Berlin, 15 th November Mark Dunne SaaSAssurance

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1 Berlin, 15 th November 2013 Mark Dunne SaaSAssurance

2 SaaSAssurance guidance to Irish Government on Cloud Adoption

3 Who are SaaSAssurance? Diverse multilingual European team Focus on the here and now Digital innovative solutions to compliance and standards ENISA, CSA, BSi, Eurocloud What can be done in the meantime such as ISO Cloud controls

4 Transparency Contracts Service Level Agreements Responsibilities Metrics Datacentre IaaS PaaS Gov User SaaS

5 Some output from Researching cloud standards 3+ years Wrote whitepapers on cloud standards Participated NIST Cloud Computing Roadmap Helped design and build a product on information security standards, ISO 27001, G-Cloud

6 Cloud Computing Strategy 2012 Criteria for Public Cloud Consideration The Minister for Public Expenditure and Reform, Mr Brendan Howlin T.D 1.Application Design 2.Architecture 3.Business Continuity and Disaster Recovery 4.Commercial and Pricing Model/s 5.Data Location and Retrieval 6.Legal and Regulatory (incl. data protection, governing laws, intellectual property, termination) 7.Performance and Conformance 8.Privacy 9.Reputation 10.Security 11.Security Standards 12.Service Provision (incl. SLAs, transitioning) 13.Staffing and Skills Requirements 14.Technology Lock-In Migration and Interoperability 15.Technology Standards 16.Value For Money

7

8

9 June 2013 New CIO I think outsourcing has its place to play, but at the moment I don t see any metrics in place where I could make a value judgment as to whether to outsource, insource or even move to some other areas, Bill Mc Cluggage Irish Government CIO I think we can investigate an IT dashboard so we can get some metrics in place around the cost to serve. We [tend to] look at the cost to acquire, and here s how much the project cost us, but we don t turn around and look at the total running cost of an application or service downstream,

10 Metrics that matter (Talk on cloud metrics on SaaSAssurance YouTube channel)

11 Procurement

12 Procurement (Source UK) G-Cloud Cloud Store Reduce Cost Engage SME s

13 Procurement (Source UK) Cloud Store

14 Procurement (Source UK) By 2015, 50% of all new central Gov spend go to Cloud

15 Procurement (Source UK) 50% of that must go to SME s

16 Procurement (Source UK) Guaranteed to reduce cost, but is there a genuine opportunity for the SME?

17 Metrics that matter Transparent & fair procurement

18 The drivers for government

19 Drivers (Source US) IT Consolidation Shared Services Citizen Services

20 Drivers (Source Australia) Success Indicators Achieve greater efficiency Generate greater value from ICT investment Deliver better services Support a mobile work force

21 Drivers (Source Canada) Smartphones are fuelling expectations and where cloud has been adapted in the Canadian GOL Government On-Line initiatives. Spoke about the Citizen Centric Model where citizens provide credentials similar to the bank and gain access to government services using 3 rd party credential services. Shared Services Canada is our Canada s GovCloud focus on the Canadian federal initiative to consolidate their IT departments.

22 Metrics that matter Transparent & fair procurement Localised Drivers In Place

23 Trust and Compliance

24 Trust & Compliance (Source US) Federal Government FedRAMP

25 Trust & Compliance (Source US) Federal Government FedRAMP

26 Trust & Compliance (Source UK) G-Cloud Accreditation Security Impact Levels

27 Trust & Compliance (Source UK) G-Cloud Accreditation Security Impact Levels

28 Trust & Compliance (Australia) Protective Security Policy Framework Government approach for the way the Australian Government protects its people, information and physical assets. The policy is the Government s principle document outlining agencies mandatory obligations for the protection of information including the management of security risks associated with electronic data transmission, aggregation and storage. Information Security Manual is a part of the Protective Security Policy Framework providing a principles and risk based approach to the security of government information and communications technology systems. The manual articulates mitigating strategies and processes for agencies to reduce the security risks to the Government s information assets.

29 Trust & Compliance (Source Singapore) Assurance Zones Basic Assurance Medium Assurance High Assurance

30 Trust & Compliance (Source Singapore) Assurance Zones Basic Assurance Medium Assurance High Assurance

31 Metrics that matter Transparent & fair procurement Localised Drivers In Place System For Trust & Compliance

32 Innovation

33 Innovation (Source Singapore) To further aggregate the whole of government demand to maximise cost savings to the Government, the Government will identify and provide Software-as-a-Service offerings, such as business analytics, customer relationship management and web content management

34 Innovation (Source UK) Cost reduction is driving innovation SME target of 50%!!! The Biggest opportunity for Cloud Technology SMEs Blend the solutions of large System Integrators Create value Maximise Innovation Leverage Expertise

35 Large corporates together with young cloud Start-ups is in this season So embrace it!!

36 Metrics that matter Transparent & fair procurement Localised Drivers In Place System For Trust & Compliance Open to innovation

37 16 October 2013 Government Cloud Services Catalogue (GCSC) Catalogue of Services that enables cloud first No Lock in, refreshed regularly Larger range of suppliers, & more competitive pricing Security tiers Service access tiers and classifications Data residency, security, standards Monitoring and reporting, SLA s

38 @2SaaS

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