HOUSTON HEALTH CONCIERGE. Accessing the Best of the Texas Medical Center

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1 HOUSTON HEALTH CONCIERGE Accessing the Best of the Texas Medical Center

2 WORLD-CLASS MEDICINE PERSONALIZED CARE

3 You deserve the best care available In most cases, the best care means having access to the latest medical knowledge The Ultimate Resource in Personalized HEALTHCARE SERVICES and most advanced technology. But advances in medicine can also complicate healthcare decisions more testing and treatment options, more specialist opinions, more choices to consider. Houston Health Concierge helps individuals and families navigate the many resources of the Texas Medical Center, a world-renowned international leader in medical research and care located in Houston, Texas. Whether you need routine testing, a second opinion, or cutting-edge treatment, Houston Health Concierge simplifies the experience by providing expert guidance and personal support during every step of the process. Select Healthcare Providers Working only with consistently top-ranked medical institutions and proven, board-certified specialists, Houston Health Concierge directs you to the best treatments and procedures available at the Texas Medical Center. Individual Attention A dedicated case coordinator helps you develop an Individual Care Plan and provides communication assistance, expert guidance, and personal support. Diverse forms of medical information such as test results, specialist opinions, and treatment recommendations are consolidated and transformed into a personalized plan that helps you take control of healthcare decisions. Sensitivity and Discretion Your priorities come first, so we show the utmost respect for each individual s cultural traditions, personal preferences, scheduling needs, and privacy rights. Comprehensive Care From travel arrangements to aftercare support, Houston Health Concierge is your partner in achieving the best possible outcome for you or your family member.

4 Your Gateway to a World of INNOVATIVE CARE Houston Health Concierge puts the best resources of the 54 state-of-the-art institutions in the Texas Medical Center at your fingertips. Coordinating your medical treatment or health program with care and expertise, Houston Health Concierge maximizes your comfort and convenience by managing details like Extensive referral network of selected medical specialists with proven records. Personalized support, from travel and accommodations to translation services and expert healthcare guidance. travel, accommodations, communication, and scheduling so you can focus on more important things, like choosing a physician or treatment plan. With an extensive and selective referral network in the Texas Medical Center, Houston Health Concierge provides you with the resources and knowledge to make informed decisions and create your ideal Individual Care Plan. Whether you re an international or local visitor to the Texas Medical Center, Houston Health Concierge is an accessible hub for your interaction with this extensive network of diverse experts, changing technology, and complex Coordination of medical consultations, tests, and procedures, including scheduling, fee negotiation, and follow-up communication. HHC Individual Care Plan, based on our knowledge of available resources and the individual s personal preferences and goals. choices. Advanced testing and treatment resources at top-rated healthcare facilities in the Texas Medical Center. HHC=Houston Health Concierge

5 Comprehensive Support for a Personalized HEALTHCARE EXPERIENCE Whether your Individual Care Plan includes routine tests, a secondopinion consultation, or an advanced procedure, Houston Health Concierge anticipates your needs and helps you get the most out of your visit to the Texas Medical Center. Developing knowledge and commitment, case coordinators get to know each individual and family, supporting them through every step of the process. Developing Your Care Plan The Individual Care Plan is your personalized map of the Texas Medical Center. Houston Health Concierge locates relevant, qualified healthcare providers and helps you reach them by managing scheduling, communication and travel details. Choosing a Physician With over 92,000 employees, the Texas Medical Center is an impressive source of medical expertise. We help you get the most out of this valuable resource by connecting you with the best, most reliable healthcare professionals. Physicians in our selective referral network are proven specialists in their fields and among the best of the nation s healthcare providers. Traveling to Houston All transportation, including air travel, rental cars, professional drivers, and taxis, are arranged by Houston Health Concierge, so individuals and families can focus on healthcare decisions and the demands of their daily lives. Scheduling Tests and Procedures Houston Health Concierge coordinates with healthcare professionals and some of the nation s most advanced medical facilities to secure convenient, timely appointments for consultations and procedures. Interpreting Results and Expert Opinions We assist individuals in making informed decisions based on results and diagnoses by clarifying unfamiliar terms and concepts, discussing healthcare options, and offering compassionate guidance. Facilitating Communication We offer translation services for medical documents and in-person consultations and general assistance with all communication between individuals and healthcare providers. Managing Aftercare We provide support well beyond the final scheduled consultation or procedure. Houston Health Concierge reviews treatment outcomes and aftercare instructions with individuals and families, coordinates follow-up communication, and organizes rehabilitation, home health care and assisted living in the U. S. Texas Medical Center The largest medical complex in the world, the Texas Medical Center is internationally known as a healthcare leader. Committed to discovery and innovation, the Texas Medical Center is comprised of 54 leading healthcare institutions employing 92,500 medical professionals, as well as dozens of affilliated institutions in the greater Houston area. With many of the nation s top hospitals, physicians, and researchers, the Texas Medical Center s institutions have been given top ratings by U.S. News & World Report s Annual Survey of America s Best Hospitals, and, with over 16,000 international visits a year, are internationally recognized for quality of care, innovation in teaching and research, and prevention of illness and injury. With specialized knowledge of this leading healthcare network, Houston Health Concierge helps you access the care you deserve - the best resources of the Texas Medical Center.

6 HOUSTON HEALTH CONCIERGE 2211 S. Braeswood Blvd. Suite 23A Houston, Texas P: F:

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