Communication without limits

Transcription

1 INTELLIGENT CLOUD TELEPHONY Virtual PBX Communication without limits The virtual PBX by Masvoz offers all the features of an advanced telephone PBX, with the advantages of cloud services, so that you can manage your calls in the most efficient and flexible way. Enjoy of all the benefits and functionalities of intelligent telephony without the need of any additional investment or third-party intervention, and keeping your numbers with portability. Flexibility: Feel free to reduce or extent capabilities and users instantly in complete freedom, without limits in fix or mobile extensions, regardless of their location. Costs: Save up to 80% in calls - free between extensions or offices -, and avoid investments in equipment or software with a per use service model (without activation fees or penalties). Timing: Set-up and activate your service in just a few hours. Usability: Enjoy a wide range of intelligent telephony functionalities and manage the service through an intuitive control panel from any internetconnected device. Performance: The cloud platform is always up-to-date, protected and replicated. Flexible No investments Prompt activation Ease of use High performance

2 System functionalities A full range of advanced smart telephony features allows you to set the PBX to maximize the effi ciency and effectiveness of the telephone system. With the Virtual Receptionist functionality with speech recognition, your customers will be able to connect directly with the person they want to talk to, by just saying his or her name. Routing: Automatic distribution of incoming calls applying different criteria. Voice-over management: Upload, microphone recording or voice-over text-based creation (TTS) in different languages, playable as needed during the call. Virtual receptionist and IVR: An opening voice menu confi guration allows the user to select between different options by means of telephone keypad (DTMF). Queue management: Confi guration of queues (groups), with customizable music. Multiple Caller ID: Tou can select the number you want to show depending on the destination of the call. Schedules and calendars management: Choose the behavior of the call according to the day and time. Lists: Set-up lists in relation to the calling number for multiple purposes (white, black and VIP lists). Calls recording: You can record any call by default, or specifi c calls on demand. Virtual fax: Delivery and reception of faxes in an account. Virtual voic Delivery received messages in.wav format to predefi ned addresses. Multi-conference: You can set-up audio-conference rooms to gather several callers from different locations.

3 Functionalities for users PBX users enjoy many features than ensure ease of use and productivity during every call. Users of the Virtual PBX can call and receive calls easily from their PC with Webphone, a multimedia functionality based on WebRTC. Transfers: Possibility to make transfers, both assisted and direct. Three-way conferences: You can add a third caller to an ongoing telephone conversation. Default call forwading: You can set-up a default forward in case your telephone is busy or the call is unanswered. Extension status indicators: Visibility of the status of every extension in the PBX. Virtual voic per user: Users can customize the confi guration of their personal voic . Do Not Disturb (DND): Activate a busy tone or send the call to voic in case you do not want to be disturbed. Call capture: Users can capture calls that are ringing in another extension.

4 Terminals and mobility Users of the virtual PBX Masvoz can manage their calls in the terminal or device they choose, depending on their location or need of the moment. The Virtual PBX facilitates the implementation of BYOD (Bring Your Own Device) programs for mobile phones with Bizphone, the app that adds the employee PBX extension to their smartphone. Fix IP office terminals that support all the capabilities of a Virtual PBX: - Rent or purchase options. - Choose among different brands. - Fix or wireless devices. - Wide variety of models. Mobile The Bizphone app lets your users have their PBX always in their smartphone, and avoids the hassle of having to carry two devices: - Users make their business calls from their personal smartphone. - The costs of the calls will be covered by the company and not by the employee. - Users calls show the phone number of the company, keeping their personal number hidden. Webphone Multimedia application based on WebRTC technology that offers the PBX users the possibility to manage their calls directly from the PC, without the need of installing any additional software.

5 Specialists in cloud telephony for businesses Born in 2002, we are pioneers in cloud telephony, and thousands of companies of all sizes and industries have already trusted us to manage their corporate communications. Unique portfolio. Our comprehensive portfolio covers all the telephony and communications needs of any company. Innovation. We work with state-ofthe-art technologies that allow our clients get the most of their corporate communications. Usability. All our services and solutions can be easily confi gured and managed trough intuitive web interfaces. Accessibility. Our advanced solutions come with all the business benefi ts of the cloud: fl exibility and cost-effi ciency. Experience. We have served and developed projects for thousands of companies of all sizes and industries. Service. A redunded platform and a dedicated support team stand behind the continuity and quality of the service 24/7. Customisation. We adapt our products and services according to the specifi c needs and specifi cations of our clients. Warranties. We are a telecom operator authorized to deliver electronic communications services by the CNMC Masvoz. All rights reserved.