Mobile Hilti. 21 st March 2014 Dr. Martin Nemetz and Dr. Christoph Göth

Transcription

1 Mobile Hilti 21 st March 2014 Dr. Martin Nemetz and Dr. Christoph Göth 1

2 Our mobile apps are used approx. 1.5m times per month by sales persons globally 2

3 We apply 5 core concepts when modeling and developing our mobile apps Mobility - Work on the move Is this a mobile or only a portable scenario?. Clarification if the effort for an app is justified. Atomized apps Apps designed for one single purpose (instead of several usage scenarios). Context switch Transfer the current context into another app (see next slide). Rapid prototyping Think in circles. The first version of an app will be implemented only with the absolute essential scope. Further enhancements can follow if the planned benefit was reached. End-user focused Design apps FOR end-users WITH end-users 3

4 Our newest concept is the Context Switch paradigm A feature that allows the user to quickly access and jump between different applications like a shortcut. Find what you re looking for with fewer steps and without re-doing work. Still atomized by using the publish-subscriber pattern. 4

5 We have redesigned our internal mobile apps and released them in February

6 Our mobile apps are productivity drivers (I/II) My Calendar Quick and easy access to all activities Pricing Right price at the right time Contacts The Hilti address book My Calendar gives an overview of the planned activities and relevant information about your appointments. The Pricing app gives the sales person accurate information on customer specific product prices. Contacts app provides all relevant Hilti contacts on the phone for further use. 6

7 Our mobile apps are productivity drivers (II/II) Stock Locator A direct answer of the available stock Customer Finances Clear financial status instantly Data Update Improves data quality The Stock Locator is the app to be used when an overview of the available stock in Hilti centres and warehouses is needed. The Customer Finances app gives an overview of a customers financial status as well as any open invoices. The Data Update app helps to maintain the data quality of the customers information. 7

8 Our mobile apps are designed to support our processes seamlessly Preparation Financial check Price check Availability check Reporting My Calendar Customer finances Pricing Stock Locator My Calendar 8

9 We are also offering self service mobile apps for our customers Hilti Anchor Selector App ios, Android Hilti Fixpoint Calculator App ios, Android Hilti Screw and Nail Selector ios, Android Hilti Firestop Selector App HTML5 9

10 Our mobile apps are the representation of our back-end system enabling intuitive usage HILTI external DMZ HILTI internal Clients Clients Territory Salesmen Area Sales Manager Key Account Field Engineer IdP ADFS farm (sso.hilti.com) SP initiated redirect SAML- Artifact resolution AD user = P24 user CUA used to share user master among P11/P25/P24 Clients Clients shttp:// (header: AD-user + pwd) UAP/ TMG(Reverse Proxy) shttp:// GW- WebDispatch er GW-P24 Appl.Server 1 & 2 RFC 1. with technical user 2. current user-id (SM59) ERP P11 URL Filtering SSL termination GW-P24 CI RFC 1. with technical user 2. current userid(sm59) CRM P25 10

11 Our mobile app architecture is based on modular libraries App 1 App specific code App logic and UI handling GW - System GW-Service-Libs f f GW-Core-Lib Utils Add-Ons for each GWservice to consume Foundation for each app connecting to gateway Hilti Account Manager Global User Management App interacting with the Core-Library. Needs to be installed on the mobile device 11

12 In 2013 we have kicked off a student exchange with Faculty of Informatics at the University of Vienna for working on a modeling method for mobile apps Defining the initial metamodels, semantics and graphical representations Initial implementation of the Data model, Interaction model and Infrastructure model into ADOxx Test modeling of some Hilti internal application 12

13 Our jointly developed metamodel consists of 4 model types 13

14 We build our international team on young and talented colleagues Christoph Göth Harald Mähr Alexander Kornherr Daniel Falk Kristjan Gomboc Dusan Skerget Switzerland Switzerland Switzerland Switzerland Switzerland Switzerland Matej Kotnik Kristian Varga Nithiapidary Muthuvelu Wyin Ping Lim Sri-Ram Kondeti Edward Springer Switzerland Switzerland Malaysia Malaysia Malaysia USA 14

15 With our Hilti IT garage we aim to attract talents in the area of (business) informatics 15

16 Dr. Christoph Göth Dr. Martin Nemetz Competence Center on Demand on Device Services Hilti Befestigungstechnik AG 9470 Buchs I SG I Switzerland Grünaustrasse 1a I P.O.Box 546 P I E E [christoph.goeth martin.nemetz]@hilti.com I 16