Release Notes for McAfee(R) Customer Submission Tool Version 1.0 Copyright (C) 2004 McAfee, Inc. All Rights Reserved

Transcription

1 Release Notes for McAfee(R) Customer Submission Tool Version 1.0 Copyright (C) 2004 McAfee, Inc. All Rights Reserved Thank you for using the McAfee Customer Submission Tool. This file contains important information regarding this release. We strongly recommend that you read the entire document. IMPORTANT: McAfee does not support automatic upgrading of a pre-release version of the software. To upgrade to a production release of the software, you must first uninstall the existing version of the software. WHAT'S IN THIS FILE - About the Customer Submission Tool - Installation & System Requirements - Documentation - Participating in the McAfee Beta Program - Contact Information - Copyright & Trademark Attributions - License Information ABOUT THE CUSTOMER SUBMISSION TOOL McAfee is dedicated to continuously improving our anti-spam products detection. In examining messages that were incorrectly identified by our software or other vendors products, we hope to learn why a message was wrongly classified and adjust our anti-spam technology to make it more effective. file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (1 of 12)11/18/2008 2:22:45 PM

2 The Customer Submission Tool is an add-on that works with your Microsoft Outlook software. With it, you can send McAfee any messages that were incorrectly identified as spam. You can also send messages you consider spam that your anti-spam software did not identify. INSTALLATION AND SYSTEM REQUIREMENTS SYSTEM REQUIREMENTS You can install the McAfee Customer Submission Tool on computers: - Running any version of the Microsoft Windows operating system from (and including) Microsoft Windows NT 4. - Using the Microsoft Outlook client program for the Windows operating system. - Having access to the Internet. NOTE: The tool is not designed to work with the Microsoft Outlook Express client program that comes with Internet Explorer. ABOUT THE INSTALLATION FILES The.ZIP file contains the following files: - README.TXT (this file) - MCSTOL.DLL (the tool) - INSTALL.REG (the file that installs the tool) - UNINSTAL.REG (the file that removes the tool from any computer on which you install it) - CONTACT.TXT (list of McAfee resources) The INSTALL.REG file contains two entries that are added to the Windows registry: file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (2 of 12)11/18/2008 2:22:45 PM

3 "McAfee Customer Submission Tool"="4.0;<installation location>\mcstol.dll;1" "Outlook Setup Extension"="4.0;Outxxx.dll;7; ; ;OutXXX" The UNINSTAL.REG file contains the following entries: "McAfee Customer Submission Tool"=- "Outlook Setup Extension"="4.0;Outxxx.dll;7; ; ;OutXXX" NOTE: The first entry in UNINSTAL.REG removes the McAfee Customer Submission Tool value from the Windows Registry. DOWNLOADING THE FILES To get the McAfee Customer Submission Tool installation files: 1. Connect to the following McAfee web site: 2. Read the Customer Submission Tool licensing and privacy statement and make sure that you agree to its terms. 3. Download the MCST10.ZIP archive file. 4. Extract the contents of MCST10.ZIP to a location on the computer on which you plan to install the tool. 5. In Windows Explorer, create the folder location in which you want to install the MCSTOL.DLL file. 6. Open the INSTALL.REG file and edit it so that the installation location refers to the location that you created in Step 5. INSTALLATION STEPS 1. Ensure that the person doing the installation has administrative rights to the computer. file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (3 of 12)11/18/2008 2:22:45 PM

4 2. On the computer on which you plan to install the tool, close Microsoft Outlook. If you try to install the tool with Outlook running, the installation fails. 3. Copy the MCSTOL.DLL to the location that you created in Windows Explorer in Step 5 of Downloading the files. 4. To add the tool s registry values to the Windows Registry, double-click the INSTALL.REG file. When the values are in the registry, Microsoft Outlook recognizes that the tool is available. 5. Restart Outlook. When Outlook restarts, you can immediately use the tool to send wrongly classified messages to McAfee. CHANGES TO THE COMPUTER After the tool installs successfully, the following changes occur to the computer: - Two buttons appear on the right-hand side of the Outlook toolbar. - Two options appear in the Outlook Actions menu: Submit Spam Sample and Submit Non-Spam Sample. - An MCSTOL.DLL installation file is located in the installation folder. UNINSTALLING THE TOOL To remove the tool from the computer, you need to use the UNINSTAL.REG file: 1. Ensure that UNINSTAL.REG is available on the computer from which you want to remove the tool. 2. Close Microsoft Outlook. 3. Double-click the UNINSTAL.REG file to have the file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (4 of 12)11/18/2008 2:22:45 PM

5 Windows Registry remove the tool s presence from Microsoft Outlook. 4. Go to the installation location that you created in Downloading the files and delete MCSTOL.DLL. 5. Restart Outlook. TROUBLESHOOTING UNINSTALLATION The steps in UNINSTALLING THE TOOL may not remove the tool completely from the computer and you may receive errors the next time that Outlook starts. To resolve this: 1. Close Microsoft Outlook. 2. Search the computer for a file (or files) called EXTEND.DAT and delete them. 3. Restart Microsoft Outlook. INSTALLING THE TOOL ON MORE THAN ONE COMPUTER If you plan to install this tool on a number of computers using technology such as Microsoft SMS (Systems Management Server), or a batch file, create the script or batch file so that it follows the procedure in Installation steps. DOCUMENTATION Documentation is available from the McAfee download site: NOTE: Electronic copies of all product manuals are saved as Adobe Acrobat.PDF files. You can download the latest version of the Acrobat Reader from the Adobe web site: file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (5 of 12)11/18/2008 2:22:45 PM

6 CUSTOMER SUBMISSION TOOL DOCUMENTATION This product includes the following documentation set: - Quick Start Guide. Introductory information on the subject of spam, instructions for installing the tool and supplemental information that you can give to end-users to instruct them on how to send messages to us. - This README file. - A CONTACT file Contact information for McAfee services and resources: customer service, AVERT, beta program, and training. It also includes a list of phone numbers, street address, web addresses, addresses, and fax numbers for the company s worldwide offices. PARTICIPATING IN THE MCAFEE BETA PROGRAM To download new beta software or to read about the latest beta information, visit the McAfee beta web site located at: To submit beta feedback on any McAfee product, send to: mcafee_beta@mcafee.com McAfee is devoted to providing solutions based on your input. file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (6 of 12)11/18/2008 2:22:45 PM

7 CONTACT INFORMATION Technical Support Direct support questions to the following address: McAfee Beta Program Beta Web Site Security Headquarters: AVERT (Anti-Virus & Vulnerability Emergency Response Team) Home Page Virus Information Library AVERT WebImmune & Submit a Virus Sample AVERT DAT Notification Service Download Site Home Page DAT File and Engine Updates ftp://ftp.mcafeesecurity.com/pub/antivirus/datfiles/4.x Product Upgrades Training On-Site Training file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (7 of 12)11/18/2008 2:22:45 PM

8 McAfee University Customer Service US, Canada, and Latin America toll-free: Phone: VIRUS NO or Monday-Friday, 8am-8pm, Central Time Web: For additional contact information (including addresses and toll-free numbers for worldwide offices), see the CONTACT file that accompanied your original product release. COPYRIGHT AND TRADEMARK ATTRIBUTIONS Copyright (C) 2004 McAfee, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. To obtain this permission, write to the attention of the McAfee department at: 5000 Headquarters Drive, Plano, Texas 75024, or call TRADEMARKS Active Firewall, Active Security, ActiveSecurity (and in Katakana), ActiveShield, AntiVirus Anyware and design, Clean-Up, Design (Stylized E), Design (Stylized N), Entercept, Enterprise SecureCast, Enterprise SecureCast (and in Katakana), epolicy Orchestrator, First Aid, ForceField, GMT, file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (8 of 12)11/18/2008 2:22:45 PM

9 GroupShield, GroupShield (and in Katakana), Guard Dog, HomeGuard, Hunter, IntruShield, Intrusion Prevention Through Innovation, M and Design, McAfee, McAfee (and in Katakana), McAfee and Design, McAfee.com, McAfee VirusScan, NA Network Associates, Net Tools, Net Tools (and in Katakana), NetCrypto, NetOctopus, NetScan, NetShield, Network Associates, Network Associates Colliseum, NetXray, NotesGuard, Nuts & Bolts, Oil Change, PC Medic, PCNotary, PrimeSupport, RingFence, Router PM, SecureCast, SecureSelect, SpamKiller, Stalker, ThreatScan, TIS, TMEG, Total Virus Defense, Trusted Mail, Uninstaller, Virex, Virus Forum, Viruscan, Virusscan, Virusscan (And In Katakana), Webscan, Webshield, Webshield (And In Katakana), Webstalker, WebWall, What s The State Of Your IDS?, Who s Watching Your Network, Your E-Business Defender, Your Network. Our Business. are registered trademarks or trademarks of McAfee, Inc. and/or its affiliates in the US and/or other countries. Red in connection with security is distinctive of McAfee(R) brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners. LICENSE & PATENT INFORMATION LICENSE AGREEMENT NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (9 of 12)11/18/2008 2:22:45 PM

10 THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND. LICENSE ATTRIBUTIONS This product includes or may include: * Software developed by the OpenSSL Project for use in the OpenSSL Toolkit ( * Cryptographic software written by Eric A. Young and software written by Tim J. Hudson. * Some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar Free Software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or portions thereof, and have access to the source code. The GPL requires that for any software covered under the GPL which is distributed to someone in an executable binary format, that the source code also be made available to those users. For any such software covered under the GPL, the source code is made available on this CD. If any Free Software licenses require that Network Associates provide rights to use, copy or modify a software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein. * Software originally written by Henry Spencer, Copyright 1992, 1993, 1994, 1997 Henry Spencer. * Software originally written by Robert Nordier, Copyright (C) Robert Nordier. * Software written by Douglas W. Sauder. * Software developed by the Apache Software Foundation ( A copy of the license agreement for this software can be found at * International Components for Unicode ("ICU") Copyright (C) International Business Machines Corporation and others. * Software developed by CrystalClear Software, Inc., Copyright file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (10 of 12)11/18/2008 2:22:45 PM

11 (C) 2000 CrystalClear Software, Inc. * FEAD(R) Optimizer(R) technology, Copyright Netopsystems AG, Berlin, Germany. * Outside In(R) Viewer Technology (C) Stellent Chicago, Inc. and/or Outside In(R) HTML Export, (C) 2001 Stellent Chicago, Inc. * Software copyrighted by Thai Open Source Software Center Ltd. and Clark Cooper, (C) 1998, 1999, * Software copyrighted by Expat maintainers. * Software copyrighted by The Regents of the University of California, (C) * Software copyrighted by Gunnar Ritter. * Software copyrighted by Sun Microsystems(R), Inc. (C) * Software copyrighted by Gisle Aas. (C) * Software copyrighted by Michael A. Chase, (C) * Software copyrighted by Neil Winton, (C) * Software copyrighted by RSA Data Security, Inc., (C) * Software copyrighted by Sean M. Burke, (C) 1999, * Software copyrighted by Martijn Koster, (C) * Software copyrighted by Brad Appleton, (C) * Software copyrighted by Michael G. Schwern, (C) * Software copyrighted by Graham Barr, (C) * Software copyrighted by Larry Wall and Clark Cooper, (C) * Software copyrighted by Frodo Looijaard, (C) * Software copyrighted by the Python Software Foundation, Copyright (C) 2001, 2002, A copy of the license agreement for this software can be found at * Software copyrighted by Beman Dawes, (C) , * Software written by Andrew Lumsdaine, Lie-Quan Lee, Jeremy G. Siek (C) University of Notre Dame. * Software copyrighted by Simone Bordet & Marco Cravero, (C) * Software copyrighted by Stephen Purcell, (C) * Software developed by the Indiana University Extreme! Lab * Software copyrighted by International Business Machines Corporation and others, (C) * Software developed by the University of California, Berkeley and its contributors. * Software developed by Ralf S. Engelschall <rse@engelschall.com> for use in the mod_ssl project ( file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (11 of 12)11/18/2008 2:22:45 PM

12 * Software copyrighted by Kevlin Henney, (C) * Software copyrighted by Peter Dimov and Multi Media Ltd. (C) 2001, * Software copyrighted by David Abrahams, (C) 2001, See bind.html for documentation. * Software copyrighted by Steve Cleary, Beman Dawes, Howard Hinnant & John Maddock, (C) * Software copyrighted by Boost.org, (C) * Software copyrighted by Nicolai M. Josuttis, (C) * Software copyrighted by Jeremy Siek, (C) * Software copyrighted by Daryle Walker, (C) * Software copyrighted by Chuck Allison and Jeremy Siek, (C) 2001, * Software copyrighted by Samuel Krempp, (C) See for updates, documentation, and revision history. * Software copyrighted by Doug Gregor (gregod@cs.rpi.edu), (C) 2001, * Software copyrighted by Cadenza New Zealand Ltd., (C) * Software copyrighted by Jens Maurer, (C) 2000, * Software copyrighted by Jaakko Järvi (jaakko.jarvi@cs.utu.fi), (C) 1999, * Software copyrighted by Ronald Garcia, (C) * Software copyrighted by David Abrahams, Jeremy Siek, and Daryle Walker, (C) * Software copyrighted by Stephen Cleary (shammah@voyager.net), (C) * Software copyrighted by Housemarque Oy < (C) * Software copyrighted by Paul Moore, (C) * Software copyrighted by Dr. John Maddock, (C) * Software copyrighted by Greg Colvin and Beman Dawes, (C) 1998, * Software copyrighted by Peter Dimov, (C) 2001, * Software copyrighted by Jeremy Siek and John R. Bandela, (C) * Software copyrighted by Joerg Walter and Mathias Koch, (C) DBN 004-EN V3.1.1 file:////dalappknova2/mcafeedoc/docs/product-documentation/cst/1.0/cst_10_readme.txt (12 of 12)11/18/2008 2:22:45 PM