Taking on the world s toughest energy challenges.

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1 Credit Analyst Collects data from credit company/search agencies Evaluates and classifies customers according to risk within company guidelines Recommends credit parameters including credit limits Monitors risk exposure Tracks timing of account reviews and ensures accounts are reviewed timely Performs routine overdue data analysis Fluency in English Capabilities in another European language - if required for specific job University degree (Economic/Business/Finance/Accunting major) Some experience in Credit Good analytical, business judgment, communication and teamwork skills Knowledgeable about accounting requirements and ability to read financial statements Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

2 Customer Service Professional The first point of contact for international customers In charge of assigned corporate customer portfolio Executes customer orders and inquiries without mistakes and in professional manner Daily contact with customers Claims resolution and return process Provides advice on products, prices and payments Overall responsibility for customer satisfaction Fluent in another language - if required for specific job Communication skills Proactive attitude Service mentality Basic analytical capability Strong Ethics, Controls and Operations Integrity awareness Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

3 Procurement Professional purchasing of goods and services for various production sites and/or business lines across Europe interaction with internal clients interaction with external suppliers to negotiate and award termagreements as well as address queries and issues preparation and administration of tenders, supplier relationship and management of own portfolio Fluent in another language (French, Norwegian, German, Italian, Dutch) - if required for specific job Communication skills Service mentality Strong Ethics, Controls and Operations Integrity awareness Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

4 Accounts Payable Professional Job description Pre-checking of invoices Processing of invoices or travel and expenses statements Solving problems related to the payment of invoices Work with systems (SAP) Ensuring that payment is made in a controlled and accurate fashion Communication with both internal and external clients Set up of vendors Any other language is advantage Quality orientation Communication skills Basic analytical capability Numeracy SAP FI-/MM- module knowledge is of added value Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

5 Technical Help Desk Engineer The Technical Help Desk (THD) function is designed to provide a fast and efficient response to technical queries on Automotive, Industrial, Marine and Aviation lubricants received from customers, distributors and sales personnel. The THD is a function fully integrated into the rest of the Technical function and resourced with professional and knowledgeable staff. THD Engineer Provides technical information on lubricants and its application Records all interactions with customers, distributors and internal personnel Accepts customer complaints entering ExxonMobil via the Technical Help Desk (phone, fax, letter and ) Provides information on associated services Fluent in another language - if required for specific job University degree (preferably mechanical or chemical engineering) Customer focus, service delivery oriented Technical, analytical thinking Very good (phone) communication/interpersonal/team working/coordination capacities Problem solving Comfortable working in a computer/systems desktop environment (Microsoft Office) Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

6 Customer Service and Logistics Job description Our Fuels Marketing Customer Service organization located in Prague, offers a challenging multicultural work environment dedicated to the management of Fuel deliveries across several European affiliates. We have different available positions in line with your skills, qualifications and preferences, either being the main interface with external Fuels Marketing Retail and Industry & Wholesale customers, planning Fuels deliveries to customers using innovative tools or monitoring execution of truck deliveries and/or billing processes. High English proficiency, some roles require fluency in other European languages Excellent communication and interpersonal skills Result orientation and strong customer-service mindset High motivation and adaptability to changing priorities Eagerness to work as part of an international team on a daily basis Affiliate Name ExxonMobil Business Support Center Czechia s.r.o.

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