Performance, Process and Program Partners
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- Ann McCormick
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1
2 Company Profile
3 About Infinx Infinx is a global business process management & technology solutions company providing integrated portfolio of outsourcing solutions in areas of Healthcare RCM, Pharmacy, Document Management and IT It is a part of Tandon Group company, founded in 1979 Principal Office in San Jose, CA with state-of-the-art facilities in Mumbai, Navi Mumbai, Chennai, Bargur, Hyderabad in India Performance, Process and Program Partners Your
4 About Tandon Group The Tandon Group comprises of five companies These companies are working in various business sectors like Manufacturing, Defense, IT-ITES, Electronics, Telecommunication and Luxury & Fashion Strong presence of 36years in the business with record of delivering high quality products & services to the International Market
5 Infinx at a Glance 2004 Year of Inception IT-BPO Customers Clients Spread Across 15 Industries In 2013, there are Employees and Growing Certifications: ISO 27001:2005, ISO 9001:2008, HIPAA Certified
6 Complete Portfolio of Solutions
7 Solution Snapshot Healthcare Solutions Revenue Cycle Management (RCM) Healthcare Analytics IT Enabled Healthcare Products & Applications Pharmacy Process Management Document Management Solutions Accounts Payable Management Indexing & Title Plant Solutions Specialized Data Entry & Document Processing Information Technology Solutions Business Analytics Software Development and Implementation IT Tools for Business Optimization ERP (SAP Business One) Implementation
8 Document Management Solutions Snapshot
9 Infinx Document Management Solutions Snapshot
10 Infinx Document Management Solutions Snapshot
11 Accounts Payable- Customer Challenges
12 Infinx Accounts Payable- End Benefits
13 Accounts Payable Capabilities
14 Invoice Processing Solution Solution Highlights
15 Infinx Accounts Payable- Process Flow
16 Invoice Processing in ERP
17 DMS Tools & Technology Infinx processes documents through its proprietary software suite which is combination of Manual and OCR process. It processes all documents: Structured Semi-Structured Unstructured
18 Case Study Large Customer
19 Scale & Credentials
20 Proven Track Record
21 SCALE - AP Production Milestones Volume Growth For Accounts Payable *Per day volumes
22 Delivery Excellence Infinx Best Practices
23 Delivery Excellence- Transition Methodology At Infinx, we have built an efficient, well-orchestrated and precise Transition / Migration methodology that defines our relationship with our clients. 2 Ramp Up 1 Core Transition As Is Study- Process Mapping, Productivity Metrics, Client Expectations Documentation- SLA, Process Manual, Knowledge Offsite Team Readiness- Orientation, Training, Rapport Pilot- Roadmap, Soft Launch Our Transition Methodology 3 Steady State Continuous Quality Audits Systematic Reporting Performance Review Continuous Improvement Incremental FTE Scale Up Recruitment Engine Process Enhancements Quality, Productivity, Enhancements post 90days
24 Operational Collaboration & Client Servicing Framework
25 Quality Mechanism
26 Performance Improvement & Sustenance
27 In Focus - Infrastructure
28 Infrastructure - Business Continuity & Disaster Recovery Archive and Disaster Recovery Parallel 3 data processing facilities are located in Mumbai, Chennai & Hyderabad Data Replication Capabilities across all centers Redundancy Interconnected delivery centers through site to site VPN tunnel Redundant Servers at each location Redundant Internet Connection Data Backup Daily/Weekly/Monthly Data Backup UPS protection to maintain the servers and network devices Power Backup
29 Infrastructure Facilities Snapshot Headquartered Headquarteredin insan SanJose, Jose,CA CA State Stateof ofthe theart artfacilities facilitiesin in Mumbai, Mumbai,Navi Navi Mumbai, Mumbai,Hyderabad, Hyderabad,Chennai Chennai&&Bargur Bargur
30 Differentiators & Benefits to Clients Client Centricity
31 Benefits to Client
32 Our Competitive Positioning
33 California, USA Mumbai, India Chennai, India Hyderabad, India Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd. Infinx Services Pvt. Ltd Stevens Creek Blvd. Suite 275, San Jose, CA 95129, Telephone: +1 (408) Unit No. 1, SDF-1, Seepz-Sez, Andheri (East), Mumbai , India Plot No.B27, Phase II, Zone B Mepz-Sez, Sanatorium, Tambaram Chennai, Tamil Nadu, India Fax: +1-(408) Telephone: Telephone: Level - 1, Tower- 2, SEZ IT Park, Raheja's Mind space - South, Hardware Park, Srisailam Highway, MaheswaramMandal, Dist. - Ranga Reddy. Hyderabad info@infinxinc.com Fax: Fax: Telephone:
In nx Healthcare RCM Solutions
In nx Healthcare RCM Solutions In nx Overview San Jose Navi Mumbai Mumbai Hyderabad Chennai Headquartered in San Jose, CA State of the art facilites in Mumbai, Navi Mumbai, Hyderabad, Chennai 2004 100+
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