1 2014 Annual Report for Nursing ALL the Difference! Angels aren't all in heaven. This hospital has lots of them! -patient on 5E A MEMBER OF SSM HEALTH
2 Table of Contents Transformational Leadership pages 6-9 Structural Empowerment pages Exemplary Professional Practice pages New Knowledge, Innovations & Improvements pages Empirical Outcomes pages A Look Ahead pages 34-35
3 Nurses certainly make a difference. At St. Mary s, our nurses strive to make Richard Lederer s wide smile will stretch beyond his lifetime. His happy gift, captured in several photos, will serve to inspire St. Mary s nurses for generations to come. The 92-year-old patient was thrilled to be included in pictures that show the caring spirit of St. Mary s Hospital. He had no family nearby and no visitors during his illness, yet his joy in living could light up a room. I would love to have my last pictures on Earth taken with you beautiful, caring ladies at my side," he said. Soon after, he was discharged to hospice to live out his last days. The photos of Richard are the work of 8SW nurse Marla Rehr (pictured above). She took other images as well for this annual report on nursing a project that allowed her to mix creative talents with her love for the patients she serves. Marla s work, along with that of other photographers and nurses, shines special light on what it means to be a St. Mary s nurse what it means to make all the difference for patients and families. ALL the Difference! Nurses Carissa Hughes (left) and Nicole Onstad share smiles with 8SW patient Richard Lederer. 1
4 2014 St. Mary s Hospital, At a Glance Licensed beds 440 Patients admitted 20,079 ER visits (includes Sun Prairie Emergency Center) 47,079 Surgeries performed (inpatient and outpatient) 9,085 Births 3,473 Charity care $15.7 million St. Mary s Hospital employees 2,384 Volunteers 650 Volunteer service hours 72,640 Guardian Angel awards 161 Registered nurses 924 Certified nursing assistants 189 BSN rate 63% Eligible RNs certified in a specialty area 36% RNs employed at St. Mary s for 40+ years 10 Record number of years a nurse served at St. Mary s 45 Combined years of service by St. Mary s nurses 10,258 Guardian Angel awards to nursing staff 101 Nursing scholarships granted by St. Mary s Foundation 8 Nurse scholarship endowment $1.5 million Dollars awarded for nursing education $42,500
5 Who We Are St. Mary s Hospital is built on a history of exceptional, compassionate care. At the turn of last century, the citizens of Madison cried out for a sisters hospital that would bring high-quality health care they could trust. The Sisters of St. Mary (an order now known as the Franciscan Sisters of Mary) agreed to build St. Mary s Hospital, opening its doors in September The hospital grew under their influence during the next century before the congregation transferred their ministry into the compassionate hands of lay people who love the sisters mission. Today, St. Mary s is part of a four-state network of Catholic hospitals under the SSM Health umbrella. Our Mission Through our exceptional health care services, we reveal the healing presence of God Nurse Leaders GINGER MALONE, MSN, RN SHERRY ANDERSON, BSN, RN, CNML CHRIS BAKER, PhD, MBA, RN, FACHE MARY LAHAM, MSM, BSN, RN KEN NELSON III, DNP, RN, NE-BC, CPHQ BRIDGET SHAFFER, MBA, MSHA, BSN, RN, CNOR ROBBIE SONNENTAG, MSOLQ, BSN, RN, CNML SHERRY ANDERSON, BSN, RN, CNML DONNA ANGERHOFER, BSN, RN JILL ARNDT, BSN, RN BONNIE BALL, MSN, RN, CCRN KAMI BOSCHKE, BSN, RN, RNC-OB JENNY BOTHUN, BSN, RN KERRIE CHAMBERS, MSN, RN, CNOR, CNS-CP SARAH DONNELL, MSN, RN, FNP, PCCN MELISSA FISHER, MBA, BSN, RN, CEN JO GOFFINET, MS, RN, CMSRN JANE HARTMAN, MS, RN, CCRN BARBARA HAUGE, MSM, BSN, RN DANIEL JORDAN, MSN, RN JENNIFER KNAPTON, MSN, RN KRISTI LAZARZ, BSN, RN MARY KAY LEONARD, BSN, RN, NE-BC MARY LOWISZ, MS, RN, GCNS-BC, CCRN CHRISTINA MIGNON, BSN, RN DENISE MITTON, BSN, RN HEATHER POKER, BSN, RN BETH ROZAK, MBA, BSN, RN VALERI SCHUETZ, MSN, RN CHRISTINE WILSON, MSN, RN LAURA ZIEBARTH, MSN, RN, RNC-NIC Vice President, Patient Care Services/Chief Nursing Officer Administrative Director, Operations Director, Center for Professional Practice & Development Administrative Director, Critical Care Services Administrative Director, Medical-Surgical Services Administrative Director, Perioperative & Ambulatory Services Administrative Director, Women s & Children s Services Interim Manager, 5E Manager, PACU Manager, Surgery & Procedure Center Manager, 8SW Manager, Birth Suites Manager, Resource Pool Perioperative CNS Medical-Surgical CNS Director, Emergency Services Medical-Surgical CNS Critical Care CNS Director, 3SW Director, Medical ICU and Surgery & Specialty ICU Manager, 7SW Interim Manager, Surgical Suites Director, 4E Intermediate Care CNS Manager, Psychiatry Advanced Registered Clinical Nurse to Emergency Services Manager, Sun Prairie Emergency Center Manager, Family Care Suites Director, Renal Services Director, 4SW and 5SW Manager, NICU and Pediatrics Our Values Compassion Respect Excellence Stewardship Community If you have to be in a hospital - St. Mary s is where you want to be. -patient on 4E 3
6 Sujata Susie Karki (left), BSN, RN, and Tsetan Atrukstang, BSN, RN, help with the rehabilitation of a patient on 4E.
7 Our Care Gets Noticed In line with our heritage, mission and values, St. Mary s seeks nurses who are exceptionally skilled and enormously compassionate. That recipe for success plays out in various measures of quality and satisfaction, including a number of 2014 recognitions that continue the cycle of pride and inspiration: The GUARDIAN OF EXCELLENCE AWARD recognizes top-performing facilities that have consistently achieved the 95th percentile of performance (as measured by Press Ganey) in clinical quality, employee engagement, physician engagement and patient satisfaction. The BEACON OF EXCELLENCE AWARD honors excellence in inpatient care (as measured by Press Ganey) over a three-year award period, which ended in April Specifically, St. Mary s earned a national spot among the three top-performing hospitals in its category. David Marc Siegrist, RN, checks on a patient on 3SW. The SSM PATIENT S CHOICE AWARD went to St. Mary s Emergency Department to honor the nurses and physicians who achieved and maintained the highest levels of patient satisfaction. The recognition came from St. Mary s parent organization, SSM Health, which elevates excellence and best practices throughout its hospitals in four states. The best medicine in the world is the caring touch of nurses who have passion for what they do. -patient on 4E 5
8 TRANSFORMATIONAL LEADERSHIP When the winds of change are blowing, some people are building shelters and others are building windmills. Chinese Proverb From the moment I walked into St. Mary s Hospital in the fall of 2013, I knew that nursing was the heart and soul of this organization. Nurses were often described by patients as compassionate, expert, highly skilled, patient-centered and trustworthy. I noted nurses to be partners, leaders, knowledge seekers, teachers, innovators and communicators; all while keeping the patient and family at the center of their practice. Together, during the course of my first year as St. Mary s Chief Nursing Officer, we faced transformational change within the hospital, the region and the SSM Health system. The changes we experienced (like so many other health care organizations across the country) were of a magnitude never before seen and with such a compressed timeline. The journey has been challenging and overwhelming and, at the same time, brimming with opportunity. I am grateful for your unending commitment to our patients, their families and your efforts to provide the safest and highest quality of care. With the new year, there are new possibilities. I watch as many of you are building windmills by using the evidence, challenging the status quo, and creating innovative solutions. Together, we are responding to the change and creating a shared vision as we prepare for our third Magnet redesignation. New in 2014 is the development of the nursing Magnet Unit Champions team as well as the role of the Staff Magnet Coordinator, both of which are invaluable to this process. This particular Magnet journey builds on our rich heritage of nursing excellence, allowing us to feel confident in our ability to face the blowing winds of change and forge ahead. St. Mary s nurses are actively working to shape our future, choosing to lead in a changing health care environment. We do so by celebrating our challenges and helping each other grow to be better each day. Sustaining growth and setting goals is a continuous team effort. Our nursing shared leadership councils have provided input on how St. Mary s can continue to improve our inpatient experience, increase our specialty certification rate and increase our BSN rate. Additionally, we are striving for zero pressure injuries by creating the S.O.S (Save Our Skin) team of nurses, who will champion on our nursing units the process of preventing skin breakdown. We further support the professional growth of our nurses with the introduction of new smart infusion pumps to provide safer medication administration and we have introduced Ascom phones to put actionable information directly into the hands of nurses. These efforts and more mean St. Mary s will continue to be a leader in nursing care, today, tomorrow, and always. I am honored to be your colleague, to work in partnership with you and all of the dedicated staff at St. Mary s. I treasure our shared journey and know that together, we will continue to build many more windmills. Appreciatively, Ginger Malone, MSN, RN Vice President of Patient Care Services & Chief Nursing Officer
9 Our Next Level of Excellence The Magnet Recognition Program recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Consumers rely on Magnet designation as the ultimate credential for high-quality nursing. Developed by the American Nurses Credentialing Center (ANCC), Magnet is the leading source of successful nursing practices and strategies worldwide. (www.nursecredentialing.org/magent/programoverview). Well-known as a leader in nursing, St. Mary s Hospital was first designated as a Magnet hospital in Since then, the hospital has demonstrated continuous quality improvement that is expected of hospitals of this caliber. For redesignation, the criteria get ever more stringent. St. Mary s has met those challenges and received consecutive Magnet recognitions in 2006 and With the help of a Magnet Steering Committee that meets monthly, St. Mary s is now on the journey to a third redesignation in This fourth consecutive Magnet designation is a first for the southwest Wisconsin region and truly sets St. Mary s nurses apart from those at other area health care facilities. In further support of that goal, St. Mary s has in place Magnet Unit Champions staff nurses representing departments throughout the hospital. The team meets monthly to learn about the Magnet Model and to discuss overarching global issues in nursing and health care. Our Magnet Unit Champions educate their colleagues on the Journey to Magnet Excellence. They also gather Sources of Evidence (SOE) essentially, examples that illustrate how St. Mary s nurses make a difference in the health of our patients and our greater community. Sarah Clark, RN, is a nurse specializing in peripherally inserted central catheters (PICC). Magnet Model 2013 American Nurses Credentialing Center. All rights reserved. Reproduced with the permission of the American Nurses Credentialing Center. LEADERSHIP 7
10 Our Magnet Steering Committee GINGER MALONE Vice President, Patient Care Services/CNO CHRIS BAKER Director of the Center for Professional Practice and Development MELISSA FISHER Director of Emergency Services JO GOFFINET CNS for Medical-Surgical Care Communities JANE HARTMAN CNS for Critical Care BARB HAUGE Director of 3SW Medical-Surgical Unit CLARE LAWRENCE Chair of the Professional Nursing Practice Council JULIE ROEHRIG WAGNER Manager of Perioperative Education at Dean & St. Mary s Outpatient Center KRISTIN RYAN Chair of the Professional Nursing Development Council CASEY SCHAALMA Chair of Shared Leadership Coordinating Council OLIVIA SCHROEDER Staff Magnet Coordinator and Chair of the Magnet Steering Committee Our Magnet Champions within the Nursing Units LINDA BALTHAZOR LEAH BAVERY SARA CRESS SUE GRIBBLE ASHLEIGH HAMPTON RENEE HICKMANN MICHELLE JOHNSON JENNIFER KNAPTON THERESE KROLL CORRINE LANG SHELLEY LATHROP LAUREN MILLAR KATHRYN MILLER JEFF NESS AMBER OPSAHL GAIL PEDEN KATE PENDER JENNIFER PRESTIL BRENDA QUICK MELISSA REMIKER Pediatrics Birth Suites Surgical Suites Renal Services MICU SPC Resource Pool 3SW 2SW 7SW 4SW PACU SSICU 5SW 8SW Digestive Health Parish Nurses Care Management NICU FCS MANDI SIES ED MONICA SPERGER 5E MATT VANDER STEEG Surgery & Care Center ERIN VESPERMAN 4E Former Magnet Unit Champions include nurses Nancy Graham from Pediatrics and Sue Luginbuhl from the Resource Pool.
11 Pictured are (top) Clinical Nurse Specialist Jo Goffinet, MS, RN, CMSRN (left), with Clinical Nurse Specialist Sarah Donnell, MSN, RN, FNP, PCCN and (bottom) Surgery & Procedure Center Manager Jill Arndt, BSN, RN (left), with 4E Director Mary Kay Leonard, BSN, RN, NE-BC. Tickled Pink with Appreciation St. Mary s has a long tradition of honoring nurse achievements in all areas of the hospital. In 2014, the practice went whole hog. Ginger Malone, St. Mary s vice president for patient care services and chief nursing officer, introduced Penelope, the Pink Pig of Appreciation, to our nurse leaders as a way to celebrate their contributions to nursing excellence. Penelope is a stuffed animal that acts as a traveling trophy given from one nurse leader to the next each month at the Patient Care Leadership meeting. As nurse leaders present Penelope to a new recipient, they celebrate the honoree s actions that earned the award. A comical twist to this recognition is that the receiving nurse leader must add to Penelope s ever-growing wardrobe. SHARING NEW IDEAS Innovations are inspired by insight. Insight comes from delving deep into the process. Those who dive deepest, perhaps, serve others both externally (customers) and internally (colleagues). That s why St. Mary s Shared Leadership implemented MyIdeas in fall The online depository of thoughtful ideas empowers all staff to initiate improvement in the following ways: patient safety or clinical outcomes staff engagement hospital efficiencies Each idea is reviewed by the staff member s supervisor as well as a MyIdeas Project Manager for ways that it might make a positive difference in outcomes, employee satisfaction and the bottom line. 9
12 STRUCTURAL EMPOWERMENT Our Model for Shared Leadership Shared decision-making (often called Shared Governance) has a long history at St. Mary s Hospital. For well over three decades, our nurses have been central to the process of partnering with other disciplines and departments at St. Mary s to make the best decisions possible for our patients, their families and our staff. Our model of Shared Leadership is one of collaboration across the entire health care landscape within our organization, blending accountability and professional practice. Nurses at all levels partner with physicians, rehab therapists, administrators and many others to address changes in the clinical environment while ensuring our care is rooted in evidence-based practice. Our Shared Leadership Teams Across the Hospital: Individual Department Councils Professional Nursing Development Council Patient Care Council Professional Nursing Practice Council Education Council Clinical Performance Excellence Council Operations Council Coordinating Council Nurses embody the largest percentage of health care workers and they spend the most time at the bedside than any other profession. In our model of Shared Leadership, our nurses voices are heard and valued at every level so they may advocate for the rights and needs of the populations we proudly serve. Staff, right down to lab techs, had exceptional personalities. The air was light and pleasant, patient interactive and courteous. - patient on 4SW
13 2015 PROFESSIONAL NURSING DEVELOPMENT COUNCIL Seated, from left: Kristin Ryan, Council Chair; Bethany Mills, RN 4SW; Monica Sperger, RN 5E; Penny Danks, RN in the Surgery and Procedure Center; (standing, from left) Mary Lowisz, CNS; Betty Brien, RN in the Emergency Department; Jean Riedl, Clinical Development Coordinator; Laura Campbell, RN in Surgical Suites; Barb Hauge, Director of 3SW; and Leah Bavery, RN Birth Suites. SYSTEM-WIDE COUNCIL EXTENDS BEST PRACTICES SSM Health history was made in August 2014 when the first ever System Professional Nursing Practice Council (SPNPC) began its mission of creating consistent nursing practices at every SSM entity that will elevate quality care and patient safety. It brings shared decision-making to a whole new level. Nurse leaders from 19 hospitals in four states make up the council, with the majority of members being bedside nurses. St. Mary s is represented by the following members: Council Chair Clare Lawrence, BSN, RN, PCCN Chris Baker, PhD, MBA, RN, FACHE Mary LaHam, MSM, BSN, RN Deb Geier, BSN, RN Jo Goffinet, MS, RN, CMSRN Current work of the council includes: Creating an SSM Professional Practice Model Standardizing the definitions and utilization of Order Sets, Protocols, and Standing Orders Coordinating nursing practice work throughout System Collaborative Groups Implementing capnography monitoring in non-intubated patients Utilizing the Johns Hopkins Model for Evidence-Based Practice Researching the use of a new falls assessment model Optimizing the use of the Electronic Health Record EMPOWERMENT 2015 PROFESSIONAL NURSING PRACTICE COUNCIL Seated, from left: Cindy Wiedholz, RN 5SW; Clare Lawrence, Council Chair; Patrick McHenry, RN MICU; (standing, from left) Michelle Johnson, RN Resource Pool; Mary Kay Leonard, Director of 4E; Kerrie Chambers, CNS; and Brenda Quick, RN NICU. 11
14 Every nurse and CNA that aided me was friendly and wonderful. They made my most horrible moments bearable. Thank you! - patient on 3SW BUILDING A CULTURE OF SAFETY Safety is a priority all day, every day, and the Shared Leadership Coordinating Council makes sure everyone knows it. The November Safety Fair featured 14 interactive booths focused on scenarios that participants encounter every day, such as medication safety, infection control, fall prevention and many others. New in 2014 was a spotlight on Ebola and other infectious diseases on the rise around the world, including measles. Pictured (from left) are Mel Reppen, nurse epidemiologist; Diana Quinn, facility safety officer; Karen Elert, RN SSICU; and Ellen Smith, nurse epidemiologist, who, along with Mel, demonstrated how to don personal protective equipment to care for Ebola patients. The fair, which also included tools and resources that uphold St. Mary s culture of safety, attracted more than 350 staff members, physicians, volunteers and students. BUILDING COMMUNITY An ice cream social hosted by the Shared Leadership Coordinating Council and hospital administrators recognized staff involved in Shared Leadership around the hospital. At the event, 936 staff, physicians, volunteers, patients and visitors received ice cream treats, while 318 off-site team members received coupons for a Culver s treat. To reinforce the amount of teamwork that goes into Shared Leadership, attendees were invited to guess the number of unused balloons in a jar, which equaled the number of Shared Leadership participants in the entire hospital: 376.
15 Our Path to Strengthen the Backbone of Nursing: Education The Institute of Medicine issued a landmark report in 2010 titled The Future of Nursing: Leading Change, Advancing Health. It recommends that 80 percent of our nation s RNs be bachelor s-prepared RNs by the year In 2014, 63 percent of St. Mary s nurses fit into that category; the hospital s goal is to have 65 percent by the end of 2015 and 80 percent five years later. St. Mary s encourage nurses to help meet this goal through one of three valuable options: our long-standing tuition reimbursement program, an online education partnership (with possible tuition reimbursement), and a series of nursing scholarships. From left: Angela Maginn (NICU) - Madison Emergency Physicians Scholarship Susan Furbee (5E) - Anne Bormett Dardis Scholarship Miranda McElligott (St. Mary s Care Center) - Nurses Shaping the Future Scholarship Tracy Rott (Resource Pool) - Jo Anne Verbest Wall Nursing Scholarship Online Nursing Program: St. Mary s parent organization, SSM Health, has initiated a partnership with Southern Illinois University at Edwardsville, starting in January The flexible, affordable online BS in Nursing program provides a place where RNs from across the entire system can learn together. Students complete a capstone project that can be implemented at their respective hospitals. Foundation Scholarships: The generous gifts of donors also helps to meet our goal of 80 percent BSN-prepared RNs by 2020 in the form of scholarships. Each year, St. Mary s Foundation scholarships go to RNs interested in furthering their education or to staff members interested in becoming an RN. In 2014, the Foundation awarded eight scholarships to nurses: From left: Jeff Bond (Patient Access Nurse Navigator) - Dr. William and Alice Kopp Nursing Scholarship Kristie Statz (Surgical and Specialty ICU) - St. Mary s School of Nursing Alumni Scholarship Leah Bavery (Birth Suites) - Leona Grubb Nursing Scholarship Amy Ament (Birth Suites) - Sister Mary Jean Ryan, FSM, Nursing Scholarship 13
16 Recognition of St. Mary s RNs Who Hold a National Certification in a Specialty or Advanced Practice Area Specialty certifications are a distinction of professional nursing excellence and knowledge base. Nurses at St. Mary s Hospital are encouraged to become certified as our organizaiton believes strongly in the positive impact specialty certification can have for our patients. We applaud our nurses who have the following certifications. Bravo! Brooke Adams, CCRN SSICU Sherry Anderson, CNML Nursing Admin Elizabeth Albert, CLC FCS Amy Ament, RNC-OB Birth Suites Rita Ardisson, CNN Dialysis Mary Augustine, PCCN 8SW Jennifer Aumanstal, RNC-OB Birth Suites Anne Bachhuber, PCCN Care Management Joan Bachhuber, CMSRN 4SW Tessa Badeau, CEN Emergency Services Chris Baker, FACHE Center for Prof. Practice & Development Bonnie Ball, CCRN Nursing Administration Molly Bard, CWOCN Center for Prof. Practice & Development Corrine Beck, PCCN Clinical Documentation Specialist Nancy Bennett, RNC-OB Birth Suites Mary Bernstein, RNC-OB, CLC Birth Suites Melanie Betchey, IBCLC FCS Kimberly Biel, CLC FCS Denise Bishop, CEN PACU Kari Block, PCCN Resource Pool Kami Boschke, RNC-OB Nursing Admin Jane Brakefield, CMSRN 7SW Jody Britz, RNC-OB Birth Suites Kristin Burgesen, CMSRN 4SW Jessica Burton, CEN Emergency Services Jamie Buttner, CCRN, CLC NICU William Caldwell, CCRN MICU Dana Carr, PCCN 5 East Cynthia Carlson, CCRN MICU Laura Campbell, CNOR Surgical Suites Jodi Casper, RNC-OB Birth Suites Kerrie Chambers, CNOR, CNS-CP Center for Prof. Practice & Development Kalsang Choedon, CMSRN 3SW Amy Coffey, 4E Zainabou Cole, CMSRN 4SW Jackie Conner, PCCN 8SW Felicia Cooper, RNC-OB Birth Suites Bonita Coy, CNRN 7SW Sara Cress, CNOR Surgical Suites Sharon Croft, CMSRN 4SW Nancy Cushing, CEN Emergency Services Jody Dahmen, CPAN PACU Penny Danks, CMSRN SPC/Observation Bonnie Deaver, CLC FCS Sarah Donnell, FNP, PCCN Center for Prof. Practice & Development Rose Doucette, CMSRN 3SW Catherine DuChateau, CCRN SSICU Jodi Eastman, PCCN Resource Pool Katie Eisele, RNC-NIC NICU Katie Ellefson, PCCN 4 East Len Elton, CEN Emergency Services Kristine Engelberger, CLC FCS Brooke Fennell, RN-BC, CLC, CPST FCS Julie Fincutter, PCCN 8SW Melissa Fisher, CEN Nursing Admin Karen Flanagan, CLC FCS Alycia Foelker, CMSRN 3SW Pamela Freeman (Budd), CMSRN 3SW Susan Furbee, PCCN 5 East Adrianne Gasper, ANP-BC Palliative Care Laurie Gauper, CWOCN Center for Prof. Practice & Development Delinda Gillham, RNC-OB Birth Suites Jo Goffinet, CMSRN Center for Prof. Practice & Development Michelle Haas, CCRN PACU Lieneke Hafeman, CLC FCS Paulina Hall, CMSRN 4SW Tracie Halvorsen, CCRN PACU Janet Hank, CNN Dialysis Rachel Hanna, RNC-NIC NICU Lisa Hansen, CLC, RNC-MNN FCS Erik Hanson, CEN Emergency Services Kathy Hanson, CMSRN SPC/Observation Stacey Hamre, RNC-NIC NICU Jane Hartman, CCRN Center for Prof. Practice & Development Lisa Hartson, CLC FCS Susan Haynes, RNC-OB, C-EFM, CLC Birth Suites Hailee Hengstler, PCCN Resource Pool Kathryn Heilman, RNC-MNN Birth Suites Debra Henry, CCRN SSICU Karen Hensen, PCCN 4 East Heather Hess, CMSRN 5SW Kathleen Heumann, CEN Emergency Services Renee Hickmann, CMSRN SPC/Observation Margaret Hicks, PCCN 4 East Alexandra Hillman, CMSRN 3SW Diana Holmquest, CNN Dialysis Amanda Hopper, CEN Emergency Services Diana Hovey, PCCN Resource Pool Jessica Jacobs, PCCN 5 East Rebecca Jacobs, CEN Emergency Services Alyssa Jelinek, RNC-NIC NICU Michelle Johnson, PCCN Resource Pool Polly Karl-Wisdom, IBCLC FCS
17 CERTIFICATION OVATION St. Mary s applauds and celebrates certified RNs with Kelly Kauders, CCRN MICU Sarah Kleinbrook, RNC-OB Birth Suites Mary Kohlman, CPN Pediatrics Sonia Kraft, PCCN 8SW Meg Krake, CEN Medical Imaging Therese Kroll, RN-BC 2SW Diana Kruchten, CEN Care Management Kathleen Kuehl, RNC-OB, C-EFM Birth Suites Anna Kuehl, CMSRN 7SW Jennifer Kukawica, CMSRN 3SW Amy Kuptz, CEN Emergency Services Andrea Kwong, RNC-OB Birth Suites Alexander LaMontagne, RN-BC 2SW Corrine Lang, CMSRN 7SW Donna Larson, IBCLC Birth Suites Sheri Lassahn, PCCN SPC/Observation Shelley Lathrop, CMSRN 4SW Clare Lawrence, PCCN Resource Pool Mary Kay Leonard, NE-BC Nursing Admin Denise Lewis, CCRN SSICU Tenzin Lhaze, CMSRN MICU Danielle Lima, ONCC Resource Pool Michele Long, CEN Emergency Services Donna Lowe, CMSRN 4SW Mary Lowisz, GCNS-BC, CCRN Center for Prof. Practice & Development Tamara Loy, CMSRN 4SW Tracy Lux-Buie, CMSRN 5SW Victoria Maiers, CLC FCS Jean Mathews, CRNI SPC/Observation April Mau, PCCN 8SW Kathern McHugh, CPN Pediatrics Beth Michel, RNC-MNN FCS Julie Miehe, COHN-S Employee Health Diane Miller, CNN Dialysis Kathryn Miller, CCRN SSICU Bethany Mills, CMSRN 4SW Amie Montsma-Riel, CLC FCS Angela Moore, CLC FCS Lori Mortensen, CPAN PACU Anne Mueller, RNC-NIC NICU Helen Mueller, PCCN 4 East Nicole Mundt, CMSRN 4SW Caitlin Mussey, RNC-OB Birth Suites Kenneth Nelson III, NE-BC, CPHQ Nursing Admin Kristin Niemann, CMSRN 4SW Heather Olson, RNC-OB Birth Suites Nancy O Malley, CDE Center for Prof. Practice & Development Sandra Onsager, NE-BC Nursing Admin Amber Opsahl, PCCN 8SW Karen Ott, COHN-S Employee Health Angela Otterson, CLC FCS Brenda Outhouse, CDE Center for Prof. Practice & Development Nancy Patrick, RNC-OB Birth Suites Kelly Pederson, CEN Emergency Services Elizabeth Peters, CMSRN 3SW Megan Peters, CMSRN 3SW Theresa Petersen, PCCN 5 East Mary Phillips, RN-BC 2SW Tiffany Purvis, CEN Emergency Services Brenda Quick, RNC-NIC NICU Olga Quintanilla, RNC-OB, C-EFM Birth Suites Jill Redding, CWOCN Center for Prof. Practice & Development Barbara Reed, BCN, CNOR Surgical Suites Angel Rees, RNC-OB Birth Suites Melissa Remiker, CPST FCS Alicia Reott, CMSRN 4SW Melinda Reppen, CIC Patient Safety & Quality Amber Rickman, CEN Emergency Services Donelle Rippe, RNC FCS Christina Rippl, PCCN Resource Pool Jennifer Roberge, RNC-MNN, CLC FCS Lisa Robson, WHNP-BC PACU Ashley Rockett, PCCN 8SW Theresa Rohner, CLC, RNC-MNN FCS Tracy Rott, PCCN Resource Pool Casey Schaalma, CMSRN Resource Pool Thomas Scheiwe, CMSRN 5SW Rebeca Schenck, CEN Emergency Services Anne Scher, CLC FCS Kellie Schmidt, CCRN Care Management Kristi Schmidt, CDE Center for Prof. Practice & Development Teresa Schmidt, RNC-MNN, CLC FCS Chantel Schneeberg, RNC-OB, CBEC Birth Suites Jessica Schroeder, PCCN 8SW Olivia Schroeder, CHFN Center for Prof. Practice & Development Courtney Schwartz, CLC FCS Katie Schwinn, RNC-OB Birth Suites Shauna Scott, RNC-MNN FCS Julie Semrow, PCCN 5 East Rose Sergenian, IBCLC FCS Debra Severson, CMSRN SPC/Observation Bridget Shaffer, CNOR Nursing Admin Rachel Shrader, RNC-OB Birth Suites Amy Sinner, CMSRN 4SW Lori Slattery, RNC-OB Birth Suites Ellen Smith, CIC Patient Safety & Quality Michelle Snyder, CLC FCS Jamie Sokol, CEN Emergency Services Robbie Sonnentag, CNML Nursing Admin Barbara Sorenson, CMSRN 4SW Jennifer Soto, RN-BC Care Management Monica Sperger, PCCN 5 East Krystal Spiegelhoff, CNN Dialysis Kristie Statz, CCRN SSICU Kristen Steivang, APN-BC Employee Health Kye Sterner, CMSRN, 4SW Crystal St. Louis, RNC-OB, C-EFM Birth Suites Christine Stocks, CMSRN SPC/Observation Becky Stowers, CMSRN SPC/Observation Amy Strong, CLC FCS Janet Swaim, CNN Dialysis Cari Thayer-Joseph, PCCN Dialysis Tesia Thomas, PCCN 4 East Joy Thompson, RNC-OB Birth Suites Tillema Loretta, RNC-MNN FCS Marlow Tiosejo, CNRN 7SW Deborah Turgeon, CEN Emergency Services Deborah Uschan, PCCN 5 East Amanda Van Gorden, CMSRN Birth Suites Susan Van Mell, PCCN 8SW Annie Vang, CMSRN 4SW Shua Vang, CLC FCS Jennifer Varney, RNC-MNN, CLC FCS Erin Vesperman, PCCN 4 East Elizabeth Voss, RNC-MNN FCS Kim Vyse, ONCC 5SW Kevin Walsh, RN-BC 2SW Sue-Hwa Wang, PCCN, CMSRN, ONC 5SW Sharon Weber, CEN Emergency Services Janet Wesol, RNC-OB Birth Suites Mandi Wetter, RN-BC 3SW Amy White, CNN Dialysis Amanda Williams, PCCN 8SW Joann Williams, RNC-OB, CLC Birth Suites Christina Windus, CEN Emergency Services Ann Yrios, RNC-MNN FCS Laura Ziebarth, RNC-NIC Nursing Admin Susan Ziegler, CDE Center for Prof. Practice & Development an appreciation reception in their honor. Each year during Certified Nurses Day TM on March 19, nurses with specialty certifications are recognized for the knowledge they bring to their nursing practice and the strength it brings to patient care at St. Mary s. Certified Nurses Day, originally suggested by the American Nurses Credentialing Center, is a worldwide event to promote continuing excellence in the profession. March 19 honors the birthday of the late Margretta Gretta Madden Styles, who was an international champion of nursing certification. In the spirit of continual quality improvement for patient care, St. Mary s encourages all nurses to contact the Professional Nursing Development Council to learn about specialty certification opportunities. 15
18 Nursing Staff as Guardian Angels St. Mary s Guardian Angel program gives grateful patients and their loved ones the opportunity to support St. Mary s Foundation while paying tribute to caregivers who made a difference during a patient s visit or stay. Each honoree receives a card and a St. Mary s Guardian Angel lapel pin to wear proudly as an inspirational reminder about the meaningful work they do. In 2014, 78 registered nurses, 12 nursing assistants and 11 entire departments were recognized by patients and families with this honor. Sara Bahrs, RN (SSICU) Donna Bakken, RN (4SW) Angela Barnett, CNA (4E) Alyssia Bartelt, CNA (4SW) Laura J. Benson, RN (4SW) Gina Bischoff, RN (Birth Suites) Dana Brown, RN (Birth Suites) Tina Bruns, RN (4SW) Erica Butt, RN (8SW) Carol Carter, CNA (7SW) Randall Carter, RN (8SW) Ginger Checki, RN (4SW) Amy Coffey, RN (4E) Maria Charina Concon, RN (4SW) Felicia Cooper, RN (Birth Suites) Megan Deines, RN (5SW) Andrew Dennis, RN (Care Center) Jason Diaz, RN (SSICU) Kristina Eicher, RN (8SW) Scott Erickson, RN (SSICU) Naomi Fenske, RN (Emergency Services) Marci Free, RN (Birth Suites) Rochelle Goedken, RN (MICU) Pearlene Gonzales, RN (4SW) Tracy Hanson, RN (4E) Rachel Hart, RN (8SW) Karen Hensen, RN (4E) Shalonda Hilliard-Jones, CNA (8SW) Uchenna Jones, RN (Birth Suites) Stella Julius, CNA (8SW) Jennifer Kloppenburg, RN (4E) Massa Kpatakolee, RN (7SW) Sonia Kraft, RN (8SW) Kathleen Kuehl, RN (Birth Suites) Jessica Kuzelka, RN (SSICU) Marcella Lampe, RN (Family Care Suites) Corrine Lang, RN (7SW) Jessica Lavongsa, CNA (4SW) Donna Larson, RN (Birth Suites) Amanda Lewis, RN (3SW) Erin Loftus, RN (SSICU) Susan Lueschow, RN (Family Care Suites) Penny Macleod, RN (4E) Constance Martinson, RN (Birth Suites) April Mau, RN (8SW) Patrick McCann, RN (SSICU) Melinda Mielke, RN (MICU) Amber Mika, RN (SSICU) Leslie Mitchum, CNA (4E) Sandy Moody, RN (4E) Samarly Morel, CNA (4SW) Nicole Mundt, RN (4SW) Patricia Musial, RN (4E) Holly Nagia, CNA (4E) Vickie Nichols, RN (Birth Suites) Megan Padley, CNA (4SW) Daniel Pethan, RN (7SW) Travis Plocar, RN (5SW) Amanda Punzel, RN (8SW) Sonja Randl, RN (4E) Diane Rasmusson, RN (4SW) Richard Reichardt, RN (SSICU) Crystal Reuter, RN (8SW) Pamela Rieckmann, RN (8SW) Jennifer Roberge, RN (Family Care Suites) Jessamy Rogstad, RN (Pediatrics) Kelly Rounds, RN (PACU) Chantel Schneeberg, RN (Birth Suites) Lorna Scholtens, RN (4E) Katie Schwinn, RN (Birth Suites) Naomi Seid, RN (4E) Terry Seidl, RN (Birth Suites) Abigail Sessums, CNA (4SW) Paulina Skiba, RN (4SW) Barbara Sorenson, RN (4SW) Carmen Soules, RN (Birth Suites) Leah Stabenau, RN (Birth Suites) Gabrielle Stanley, RN (Family Care Suites) Kathryn Statz, RN (5E) Kye Sterner, RN (4SW) Aleen Tierney, RN (7 SW) Marsha Urumoglu, RN (Family Care Suites) Annie Vang, RN (4SW) Erin Vesperman, RN (4E) Brenda Vivian, CNA (4SW) Lynette Willsey-Schmidt, RN (Birth Suites) Ghada Youssef, RN (Birth Suites) Reba Zaidi, RN (8SW) Drolma Zhuoma, RN (7SW) Jennifer Zinkle, RN (7SW) 2SW 3SW 4E 4SW 5E 5SW 7SW 8SW EMERGENCY DEPARTMENT SSICU SURGERY & PROCEDURE CENTER
19 Learning during orientation on 4SW is in full swing here. From left: New St. Mary s nurse Leanne Vogt, RN; veteran RN Ginger Checki (an eight-time Guardian Angel pin recipient); new Resource Pool nurse Nicole Helmholdt, BSN, RN; and her Resource Pool preceptor Michelle Johnson, BSN, RN, PCCN.
20 Excellence in Full Bloom In May 2014, the Professional Nursing Development Council implemented the international DAISY award, and we proudly present our first bouquet of winners. Thanks to a patient whose story inspired the DAISY Foundation, a daisy is now the symbol for remarkable care, clinical skills and compassion of nurses. The patient s family formed the foundation in 1999, after J. Patrick Barnes died at age 33 of complications from an immune system disease called ITP. They chose the acronym DAISY to stand for Diseases Attacking the Immune System. In an ongoing tribute to the nurses who cared for Pat, the DAISY Award recognizes the outstanding work of nurses everywhere for the work they do for patients and their families every day. Today, St. Mary s is among more than 1,600 health care facilities in 10 countries to honor nursing excellence in this way. Sonja Randl, 4E We have felt fortunate to know her. She is truly an asset to St. Mary s and a role model for her peers and student nurses. Melissa Bredeson, 3SW Her nursing skills are amazing she would have a procedure (IV) done so effortlessly. I could go on, but she is the ideal nurse. I am grateful that I had her.