Three Areas of Focus. * Infrastructure * Systems * Processes

Size: px
Start display at page:

Download "Three Areas of Focus. * Infrastructure * Systems * Processes"

Transcription

1 IT

2

3 Three Areas of Focus * Infrastructure * Systems * Processes

4 Adding Wireless * FCS core network to Millstream Tech Center * Admin building * Wireless in Millstream Tech Center

5 Cellular * Infrastructure at the Admin Building

6 Network Operations Center * Moved from Central to FHS * Gigabit Switching * Fiber Installation * Server Virtualization

7 Wiring * New Washington * Switching infrastructure in admin building * New first floor classrooms at Central * FHS rooms 285/6 Blue & Gold * FHS library media lab * Donnell 3 rd floor lab and first floor classroom * Glenwood 2 nd floor lab * FHS room 105 lab * Whittier main office * Jefferson copy room

8 Anti-Virus * Anti-virus engine moved to Symantec Endpoint, allowing centralized anti-virus management

9 IP Telephony * Cisco Unified Communications infrastructure sized for the district * IP Telephony installed in admin building * IP Telephony installed in Central * VG224 installed at all buildings except Donnell & Glenwood * VOIP infrastructure set up at all affected buildings * POTS lines disconnected (282) saving $6K per month * Additional T1 installed to handle digital calls * DID set up and configured

10 Network Monitoring * MRTG switch and port monitoring

11 Network Monitoring * WCS - wireless

12 Storage * EMC 10TB Storage Area Network

13 VPN * District Network Access through VPN available 24x7x365

14 Video Conferencing * Two Polycom Stations purchased * Piloted at Wilson Vance

15 Interactive White Board Connectivity * SMART Bridgit

16 Asynchronous Learning Systems * Moodle Hosted at NOACSC, managed locally * 98 courses

17 Filter Management * Filter hosted at NOACSC, configured by FCS IT personnel * Split configuration IP based for students and username based for teachers and staff * Minimizes filter restrictions for teachers and staff while keeping students safe

18 5 Year Equipment Replacement Plan * Middle School computer replacement * Elementary School systems replaced over 3 years at ~1.3 million dollars

19 Operating System Parity

20 Systems Monitoring * Servers and Switches * Nagios * Telephone System * Cisco Unified Communication Manager Call Detail Records (CDR) * Apple Systems * JAMF Apple Systems Monitor * Apple Remote Desktop * Windows Remote Desktop (RDP) & Windows Remote Assistance * Programs i.e., Successmaker, Renaissance Place

21 Systems Monitoring

22 SMART Boards and Projectors * 288 SMART boards throughout the district

23 New Classroom Systems & Pilots * Piloted by 21 st Century Academy Teachers * ipods * Flip Video cameras * SMART Airliner interactive slates * ipads * To be piloted at Glenwood and FHS * Kindle pilot at FHS

24 District SMART Sync * Student computer monitoring software installed at FHS, Millstream, Donnell, Central, and Glenwood

25 Equipment Tracking * Ivan inventory program * Total Cost of Ownership (TCO) research data in development

26 Back-up System * Back-up reporting

27 Trouble Response * School Dude help desk system

28 Account Tracking * Work flow tracking

29 Website Tracking * Google Analytics

30 Program Integration * Script writing for account setup and maintenance * Successmaker * Renaissance Place * Learning A-Z * And other programs

31 District Calendar Program which includes paperless facility scheduling * Normal events on calendar - 8,785 * Yearly events on calendar * Current users signed up to receive notes from calendar * Number of times Add to my calendar has been used - 1,187

32 Online Facility Scheduling * Being piloted at FHS * 182 online requests have been processed

33 Computer Lab Scheduling Calendar program * Being used at Donnell and FHS

34 Programming * Created interactive school boundary map * Created interactive graduation chart and website FHS

35 Printing and Scanning * Set up scanning from the Konica copiers to user network folders for all, except the maintenance building.

36 Archival Scanning * Implementing the ability to scan documents to a permanent document storage through NOACSC using ViewWise with archiving at NOACSC

37 Websites * 27 School/club websites * 252 DNN Staff/Other web portals * 51 iweb Staff websites * Collaborative websites * Piloting SharePoint at FHS with Student Services and staff

38 New Buildings * Wired for CAT 6A the latest and fastest copper technology * Nearly everything will be operating or controlled over the Ethernet network * Computers, phones, video on demand, security cameras, building access systems, HVAC, etc. * Switching and IP Telephony single sourced on Cisco

39 Focus on the same three areas * Infrastructure * Systems * Processes

40 * Upgrading the district s connection to the internet 100MBPS * Replacing unmanaged switches with managed switches * Quality of Service where we set specific parameters for IP traffic priority

41 Look at moving to a gigabit POE architecture * Power over Ethernet allows for maximum network flexibility * Security Cameras * Building Access * Building systems * Video streaming * IP Telephony

42 Look at including Cloud services * SAAS Software as a Service * Google Docs * MS Live * PAAS Platform as a Service * ViewWise * IAAS Infrastructure as a Service * Amazon Elastic Cloud services * Microsoft - already in use within the NOACSC districts * Look at using cloud services for Glenwood and FHS physics pilots including student

43 Increased transition to virtual technology * Pilot in progress at FHS to test thin client and thin app technology * Allows for client-based access to district resources Set up Guest wireless network * In progress primarily for professional development and training

44 Switch to RADIUS technology to control FCS access to the wireless network * Remote Authentication Dial In User Service (RADIUS) is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for computers to connect and use a network service. * Better than single key log in

45 Start a new 5 year replacement cycle * Look at replacing systems at FHS * Laptops look for best vendor * Desktops examine results of thin client & thin app test to determine the need to replace

46 * Purchase and install Point of Sale (POS) system for Food Service if approved * Update district s system (Exchange) * Needs software update and additional server * Upgrade to Communications Manager 8 * Preparation for IP telephony in the new buildings * Upgrade Voice Gateways to IOS 15 * Also in preparation for IP telephony in the new buildings

47 * Upgrade Wireless system software to align with RADIUS services * Upgrade SAN * Continue ViewWise archive storage roll out

48 * Implement Quality of Service on the wired and wireless networks * Update inventory TCO reporting structure

49 * Update programming/scripting to accommodate the setup of staff and student accounts and student grade advancement * Update programming/scripting to accommodate changes to existing software, i.e. Successmaker, Renaissance place, etc.

Information Technology 2016-2021 Strategic Plan

Information Technology 2016-2021 Strategic Plan Information Technology 2016-2021 Strategic Plan Draft Table of Contents Table of Contents... 3 Introduction... 4 Mission of IT... 4 Primary Service Delivery Objectives... 4 Availability of Systems...

More information

2013-2016. Three Year District Technology Plan. Pasco School District #1 July 1, 2013 to June 30, 2016

2013-2016. Three Year District Technology Plan. Pasco School District #1 July 1, 2013 to June 30, 2016 2013-2016 Three Year District Technology Plan Pasco School District #1 July 1, 2013 to June 30, 2016 Development History August 2012 November 2012 December 2012 December 2012 February 2013 March 2013 April

More information

ITEC 495 Capstone Project Ideas

ITEC 495 Capstone Project Ideas ITEC 495 Capstone Project Ideas Open Source Content Filtering OpenDNS A 25 person architectural firm with one single location needs to implement a low cost, secure, easy to deploy and administer web content

More information

Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3. Improve Processes...

Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3. Improve Processes... Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... 3 Improve Processes... 3 Innovation... 4 IT Planning & Alignment

More information

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...

Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems... Table of Contents Table of Contents...2 Introduction...3 Mission of IT...3 Primary Service Delivery Objectives...3 Availability of Systems...3 Improve Processes...4 Innovation...4 IT Planning & Alignment

More information

City of Coral Gables

City of Coral Gables City of Coral Gables Information Technology Department IT TECHNICAL SUPPORT DIVISION Infrastructure Upgrade Plan Systems, Applications, Network, and Telecommunications Infrastructure OVERVIEW Last revision:

More information

IP Telephony Management

IP Telephony Management IP Telephony Management How Cisco IT Manages Global IP Telephony A Cisco on Cisco Case Study: Inside Cisco IT 1 Overview Challenge Design, implement, and maintain a highly available, reliable, and resilient

More information

TECHNOLOGY PLAN SUMMARY

TECHNOLOGY PLAN SUMMARY IV. TECHNOLOGY PLAN SUMMARY The Oklahoma City Metropolitan Area Public Schools (OCMAPS) Technology Plan serves as a guide for OCMAPS funding of technology into the Oklahoma City Public School District

More information

Office of Information Technology Service Catalog FY2015

Office of Information Technology Service Catalog FY2015 Office of Information Technology Service Catalog FY2015 Office of Information Technology Service Catalog FY2015 Table of Contents Accounts & Passwords... 3 Administrative... 4 Business Tools and Services...

More information

Technology Department Infrastructure & Support

Technology Department Infrastructure & Support Technology Department Infrastructure & Support The Technology Department Team Executive Director of Technology Technology Coordinator Network Engineer Application Administrator Application Specialist Infrastructure

More information

Office of Information Technology Service Catalog FY2015

Office of Information Technology Service Catalog FY2015 Office of Information Technology Service Catalog FY2015 Office of Information Technology Service Catalog FY2015 Table of Contents Accounts & Passwords... 3 Administrative... 4 Business Tools and Services...

More information

Core Data Service 2015 IT Domain Definition Change Overview

Core Data Service 2015 IT Domain Definition Change Overview Core Data Service 2015 IT Domain Definition Change Overview Administration and Management of IT Administration of central IT organization CIO or CTO position Institutional IT planning Financial planning

More information

Introduction to Cloud Services

Introduction to Cloud Services Introduction to Cloud Services (brought to you by www.rmroberts.com) Cloud computing concept is not as new as you might think, and it has actually been around for many years, even before the term cloud

More information

Cloud Computing And Post Primary Education. Seamus Ryan Education Officer Co. Meath VEC

Cloud Computing And Post Primary Education. Seamus Ryan Education Officer Co. Meath VEC Cloud Computing And Post Primary Education Seamus Ryan Education Officer Co. Meath VEC Cloud Services What is Cloud Computing Any ICT service that is available to you from outside your own location via

More information

Generating leads with Meraki's Systems Manager. Partner Training"

Generating leads with Meraki's Systems Manager. Partner Training Generating leads with Meraki's Systems Manager Partner Training Agenda Systems Manager overview Starting the conversation & uncovering opportunities Sales tools and collateral Systems Manager solution

More information

Advice on how schools can connect into their servers remotely

Advice on how schools can connect into their servers remotely Advice on how schools can connect into their servers remotely Steve Prentice Ian Gover elearning and Information Management Support Services for Education elimadmin@somerset.gov.uk 1 Scenario You want

More information

Lab Testing Summary Report

Lab Testing Summary Report Lab Testing Summary Report February 2007 Report 070228 Product Category: SMB IP-PBX Vendor Tested: Cisco Systems Product Tested: Cisco Unified Communications 500 Series Key findings and conclusions: Complete

More information

North Florida Community College

North Florida Community College North Florida Community College Technology Plan Table of Contents Executive Summary... 3 Technology Vision... 5 Annual Initiatives... 6 2010 Data Center Expansions... 6 The Next 3 Years... 6 Technology

More information

Unified Communications. Increased productivity through communications convergence

Unified Communications. Increased productivity through communications convergence Unified Communications Increased productivity through communications convergence Current Infrastructure 10,000 Telephones Over 370 locations 80 Separate Phone Systems Over $3 Million in annual AT&T cost

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? Enterprise Computing & Service Management How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend

More information

Information Technology Standards Document

Information Technology Standards Document Information Technology Standards Document The Information Technology Standards Policy lists all technologies supported by the organization and serves as a guideline for all technology purchasing and use

More information

Interact Intranet Version 7. Technical Requirements. August 2014. 2014 Interact

Interact Intranet Version 7. Technical Requirements. August 2014. 2014 Interact Interact Intranet Version 7 Technical Requirements August 2014 2014 Interact Definitions... 3 Licenses... 3 On-Premise... 3 Cloud... 3 Pulic Cloud... 3 Private Cloud... 3 Perpetual... 3 Self-Hosted...

More information

Agenda What can we do now? And 5 years from now we will still be current!

Agenda What can we do now? And 5 years from now we will still be current! Pittsburgh Steelers Alcatel-Lucent OmniPCX Enterprise IP Telephone System Alcatel-Lucent OmniSwitch Network Infrastructure Alcatel-Lucent Collaboration and Fax Server AVST Unified Messaging Wireless Network

More information

Where are Organizations Today? The Cloud. The Current and Future State of IT When, Where, and How To Leverage the Cloud. The Cloud and the Players

Where are Organizations Today? The Cloud. The Current and Future State of IT When, Where, and How To Leverage the Cloud. The Cloud and the Players The Current and Future State of IT When, Where, and How To Leverage the The and the Players Software as a Service Citrix VMWare Google SalesForce.com Created and Presented by: Rand Morimoto, Ph.D., MCITP,

More information

Technology Services Division Infrastructure Major Deliverables by Calendar Year

Technology Services Division Infrastructure Major Deliverables by Calendar Year Technology Services Division Infrastructure Major Deliverables by Calendar Year Year 2002 Network INFRASTRUCTURE Green Screen Technology DELIVERABLES Migrated courthouse network devices to Multi-Protocol

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend the MS Remote Desktop for Mac client.

More information

Case Study: Oconomowoc Area School District

Case Study: Oconomowoc Area School District Prepared for CESA #1, Sponsored by Cisco Systems, Inc. Case Study: Oconomowoc Area School District Prepared by Rich Kaestner, CoSN TCO/VOI Project Director March 16, 2008 If a broadband fiber network were

More information

Executive Suites & Services

Executive Suites & Services Executive Suites & Services Cavalier Crossing Executive Suites is located at 3315 Ranch Road 620 South at the entrance to Lakeway, TX. Prime high traffic location close to schools, the New Regional Medical

More information

Video Teleconferencing Solutions: Consolidated Forensic Laboratory

Video Teleconferencing Solutions: Consolidated Forensic Laboratory Video Teleconferencing Solutions: Consolidated Forensic Laboratory State-of-the-Art Video Teleconferencing at the CFL The Consolidated Forensic Laboratory (CFL) brings the city s public safety forensic

More information

West Mifflin Area School District Technology Department Strategic Plan 2013-2016

West Mifflin Area School District Technology Department Strategic Plan 2013-2016 West Mifflin Area School District Technology Department Strategic Plan 2013-2016 Table of Contents 1. Planning Process Overview... 2 2. Membership List... 2 3. Mission... 3 4. Technology Analysis... 3

More information

City of Sacramento VoIP Deployment Project. Presentation to State of California IP Telephony Working Group

City of Sacramento VoIP Deployment Project. Presentation to State of California IP Telephony Working Group City of Sacramento VoIP Deployment Project Presentation to State of California IP Telephony Working Group Project Scope To Convert 4000+ SBC Centrex analog lines to City owned and operated VoIP Phone System

More information

Quick Start. Nighthawk X8 AC5300 Tri-Band WiFi Router Model R8500. Package Contents. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA

Quick Start. Nighthawk X8 AC5300 Tri-Band WiFi Router Model R8500. Package Contents. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We

More information

WINNEBAGO COUNTY INFORMATION TECHNOLOGY STANDARDS 2014/2015

WINNEBAGO COUNTY INFORMATION TECHNOLOGY STANDARDS 2014/2015 WINNEBAGO COUNTY INFORMATION TECHNOLOGY STANDARDS 2014/2015 Platform Architecture Standards: End User Software Platform Architecture Standards: End User Hardware Platform Architecture Standards: Hand Held

More information

Access Database Hosting. An introduction to Cloud Hosting Access databases from Your Office Anywhere

Access Database Hosting. An introduction to Cloud Hosting Access databases from Your Office Anywhere Access Database Hosting An introduction to Cloud Hosting Access databases from Your Office Anywhere Microsoft Access is a powerful way of creating bespoke database applications for either your own business

More information

Advantages of Consolidating Network Security with Wireless for Small & Mid-Size Businesses

Advantages of Consolidating Network Security with Wireless for Small & Mid-Size Businesses Advantages of Consolidating Network Security with Wireless for Small & Mid-Size Businesses Patrick Bedwell VP, Product Marketing 1 Copyright 2014 Fortinet Inc. All rights reserved. Today s Agenda Security

More information

NORWIN SCHOOL DISTRICT JOB DESCRIPTION. Computer Network Administrator

NORWIN SCHOOL DISTRICT JOB DESCRIPTION. Computer Network Administrator NORWIN SCHOOL DISTRICT JOB DESCRIPTION Computer Network Administrator JOB ANALYSIS The Computer Network Administrator (NA) is responsible for installation, configuration, operation, and maintenance of

More information

FAQ - Features Question Question Question Question Question Question

FAQ - Features Question Question Question Question Question Question FAQ - Features Question: What feature does Virtual Number Service replace? Answer: Virtual Number Service replaces Remote Call Forwarding. Question: What is call screening? Answer: Call screening is the

More information

PRESIDIO MANAGED SERVICES OVERVIEW JULY 2013

PRESIDIO MANAGED SERVICES OVERVIEW JULY 2013 OVERVIEW JULY 2013 AGENDA Overview Capabilities Commitment OVERVIEW Capabilities Addressing today s IT challenges Our Capabilities and Approach Network Data Center Collaboration Security Workplace Service

More information

CNS-207 - Implementing NetScaler 11.0 For App and Desktop Solutions

CNS-207 - Implementing NetScaler 11.0 For App and Desktop Solutions CNS-207 - Implementing NetScaler 11.0 For App and Desktop Solutions Overview The objective of this course is to provide the foundational concepts and teach the skills necessary to implement, configure,

More information

Connecting With Lifesize Cloud

Connecting With Lifesize Cloud There are several different ways to connect to a Lifesize Cloud video conference meeting. This guide will provide you instructions for each way. Ways to Join a Lifesize Cloud Video Conference After getting

More information

E-Mail: SupportCenter@uhcl.edu Phone: 281-283-2828 Fax: 281-283-2969 Box: 230 http://www.uhcl.edu/uct

E-Mail: SupportCenter@uhcl.edu Phone: 281-283-2828 Fax: 281-283-2969 Box: 230 http://www.uhcl.edu/uct A VPN (Virtual Private Network) provides a secure, encrypted tunnel from your computer to UHCL's network when off campus. UHCL offers VPN software to allow authenticated, secure access to many UHCL resources

More information

ACME Enterprises IT Infrastructure Assessment

ACME Enterprises IT Infrastructure Assessment Prepared for ACME Enterprises March 25, 2014 Table of Contents Executive Summary...2 Introduction...2 Background...2 Scope of IT Assessment...2 Findings...2 Detailed Findings for Key Areas Reviewed...3

More information

Town-Wide Telephone System

Town-Wide Telephone System Town of Wilton - Request for Proposals Town-Wide Telephone System Overview The Town of Wilton is seeking proposals for a new telephone system that would serve four schools, the Board of Education District

More information

13 Courses Quick Guide

13 Courses Quick Guide 13 Courses Quick Guide Microsoft Network Infrastructure 2008 Microsoft Certified Solution Associate (MCSA 2012) MCSE 2012 (Private Cloud) MCSE Server infrastructure 2012 Administering & Configuring Microsoft

More information

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES

BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE INTRODUCTION TO VOICEEDGE PHONES BUSINESS VOICEEDGE TECHNICAL ADMINISTRATOR USER GUIDE WELCOME TO BUSINESS VOICEEDGE As the technical administrator, you can manage features and passwords for all end users as well as manage key group features

More information

Bernards Township Technology Update 2011-12. Brian Heineman, Supervisor of Science and Technology James Rollo, Technology Manager

Bernards Township Technology Update 2011-12. Brian Heineman, Supervisor of Science and Technology James Rollo, Technology Manager Bernards Township Technology Update 2011-12 Brian Heineman, Supervisor of Science and Technology James Rollo, Technology Manager Goal 1: Maintenance of educational technology tools will be sufficient so

More information

CenterBeam Managed Services Overview

CenterBeam Managed Services Overview CenterBeam Managed Services Overview Q3 2011 Accelerating IT to the Speed of Business CenterBeam s DNA Founded as a Cloud Services Provider in 1999 HQ, San Jose, CA NOC and Engineering, San Diego, CA NOC

More information

IT Business Infrastructure For the 21 st Century

IT Business Infrastructure For the 21 st Century IT Business Infrastructure For the 21 st Century Discussion on Cloud Computing 8/18/15 What is the Cloud? Cloud computing at its core has a scalable model that allows traditional it resources to be delivered

More information

PRESIDIO MANAGED SERVICES OVERVIEW

PRESIDIO MANAGED SERVICES OVERVIEW OVERVIEW VALUE AND COMMITMENT OUR COMMITMENT In our pursuit of excellence for Managed Services we dedicate our team to support the strategic business and IT drivers from our customers. Enabling you to

More information

Planning Process and Methodology

Planning Process and Methodology Executive Summary Our mission is to provide students and staff with technology to meet their instructional and administrative needs. This incorporates all aspects of technology including networking, end

More information

Hills Professional Series NVRs and Cameras

Hills Professional Series NVRs and Cameras FAQs Hills Professional Series NVRs and Cameras (V1.1) 1. What is the default NVR resolution? By Default NVR video output resolution is 1080P. Resolution may be changed if necessary to suit the attached

More information

Technology Plan Cover Sheet 2013-2015 (July 1, 2013 June 30, 2015)

Technology Plan Cover Sheet 2013-2015 (July 1, 2013 June 30, 2015) Technology Plan Cover Sheet 2013-2015 (July 1, 2013 June 30, 2015) ORGANIZATION INFORMATION District/Agency/School SAINT PAUL PUBLIC SCHOOLS (legal name): District Number: 625 Technology Plan Status The

More information

Desktop Virtualization Cloud Partner Training Series

Desktop Virtualization Cloud Partner Training Series Desktop Virtualization Cloud Partner Training Series August 2015 Table of Contents What is it? Benefits Industry Landscape Evolve is Different How we can help you $ucceed Who is a fit? Who is a challenge?

More information

FAQ - Device Question Can I forward calls to my mobile device? Question Can I have my greetings professionally recorded? www.coxprovoice.

FAQ - Device Question Can I forward calls to my mobile device? Question Can I have my greetings professionally recorded? www.coxprovoice. FAQ - Device Question: Can I forward calls to my mobile device? Yes, the VoiceManager IP Centrex service allows you to forward calls to your mobile device or any other phone number. Question: Can I have

More information

Swansea University. ICT Infrastructure Strategic Plan: 2015 2017

Swansea University. ICT Infrastructure Strategic Plan: 2015 2017 Swansea University ICT Infrastructure Strategic Plan: 2015 2017 Context ICT is essential for the University to achieve its ambitious expansion plans and to operate on a day today basis. IT underpins our

More information

REDCENTRIC INFRASTRUCTURE AS A SERVICE SERVICE DEFINITION

REDCENTRIC INFRASTRUCTURE AS A SERVICE SERVICE DEFINITION REDCENTRIC INFRASTRUCTURE AS A SERVICE SERVICE DEFINITION SD021 V2.2 Issue Date 01 July 2014 1) OVERVIEW Redcentric s Infrastructure as a Service (IaaS) enables the to consume server, storage and network

More information

1. What are the System Requirements for using the MaaS360 for Exchange ActiveSync solution?

1. What are the System Requirements for using the MaaS360 for Exchange ActiveSync solution? MaaS360 FAQs This guide is meant to help answer some of the initial frequently asked questions businesses ask as they try to figure out the who, what, when, why and how of managing their smartphone devices,

More information

***NOTICE***: Proposed Selection Date now 12/16/13

***NOTICE***: Proposed Selection Date now 12/16/13 Hall County Schools MDM RFP Q&A ***NOTICE***: Proposed Selection Date now 12/16/13 Are bulk enrollments a criteria? Not a criteria, but would be a nice feature to have. Is the ability to push docs out

More information

Connecting With Lifesize Cloud

Connecting With Lifesize Cloud There are several different ways to connect to a Lifesize Cloud video conference meeting. This guide will provide you instructions for each way. Ways to Join a Lifesize Cloud Video Conference After getting

More information

Event Services Company Stays Connected with Unified Communications Solution

Event Services Company Stays Connected with Unified Communications Solution Microsoft Office System Customer Solution Case Study Event Services Company Stays Connected with Unified Communications Solution Overview Country or Region: United States Industry: Professional services

More information

Introduction to Computing @ WSU

Introduction to Computing @ WSU Introduction to Computing @ WSU Table of Contents 1 - Account Information... 2 2 - Setting up Accounts for First Time Use... 3 3 - Important Systems... 4 4 - CaTS Website... 5 5 - Logging into the Campus

More information

HPS TECHNOLOGY REPORT September 9, 2013. Response to a School Committee/Superintendent Goal for 2012-2013

HPS TECHNOLOGY REPORT September 9, 2013. Response to a School Committee/Superintendent Goal for 2012-2013 HPS TECHNOLOGY REPORT September 9, 2013 Response to a School Committee/Superintendent Goal for 2012-2013 WHY NOW? What prompts a broad plan? District/Staff Strategic Plan Priority 2011-2016 School Committee

More information

The Seven Deadly ^Sins

The Seven Deadly ^Sins The Seven Deadly ^Sins Brian Killian President NorthPoint Technology Group 225 South Westmonte Drive, Suite 1170 Altamonte Springs, Florida 32714 bkillian@teamnorthpoint.com Agenda Discuss recurring problems

More information

IT Strategy 2013 2017

IT Strategy 2013 2017 IT Strategy 2013 2017 V3.2 August 2013 Contents Part I Context Drivers Workplace Strategy Benefits of the Strategy Contents Part II Business Strategy Strategic Themes: Strong Line of Business Applications

More information

Customized Cloud Solution

Customized Cloud Solution Customized Cloud Solution (Overall Cloud Performance Expectations) Last Updated: June 5, 2012 Prepared by: Polleo Systems, Inc. Notice of Confidentiality: The enclosed material is proprietary to Polleo

More information

Where in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle)

Where in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle) Where in the Cloud are You? Session 17032 Thursday, March 5, 2015: 1:45 PM-2:45 PM Virginia (Sheraton Seattle) Abstract The goal of this session is to understanding what is meant when we say Where in the

More information

2015 USER GROUP CONFERENCE

2015 USER GROUP CONFERENCE 2015 USER GROUP CONFERENCE The Cloud This session will touch anything and everything cloud based that is important to districts today. We will compare and contrast Google Apps and Office 365, Cloud storage

More information

Radvision Video Conferencing Policies and Procedures10/25/2012 2:02:00 PM

Radvision Video Conferencing Policies and Procedures10/25/2012 2:02:00 PM Radvision Video Conferencing Policies and Procedures10/25/2012 2:02:00 PM User Permissions The intent of this policy and procedures document is to utilize pre-defined UTAD groups to assign users to the

More information

Upper Perkiomen School District

Upper Perkiomen School District Upper Perkiomen School District Network Infrastructure Review Executive Summary Prepared by 1001 James Drive, Suite A15 Leesport, PA 19533 610 916 9400 www.jlrconsulting.com Date: March 10, 2015 Report

More information

Information Technology Department Annual Report

Information Technology Department Annual Report Information Technology Jeff Terry Beavercreek Township 12/31/ Department Overview Beavercreek Township s IT department is responsible for providing IT support as well as network Availability, Integrity,

More information

The Madison Metropolitan Sewerage District requests quotations for. IP Telephony System

The Madison Metropolitan Sewerage District requests quotations for. IP Telephony System The Madison Metropolitan Sewerage District requests quotations for IP Telephony System Request Madison Metropolitan Sewerage District (MMSD) is soliciting bids for a new IP telephony system. These quotes

More information

Cloud Technologies for SMBs

Cloud Technologies for SMBs Cloud Technologies for SMBs How to Cut Costs, Improve Productivity, Provide Automated Disaster Recovery, and Be Free to Work Anywhere Presented by Cloud Technologies for SMBs 1 About ArcSource 2 The Cloud:

More information

Hosted Desktop for Business

Hosted Desktop for Business Your complete guide to Hosted Desktop Hosted Desktop for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 Hosted Desktops today... 4 What is a hosted desktop? 4 How does it work? 6 How easy

More information

Students. Information Technology Support Services Fall 2015

Students. Information Technology Support Services Fall 2015 Information Technology Support Services Fall 2015 Students On behalf of Information Technology, we would like to welcome you to USF. Our job is to make sure you receive the necessary support to complete

More information

Teleworking Technology Guide and Checklist. UW Information Technology. November 2012

Teleworking Technology Guide and Checklist. UW Information Technology. November 2012 Teleworking Technology Guide and Checklist UW Information Technology November 2012 1 Contents Teleworking Technology Guide for UW Faculty and Staff... 3 UW Information Technology Service Catalog and IT

More information

Management Options ios

Management Options ios Management Options ios New Market ipads - January 2010 Several changes in a short period of time. Apple Lion Server came out June 2011. Apple Configurator came out in June 2012. Why Absolute or Alteris?

More information

ipad Installation and Setup

ipad Installation and Setup ipad Installation and Setup INDEX ipad Features Page 2 Charging.. Page 2 User Guide... Page 3 Setup for ipad use in the office (Office wireless network) Setup Office computers Verify Remote Desktop is

More information

Technology Plan Progress

Technology Plan Progress OKLAHOMA STATE UNIVERSITY INSTITUTE OF TECHNOLOGY Technology Plan Progress ACTION ITEMS A majority of the action items are ongoing action items. Because technology is changing at such a rapid rate, once

More information

iphone in Business How-To Setup Guide for Users

iphone in Business How-To Setup Guide for Users iphone in Business How-To Setup Guide for Users iphone is ready for business. It supports Microsoft Exchange ActiveSync, as well as standards-based services, delivering email, calendars, and contacts over

More information

Bring Your Own Device (BYOD) Launches September 2015 Students in Grades 9-12. The How of BYOD

Bring Your Own Device (BYOD) Launches September 2015 Students in Grades 9-12. The How of BYOD Bring Your Own Device (BYOD) Launches September 2015 Students in Grades 9-12 The How of BYOD How is the school preparing for a successful launch of a BYOD for students in Grades 9 12? This document covers

More information

Building a BYOD Program Using the Casper Suite. Technical Paper Casper Suite v9.4 or Later 17 September 2014

Building a BYOD Program Using the Casper Suite. Technical Paper Casper Suite v9.4 or Later 17 September 2014 Building a BYOD Program Using the Casper Suite Technical Paper Casper Suite v9.4 or Later 17 September 2014 JAMF Software, LLC 2014 JAMF Software, LLC. All rights reserved. JAMF Software has made all efforts

More information

3. What are the primary business drivers behind the virtualization assessment effort?

3. What are the primary business drivers behind the virtualization assessment effort? 1 Overview 1. Who are the key desktop and application stakeholders within your organization? What areas of responsibility do each cover (workflows, coverage, 24/7 staff members are good to identify at

More information

Our mission is to provide world class solutions, consulting and training on information and communication technologies.

Our mission is to provide world class solutions, consulting and training on information and communication technologies. Company Profile General Information Synapse ATS is an IT Service, Solution and Education Provider Company that helps customers to plan, design, implement, maintain and operate their IT infrastructure.

More information

Cisco Virtual Office Express

Cisco Virtual Office Express . Q&A Cisco Virtual Office Express Overview Q. What is Cisco Virtual Office Express? A. Cisco Virtual Office Express is a solution that provides secure, rich network services to workers at locations outside

More information

"Charting the Course... Implementing Citrix NetScaler 11 for App and Desktop Solutions CNS-207 Course Summary

Charting the Course... Implementing Citrix NetScaler 11 for App and Desktop Solutions CNS-207 Course Summary Course Summary Description The objective of this course is to provide the foundational concepts and teach the skills necessary to implement, configure, secure and monitor a Citrix NetScaler system with

More information

Bring Your Own Device:

Bring Your Own Device: Bring Your Own Device: Finding the perfect balance between Security, Performance, Flexibility & Manageability SECURELINK WHITEPAPER 2012 By Frank Staut Management summary This white paper discusses some

More information

Network Industry Trends

Network Industry Trends Network Industry Trends Friday October 24, 2008 Dennis Smith The Bank of New York Mellon First Vice President Infrastructure Advanced Engineering Agenda The Bank of New York Mellon History of the Network

More information

A POLYCOM WHITEPAPER Polycom. Recommended Best Security Practices for Unified Communications

A POLYCOM WHITEPAPER Polycom. Recommended Best Security Practices for Unified Communications Polycom Recommended Best Security Practices for Unified Communications March 2012 Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective,

More information

Network Infrastructure

Network Infrastructure Oyster River Cooperative School District REQUEST FOR PROPOSAL FOR Network Infrastructure Product Procurement Information Technology Department 33 Coe Drive Durham, NH 03824 Bids will be received by May

More information

Implementing Microsoft Azure Infrastructure Solutions

Implementing Microsoft Azure Infrastructure Solutions Course 20533: Implementing Microsoft Azure Infrastructure Solutions Course details Course Outline Module 1: Introduction to Azure This module provides the students a high level introduction to Azure. Cloud

More information

2.2 HSC Definition of Knowledge Management and Information Technology and Guiding Principles

2.2 HSC Definition of Knowledge Management and Information Technology and Guiding Principles Knowledge Management and Information Technology (KMIT) Health Sciences Center Information Technology Standards for Users Updated and Approved by the KMIT Operations Council September 9, 2013 1.0 Introduction

More information

Information Technology PRBC Presentation Amir Dabirian Vice President for Information Technology April 8, 2011

Information Technology PRBC Presentation Amir Dabirian Vice President for Information Technology April 8, 2011 Information Technology PRBC Presentation 2010-2011 Amir Dabirian Vice President for Information Technology April 8, 2011 Agenda IT Budget Overview Division Priorities Division Projects IT University Mission

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

Level: 3 Credit value: 9 GLH: 80. QCF unit reference R/507/8351. This unit has 6 learning outcomes.

Level: 3 Credit value: 9 GLH: 80. QCF unit reference R/507/8351. This unit has 6 learning outcomes. This unit has 6 learning outcomes. 1. Know telephony principles. 1.1. Demonstrate application of traffic engineering concepts Prioritization of voice traffic Trunking requirements Traffic shaping. 1.2.

More information

Compulink Advantage Cloud sm Software Installation, Configuration, and Performance Guide for Windows

Compulink Advantage Cloud sm Software Installation, Configuration, and Performance Guide for Windows Compulink Advantage Cloud sm Software Installation, Configuration, and Performance Guide for Windows Compulink Business Systems, Inc. 2645 Townsgate Road, Suite 200 Westlake Village, CA 91361 2013 Compulink

More information

Job Description Information Services Coordinator

Job Description Information Services Coordinator Job Description Position Title: Information Services Coordinator Department: Reports To: Technology & Infrastructure Manager Purpose The Information Services Coordinators role is to ensure the stability,

More information

BYOD. School District of New Berlin New Berlin, WI

BYOD. School District of New Berlin New Berlin, WI BYOD School District of New Berlin New Berlin, WI Suburb of Milwaukee K-12 district K-6 elementary schools (4) 7-12 Middle School/High Schools (2) 4700 students, 330 certified staff About Us How do connect

More information

Avaya IP Office 9.1. Set Up Guide for The IP Office Anywhere Demo Platform

Avaya IP Office 9.1. Set Up Guide for The IP Office Anywhere Demo Platform Avaya IP Office 9.1 Set Up Guide for The IP Office Anywhere Demo Platform Date: February 2015 Version: 2.0 Subject: Avaya IP Office 9.1 Anywhere Demonstration Set Up Guide Regional Availability: Global

More information

Contents. Introduction. What is the Cloud? How does it work? Types of Cloud Service. Cloud Service Providers. Summary

Contents. Introduction. What is the Cloud? How does it work? Types of Cloud Service. Cloud Service Providers. Summary Contents Introduction What is the Cloud? How does it work? Types of Cloud Service Cloud Service Providers Summary Introduction The CLOUD! It seems to be everywhere these days; you can t get away from it!

More information

IP Office Anywhere Demo Installation

IP Office Anywhere Demo Installation IP Office Anywhere Demo Installation Release 8.1 FP1 Issue 01.08 Sept 2014 Contents Chapter 1: Introduction... 5 Network specifications... 6 Hardware requirements... 7 Software requirements... 9 Avaya

More information