E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES"

Transcription

1 E-Guide UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES

2 I n this E-Guide, Mike Chapple; a Search- Security.com expert discusses the new PCI Mobile Payment Acceptance Security Guidelines and how has become a part of our everyday lives and will continue to do so. PAGE 2 OF 10

3 UNDERSTANDING PCI MOBILE PAYMENT PROCESSING SECURITY GUIDELINES Mike Chapple, Enterprise Compliance The past few years have seen the rapid growth of credit card payment processing services among merchants. It's no longer uncommon to see a taxicab or restaurant that brings an iphone to a customer, equipped with a small credit card reader, accepting a payment without the need for the traditional, bulky, hard-wired register systems or a dedicated wireless credit card terminal. Mobile payment processing is a revolution for retailers, but a disaster for compliance. Until now, merchants that process payments using mobile devices did not have clear guidance regarding the compliance of these devices with the Payment Card Industry Data Security Standard (PCI DSS) and were left in a strange limbo where they might find themselves approached by the same banks that demand they maintain PCI compliance, offering to sell them products that might not be PCI-compliant. Fortunately, merchants, acquirers and everyone involved with PCI DSS compliance have more guidance to work with. In this tip, we take a look at the details of the recently released PCI Mobile PAGE 3 OF 10

4 Payment Acceptance Security Guidelines. This collection of best practices, released by the PCI Security Standards Council (SSC) in February 2013, describes the SSC's interpretation of how PCI DSS affects security and educates merchants on the risk factors of using mobile devices to accept credit card payments. SCOPE OF THE GUIDANCE The new guidance is meant to provide advice on how to handle situations where payment applications are running on, to quote from the guidance, "any consumer electronic handheld device (e.g., smartphone, tablet, or PDA) that is not solely dedicated to payment acceptance transaction processing and where the electronic handheld device has access to clear-text data." What does that mean? This guidance applies to situations where users accept credit cards on iphones, ipads, Android devices and other mobile platforms that are not dedicated to payment card processing. There are two important topics that aren't given much consideration (if any) within the scope of these. First, while many organizations are adopting bring your own device (BYOD) strategies for mobile computing, the PCI SSC is quite leery of BYOD PAGE 4 OF 10

5 in the, saying, "Since the BYOD scenario does not provide the merchant with control over the content and configuration of the device, it is not recommended as a best practice." So what does that mean? Is BYOD mobile payment processing allowed or not? The SSC seems to leave it up to oftensubjective QSAs to decide whether such a scenario would be PCI-compliant, meaning merchants are left to their own devices (perhaps both literally and figuratively) when determining their compliance posture. Second, the do not cover cases where a consumer is inputting a credit card number into his or her own device/application. For example, if you offer a mobile website or app that allows consumers to purchase products online using their own mobile devices, these do not apply. The parts of the ecosystem that the merchant controls (the mobile app, website and back-end systems, in most cases) are certainly subject to the normal PCI DSS requirements, but the consumer is responsible for maintaining the security of the mobile device itself. The only apply when the merchant is using a device at the point of sale. So what do the cover? They cover technologies like Square's mobile card reader and PayPal's PayPal Here reader, which are rapidly being adopted in retail environments. PAGE 5 OF 10

6 BEST PRACTICES FOR MOBILE PAYMENT ACCEPTANCE Any organization considering the adoption of a acceptance platform or already using this technology should read the carefully. They contain security best practices covering three major categories: transaction security, device security and application security. The contain three basic objectives for securing transactions: Prevent account data from being intercepted when entered into a mobile device; prevent account data from compromise while processed or stored within the mobile device; and prevent account data from interception upon transmission out of the mobile device. These objectives have shared responsibility between the merchant and the service provider. The service provider can ensure that the technology itself protects against these attacks, such as requiring the use of strong encryption for transmission of payment card transactions. However, the merchant must also take steps to ensure that the product is used in a manner consistent with secure operation, such as limiting device access to authorized users. Merchants bear a significant burden of responsibility when it comes to securing the mobile devices themselves. The contain six specific recommendations in this realm. While each is important in its own right, the PAGE 6 OF 10

7 most significant is the physical and logical security of mobile devices used for payment acceptance. Merchants must ensure that they have adequate controls in place to protect against theft or unauthorized access to devices used for s. Merchants must be certain that devices are securely stored when not in use by locking them in a cabinet, securing them to a wall or counter or placing them under constant surveillance. While this may limit the mobility of the device, it also guards against unwanted mobility -- namely, a device walking out the door in the hands of a stranger! Additionally, the application or device must be configured with strong authentication, such as a password or multifactor authentication. Other recommendations include: protecting the device from malware; ensuring the mobile device isn't "jailbroken"; disabling unnecessary device functions; installing device tracking software for use in case of loss or theft; and ensuring the secure disposal of old devices. For large enterprises, these may be fairly standard mobile device security processes, but smaller organizations will likely need to make a concerted effort to put these processes in place. The exact division of responsibility between the merchant and payment processing service provider will vary depending upon the specifics of the device types, software and services in use. For example, if the service provider owns PAGE 7 OF 10

8 and manages the mobile devices on behalf of the merchant, the merchant will have little room to alter the configuration of device functions, but will still bear the burden of protecting against loss, theft and unauthorized access. Controls in the final category, application security, also place responsibilities on both the merchant and service provider. These include: merchants implementing only those secure services that meet PCI DSS requirements; service providers ensuring merchants have clear instructions for the secure operation of the application; merchants avoiding offline transactions or authorizations; merchants preventing unauthorized usage of devices; and merchants reviewing logs for suspicious activity. Working through the mobile device can be a significant undertaking. As with the PCI standard itself, each of the major control areas is subdivided into up to seven specific control objectives, and those objectives may have multiple for merchants to follow. This all adds up to a 23-page document detailing a complex control environment for acceptance. Given this complexity, an organization should only adopt processing if there is a compelling business case for the technology -- this is not the area in which to experiment using a "gee whiz" solution. If the business case is justified, an organization's first step should be to sit down with the mobile PAGE 8 OF 10

9 payment and read through them line by line, just as you would the PCI DSS itself. Highlight the sections where it's unclear whether your technology or processes would be deemed compliant, and use that marked-up copy of the document to develop a list of action items for remediation. While the offer quite a few best practices, merchants should be relieved to find that they are mostly common-sense interpretations of the PCI DSS standards. Merchants using mobile devices for payment processing today likely won't need to implement radical changes in order to ensure PCI DSS compliance, if they've been applying a common-sense interpretation of PCI DSS all along. Those considering processing implementations in the future will find the documents a helpful resource. Without question, any merchant using or considering use of a application should review the in their entirety. MIKE CHAPPLE, Ph.D., CISA, CISSP, is an IT security manager with the University of Notre Dame. He previously served as an information security researcher with the National Security Agency and the U.S. Air Force. Chapple is a frequent contributor to SearchSecurity.com, and serves as its resident expert on enterprise compliance, frameworks and standards for its Ask the Experts panel. He is a technical editor forinformation Securitymagazine and the author of several information security titles, includingcissp: Certified Information Systems Security Professional Study GuideandInformation Security Illuminated. PAGE 9 OF 10

10 FREE RESOURCES FOR TECHNOLOGY PROFESSIONALS TechTarget publishes targeted technology media that address your need for information and resources for researching products, developing strategy and making cost-effective purchase decisions. Our network of technology-specific Web sites gives you access to industry experts, independent content and analysis and the Web s largest library of vendor-provided white papers, webcasts, podcasts, videos, virtual trade shows, research reports and more drawing on the rich R&D resources of technology providers to address market trends, challenges and solutions. Our live events and virtual seminars give you access to vendor neutral, expert commentary and advice on the issues and challenges you face daily. Our social community IT Knowledge Exchange allows you to share real world information in real time with peers and experts. WHAT MAKES TECHTARGET UNIQUE? TechTarget is squarely focused on the enterprise IT space. Our team of editors and network of industry experts provide the richest, most relevant content to IT professionals and management. We leverage the immediacy of the Web, the networking and face-to-face opportunities of events and virtual events, and the ability to interact with peers all to create compelling and actionable information for enterprise IT professionals across all industries and markets. PAGE 10 OF 10

A Guide to MAM and Planning for BYOD Security in the Enterprise

A Guide to MAM and Planning for BYOD Security in the Enterprise A Guide to MAM and Planning for BYOD Bring your own device (BYOD) can pose a couple different challenges, not only the issue of dealing with security threats, but also how to handle mobile applications.

More information

Strategies for Writing a HIPAA-Friendly BYOD Policy

Strategies for Writing a HIPAA-Friendly BYOD Policy Strategies for Writing a HIPAA-Friendly BYOD Policy Strategies for Friendly With bring-your-own-device (BYOD) on the rise, it is essential for CIOs to secure their networks against data breaches especially

More information

How to Develop Cloud Applications Based on Web App Security Lessons

How to Develop Cloud Applications Based on Web App Security Lessons Applications Based on Before moving applications to the public cloud, it is important to implement security practices and techniques. This expert E-Guide provides guidance on how to develop secure applications

More information

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER

E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E-Guide SIX ENTERPRISE CLOUD STORAGE AND FILE-SHARING SERVICES TO CONSIDER E ach enterprise cloud service has different capabilities. This expert E-Guide deep dives into how to know what you re getting

More information

E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE

E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE E-Guide HOW THE VMWARE SOFTWARE DEFINED DATA CENTER WORKS: AN IAAS EXAMPLE T he VMware software-defined data center turns virtualization into Infrastructure as a Service with automation and self-service.

More information

Rethink defense-in-depth security model

Rethink defense-in-depth security model e-guide E-Guide Rethink defense-in-depth By Mike Rothman Rethink defense-in-depth T oday s endpoint security modevl is failing. What s next? Learn why endpoint defense-in-depth controls must assume the

More information

Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED

Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED Solution Spotlight BEST PRACTICES FOR DEVELOPING MOBILE CLOUD APPS REVEALED T here s two ways you can build your mobile applications: native applications, or mobile cloud applications. Which option is

More information

How SSL-Encrypted Web Connections are Intercepted

How SSL-Encrypted Web Connections are Intercepted Web Connections are Web Connections Are When an encrypted web connection is intercepted, it could be by an enterprise for a lawful reason. But what should be done when the interception is illegal and caused

More information

E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES

E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES E-Guide GROWING CYBER THREATS CHALLENGING COST REDUCTION AS REASON TO USE MANAGED SERVICES M id-sized companies plan to use more managed services and many see it as improving security. Read on to find

More information

Securing the SIEM system: Control access, prioritize availability

Securing the SIEM system: Control access, prioritize availability The prospect of a SIEM system crash or compromise should scare any enterprise given the role it plays in an organization s security infrastructure. This expert E-Guide discusses the implications of a compromised

More information

Data warehouse software bundles: tips and tricks

Data warehouse software bundles: tips and tricks Data software bundles: tips and tricks Data software bundles: Data The emergence of data appliances has broadened the potential uses of business intelligence (BI) and analytics within many organizations

More information

Hybrid cloud computing explained

Hybrid cloud computing explained computing explained A few years ago, the IT industry was focused on public cloud computing. Then after facing public cloud security issues, the focus shifted to private clouds. And now the focus has shifted

More information

Advanced analytics key component for decision management systems

Advanced analytics key component for decision management systems decision management In the last 20 to 30 years, companies have faced significant changes in how they perform their day-to-day operations, and so have the analytics used to make decisions. In this Q&A Tip

More information

E-Guide COMPLIANCE IN THE CLOUD

E-Guide COMPLIANCE IN THE CLOUD E-Guide COMPLIANCE IN THE CLOUD U tilize these five simple tips from Search- Security.com expert Diana Kelley to improve your enterprise s threat and vulnerability management program. PAGE 2 OF 17 CLOUD

More information

E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT

E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT E-Guide CONSIDERATIONS FOR EFFECTIVE SOFTWARE LICENSE MANAGEMENT F or many reasons, has become a critical issue for many IT organizations and enterprise s alike. With many licensing options, hurdles and

More information

6 Point SIEM Solution Evaluation Checklist

6 Point SIEM Solution Evaluation Checklist With the evolution of security information and event management (SIEM) tools, it is important to recognize the benefits of SIEM technology. Analysis of automation and intelligence are major advantages

More information

E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD

E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD E-Guide CLOUD COMPUTING FACTS MAY UNCLENCH SERVER HUGGERS HOLD T o d ay, n e a r ly e v e r y IT function is available as a cloud-based service: email, payroll, HR, analytics, and on and on. While higher-level

More information

Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates

Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates Cloud Storage: Top Concerns, Provider Considerations, and Application Candidates As cloud technology and deployment models become increasingly sophisticated, once-wary storage professionals are plunging

More information

Streamlining the move to the cloud. Key tips for selecting the right cloud tools and preparing your infrastructure for migration

Streamlining the move to the cloud. Key tips for selecting the right cloud tools and preparing your infrastructure for migration Streamlining the move to the cloud Key tips for selecting the right cloud tools and preparing your infrastructure for migration When planning for a, you must (1) carefully evaluate various cloud tools

More information

HOW MICROSOFT AZURE AD USERS CAN EMPLOY SSO

HOW MICROSOFT AZURE AD USERS CAN EMPLOY SSO E-Guide HOW MICROSOFT AZURE AD USERS CAN EMPLOY SearchSecurity HOW MICROSOFT AZURE AD USERS CAN EMPLOY T echnology journalist David Strom explaims how to use Azure Active Directory and Azure Multifactor

More information

Mobilizing enterprise applications for the consumerization of IT

Mobilizing enterprise applications for the consumerization of IT Mobilizing enterprise applications for the consumerization of for The rise of the mobile device in the enterprise is changing the way users access and share information at work, as well as how developers

More information

ios7: 3 rd party or platform-enabled MAM? Taking a look behind the scenes with Jack Madden

ios7: 3 rd party or platform-enabled MAM? Taking a look behind the scenes with Jack Madden ios7: 3 rd party or platform-enabled? Taking a look behind the scenes with Jack Madden party and platform-enables difference between 3rd party and platform-enabled Jack Madden You re probably well aware

More information

E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING

E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING E-Guide WHAT IT MANAGERS NEED TO KNOW ABOUT RISKY FILE-SHARING E mployees are circumventing IT protocols and turning to unsanctioned tools such as file-sharing, messaging, collaboration and social media

More information

E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE

E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE E-Guide NETWORKING MONITORING BEST PRACTICES: SETTING A NETWORK PERFORMANCE BASELINE W hy the need for a baseline? A baseline is a set of metrics used in network performance monitoring to define the normal

More information

Preparing for the cloud: Understanding the infrastructure impacts Eight essential tips for a successful cloud migration

Preparing for the cloud: Understanding the infrastructure impacts Eight essential tips for a successful cloud migration Eight essential tips for a successful How a The move to the cloud is happening and it s happening now. But before you jump start your cloud migration project, be sure you understand how to adequately prepare

More information

SMB Disaster Recovery Best Practices

SMB Disaster Recovery Best Practices Many small and mid-sized businesses think they can get by without a disaster recovery plan in place. Others simply don't know how to get started. But operating under this assumption and not taking necessary

More information

How to Define SIEM Strategy, Management and Success in the Enterprise

How to Define SIEM Strategy, Management and Success in the Enterprise How to Define SIEM Strategy, Management and Success in the Enterprise Security information and event management (SIEM) projects continue to challenge enterprises. The editors at SearchSecurity.com have

More information

Best Practices for Scaling a Big Data Analytics Project

Best Practices for Scaling a Big Data Analytics Project Best Practices for Scaling a Big Data Analytics Project Putting an effective "big data" analytics plan in place can be a challenging proposition; thankfully, many proven data management and business intelligence

More information

The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools

The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools The State of Desktop Virtualization in 2013: Brian Madden analyzes uses cases, preferred vendors and effective tools Why have virtual desktops been positioned as a cure-all for many of today s endpoint

More information

BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS

BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS E-Guide BUYING PROCESS FOR ALL-FLASH SOLID-STATE STORAGE ARRAYS SearchSolidState Storage A ll-flash storage arrays are becoming Tier-1 storage for mission-critical data. This e-guide showcases the progression

More information

E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY

E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY E-Guide BEST PRACTICES FOR CLOUD BASED DISASTER RECOVERY and mean for F or IT managers, has always been high priority, however the new IT landscape and increased deployment of cloud has complicated the

More information

HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT

HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT E-Guide HOW TO SELECT THE BEST SOLID- STATE STORAGE ARRAY FOR YOUR ENVIRONMENT SearchSolidState Storage P erformance is the driving factor for the vast majority of companies considering a solid-state storage

More information

CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE

CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE E-Guide CLOUD APPLICATION INTEGRATION AND DEPLOYMENT MADE SIMPLE SearchCloud Applications C loud application integration and continue to be some of the top for software developers. In this e-guide, learn

More information

E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES

E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES E-Guide HOW A TOP E-COMMERCE STRATEGY LEADS TO STRONG SALES A ccording to Forrester Research, e-commerce efforts will bring in $280 million in 2015. Companies who want a part of this growing market will

More information

Ten hidden Windows command prompt tricks

Ten hidden Windows command prompt tricks Desktop administrators use the Windows command prompt regularly, but they may not realize that it includes features that can save them a lot of time. Inside this exclusive guide, our editors complied ten

More information

E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS

E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS E-Guide CONSIDER SECURITY IN YOUR DAILY BUSINESS OPERATIONS T his e-guide teaches you the importance of collaboration on a micro level for defending against cyber threats. Learn how to embed security practices

More information

Benefits of virtualizing your network

Benefits of virtualizing your network While server virtulization can improve your infrastructure as a whole, it can affect. Extending virtualization to can eliminate any unnecessary impacts and allow you to maximize your virtual investment.

More information

TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE

TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE E-Guide TIPS TO HELP EVALUATE AND DEPLOY FLASH STORAGE SearchSolidState Storage F lash storage might seem like an easy answer for your applications because of its high performance, but deciding where to

More information

Keeping Up with PCI:

Keeping Up with PCI: Pocket E-Guide Keeping Up with PCI: Implementing Network Segmentation and Monitoring Security Controls Payment Card Industry Data Security Standards (PCI DSS) requirements specify that the security controls

More information

Is Your Data Safe in the Cloud?

Is Your Data Safe in the Cloud? Is Your Data Safe in the? Is Your Data Safe in the? : Tactics and Any organization likely to be using public cloud computing are also likely to be storing data in the cloud. Yet storing data in the cloud

More information

E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED

E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED E-Guide VIDEO CONFERENCING SOFTWARE AND HARDWARE: HYBRID APPROACH NEEDED M obility spurs video conferencing software need; users want software-and cloud-based offerings to interoperate with their legacy

More information

Social channels changing contact center certification

Social channels changing contact center certification changing contact center certification Companies can expect big changes in contact center certification beginning next year. Many will see overhauled programs for certifications that address the full range

More information

Best Practices for Database Security

Best Practices for Database Security Database Security Databases contain a large amount of highly sensitive data, making database protection extremely important. But what about the security challenges that can pose a problem when it comes

More information

2013 Cloud Storage Expectations

2013 Cloud Storage Expectations 2013 Cloud Storage Expectations cloud A recent TechTarget Survey suggests that while many IT budgets are decreasing or remaining flat, cloud projects are still on the rise and will continue to be throughout

More information

MDM features vs. native mobile security

MDM features vs. native mobile security vs. : Mobile device management or MDM plays a critical role in, but should always trump native security features of mobile devices? Lisa Phifer weighs in on how to choose the best approach for your workforce.

More information

Software Defined Networking Goes Well Beyond the Data Center

Software Defined Networking Goes Well Beyond the Data Center Software Defined Goes Well Software Defined Goes Well Software-defined networking (SDN) is already changing the data center network, but now the technology could redefine other parts of the network, as

More information

Supply Chain Management Tips and Best Practices

Supply Chain Management Tips and Best Practices Supply Chain Management Tips and Best Practices According to Aberdeen Group, as companies seek to contain or cut supply chain management (SCM) costs, they are prioritizing increasing supply chain visibility,

More information

5 free Exchange add-ons you should consider Eliminating administration pain points on a budget

5 free Exchange add-ons you should consider Eliminating administration pain points on a budget 5 free Exchange add-ons you should Eliminating administration pain points on a budget There are countless cost-free ways to supplement the basic features that come with Exchange and that help to streamline

More information

Exchange Server 2010 backup and recovery tips and tricks

Exchange Server 2010 backup and recovery tips and tricks Exchange Server backup and recovery tips and tricks Exchange Server backup and recovery Exchange Server A big part of your job as an Exchange Server administrator involves preparing for and recovering

More information

Managing Virtual Desktop Environments

Managing Virtual Desktop Environments Managing Virtual Desktop Environments Desktop virtualization can be extremely beneficial to a company's operating system environment. Yet while working through the virtualization planning process, IT professionals

More information

Managing Data Center Growth Explore Your Options

Managing Data Center Growth Explore Your Options Managing Growth Explore Your Options Managing Growth: Managing The increasing demand on data centers has forced many IT managers to look for new ways to manage data center growth, either by consolidating,

More information

Key best practices for cloud testing

Key best practices for cloud testing Key best s for testing Key best s for testing and your testing Doing software testing in environments offers economies and scalability possibilities that are intriguing to software development companies

More information

Evaluating SaaS vs. on premise for ERP systems

Evaluating SaaS vs. on premise for ERP systems Evaluating SaaS vs. on premise Increasingly organizations are given more options and evaluating SaaS vs. on premise options can be challenging for organizations. In this expert E-Guide, readers will learn

More information

Does consolidating multiple ERP systems make sense?

Does consolidating multiple ERP systems make sense? Does consolidating make sense? Many manufacturers run or multiple instances of one system as a result of past mergers and acquisitions; others choose to deliberately adopt different systems to meet compliance

More information

CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY?

CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY? E-Guide CLOUD SECURITY CERTIFICATIONS: HOW IMPORTANT ARE THEY? SearchCloud Security M ore and more certifications are being created around cloud security. An expert looks at some of the more prominent

More information

Best and worst practices for Exchange email archiving

Best and worst practices for Exchange email archiving practices for Exchange email archiving Managing an email system can be difficult and frustrating. Add to that the burden of email archiving and even the most experienced IT pro is challenged. In this expert

More information

Big Data and the Data Warehouse

Big Data and the Data Warehouse Big Data and the Data Warehouse When the phrase big data management hit the data management and business intelligence (BI) industry, it had many IT professionals wondering if it would be the real deal

More information

Order Management System Best Practices

Order Management System Best Practices Order Management System Best Practices For most organizations, order management taking, fulfilling and shipping orders is far from simple. In fact, there are some common holes in order management software

More information

How to Successfully Implement Cloud Strategies

How to Successfully Implement Cloud Strategies How to Successfully Implement Cloud Strategies Aligning Rather than simply being swept up in the cloud computing trend, IT admins must be careful to implement cloud strategies that match their organization's

More information

E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE

E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE E-Guide MANAGING AND MONITORING HYBRID CLOUD RESOURCE POOLS: 3 STEPS TO ENSURE OPTIMUM APPLICATION PERFORMANCE W orking with individual in hybrid cloud can be complex, but Quality of Experience can be

More information

Meaningful Use for Dummies: Deciphering Stage 2 Requirements

Meaningful Use for Dummies: Deciphering Stage 2 Requirements Meaningful Use for Dummies: Deciphering Final meaningful use stage 2 criteria indicates stronger focus on patient engagement, HIE. Check out this chart to find out more about the meaningful use program.

More information

5 ways to leverage the free VMware hypervisor Key tips for working around the VMware cost barrier

5 ways to leverage the free VMware hypervisor Key tips for working around the VMware cost barrier 5 ways to leverage the free VMware Key tips for working around the VMware cost barrier While a free VMware virtualization setup only provides a limited list of features and functionalities, the shortcomings

More information

Pocket E-Guide. Sponsored By:

Pocket E-Guide. Sponsored By: Pocket E-Guide Data Encryption for Emerging Endpoints Most organizations are asking the wrong question when it comes to encryption. Should I extend the same encryption practices used on laptops to other

More information

mobile payment acceptance Solutions Visa security best practices version 3.0

mobile payment acceptance Solutions Visa security best practices version 3.0 mobile payment acceptance Visa security best practices version 3.0 Visa Security Best Practices for, Version 3.0 Since Visa s first release of this best practices document in 2011, we have seen a rapid

More information

3 common cloud challenges eradicated with hybrid cloud

3 common cloud challenges eradicated with hybrid cloud 3 common cloud eradicated 3 common cloud eradicated Cloud storage may provide flexibility and capacityon-demand benefits but it also poses some difficult that have limited its widespread adoption. Consequently,

More information

E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS

E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS E-Guide THE LATEST IN SAN AND NAS STORAGE TRENDS B lock-based SANs and file-based networkattached storage are traditional technologies, and new trends and innovations continue to emerge with these age

More information

Hyper-V 3.0: Creating new virtual data center design options Top four methods for deployment

Hyper-V 3.0: Creating new virtual data center design options Top four methods for deployment Creating new virtual data center design options Top four for deployment New features of Hyper-V provide IT pros with new options for designing virtual data centers. Inside this e-guide, our experts take

More information

Expert guide to achieving data center efficiency How to build an optimal data center cooling system

Expert guide to achieving data center efficiency How to build an optimal data center cooling system achieving data center How to build an optimal data center cooling system Businesses can slash data center energy consumption and significantly reduce costs by utilizing a combination of updated technologies

More information

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014?

E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? E-Guide UNIFIED COMMUNICATIONS TRENDS: WHAT S IN STORE FOR 2014? U nified is poised for rapid change that will be driven by a perfect storm of mobilized workers, innovative technologies and a changing

More information

Skills shortage, training present pitfalls for big data analytics

Skills shortage, training present pitfalls for big data analytics present pitfalls for big The biggest challenges related to big data analytics, according to consultants and IT managers, boil down to a simple one-two punch: The technology is still fairly raw and user-unfriendly,

More information

GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE

GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE Solution Spotlight GUIDELINES FOR EVALUATING PROCUREMENT SOFTWARE SearchFinancial Applications selection C hoosing the right can be challenging, especially as purchasing has evolved to encompass the basics

More information

Social Media-based Customer Loyalty Programs

Social Media-based Customer Loyalty Programs Social Media-based Customer Loyalty Programs Industry-wide, organizations are searching for ways to use social channels to improve. Many are finding that they need the right tools and plans in place to

More information

Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY

Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY Solution Spotlight KEY OPPORTUNITIES AND PITFALLS ON THE ROAD TO CONTINUOUS DELIVERY C ontinuous delivery offers a number of opportunities and for organizations. By automating the software buildtest-deployment

More information

HR Managers Focus on Recruiting Experience as War for Talent Intensifies

HR Managers Focus on Recruiting Experience as War for Talent Intensifies HR Managers Focus on Recruiting Experience as War for Talent Intensifies In today's competitive market for quality talent, it s just as important for the business to make a lasting impression on candidates

More information

Managing the supply chain for SAP

Managing the supply chain for SAP Managing the supply chain for SAP Supply chain projects around collaboration with suppliers, contract lifecycle management and transportation management can provide a quick return on investment (ROI) for

More information

Mobile Payment Security

Mobile Payment Security Mobile Payment Security Gill Woodcock 2014 About the PCI Council Founded in 2006 - Guiding open standards for payment card security Development Management Education Awareness PCI Security Standards Suite

More information

Cloud Backup: Pros, Cons, and Considerations

Cloud Backup: Pros, Cons, and Considerations Cloud Backup: Pros, Cons, and Cloud backup has taken the storage world by storm, and most IT professionals have given some serious thought to implementing it. But before you get started on your cloud backup

More information

LTO tape technology continues to evolve with LTO 5

LTO tape technology continues to evolve with LTO 5 with LTO 5 Despite the predictions from industry experts, tape isn t dead yet and it continues to serve as a low-cost option for long-term storage for many organizations. Like all data center technologies

More information

E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF

E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF E-Guide CRM: THE INTEGRATION AND CONSOLIDATION PAYOFF T o move ahead with CRM, especially when social networking is concerned, companies must integrate consumer data and support seamless interactions with

More information

MOBILE APP DEVELOPMENT LEAPS FORWARD

MOBILE APP DEVELOPMENT LEAPS FORWARD E-Guide MOBILE APP DEVELOPMENT LEAPS FORWARD SearchSOA B ackend as a Service (BaaS) is making waves in the mobile application development space. In this e-guide, learn how you can implement BaaS and how

More information

FIVE PERVASIVE FLASH-BASED STORAGE MYTHS

FIVE PERVASIVE FLASH-BASED STORAGE MYTHS E-Guide FIVE PERVASIVE FLASH-BASED STORAGE MYTHS SearchSolidState Storage F lash has rapidly moved from a niche storage product that was used to differentiate storage vendors to a ubiquitous technology.

More information

Tips to ensuring the success of big data analytics initiatives

Tips to ensuring the success of big data analytics initiatives Tips to ensuring the success of big data Big data analytics is hot. Read any IT publication or website and you ll see business intelligence (BI) vendors and their systems integration partners pitching

More information

Social media driving CRM strategies

Social media driving CRM strategies Rapid changes in social computing, mobile and customer analytics are driving shifts in. In a recent survey, IT identified establishing a CRM strategy as the second greatest challenge, behind instituting

More information

Making the move from a tactical to a strategic supply chain

Making the move from a tactical to a strategic supply chain a tactical to a strategic Top five analytics Supply chain analytics appears to be a poorly understood technology in dire need of some best practices. Supply chain analytics and manufacturing BI raise cultural

More information

Voltage SecureData Web with Page-Integrated Encryption (PIE) Technology Security Review

Voltage SecureData Web with Page-Integrated Encryption (PIE) Technology Security Review Voltage SecureData Web with Page-Integrated Encryption (PIE) Technology Security Review Prepared for: Coalfire Systems, Inc. March 2, 2012 Table of Contents EXECUTIVE SUMMARY... 3 DETAILED PROJECT OVERVIEW...

More information

Cyber Security in the Mobile Era KEEPING ENTERPRISE DATA SAFE IN THE BYOD ERA.

Cyber Security in the Mobile Era KEEPING ENTERPRISE DATA SAFE IN THE BYOD ERA. Cyber Security in the Mobile Era KEEPING ENTERPRISE DATA SAFE IN THE BYOD ERA. What is Mobile Security? Mobile security is the protection of both personal and business information stored on and transmitted

More information

Unlocking data with document capture and imaging

Unlocking data with document capture and imaging Unlocking data with capture and imaging Unlocking data with Before organizations can banish paper from the office, proper and capture processes must be adopted. This E-Guide reveals the keys to effective

More information

E-Guide BYOD: THE EVOLUTION OF MOBILE SECURITY

E-Guide BYOD: THE EVOLUTION OF MOBILE SECURITY E-Guide BYOD: THE EVOLUTION OF MOBILE SECURITY security a top N EW MOBILE TECHNOLOGY and new user models requires a new breed of management a fact that all CIOs should consider as they move forward with

More information

Moving to the Cloud: A guide for Southeast Asian IT and Business Managers

Moving to the Cloud: A guide for Southeast Asian IT and Business Managers Moving to the Cloud: A guide for Southeast Asian IT and Business Managers Prepare for with these key strategies on cutting costs and managing risk Realizing true value from the cloud requires strong planning

More information

Virtualization backup tools: How the field stacks up

Virtualization backup tools: How the field stacks up tools: How the field Searching for the right virtual backup tools can be a grueling process. While there are plenty of available options, you must make sure to select the most effective products for a

More information

The skinny on storage clusters

The skinny on storage clusters The skinny on storage clusters Storage clustering can mean different things based on the vendor and the architecture which the technology is built on, but the features or benefits are usually similar across

More information

The changing face of scale-out networkattached

The changing face of scale-out networkattached scale-out network-attached scale-out network-attached By: Carol Sliwa The face of network-attached (NAS) is changing. Enterprise IT shops are increasingly seeking out the latest wave of scale-out network-attached

More information

BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS

BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS E-Guide BEST PRACTICES FOR MANAGING THE EVOLUTION OF EHRS SearchHealthIT W ith a focus on, the next wave of EHRs will incorporate powers of big data, speech recognition and new database models. This eguide

More information

PCI Compliance in Multi-Site Retail Environments

PCI Compliance in Multi-Site Retail Environments TECHNICAL ASSESSMENT WHITE PAPER PCI Compliance in Multi-Site Retail Environments Executive Summary As an independent auditor, Coalfire seeks to be a trusted advisor to our clients. Our role is to help

More information

PCI Compliance 2012 - The Road Ahead. October 2012 Hari Shah & Parthiv Sheth

PCI Compliance 2012 - The Road Ahead. October 2012 Hari Shah & Parthiv Sheth PCI Compliance 2012 - The Road Ahead October 2012 Hari Shah & Parthiv Sheth What s the latest? Point-to-Point Encryption (P2PE) Program Guide Updated Solution Requirements and Testing Procedures for hardware-based

More information

Becoming PCI Compliant

Becoming PCI Compliant Becoming PCI Compliant Jason Brown - brownj52@michigan.gov Enterprise Security Architect Enterprise Architecture Department of Technology, Management and Budget State of Michigan @jasonbrown17 History

More information

Desktop virtualization: Best practices for a seamless deployment

Desktop virtualization: Best practices for a seamless deployment Desktop virtualization: Best practices for a For years, virtualization efforts have centered on servers and storage, as opposed to desktops and rightfully so. The technology has evolved faster with fewer

More information

WHAT S INSIDE NEW HYPER- CONVERGED SYSTEMS

WHAT S INSIDE NEW HYPER- CONVERGED SYSTEMS E-Guide WHAT S INSIDE NEW HYPER- CONVERGED SYSTEMS SearchDataCenter D ata center managers have a handful of new converged and hyper-converged infrastructure to choose from, and though there are components

More information

CONTENTS. PCI DSS Compliance Guide

CONTENTS. PCI DSS Compliance Guide CONTENTS PCI DSS COMPLIANCE FOR YOUR WEBSITE BUILD AND MAINTAIN A SECURE NETWORK AND SYSTEMS Requirement 1: Install and maintain a firewall configuration to protect cardholder data Requirement 2: Do not

More information

Account Information Security. Merchant Guide

Account Information Security. Merchant Guide Account Information Security Merchant Guide At Visa, protecting our cardholders is at the core of everything we do. One of the many reasons people trust our brand is that we make buying and selling safer

More information