for these courses. Living Expenses It is recommended that students allow for living costs of approximately $A 12,000 to $A 15,000 per year above their tuition fees to cover costs of: Accommodation (bond, furniture, weekly rental costs vary depending if single or shared accommodation). The College does not provide on-campus accommodation for students nor does it offer an accommodation service in the form of homestay. All students are expected to make their own accommodation arrangements. Meals Transport Gas, electricity, water Personal items (clothes, entertainment, incidental expenses)

4 PAYMENT OF FEES The first semester fees or the total course fees if duration of course is less than 6 months, is payable upon acceptance of a place together with a non-refundable administrative fee of $A 100. Tuition and other fees may be paid by the following methods: Cash Credit Card (Visa or Master Card) Bank Draft payable to Eltham College in A$ to an Australian bank Electronic Transfer Payee Eltham College Bank National Australia Bank Branch Number (BSB) Account Number When using Bank Drafts or Electronic Transfers: The student must pay for any bank charges relating to these methods of payment As soon as your bank processes the transaction, a copy of the bank confirmation must be forwarded by fax or mail so the College can identify the payment. Students continuing their enrolment, must pay semester fees in advance as follows: Students who started in February must pay the next semester s fees by the second week in June Students who started in July must pay the next semester s fees by second week in December Invoices for these payments will be mailed to the student s residential address recorded by the College. It is essential that you notify us of any change of address, as non-receipt of the invoice will not be accepted as a reason for non payment by the due date. Penalties for Late Payment of Fees If fees are unpaid fourteen days after the due date, an Administrative Fee of $A50 will be charged to your account. Interest will then be charged at that day and every month thereafter until the account is brought up to date. The Administrative Fee will apply to each term and the interest rate will be that specified by the National Australia Bank as their nominated overdraft interest rate at that date. An international student will not be permitted to continue studying at the College if fees are not paid on time and DIMIA will be notified accordingly. REFUND POLICY The Application Fee is non-refundable and will be deducted from any refunds specified below. If an accepted place is cancelled prior to the course starting date, the following will apply: If a student cancels a confirmed enrolment because of exceptional and compassionate reasons such as the death or severe illness of the immediate family, a full refund of monies paid will be made. If written notice is received more than 28 days before the starting date of the course, a cancellation fee of A$500 will be deducted from fees paid in advance. If a student withdraws within 28 days of the course starting date, no refund of any monies paid will be made If a student is refused a student visa, all monies paid in advance will be refunded. Evidence of student visa refusal must be provided. In cases where the College defaults and in unable to provide a course after formal acceptance and payment by the student, a refund of all monies paid in advance will be made in accordance with the provisions of the ESOS Act 2000 and the ESOS Regulations If a student withdraws after a course has started, the following will apply: No refund will be made. Students must apply directly to Medibank Private for any possible refund of Overseas Student Health Cover. This agreement does not remove the right of a student to take further action under Australia s consumer protection law. All claims for a refund must be made in writing clearly identifying the reason for the refund and must include supporting evidence where appropriate. The date of notification of the request for refund is the date the request is received by the College. All refunds will be made payable to the applicant in Australian dollars. Please forward all requests for a refund to the Enrolment Office.

5 Eltham College, trading as Eltham College of Education CRICOS Provider No D Post Year 12 Studies INTERNATIONAL STUDENTS APPLICATION FORM Please complete and return with all relevant attachments Registrar, ELTHAM College of Education, PO Box 40, Eltham 3095, Australia Telephone (03) Fax (03) Enrolment enquiries: Course enquiries: STUDENT DETAILS Title: Mr Mrs Ms Other Family Name Given Names Known as Date of Birth / / Male / Female Residential Address Postal address Telephone Home Mobile Fax Country of Birth Nationality ENGLISH LANGUAGE PROFICIENCY Please tick as many as are applicable: English is my first language English was the main language of instruction in my secondary school. I have taken an IELTs or TOEFL test. What was your score? (Please attach evidence) I have completed an English course in my home country. (Please attach evidence) I have completed an English course in Australia. (Please attach evidence) I will be taking an English course in Australia at (venue) From / / to / / (Course dates) COURSE DETAILS Full name of Course Start Date Expected completion date

6 EDUCATIONAL BACKGROUND List any studies you have undertaken or are currently undertaking. Please attach documentary evidence of qualifications you have already gained. Secondary Education Highest qualification or level Institution / School name Address Date completed Tertiary Education Highest qualification or level Institution / School name Address Date completed EMPLOYMENT HISTORY Include any employment experience (full-time, part-time or casual) which is relevant to your application. Include any relevant school work experience, voluntary or community work. Company Name/Employer Position & Duties Performed Duration of Employment PERSON/COMPANY RESPONSIBLE FOR PAYMENT OF ACCOUNTS Address to which accounts are to be forwarded (or write student if applicable) Title: Mr Mrs Ms Family name or Company name Given Name Telephone: Home Work

7 PAYMENT A non-refundable application fee of A$ 100 must be submitted with this application. This can be paid by: Bank Draft payable to Eltham College in A$ to an Australian Bank please fax or mail a copy of the bank draft Credit Card (Visa or Master Card) Name on Credit Card... Card Number... Expiry Date. /. Electronic Transfer (please fax or mail a copy of the transfer receipt including your name and contact details) Payee Eltham College Bank National Australia Bank Branch Number (BSB) Account Number COLLECTION NOTICE Compliance to the Privacy Amendment [Private Sector] Act The College collects personal information, including sensitive information about students and parents or guardians before and during the course of a student s enrolment at the College. The primary purpose of collecting this information is to enable the College to provide schooling for your son/daughter. 2. Some of the information we collect is to satisfy the College s legal obligations, particularly to enable the College to discharge its duty of care. 3. Certain laws governing or relating to the operation of colleges require that certain information be collected. These include Public Health and Child Protection laws. 4. Health information about students is sensitive information within the terms of the National Privacy Principles under the Privacy Act. We ask you to provide medical reports from time to time. 5. The College occasionally discloses personal and sensitive information to others for administrative and educational purposes, medical practitioners and people providing services to the school, including specialist visiting teachers, sports coaches and volunteers. 6. If we do not obtain the information referred to above we may not be able to enrol you or continue your enrolment. 7. On occasions information such as academic achievements and other news is published in College newsletters, magazines and on our website. 8. Students may seek access to personal information about them. However, there will be occasions when access is denied. Such occasions would include where access would have an unreasonable impact on the privacy of others, where access may result in a breach of the College s duty of care to the student, or where students have provided information in confidence. 9. Information received from you may be used for fundraising activities. The College will not disclose your personal information to third parties for their own marketing purposes without your consent. 10. We may include your contact details in a class list. If you do not agree to this, you must advise us now. 11. If you provide the College with the personal information of others, such as doctors or emergency contacts, we encourage you to inform them that you are disclosing that information to the College and that they can access that information if they wish and that the College does not usually disclose the information to third parties. ALL APPLICANTS MUST SIGN BELOW Please check that the following documents have been attached to your application: Certified academic records (translated into English) Evidence of English proficiency Application Fee (please attach a copy of receipt if paying by bank draft or electronic transfer) I declare that: the information provided in this application and the attached documents is true and correct I have read the attached Conditions of Enrolment and agree to be bound by these conditions I have read and understand the refund policy relating to prepaid enrolment and course fees I agree that I may not transfer to another education provider during the first year of the principal course unless exceptional or extenuating circumstances exist. Notification must be given immediately of any change to details provided on this form. APPLICANT S SIGNATURE Date

8 CONDITIONS OF ENROLMENT 1. Enrolments Appplication for admission must be made on the appropriate application form and forwarded with certified academic recorsds, evidence of English proficiency and payment of the application fee (where appropriate). 2. Admission Requirements Australian Year 12 (or recognized equivalent conducted in the medium of English) Or at least 18 years of age with one year of relevant work experience and satisfactory completion of Australian Year 10 (or recognized Australian equivalent). Plus English Language Proficiency demonstrated by ONE of the following: Minimum IELTS score of 5.5 with no band below 5.0 (or recognized equivalent) Advanced English language certificate from recognized English language centre. English is the first language. 3. Offer of Place Students who meet the admission requirements for their requested course will be provided with an offer of a confirmed place which specifies the name of course, date of entry, completion date of course, enrolment fees payable upon acceptance and estimated course costs. 4. Acceptance Acceptance of the offer and payment of enrolment fees is due within three weeks from the date of offer, with the exception of applicants from AL3 and AL4 rated countries, who should pay the enrolment fees withing three weeks of receiving their Pre Visa Assessment (PVA). When payment and the signed Acceptance document are received by the College, an electronic Confirmation of Enrolment (ecoe) will be issued for the student to apply for a visa. 5. Enrolment and Course Fees Course fees and other charges must be paid in accordance with the International Schedule of Fees produced by the College each year. The first semester tuition fees are prepaid as part of enrolment fees. However, once a student commences at ELTHAM, fees are payable by the due date set out in the payment policy on the International Schedule of Fees. A fee invoice will be sent and must be paid by the due date. 6. Attendance International students are reminded that they are required to attend at least 80% of the scheduled contact hours of the course each semester (Visa condition 8202). For a prolonged absence of two days or more, a doctor s certificate should be provided. 7. Refund Agreement The Application Fee is non-refundable and will be deducted from any refunds specified below. If an accepted place is cancelled prior to the course starting date, the following will apply: If a student cancels a confirmed enrolment because of exceptional and compassionate reasons such as the death or severe illness of the immediate family, a full refund of monies paid will be made. If a student is refused a student visa, all monies paid in advance will be refunded. Evidence of student visa refusal must be provided. If written notice is received more than 28 days before the starting date of the course, a cancellation fee of A$500 will be deducted from fees paid in advance. If a student withdraws within 28 days of the course starting date, no refund of any monies paid will be made If a student withdraws after a course has started, the following will apply: No refund will be made. Students must apply directly to Medibank Private for any possible refund of Overseas Health Cover (OSHC). This agreement does not remove the right of a student to take further action under Australia s consumer protection law. All claims for a refund must be made in writing clearly identifying the reason for the refund and must include supporting evidence where appropriate. The date of notification of the request for refund is the date the request is received by the College. All refunds will be made payable to the applicant in Australian dollars. Please forward all requests for a refund to the Enrolment Office. 8. Immigration Legislation Eltham College, trading as ELTHAM College of Education, is a Registered Provider (CRICOS Code No 00138D) and will comply with all requirements and legislation related to international students studying in Australia on student visas as set down by the Education Services for Overseas Students (ESOS) Act 2000.