Collaborate with the Bond Staff and the Technology Consultants in all aspects of technology with the new buildings and. Goal 1 C; Goal IV - E

Transcription

1 STRATEGIC PLANNING FORM GOALS, ACTION PLANS, ASSESSMENT 1. Collaborate with the Bond Staff and the Technology Consultants in all aspects of technology with the new buildings and campuses. Goal 1 F; Goal IV - F 2. Perform all major Network, Datatel, VoIP and Web upgrades to keep up with the technology changes and to add additional functionality and features Goal 1 C; Goal IV - E 3. Ensure employee success by providing support with data and research Goal 1- C; Goal IV - A 4. Promote technology training and new technologies Goal 1 C; Goal IV - E Goal # Obj # Objectives Responsible Unit/Area Assist with a smooth transition of technology to the new Classroom building and provide support with the planning, build out and implementation of the new NOC (Network Operation Center) Bond, Sexton Consulting & 1.2. Establish and apply standards for all new technology (computers, infrastructure and media) in the new buildings and the East and West valley campuses Sexton Consulting, & Ed Tech 1.3. Incorporate redundancy, disaster recovery, green technology and protect the virtual plant Ensure that all standard technologies such as wireless, emergency response, security cameras, etc. are 1.4. incorporated into the new buildings. Implement Call Manager Upgrade, Microsoft Communications Server upgrade, implement Mediation Server, upgrade to Windows 2008R2, upgrade servers to Exchange 2010 and complete deployment of Office and Windows Upgrade the webserver to SharePoint 2010 and update all the webpages and the pages on the portal 2.3. Upgrade Informer to the latest version; keep up with all Datatel patches and encourage users adopt web UI 2.4. Look into the feasibility of a Single Sign On Solution for both the Student and all employee accounts & Student Services Implement all new mandatory changes in MIS & Datatel Users 3.2. Facilitate the adoption of the new features from Datatel & Datatel users 3.3. Assist with special needs of various divisions special programs, surveys, etc. & End users 3.4. Add new functions to the research page & End Users 4.1. Develop a series of Blackboard trainings including the user groups. & End Users Convert manual printed forms to electronic forms and develop workflow processes & End Users 4.3. Provide classroom technology support for night classes.

2 4.4. Implement video as a way of providing support & training, including CCCConfer Promote external repositories such as Cal-Pass Smart Tool, EMS, ARCC, IPEDS, etc. & ACC & End User 4.6. Empower users with data and information; Train more users on query tools. & ACC & End User 4.7. Implement new technologies such as esars, Kiosks, ipads and others & End Users Obj # Action Plan # Action Plan (What specific steps will you take to implement your goals and objectives) Responsible Unit/Area Provide a listing of all the equipment (servers, HOP, etc.) and the transition guidelines and timelines /Consultant Assist with the planning and implementation of the new Network Operations Center /Bond/Consultant Work with the users, Sexton Consulting group and Ed Tech to provide standards /Bond/Consultant Perform needs analysis for all technological needs for the new bond projects /Bond/Consultant Work with the consultants to incorporate redundancy and green technology in the new buildings 1.3.2, provide documentation and cost analysis on hardware and software relating to disaster recovery Create and update the technical standards Ensure that standard technologies are available in all new buildings and campuses Implement all major server upgrades to become current Complete deployment of all PC related software such as Windows 7 and Office Test the Sharepoint 2010 on the test server and implement it over Summer Collaborate with end users to update the web and portal pages Keep all Datatel patches and related query tool upgrades updated Encourage users to adopt to web UI 4.0

3 Obj # Action Plan # Action Plan (What specific steps will you take to implement your goals and objectives) Request funds for the Unified sign on solution Look at share-ware or free software to accomplish unified sign on Keep current on all new MIS changes Work with the Chancellor s Office, Datatel and End Users to implement the MIS changes Provide training for end users on how to look for changes and upgrades in Datatel modules Assist the end users in implementing the changes and adding functionalities/features Do a needs analysis of other areas technical needs Assist users in accomplishing their special needs Look at other institutions and ask end users on their needs for new functions on research page Implement desired new functions to the research web page Provide new, improved more frequent Bb training sessions Facilitate user groups Assist users to automate manual process Covert manual forms to electronic forms Assist users in the evening classes Responsible Unit/Area & Student Services & Student Services & Datatel Users & Datatel Users & Datatel Users & Datatel Users & End Users & End Users & End Users & End Users & End Users & End Users & End Users & End Users

4 Obj # Action Plan # Provide open labs in the evenings Action Plan (What specific steps will you take to implement your goals and objectives) Responsible Unit/Area Promote CCCConfer Provide video as a way of additional support and training Provide training sessions on external and internal repositories Assist users one on one on external/internal repository that is specific to their area Provide query training every month (Informer) Promote the use of existing standard queries & ACC & End User & ACC & End User & ACC & End User & ACC & End User Implement technologies that are requested by the end users if the funding allows & End Users Provide information on new technologies & End Users Goal # BACKGROUND/JUSTIFICATION FOR EACH GOAL - PLEASE COMPLETE (insert add l cells as needed) 1. Why should this goal be done? To maintain technology standards and to provide on-going support Will this goal benefit other areas of the college? If so, Yes; Assist with new technology for all areas of campus Will this goal impact or require accommodations from other areas? If so, Yes, all areas with new bond projects will be affected Does this goal fulfill a legal or accreditation mandate? If so, Fulfills the requirements of the Bond Does this goal address a safety issue? If so, No 2. Why should this goal be done? To keep up with the updates in technology and to remain current Will this goal benefit other areas of the college? If so, Yes; Datatel, Network, VOIP, Web Pages are used by all areas of campus

5 Goal # BACKGROUND/JUSTIFICATION FOR EACH GOAL - PLEASE COMPLETE (insert add l cells as needed) Will this goal impact or require accommodations from other areas? If so, Yes; During upgrades we need collaboration and cooperation from end users Does this goal fulfill a legal or accreditation mandate? If so, Yes in some areas; Financial Aid and MIS are mandated Does this goal address a safety issue? If so, No 3. Why should this goal be done? To provide support with data and research Will this goal benefit other areas of the college? If so, Yes; Data and information is needed by all areas of the college Will this goal impact or require accommodations from other areas? If so, End user time, specifications and testing Does this goal fulfill a legal or accreditation mandate? If so, No Does this goal address a safety issue? If so, No 4. Why should this goal be done? To provide technical support Will this goal benefit other areas of the college? If so, Yes; All users will be self-sufficient technically Will this goal impact or require accommodations from other areas? If so, Time and practice from the end user Does this goal fulfill a legal or accreditation mandate? If so, No Does this goal address a safety issue? If so, No Goal # BACKGROUND/JUSTIFICATION FOR EACH GOAL PLEASE COMPLETE (insert add l cells as needed) Why should this goal be 1. Operations Equipment Facilities TOTAL done? Will this goal benefit other areas of the college? If so, Will this goal impact or require accommodations from other areas? If so, On-going maintenance costs All costs associated with NOC - HP Upgrade; archiving appliance; New Blade; New 7K router; Off-site DR; KVM; 2-5K switches Bond App. 250,000

6 2 3 Does this goal fulfill a legal or accreditation mandate? If so, Does this goal address a safety issue? If so, Why should this goal be done? Will this goal benefit other areas of the college? If so, Will this goal impact or require accommodations from other areas? If so, Does this goal fulfill a legal or accreditation mandate? If so, Does this goal address a safety issue? If so, Why should this goal be done? Will this goal benefit other areas of the college? If so, Will this goal impact or require accommodations from other areas? If so, Does this goal fulfill a legal or accreditation mandate? If so, Operations Equipment Facilities TOTAL On-going maintenance costs Severs for VOIP and datatel upgrade; Porting Cost for datatel and Cost of SQL (if we are moving to SQL) Operations Equipment Facilities TOTAL On-going maintenance costs Hardware for data ware housing and software costs for dashboards, query tools and ODS App. 130, ,000 App. 80,000

7 4 Goal # Does this goal address a safety issue? If so, Why should this goal be done? Will this goal benefit other areas of the college? If so, Will this goal impact or require accommodations from other areas? If so, Does this goal fulfill a legal or accreditation mandate? If so, Does this goal address a safety issue? If so, Operations Equipment Facilities TOTAL On-going maintenance costs Cost of new technology IPADs, esars App. 20, ,000 TOTAL REQUESTS Assessment (how will you measure the success of your goal) and Indicators (the specific information that will be collected) Who is Responsible? 1. End-users/ 2. Assessment Interval (When will you measure?) After each building is done After each upgrade is completed Method of Assessment (How will you measure?) Survey the end users Successful upgrade implementation of each application Target Result (What will change and by how much?) New technology in each new building Users get additional functionality and features COD is up to date in technology Successful completion of the project Indicator (What are you measuring?) User satisfaction All functions working After each major User satisfaction 3. and End Users Evaluate the success of the project request is made 4. and End Users Semester Surveys Tech Institute & FLEX User satisfaction

8 For CPC use only: CPC Initials Approved contingent on available funding Approved w/no funding Re-submit with noted changes Not approved