Position Profile. A. Position Description

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1 Position Profile This form is designed to help you identify the knowledge, skills and Success Factor requirements for your position opening and allows you to focus specifically on those requirements that are the most critical and difficult to handle well. To move from field to field, simply use the TAB key after typing your answers. For some answers, you may need to click on the pull-down menu and select the most appropriate choice from a list of options. Position Owner completes this form and sends a copy to Human Resources. Position: RtP Operations Analyst Job Grade: EEO Category: Generic Title: Position Owner: Senior Director, Procurement Operations - Australia BU and Location: Australia Procurement Completed by: Title : Compliance & Planning Manager A. Position Description 1. Primary Purpose (e.g., State the primary reason why this position exists). Use explicit language. The RtP Ops Analyst is an experienced office professional primarily responsible for ensuring payment of invoices occurs in a timely manner and in accordance with Alcoa's compliance and statutory obligations. A solid working knowledge of Accounts Payable/Procurement systems and business processes, analytical skills including the ability to perform complex reconciliations, sound understanding of ASAT and GST requirements, and strong communication skills are all required in this role. The key activities for this role will be resolving the difficult/one off flow path issues preventing the payment of invoices and acting as the liason point for internal customers. Whilst most routine transactional activity will be handled by the Alcoa Global Transactional Centre in Bangalore this role will also be required to perform some routine tasks which are not practical to perform off shore such as processing of Manual cheques. 1. Business Alignment - Understands how his/her work (or project) relates to specific areas of the Accounts Payable strategy and goals. - Works with his/her Supervisor or other specialist within the assigned area to understand the priorities, needs and requirements that drive the work (or project) effort. 2. Execution - Develops and maintains a strong working knowledge in the assigned area of specialty. - Responsible for providing Accounts Payable flow path analysis support within the region as assigned by his/her Supervisor. - Performs special projects (including data collection and analysis, root cause analysis, and other analytical work) as assigned by his/her Supervisor and makes improvement recommendations. 2. Key Challenges (e.g., working with unskilled workforce; handling unique technical problems or customer issues; working across remote locations; balancing conflicting priorities; etc.). Alcoa, All Rights Reserved, 2001 Page 1

2 1. Liaison with internal/external customers and outsourcing providers to log, analyse and resolve issues regarding timely payments of invoices. One of the key challenges facing this role is managing the communications with internal customers, suppliers and the outsourcing provider to ensure a high level of customer service is maintained without compromising the compliance requirements of Accounts Payable. 2. Resolution of complex flow path queries which have been escalated from the Global Transaction Centre. The key challenge in this area will be to identify the issue, follow the audit trail of what has occurred and resolve in a way that satifies the customer without comprimising compliance to Alcoa's policies, procedures and statutory obligations. This should also include Root Cause anaylsis of the issue and development of recommendations to prevent reoccurrence. 3. Major Activities (e.g., solve technical/equipment problems; size up problem situations; offer expert advice; serve as a mentor/coach, etc.). Investigation, Analysis and Resolution of complex Accounts Payable flow path issues. Liaison via phone and with Internal & External Customers, Global Transaction Centre Processing of Manual Cheque requests. Alcoa, All Rights Reserved, 2001 Page 2

3 4. Reporting Relationships (e.g., Explain the flow paths of communication for the position within the department). This position reports to the RtP Operations Supervisor. 5. Major Customer (e.g., List the primary internal and external customers with whom the incumbent must deal with on a regular basis). Internal Customers Regional Procurement, Requisitioners. External Vendors. Global Transaction Centre B. Competency Requirements 1. Business/Technical Knowledge and Skill Requirements (e.g., accounting practices, mechanical engineering, PC skills, financial analysis, etc.). Note the level of capability required for each knowledge or skill: 1 Familiarity with key concepts 2 Working knowledge 3 Expertise (working with little/no supervision) Essential knowledge/skills Level Other knowledge/skills Level Accounting Information 3 2 Procurement/Supply 2 2 Commercial Applications Development Unique Requirements for Current Opening (e.g., speaks Spanish, proof of certification, education, etc.) Alcoa, All Rights Reserved, 2001 Page 3

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5 3. Alcoa Success Factor Requirements Directions: In addition to the Baseline Success Factors already marked in the Needed in Position column, check as many additional success factors that are key for the incumbent in this position. In the column marked Absolutely Essential, check no more than 5 success factors that are essential for handling the key position tasks and challenges. Definitions for each success factor will appear when placing your mouse over the underlined letter for each factor. Success Factor Categories Success Factors Needed in Position Absolutely Essential* Self-concept Self Confidence (SC): Learning Orientation (LO): Professionalism (PR) Intellectual Global Awareness (GA) Critical Thinking (CT) Forward Thinking (FT) Out-of-the-Box Thinking (OT) Judgment (JU) Interpersonal Interpersonal Astuteness (IA) Collaboration (CL) Communication (CO) Customer Focus (CF) * Motivational Results Orientation (RO) Initiative (IN) Tenacity (TN) Attention to Detail (AD) Note: All positions require the Baseline Success Factors () at a minimum level. Customer Focus (*) is required at a minimum level for hire into all mid-level positions. *Check no more than 5 in this column. Alcoa, All Rights Reserved, 2001 Page 5

6 C. Structured Questions For each, read all possible answers and select the one that best matches the main purpose of the position: 1 Identification - Bus. Unit (A) 11. Alcoa of Australia 1 Identification - Mgmt. Role (B) 01. Individual Contributor - Administrative 2 Position Profile 06. Emphasis on Timeliness or Cost Effectiveness 3 Overall Knowledge and Skills 06. Vocational/Provide Work Direction (+) 4 Application of Knowledge 04. Experienced Clerical, Technician, Trade(+) 5 Interpersonal Skills 04. Frequent Contacts Outside Work Unit (+) 6 Minimum Education (A) 02. Formal Training after High School 6 Desirable Education (B) 02. Formal Training after High School 7 Minimum Experience (A) Years 7 Desirable Experience (B) Years 8 Breadth of Management 03. Completion of Complex Tasks/1st Lvl. Supvr. 9 Thinking Latitude 04. Considers Among Many Options 10 Thinking Complexity 04. Procedures are Diverse 11 Problem Analysis 05. Problems Require Reasoning 12 Informational Analysis 04. Position Enters/Retrieves Data (+) 13 Position Results 02. Vocational Position 14 Planning 04. Determines Work Objectives (+) 15 Freedom to Take Action 05. Determines Priorities 16 Supvr. Responsibility-Role (A) 02. Responsible for Helping Others 16 Supvr. Responsibility-# Empl. Managers/Supervisors 0 Professionals 0 Salaried 0 Hourly 0 17 Selection 1 - Financial Measure 04. Purchases 17 Selection 1 - Magnitude 01. $0 - $500, Selection 1 - Type of Impact 01. Record 17 Selection 2 - Financial Measure 01. Operating Budget 17 Selection 2 - Magnitude 17 Selection 2 - Type of Impact 01. Record 17 Selection 3 - Financial Measure 06. Other 17 Selection 3 - Magnitude 01. $0 - $500, Selection 3 - Type of Impact 01. Record Alcoa, All Rights Reserved, 2001 Page 6

7 Demonstrating self-assurance in own ideas, judgments and capabilities Actively seeking new ideas and different perspectives and remaining open to those different than their own Taking appropriate action to develop own capabilities Understanding the economic, social, and political forces impacting the world market and the implications for Alcoa Applying logic and reasoning to determine the facts and improve organizational effectiveness Foreseeing and taking action to deal with future events, problems and opportunities Developing creative approaches and imaginative solutions that meet real needs Acting with a view to what is most appropriate, reasonable, timely and realistic Understanding people and taking their feelings and perceptions into account when making decisions Sharing information and responsibility for results through building strong, positive business relationships Providing information so that others can understand a situation and take action Keeping customer needs and requirements paramount when making decisions and taking action Working to achieve high levels of individual and organizational performance Taking independent action and going beyond what the job or situation requires Doing whatever it takes to overcome obstacles to achieve worthwhile goals Making sure that work is done correctly and to the highest standards Alcoa, All Rights Reserved, 2001 Page 7