Content Manager OnDemand Backup, Recovery, and High Availability

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1 Front cover Content Manager OnDemand Backup, Recovery, and High Availability Introducing basic concepts, strategies, options, and procedures Covering multiplatforms, iseries, and z/os Including real world case studies Wei-Dong Zhu Monti Abrahams Doris Ming Ming Ngai Sandi Pond Hernán Schiavi Hassan A. Shazly Ed Stonesifer Vanessa Stonesifer ibm.com/redbooks

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3 International Technical Support Organization Content Manager OnDemand Backup, Recovery, and High Availability October 2005 SG

4 Note: Before using this information and the product it supports, read the information in Notices on page xiii. First Edition (October 2005) This edition applies to Version 8, Release 3 of IBM DB2 Content Manager OnDemand for Multiplatforms (product number 5724-J33); Version 7, Release 1 of IBM DB2 Content Manager OnDemand for z/os and OS/390 (Program Number 5655 H39); Version 5, Release 3 of IBM DB2 Content Manager OnDemand for iseries OS/400 (i5/os) (product number 5722-RD1). Copyright International Business Machines Corporation All rights reserved. Note to U.S. Government Users Restricted Rights -- Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

5 Contents Figures ix Tables xi Notices xiii Trademarks xiv Preface xv The team that wrote this redbook xvi Become a published author xviii Comments welcome xviii Part 1. Introduction Chapter 1. Basic concepts Backup and recovery concept Nature of failure Time for recovery Backup types Backup window considerations Space requirement Recovery points High availability Planned versus unplanned outages High availability versus continuous availability Levels of availability Measuring availability Disaster recovery Disaster recovery plan Objectives and benefits The seven tiers of disaster recovery Trends in disaster recovery planning Business continuity strategies and options Cost versus loss Solution design Critical considerations and success factors Chapter 2. Content Manager OnDemand overview Introduction Copyright IBM Corp All rights reserved. iii

6 2.1.1 OnDemand features and functions System overview Library Server Object Server Standard OnDemand system Standard OnDemand system with TSM Distributed OnDemand system Distributed OnDemand system with TSM OnDemand terminology and concepts Application Application group Folder Database management Overview and terms Database maintenance Database utility Storage management Overview OnDemand storage management policy and objects Cache storage and archive storage Storage set and storage nodes Report migration and removal Migrating reports Removing reports Removing reports from cache storage Tivoli Storage Manager TSM storage management policy and objects TSM storage devices and media Part 2. Multiplatforms Chapter 3. Backup and recovery for OnDemand Multiplatforms Backup strategies and options Operating system backup Cache backup Database backup TSM backup OnDemand configuration and definition Practical procedures Operating system DB2 backup procedures Cache backup procedure TSM backup procedure iv Content Manager OnDemand Backup, Recovery, and High Availability

7 3.2.5 OnDemand configuration and definition backup Recovery plans under different scenarios Human factor Hardware failure Transaction failure Disaster Recovery procedures Recovery of operating system TSM recovery procedure Recovery of DB2 database Recovery of cache directory After the restoration Problem determination Chapter 4. High availability and business continuity for OnDemand Multiplatforms OnDemand high availability strategies and options High availability: Clustering Practical procedures for high availability Test case scenario Steps to configure example Steps to configure example HACMP post-configuration procedures Failover tests and results Business continuity strategies and options Multi-site solutions overview Business continuity configuration examples ercmf (enterprise Remote Copy Management Facility) Business continuity summary chart Chapter 5. Case studies for OnDemand Multiplatforms Global voice and data communications company Background Backup, recovery, and high availability approach International financial services company Background Backup, recovery, and high availability approach Part 3. iseries Chapter 6. iseries architecture iseries overview iseries success factors iseries architecture overview Contents v

8 6.1.3 Summary Chapter 7. OnDemand for iseries overview Introduction Installation and configuration Administration User interface Summary Chapter 8. Backup and recovery for OnDemand iseries Overview Database and system files backup System save OnDemand libraries OnDemand directories Optical media backup Optical media considerations Database recovery Backup, Recovery and Media Services (BRMS) Chapter 9. High availability strategies and options for the OnDemand iseries Introduction Journaling Remote journaling High Availability Business Partner solutions Chapter 10. Case studies for OnDemand iseries Scenario Scenario Scenario Scenario Scenario Scenario Scenario Conclusion Part 4. z/os Chapter 11. OnDemand overview for z/os Introduction OnDemand features and functionalities System overview Library Server vi Content Manager OnDemand Backup, Recovery, and High Availability

9 Object Server Server configurations OnDemand terminology and concept Applications Application groups Folders Resources Storage sets and storage nodes Cache and archive storage OnDemand Web Enablement Kit (ODWEK) OnDemand programming interface Document viewing Chapter 12. Backup and recovery for OnDemand z/os Backup and recovery overview Library Server backup and recovery OnDemand software OnDemand server information OnDemand database Other configuration and product files Object Server backup and recovery Stored reports Cache storage Archive storage Object Access Method (OAM) OAM components and SMS terminologies Establishing OAM recovery procedures Virtual Storage Access Method (VSAM) DFSMShsm Tivoli Storage Manager (TSM) TSM Overview TSM as the OnDemand z/os archive manager Backup methodologies TSM supplied functionality Chapter 13. High availability for OnDemand z/os in a SYSPLEX environment High availability on z/os overview z/os the nucleus high availability component High availability concept for OnDemand z/os HA strategies for an OnDemand z/os application A 4-tier logical model Breaking out the data tier (Tier 4) Contents vii

10 Intelligent routing of inbound traffic options Achieving HA for OnDemand system Availability strategy failure scenarios Sysplex terminology TCP/IP port sharing The shared OnDemand server Chapter 14. Case study for OnDemand z/os International financial services company Background Backup, recovery, and high availability approach Communications services company Background Backup, recovery, and high availability approach Manufacturing company Background Backup, recovery, and high availability approach Part 5. Appendixes Appendix A. Sample scripts and programs for the high availability scenarios A.1 HACMP standby configuration scripts A.1.1 Standby configuration startup script A.1.2 Standby configuration shutdown script A.2 HACMP mutual takeover configuration scripts A.2.1 Mutual takeover configuration startup scripts A.2.2 Mutual takeover configuration shutdown scripts A.3 OnDemand load daemon cleanup script Appendix B. Sample PPRC scripts for failover Sample PPRC scripts Related publications IBM Redbooks Other publications Online resources How to get IBM Redbooks Help from IBM Index viii Content Manager OnDemand Backup, Recovery, and High Availability

11 Figures 1-1 High availability and continuous availability High availability tiers Seven tiers of disaster recovery solutions Cost versus lost OnDemand distributed system architecture Major OnDemand system components System, instance, database, table, tablespace, SMS tablespace Storage management overview Add a server Add a server with local protocol Export application groups Create summary report for an application group High availability standby site configuration High availability mutual takeover site configuration Create a logical volume Create a JFS2 log Add an enhanced JFS over a predefined logical volume Deactivate a volume group Configure nodes to an HACMP cluster (standard) smit panel Add an IP-based network to the HACMP cluster smit panel Add a communication interface smit panel Add a service IP label/address configurable on multiple nodes Add an application server smit panel Add a cascading resource group (extended) smit panel Change/show resources/attributes for a cascading resource group Display HACMP configuration smit output HACMP verification and synchronization (active cluster on local node) Add a service IP label/address configurable on multiple nodes Add an application server smit panel Display HACMP configuration smit output Business continuity active/standby configuration Business continuity shared load, active/active configuration Business continuity primary/secondary with disk replication High availability configuration two-for-one standby Disaster recovery configuration multi-site active/active Technology-Independent Machine Interface (TIMI) Object types and associated operations Single-level storage architecture Copyright IBM Corp All rights reserved. ix

12 6-4 Dynamic LPAR Some of the OnDemand product options OnDemand administration client Report wizard iseries Navigator OnDemand plug-in Windows end-user client interface OnDemand Web browser interface OnDemand system directory OnDemand instance directory HTTP configuration directory Migration policy backup option Optical storage groups Storage level backup Journaling a database table Journaling an IFS object Remote journaling Migration policy tape backup option Create backup optical storage group Specify backup optical storage group OnDemand for z/os logical model Standard Library Server and Object Server configuration Distributed Library Server and Object Server configuration Application, application groups, and folders relationship Single instance using the Java interface Three instance OWDEK topology A hierarchy of DB2 structures TSM in an OnDemand environment End-to-end tier components diagram SYSPLEX basic structure breakout of SYSPLEX basic structure Intelligent routing of inbound traffic options Sysplex and dynamic virtual IP addressing (VIPA) Availability strategy for Library Server failure Availability strategy - Object Server failure Availability strategy - Sysplex Distributor failure Availability strategy - z/os failure Port sharing High availability configuration using a parallel sysplex High availability configuration using port sharing High availability configuration for a growing manufacturing company. 314 x Content Manager OnDemand Backup, Recovery, and High Availability

13 Tables 3-1 OnDemand database backup commands Different user types and their default rights Sample configuration of TSM database and log volumes High availability summary chart OnDemand file system layout Shared file system sizes Library Server IDs High availability IP addresses Serial device communications Configuration files summary Resource groups detailed Business continuity summary chart Software installed on the active nodes and the standby node System save commands Default OnDemand journals Copyright IBM Corp All rights reserved. xi

14 xii Content Manager OnDemand Backup, Recovery, and High Availability

15 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY U.S.A. The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. COPYRIGHT LICENSE: This information contains sample application programs in source language, which illustrates programming techniques on various operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, and distribute these sample programs in any form without payment to IBM for the purposes of developing, using, marketing, or distributing application programs conforming to IBM's application programming interfaces. Copyright IBM Corp All rights reserved. xiii

16 Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: Eserver eserver iseries i5/os pseries z/os zseries Advanced Function Presentation Advanced Function Printing AFP AIX 5L AIX Domino DB2 Universal Database DB2 DFSMS/MVS DFSMSdfp DFSMShsm Enterprise Storage Server FlashCopy Geographically Dispersed Parallel Sysplex GDPS HyperSwap HACMP Infoprint IBM Lotus MVS Operating System/400 OS/390 OS/400 Parallel Sysplex Redbooks Redbooks (logo) RS/6000 Tivoli TotalStorage Virtualization Engine VTAM WebSphere The following terms are trademarks of other companies: Java, JVM, and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft, Windows NT, Windows, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Intel Inside (logos), MMX, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. xiv Content Manager OnDemand Backup, Recovery, and High Availability

17 Preface This IBM Redbook helps you understand backup, recovery, high availability, business continuity strategies, and options available for IBM DB2 Content Manager OnDemand for Multiplatforms, IBM Eserver iseries, and z/os. In Part 1 of the redbook, we introduce the basic concepts of backup and recovery, high availability, disaster recovery, and business continuity. In addition, we provide an overview of IBM DB2 Content Manager OnDemand. In Part 2, we focus on OnDemand for multiplatforms. We describe the backup and recovery strategies and options, and high availability and business continuity strategies and options for OnDemand on Multiplatforms. We provide practical procedures and steps to accomplish the backup, recovery, and high availability with sample commands and scripts. In addition, two case studies are presented to show you how real-world businesses implement backup procedures, high availability configurations, and disaster recovery plans. In Part 3, we focus on OnDemand for iseries. We provide an introduction to the overall iseries architecture and an overview of OnDemand for iseries. In addition, we discuss backup and recovery strategies, and introduce some high availability options and strategies to assist you in selecting an appropriate solution to satisfy your business requirements and to suit your operating environment. In Part 4, we focus on OnDemand for z/os. We begin with an overview of OnDemand for z/os. We discuss the backup and recovery strategies and options, and describe different options performing backup and recovery of OnDemand for z/os systems. In addition, we provide options and strategies to achieve high availability and business continuity to assist you in meeting your business requirements and your operating environment. This book is intended for IT architects, specialists, and OnDemand system administrators who are responsible for designing, implementing, and maintaining OnDemand systems for various platforms. Note that IBM i5/os is the next generation of OS/400. Sections in this redbook may refer to i5/os as OS/400. Copyright IBM Corp All rights reserved. xv

18 The team that wrote this redbook This redbook was produced by a team of specialists from around the world working at the International Technical Support Organization, San Jose Center. Wei-Dong Zhu (Jackie) is a Content Manager Project Leader with the International Technical Support Organization at the Almaden Research Center in San Jose, California. She has more than ten years of software development experience in accounting, image workflow processing, and digital media distribution. She holds a master s degree in Computer Science from the University of Southern California. Jackie joined IBM in She is a Certified Solution Designer for IBM DB2 Content Manager. Monti Abrahams is an iseries IT Specialist at IBM in South Africa. He is an IBM Certified Solutions Expert: DB2 Content Manager OnDemand iseries and a Certified SAP Technical Consultant with more than 12 years experience in OS/400 and DB2 UDB for iseries. Monti provides technical support to OnDemand and SAP customers on iseries throughout South Africa and Namibia. He also conducts training courses for IBM IT Education Services and provides general iseries technical customer support. Monti has co-authored a number of Redbooks on various iseries-related topics. Doris Ming Ming Ngai is an IT Availability Specialist at IBM Singapore. She holds a degree in Electrical Engineering from National University of Singapore. She has been working in Integrated Technology Services for six years, in the pseries Services and Support Team, spending most of her time implementing and supporting OnDemand on AIX and Windows. Her areas of expertise include AIX, OnDemand and TSM. Sandi Pond is a Performance Analyst for the Content Manager OnDemand development team at IBM in the USA. She has six years of experience in the Content Management field. Her areas of expertise include AIX, DB2 UDB, and OnDemand. Sandi is a Certified Solution Expert for OnDemand for Multiplatforms. Hernán Schiavi is an IT Specialist of Services and Support for pseries AIX with IBM Global Services, Integrated Technology Services, IBM Argentina. He has five years of experience in installation, configuration, implementation, administration, problem resolution, and support for AIX and SP2 systems. He also worked in the pre-sales area for the RS/6000 servers, focused mainly on architecture and configurations. Hernán s areas of expertise include implementations of high availability (HACMP ) and performance analysis for large systems. He also provides support for Tivoli software with the IBM Tivoli Storage Manager product. xvi Content Manager OnDemand Backup, Recovery, and High Availability

19 Hassan A. Shazly is a Senior Software Engineer in the USA. He has 30 years of experience in Information Systems. He has worked at IBM for nine years. His current areas of expertise include Content Manager OnDemand for z/os and OS/390. He has written multiple articles and presented topics at several conferences, including client/server technology, image processing and systems performance. Ed Stonesifer is a Certified Consulting IT Specialist with the Content Management East Team in the USA. Ed has 24 years of experience in Information Technology and 16 years of experience with IBM OnDemand specializing on the IBM Eserver zseries platform using OAM, DB2, and OnDemand z/os. Vanessa Stonesifer is a Consultant IT Specialist of Content Manager OnDemand for z/os and OS/390 at IBM in the USA. She is the Technical Team Leader for Content Manager Services with more than six years of experience in Content Manager OnDemand for z/os and OS/390. Vanessa provides implementation and migration services for Content Manager OnDemand for z/os. Her areas of expertise include OAM, DB2, and OnDemand for z/os. Thanks to the following people for their contributions to this project: Emma Jacobs International Technical Support Organization, San Jose Center Carol Allen Benjamin Boltz Darrell Bryant Nelson Chen Atul V. Gore Richard Heffel James Ilardi Christopher Lewis Nancy O Brien Leonora Wang Kevin Van Winkle IBM Software Group/Information Management, USA Sanjoy Das Vijayavenkatesh Yelanji IBM Systems and Technology Group/Development, San Jose, CA, USA Preface xvii

20 Become a published author Join us for a two- to six-week residency program! Help write an IBM Redbook dealing with specific products or solutions, while getting hands-on experience with leading-edge technologies. You'll team with IBM technical professionals, Business Partners and/or customers. Your efforts will help increase product acceptance and customer satisfaction. As a bonus, you'll develop a network of contacts in IBM development labs, and increase your productivity and marketability. Find out more about the residency program, browse the residency index, and apply online at: ibm.com/redbooks/residencies.html Comments welcome Your comments are important to us! We want our Redbooks to be as helpful as possible. Send us your comments about this or other Redbooks in one of the following ways: Use the online Contact us review redbook form found at: ibm.com/redbooks Send your comments in an to: Mail your comments to: IBM Corporation, International Technical Support Organization Dept. QXXE Building 80-E2 650 Harry Road San Jose, California xviii Content Manager OnDemand Backup, Recovery, and High Availability

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